
Customer Support Roles
1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi
2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.
3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.
Chat Process Roles
1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.
2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.
3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.
Key Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Patience and empathy when dealing with customer issues
- Strong product knowledge and understanding of company policies

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Role: Jr / Sr. Quality Engineer
Exp: 6 Months to 5 Years
Salary: based on experience
Location: Pune work location, Interview location: Bhugaon
Main Responsibilities
1) Quality Standardization:
To set Quality Standards for Acceptance of Materials as per Indian Standard Codes and specified requirements.
Prepare Project Quality Plan as per stated quality requirements.
Prepare inspection and testing plan for materials and activities.
Formulating work procedure for construction activities and its implementation.
Implementation of preventive measures for better quality product..
Monitoring timely closer of NCR and its reoccurrence.
Set Quality Objectives.
2) Inspection and Testing :
Ensuring testing of materials is carried out as per ITP.
Doing inspection of activities going on at site.
Issuing NCR for defective / non-conforming works.
Ensuring concrete and lab equipment’s are calibrated.
Monitoring cube test reports and its deviation.
3) Training & Development:
Conduct activity base training program for staff and workmen’s.
4) MIS:
Preparing and submitting Quality reports on weekly basis.
Conduct weekly quality review meeting.


Responsibilities
- Design and develop scalable web applications using Java and Angular/React
- Collaborate with cross-functional teams to define, design, and ship new features
- Maintain code quality through code reviews and automated testing
- Implement RESTful APIs to support front-end functionality
- Troubleshoot and debug applications to ensure optimal performance
- Participate in agile development processes and contribute to continuous improvement
Qualifications
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in full stack development using Java and Angular/React
- Strong understanding of front-end technologies like HTML, CSS, and JavaScript
- Experience with back-end development including RESTful API design
- Familiarity with database technologies such as SQL and NoSQL
- Excellent problem-solving skills and attention to detail
- 2-4 years of experience.
- Fluent in English and Hindi Language.
- Previous counselling experience with students/parents/guardians.
- We can target admission coordinators/counsellors from premium coaching institutes, colleges, and universities.
It will be a Work From office. The location is Bangalore.
About the role
- To assist interested students with their application process.
- To educate Parents/Guardians/Students about Scaler's undergraduate program and counsel them about their learning needs.
- To demonstrate the value proposition of Scaler's UG program & nurture interest and push them further into the positive funnel.
- Building a communication journey with high potential leads to completing the admission process.
- Following up with the shortlisted candidates in completing the payment formalities.
- Assisting and coordinating in loan processing and refund-related issues.
- To provide campus tours for parents/guardians if required.
Required Skills
- Excellent verbal and written communication skills in both English and Hindi.
- Exceptional counselling skills to collaborate with parents/guardians to assist students with educational and career planning.
- Be comfortable with basic Excel skills.
- Assist the team in conducting events competitions, seminars etc. at the college campus.
Position Overview:
We are seeking a highly skilled and experienced Senior Designer to join our dynamic team. The Senior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.
Responsibilities:
1) Lead Design Projects: Take ownership of design projects from concept to completion, ensuring adherence to project timelines and quality standards.
2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.
3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.
4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.
5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.
6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.
7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.
8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.
9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.
10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.
Qualifications:
*Bachelor's degree in Graphic Design, Visual Communication, or a related field.
*Minimum of 4 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.
*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.
*Solid understanding of user interface (UI) design principles and best practices.
*Strong conceptual thinking and problem-solving abilities.
*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.
*Proven track record of delivering high-quality design solutions in a fast-paced environment.
*Ability to work collaboratively in a cross-functional team setting.
*Experience with motion graphics, animation, or prototyping tools is a plus.
*A passion for design and a desire to push the boundaries of creativity.
About the Company:
Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As an well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Why Gruve:
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Position summary:
We are seeking a Staff Engineer – DevOps with 8-12 years of experience in designing, implementing, and optimizing CI/CD pipelines, cloud infrastructure, and automation frameworks. The ideal candidate will have expertise in Kubernetes, Terraform, CI/CD, Security, Observability, and Cloud Platforms (AWS, Azure, GCP). You will play a key role in scaling and securing our infrastructure, improving developer productivity, and ensuring high availability and performance.
Key Roles & Responsibilities:
- Design, implement, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, ArgoCD, and Tekton.
- Deploy and manage Kubernetes clusters (EKS, AKS, GKE) and containerized workloads.
- Automate infrastructure provisioning using Terraform, Ansible, Pulumi, or CloudFormation.
- Implement observability and monitoring solutions using Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
- Ensure security best practices in DevOps, including IAM, secrets management, container security, and vulnerability scanning.
- Optimize cloud infrastructure (AWS, Azure, GCP) for performance, cost efficiency, and scalability.
- Develop and manage GitOps workflows and infrastructure-as-code (IaC) automation.
- Implement zero-downtime deployment strategies, including blue-green deployments, canary releases, and feature flags.
- Work closely with development teams to optimize build pipelines, reduce deployment time, and improve system reliability.
Basic Qualifications:
- A bachelor’s or master’s degree in computer science, electronics engineering or a related field
- 8-12 years of experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Automation.
- Strong expertise in CI/CD pipelines, version control (Git), and release automation.
- Hands-on experience with Kubernetes (EKS, AKS, GKE) and container orchestration.
- Proficiency in Terraform, Ansible for infrastructure automation.
- Experience with AWS, Azure, or GCP services (EC2, S3, IAM, VPC, Lambda, API Gateway, etc.).
- Expertise in monitoring/logging tools such as Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
- Strong scripting and automation skills in Python, Bash, or Go.
Preferred Qualifications
- Experience in FinOps Cloud Cost Optimization) and Kubernetes cluster scaling.
- Exposure to serverless architectures and event-driven workflows.
- Contributions to open-source DevOps projects.
BOSON is a fast-growing startup in the technology innovation space. We build an AI based platform for the ecommerce domain. Our parent company Ergode is a bootstrapped company and is a potential Unicorn. Also, we have nearly 70+ technologists, from full stack developers, project managers, product managers, data scientists and devops engineers. We are expanding our core team and this role is specifically for the same. Along with working on latest technologies we also provide ESOP’s program for all our employees, and also have an open culture for growth and career development. We are seeking to hire Tech Lead who have experience with web-application development. You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
Responsibilities:
● Relevant experience working in client-facing role with software product companies for product roadmap, delivery management.
● Highly experienced in developing, operating and tailoring Agile and Waterfall Software Development Life Cycle (SDLC) methodologies.
● Develop metrics and reports to help the team understand its health and progress and to set goals.
● Produce weekly status reports, manage risks and pro-actively partner with fellow PM's.
● Technical acumen to capture, communicate and drive issues/blockers/risks to resolution.
● Ability of work on multiple projects, driving coordination between engineering test networking.
● Ability to write functional design document, use cases or orchestration diagrams.
● Previous experience with Microsoft, Amazon AWS or cloud technology is huge plus.
Qualifications & Skills:
● 1.5 years of Project management, Client communication, People management.
● If from a Cloud domain -- added advantage.
● Past experience of hands-on programming with PHP/Java/Python/DBMS.


Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.
Must have hands-on experience on Asp.net Core MVC.
SQL Server with Entity Framework
Web API
Should be ready to learn new Technical languages and explore.
Good communication skills will be an added advantage.
Must be logically sound.
Should be an active team player.
Good verbal and written communication will be an added advantage. Must have worked in a team.
Qualifications - MCA or B.E/B.Tech
Core Skill Sets :
Core Programming Language: JAVA 8
o Good command on basics/core.
o Sound knowledge of OOPS concept.
o Practical implementation using Collections.
o Problem solving skills using Collections/Java Beans/OOPS concept.
Web Scripting Language: JavaScript, JQuery, HTML 5
Web Programming Language: J2EE
o Knowledge of MVC architecture.
o Able to design a basic web-application using MVC architecture including database usage.
Database: Preferably Oracle/MySql
o Able to write sql queries.
o Knowledge of sql joins.
o Knowledge of some basic sql functions.
o Basic idea of stored procedures.
Additional Skill Sets :
XML/JSON/CSV
o Knowledge of reading/writing XML/JSON/CSV documents.
Web-service
o Knowledge of writing web-service (REST Full).
Web Framework
o Struts 2/Spring.
Database Framework
o Hibernate (using Spring JPA would be preferable).
Maven
Web/Application Server: Apache/Tomcat/JBoss/Weblogic/Websphere
o Basic experience of working/deployment on J2EE servers.
OS Platform: Windows/Linux.
Development Tool: Eclipse.
Purpose of the Position :
The employee would be responsible to build core and web-based applications having technical
implementation of XBRL/SDMX concept.
The employee would be responsible to write sql/procedures for the core/web-based application.
The employee would get a deep exposure on working with very good volume of data having such
database architecture capable of handling the same.
The employee would be responsible to build various web-services to be used by language
independent applications.
The employee would be very much responsible to work on standard technology in various parts
of the project.
About Company :
We at IRIS Business Services Ltd. are on a mission to make XBRL simple by delivering intuitive, easy,and user-friendly XBRL products and solutions to organizations globally. The IRIS team of 400+ people works out of offices in Mumbai and international offices in the United States, Singapore, United Kingdom, and the UAE.
Founded in 2003 by professionals with extensive experience in financial content and technologymanagement, IRIS Business Services ranks high on independent XBRL Quality Assessments across theglobe. We combine automation, technology, and innovation to provide solutions in the XBRL space —such as taxonomy creation, software products and more.
As a Java Developer, you will be part of the organization’s Technology team. This is an opportunity for you to make the organization’s products successful in the Indian as well as international market. You will be responsible for product development and will work closely with the stakeholders.
For more information, please visit http://www.irisbusiness.com" target="_blank">http://www.irisbusiness.com
If this opportunity sounds perfect to you, we encourage you to apply for it enthusiastically.
WiseApp is looking out for future leaders! Our Business Development team is expanding and we're looking for Business Development Associates. Your journey will start as an individual contributor, working in a team, directed towards driving business while growing internally in the organisation.
Roles and Responsibilities
- Define and execute territory and account sales plans for your assigned geographic
territory and then meet and exceed sales quotas through prospecting, qualifying,
managing, and closing sales opportunities within the assigned territory. - Develop and manage sales pipeline, prospect and assess sales and move multiple
transactions simultaneously through the sales pipeline. - Manage and track customer interaction and transactional information in a CRM
system. - Coordinate pre-sales resources throughout the sales cycle.
- Provide presentations, product demonstrations, and general support to prospective
customers. - Execute a land-and-expand sales strategy with well-thought-out enterprise sales
strategies. - Provide regular reporting of prospecting, pipeline, and forecast through the CRM
system. - Keep abreast of competition, competitive issues, and products.
- Practice effective, excellent communication with management, customers, and
support staff.
Desired Candidate Profile
Experience:- Maximum of 2 years, SaaS selling experience is an added bonus, Freshers can also apply.
Qualifications:- Completed graduation in any stream
Job Location:- Bangalore
Looking out for candidates who can join on an immediate basis.
Perks and Benefits
- Compensation: Upto 7LPA + Attractive incentive schemes
- Distinctive team: Our team is an inspiration powerhouse built with the best minds from the
startup, consulting, and corporate ecosystem - Empowering role: You get a high growth / high impact role setting up sales from scratch
- Culture of a caring meritocracy with great perks: A caring meritocracy built by inspirational
leaders; ultra-modern office space

