Augmentive Business 7 Solutions Pvt Ltd

Job Description for Immigration & Administrative Assistant

Location: Remote (Work from Home)

Time Zone: Canada & US working hours

Employment Type: Full-Time

Compensation: Based on experience

Reports To: RCIC / Business Lead

About the Role

We are seeking a highly motivated Immigration & Administrative Assistant to join our team. In this role, you will provide critical support to an RCIC-led immigration practice while also managing a variety of administrative and operational tasks. The ideal candidate is detail-oriented, organized, and able to balance multiple priorities in a professional and confidential manner.

________________________________________

Key Responsibilities

Immigration Support

•   Prepare and review immigration applications, supporting documentation, and forms.

•   Maintain and update client files, ensuring accuracy and adherence to deadlines.

•   Communicate with clients to collect necessary information and provide regular updates on case progress.

•   Research immigration programs, requirements, and regulatory changes as needed.

•   Safeguard all client information in compliance with privacy and regulatory standards.

Administrative & Business Support

•   Manage day-to-day administrative tasks including scheduling, email correspondence, and document preparation.

•   Assist with bookkeeping activities such as expense tracking, invoice preparation, payroll support, and record management.

•   Coordinate projects, track timelines, and ensure timely follow-ups.

•   Conduct research to support business operations, including vendors, suppliers, and process improvements.

•   Draft reports, summaries, and spreadsheets for internal use.

•   Provide additional administrative support to ensure smooth business operations.

________________________________________

Qualifications

•   Minimum 2 years of experience in relevant field. 

•   Experience in immigration, legal, or administrative support (preferred).

•   Exceptional attention to detail with the ability to handle sensitive information discreetly.

•   Strong organizational and time management skills.

•   Excellent written and verbal communication abilities.

•   Proficiency in Microsoft Office Suite and Google Workspace.

•   Familiarity with bookkeeping or accounting processes.

•   Knowledge of the Federal Government Immigration Portal (an asset).

•   Strong research skills with the ability to present findings clearly.

Job Description For Business Development, Client Relations & Lead Generation Specialist

Location: Remote (Work From Home)

Time Zone: Canada & US working hours

Employment Type: Full-Time

About the Role

●   We are seeking a highly motivated and experienced Business Development, Client Relations & Lead Generation Specialist to join our growing team. This individual will play a pivotal role in driving client acquisition, building long-term relationships, and creating new business opportunities across multiple service domains.

●   The ideal candidate is a self-starter with a proven track record in international business development, particularly in the Remote Professionals on Demand, Digital Marketing Services, and Cyber Security sectors.

Key Responsibilities

●   Generate leads through calls, LinkedIn outreach, email campaigns, and networking.

●   Build, nurture, and maintain strong client relationships, ensuring high satisfaction and trust.

●   Coordinate and schedule meetings with clients, partners, and internal teams.

●   Understand client needs and create tailored business proposals.

●   Drive new client acquisition across Canada and US markets.

●   Collaborate with partners to identify and develop new avenues for business growth.

●   Consistently achieve weekly/monthly targets for lead generation and client onboarding.

●   Provide regular reports on pipeline progress, client interactions, and market insights.

Qualifications & Experience

●   3–6 years of proven experience in Business Development, Lead Generation, or Client Relations roles.

●   Strong background in handling international clients, especially in Canada and US.

●   Experience in services such as Remote Staffing, Digital Marketing, and Cyber Security (preferred).

●   Excellent communication and negotiation skills (verbal & written).

●   Ability to work independently and manage multiple priorities in a remote setting.

●   Sound understanding of business research, client prospecting, and relationship management.

●   Tech-savvy with proficiency in CRM tools, LinkedIn Sales Navigator, and email automation platforms.

What We Offer

●   Remote / Work From Home flexibility.

●   Opportunity to work with international clients in dynamic industries.

●   Competitive compensation based on experience and performance.

●   Growth-oriented work culture with learning and development opportunities.

📌 Job Description – Cybersecurity Professional

Position Title: Cybersecurity Professional

Location: Chandigarh

Department: IT Security & Compliance

Employment Type: Full-Time

Reporting To: Chief Information Security Officer (CISO) / IT Security Manager

Role Overview

We are seeking a highly skilled Cybersecurity Professional to safeguard our IT infrastructure, applications, and data assets against evolving cyber threats. The role involves conducting vulnerability assessments, penetration testing, network and cloud security, compliance audits, incident response, and employee training. The ideal candidate should have hands-on expertise across prevention, detection, response, and compliance frameworks (e.g., NIST, ISO 27001, HIPAA, SOC2).

Key Responsibilities

• 🔍 Security Assessments & AuditsPerform vulnerability assessments and penetration tests across networks, servers, endpoints, and applications.
• Conduct configuration audits of firewalls, routers, and cloud environments.
• Support and maintain compliance with HIPAA, PCI DSS, SOC2, ISO 27001, GDPR, NIST.

• 🌐 Network, Infrastructure & Cloud SecurityConfigure, monitor, and manage firewalls, IDS/IPS, and VPNs.
• Implement Zero Trust security models and secure remote access.
• Secure cloud environments (AWS, Azure, GCP) with IAM, encryption, and monitoring.
• Protect wireless and IoT networks from unauthorized access.

• 💻 Endpoint & Application SecurityDeploy and manage EDR/XDR solutions across endpoints.
• Ensure timely patch management for all critical systems.
• Perform secure code reviews, API testing, and DevSecOps integration.
• Manage Mobile Device Management (MDM) for BYOD and enterprise devices.

• 📊 Threat Monitoring & DetectionOperate and maintain SIEM platforms (Splunk, QRadar, ELK).
• Work with SOC teams to monitor logs and detect anomalies.
• Conduct threat hunting activities to uncover hidden risks.
• Respond to security alerts in real time.

• 🚨 Incident Response & RecoveryLead incident detection, containment, and eradication efforts.
• Perform digital forensics on compromised systems.
• Develop and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Conduct post-incident analysis and provide lessons learned reports.

• 🔑 Identity & Access Management (IAM)Manage user provisioning, role-based access control, and Privileged Access Management (PAM).
• Implement Multi-Factor Authentication (MFA) and Single Sign-On (SSO).
• Ensure compliance with least-privilege and Zero Trust principles.

• 📜 Governance, Risk & Compliance (GRC)Develop and enforce cybersecurity policies, SOPs, and guidelines.
• Conduct risk assessments and maintain a risk register.
• Collaborate with auditors for compliance certifications (SOC2, ISO, HIPAA, GDPR).
• Assess and monitor third-party vendor security.

• 🎓 Security Awareness & TrainingDeliver cybersecurity awareness training for employees.
• Conduct phishing simulations and share reports.
• Educate executives and stakeholders on cyber risks and strategy.

• 🔒 Data Protection & PrivacyImplement data encryption (at rest and in transit) and DLP controls.
• Manage secure data backup and recovery processes.
• Conduct Privacy Impact Assessments to ensure regulatory compliance.

• Key Performance Indicators (KPIs)≥ 95% critical vulnerabilities remediated within SLA.
• ≥ 99% uptime of security monitoring tools.
• Zero major security incidents causing data loss/financial loss.
• Achieve/maintain compliance certifications (SOC2, ISO 27001, HIPAA, PCI DSS).
• ≥ 90% employee completion of cybersecurity awareness training.

Qualifications & Skills

• 🎓 Education & Experience3–7 years of experience in cybersecurity roles (analyst, engineer, consultant).
• Experience working with North American/Global clients preferred.

• 🛠 Technical SkillsStrong knowledge of firewalls, SIEM, IDS/IPS, EDR/XDR, and IAM solutions.
• Hands-on with penetration testing tools (Nmap, Metasploit, Burp Suite, Nessus, Wireshark).
• Familiarity with cloud security (AWS/Azure/GCP).
• Knowledge of compliance standards: HIPAA, PCI DSS, SOC2, ISO 27001, NIST CSF.
• Scripting/automation in Python, PowerShell, or Bash is a plus.

• 📜 Certifications (Preferred)CEH (Certified Ethical Hacker)
• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CompTIA Security+ / CySA+
• CCSP (Certified Cloud Security Professional)
• ISO 27001 Lead Auditor (advantageous)

• Why Join Us?Work on cutting-edge cybersecurity projects with global clients.
• Gain cross-industry exposure in healthcare, fintech, retail, logistics, IT.
• Opportunity to lead projects in cloud security, compliance, and incident response.

Competitive salary, certification sponsorship, and performance incentives.

📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.

You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

• 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
• Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
• Maintain communication with drivers for real-time updates.
• Record daily activities in TMS and provide EOD reports to clients.

• 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
• Contact drivers/carriers every 2–3 hours for status updates.
• Provide clients with real-time visibility of their shipments.
• Identify exceptions (delays, route changes, breakdowns) and escalate promptly.

• 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
• Plan efficient load assignments considering cost, service levels, and regulations.
• Build and maintain strong relationships with carriers and owner-operators.
• Negotiate freight rates, spot rates, and accessorial charges.
• Maintain a carrier database for recurring business.

• 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
• Support US brokers with ACE (Automated Commercial Environment) entries.
• Support Canadian brokers with ACI (Advance Commercial Information) filings.
• Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
• Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.

• 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
• Manage bookings, container tracking, and export/import paperwork.
• Ensure smooth coordination between first-mile, main leg, and last-mile partners.
• Handle exceptions such as rollovers, customs delays, and port congestion.

• 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
• Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
• Resolve escalations (missed pickup, damage, misrouted cargo).
• Provide proactive communication to clients for all key milestones.

• Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
• Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
• Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
• Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
• Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
• Issue Resolution TAT: 90% of escalations resolved within 1 business day.

• Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
• Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
• Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
• Understanding of ACE/ACI filing processes and cross-border compliance.
• Excellent English communication skills (written & verbal).
• Proficiency in MS Excel, Google Workspace, and logistics systems.

• Preferred SkillsExperience with freight brokerage or 3PL operations.
• Knowledge of USMCA/NAFTA trade compliance.
• Exposure to air/ocean freight forwarding documentation.
• Ability to work night shifts to support North American business hours.

• Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
• Gain cross-border expertise in freight, dispatch, and customs compliance.
• Fast-track career growth with global exposure.
• Competitive salary, shift allowance, and performance bonuses.

Job Description For Video Editor

Job Profile: Video Editor – YT, Podcast & Social Media Content

Location: Bangalore

Job Mode: On-site

Notice Period: Immediate joiners preferred

Job Responsibilities:

•  Edit long-form podcast episodes for platforms like YouTube.
•  Repurpose podcast content into engaging short-form clips for Instagram Reels, YouTube Shorts, and other social channels.
•  Create dynamic and visually appealing video content for social media marketing across multiple brands.
•  Ensure videos meet platform-specific requirements and brand guidelines.
•  Collaborate with content creators, marketing teams, and brand managers for creative alignment and consistency.
•  Maintain high production quality with proper transitions, audio syncing, motion graphics, and visual effects.

Eligibility Criteria:

•  1–2 years of relevant video editing experience is preferred; strong portfolios will be considered regardless of tenure.
• Candidate must have worked for varied platforms and domains.
• Must have prior experience into advertising agencies before.
•  Proficient in editing tools such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar software.
•  Solid understanding of current trends in video content on social media platforms (Instagram, YouTube, LinkedIn, etc.).
•  Creative storytelling skills and high attention to detail.
•  Must be available for in-office work in Bangalore; in-person interviews required.

Remuneration: upto Rs. 60,000 (based on experience)

Job Description for Marketing Specialist – Advanced Healthcare Funnel Builder

Position: Marketing Specialist – Advanced Healthcare Funnel Builder

Location: Remote

Job Mode: Full-Time

Notice Period: Immediate Joiner Preferred

________________________________________

Position Overview

We are seeking an experienced and data-driven Marketing Specialist with proven expertise in Meta (Facebook/Instagram) and Google advertising, who can design, build, and optimize complete patient acquisition funnels from strategy to execution. This is not a simple media buying role — we require a strategic marketer with a deep understanding of funnel architecture, healthcare consumer psychology, and performance marketing.

The ideal candidate will be highly skilled in GoHighLevel CRM for automation, nurturing, and tracking, have a strong grasp of compliance-sensitive healthcare advertising, and excel in building campaigns that not only generate leads but also convert them into booked appointments and paying patients.

________________________________________

Key Responsibilities

1. Paid Advertising Strategy & Execution

•   Plan, launch, and manage high-performing Meta and Google Ads campaigns targeted at specific patient demographics.

•   Conduct in-depth keyword research, audience segmentation, and competitive analysis.

•   Develop high-converting ad creatives (copy, images, and video concepts) that comply with healthcare advertising regulations.

•   Continuously monitor, test, and optimize campaigns for CTR, CPC, CPL, and ROAS.

2. Funnel Architecture & Development

•   Design and implement complete digital marketing funnels using GoHighLevel.

•   Build high-converting landing pages, lead forms, scheduling flows, and appointment booking systems.

•   Create automated SMS, email, and voicemail follow-up sequences to improve lead-to-booked-appointment conversion rates.

•   Set up and maintain tracking systems for attribution, retargeting, and conversion optimization.

3. Content & Creative Collaboration

•   Collaborate with designers, video editors, and copywriters to create persuasive, compliant, and patient-focused marketing assets.

•   Develop compelling healthcare-oriented messaging that educates, engages, and converts.

4. Data Analysis & Reporting

•   Analyze campaign and funnel performance metrics to make data-driven optimizations.

•   Produce weekly and monthly reports highlighting KPIs and actionable insights.

5. Compliance & Healthcare Industry Awareness

•   Ensure all campaigns meet local laws, HIPAA regulations, and platform-specific healthcare advertising guidelines.

•   Maintain ethical advertising practices and safeguard patient privacy.

________________________________________

Qualifications & Skills

Required: 

- Minimum 3+ years of hands-on experience managing Meta and Google Ads campaigns. 

- Proven track record of building complete digital funnels that consistently convert. 

- Advanced expertise with GoHighLevel (pipelines, workflows, triggers, automation, and landing pages). 

- Strong understanding of marketing analytics tools (Google Analytics, Meta Ads Manager, Google Tag Manager). 

- Strong copywriting skills for creating persuasive, compliance-friendly healthcare campaigns. 

- Excellent grasp of CRO (Conversion Rate Optimization) principles.

Preferred: 

- Healthcare industry marketing experience. 

- Knowledge of HIPAA-compliant marketing. 

- Familiarity with SEO, retargeting, and omnichannel marketing strategies. 

- Experience promoting high-value, cash-pay healthcare services.

________________________________________

Performance Metrics

Success in this role will be measured by: - 

- Cost per Lead (CPL) within target range. 

- Conversion Rate from lead to booked appointment. 

- Return on Ad Spend (ROAS). 

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Job Description for Customer Support (Voice Process)

Job Profile: Voice Process – Customer Support

Location: Work from Home (WFH)

Job Mode: Contract (3 Months)

Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.

Notice Period: Immediate Joiners Preferred

Job Responsibilities:

• Handle inbound and outbound customer queries.
• Communicate effectively in both English and Hindi.
• Provide high-quality customer service, ensuring timely resolution of customer issues.
• Maintain a professional demeanour and document all customer interactions as required.
• Strive to ensure customer satisfaction and efficient complaint management.
• Adhere to company policies, 24/7 shift schedules, and quality standards.

Eligibility Criteria:

• Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
• Minimum 1 year of experience in customer support (voice process).
• Submission of experience letter, relieving letter, and last payslips is mandatory for verification
• Only candidates with relevant customer support experience will be considered.
• Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
• Proficiency in English and Hindi is mandatory.

Technical Arrangements Needed:

• Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
• Stable WiFi connection and USB headset required.

CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: Customer Service Representative (Work From Home) 

Location: Remote (Work From Home)

Employment Type: Contractual (as per client requirement)

Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)

Shift: Rotational shift (6 days a week job)

About the Role

We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client. 

Key Responsibilities

Handle customer queries efficiently and professionally via chats or emails.

• Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
• Experience: 1 year exp is mandatory in chat or mail.
• Languages: Good communication skills in English and Hindi.
• Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.

Work From Home Requirements

Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:

• Core i5 7th Gen or above processor
• Minimum 8 GB RAM
• Functional camera (mandatory during working hours)
• Stable internet connection: minimum 20 Mbps
• USB headset with noise cancellation
• UPS backup for power stability
• EDR (Endpoint Detection and Response) software installed

 If you do not have any of the above specifications, you are not eligible for this role.

Job Description for Motion Graphics Designer Job Profile

●   Position: Motion Graphics Designer

●   Proficiency Required: After Effects | Photoshop | Illustrator | Premiere Pro (Optional)

●    Location: Bangalore

●   Job Mode: Work from office

●   Salary: 7-7.2 LPA Negotiable

●   Notice Period: 15-days

Job Responsibilities

We are looking for a dynamic and creative Junior/Senior Motion Graphics Designer to join our team. You will be responsible for creating engaging motion graphics and animations for a variety of platforms, including social media, advertisements, websites, and presentations. Depending on your experience level, you will either assist in or lead the conceptualization, execution, and delivery of motion design projects

Eligibility Criteria

Motion Graphic Designer 

Proficiency Required: After Effects | Photoshop | Illustrator | Premiere Pro (Optional)

​​​​​​Candidate must have worked for varied platforms and domains.

Must have prior experience into advertising agencies before.

Motion Graphics Designer (1–2 Years Experience)

•   Assist in designing and creating engaging motion graphics and animations for digital platforms.

•   Collaborate effectively with design, marketing, and content teams to meet project goals and timelines.

•   Edit and enhance video footage with effects, transitions, typography, and animations.

•   Ensure all deliverables align with brand guidelines and maintain high visual quality.

•   Stay up to date with current trends in motion design and contribute fresh, creative ideas.

•   Preferred Traits:

o   Consistent employment history demonstrating commitment and growth.

o   Experience working in collaborative environments and contributing as part of a team.

o   A portfolio showcasing a diverse range of styles and projects, with awareness of modern design trends.