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Customer Support Executive
Customer Support Executive
Torero Softwares Limited's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹1L - ₹2.5L / yr
Mumbai, Navi Mumbai
Skills
Accounting
GST
Problem solving
Communication Skills
Customer Support
Customer Service
Client Servicing
Accounting software
Software installation
Proprietary software
ERP management
Bookkeeping
Enterprise Resource Planning (ERP)
B2B
Financial accounting
Business Analysis
Technical support
Management Information System (MIS)
Customer Relationship Management (CRM)
Voice processing
Software implementation
SaaS
POS

Job Title: Customer Support Executive


Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site)

Job Type: Full-time

Experience: 0 to 2 years


Job Description:

We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.


Responsibilities:

  • Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
  • Provide training to new users on Medica Software
  • Troubleshoot basic software, accounting, and GST-related issues
  • Work closely with the technical team for issue resolution


Requirements:

  • Commerce graduate preferred (freshers welcome)
  • 12th pass candidates with support experience can also apply
  • Good communication and problem-solving skills
  • Basic knowledge of accounting and GST
  • Comfortable using remote support tools like AnyDesk or TeamViewer


Working Hours:

  • Monday to Saturday – 10:00 AM to 7:00 PM
  • Work from office – Lower Parel East, Mumbai


Perks:

  • Learning opportunities in accounting and ERP software
  • Supportive team and growth-focused environment


Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Torero Softwares Limited

Founded :
1999
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

At Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate™, helps companies streamline operations, boost efficiency, and stay compliant.

Why Join Us?

🚀 Fast-Growing Tech Company – Work on industry-leading SaaS & ERP solutions

💡 Innovation-Driven – Be part of a team solving real-world business challenges

📈 Career Acceleration – Hands-on learning, mentorship & growth opportunities

📚 Collaborative Culture – Work alongside tech experts in a dynamic environment

Whether in sales, implementation, or customer success, you'll help transform businesses with technology.

📍 Location: Lower Parel, Mumbai

📩 Contact: Simran Jain | ✉ [email protected] | 📞 9702074236 (Call/WhatsApp)

Read more

Tech stack

skill iconC#
WPF
SQL
skill iconRust
skill iconFlutter
dotnet
skill iconNodeJS (Node.js)
skill icon.NET
SQL server

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Torero Softwares Ltd provides Medica Ultimate™, an ERP software that helps businesses in healthcare, pharma, FMCG, distribution, and retail streamline operations, manage sales, inventory, accounting, and ensure GST compliance.

Company social profiles

N/A

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