
Key Responsibilities:
Act as the first point of contact for all IT service requests via phone, email, or ticketing system.
Log, categorize, and prioritize incidents and service requests.
Assign and track support tickets to appropriate IT engineers or teams.
Follow up on open tickets to ensure timely resolution and user satisfaction.
Maintain communication with users regarding ticket progress and resolution.
Escalate unresolved issues to higher-level support or relevant departments.
Prepare and share regular reports on ticket status, resolution times, and performance metrics.
Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.
Maintain and update documentation and standard operating procedures (SOPs).
Support audits by ensuring proper ticket records and documentation.

About Shro Systems
About
SHRO is an ISO 9001: 2015 Certified company and leading IT consulting firm dedicated to providing clients with innovative solutions for their technological needs. We collaborate with our clients to establish strategies that will enhance their current business platform and prepare for future challenges. SHRO SYSTEMS helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our Industry Experience & Technical Expertise enable us to harness the latest technology for delivering business capability to our clients.In today’s world, organizations will have to rapidly reengineer themselves and be more responsive to changing customer needs. SHRO is well positioned to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets.We consider client satisfaction and overall TCE as the top most priority coupling it with offering expert advice and cost effective solutions to our clients all over India.
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Location: Remote
Engagement Type: Contract / Project-based / Full-time (depending on client)
Experience Range: 2–7 years
About the Role
We are building a strong remote bench of Cloud Engineers to design, deploy, and maintain cloud-native and hybrid infrastructure for SaaS, FinTech, and product-based startups across US, Canada, and Middle East.
This role focuses on scalable infrastructure, security, and performance with flexibility, clear deliverables, and competitive monthly retainers.
Core Skills Required
Cloud Platforms
- AWS (EC2, S3, RDS, Lambda, API Gateway, ECS/EKS)
- Azure (VMs, Blob Storage, Azure SQL, Functions, App Service)
- GCP (Compute Engine, Cloud Storage, BigQuery, Cloud Functions)
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Infrastructure as Code (IaC)
- Terraform, AWS CloudFormation, Azure ARM Templates, or Pulumi
- Automated provisioning & environment management
Networking & Security
- VPC, subnets, routing, VPN setup, load balancers, firewalls
- CDN & DNS management (CloudFront, Azure CDN, Cloudflare)
- IAM policies, identity federation, MFA enforcement
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Storage & Databases
- Relational: RDS, Azure SQL, Cloud SQL
- NoSQL: DynamoDB, Cosmos DB, Firestore
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Monitoring & Optimization
- CloudWatch, Azure Monitor, GCP Operations Suite
- Datadog, Prometheus, Splunk (preferred)
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Automation & Deployment
- Cloud CLI/SDK scripting (Bash, Python, PowerShell)
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Ideal Candidate Profile
- Experienced in designing secure, cost-effective, and scalable cloud solutions
- Strong problem-solving skills with focus on high availability
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Perks for Bench Developers
- Access to multi-cloud, enterprise-level projects across US, Canada, and Middle East
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Apply If You Have
- Delivered production-ready cloud infrastructure
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Role- Course Information Representative
Location-: Pune
About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.
Work Culture: At Organization, we foster a collaborative, inclusive, and
growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.
Job description:
• Handling all fresh inquiries by making outbound phone calls answering basic queries, and xing their appointments with Counsellors of Organization
• These would be all the leads who have already inquired about the courses at Organization through various media. The calls would NOT be cold calls to random data.
• Follow up calls to all these inquiries as required.
• Update the details on CRM and other systems used by the company
• Submit daily activity report to immediate superior
Desired Profile:
• Excellent communication and coordination skills, counseling skills required
• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base
Experience: 1 -4 year (Preferred a call center experience)
Education: Graduate
If anyone interested apply on link:- https://tiny.cc/NGtalent

Company: Snaptics
Job title: Junior web developer
Job type: Full time
Location: Hyderabad
Work schedule: 6 days
Shift timings: 10:00am-6:30pm
Experience: 6+Months
CTC: upto 23k
Skills of Experience: PHP, WordPress, HTML
Roles And Responsibilities
- Assist in coding, testing, and debugging software applications as per the project requirements.
- Collaborate with senior developers to design software solutions.
- Participate in code reviews to learn and apply best practices.
- Maintain and update existing software applications.
- Document development processes, code changes, and updates effectively.
- Troubleshoot and resolve issues reported by end users.
- Stay updated with the latest technologies and industry trends relevant to software development.
- Follow company policies and adhere to software development standards.


NET Full stack lead
Location: Bangalore
About
One of the fastest-growing SaaS companies in the CRM space,it empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the platform to automate their sales and marketing processes and run high-velocity sales at scale.
We are backed by prominent investors such as Stakeboat Capital, Jyoti Bansal, and Gaja Capital to name a few. We raised $153mn in our latest round of Series C Funding from WestBridge Capital and we're now India's 103rd Unicorn! We are expanding rapidly and our 1400+ strong and still growing workforce is spread across India, the U.S., the Middle East, ASEAN, ANZ, and South Africa.
It is a six-time Deloitte Fast 50 company.We have won the National Startup Award 2021 and got recognized by DPIIT, under the Enterprise Software Category.In the last few years, we have been recognized multiple times by G2 as a High Performer in the Enterprise category.We have been included in the prestigious Economic Times’ India’s Growth Champions list and among the Top 100 fastest-growing companies in FT 1000: High-Growth Companies Asia-PacificFrost and Sullivan's 2019 Marketing Automation Company of the Year award.
Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius
We like being up to date with the latest technology and utilizing the trending tech stacks to build our product. By joining the engineering team, you get to work first-hand with the latest web and mobile technologies and solve the challenges of scale, performance, security, and cost optimization. Our goal is to build the best SaaS platform for sales execution in the industry and what better place than for an exciting career?
Digital CMS Platform (Portals) – High Growth Product
More and more product buying processes are moving digital. From discovery to evaluation to purchase, the consumer expects more of these online and more importantly in a seamless manner across channels.With this, a digital CMS platform becomes critical in our product roadmap.Today we have a good v1.0 Portals platform, which allows businesses to design a microsite with content and forms.
The Role
We are looking for a Full-stack lead who is very strong on ASP.NET MVC/.NET core on the backend with strong experience with React.JS. She/He should have a clear understanding of building scalable web applications using .NET. The role involves understanding business requirements and architecting/designing an appropriate solution that is secure, scalable, high performing, and testable. It is a hands-on role involving building software and taking ownership of delivery by working closely with junior members.
Requirements:
Passion for building and delivering great software with a strong sense of ownership.
Minimum 5-8 Years of experience in building web applications using ASP.NET MVC and .NET platform with React.JS experience in front-end.
Must have hands-on experience with AWS cloud
Good to have SQL programming experience in writing & optimizing queries that access/process millions of records.
Experience in architecting and designing web applications and services
Good to have experience in Node.JS and deployment with CI/CD
Good in data structures, algorithms, and OOPS concepts.
Strong expertise in SQL programming, with experience in writing & optimizing queries that access/process millions of records.
Competencies:
Effective communication skills
Should have good problem-Solving & Analytical skills
Should be a team player
Why Should You Apply?
Fast-paced environment
Accelerated Growth & Rewards
Easily approachable management
Work with the best minds and industry leaders
Flexible work timings
- At least 3 years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Mandatory experience in MongoDB and MySql.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
The Visual Experience Designer will play a pivotal role in inspiring customer and user delight, as
well as consistently push edges of the discipline, growing self and company brand value.
What you can gain-
-
work on projects that push the boundaries of technology for a diversity of industries, touch- points, and mediums
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exposure to and involvement with many parts of the design process: research, collaborative brainstorming, storyboarding and strategy, visual mockup design, prototyping micro moments, working with engineering
-
work with people from diverse backgrounds and cultures
-
experience the entire journey of the product lifecycle from ideas on the canvas to its
functioning in reality, and moments that allow the community to pause and connect
-
nurture yourself as an expert consultant
Value you can achieve-
-
use the language and power of visuals for crafting meaningful connections between the brand, product, and its users
-
wear multiple hats; from being a team lead, to a team player, and an individual contributor
-
shaping desirable, feasible, and viable experience design outcomes strategically aligning
brand, product, and user goals
-
taking a methodical approach that uses empathy, innovative thinking, and a rationale
mindset to solve critical business problems
-
exploring divergent concepts, and converging meaningful insights for weaving practical and
delightful product experiences
What will be needed-
-
a passionate design practitioner, who is self taught or with bachelors/masters degree in design
-
5 years and above of relevant industry experience with a strong showcase of shipping B2B and B2C products
-
a good listener, receptive to feedback, and clear in articulating the impact of your design in verbal and visual presentation i.e. mood-boards, brand and product story (grid, iconography, typography, color strategy, ...) visual mockups, clickable prototypes, design systems
-
collaborate with UI development teams for a pixel-perfect implementation of the envisioned ideas keeping in mind industry best practices for performance, adaptability, and accessibility
-
be proficient in designing experiences for multiple platforms (desktop, web, mobile)
-
be conversant with the digital product industry landscape, the experience design trends and
its mindful application in your design solutions
-
have the ability to seamlessly work from remote locations, and with remote cross-functional
teams, in an agile environment
-
be proficient with popular design, collaboration, and prototyping tools
-
active interest and demonstrated experience in thought leadership (events, conferences,
webinars, papers, blogs, etc.) will be a big plus.
Define, develop and communicate key metrics and business trends to partner and management teams
• Model and present data to create reporting and dashboards for business process management and data mining
• Coordinate with business units and key process owners to identify, develop and drive key analytics and reporting projects relevant to the business
• Execute quantitative analysis that translate data into actionable insights
• Analyze business requirements for reporting and analysis and subsequently translating the emanating results into good technical data designs and reports
• Critically evaluate information gathered from multiple sources, reconcile conflicts and document information in details
• Design optimal solutions for integrating data requirements with systems
• Gather and maintain best practices that can be adopted in big data stacking and sharing across the business
• Keep abreast with technology; maintain a current level of knowledge of the technical environment relevant to industry leading practices and continuously propose innovative solutions
• Conduct any other activities relevant to the job
Basic Qualification:
• Minimum a bachelor’s degree in Computer Science, Math, Statistics, or engineering any other related subject
from a reputable university. MBA is preferable
• Excellent knowledge in statistical analysis (Regression, summarizing A/B experiments, and such).
• 3+ years of experience as a business analyst, preferably in a technology or logistics industry
• Strong quantitative abilities, distinctive problem-solving and excellent analysis skills
• Technical capabilities: Proficient in SQL, Advanced Excel, Other scripting language (Python/Perl)
• Strong working experience with BI tools (Micro Strategy, Qlik View, MS Power BI or Tableau) and Statistical
tools (R, SAS, SPSS)
• Excellent business acumen and understanding of business processes
• Supply Chain Management knowledge will be added advantage
Technical Knowledge
• Advanced knowledge of BI tools
• Knowledge in building reports and workflow design, and best practices in data management
• Able to work and communicate effectively with Engineers, DBAs and Business users
• Able to manage multiple projects concurrently
Behavioral Competencies:
• Excellent English written / verbal communication skills
• Design thinking and Analytical Approach
• Energetic, focused and motivated, flexible, willing to be part of the team and participate in the planning
and execution of day-to-day work and work as an IC with minimal guidance on occasions
• Strong problem detection/solving abilities.
* Develop a growth strategy focused both on financial gain and customer acquisition
* Conduct research to identify new markets and potential clients
* Make cold calls and send cold emails to gain interest
* Arrange business meetings with prospective clients
* Promote the company’s products/services addressing or predicting clients’ objectives
* Prepare sales contracts ensuring adherence to law-established rules and guidelines
* Keep records of sales, revenue, invoices etc.
* Build long-term relationships with new and existing customers
Requirements
* Proven working experience as a business development manager, sales executive or a relevant role
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* Proficiency in MS Office and CRM software (e.g. Hubspot)
* Proficiency in English
* Market knowledge
* Communication and negotiation skills
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2+ years experience building with AWS tech stack (RDS, EC2, Lambda)
Experience in developing complex web application using MERN stackProficient in Javascript ES6 and above
Should be hands on knowledge in working on VCS like Git
Should have hands on knowledge in developing web applications in the React ecosystem
Should have sound knowledge in algorithms and problem solving techniques
Should have knowledge about web application development and related technologies
Bonus:
Experience utilizing telecommunication services such as Twilio
Experience working with Keras/Tensorflow
What You'll Do:
Organize full lifecycle software development
Write well designed, testable, efficient code
Work alongside and effectively coordinate with other engineers on the team
Come up with procedures and frameworks to avoid technical debt
Create efficient architectural and database design
Evaluate and deploy software tools, processes and metrics
Help other engineers excel in their job and in their careers
Create amazing products that scale!
Please Connect me On Linkedin or DM me for resume Shrashti jain
Responsibilities: Being UX/UI Developer, you it shall be your responsibility to fastest deliver the design on time. Good Knowledge of latest technology, and Responsive Design. You will be a part of an agile delivery team and work closely with Development Team You will be responsible for developing responsive web applications for amazing user experience. Technical Skills:- Excellent HTML5, CSS3 skills Excellent PhotoShop skill, should be able to make well layered PSDs. Excellent PhotoShop skill, should be able to make well mobile App (Android, IOS)design Excellent PSD to HTML/CSS skills Table-Less Website layout building Developing cross-browser and cross-platform compatible solutions Experience with Mobile Tablet responsive web design. Good JavaScript programming skills Experience of integrating HTML CSS with server-side code(PHP) templates to produce dynamic pages with flexible layout Knowledge of building HTML Email Experience with Responsive web design Experience with jQuery Experience with WordPress
Preferred Skills:- Knowledge of working with JavaScript frameworks like Angular, Backbone, Ember etc. Knowledge of CSS pre-processor like LESS, SAAS Experience with emerging web technologies such as HTML5 and CSS3 Good understanding of Web Accessibility Experience with front-end framework like Bootstrap, Boilerplate

