Experience Curators: Customer Success

Quality Control (QC) Engineer / Inspector

Location : Sanpada ( Navi Mumbai)

Qualifications Skills :

Education

 Diploma or Bachelor’s Degree in Civil Engineering, Mechanical Engineering, Architecture, or related field.

Experience

 2–7 years of experience in façade QC, curtain wall systems, cladding, or aluminium / glass fabrication.

 Knowledge of façade materials, production processes, and installation techniques.

Technical Skills

 Familiarity with quality standards: ASTM, EN, BS, ISO.

 Ability to read engineering drawings and façade shop drawings.

 Knowledge of QA/QC procedures, ITPs, and NCR management.

 Understanding of façade testing procedures.

Soft Skills

 Strong attention to detail.

 Good communication and reporting skills.

 Ability to work with cross-functional teams.

 Analytical and problem-solving abilities.

Working Conditions

 Work split between production facility and construction site (depending on projectstage).

 Requires physical inspection of façade elements at various heights or scaffolding (as per safety rules).

• Lead Management & Conversions: Engage with leads from marketing, inbound queries, or prospecting; understand their needs and convert them into clients.
• Product Demonstrations & Consultations: Showcase how TrioChat helps businesses automate customer outreach, drive engagement, and maintain compliance.
• Full Sales Cycle Ownership: Manage the entire process from prospecting → demos → proposal → closing, ensuring timely follow-ups and pipeline health.
• Sales Targets: Consistently meet and exceed monthly/quarterly revenue goals.
• Cross-functional Collaboration: Work closely with marketing (lead-gen), product (feedback), and customer success (onboarding/retention).
• Daily Calling Commitment: Dedicate at least 4 hours daily to prospect and client calls (cold calls, demos, and follow-ups).

Key Responsibilities

1. Platform & Application Architecture

• Architect and oversee end-to-end platform design using GCP services (Vertex AI, Cloud Run, GKE, Pub/Sub, Firestore, BigQuery, and IAM).
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• Define the architecture for multi-tenant SaaS deployment—ensuring secure data boundaries across customers while maintaining a single codebase.
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• Collaborate closely with backend developers to optimize Node.js APIs, data pipelines, and event-driven microservices.
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• Design front-end integration flows and ensure UI/UX alignment with backend AI and agentic processes.
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2. AI / LLM / Agentic System Architecture

• Lead architecture for all AI initiatives involving RAG pipelines, AI agents, NLP, and conversational AI.
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• Evaluate and integrate LLMs and APIs from OpenAI, Google Gemini, Anthropic (Claude), Mistral, and others.
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• Define frameworks for AI agent orchestration, prompt engineering, and function/tool calling workflows using frameworks like LangChain or LlamaIndex.
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• Establish standards for vector databases (Pinecone, FAISS, Chroma), embeddings, chunking strategies, and retrieval optimization.
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• Architect an AgentOps layer for monitoring, safety filtering, and AI model governance.
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3. MLOps, PromptOps & DevOps Integration

• Implement CI/CD pipelines for AI models, prompts, and agents using Cloud Build, Terraform, and GitHub Actions.
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• Design PromptOps and MLOps pipelines to manage model lifecycle, versioning, rollback, and production promotion.
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• Define observability and monitoring mechanisms (OpenTelemetry, Cloud Monitoring, custom logs for LLM outputs).
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• Collaborate with DevOps engineers to define blue/green and canary deployments across environments.
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4. Security, Compliance & Scalability

• Design tenant-isolated data layers using IAM, VPC-SC, and KMS encryption policies to meet regulatory standards (HIPAA, GxP, GDPR).
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• Implement data governance, access control, and threat detection mechanisms for AI-driven workflows.
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• Create performance optimization strategies: GPU/TPU allocation, autoscaling policies, token budgets, response caching, and FinOps visibility.
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5. Cross-Functional Leadership

• Partner with Product Managers and Business Analysts to translate business requirements into architectural blueprints.
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• Work with UX/UI designers to ensure front-end experiences align with AI agent capabilities and backend APIs.
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• Provide architectural guidance and technical mentorship to developers, ensuring adherence to best practices across projects.
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• Contribute to platform evolution, reference architecture libraries, and reusable design patterns.
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Key Skills & Qualifications

Technical Expertise

• Strong background in cloud architecture, specifically Google Cloud Platform (GCP)—Vertex AI, Cloud Run, Cloud Storage, IAM, Pub/Sub, BigQuery, VPC, and Cloud Functions.
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• Proficiency with Node.js, TypeScript, and API development for scalable microservices.
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• Deep understanding of LLMs, AI agent frameworks, retrieval-augmented generation (RAG), and vector search.
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• Experience with LangChain, LlamaIndex, CrewAI, and Agentic AI design patterns.
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• Strong understanding of data architecture, including NoSQL/SQL databases (MongoDB, Firestore, PostgreSQL).
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• Hands-on experience with container orchestration (Docker, Kubernetes) and Infrastructure-as-Code (Terraform).
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Preferred Skills

• Prior experience designing multi-tenant SaaS platforms.
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• Exposure to frontend integration (Angular, React, or similar) and UI/UX flow understanding.
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• Knowledge of AI safety, risk frameworks, and prompt governance.
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• Strong analytical and communication skills for working across business and technical stakeholders.
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• Awareness of FinOps and cost optimization in token-based AI ecosystems.
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Qualifications

• Bachelor’s or Master’s degree in Computer Science, AI, or Cloud Architecture.
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• 8–12 years of professional experience, with at least 3 years focused on AI platform architecture or enterprise-grade SaaS system design.
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Certifications in GCP Professional Cloud Architect or Machine Learning Engineer are a plus.

Job Title: Java Full Stack Developer

Location: Bangalore

Experience: 3–9 Years

Employment Type: Full-Time

Role Overview

We are looking for an experienced Java Full Stack Developer with strong backend expertise in Java and frontend experience in modern UI frameworks. The ideal candidate should be capable of designing scalable backend services and developing responsive user interfaces.

Key Responsibilities

• Develop and maintain scalable applications using Java (8/11/17)
• Build RESTful APIs using Spring Boot / Spring MVC
• Design and develop frontend applications using Angular / React / Vue.js
• Work with relational databases like MySQL / PostgreSQL / Oracle
• Implement Microservices architecture
• Integrate third-party APIs and external systems
• Write unit and integration test cases
• Participate in code reviews and Agile ceremonies
• Ensure application performance, security, and scalability
• Work with CI/CD pipelines for deployment

Required Skills

Backend:

• Strong knowledge of Core Java
• Spring Boot, Spring MVC, Spring Security
• REST API development
• Microservices architecture
• Hibernate / JPA
• SQL & Database design

Frontend:

• Angular (8+) or React.js
• HTML5, CSS3, JavaScript, TypeScript
• Bootstrap / Material UI

DevOps & Tools:

• Git
• Maven / Gradle
• Jenkins / Azure DevOps
• Docker (Good to have)
• Kubernetes (Preferred)

Preferred Skills

• Cloud experience (AWS / Azure / GCP)
• Kafka / Messaging systems
• Redis / Caching mechanisms
• Agile/Scrum methodology

Hello Connections..!!

We are hiring for the following role.

Position: Tech Lead – Conga CPQ/CLM & ERP

Experience: 7–9 Years

Location: Remote

Key Requirements:

• 3–5 years of hands-on experience supporting and enhancing Conga CPQ/CLM and ERP systems.
• Expertise in Conga CPQ/CLM; serve as the Subject Matter Expert (SME) for CPQ & ERP solutions.
• Strong in product modeling, pricing configurations, and quote management.
• Perform system testing, validation, and coordinate with business teams for UAT.
• Collaborate with cross-functional teams to gather, analyze, and document business requirements.
• Skilled in creating user stories, defining acceptance criteria, and working in Agile processes.

Role & Responsibilities:

AWS Cloud Management:

• Lead the design, deployment, and management of AWS cloud infrastructure to ensure

scalability, security, and reliability.

• Oversee the implementation of best practices for cloud resource utilization.

Automated Provisioning:

• Drive the development and maintenance of automated provisioning processes for

infrastructure deployment, leveraging tools such as Terraform and Packer.

• Continuously enhance deployment workflows to optimize efficiency.

Financial Operations (FinOps):

• Implement and champion FinOps practices to optimize cloud costs and resource

utilization.

• Conduct regular cost analysis and identify opportunities for cost savings without

compromising performance.

Infrastructure as Code (IaC):

• Collaborate with teams to implement and maintain IaC scripts for infrastructure

configuration and deployment.

• Ensure version control and consistency in infrastructure code across projects.

Team Leadership:

• Lead and mentor a team of DevOps engineers, providing technical guidance and

support.\

• Foster a collaborative and innovative team culture focused on continuous improvement.

Continuous Integration/Continuous Deployment (CI/CD):

• Drive the implementation and maintenance of CI/CD pipelines to automate software

delivery processes.

• Ensure seamless and reliable application deployments across environments.

Monitoring and Optimization:

• Implement monitoring solutions for cloud resources and applications.

• Proactively identify and address performance bottlenecks, ensuring optimal system

performance.

Timings: 2:00 pm to 10:00 pm 

Location: Work from Office, Lucknow

Working Days - 5 Days 

 Required Skills:

- HTML email creation & designing using Zoho Campaign

- Webinar: Run webinars using Zoho webinar and/or a similar platform     

- Content creation: Ability to write blogs, scripts for videos, create infographics.    

- Basic video editing skills  

 Responsibilities:

WEB PAGES:

Design and create webpages using Wix to enhance the company's online presence and user experience.

GRAPHIC DESIGNING:

● Generate engaging and visually appealing creatives for special occasions such as birthdays, holidays, and festivals using Canva.            

● Design marketing materials and creatives for the company using Canva designs to maintain brand consistency and enhance brand awareness. 

HTML EMAILS USING ZOHO CAMPAIGN:

1. Compile and curate 2 newsletters monthly.

2. Create Sales HTML emails monthly.

3. Coordinate with various departments to gather relevant information and updates for inclusion in the newsletter.

4. Manage the distribution and delivery of the monthly newsletter

CTO Job Description

We are seeking a highly-skilled CTO with a storied history in the technological sector. CTO's will be tasked with making executive technology decisions on behalf of the company, including managing a technology budget and making investments to align the company with its vision for its technological needs. You should be a strategic thinker, an effective communicator, and an expert in technological development.

You will work directly under the Founder and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.

CTO Responsibilities:

• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Outline the goals for research and development.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Acting as a mentor to team members.
• Maintaining a consumer-focused outlook and aiding in the delivery of IT projects to market.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Ensuring all technology practices adhere to regulatory standards.

CTO Requirements:

• Masters degree in computer science or related field.
• MBA preferred.
• The applicant must possess entrepreneurial experience.
• Exposure to startup/ internet industry preferred
• 8+ years working in a technological role.
• 5 years of managerial experience.
• Advanced technological skillset and a demonstrated history with technology.
• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to delegate efficiently.
• Extensive industry knowledge with an eye toward the future.

• 7+ years of overall software development experience. 

• Hands-on experience with backend languages like Python, Java and Javascript. 

• 2+ years of distributed cloud systems architecture. 

• Good understanding of SQL and experience in designing database structures. 

• Understanding of frontend development and frameworks at a high level. 

• High availability and fault tolerance systems design experience. 

• Test Driven Design practitioner and good understanding of unit Testing and comprehensive test suite building. 

• Customer focused with good analytical thinking and problem solving. 

• Metrics based progress monitoring and reporting capabilities. 

• Flexibility to interface with cross timezone teams. 

• Should have led cross-functional teams like frontend, backend, UI/UX, devops, QA, etc. 

• Experience in security practices for web applications. 

Note: Hands on experience in Angular is also must.