Experience Curators: Customer Success

at LivingStone Stays

DP
Posted by Chirag Bansal
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Remote, Mumbai
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0 - 2 yrs
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₹5,000 - ₹10,000 / mo
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Internship
Skills
Customer Success
Marketing & Communication
Negotiation
Client Servicing
The duration of this internship is 3 months. We are currently searching for the newest member of our team!! Do you love talking to people? Do you want the comfort of working from home? Are you self motivated, efficient and organised? Do you have a professional phone manner? Are you confident answering email and phone enquiries? Responsibilities- 1. Responsible for building and nurturing relationships with travellers to give them personal touch in service. 2. Providing support to travellers related to curating their experience, building itineraries and reservations. 3. Resolving all the traveller queries on call related to staying, travel and the destination. 4. Understanding the complete traveller booking cycle and working towards increasing visibility on those channels which are used by travellers to book the stays. 5. Writing content about our stays wherever required. 6. Using CRM to record all customer interaction.
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About LivingStone Stays

LivingStone is experience-oriented stay provider. Our aim is to provide the travellers with a place to unwind and rewind at virgin and tranquil locations.
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Founded
2018
Type
Services
Size
0-20 employees
Stage
Bootstrapped
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Referral Request :

If this is not for you, perhaps you have a friend who would be a perfect fit. Please share this job link. Thanks!

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Hyderabad
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0 - 2 yrs
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Education and Experience

  • business degree or related professional qualification
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  • technical sales skills
  • proven experience in customer relationship management
  • knowledge of market research
  • experience in managing and directing a sales team
  • relevant product and industry knowledge
  • solid understanding of digital sales platforms
  • experience with relevant software applications

 

Key Competencies and Skills

  • excellent written and verbal communication skills
  • organization and planning
  • problem analysis and problem-solving
  • information management
  • team-leadership
  • formal presentation skills
  • persuasiveness
  • adaptability
  • innovation
  • judgment
  • decision-making
  • stress tolerance

Job Type: Full-time

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Job posted by
Akansha Puri
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