Cutshort logo
IoTRL Connect Pvt Ltd logo
Customer Success Associate
Customer Success Associate
IoTRL Connect Pvt Ltd's logo

Customer Success Associate

Roopa Sukumaran's profile picture
Posted by Roopa Sukumaran
1 - 2 yrs
₹2L - ₹3L / yr
Remote, Mumbai, Hyderabad
Skills
Customer Success
Customer Retention

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

 

 

Responsibilities:

  • Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

  • Manage incoming calls and emails and handle appropriate follow-up calls and emails.

  • Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

  • Coordinate and train all new customer starts in an efficient and streamlined way.

  • Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

  • Work with the sales and marketing team to drill customer references and develop case studies.

 

 

Requirements /Qualifications: 

  • 1-2 years of experience in communications, marketing, sales, account management, or customer success.

  • Multi-tasking skills, strategic planning, and project management skills.

  • Exceptional communication skills (verbal and written). 

  • Analytical and process-oriented mindset.

  • The ability to solve problems & to think quickly on your feet.

  • An eye for detail.

  • Knowledge of SalesForce and project management tools.

  • Event planning experience is a plus.

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About IoTRL Connect Pvt Ltd

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

SafetyConnect helps Health and Safety Heads of Large Enterprises to have a peaceful night of sleep by ensuring the safety of your Field Force with AI based driver safety App.
Read more

Connect with the team

Profile picture
Roopa Sukumaran
Profile picture
Khushi Sharma

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
3 - 4 yrs
₹7L - ₹8L / yr
Client Servicing
Social Media Marketing (SMM)
Social media management

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.


Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site


Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.


Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Read more
Virtuoso NetSoft Pvt Ltd
sakshi sehgal
Posted by sakshi sehgal
Remote only
7 - 10 yrs
₹20L - ₹25L / yr
Sales

- Formulate and implement a comprehensive national sales strategy to expand CPaaS business. -

Identify and cultivate new enterprise business opportunities, fostering strong relationships with key customers and partners. -

Collaborate cross-functionally with marketing, product development, and customer success teams.

Analyze market trends, customer feedback, and competitive landscape to refine sales approaches.

Oversee sales forecasting, budgeting, and performance reporting.

- Negotiate and close complex, high-value contracts.

Represent the company at industry forums and client engagements


7-10 years of progressive enterprise sales experience, preferably within CPaaS, telecom, or related technology sectors. -

Demonstrated success managing and achieving national-level revenue targets. -

In-depth understanding of CPaaS technologies, communication APIs, and enterprise solutions. -

Strong negotiation, communication, and interpersonal skills.

- Ability to work in fast-paced, target-driven environments.

Read more
The client is a leading D2C brand.
The client is a leading D2C brand.
Agency job
via Merito by Jinita Sumaria
Mumbai
2 - 7 yrs
Best in industry
confluence
JIRA
JIRA Agile
MS-Excel
Revenue growth

The client provides a unique platform that aims to revolutionize the way direct-to-consumer (D2C) brands interact with their consumers in the offline & online spaces and grow their sales & profitability. 


The Product Manager will be responsible for the complete product life cycle, from early-stage research and ideation, through implementation & iteration based on business process definition and its key metrics.


We're dedicated to the agile methodology and are believers in lean product development. We are looking for people who are eager to deliver across the entirety of the product development lifecycle and areas. We are keen that you bring experience that you can impart to the rest of us but also are motivated to improve in many other skills and be humble enough to take the initiative to unlearn & learn.


Key Requirements


- Experience as a Business Analyst or as a product manager, preferably from a product development, product-based, or Tech Platform based company.


- Understanding Business Processes, Output, and Input Metrics is essential.


- Experience working closely with design and development teams in an agile software development environment.


- Communication, networking, and stakeholder management skills.


- Creativity in problem-solving combined with an anything is possible attitude.


- Ability to expertly marry qualitative and quantitative inputs to form deep customer insight.


- Ability to think long-term strategically as well as get engaged in the day-to-day execution details.


- Technical knowledge and ability to learn complex, technical topics quickly and articulate & explain them simply.


- Understand the trade-offs of implementation and help dev teams to make the right call.


- Passion for technology trends, emerging architectures, and fundamentals of creating a scalable and user-friendly system.


What You'll Do


- Drive the technical vision and roadmap for your product area with Backlogs assembled to create a world-class technology platform for retail & e-commerce. ( Phygital)


- Process Definition and detailing of requirements, workflow, user interfaces, business logic, and key business metrics (Input and Output).


- Able to map Epics, User Stories from the Business Requirements and Process Flows.


- Design & solidify the software development processes as the development processes are getting defined at this time.


- Use data to derive insights from usage and feature adoption.


- Hire and grow the team, while working alongside them


Preferred Skillsets:


• Understanding of e-commerce & Retail domain


• Expertise in Microsoft applications – Excel, Word, PPT, etc.


• Experience in Agile development tools like Confluence, JIRA, Redmine, etc.


• Strong written and verbal communication skills


Qualifications:


• B.E/MBA from Tier 1 /2 Institutes


• 4+ years of overall experience Desired, Min – 2 Years.

Read more
Cast Software
at Cast Software
3 recruiters
Sibil Sagar
Posted by Sibil Sagar
Bengaluru (Bangalore)
3 - 6 yrs
₹8L - ₹30L / yr
skill iconReact.js
skill iconJava
skill iconPython
skill iconGo Programming (Golang)
Object Oriented Javascript (OOJS)
Full-stack Developer
CAST is the market leader in Software Intelligence. Its unique technology thoroughly examines the structure of complex software systems, with MRI-like precision. It delivers accurate, actionable, and automated views of software architecture, critical flaws, quality grades, sizing metrics, open source usage, and cloud readiness levels. Hundreds of companies rely on CAST for greater objectivity in crucial business decisions, faster application modernization for Cloud, raising the quality and security of their custom software. CAST operates globally with offices in North America, Europe, India, China.
Title: Software Developer
Location: Bangalore
Job definition
Working at CAST R&D means being an important part of a highly-talented, fast-paced, multicultural and Agile team based in Paris (France) and Bangalore (India). The team builds sophisticated source code analysis platform leveraging parsing, control flow, data flow and others mechanisms to fully understand the inner structure of the complex IT Systems developed and used by the Fortune 500 companies.
You, working as individual contributor, will be integrated in Dashboard Teams working on web portals of CAST AIP. Your teammates will be located in India and in France and you will have the opportunity to travel to France every year. You will collaborate to writing and designing new features and improve existing ones. You will write unit tests and drive code reviews. You will participate into best practices definition and technology watch. Depending on will, skills and experience, you will have the opportunity to take technical lead on topics or projects.
While the domain of CAST is a niche, the position will propose you to work on software that dedicate to company Dashboards and control software, focusing on technical and creative skills.
Profile
  • Experience : 3-6 years
    Experience in developing full-stack applications at scale
  • Should have experience in any of the front-end frameworks like React, Angular, BackboneJS, Ext, etc, and HTML/CSS/Bootstrap.
  • Experience in backend technologies like NodeJS, Python, GOLANG, REST web services and Java(OOPS, Collections, DB Access) or any other technology.
  •  Hands on experience in JavaScript Concepts (OO-JS, Closures, Unit Testing, Module Patterns etc)
  • Good to have skills like REST, Bootstrap, UI Components, CI/CD, NoSQL based DB is added advantage.
  • Experience with advanced CSS programming using LESS or SASS is a plus.
  • Expertise in of server side technologies and SQL/NoSQL is a plus.
  • Experience of JavaScript testing frameworks like Karma, Mocha, Jest etc.
  • It involves design the software system, Select algorithms, theories or technologies that will be used for BUSINESS Applications
  • Contribute to software development design discussions for new features and new product development
  • Strong Problem solving skills and ability to troubleshoot applications & environment issues
  • Adaptability, ability to learn faster, Independent, responsible and diligent.
  • Good team spirit and interpersonal skills, Excellent Written, Verbal, communication skills, Analytical skills & Business Thinking.
The candidate should have a passion for technology and a flexible, creative approach to problem solving. You are autonomous and take responsibility for your work.


Ideally, you know how to write unit tests and maybe even better write them in TDD. You have knowledge in agile methodologies such as Scrum. You know about GIT and the use of continuous integration tools. You have developed single page JS applications end to end.


Candidate should have a bachelor or Master technical degree or equivalent experience. Strong knowledge in software engineering. Proactive Self Starter, creative thinker in designing, developing and supporting applications. Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process.

 

Read more
Dvij Infotech LLP
at Dvij Infotech LLP
1 recruiter
kamakshi ojha
Posted by kamakshi ojha
Surat
1 - 2 yrs
₹2L - ₹3L / yr
Human Resources (HR)
Employee selection, recruitment
Employee Engagement
Organising Event
Human Resource management
Min experience 1 year
Read more
Fundnel Pte Ltd
at Fundnel Pte Ltd
1 recruiter
Falguni  Valodra
Posted by Falguni Valodra
Remote, Mumbai
5 - 9 yrs
₹10L - ₹20L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+2 more

BEFORE APPLYING

We're looking for talented, analytical and passionate people to join our proven team as a Senior Software Engineer based in Mumbai, India.

  • We are disrupting the traditional fundraising process for private businesses and investors.
  • You will work with a diverse team of former investment bankers, strategy consultants and technologists in developing innovative funding and growth strategies for our users.
  • Everything we do is focused on helping businesses and investors find their best match, from institutional investors all the way down to retail. 

JOB PURPOSE

  • Build and own Fundnel's products guided by our vision: to make private capital and investment opportunities more accessible to all.
  • Contribute to the growth of the team by upholding best practices in engineering, security, and design

ROLES AND RESPONSIBILITIES

  • Collaborate with the rest of the team to design, implement and launch new products and features.
  • Work closely with PMs, designers, and other engineers to ideate solutions to user problems.
  • Maintain stability and high integrity through testing processes with a focus on security and data protection.
  • Participate in code reviews and knowledge sharing sessions, focused on growing technical & personal skills for the team.
  • Explore and integrate third-party API and services to enable impactful new capabilities.
  • Conduct regular feedback reviews, assist in tech operations, facilitate standards and quality within the team and reduce technical debt.
  • Ensure code quality and system security through automation, unit testing and structured code reviews.
  • Make improvements to developer productivity through process or code improvements and mentorship.
  • Work on a distributed team.

YOU’LL BE A GREAT FIT FOR US IF YOU

  • A full-stack generalist, with minimum 5 years of working full-time as a software engineer.
  • Significant experience in one of the following languages or frameworks: TypeScript, React, Python.
  • Experience building complex web products, with expertise working on all parts of the stack (frontend, backend, anything in between).
  • Understanding of DevOps to build and maintain CI/CD pipelines.
  • Working knowledge of Docker and Kubernetes.

BONUS ATTRIBUTES

  • A full-stack generalist with experience building web applications.
  • Experienced at writing clean, scalable code with significant experience in one or more scripting languages. You are product oriented, combining thoughtfulness with pragmatism and a will to get stuff done.
  • Excited to move fast, prioritize, and constantly make critical product decisions.
  • Comfortable with and curious about working outside of a traditional narrow engineering role.
  • A self-starter: you have started something on your own before - a startup, an open-source project, something else.
  • You believe effective and successful work is made possible by clear and honest communication, with a shared understanding of the long-term vision and immediate next actions. When you don't fully understand something, you ask lots of questions and use the opportunity to learn and grow.

 

Only successful applicants will be contacted.

Read more
MNC
MNC
Agency job
via Fragma Data Systems by Priyanka U
Bengaluru (Bangalore)
5 - 9 yrs
₹15L - ₹25L / yr
Data Warehouse (DWH)
dwh
warehousing
Datawarehousing
SQL
+1 more
Work Days: Sunday through Thursday
Week off: Friday & Saurday
Day Shift.


Key responsibilities:

  • Creating, designing and developing data models
  • Prepare plans for all ETL (Extract/Transformation/Load) procedures and architectures
  • Validating results and creating business reports
  • Monitoring and tuning data loads and queries
  • Develop and prepare a schedule for a new data warehouse
  • Analyze large databases and recommend appropriate optimization for the same
  • Administer all requirements and design various functional specifications for data
  • Provide support to the Software Development Life cycle
  • Prepare various code designs and ensure efficient implementation of the same
  • Evaluate all codes and ensure the quality of all project deliverables
  • Monitor data warehouse work and provide subject matter expertise
  • Hands-on BI practices, data structures, data modeling, SQL skills


Hard Skills for a Data Warehouse Developer:

  • Hands-on experience with ETL tools e.g., DataStage, Informatica, Pentaho, Talend
  • Sound knowledge of https://www.freelancermap.com/it-projects/sql-1084" target="_blank">SQL
  • Experience with SQL databases such as Oracle, DB2, and SQL
  • Experience using Data Warehouse platforms e.g., SAP, Birst
  • Experience designing, developing, and implementing Data Warehouse solutions
  • Project management and system development methodology
  • Ability to proactively research solutions and best practices

Soft Skills for Data Warehouse Developers:

  • Excellent Analytical skills
  • Excellent verbal and written communications
  • Strong organization skills
  • Ability to work on a team, as well as independently
Read more
Risurge Technologies Pvt. Ltd.
Snehit Sagi
Posted by Snehit Sagi
Hyderabad
1 - 3 yrs
₹3L - ₹6L / yr
User Interface (UI) Design
User Experience (UX) Design
Storyboarding
Sketch
User Research
+1 more
SmartPharma360 is a company working on building a first-of-its kind cloud enabled ERP for the complete pharmaceutical supply chain.
The product is live with various customers and has been in design and development for 3+ years now.

What we’re looking for:
(Responsibilities)
  • Collaborate with engineers to gather user requirements.
    Use various ideation methods like brainstorming to solve the user’s needs to add value to the company.
  • Create a cohesive style guide to ensure consistent design language is followed across the product.
  • Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
  • Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
  • Optimises UI designs and tests for intuitiveness and user-centeredness.  Conduct usability testing to identify gaps in design and see if they can be further improved.

What we offer:
● Small team, lean hierarchy and NO politics.
● Freedom to grow and experiment.
● Ability to influence the product development and quickly
grow within the company
Read more
Redian Software
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹2L - ₹6L / yr
skill iconLaravel
skill iconPHP
Fullstack Developer
skill iconReact.js
skill iconVue.js

Job description
We are looking for a Full Stack Developer with strong PHP experience to join our software development team. We need someone who loves innovating, problem-solving and wants to be at the forefront of transformation.

 

- Produce scalable software solutions.

- Responsible for the full software development life cycle, from conception to deployment.

- Handle both front-end and back-end coding, development frameworks, and third-party libraries.

- Participate in our product development from ideation to deployment and beyond

- Create ground-breaking new features for our users and customers, and for internal use

- Work with our data team to make our product smarter and more intuitive to use

- Maintain and help optimize existing systems



Requirements

 

  • 3+ years of experience developing with modern PHP using Laravel or CakePHP
  • Strong Javascript framework experience on a production environment (React, Angular, Vue,)
  • 2+ years experience with React
  • Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
  • Experience with database management and optimization
  • Experience with other data stores like Elastic Search, MongoDB or similar would be preferred
  • Experience with git and related tools
Note :  Immediate joiners are preffered only
Read more
Accion Labs
at Accion Labs
14 recruiters
Kripa Oza
Posted by Kripa Oza
Mumbai
2 - 5 yrs
₹2L - ₹13L / yr
Test Automation (QA)
Selenium
Protractor
Selenium Web driver
skill iconJenkins
+1 more

Role:  Automation Tester with Protractor

Exp:- 2 – 4 yrs

Location:- Mumbai

 

Job Responsibilities:

Must-have
Hands-on experience with automated testing
Experienced in testing process, methodologies
Web services knowledge and understanding (preferably REST)
Experience in programming (preferably Java and/or JavaScript)
Experience with Web automation tools like Selenium is required
Experience in Continuous integration process with Jenkins preferred
Experience with creating/maintaining test automation frameworks (preferably Protractor, REST-Assured, and for Mobile Espresso, XCTest)
Experienced in developing automation scripts for Functional testing, Regression testing, System Integration testing, Component testing, Negative testing

Proven Test Analyst skills (creating test schedules, organizing test suites, test execution, etc)
Ability to work both independently and effectively in teams


Good to have
Experience with Load and Performance testing using Jmeter preferred
Experience with SOAP UI, Web Services/RESTFUL architecture preferred
Experience in API testing using Newman, Postman

Experience in Cucumber, BDD
Experience in Mobile application Testing preferred
Familiar with Agile Methodology experience preferred
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos