Customer Success Associate

Individual Contributor Role

• Responsible for handling the direct sale (Field Sales) at the prospects site.

• 100% on field B2C sales Area- PAN Mumbai Navi Mumbai- Western, Central and Harbor

• Generation/ souring of prospects appointments for the sales.

• End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.

• Effective delivery of the sales presentations at the prospects at his location.

• Handling the direct meetings, exhibition sales, web leads etc.

• Handling the HFRP (Happy Family Reference Programmes)

• Capable to handle the customer issues/ escalations effectively

• Good in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Backend Engineer in India to join our growing IT Team. This individual will report into our Full Stack Team Lead and have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills in backend and full stack development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $25,000 - $30,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in backend and/or full-stack development with a proven track record of delivering high-quality software.

Back-End Skills:

• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.

Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.

Tools & Practices:

• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.

Additional Skills:

• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques. 
• Experience working on Frontend responsibilities such as: 
• Designing and implementing reusable, maintainable UI components and templates.
• Working closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Managing and updating promotional banners and site-wide templates to ensure timely execution of marketing initiatives.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid casual and sick leave, plus country-specific holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company! 

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Client: Cummins

Payroll: Alpha Net

Shift: 4:30PM To 1:30AM

Role: Remote

Skills Required: Expert in Oracle Cloud Manufacturing, Understanding of MES, Line Automation or Production scheduling preferred

Secondary: Inventory & Quality

We are looking for a Principal Software Engineer who has experience building cloud native applications in an Agile environment

Key Aspects of Role :

• Leverage deep knowledge of the full technology stack to help achieve business objectives and customer outcomes
• Collaborate with Product Management to validate the technical feasibility of and establish non-functional requirements
• Collaborate with Architecture to evolve architecture to solve technical challenges, support future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt
• Technical advisor to internal or external stakeholders on complex technical components
• Technical leader working with the team to help remove blockers and act as a tie breaker
• Adjust the team processes, listening to feedback and guiding the team through change and driving continuous improvement
• Guide, teach, and mentor team, providing feedback and moderating discussions
• Represent the interests of the team in cross functional meetings
• Maintain and proactively share knowledge of current technology and industry trends
• Work closely with peers to ensure the team is aligning with cloud native, lean/Agile/DevOps & 12 Factor Application best practices ensuring rapid value delivery and with quality
• Collaborate with other Principal Engineer’s to drive engineering best practices around testing, CI/CD, GitOps, TDD, architectural alignment, and relentless automation
• Excellent understanding and familiarity with Cloud Native and 12 Factor Principles, Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming (XP), Observability / Monitoring

Required Skills:

• B.Tech/MS/PhD in Computer Science or related field, and 3 - 10 years relevant industry experience
• Coding experience in Java
• Extensive hands-on experience working with AWS cloud products and services
• Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis and Couchbase
• Experience working with NodeJS, React/Redux, Docker Swarm, Kubernetes
• Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate and knowledge of advanced SQL
• Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS, Data Streaming
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs and data integration architectures
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Advanced Architecture and system design skills and principles
• Excellent organizational skills and can drive a cross-team strategic project or initiative
• Solid coaching, mentorship and technical leadership to help others grow
• Able to drive consensus/commitment within and across teams and departments
• Advanced critical thinking and problem solving on complex issues and customer concerns.
• Strategic thinker beyond immediate needs, considering the longer-term
• Excellent communication skills, with ability to communicate highly complex technical concepts
• Demonstrate high level of empathy with internal colleagues, stakeholders and customers

Apply Now!!!

Requirements

• Overall 2-8 years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot or other equivalent frameworks 

• Strong experience in HTML5 and CSS3 and should have basic experience in JS technologies

• Good knowledge of database concepts, having SQL writing experience, and familiarity with at least one of the relational databases

• Worked in a CI/CD environment with Jenkins

• Experience working in an agile team with software engineering practices like automated testing, test-driven development, continuous integration, etc is a big plus. 

• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

• Strong oral and written communication.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours
• Should know CI/CD process

We are looking to hire multiple Technical Product Manager at different levels for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us! This position reports to: Director of Product and Program.

What you will be doing:

Building product strategy with a strong technology mindset.

Work closely with business team in their pitch and proposals through user research and evaluating emerging technologies to foster innovation in shaping product ideas.

Lead Product Definition phase by driving user research, story mapping, technical feasibility study to generate solutions for client's problems/user needs.

Define, develop and execute product roadmap through till delivery by ruthlessly prioritizing the backlog.

Leverage analytics and user research to envision and propose product improvements.

Define, analyze, and communicate product metrics to guide new features and enhancements.

Serve as the Scrum Product Owner for development teams, including all responsibilities like roadmap definition, feature prioritization, story writing with detailed acceptance criteria.

What You Will NOT Be Doing:

Project and people management.

Owning and driving engineering decisions.

Requirements.

A highly talented and driven technical product owner with 8+ years of overall experience and 5 years actively as technical product manager/owner.

Solid technical background with understanding and/or hands-on experience in mobile development and web technologies (CMS, Angular React).

Has excellent analytical and communication skills with proven ability to influence and negotiate with clients and internal stakeholders.

Experience defining product strategy from scratch with implementation success in previous roles is a must.

Proven experience one or more of mobile/healthcare/fintech domains or startup space.

Technical background in building mobile/cloud/ML/AI/SaaS products and bring own point of view in proposing the solutions to client requirements.

Act as product evangelist with deep curiosity on technology trends and being able to go deep into technology and relate technical enhancements to build product vision.

Experience with cloud ecosystem or related technologies.

Groom and prioritize the work in the backlog according to business value.

Nice to Have

Extensive experience working in an Agile Scrum methodology.

Multi-tasker with ability to support at least 2 products in parallel.

Experience with Rally/Jira/Azure Devops or similar Agile Project Management tools.

Proficiency with at-least in one language Python, Swift, Kotlin etc.

Ability to use story splitting techniques to break larger stories and deliver in small increments.

Experience using workshop techniques to foster story mapping and ideation sessions.

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Tech Stack :

    SWIFT, CORE DATA, CORE ANIMATION, CFNETWORK, UIKIT, MVVM, MVC FRAMEWORK.

Responsibilities:

• Design, Develop and Deploy advanced applications for the IOS platform.
•  
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Bug fixing and improving application performance

Requirements:

• 2+ years of experience in iOS & hands-on exp in Swift.
• This position requires creative ability, detail-orientation, quick problem-solving skills, excellent interpersonal and communication skills.
• Proven software development experience and IOS skills development.
• Proven working experience in IOS app development and Have published at least one original IOS app.
• Experience with Agile development methodology (preferably Scrum), continuous integration and tools (GIT, JIRA etc.)
• Strong Experience with Swift, Cocoa Touch, iOS, and iPhone/iPad applications.
• Proficiency in iOS application development using swift.
• Experience with iOS frameworks such as Core Data, Core Animation, CFNetwork, UIKit etc.
• In-depth Understanding of Apples recommended design principles, interface guidelines.
• Must know about MVVM, also have experience in MVC Architecture.
• Good knowledge of Data Structures.Hands-on experience of development of iOS native app.
• Experience working with remote data via REST and JSON.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Familiarity with cloud message APIs and push notification.
• Must have experience with performance and memory tuning of complex Apps.
• Must have designed custom UIs apart from what Apple provides.
• UI development with Interface Builder and Code.
• Understanding of startup culture.
• Good team player, Quick learner.