Customer Success Associate

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Role

We are seeking an experienced Senior Fullstack Engineer to join our team, working closely with the global content platform and new initiatives team. Your primary focus will be on developing new products, creating prototypes, and exploring novel use cases with emerging technologies. In this role, you'll collaborate closely with product managers and the platform team to drive innovation, rapidly develop new applications, and push the boundaries of what's possible with cutting-edge tech. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board.

Responsibilities

• Take a lead role in the full software development lifecycle for assigned applications, encompassing design, hands-on engineering, prototype development, and code reviews.
• Mentor and guide engineering peers while driving transformation within various technology domains.
• Serve as an engineering leader on an agile team, focusing on building scalable software solutions through consistent development practices, including tools, common components, and documentation.
• Lead and manage code reviews, ensuring high-quality codebase.
• Promote engineering excellence, particularly in the realm of automated unit testing.
• Collaborate closely with product owners to define product and engineering roadmaps.
• Tackle software debugging and identify code defects for remediation.
• Oversee the deployment, support, and monitoring of software in both development and production environments.
• Contribute to the automation of deployment processes in various environments.
• Work towards ensuring that all applications can scale and explore self-healing solutions.

Requirements

• 5+ years of experience with web application frameworks such as Symfony, Laravel, React, or similar. GraphQL experience is a plus.
• Experience with data-driven architecture and systems design, RESTful APIs, and microservices architecture.
• Proficiency utilizing SQL, NoSQL, in-memory, and distributed SQL (e.g., PostgreSQL, Redis, MongoDB, AuroraDB)
• Experience integrating with 3rd party APIs, external frameworks, and libraries
• Expert-level understanding and implementation of cloud-native architectures (AWS serverless or containers preferred) at scale in production
• Demonstrated understanding and implementation of software design principles such as SOLID and DRY with Software as a Service (SaaS), multi-tenancy application development
• Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally)
• Experience working in a Continuous Integration / Continuous Delivery (CICD) model, including GitHub and CI pipeline automation tools
• Ability to triage and resolve incidents and lead incident investigations.
• Must be able to ensure Agile/Scrum concepts and principles are adhered to and be a voice of reason.

Why Join JoVE?

• When working with JoVE, you can expect salary and benefit package competitively placed within the local market
• You will make a direct impact in accelerating science research and in improving student learning in science education
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration
• Our strong promotion from within culture draws a clear path to advance your career with us

We are hiring for the role of Automation engineer- Kotlin/Expresso.

Experience: 1 to 5 years

Notice Period : 1- 5 Years.

​Job Location: Bangalore

Job Description:

•Proficiency in programming/scripting with Kotlin/Espresso

•Strong experience in developing Automation scripts, Automation framework

•Experience in automation of Mobile applications and Rest APIs using Kotlin/Espresso framework

•Strong knowledge of automation tools/frameworks such as Espresso, Appium

•Hands-on expertise in using Kotlin programming

•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.

•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD

Role : Sr Data Scientist / Tech Lead – Data Science

Number of positions : 8

Responsibilities

• Lead a team of data scientists, machine learning engineers and big data specialists
• Be the main point of contact for the customers
• Lead data mining and collection procedures
• Ensure data quality and integrity
• Interpret and analyze data problems
• Conceive, plan and prioritize data projects
• Build analytic systems and predictive models
• Test performance of data-driven products
• Visualize data and create reports
• Experiment with new models and techniques
• Align data projects with organizational goals

Requirements (please read carefully)

• Very strong in statistics fundamentals. Not all data is Big Data. The candidate should be able to derive statistical insights from very few data points if required, using traditional statistical methods.
• Msc-Statistics/ Phd.Statistics
• Education – no bar, but preferably from a Statistics academic background (eg MSc-Stats, MSc-Econometrics etc), given the first point
• Strong expertise in Python (any other statistical languages/tools like R, SAS, SPSS etc are just optional, but Python is absolutely essential). If the person is very strong in Python, but has almost nil knowledge in the other statistical tools, he/she will still be considered a good candidate for this role.
• Proven experience as a Data Scientist or similar role, for about 7-8 years
• Solid understanding of machine learning and AI concepts, especially wrt choice of apt candidate algorithms for a use case, and model evaluation.
• Good expertise in writing SQL queries (should not be dependent upon anyone else for pulling in data, joining them, data wrangling etc)
• Knowledge of data management and visualization techniques --- more from a Data Science perspective.
• Should be able to grasp business problems, ask the right questions to better understand the problem breadthwise /depthwise, design apt solutions, and explain that to the business stakeholders.
• Again, the last point above is extremely important --- should be able to identify solutions that can be explained to stakeholders, and furthermore, be able to present them in simple, direct language.

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About You

We are looking for passionate, enthusiastic, and proactive people that want to build their future with us, growing as we grow.

Dot Net candidate with a minimum of 4 years' experience, you are excited by the rare opportunity to work with the latest Microsoft technologies, rebuilding existing proprietary systems from the ground up.

You are a great communicator who makes a positive contribution working within a team to deliver excellent outcomes for Stake Holders.

If this, is you, come and join one of INDIAs fastest growing companies and enjoy both a flexible working environment and a great team culture.

Role/Core Competencies

• Familiarity with architecture styles And Expertise in Design Principles, Design Patterns, OOPS
• Solid knowledge of C#/.NET Framework knowledge,
• Hands on experience in .NET MVC, LINQ, AJAX, XML, Entity Framework Code First Approach
• Strong Experience in designing and developing the services using Web API.
• Experience in CSS, jQuery, Java Script, HTML5, Bootstrap
• Demonstrated ability to incorporate new technologies and techniques.
• Experience in working with Source Control System like TFS.
• Strong and effective inter-personal and communication skills (verbal and written).
• Knowledge of agile/scrum development processes.
• Working experience in Sql Server.

Responsibility includes:

• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• Execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.
• Transforms high-level statements of product feature into software design and implement it.
• Able to perform well in a team and as an individual and must have knowledge of SDLC process with documentation.
• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• GUI and User Experience design and implementation in Web based applications with exposure to RESTful Service.
• On the need basis, estimates work efforts to support overall product planning & tracking activity.
• You will execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.

Nice to have

• Understanding of Agile
• If you are good in preparing test cases & executing test plans

We are looking to hire an SEO Content Specialist who understands search engine optimization and can write both long- and short-form content that's informative, compelling, and relevant to our portfolio companies, and drives maximum traffic to our websites, thereby improving their rankings in search engines.

You must be below 28, graduate from a Tier-1 Engineering College with 2+ years of SEO/SEM content writing experience.

You will ensure that company websites host high-quality, subject-rich, SEO-rich content, and drive complete end-to-end organic content marketing strategy to increase rankings, online visibility, and organic traffic.

Detailed Job Description

• Day-to-day execution of organic SEO campaigns including keyword research, content gap recommendations, strategic optimization of existing content, competitor analysis, and site improvements.
• Regular off-page link-building activities like backlink building from authoritative websites, article submissions, social bookmarking, classified ads, etc.
• Write compelling and high-quality website content - including long blog posts and short page descriptions.
• Work closely with content writers to post optimized blogs and articles online.
• Track progress through analytics tools such as Google Analytics, Google Webmaster Tools, etc.
• Optimize existing content by performing keyword research, editing content for readability and flow, submitting site maps to Google Webmaster Tools, etc.

You are a perfect fit if you have:

• Strong understanding of all SEO standard methodologies, such as user content optimization, meta-data optimization, SEO-friendly site architecture, technical SEO, off-page SEO, and SEO tools like Ahrefs, SEMrush, etc.
• A sense of humour to make content interesting and engaging. It would be an added advantage, though not mandatory.
• Consistent track record in leading SEO content projects (from inception to completion) that drives business growth.
• Exceptional communication skills, both written & verbal.
• Self-motivated and independent, well-organized, able to do hands-on work and analysis with minimum supervision..

We hire candidates for their strengths and superpowers, with a belief that the best team draws its mojo from these unique, yet complementary, individuals. 

• The selected candidate will act as primary interface to the customer for technical support on our   products and services to achieve our goal of converting design wins to
• Provides First level tech support at system level to RnD teams across all
• Actively and consistently seeks new customers within associated focus markets.
• Visits customers and potential customers to develop relationships, follow up on leads, set grower trials, close sales opportunities, and provide technical information.
• Meets established sales budget and targets (revenue, profit, expense) goals.
• Delivers sales presentations and closes sales in a professional manner.
• Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.
• Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
• Promptly resolves technical queries for
• Develop deep customer relationships and drive exemplary customer
• Coordinate with multi geographical teams for technical support to customer’s design
• Travel across clients (within India) to support
• Build credibility at all levels at client’s R&D
• Diligently communicates with industry leaders and enhances Tinymesh’s image.
• Takes a leadership role in the establishment of field-based grower specific product trials.

• Designing graphic content, illustrations, and infographics.
• Managing graphic designs from conception to delivery.
• Reviewing junior designer drafts to ensure quality.
• Generating fresh concepts.
• Ensuring brand consistency throughout various marketing projects.
• Liaising between the marketing and design teams to ensure deadlines are met.
• Keeping up-to-date with industry developments.

• Bachelor’s degree. 
• A graphic design qualification or similar.
• 2-3 years of experience in Graphic Designing. 
• Portfolio with design projects.
• Proven work experience as a graphic designer.
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator).
• A keen eye for visual details.
• Aesthetic skills.
• Ability to meet deadlines and collaborate with team members.

Salary: 5-6 LPA

Position: Graphic Designer (Full Time)

Location: New Delhi

Company Profile:

Mindler’s disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products which include:

• Mindler’s Career Platform for Students: The platform aids career discovery, mapping & planning for students through state of the art career guidance tools including career assessments, college planners, entrance exam trackers, virtual internships, profile building, resume building, personalized mentoring, alumni tracking & scholarship discovery

• Mindler’s SAAS Platform for Institutions/ Career Coaches: The platform automates the process of career guidance for career experts & help educators add effectiveness while creating a comprehensive career guidance ecosystem in their institution

• Mindler’s International Certified Career Coach (ICCC) Program: The ICCC program is a multi-level global credentialing programs for educators; jointly delivered along with world’s leading career coach credentialing bodies - NCDA (USA) and CDA (USA)

Job Profile:

A Graphic Designer is a critical part of our mission to promote our brand as fresh, innovative and trustworthy. This vital position requires a creative and innovative thinker to create and support our visual brand identity across various channels. As a Graphic Designer at Mindler, you will be working closely with the marketing team to conceptualise and design new graphics, marketing collaterals, blog visuals, infographics and social media posts.

You Should Have: 

• 2-6 years of relevant experience
• Excellent command over design software, especially Adobe Illustrator and Adobe Photoshop
• Exceptional creativity and design skills
• Strong attention to detail
• A desire to innovate, ideate and come up with out-of-the-box ideas
• Experience with UI/UX is a plus

Job role:

We are looking for a tech-savvy Business Analyst, Pre-Sales Representative with an ability to do hands-on Sales. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You will be speaking to Who's Who of the fintech world.

It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing customer contact until signing a deal. You will also ensure proper after-sales service.

Job Location: Indore | Full Time | Experience: 0 to 6 years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3L | Freshers allowed

About the company:

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.  KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com

Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities:

• This is not another Sales job, it involves Concept Selling too.
• Find customers for Products & Services provided by the company
• Contact potential clients via phone, emails, and LinkedIn
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Directly report to the CEO
• Stay up-to-date with new products/services and new pricing/payment plans
• Keep an eye on the competition.

Requirements:

• Proven work experience as a Business Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)
• Track record of achieving sales quotas
• Experience with CRM software, Online tools for effective sales
• Understanding of sales performance metrics
• Excellent communication and negotiation skills, Good Email writing skills
• Ability to deliver engaging presentations
• Degree in Marketing, Business Administration or relevant field.