Cutshort logo
IoTRL Connect Pvt Ltd logo
Customer Success Associate
Customer Success Associate
IoTRL Connect Pvt Ltd's logo

Customer Success Associate

Roopa Sukumaran's profile picture
Posted by Roopa Sukumaran
1 - 2 yrs
₹2L - ₹3L / yr
Remote, Mumbai, Hyderabad
Skills
Customer Success
Customer Retention

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

 

 

Responsibilities:

  • Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

  • Manage incoming calls and emails and handle appropriate follow-up calls and emails.

  • Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

  • Coordinate and train all new customer starts in an efficient and streamlined way.

  • Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

  • Work with the sales and marketing team to drill customer references and develop case studies.

 

 

Requirements /Qualifications: 

  • 1-2 years of experience in communications, marketing, sales, account management, or customer success.

  • Multi-tasking skills, strategic planning, and project management skills.

  • Exceptional communication skills (verbal and written). 

  • Analytical and process-oriented mindset.

  • The ability to solve problems & to think quickly on your feet.

  • An eye for detail.

  • Knowledge of SalesForce and project management tools.

  • Event planning experience is a plus.

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About IoTRL Connect Pvt Ltd

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

SafetyConnect helps Health and Safety Heads of Large Enterprises to have a peaceful night of sleep by ensuring the safety of your Field Force with AI based driver safety App.
Read more

Connect with the team

Profile picture
Roopa Sukumaran
Profile picture
Khushi Sharma

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Navi Mumbai
3 - 8 yrs
₹5L - ₹10L / yr
Project Planning & Coordination
Client & Stakeholder Communication
Vendor & Supplier Management
Logistics & Delivery
Quality Control & Compliance
+17 more

Key Responsibilities:

Project Planning & Coordination:

• Develop detailed project plans for product procurement and delivery of material to jobsite.

• Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

• Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.


Client & Stakeholder Communication:

• Serve as the main point of contact for hospitality clients throughout the project lifecycle.

• Provide regular updates to stakeholders on progress, risks, and milestones. Vendor & Supplier Management:

• Collaborate with approved vendors to ensure timely production and quality compliance.

• Evaluate supplier performance and support procurement team in sourcing decisions.


Logistics & Delivery:

• Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

• Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.


Quality Control & Compliance:

• Ensure products meet required quality and brand standards.

• Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply. Budget Management:

• Track project costs and variances against budget forecasts.

• Support cost-saving initiatives and report financials as required.


Issuing Sales Orders and Purchase Orders:

• Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

• Raising payment timely payment request. Excel Skills:

• Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

• Prepare and share expediting reports and project related reports and share with the stake holders.


Bid Revisions:

• Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints

• Prepare Change Orders and creating budget for same. Project Documentation & Close Out Report

• Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

• Prepare project close out reports.


Qualifications:

• Bachelor's degree in architecture, civil engineering, construction management, or a related field.

• 3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

• PMP certification or equivalent is a plus.

• Knowledge of FF&E, OS&E, or hospitality procurement preferred.


Skills & Competencies:

• Strong organizational and time management skills.

• Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

• Excellent communication and negotiation skills.

• Analytical and problem-solving abilities.

• Ability to manage multiple projects under tight deadlines.

Requirements:

1. Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

2. Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

3. Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

4. Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

5. Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

6. Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

Read more
Hashone Careers Private Limited
Bengaluru (Bangalore)
5 - 10 yrs
₹2L - ₹12L / yr
SQL
Tableau
Cognos
Data Visualization
OLAP
+2 more

Reports Developer

 

Description - Data Insights Analyst specializing in dashboard development, data validation, and ETL testing using Tableau, Cognos, and SQL.

Work Experience: 5-9 years 


 Key Responsibilities

Insights Solution Development:

•    Develop, maintain, and enhance dashboards and static reports using Tableau and IBM Cognos.

•    Collaborate with Senior Data Insights specialists to design solutions that meet customer needs.

•    Utilize data from modeled Business Data sources, Structured DB2 Datamarts, and DB2 Operational Data stores to fulfill business requirements.

•    Conduct internal analytics testing on all data products to ensure accuracy and reliability.

•    Use SQL to pull and prepare data for use in Dashboards and Reports

Data Management Tasks:

•    Test new ETL developments, break-fixes, and enhancements using SQL-based tools to ensure the accuracy, volume, and quality of ETL changes.

•    Participate in data projects, delivering larger-scale data solutions as part of a project team.

•    Report defects using Jira and work closely with IT team professionals to ensure the timely retesting of data defects

•    Utilize Spec. Documentation and Data lineage tools to understand flow of data into Analytics Data sources

•    Develop repeatable testing processes using SQL based tools


Technical Experience

•    SQL

•    Tableau

•    Data Visualization

•    Report Design

•    Cognos Analytics

•    Cognos Transformer

•    OLAP Modeling (Cognos)


 Additional Skills

An Ideal Candidate would have the following additional Skills

•    Python

•    SAS Programming

•    MS Access

•    MS Excel


Work Hours: We would like to have the majority of the work hours align to U.S. Eastern time zone with people working until 2 p.m. or 3 p.m. est. so that work hours align to times the Senior Analysts are available and Data Bases are available.  

Read more
Recruiterflow
Yakshii Kapoor
Posted by Yakshii Kapoor
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹7L / yr
SaaS
Content Writing
Thought leadership

Recruiterflow is an AI-first RecOps platform built for ambitious recruiting agencies. We offer an integrated ATS & CRM with powerful automation features to streamline recruiting operations. Our mission is to transform how recruiting agencies function by turning hiring into a structured sales process—helping them close roles faster, engage top talent better, and scale with confidence. We’re already among the top 5 players in the industry, and our next milestone is to break into the top 3 within the next three years.

 

Key responsibilities:

  • Research, ideate and develop long-form and short-form content such as articles, blogs, white papers, case studies, press communication, thought-leadership insights, marketing campaigns and collateral.
  • Develop a content calendar and manage content generation targets in line with the organisation wide content strategy.
  • Deliver content for various stages of the Buyer’s Journey – TOFU, MOFU and BOFU
  • Help the marketing team to devise and execute the marketing activities by providing content for social media, nurture campaigns, videos, etc.
  • Build and own Reddit as a distribution channel for brand content
  • Ensure all content is in line with SEO standards and practices.
  • Quality check the content to ensure it is free of grammatical or factual errors and follows all brand editorial guidelines for consistency.
  • Ensure targeted delivery of content and meet predefined organic KRAs.

Ideal Candidate:

  • 4+ years of overall writing experience, including at least 2 years specifically in B2B content writing or as a SaaS content writer.
  • Strong verbal and written communication skills.
  • Excellent copywriting skills.
  • Exceptional ideation, research, and writing abilities.
  • Ability to work under tight deadlines.
  • Hustler attitude to work


Read more
Syphnosys Technology Pvt Ltd
Mira Sidhdhapara
Posted by Mira Sidhdhapara
Surat
1 - 3 yrs
₹1L - ₹2L / yr
Graphic Designing
Motion graphic design
Motion graphics
Adobe Photoshop
Adobe After Effects
+3 more
  • Motion Graphic Artist with experience to develop our company's overall layout and production design.
  • Motion Graphic Artist: Photoshop / After Effects / Illustrator. Take the design brief to record requirements and needs.
  • Think creatively and develop innovative design concepts and graphics.
Read more
One Impression
at One Impression
1 video
4 recruiters
Sargam Bhaskar
Posted by Sargam Bhaskar
Gurugram
4 - 8 yrs
Best in industry
skill iconPython
skill iconDjango
skill iconFlask
skill iconNodeJS (Node.js)

Job Overview:


We are looking for a seasoned Senior Backend Engineer (SDE III) with over 5 years of experience to lead, mentor, and grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence.As a Backend Lead, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.


Key Responsibilities:


  • Leadership and Team Development: Lead and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement. Manage the hiring, training, and career development of engineering staff.
  • Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
  • Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
  • Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
  • Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
  • Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
  • Stakeholder Communication: Act as the technical point of contact for stakeholders, providing regular updates on project progress, resource allocation, and performance metrics. Communicate complex technical concepts to non-technical stakeholders.


Required Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in software engineering
  • Proven track record of successfully delivering large-scale, high-impact software projects.
  • Strong understanding of software architecture, design patterns, and scalable system design.
  • Expertise in multiple programming languages and modern development frameworks For this role we require expertise in Python/Django and API Development
  • Experience with cloud infrastructure (AWS), microservices, and distributed systems.
  • Good experience with MySQL and ElasticSearch. Slight experience with other NoSQL and SQL databases.
  • Experience in DevOps, CI/CD pipelines, and infrastructure automation.
  •  Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
  • Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
  • Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Read more
Bansal Classes Chinchwad
Bansal Classes Chinchwad
Posted by Bansal Classes Chinchwad
Pune
1 - 3 yrs
₹6L - ₹10L / yr
Team Management

About Us:

Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Branch Manager to join our team and contribute to our mission of nurturing future leaders.


Job Description:

· The Manager is responsible for the sales for the month target, customer service, security and safety in accordance with the branch objectives.

· Develops new business, provides a superior level of customer service.

· The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable business achieve

· 85% Sales and 15% Operations

· Achieve the sales target in day & monthly basis

· Team handling

· Recording and Reporting to your higher official Head

Requirements:

  • Minimum of 3 years of experience in Branch Manager, preferably in the education sector.
  • Excellent verbal and written communication skills.
  • Empathy and the ability to connect with students and parents.
  • Understanding of the IIT, JEE, and NEET coaching industry is a plus.
  • Strong organizational skills and attention to detail.
  • A passion for education and a commitment to the success of our students.
  • The ability to handle branch responsibilities effectively.


Read more
Clockwork
at Clockwork
4 recruiters
Neha Gehani
Posted by Neha Gehani
Remote, Mumbai
1 - 3 yrs
₹6L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
TypeScript

As a Software Engineer, you will build and scale Clockwork, creating an engaging experience for our users. As one of the first few engineers, you will work on 0 to 1 type projects, partnering closely with our product, design and business teams to build the future of Clockwork.

Responsibilities

  • Write, test and deploy code to enhance our product
  • Design software systems for new features
  • Diagnose bugs and system bottlenecks as our product scales
  • Work closely with product and design to define our roadmap

Qualifications

  • 1+ years of professional experience as a software engineer
  • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
  • Solid engineering, coding and problem solving skills
  • Strong product/business sense
  • Excited about working in a fast-paced, dynamic startup environment

Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

Read more
Fintech company
Fintech company
Agency job
via Kalibre global konnects by Sophiya Sama
Remote only
2 - 6 yrs
₹1L - ₹9L / yr
skill icon.NET
ASP.NET
skill iconC#
skill iconJavascript
MVC Framework
+3 more
  • Job Title:- Fullstack Developer
  • Experience:- 2-5 years of experience
  • Job Location:- WFH
  • Number of Vacancy:- 01, 5days working.
  • Notice Period:- Can join less than a month
  • Resources must have sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular

 

Job Description:-

 

  • Minimum 2-5 years of experience.
  • Should have good understanding in Object Oriented Programming (OOP) concepts.
  • Sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular is desired.
  • Exposure to complex enterprise application component development and maintenance.
  • Good understanding of design patterns & principles.
  • Ability to discuss normally encountered technical issues through verbally and oral to client/management team.
  • Ability to work as an individual contributor /as a collaborative team member.
  • Willingness to learn new technologies.
  • Knowledge of Microsoft Azure, Oracle is an added advantage.
  • Nice to have Docker and Azure container knowledge/experience.
  • Basic knowledge of micro services.
  • Nice to have Azure DevOps knowledge.
  • Experience in CI/CD
Read more
rplanx Technology Private Limited
Mamta Gupta
Posted by Mamta Gupta
Kolkata
3 - 5 yrs
₹4L - ₹7L / yr
DevOps
skill iconAmazon Web Services (AWS)
Google Cloud Storage
What kind of things will you work on? Write backend code when needed Build, configure and maintain high-performance, fault-tolerant, scalable distributed services Engineer ways to support high traffic and peak loads cost-effectively Monitor, diagnose and resolve production issues Build tools to help developers move faster Obsess over uptime and latency What are we asking from you? Understanding of web operations, cloud operations, networking, software development, release management, and continuous deployment Ability to use a wide variety of open source technologies and tools Ability to code and script Ability to manage data pipelines and storage Comfortable with with frequent, incremental code testing and deployment Comfortable with collaboration, open communication and reaching across functional borders Strong grasp of automation tools Strong sense of ownership, urgency and drive Strong working experience of CI/CD AWS certification is a huge plus
Read more
PRAXINFO
at PRAXINFO
1 recruiter
Umang Kathiyara
Posted by Umang Kathiyara
Ahmedabad
0 - 1 yrs
₹1L - ₹1L / yr
skill iconAndroid Development
skill iconKotlin
SDK
RESTful APIs
skill iconJava

Requirement::

• Design and build advanced applications for the Android platform.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Work with outside data sources and APIs.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Proven software development experience and Android skills development

• Proven working experience in Android app development

• Have published at least one original Android app

• knowledge with Android SDK

• knowledge working with remote data via REST and JSON

• knowledge with third-party libraries and APIs

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Solid understanding of the full mobile development life cycle.

 

Website - https://praxinfo.com/">https://praxinfo.com/

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos