Cutshort logo
IoTRL Connect Pvt Ltd logo
Customer Success Associate
Customer Success Associate
IoTRL Connect Pvt Ltd's logo

Customer Success Associate

Roopa Sukumaran's profile picture
Posted by Roopa Sukumaran
1 - 2 yrs
₹2L - ₹3L / yr
Remote, Mumbai, Hyderabad
Skills
Customer Success
Customer Retention

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

 

 

Responsibilities:

  • Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

  • Manage incoming calls and emails and handle appropriate follow-up calls and emails.

  • Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

  • Coordinate and train all new customer starts in an efficient and streamlined way.

  • Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

  • Work with the sales and marketing team to drill customer references and develop case studies.

 

 

Requirements /Qualifications: 

  • 1-2 years of experience in communications, marketing, sales, account management, or customer success.

  • Multi-tasking skills, strategic planning, and project management skills.

  • Exceptional communication skills (verbal and written). 

  • Analytical and process-oriented mindset.

  • The ability to solve problems & to think quickly on your feet.

  • An eye for detail.

  • Knowledge of SalesForce and project management tools.

  • Event planning experience is a plus.

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About IoTRL Connect Pvt Ltd

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

SafetyConnect helps Health and Safety Heads of Large Enterprises to have a peaceful night of sleep by ensuring the safety of your Field Force with AI based driver safety App.
Read more

Connect with the team

Profile picture
Roopa Sukumaran
Profile picture
Khushi Sharma

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

AryuPay Technologies
Bhavana Chaudhari
Posted by Bhavana Chaudhari
Bengaluru (Bangalore), Bhopal
2 - 3 yrs
₹3L - ₹5L / yr
Search Engine Optimization (SEO)
SQL
On-page Optimization
off page seo
skill iconGoogle Analytics
+3 more

Job Description – SEO Specialist

Company: Capace Software Pvt. Ltd.

Location: Bhopal / Bangalore (On-site)

Experience: 2+ Years

Budget: Up to ₹4 LPA

Position: Full-Time


About the Role

Capace Software Pvt. Ltd. is looking for a skilled SEO Specialist with strong expertise in On-Page SEO, Off-Page SEO, and Technical SEO. The ideal candidate will be responsible for improving our search engine ranking, driving organic traffic, and ensuring technical search requirements are met across websites.


Key Responsibilities

🔹 On-Page SEO

  • Optimize meta titles, descriptions, header tags, and URLs
  • Conduct in-depth keyword research and implement strategic keyword placement
  • Optimize website content for relevancy and readability
  • Implement internal linking strategies
  • Optimize images, schema, and site structure for SEO
  • Ensure webpages follow SEO best practices

🔹 Off-Page SEO

  • Create and execute backlink strategies
  • Manage directory submissions, social bookmarking, classified listings
  • Conduct competitor backlink analysis
  • Build high-quality guest post links and outreach
  • Improve brand visibility through digital promotions


🔹 Technical SEO

  • Conduct website audits (crawl errors, index issues, technical fixes)
  • Optimize website speed and performance
  • Implement schema markup and structured data
  • Manage XML sitemaps and robots.txt
  • Resolve indexing, crawling, and canonical issues
  • Work with developers to implement technical updates


Requirements

  • Minimum 2+ years of experience in SEO
  • Strong knowledge of On-Page, Off-Page & Technical SEO
  • Experience with tools like:
  • Google Analytics
  • Google Search Console
  • Ahrefs / SEMrush / Ubersuggest
  • Screaming Frog (good to have)
  • Understanding of HTML, CSS basics (preferred)
  • Strong analytical and reporting skills
  • Good communication and documentation skills


What We Offer

  • Competitive salary up to ₹4 LPA
  • Opportunity to work on multiple SaaS products and websites
  • Supportive team & learning-focused environment
  • Career growth in digital marketing & SEO domain
Read more
Unitalks Technologies
at Unitalks Technologies
2 recruiters
Alok Ranjan Singh
Posted by Alok Ranjan Singh
Bengaluru (Bangalore)
3 - 6 yrs
₹14L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
SQL
+4 more

Job Location

Bengaluru, India


Job Type

Contractual Position with Potential for Full-Time Employment Based on Performance Review


Experience Required

4 years of experience in Java & Technologies


Company Description

Welcome to Unitalks Technologies! We are a managed services provider that helps our clients hire top-quality talent. We are hiring for one of our clients in Bengaluru, more details will be provided about the company and culture later in the process.


Role Description

This is a contract role for a Senior Java Software Engineer. As a Senior Java Software Engineer, you will be responsible for designing and developing software solutions, building and maintaining Microservices architectures, and programming using Spring Boot. This role is based in Bengaluru and is an on-site position.


Qualifications

  • Software Development and Programming skills
  • Experience with Microservices and the Spring Boot
  • Proficiency in Java, SQL and UNIX
  • Good in deployment on different platforms like AWS, Azure, etc.
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities
  • Bachelor's or Master's degree in Computer Science or a related field
  • Experience with Agile methodologies and CI/CD pipelines
  • Knowledge of cloud platforms and containerization technologies is a plus


Read more
Mspire Ventures Pvt Ltd
Ravi Limbachiya
Posted by Ravi Limbachiya
Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
Adobe Photoshop

Job Summary:


Responsibilities:

o Strong knowledge of photo editing software tools.

o Creativity and artistic mind-set.

o A firm grasp of market trends and consumer preferences.

o Advise best practices and optimizations throughout design projects.

o Translating research into feasible ideas and designs that will satisfy consumers.

o Conducting research on current trends in photography styles, techniques, and technologies in order to keep abreast of industry trends.

o Leadership and motivational skills.

o Organization and time management abilities.

o Ensure projects are completed in a timely manner with a quality product.

o Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company.


Qualifications:


o A degree in graphic design, industrial design, or interior design, or equivalent experience.

o 1 to 2 years of experience in graphic design.

o Proficient in using Adobe Photoshop

o Experience as a graphic designer or in related field.

o A strong eye for visual composition.

o Effective time management skills and the ability to meet deadlines.

Read more
HeyMath
at HeyMath
1 recruiter
Sivakumar Periadurai
Posted by Sivakumar Periadurai
Chennai
0 - 2 yrs
₹2L - ₹4L / yr
Matlab
skill iconProgramming
Algorithms
Incorporated in June 2000, Sankhyaa Learning is an Ed-tech product company, based in Chennai and focused on improving the quality of Maths & Science education globally through our flagship products: HeyMath! & HeyScience! We develop our products in formal collaboration with the University of Cambridge who we have partnered with since our inception. You can check us out here: https://heymath.com/in/ Over 95% of our work is with overseas customers, and we are investing heavily in building world-class capabilities in Software Engineering to support our next phase of growth – which will include consumer facing Apps in multiple languages, offline delivery capabilities as well as server side integration with our distribution partners to deliver the best user experience. The office environment is very collegiate and you will get to work in small, high-impact teams. We are looking to hire a Snippet writer and he / she will be responsible for writing algorithms to generate Math questions.
Read more
Pharma-tech Supply Chain Co
Pharma-tech Supply Chain Co
Agency job
via Unnati by Veena Salian
Hyderabad
4 - 8 yrs
₹8L - ₹10L / yr
skill iconReact.js
skill iconReact Native
User Interface (UI) Design
skill iconHTML/CSS
frameworks
Join a revolutionary, trusted digital pharma partner serving as a one-stop shop for buyers and sellers; give your career a boost with an upcoming pharma ecosystem.
 
Our client is a revolutionary, one of a kind supply chain system for the pharmaceutical sector. They partner and connect with registered and verified users in their digital system and help to find the right sellers and buyers for pharmaceutical products in the specific region. They show the availability, prices and stock details of medicines and allows one to place or accept orders as customers and sellers respectively.

They make sure that only genuine buyers and sellers are registered on this platform by verifying their GST or PAN numbers. Stockists, super stockists and wholesalers can sell seamlessly to the pharma shops or hospitals, using geo-based, SaaS integrated and customised and secure platform.
 
As a ReactJS Developer, you will design and implement user interface components for JavaScript-based web and mobile applications.

What you will do:
  • Working with server-side JavaScript frameworks like Express based on Node.js
  • Working in an Agile environment, particularly Scrum and JIRA
  • Writing automated tests and testable code using Jest
  • Connecting the UI with backend using REST API or GRAPHQL
  • Transforming UX wireframes/design into responsive web pages

 

 

 What you need to have:

  • Minimum of 4 years (and above) experience in modern UI frameworks like ReactJS web/Native
  • Experience and expertise in HTML, CSS and Javascript
  • Familiar with UI design concepts and user interface design
  • Experienced user of the GIT/GITHUB repository
  • Experience with hands on UI development
  • Experience in modern UI frameworks like ReactJS web/Native
Read more
Multinational Pharmavceutical Company
Multinational Pharmavceutical Company
Agency job
via MNR Solutions by Neeraj Shukla
Kenya
5 - 15 yrs
₹12L - ₹12L / yr
Business Development
Sales
Channel Sales
Presales
Telesales

Immediately Required – Manager Sales (Generic Medicine) – Africa Location


Candidate with having extensive experience in Sales & Marketing of Generic Medicine with having Pharmaceutical company Africa market experience.

Should be qualified Graduate/Master’s. Having pleasant personality and proactive approach.


Note – Candidate from Gujarat reason preferred and should be ready to relocate to Africa can only apply.


Compensation – Non Taxable income with other benefits (Accommodation, Visa/Ticket, Medical Facilities, and Paid Leaves etc.)


If interested share your profiles or references 
Read more
10 years old Product Company
10 years old Product Company
Agency job
via Bhanven Cyber Tech Inc by Ramya Bhaven
Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹14L / yr
Appium
skill iconJava
Selenium
Automation
Continuous Integration
+2 more
  • Experience in Java Programming with Selenium and Mobile Application (Appium).
  • Experience in designing developing data quality automation and executing test plans.
  • Experience in CI/CD and developing Test Automation Tools for Data Quality Assessment.
  • Familiar with standard Quality Assurance and development tools.
Read more
PagarBook
at PagarBook
1 video
8 recruiters
Sachin Kumar
Posted by Sachin Kumar
Pune, Mumbai, Surat, Ahmedabad, Vadodara
0.6 - 5 yrs
₹2L - ₹5L / yr
Field Sales
Sales
SaaS
Marketing

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates

 

Read more
IQVIA
at IQVIA
6 recruiters
Monika Sikri
Posted by Monika Sikri
Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹9L / yr
skill iconJavascript
skill iconNodeJS (Node.js)
skill iconReact.js
RESTful APIs
· Developer with 1.5+ hands on experience on PHP, HTML, JavaScript, MY SQL, JQuery, CSS · Good Programming and debugging Skills Should have experience with Git · Should be able to communicate and put across this approach/solution impressively Nice to have Node.JS
Read more
Ecosmos Solutions
at Ecosmos Solutions
1 recruiter
Raj Kumar
Posted by Raj Kumar
Chennai, Bengaluru (Bangalore), Bengaluru (Bangalore)
0 - 2 yrs
₹0L - ₹4L / yr
Excellent communication skill
night shift
Fluent in American Acent
* International voice process * Night Shift (5.30 PM to 3:00 AM) * Cab Facility * Salary Bracket(1.4 LPA to 2.2 LPA) Skill Set :- 1) Excellent Communication in spoken English. 2) Fresher’s with good communication skills are an exception 3) Should have basic Knowledge in MS – Office (Excel & Word)
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos