Customer Success Associate

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are currently seeking a highly skilled and experienced Category Manager to join our dynamic team. The ideal candidate will have proven experience in category management roles within the e-commerce sector, with a focus on categories such as fashion, personal care, beauty, and health and wellness.

What You’ll Be Doing:

• Plan and implement effective marketing campaigns to promote category growth. Monitor and analyze campaign performance, making data-driven adjustments as needed.

• Curate and manage the product assortment within assigned categories. Work closely with vendors and internal teams to ensure a diverse and appealing product mix.

• Take ownership of the category's (P&L) statement. Develop and execute strategies to maximize revenue and profitability. Monitor and manage pricing, promotions, and discounts within the 

category.

• Cultivate and maintain strong relationships with both new and existing brands within the assigned categories. Negotiate terms, agreements, and promotional opportunities with brand partners.

• Utilize data analysis tools to gather insights into category performance. Make informed decisions based on data, identifying trends and opportunities & provide regular reports.

• Collaborate with various teams, including business, marketing, customer support, and data teams and ensure effective communication and alignment on category objectives and initiatives.

Requirements:

1. Bachelor's or Master’s degree in engineering, Business, Marketing, or a related field from a tier-1 institute.

2. 3-5 years of proven experience in e-commerce category management, preferably in fashion, personal care, beauty, or health and wellness.

3. Analytical mindset with proficiency in data analysis tools.

4. Strong understanding of retail trends, consumer behavior, and brand marketing.

5. Excellent negotiation and communication skills.

6. Experience in managing a team would be a plus.

7. Ability to work collaboratively in a fast-paced, dynamic environment.

8. Experience in a VC-funded start-up is a plus.

If you are a strategic thinker with a passion for e-commerce and a proven track record in category management, we invite you to apply.

Greeting from DevCare Solutions!!!

Kindly Check the Roles and Responsibilities of US IT Recruiter

• Responsible for handling IT requirements from US based clients.

• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

• Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

• Must be having capability to work with a team or individually.

• Maintain close contact with candidates/Vendors/ recruiters/offshore team.

• Publish progress report to management every week.

About us:

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift – Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provided in the company

www.devcare..com

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Developing and maintaining dynamic websites and web applications
• Ensure the foolproof performance of the deliverable
• Coordinate with co-developers and other related departments.
• Experience own and work on end to end on an application.
• Set Milestones and deadlines.
• Fine-tuning and resolving performance issues
• Mentor colleagues and code walk-through
• Must have Skills:
• PHP, OOP, Codeigniter, Jquery, MySQL

Senior Devops Engineer

Who are we?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

What do we believe?

• Best practices are overrated

• Implementing best practices can only make one n ‘average’ .

• Honesty and Transparency

• We believe in naked truth. We do what we tell and tell what we do.

• Client Partnership

• Client - Vendor relationship: No. We partner with clients instead. 
• And our sales team comprises 100% of our clients.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

• Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

• Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

• Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

• Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

• Innovative: Innovate or Die. We love to challenge the status quo.

• Experimental: We encourage curiosity & making mistakes.

• Responsible: Driven. Self motivated. Self governing teams. We own it.

Are you the one? Quick self-discovery test:

1. Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud ?

Introduction

When was the last time you thought about rebuilding your smart phone charger using solar panels on your backpack OR changed the sequencing of switches in your bedroom (on your own, of course) to make it more meaningful OR pointed out an engineering flaw in the sequencing of traffic signal lights to a fellow passenger, while he gave you a blank look? If the last time this happened was more than 6 months ago, you are a dinosaur for our needs. If it was less than 6 months ago, did you act on it? If yes, then let’s talk.

We are quite keen to meet you if:

• You eat, dream, sleep and play with Cloud Data Store & engineering your processes on cloud architecture
• You have an insatiable thirst for exploring improvements, optimizing processes, and motivating people.
• You like experimenting, taking risks and thinking big.

3 things this position is NOT about:

1. This is NOT just a job; this is a passionate hobby for the right kind.
2. This is NOT a boxed position. You will code, clean, test, build and recruit & energize.
3. This is NOT a position for someone who likes to be told what needs to be done.

3 things this position IS about:

1. Attention to detail matters.
2. Roles, titles, ego does not matter; getting things done matters; getting things done quicker & better matters the most.
3. Are you passionate about learning new domains & architecting solutions that could save a company millions of dollars?

Roles and Responsibilities

This is an entrepreneurial Cloud/DevOps Lead position that evolves to the Director- Cloud engineering .This position requires fanatic iterative improvement ability - architect a solution, code, research, understand customer needs, research more, rebuild and re-architect, you get the drift. We are seeking hard-core-geeks-turned-successful-techies who are interested in seeing their work used by millions of users the world over.

Responsibilities:

• Consistently strive to acquire new skills on Cloud, DevOps, Big Data, AI and ML technologies
• Design, deploy and maintain Cloud infrastructure for Clients – Domestic & International
• Develop tools and automation to make platform operations more efficient, reliable and reproducible
• Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure
• Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools
• Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners
• Take initiatives to lead, drive and solve during challenging scenarios

Requirements:

• 3 + Years of experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems, RHEL/CentOS preferred
• Specialize in one or two cloud deployment platforms: AWS, GCP, Azure
• Hands on experience with AWS services (EC2, VPC, RDS, DynamoDB, Lambda)
• Experience with one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
• Deep experience in customer facing roles with a proven track record of effective verbal and written communications
• Dependable and good team player
• Desire to learn and work with new technologies

Key Success Factors

• Are you
• Likely to forget to eat, drink or pee when you are coding?
• Willing to learn, re-learn, research, break, fix, build, re-build and deliver awesome code to solve real business/consumer needs?
• An open source enthusiast?

• Absolutely technology agnostic and believe that business processes define and dictate which technology to use?
• Ability to think on your feet, and follow-up with multiple stakeholders to get things done
• Excellent interpersonal communication skills
• Superior project management and organizational skills
• Logical thought process; ability to grasp customer requirements rapidly and translate the same into technical as well as layperson terms
• Ability to anticipate potential problems, determine and implement solutions
• Energetic, disciplined, with a results-oriented approach
• Strong ethics and transparency in dealings with clients, vendors, colleagues and partners
• Attitude of ‘give me 5 sharp freshers and 6 months and I will rebuild the way people communicate over the internet.
• You are customer-centric, and feel strongly about building scalable, secure, quality software. You thrive and succeed in delivering high quality technology products in a growth environment where priorities shift fast.