Customer Success Associate

Job Title : Creative Presentation Designer

Experience : 3 to 6 Years

Location : Gurgaon, India

Shift Timing : 3:00 PM – 12:00 AM IST (Transport Provided)

Work Setup : Hybrid – 3 Days from Office, 2 Days from Home

Work Days : 5 Days Working | Full-Time

Job Overview :

We're looking for a Creative Presentation Designer with a strong eye for design, storytelling, and brand consistency.

The ideal candidate should bring experience working on corporate presentations, brochures, emailers, and other marketing/design assets. This role requires proficiency in PowerPoint and Adobe Creative Suite, with excellent communication skills and attention to detail.

Mandatory Skills :

PowerPoint, Adobe InDesign, Illustrator, Photoshop, XD, Presentation Design, Brochures, Emailers, Branding, UI/UX

Key Responsibilities :

• Design engaging and brand-compliant presentations, brochures, and emailers.
• Create infographics, data visualizations, and other digital/print assets.
• Collaborate with global teams to understand briefs and deliver high-quality visuals.
• Support UI/UX needs including wireframes, mockups, and layouts.
• Manage multiple design tasks while meeting tight deadlines.
• Ensure all designs align with corporate brand standards and messaging.

Required Skills :

• Advanced proficiency in PowerPoint and Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD).
• Experience designing presentations, brochures, emailers, and marketing material.
• Good understanding of graphic design principles, UI/UX basics, and visual storytelling.
• Familiarity with Keynote, Google Slides, SharePoint, MS Teams.
• Excellent communication skills – No average profiles please.
• Strong time management and stakeholder handling.

Additional Notes :

Please ensure well-aligned resumes are submitted along with portfolio links.

🎓 Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

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🔧 Key Responsibilities

🧩 Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

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🧑‍🔧 Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Role: Marketing Executive

Key Responsibilities:

1. Manage and grow B2B-focused social media presence

2. Build and nurture industry, media, and influencer relationships within the B2B ecosystem

3. Plan and execute B2B events, partnerships, and collaborations

4. Drive brand visibility among business leaders, decision-makers, and partners

5. Work closely with internal teams for aligned brand communication

6. Track engagement, reach, and PR outcomes and share insights

Requirements:

1. 0.5–2 years of experience in social media, PR, or brand communications (fresh talent welcome)

2. Exposure to or strong interest in B2B branding and networking

3. Comfortable engaging with CXOs, founders, and business professionals

4. Strong communication and relationship-building skills

5. High ownership mindset with the ability to work independently

Company Profile:

We are a curated marketplace where we connect potential pet parents with responsible breeders Pan-India to provide healthy and purebred pets alongside pet care guidance and pet supplies and services making us a complete pet ecosystem. Mr n Mrs pet rose to be a modern pet solution backed by a strong network of responsible breeders spread across Pan-India along with a team of Pet-parents and Pet-lovers who passionately contribute to making pets’ lives better. Our promise was to provide Healthy and Happy pets along with pet care assistance in all aspects of pet parenting and that’s how we have built Mr n Mrs Pet to be a complete pet ecosystem since 2016.

Requirements:

• Relevant experience in E-com.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Expert-level analytical and problem-solving skills, including using measurement and analysing large datasets to gain insights and drive business decision.
• Ability to think strategically.
• Demonstrated ability to lead product and merchandising decision-making and customer user journey optimization.
• Ability to execute high level sales volume.
• Demonstrates strong motivation and team building skills.
• Stay up to date on latest SEO trends and technical/algorithm search engine updates.

Responsibilities:

• Create content recommendations to gain organic traffic
• Track, report, and analyse website analytics
• Work with client development teams to ensure that SEO best practices
• Work with client teams to drive SEO in content creation and development.
• Consistently improve the customer journey and optimize the conversion rate throughout website through close collaboration with the design.
• Maximize revenue through diligent management of the products/categories/campaigns across the website.
• Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the website.
• Collaborate with content/copy teams to provide keywords and phrases for optimal SEO performance of published content across all channels.
• Analyse and report lead provider/Lead aggregator performance to increase sales.

Job Overview:

We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's receivables, ensuring timely and accurate invoicing, and collaborating with other departments to resolve any discrepancies. The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.

Responsibilities:

1. Invoicing:

• Generate and issue accurate and timely customer invoices.
• Ensure all relevant information is included on invoices, such as terms of payment, purchase order numbers, and any special billing requirements.

1. Payment Processing:

• Process customer payments and apply them to the appropriate accounts.
• Reconcile discrepancies in payments and work with customers to resolve issues.

1. Collections:

• Monitor accounts to identify overdue payments.
• Contact customers to follow up on outstanding balances and arrange for payment.

1. Record Keeping:

• Maintain accurate and up-to-date records of all transactions related to accounts receivable.
• Prepare and maintain reports on accounts receivable status.

1. Customer Relations:

• Build and maintain positive relationships with customers to facilitate prompt payment.
• Address customer inquiries and resolve any billing disputes or discrepancies.

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field.
• Proven experience in accounts receivable or a related financial role.
• Strong knowledge of accounting principles and practices.
• Proficiency in using accounting software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with ERP systems.

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++/C/Python/ROR/C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

•  We are looking for a Data Engineer with 3-5 years experience in Python, SQL, AWS (EC2, S3, Elastic Beanstalk, API Gateway), and Java.
• The applicant must be able to perform Data Mapping (data type conversion, schema harmonization) using Python, SQL, and Java.
• The applicant must be familiar with and have programmed ETL interfaces (OAUTH, REST API, ODBC) using the same languages.
• The company is looking for someone who shows an eagerness to learn and who asks concise questions when communicating with teammates.

• Quick & Excellent Problem solving skills for complex & large scale problems
• Exposure to a wide variety of problem spaces, technologies
• Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
• Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
• Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
• Awareness of pitfalls & use cases for a large variety of solutions
• Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
• Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
• Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
• Must have worked in a small setup (either a startup or a small & reasonably independent team)
• 8+ years of overall experience
• B Tech or higher in Computer Science or equivalent required