Customer Success Executive

Role: AI/ ML Engineering

Experience: 3 to 5 yrs

Work location: Hyderabad

Interview mode: Virtual

Notice period: Immediate Joiner

Key Responsibilities:

·        Design and implement RAG pipelines and AI agentic systems using cutting-edge LLM frameworks.

·        Fine-tune open-source LLMs and develop narrow, domain-specific models.

·        Build and maintain ML pipelines using MLFlow and ensure reproducibility, auditability, and version control.

·        Collaborate with cross-functional teams to deploy ML systems into scalable, secure, and production-ready environments.

·        Containerize and serve models using Docker, Kubernetes, and FastAPI.

·        Automate CI/CD workflows using Azure DevOps, with integrated monitoring and alerts.

·        Integrate authentication and authorization flows using Azure AD and Microsoft Graph API.

·        Optimize deployed models for latency, cost-efficiency, and operational maintainability.

Required Skills & Experience:

·        Strong foundation in Computer Science, software architecture, and distributed systems.

·        Proficiency in Python, including both object-oriented and functional programming paradigms.

·        Hands-on experience with open-source LLMs, embedding models, and vector databases.

·        Practical implementation of RAG pipelines and LLM agentic systems.

·        Strong working knowledge of MLOps tooling (e.g., MLFlow), model versioning, and reproducible experiments.

·        Experience deploying ML systems using Docker, Kubernetes, and FastAPI or equivalent frameworks.

·        Proven experience working in Azure cloud ecosystem:

·        Azure DevOps for build/release automation.

·        Azure GraphAPI for accessing organizational data.

·        Secure identity flows using Azure AD.

About EasyEcom:

EasyEcom is a leading SaaS-based eCommerce automation platform helping brands streamline their operations across marketplaces, D2C websites, and retail. We’re a fast-growing tech company that values innovation, ownership, and a collaborative culture.

Role Overview:

We are looking for a dynamic HR Executive who will play a key role in managing day-to-day HR operations, employee engagement, and compliance processes. The ideal candidate should be proactive, people-oriented, and comfortable handling multiple HR functions in a fast-paced environment.

Key Responsibilities:

1. Recruitment & Onboarding

• Support end-to-end recruitment activities, including job postings, screening, coordination, and onboarding.
• Conduct HR orientation and ensure smooth joining formalities.

2. Employee Engagement & Relations

• Assist in planning and executing engagement initiatives, events, and recognition programs.
• Be the first point of contact for employee queries and concerns.

3. Performance & Policy Support

• Support performance review cycles and maintain related data.
• Communicate and ensure adherence to HR policies and procedures.

Requirements:

• Bachelor’s or Master’s degree in HR.
• 1–2 years of experience in HR operations or a generalist role, preferably in a startup or SaaS environment.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel and HR tools.
• Detail-oriented, organized, and able to handle confidential information responsibly.

What We Offer:

• A dynamic, growth-driven work environment.
• Opportunity to learn and take ownership across HR verticals.
• Collaborative team culture with continuous learning.

Position Overview:

We are seeking a highly skilled and experienced Junior Designer to join our dynamic team. The Junior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

• 2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.
• 3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.
• 4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.
• 5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.
• 6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.
• 7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.
• 8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.
• 9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.
• 10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 2 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

• Drive the product- and business-planning processes for cross-functional teams
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
• Assess current competitor offerings and seek opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re met
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans

Skills:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Kotlin, Java
• Important libraries include Dagger, RxJava, Realm
• MVVM Clean Architecture
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Vue.js and Quasar Framework, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• Bachelor's degree or equivalent in Computer Science
• 2+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object oriented web applications in Vue.js and Quasar Framework

Experience

2+ years of work experience using Vue.js