Customer Success Executive

Position Overview:

We are seeking a hands-on Engineering Lead with a strong background in cloud-native application development, microservices architecture, and team leadership. The ideal candidate will have a proven track record of delivering complex enterprise-grade applications and will

be capable of leading a large team to build scalable, secure, and high-

performance systems. This person will not only be a technical expert but also an effective people manager, fostering growth and collaboration within their team.

Key Responsibilities:

• Lead by example, mentor junior engineers, and contribute to team knowledge-sharing efforts.
• Provide guidance on best practices, architecture, and development processes.
• Drive the design and implementation of cloud-native enterprise applications, ensuring scalability, reliability, and maintainability.
• Champion the adoption of microservices principles and design patterns across the engineering team.
• Maintain a hands-on approach in software development, contributing directly to code while balancing leadership responsibilities.
• Collaborate with cross-functional teams (Product, UI/UX, DevOps,
• QA, Security) to ensure successful delivery of features and enhancements.
• Continuously evaluate and improve the development process, from CI/CD pipelines to code quality and testing.
• Ensure application security best practices are followed, addressing vulnerabilities and potential threats in a proactive manner.
• Help define technical roadmaps and provide input on architectural decisions that meet both current and future customer needs.
• Foster a culture of collaboration, continuous learning, and innovation within the engineering team.

Required Skills & Experience:

Technical Skills:

Core Technologies: Strong expertise in Node.js and Javascript,

with the ability to pick up new languages and technologies as required.

Cloud Expertise: Hands-on experience with cloud technologies,

particularly AWS, Azure, or Google Cloud Platform (GCP).

Microservices Architecture: Proven experience in building and

maintaining cloud-native, microservices-based applications.

Security Awareness: Deep understanding of security principles,

especially in the context of developing enterprise applications.

Development Tools: Proficiency in version control systems (Git),

CI/CD tools, containerization (Docker), and orchestration platforms

(Kubernetes).

Scalability & Performance: Strong knowledge of designing

systems for scalability and performance, with experience managing

large-scale systems.

Communication Skills:

• Exceptional verbal and written communication skills, with the ability to articulate complex business concepts to both technical and non-technical stakeholders.
• Strong presentation skills to effectively convey technical information and business value to clients.
• Ability to collaborate effectively with cross-functional teams and clients across different time zones and cultural backgrounds.

Experience:

• At least 5-10 years of experience in software engineering with at least 2-3 years in a leadership role managing a team of developers.
• Proven track-record for delivering performant and scalable applications.
• Experience working in client-facing roles, providing technical consulting, and managing client expectations.

Leadership Skills:

• Proven ability to manage, mentor, and motivate a team of engineers.
• Strong communication skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Collaborative mindset with the ability to work effectively with cross-functional teams.

LIFE AT FOUNTANE:

• Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
• Competitive pay
• Health insurance
• Individual/team bonuses
• Employee stock ownership plan
• Fun/challenging variety of projects/industries
• Flexible workplace policy - remote/physical
• Flat organization - no micromanagement
• Individual contribution - set your deadlines
• Above all - culture that helps you grow exponentially.

Qualifications - No bachelor's degree required. Good communication skills are a must!

ABOUT US:

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 80 strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 4 to 7 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

LOCATION = MUMBAI, CHENNAI AND BHUBANESHWAR

We are looking for field sales agents with an entrepreneurial mindset, who will play a vital role in acquiring and activating travel agents. This is a very roll-up-your-sleeves role - you will have to knock on doors, pick up the phone, or do whatever it takes to acquire travel agents.

Responsibilities:

• Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
• Establish, grow, and maintain commercial ties with travel agents both current and potential in the designated territory to attract new partners for our services.
• Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
• Align sales activities with the tele-sales team, product, marketing, and customer success team.
• Build an in-depth understanding of our products and give demos or solve product queries to convert agents.
• Attend road shows, trade fairs, and other travel industry events.
• Maintain and analyze data.
• Stay updated on industry insights and opportunities for strategic planning and growth.

Requirements:

• At least 4 years of sales experience in the travel industry
• Excellent communication and interpersonal skills
• Ability to build relationships
• Prior experience in acquiring travel agents or in visas or insurance is a big plus
• Proficient with using CRMs and Google Sheets
• Ability to handle pressure

Job Description

Function: Sales and Business → Sales / Business Development

• Business Development
• Direct Sales
• Sales
• Telecalling

Responsibilities:

• Achieving and exceeding the sales targets (End to End Sales).
• Lead generation through cold calling.
• Identify opportunities through Web interaction, Tele calling, marketing events & advertisements to generate appointments.
• Record and maintain the quality of leads and ensure the progression of leads from identification to closure.
• Maintain a quality pipeline by targeting the right set of audiences and weekly closure by continuous follow-up.
• Providing counseling to students and helping them choose the right learning module.
• Willing to travel within city limits convincing the customers (i.e. parents) to invest in the Toppscholars learning app to improve their children's quality of education and academic result by establishing the unique value proposition of the Toppscholars learning app.
• Ensuring end-to-end delivery and sustaining the given targets.

We are looking for an amazing Jr. Account Executive to join our joyful Bengaluru team to skyrocket our projects in 2022 and beyond! You will play a key role in our India expansion by qualifying, supporting and managing inbound leads to a close and working effectively with our outreach strategy.

You will report to Karan, the Head of India, who opened the local entity in 2020 and work closely with our Sales team. 

Location: Bengaluru (Hybrid “Work From Home” policy with 3 days at the office per week) 

 Your responsibilities:

• Help grow the company’s MRR and services revenue.

• Maintain Hubspot and update with new contact information every week to fill sales pipelines with inbound leads
• Analyze and identify qualified inbound leads to contact them and introduce AppTweak’s tool and services. 
• Apply critical thinking during the sales process to anticipate and solve problems to increase ROI for prospects and generate revenue for AppTweak
• Conduct discovery calls and product demos to position our values and provide a personalized experience to our prospects 
• Manage the whole sales cycle from acquisition to close
  Develop and implement a sales approach plan by prospect/account to achieve your sales goals
• Achieve and reach regional sales targets (new business MRR)

• Develop and maintain our ASO leadership in India

• Establish a deep understanding of AppTweak’s business operations, including App Store Optimization, competitive landscape, and internal tools & processes
• Represent and advocate AppTweak’s brand during major mobile marketing conferences throughout the year in various locations such as New Delhi, Mumbai, Hyderabad, etc. (participate in 5 to 10 events per year)

• Connect with C-level and senior executives in the mobile and gaming industry to grow AppTweak’s reputation
• Organize and host ASO-related networking events to increase brand awareness and reputation

• Actively participate in cross-department cooperation.
  
  

• Partner with the Marketing team to leverage our content at its best and ensure consistency in our outreach/emailing campaigns
• Work closely with the Customer Success team to ensure smooth customer onboarding.
• Partner with the Product team by suggesting new features and ensuring the timely and successful delivery of our solutions according to prospects’ needs

Your requirement: Education and skills you will bring on board

• Bachelor or Master’s degree in Business, Communication, Marketing, Sales or any relevant field
• Fluent in English or business proficient
• 1+ years experience in Sales or Business Development
• Former experience in a SaaS or digital-based company
• Entrepreneurial mindset; you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment.
• Team player and over-communicator: proven track record of proactively sharing and asking for feedback, and are looking to add to the culture and skills of a growing team. 
• You are proactive, results-driven, and highly organized, with strong attention to detail;
• Brilliant communication skills (written & verbal) both with customers and within an organization
• Passionate about interacting with a broad set of clients, you can present online or in person.
• Strong interest in new technologies, data, and/or apps
  
  Nice to have:

• Knowledge in CRM software (e.g. Pipedrive, HubSpot, Salesforce, Zendesk, or other) and MS Office (particularly MS Excel) is appreciated
• Experience with people & project management.

What’s in it for you: We care about you!

• An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.
• Flexibility in your work and opportunities for continuous learning and creative thinking.
• Supportive and collaborative environment focused on personal growth.
• Hybrid office/work from home policy
• Competitive compensation package (fixed + variable)
• 25 days of PTO on top of public holidays and sick days

An inspiring environment

• Chance to connect with various high-profile apps and games across different verticals.
• A unique culture based on 4 values: Learn, Play, Perform, and Friendly.
• Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.
• A diverse team within a flat hierarchy: we speak more than 15 languages altogether.
• A combination of personal and company growth to accelerate your career and help you reach your goals.
• Regular general team meetings and demo days to ensure everyone is aligned with AppTweak's growth path.

• 3-6 years of hands-on
• Experience in Java 
• Experience in Scripting using technologies like Selenium or Puppeteer
• Working Knowledge in Web App Technologies (HTML, CSS, JavaScript, jQuery) 
• Competence in Linux platform
• Having knowledge of XPath, Regex 
• Familiarity in Maven,
• Familiarity in Maven Git 
• Familiarity with Continuous Integration tools
• Familiarity of (Jenkins etc) 
• Familiarity in Unit Testing
• Familiarity in Junit
• Aggregation Engineer (scripting)
• Good Communication
• Must have worked on Agile projects
• Should have exposure on product-based projects
• Candidates have interest learn /Adapt new technologies
• Candidates should be ready to WFO post-pandemic (Bangalore location