Customer Success Executive

Customer Success Executive at Skandhanshi Infra Projects · Mumbai · 1 - 4 years · ₹3L - ₹13L / yr · Profitable · Posted 26 Sep 2020

Customer Success Executive

at Skandhanshi Infra Projects

Posted by Nagraj Kumar

1 - 4 yrs

₹3L - ₹13L / yr

Mumbai

Skills

Customer Success

Customer Retention

Customer Relationship Management (CRM)

Job Responsibilities - - Empathize with each and every aspect of the customer experience, putting customers needs first. - Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty. - Conduct usage and adoption reviews, and proactively suggest solutions to common customer challenges. - Spot opportunities for improvements to the product and work with the product team to drive and implement them. - Coach customers to be experts in candidate sourcing and train their teams on best practices so they become the best talent acquisition teams. - Partner with sales team for up selling and renewals, and increase the revenue per customer. - Help drive customer references and case studies, and produce reports to explain insights and help them hire better and faster. Expectations: - Must be fluent in English with excellent written and communication skills. - Strong analytical aptitude. - Self motivated and proactive team player to inspire customer

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About Skandhanshi Infra Projects

Founded :

2008

Type :

Services

Size :

100-1000

Stage :

Profitable

About

"Every successful project is a by-product of our hard work and determination gained by the trust and satisfaction of our customers". Skanda has evolved into Skandhanshi with more potential to acquire successful projects within cities as well for a rapid growth of the organization. Since 2008 SKANDHANSHI has been providing various services and helping people to fulfil their dream of construction. Head Quartered in Kurnool, Skandhanshi is one of the best construction companies with 10 years of experience acquiring more than 40,000 customers. As of now, Skandhanshi has constructed an area of 17 lakh sq.ft which includes plots, apartments, gated communities, villas, commercial complexes and many more enticing projects. Previously Skandhanshi has expanded its prominence in Kurnool, Anantapur, Nandyal and Tadipatri in AndraPradesh, Ballari and Bengaluru in Karnataka. Now it has been established in Kadapa (Andhra Pradesh) and Hyderabad (Telangana). It has also unfenced the barriers to commence a corporate office in Hyderabad soon for the reinforcement of the company's goals.