Tech Support

📍 Location: Hebbal (Kempapura), Bengaluru

🏢 Company: Saturn Realcon Pvt Ltd

🕘 Timing: 10:00 AM – 7:00 PM | Tues - Sun - 6 days work | 📅 Experience: 1+ Years

🏢 Company Overview: Saturn Realcon Pvt Ltd

Saturn Realcon Pvt Ltd is a premium Luxury Real Estate company headquartered in Bengaluru, with operations across India, Dubai, Singapore, and the USA. We specialize in delivering high-end real estate solutions with integrity, quality, and a strong commitment to client satisfaction. Our team upholds the highest standards of professionalism and service, catering to an elite clientele.

Job Description

Position: Inside Sales Specialist / Pre-Sales Executive

Location: Bangalore, India (On-site)

Experience: 1 Years or more - Real Estate Experience preferred.

Industry: Luxury Real Estate Advisory

Responsibilities

• Demonstrates excellent presentation and communication skills.
• Maintains a professional and polished appearance with a keen sense of style.
• Exhibits strong analytical thinking, a high IQ, and a comprehensive understanding of industry trends.
• Build and maintain strong relationships with high-net-worth individuals within the luxury real estate segment.
• Showcase luxury properties to clients through personalized presentations, property tours, and by organizing exclusive events.
• Negotiate terms and conditions of sale with prospective buyers to achieve sales targets and objectives.
• Provide expert advice and guidance to clients regarding market trends, property values, and investment opportunities for maximum returns.
• Deliver exceptional customer service throughout the sales process, addressing client inquiries and concerns promptly and professionally.
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Requirements

• Degree in Business Administration, Marketing, Real Estate, or a Relevant field.
• 1+ years of experience in Sales, Client Relationship Management, or a similar role.
• Excellent communication, Sales, Negotiations, and Presentation skills.
• Results-driven mindset with a passion for delivering exceptional service and achieving results.
• Experience in Luxury Real Estate Sales or similar roles is a plus.
• We're seeking a dynamic individual with a professional appearance, excellent presentation skills, a sharp intellect, and in-depth knowledge relevant to the role.
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Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

1.Create content properties that drive cross-platform interaction for the brand

1. Work with creative team, to create and deploy quality content, across digital communication channels
2. Ensure adherence to brand and internal guidelines for communication across digital channels
3. Execute editorial calendars and content programs for various digital platforms like blogs, websites,

microsites etc.

1. Be a part of strategy team, create and execute 360-degree brand campaigns on web and mobile
2. Track and analyze content performance, and suggest solutions
3. Conceptualize and co-create content for scalable websites

Required Candidate profile

1. 
   Eye for Grammar, Clarity, Accuracy and Creative language
2. Must have exposure to International Trends
3. Must have excellent command over Proof Reading and web content writing
4. Review & Rewriting of Content. Proof reading and writing for web based applications
5. Excellent Researching and Conceptualization Skills

ABOUT US

Indiginus is a digital growth consulting company, with a focus on B2C and B2SME companies. We have worked with clients across various verticals and around the globe, including Bharat Matrimony, Design Cafe, Riaz Capital, American India Foundation, and IndiaLends.

JOB DESCRIPTION

We are looking for a smart and energetic User Interface and Creative Designer (Consultant) highly skilled with Figma, Photoshop and Illustrator.

ROLE AND RESPONSIBILITIES

• Generating UI and creative designs and making design changes as guided by the head of experience design, and the creative head
• Design and deliver mockups optimized for a wide range of devices and interfaces - both app and mobile
• This role requires the ideal hire to work 20 hours per week.

QUALIFICATIONS

• Expertise in standard UX software such as Sketch, InVision, UXPin, or Figma - as well as Photoshop
• Ability to iterate designs and solutions efficiently, with a focus on business and product goals
• A strong practical understanding of the leading browser and app platforms and their features from a user experience perspective.  Knowledge of the industry’s latest trends, apps and technologies
• Ability to work effectively in a team including synthesizing abstract ideas into concrete design 

EXPERIENCE

1 to 4 years of overall UI/creative design experience

JOB LOCATION

PAN India

• Attract first-rate talent and ensure lasting and successful placements aligned to client requirements
• Responsible for end to end selection process – sourcing, screening, interview coordination, back ground verification etc. in accordance with Anther recruitment strategy
• Understand client company, competitors, market place
• Client management – understand the client mindset, nuances of the requirement, coordination across all stages of recruitment while creating a positive rapport with the client stake holders.
• Map requirement, role criteria, define position description, skill specification
• Locate, identify and track potential candidates through the use of Job-Boards, social media, user groups/associations, candidate referrals, networking, etc
• Create detailed candidate profile summaries for each candidate presented
• Candidate Experience – ensure that all candidates are well informed on all aspects of the position proposed and are prepared adequately before every interview. Hand hold candidates through offer, on boarding and settling in period at the client Organisation
• Build network of candidates and develop creative, cost-effective sourcing strategies to accommodate for current and future client demands

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.

Here’s what you will do day-to-day:

Brainstorm, contribute new ideas, conceive innovative strategies, and implement solutions to difficult problems

Work with fellow designers and developers in an iterative environment with short and impactful development cycles 

Exploit the most advanced Android APIs and platform features to build innovative solutions to real-world problems 

Build all the necessary tools and infrastructure to enable rapid mobile development 

Work closely with our backend team to interface with RESTful API services 

Work with real-time feedback from our users to make the product better 

Discover, design, develop, deploy, debug. Repeat! 

Why work with us?

Work in a very small, highly talented team consisting IIT alumnus and rockstar developers

High standard of engineering quality 

Work on cutting edge technologies in android development so that you are always updated with the trends in android community. P.S. We hate outdated technologies! 

High impact role at fast paced growth company 

Skills we are looking for - Android Engineer:

Must be able to independently design, code and test major features, as well as work jointly with other team members to deliver complex changes.

Strong object-oriented design and coding skills (Java, Kotlin) 

Solid software development background including design patterns, algorithms, data structures 

Experience with MVVM or MVP or Clean architecture 

Experience with mobile data storage with SQLite/Room or other DBs including no-SQL 

Understanding of RxJava, Dependency Injection frameworks like Dagger 2 

Good experience in memory management, performance tuning, and resource optimizations 

Has published at least one app in play store 

Few Good to Haves:

Kotlin experience is a big plus

Experience working in a startup 

Experience with Camera and Google Maps apis 

Published apps in play store 

Github/Medium/StackOverflow presence 

Our Android Tech:

Clean architecture with best practices in MVVM 

Latest jetpack components 

Reactive programming 

Kotlin