CRE: Last Mile

We are seeking an experienced Graphic Designer to join our creative team. As a Graphic Designer, you will collaborate with cross-functional teams to create visually appealing designs that align with our brand identity and marketing objectives. Your expertise in tools such as Photoshop, CorelDRAW/Illustrator, XD/Figma will be essential in producing high-quality graphics for various channels.

Responsibilities:

-Designing engaging visual content for digital and print media, including social media posts, email campaigns, banners, and promotional materials related to travel.

-Collaborating with marketing, product, and UX teams to translate concepts into compelling designs that resonate with travelers.

-Ensuring consistency in brand guidelines and visual aesthetics across all platforms, especially those relevant to travel campaigns.

-Staying updated on industry trends and best practices to enhance design quality for travel-related content.

Qualifications:

- 3-5 years of professional experience in graphic design.

- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD) CorelDRAW and Figma.

- Strong understanding of mailer design, social media design, and other relevant formats.

- Excellent communication skills and ability to work in a fast-paced environment.

About Us

At PyjamaHR, we’re on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.

About the role

As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. 

We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.

What You'll Do

• Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
• Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
• Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
• Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
• Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
• Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
• Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
• Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
• Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.

Who We're Looking For

• Bachelor’s degree in Business, Marketing, Sales or a related field.
• Strong communication and negotiation skills.
• A passion for building long-term customer relationships and being part of a dynamic team.
• A quick learner who’s comfortable adapting to changing business needs.
• Previous sales or customer service experience is a plus
• Proficiency with CRM tools (Salesforce, HubSpot, etc.).
• Strong verbal and written communication skills (in both English & Hindi).
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with the industry and competitive landscape.
• Ability to handle objections and negotiation effectively.

Why This is the Place for You

At PyjamaHR, we offer:

• Competitive salaries and equity options.
• Free meals, snacks, and weekly team outings.
• A supportive, growth-focused environment where your contributions make an impact.

If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!

• Designing and developing interactively Adapting / Responsive web applications using best practices on ReactJs and the latest front-end technologies.

• Writing tested, idiomatic, and documented JavaScript, HTML and CSS, LESS / SASS.

• Cooperating with the back-end developer in the process of building the RESTful APIs.

• Participate in complex technical and design decisions for ReactJs projects.

• Ensuring high performance of applications (on mobile and desktop) and providing support.

• Work closely with design teams, development teams and testing teams.

• Coordinate team deliverables assuring Quality and Completeness.

• Unit Testing.

Technical Skills:

• Highly Skilled with proven experience in React 16+ and its State Management tools like Redux, styling framework like Material UI.

• Proficient in CSS, LESS / SASS, Semantic HTML, and writing cross-browser compatible code.

• Extensive experience using JavaScript/ Typescript, HTML5, CSS/CSS3, LESS/SASS, Bootstrap, AJAX, JSON, Gulp, Grunt etc.

• Good Knowledge in Rest APIs/ GraphQL.

• Experience in tools such as GIT / SourceTree / Bit Bucket, JIRA, Confluence, etc.

• Should have understanding of the agile methodology

• User should have basic knowledge on tools like Figma / Adobe XD and photoshop etc.

Nice to have:

• Nice to have knowledge in Angular, NextJs.

• Nice to have knowledge in Progressive Web Application (PWA), Service Worker and Web Worker, etc.

• Best practices for Website Accessibility (WCAG)

Personal Traits:

• Strong Verbal and Written communication skills, such as meeting facilitation, presentation and documentation

• Work day-to-day with development team, QA testing team, providing expert support to each as needed and appropriate.

• Lead and Coordination experience with critical thinker and good problem-solver.

Education Qualification

• UG: B. Tech / B.E. – Computers OR PG: MCA / M. Tech

1.   Doing  inbound and outbound calls / Tele calling

2.   Generating Leads / Prospects

3.   Identifying the prospective Customers

4.   Motivating clients for site visits

5.   demonstrating and presenting products

6.   maintaining reports on daily basis

7.   reviewing sales performance

8.   Good Verbal Communication Skills

Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?  

Then, we are the right choice for you.

We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. 

To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. 

Desired roles & responsibilities:

• Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
• Excellent understanding of Networking & Firewalling concepts.
• Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
• Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
• Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
• Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
• Administration knowledge on Anti-Virus Management
• Firmware up-gradation and tuning, hardening the servers.
• Manage local hardware inventories.
• Assist network architects with the design of network models whenever needed.
• Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
• Applying operating system updates, patches, and configuration changes.
• Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
• Windows Server environment administration and support.

IT Administrator Requirements: 

• Bachelor's degree in computer science, information technology, information systems, or similar. 
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. 
• Extensive experience with IT systems, networks, and related technologies. 
• Good knowledge of best practices in IT administration and system security. 
• Exceptional leadership, organizational, and time management skills. 
• Strong analytical and problem-solving skills. 
• Good interpersonal and communication skills.

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Department: Customer Experience

Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities

•  Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
• Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
• Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
• To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.

What are we looking for?

• Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
• Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
• Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
• Should have managed - Emails/Calls/Chat/Social Media queries.
• Ability to multi-task, and must have excellent communication skills.

Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ