Customer Support executive

at Leap beyond

Customer Support executive

Leap beyond

Company

Home

Customer Support executive at Leap beyond · Mumbai · 1 - 6 years · ₹2L - ₹6L / yr · Bootstrapped · Posted 29 Jul 2019

Customer Support executive

at Leap beyond

Posted by Ayesha Goyal

1 - 6 yrs

₹2L - ₹6L / yr

Mumbai

Skills

Customer Relationship Management (CRM)

Customer Support

Customer Success

English Proficiency

pipedrive

Query Handling And Troubleshooting

Track & effectively address queries with timeliness and accuracy.
Answer incoming queries over phone and emails

Customer Relations

Resolve any customer complaints in a prompt and professional manner.
Collaborate to ensure customer satisfaction.

CRM Software

Should be able to work, manage & maintain the CRM software.
Coordinate with internal managers for updating data
Maintain complete and accurate customer correspondence data.

Query Handling And Troubleshooting

Track & effectively address queries with timeliness and accuracy.
Answer incoming queries over phone and emails

Customer Relations

Resolve any customer complaints in a prompt and professional manner.
Collaborate to ensure customer satisfaction.

CRM Software

Should be able to work, manage & maintain the CRM software.
Coordinate with internal managers for updating data
Maintain complete and accurate customer correspondence data.

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About Leap beyond

Founded :

2017

Type :

Services

Size :

0-20

Stage :

Bootstrapped

About

Leap Beyond is an end to end career training platform for international students in the UK. Our flagship offering - UK Employability LaunchPad - is designed to provide every international student with the right skills, training and resources to secure a graduate job in the UK. Through our programs, we are striving to advance international student inclusion and success globally.

Please click https://www.notion.so/Leap-Beyond-A-company-insight-7da98f7b5e644e3f9e7366dfb814b340" target="_blank">here to go through a company profile document which will take you through our culture, vision etc.