- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.

About Leap beyond
About
Leap Beyond is an end to end career training platform for international students in the UK. Our flagship offering - UK Employability LaunchPad - is designed to provide every international student with the right skills, training and resources to secure a graduate job in the UK. Through our programs, we are striving to advance international student inclusion and success globally.
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