- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Leap beyond
About
Leap Beyond is an end to end career training platform for international students in the UK. Our flagship offering - UK Employability LaunchPad - is designed to provide every international student with the right skills, training and resources to secure a graduate job in the UK. Through our programs, we are striving to advance international student inclusion and success globally.
Please click https://www.notion.so/Leap-Beyond-A-company-insight-7da98f7b5e644e3f9e7366dfb814b340" target="_blank">here to go through a company profile document which will take you through our culture, vision etc.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon