- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.
About Leap beyond
Leap Beyond is an end to end career training platform for international students in the UK. Our flagship offering - UK Employability LaunchPad - is designed to provide every international student with the right skills, training and resources to secure a graduate job in the UK. Through our programs, we are striving to advance international student inclusion and success globally.
Please click https://www.notion.so/Leap-Beyond-A-company-insight-7da98f7b5e644e3f9e7366dfb814b340" target="_blank">here to go through a company profile document which will take you through our culture, vision etc.
Similar jobs
Job Description:
As a UI/UX Engineer, you will be responsible for designing, developing, and implementing user interface components and interactions. You will work closely with product managers, developers, and other designers to bring innovative digital experiences to life, ensuring a seamless and visually appealing user experience.
Responsibilities:
- Collaborate with product managers and stakeholders to understand project requirements and user needs.
- Create user-centric designs by considering customer feedback, site metrics, and usability findings.
- Develop wireframes, prototypes, and high-fidelity mockups to communicate design concepts.
- Design user interfaces for web and mobile applications, ensuring a consistent and delightful user experience.
- Conduct usability testing and gather feedback to iteratively improve designs.
- Work closely with developers to ensure design feasibility and smooth implementation.
- Maintain and expand a design system, including style guides, components, and design patterns.
- Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
Qualifications:
- 1-3 years working as a UI/UX designer with a portfolio showcasing relevant experience designing mobile, and web applications for B2C, B2B, and Enterprises.
- Strong understanding of user-centred design, usability principles, techniques, and methodologies, you keep up with the latest trends in design and technology.
- Proficiency in tools like Sketch / Adobe XD / Figma, Photoshop, and Illustrator.
- Expertise in creating design documents including user stories, conceptual models, annotated wireframes, storyboards, and creative briefs.
- Demonstrated understanding of fundamentals in visual and graphic disciplines, typography, iconography, composition, colour, composition, layout, etc.
- Professional certifications and courses will be a plus.
Roles and responsibilities:
- Create a brand and market positioning that maintains Tartan's leadership position in the industry.
- Devise, own, and execute Tartan’s marketing strategy across all formats, both internally and externally.
- Ensure sales and partner teams are enabled and up-to-date with the product, process, competitor, and market content.
- Build Tartan's vocabulary and messaging to effectively tell the company’s story to the modern world.
- Build, maintain, measure, and optimize Tartan’s marketing channel mix, with an eye toward growth initiatives and product adoption
- Work closely with the sales, customer success, alliances, and product teams to identify market opportunities and define market-leading products.
You will be a good fit if you have the below:
- Proven 3+ years of B2B2C marketing leadership experience providing strategic input to high-growth technology businesses with ownership of marketing strategies, goals, and tactics
- Successful track record in building, getting buy-in, and executing marketing plans
- History of building high performing, marketing teams and attracting top marketing talent
- Relevant domain experience preferred in deeply technical products, preferably in API space
- A thorough grasp of the key metrics needed to drive the business
- Ability and desire to use data and metrics to make strategic growth decisions
- Interest in development, training, and mentorship; hands-on in working with teams
Why Tartan?
- Brand new MacBook
- Stock Options
- Health Insurance
- Unlimited Sick Leaves
- Passion Fund (Invest in yourself or your passion project)
- Wind Down
Creative Content Writer
Are you a wordsmith with a flair for crafting compelling stories? Do you thrive in a fast-paced, creative environment? If so, we're looking for you! Our dynamic team is on the hunt for a Creative Content Writer who can bring ideas to life with engaging and original content.
About Us:
At Antier, we believe in the power of words to inspire, educate, and connect. We are a forward-thinking company, committed to pushing the boundaries of digital storytelling. Our team is a melting pot of innovative thinkers, passionate creators, and driven professionals who are dedicated to making a difference.
The Role:
The Creative Writer will focus on repurposing the existing content on our website, ensuring that SEO integrity is maintained. Additionally, they will contribute to creating branded content for video scripts, pitch decks, branding the social media content,and marketing materials.
Key Responsibilities:
- Craft high-quality, original content for various platforms, including websites, video scripts, social media, and marketing materials.
- Collaborate with the marketing and design teams to develop creative strategies that align with our brand’s goals.
- Conduct thorough research to ensure content accuracy and relevance.
- Edit and proofread content to ensure clarity, grammar, and overall quality.
- Stay updated with industry trends and incorporate best practices into your writing.
What We're Looking For:
- A Master’s degree in English or Journalism.
- Exceptional writing, editing, and proofreading skills.
- A knack for storytelling and a creative mindset.
What We Offer:
- A competitive salary and comprehensive benefits package.
- An inspiring, open, and diverse work environment.
- Opportunities for professional growth and development.
- A chance to be part of exciting projects with a dynamic team.
Antier is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Description
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting it to the back-end
- Collaborate with other team members and stakeholders
Skills And Qualifications:
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of ( Developer should know advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS, etc.)
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / SVN)
- Cold-calling to prospective leads and maintaining an Excel sheet with customer details and calling status.
- Generate new leads from existing clients.
- Independently handle the first level of conversation on chosen services
- Send mail regarding product descriptions and product white papers to prospects.
- Follow-ups over the phone and emails to win opportunities/sales.
- Convert hot leads into face-to-face or telephonic meetings.
- Assign converted meetings to sales team members by sending meeting calendars and customer credentials.
- Take the meeting status from the concerned account manager.
- Log all lead and meeting-related data and status in CRM/Tools.
- Maintain bills and coordinate with the Accounts department regarding the same.
- Maintain office supplies by checking inventory and preparing the required items list monthly.
About Us
http://cliff.ai/">Cliff.ai is the world's leading business observability platform. It is a complete paradigm shift in the way companies monitor their business processes.
We are a small team - based across London and Indore - with a big vision and are growing rapidly. We’re a Techstars company, and are backed by some of London’s biggest VCs. We have been awarded UK’s ‘Startup of the Year’ and also featured by Forbes as a startup 'set to blaze a trail'.
http://Cliff.ai">Cliff.ai recently got acquired by https://gtmhub.com/">Gtmhub- the world’s best business
orchestration platform, powered by the proven OKR methodology. They support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom.
We are looking for
A smart, multi-talented product designer who has an eye for design and possesses a “design thinking” mindset in putting yourself in the users’ shoes. The ideal candidate will be highly creative and strongly self-motivated; has deep experience in making a product more intuitive and in reducing the steps needed for users to achieve desired tasks.
They will work closely with engineering, product, and business folks to find elegant but practical solutions to design challenges. They'll provide and own the visual direction.
Your work includes
- Own the design cycle - right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers.
- Collaborate with product and engineering teams on product iterations to enhance the overall product experience. Together, you’ll solve problems and come up with solutions that delight our customers.
- Establish and promote design guidelines, best practices and standards.
- Research functionalities and features needed for the app and come up with ideas that can improve the product.
- Conduct competitor UX design analysis, and keep abreast of competitor products and industry design trends.
- Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes and familiarity with SAAS platform.
- Modify and revise existing designs to meet customer expectations.
Skills/Requirements
- Expert with design tools (e.g. Sketch, Adobe XD, Figma) to design wireframes and high-fidelity interactive prototypes.
- Can create pixel-perfect visual designs with a strong sense of aesthetics, especially font pairings, typography and spacing.
- Has stronghold on common UX patterns, UI -Patterns.
- Aware of emerging technological trends and understand their impact on design.
- You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
- (Bonus) Have a good understanding of data visualization techniques/tools. (How to show data effectively to the customers).
- (Bonus) Are good with animation, micro-interactions, illustration and or just a curious mind for new tools and platforms.
- (Bonus) Have experience of working in a startup environment where things are fast-paced and priorities are ever-changing.
What you can expect
- Attractive pay and bonus scheme.
- Lunch is on us!
- Quarterly bonus opportunities (up to 25%)
- Employer-covered supplementary medical insurance
- Access to 5,000+ Udemy courses for ongoing learning and development
- Stock option opportunities
- MAC or PC of your choice
- Flexible working hours and leave policy.
- A truly flexible, trust-based, performance-driven work culture.
- A young and passionate team building elegant products with intricate technology for the future of retail and e-commerce. Our average age is below 25!
It’s important to us
- That you relocate to Indore.
UI-UX Designer (2 Months to 4 years)
Work From Office
Bengaluru and Calicut
Our company is looking for an experienced and ambitious UI-UX Designer with experience in designing tools like Figma, AdobeXD, Photoshop and Illustrator
Skills required-
- Photoshop
- Illustrator
- Figma
- Adobe XD
- Zeplin/Invision
- Knowledge in Responsive design
- HTML and CSS
- Bootstrap
Main Responsibilities of a UI/UX Designer
- Create user centred designs by understanding business requirements and user feedback
- Creating user flows, wireframes, prototypes and mock-ups
- Translating requirements into style guides, design systems, design patterns and attractive user interfaces
Location: Noida, Uttar Pradesh, India (Remote)
Notice Period- Immediate or 15 Days
- Experience required:
- Experience in Salesforce Implementation and Enhancements life cycle.
- Designing and implementing Custom Business Process via Apex and Lightning Technology.
- Strong knowledge/exposure to all major Salesforce products with hands on experience on core platform.
- Work closely with clients’ operations and product managers on business requirements analysis, design and
- implementation.
- Knowledge / Experience in Enterprise Solution and Architecture Design.
- Knowledge / Experience in Design and build - clean, high performing (i.e., user-oriented, fast, efficient,
- extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the
- latest technologies.
- Implementing Lightning Components, Apex Controllers, Visual Force Pages, Visual Force Components, Batch
- Apex, Schedulers and Apex Triggers.
- Having Experience in integrating salesforce with external application using third party tools via SOAP and
- REST API Integration.
- Knowledge/Experience in Release Management with multiple phases.
- Knowledge/ Experience of Production Deployment Best Practices.
- Analyze and review business, functional, and technical requirements as per the role.
- Build web and mobile interfaces on the Force.com platform using Visualforce, Apex, and other available
- tools.
- Keep up to date with the latest plans, developments, and changes in the salesforce platform.
- Document and develop code according to specifications and standards.
- Prepare test data and plan and conduct basic unit or module testing.