- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Leap beyond
About
Leap Beyond is an end to end career training platform for international students in the UK. Our flagship offering - UK Employability LaunchPad - is designed to provide every international student with the right skills, training and resources to secure a graduate job in the UK. Through our programs, we are striving to advance international student inclusion and success globally.
Please click https://www.notion.so/Leap-Beyond-A-company-insight-7da98f7b5e644e3f9e7366dfb814b340" target="_blank">here to go through a company profile document which will take you through our culture, vision etc.
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About Role
As a Marketer – Social Media, you’ll own the brand voice across digital platforms. From managing the content calendar to engaging with our growing community, you’ll help bring our clean, conscious, and feel-good aesthetic to life.
Key Responsibilities
- Plan and manage content calendars across Instagram, LinkedIn, YouTube, and more.
- Coordinate with design, influencer, and performance teams for consistent storytelling.
- Manage community interactions — DMs, comments, and brand engagement.
- Track performance metrics, growth trends, and audience insights.
- Stay updated with emerging social trends, formats, and audios.
- Support shoots, collaborations, and product launches through smooth execution.
Required Qualifications
- 1–2 years of experience managing social media for lifestyle or D2C brands.
- Strong understanding of visual storytelling, tone, and brand aesthetics.
- Familiar with analytics tools and performance reporting.
- Highly organized, creative, and trend-savvy.
Perks and Benefits
- Competitive CTC: Up to ₹4.2 LPA
- Creative ownership of the brand's digital presence
- Work closely with a passionate, design-led marketing team
- Exposure to end-to-end brand storytelling across platforms
- Opportunity to experiment with new content formats and trends
- Direct mentorship from experienced brand and creative leads
- Employee discounts on all products
- A collaborative, inclusive, and aesthetically inspired work culture
- Growth opportunities within digital, content, and brand marketing
Interview Process
- Round 1: HR/recruiter screening.
- Round 2: Interview with Social Media Lead.
- Round 3: Final discussion with Brand Head/Co-founder.
ROLES AND RESPONSIBILITIES
We are looking for an experienced Logistics Executive with 5 years of proven expertise in managing end-to-end logistics operations, transportation coordination, warehouse management, and supply chain optimization. The ideal candidate should have strong analytical, coordination, and problem-solving skills, with a solid understanding of logistics software and industry best practices.
- Plan, implement, and monitor inbound and outbound logistics operations.
- Coordinate with suppliers, transporters, warehouses, and internal departments to ensure smooth and timely deliveries.
- Optimize transportation costs and delivery timelines through effective route planning and carrier negotiation.
- Monitor inventory levels, stock movements, and ensure proper documentation and record-keeping.
- Track shipments and resolve issues related to delays, damages, or losses.
- Analyze logistics data and prepare regular reports on KPIs (cost, delivery times, inventory levels, etc.).
- Continuously improve processes to increase efficiency and reduce operational costs.
- Use ERP/logistics software (e.g., SAP, Oracle, TMS, WMS) for planning and execution.
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 5 years of hands-on experience in logistics or supply chain roles.
- Knowledge of logistics procedures, transportation management, and inventory control.
Job Summary:
The Chief of Staff is a versatile and dynamic role, responsible for providing comprehensive support across various functions including Marketing, Human Resources, Business Operations, and Market Research. This position demands a multi-faceted individual who can seamlessly transition between different responsibilities, contributing to the overall success and growth of the organization.
Key Responsibilities:
Marketing: Assist in the development and execution of marketing strategies and campaigns. Conduct market research to identify trends, customer preferences, and competitive intelligence. Collaborate with the marketing team to create content, manage social media, and optimize online presence.
HumanResources: Support HR initiatives including recruitment, onboarding, and performance management. Oversee HR administrative tasks, ensuring compliance with policies and procedures. Assist in employee engagement and development programs
Business Operations: Streamline and improve operational processes for increased efficiency and productivity. Assist in budgeting, financial analysis, and reporting to drive informed decision-making. Monitor key performance indicators (KPIs) and provide insights for business improvement
Market Research: Conduct thorough market research to identify emerging opportunities and potential risks. Analyze industry trends, customer behavior, and competitive landscapes to inform business strategies. Generate reports and insights to support strategic decision-making.
Project Management: Lead and coordinate cross-functional projects, ensuring timely and successful delivery. Allocate resources, set milestones, and track progress to achieve project objectives. Provide regular updates to the executive team on project status and outcomes.
Communication and Liaison: Serve as a key liaison between the executive team and internal/external stakeholders. Draft and review communications, presentations, and reports on behalf of the executive. Foster effective communication channels within the organization
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Responsible for full lifecycle recruiting including building strong partnerships with hiring managers
- Developing strategic recruiting plans and job descriptions, sourcing candidates, screening, interviewing and closing candidates for positions across functions
- Evaluating skill level; managing offer process, including salary recommendations, offer letter generation and offer acceptance/ decline
- Taking ownership for lateral hires
- Overseeing the strategic development and execution of the talent acquisition needs
- Driving Talent Acquisition function with the overall goal to recruit and hire exceptional talent
Desired Candidate Profile
What you need to have:
- Bachelors degree in business administration, management, or related field
- Minimum 2-3 years of experience in HR domain
- Experience in recruitment for all levels.
- Strong experience in tech hiring and proficient in new hire joining formalities
- Adhering to SOPs for hiring /interview coordination with respective stakeholders
- Scheduling interviews, coordinating with candidates, recruitment agencies and hiring managers
- Conducting HR interviews to assess cultural fit
- Reviewing & updating job descriptions for all positions regularly
- Updating job requirements in HR MIS
- Maintaining and updating database and personnel file regularly
- Updating & checking DL-CL work instruction for all staffs.
- Assigning the work instruction to all new employees as per their defined roles
- Updating and Maintaining leaves & attendance records of all office staff
- Preparing offer letters, conducting induction and providing the necessary support to the new joiners
- Keeping abreast of changes in policies and ensuring operational hygiene and compliance to policies by reviewing and providing information to the teams
- Preparing & sharing the attendance records of contract employees to vendor and Verifying the salary sheet shared from them
- Maintaining reports and MIS trackers for candidates, employees, administrative requirements
- Proficient with computers, especially MS Office.
- Excellent professional, verbal and written communication skills
NodeJS (Node.js)
React.js
Javascript
MongoDBWe are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
You should have
- Degree in Computer Science or relevant field
- Strong knowledge and understanding of JavaScript and TypeScript
- Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
- Knowledge of backend languages and frameworks primarily Node.js
- Familiarity with SQL databases (e.g. PostgreSQL)
- Knowledge of Docker, Kubernetes would be a plus.
- Leadership skills for guiding and mentoring team mates.
- Understanding of CI/CD Concepts
- Awareness of key concepts in DevOps and Agile principles
Perks
- Flexible working hours - employee tracking is never a thing
- A fun and close-knit agile team.
- Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
- Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.
Job Requirements:
- 3+ years of relevant experience
- Experience in Dynamics 365 CE customization including the development of plugins, workflows, web resources, security, and Portal development.
- JavaScript, jQuery experience.
- CRM API / SDK knowledge and 3rd party solutions integration experience.
- SharePoint integration experience.
- Configuring and customizing D365 CE first-party apps like sales, customer service, Field service.
- Managing Dynamics 365 integration with Azure services.
- D365 certifications
Laravel
PHP
DockerGlobalShaala aims to build a decentralised learning system for children that enables garnering inspiration for learning from educators and industry leaders alike. A personalised platform that grows with the child and helps him/her to engage in experiences that unravels his/her competences and interests.
We are building India's first platform where children of K-12 can engage in:
* Destination-based educational experiences, which involves curriculum mapped experiences at global destinations where kids can apply their learning.
* Virtual educational experiences by interacting directly with industry leaders. Children get to discuss the ‘Why?’, ‘How?’ and ‘Where?’ of current classroom topics directly with industry leaders and understand how the fundamentals they are dealing with are being used to solve problems with real world applications.
Qualifications:
- B.Sc/B.Tech in Computer Science or a related field.
- Strong coding, data structures and algorithms.
- 1+ year experience in PHP (Laravel).
- Experience or keen interest to take ownership of code deployment in Linux based servers, Docker, Jenkins.
- Hands-on experience with relational databases like MySQL, Postgres.
Responsibilities:
- Design and develop software for given requirements.
- Involvement in the full software development lifecycle within broadly defined parameters and providing software solutions keeping into consideration the software quality needs.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimisation and functionality.
- Communicate cross-functionally, collaborate with business teams, engineers to plan, own and deliver solutions on time.
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Full Stack Developer - Averlon