Customer Support executive

Number position – 05

Location – Mumbai Vidyavihar

1. Pure storage – 01 ( Need experience person local from Mumbai having an understanding of technology products will require Techno-commercial person who will be expected to go direct on field .)
2. New upcoming Signups Technologies – 03 ( Need experienced person local from Mumbai having an understanding of technology products will require a techno-commercial person who will be expected to go direct on field .)
3. LSI- 01

· Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.

· Build Relationships: Foster strong connections with customers, ensuring high satisfaction.

· Lead and Strategize: Direct pursuit teams and develop account plans to secure new customers.

· Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.

· Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position Pure Storage.

· Execute Account Strategies: Develop and implement strategies to close deals consistently.

· Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.

· Communicate Effectively: Present proposals highlighting Pure Storage’s benefits.

· Sales Passion: A strong drive for sales and relationship building.

· Enterprise Experience: Selling and exceeding objectives in the Enterprise Storage segment in Mumbai, India.

· Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.

· Prospecting Skills: Advanced skills in engaging new customers are required.

· Ambition and Drive: A goal-oriented attitude and desire to drive change.

· Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.

· Adaptability: Ability to thrive in a fast-paced environment.

· Industry Knowledge: Understanding of cloud computing and Data Centre Architecture.

· Communication Skills: Excellent time management and communication abilities.

· Language Skills: English proficiency.

We are looking for an strong JavaScript developer who is highly skilled with React.js and/or React Native and/or Vue.js skills and exposure to Node Js is preferable

Your primary focus will be developing user-facing web/mobile applications and components. You’ll implement them with the React.js, or React Native or Vue.js frameworks, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial

Responsibilities

Front End React.js or React Native or Vue.js

Developing user-facing applications using React.js, React Native or Vue.js, CSS

Building modular and reusable components and libraries

Optimizing your application for performance

Implementing automated testing integrated into development and maintenance workflows

Staying up-to-date with all recent developments in the JavaScript and React.js/Vue.js/React Native space

Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Server Side - Node.js

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Implementation of security and data protection

Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

React.js and /or Vue.js

Highly proficient with the JavaScript language and its modern ES6+ syntax and features

Highly proficient with React.js/ Vue.js framework and its core principles such as components, reactivity, and the virtual DOM

Familiarity with the React.js ecosystem, including React.js, JSX, Webpack, Enzyme, Redux, and Flux.

And /Or

Familiarity with the React.js/ Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Understanding of server-side rendering and its benefits and use cases

Knowledge of functional programming and object-oriented programming paradigms

Ability to write efficient, secure, well-documented, and clean JavaScript code

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

Proficiency with modern development tools, like Babel, Webpack, and Git

Experience with both consuming and designing RESTful APIs

React Native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Leverage native APIs for deep integrations with both platforms.

Diagnose and fix bugs and performance bottlenecks for performance that feels native.

Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Maintain code and write automated tests to ensure the product is of the highest quality.

Transition existing React web apps to React Native

Node.js

Strong proficiency with JavaScript

Knowledge of Node.js and frameworks available for it (such as Express,)

Understanding the nature of asynchronous programming and its quirks and workarounds

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

Creating database schemas that represent and support business processes

Implementing automated testing platforms and unit tests

Experience and Qualifications:

6 months to 1 years of experience in Node.js and Vue.js/React.js/React Native front end application development.

B.Tech or Equivalent degree.

Strong programming skills.

Ability to work with multiple team members and communicate well.

Strong work ethic is what is rewarded.

About VoltusWave:

VoltusWave is the one of the world's leading No-Code Development Platform backed by Block chain for Enterprises. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on VoltusWave to meet their IT needs and build efficiencies through business process automation and digital transformations. We believe strongly in our mission and values-driven culture and invest in our people for their individual success as well as the organization's success.We encourage youngsters by giving them opportunities to prove themselves and grow along with us.

Mandatory Pointers (Can't be neglected during screening)- 

● At least 3-5 years of experience in managing Facebook Ads campaigns.

● Strong knowledge of digital marketing principles and best practices

● Core experience with companies of a Digital-first nature.

● Must have experience with D2C companies.

● Must have scaled budgets and campaigns efficiently over time.

● Proficiency in Facebook Ads and Instagram Ads platforms

● Experience in optimizing campaigns for lead generation and conversions

● Familiarity with campaign budget management

● Excellent analytical and problem-solving skills

● Ability to work effectively in a team environment and manage a team of 5-6 people

● Strong communication and presentation skills

● Facebook Ads certifications are a plus.

In this role, you will:

• Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
• Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
• Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
• Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
• Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
• Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
• Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
• Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
• Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.

What you should have?

• The street smart way to drive
• SaaS company experience
• It is essential to have good English communication skills.
• It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
• Hands-on experience with Salesforce or other CRM tools..
• Having experience with reporting tools and knowledge of CPaas, Firewall
• Action-oriented and excellent interpersonal skills
• Collaborative skills across departments.

Job Description / Responsibilities

● Join a team of great technical professionals who work hard but have fun and enjoy

developing state-of-the-art product-based applications and websites.

● Use best practice coding standards and implement each deliverable.

● Write and manage program and Bug Fixes

● Construct and support integrations that are easy to manage, maintain, customize and

configure; ensure overall reliability, availability, and high-performance code.

● Analyze system issues and problems and implement solutions rapidly.

● Manage multiple projects simultaneously varying in size and scope

● Work in a fast-paced cross-functional team environment. Effectively handle

time-critical issues and appropriately escalate at-risk items.

Desired profile of the candidate

● Server-side language NodeJS and PHP with experience in any framework.

● Frontend ReactJS, JS and HTML

● MYSQL/MariaDB Database

● Strong knowledge of OOP concepts.

● Good to have a cloud experience

● Computer Science/Software Engineering Bachelor’s degree or higher education.

● Experience in writing high-performance and highly scalable code using best

practices and coding standards.

● Excellent written and spoken communication skills.

● Excellent organizational and attention to detail.

● Good to have familiarity with NoSql DB, web servers (e.g. Apache), caching

(Memcache / Redis), Cloud, NodeJs, Microservices architecture Familiar with

agile software development methodologies (e.g. SCRUM / Agile / Kanban)

● Must know MVC design patterns, XHTML/HTML5, PHP, NodeJS,

CSS3, XML, MySQL/MSSQL, JavaScript jQuery, JSON objects, API, AJAX

functionality and client-side validation.

● Understanding accessibility and security compliance.

● Understanding fundamental design principles behind a scalable application

● Knowledge of using version control software such as SVN or GIT will be preferable.

● Experience in either Mobile application or Data Integration with other apps

would be preferred.

• Contribute to the architecture, design and implementation of major components for OrchestrationandDay2operations management solution
• Document software design and implementation
• Innovate – stay on top of new technologies
•  Recommend and maintain technical design methodologies, processes, and standards
• Identify and resolve key technical and customer issues

• Strong programming skill in golang
• Strong understanding and experience working with grpc
•  Experience working with mongodb, redis and etcd
•  Experience delivering and consuming cloud native solutions
•  Experience writing Helm Charts and Kubernetes operator is a plus
•  Excellent Understanding of Operating System concepts and exposure working with networking constructssuchas sockets, database management, multithreaded applications
•  Solid understanding of computer architecture such as multi-core CPU scheduling, virtual memory, andcaching
•  Knowledge and experience with network and technologies is a plus (e.g. SSL/TLS, TCP/IP, HTTP, X509, PKI etc)
• Experience with container technologies like Docker, Docker-compose and Kubernetes
• Experience with cloud technologies, AWS, Azure, VMware vSphere is a plus
• Experience working with development tools and process including Git, CI/CD.
• Bachelor's degree in Computer Science and 5+ years of related experience: or equivalent experience
• Outstanding interpersonal, verbal, and written communication skills - seriously we want people whocancodebut also be on a team

• Deep understanding of technology and passionate about what you do
• Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problemsolver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meetups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of everyround)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Location: Bangalore or Mumbai-based candidates.   

Role & Responsibility:

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirement:

• 3-5 year of experience in Android app development
• BS/MS degree in Computer Science, Engineering or a related subject
• Should be passionate about the code you write
• Good understanding of Android jetpack libraries and internals
• Good experience on java 
• Knowledge of kotlin is a plus
• Good Knowledge of MVVM, MVP, Dagger, Observables, Livedata, Retrofit, Glide, OkHttp
• Understanding in Unit Testing will be a plus
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.