Guest Management Executive

Job Summary:

We are looking for a highly skilled MERN Stack Developer with at least 3 years of experience to join our team. As a Team Lead, you will be responsible for designing, developing, and optimizing web applications while mentoring junior developers. Strong communication skills and leadership abilities are essential for this role.

Key Responsibilities:

Full-Stack Development

• Develop, optimize, and maintain scalable applications using MongoDB, Express.js, React.js, and Node.js.
• Implement best coding practices, reusable components, and maintain high-performance applications.

Technical Leadership

• Lead a team of developers, conduct code reviews, and provide technical mentorship.
• Ensure the team follows best practices, development standards, and project timelines.

Backend & Database Management

• Design and implement RESTful APIs, GraphQL, and backend logic.
• Optimize MongoDB queries, indexing, and schema design for performance.

Frontend Development

• Develop interactive and responsive UI components using React.js, Redux, Next.js, or TypeScript.
• Ensure seamless user experience and cross-browser compatibility.

Collaboration & Deployment

• Work closely with UI/UX designers, product managers, and DevOps for smooth project execution.
• Manage CI/CD pipelines, cloud deployments (AWS, Firebase, Heroku), and ensure system security.

Requirements:

✔ 3 years of experience in MERN Stack development.

✔ Strong expertise in JavaScript, TypeScript (preferred), and modern frameworks.

✔ Experience leading teams, conducting code reviews, and mentoring junior developers.

✔ Knowledge of Docker, Kubernetes, CI/CD pipelines, and cloud platforms.

✔ Strong problem-solving skills and ability to troubleshoot performance issues.

✔ Excellent communication skills and ability to work in an Agile team environment.

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

• Proficient knowledge of Django and Django REST framework 
• Experience and good understanding of Redis
• Good knowledge and understanding of PostgreSQL or other relational databases 
• Proficient in NoSQL document databases especially MongoDB. 
• Understanding of threading and multiprocessing in Python, and multi-process architecture 
• Good-enough understanding of version control systems like Git or Mercurial 
• Strong unit-test and debugging skills 
• Knowledge of container technologies (specially Docker) and orchestration systems is a plus 
• Strong understanding of various Python Libraries, APIs, and toolkits
• Excellent understanding of MVC and OOP
• Rapid prototyping skills for getting product feedback 
• Experience with Agile and SCRUM methodology

Promobi is looking for an enthusiastic, innovative and experienced Pre Sales Engineer to join our product team. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.

Requirements:

. 

• Work experience on any Mobility Apps/CRM/Software Solutions.
• IST time zone working hours
• Open to travel - National and International Both.
• Customer Facing along with the Sales Team in order to understand customer requirements. 
• Candidate to bridge the gap between the Sales and Development Team to expedite the Feature Request development process.
• Knowledge on Android/iOS/Windows Mobility OS platform is a must.
• Should be Open to Work for EU/UK Time as in need 
• Candidates from Product Testing background are ideal.

Responsibility:

• Deliver sales pitch related to product or OS Platform, 
• Product Demo
• Validating product presentation and proposal to prospective potential clients supporting sales guys. 
• Offering POC and Validating the same. 
• Follow up regularly with prospective existing clients to ensure they are happy. 
• Listen to the needs of the Existing and Prospective Customer market and share insights with product development and marketing teams.
• Supporting Product Installation for Live accounts.
• Technical Audit - Onsite and Online
• Solid understanding of networking principles (Firewall, Network Protocols, IP addresses, subnetting, etc)
• Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management devices. Renowned organizations from startups to Fortune 500 trust MobiLock Pro for their Device Management.

Responsibilities:

• Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
• Create and maintain content for continuous updates and improvements.
• Ensure content is valuable and highly useful.
• Edit content to adhere to the writing process and best practices.
• Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.

Requirements:

• Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
• Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
• An analytical mindset, with good research, prioritisation, and exploration skills.
• Proactive and curious about problems and willing to take responsibility for their solutions.
• Capture business value, priorities, and product context.
• Fluent in both written and spoken English.

EXP:2+YRS
LOCATION: MUMBAI (HYBRID/REMOTE)

GOOD COMMUNICATION

Design, code, test, debug & document software account to the requirement
Develop, maintain, support programs as required
Analyze, diagnose, resolve errors in applications
Follow all standards/methodologies
Participate in requirements analysis

Dear Job Seekers,

Greetings from PIXEL WEB SOLUTIONS....!!! 

             Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of Technologies that can provide sustainable and long-term business solutions. More than 5+ Yrs of experience in global IT markets, we have curved ourselves to adapt leading & cutting edge technologies.

Job Description

     The candidate should have positive attitude with analytical skills. The candidate will be required to play a vital role in the team and should be capable to lead a team for long-term with a positive impact on the team.

Responsibilities

1. Sourcing candidates through different channels of Recruitment like various Job Portals, Professional Sites, Database.

2. Handling End-to-End IT & Technical recruitment Life cycle.

3. Good exposure in Cold Calling

4. Scheduling and Tracking the Shortlisted Candidates until they join.

5. Should have experience in pre joining and post joining formalities.

6. Candidate must possess good Confidence, Multitasking ability, Time management skill, Team working ability

 provide us with the below information required for the further process;-

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