Looking for Guest Management Team: (Immediate Joinee Required)
Ideal candidate will be an enthusiast, with a right approach to learn and grow.
Primary KRA:
a) Support & Guidance to our Guests via Calls | Chats | Email
b) Lead Management – CRM (for sale closures)
c) Competition Analysis, New Campaigns & Site updates
d) Data & Trend Analysis
Mandatory skills: strong communication and convincing skills, go-getter.
Job Description:
- Manage proper database of leads pipeline & follow-up for closure
- Manage our Chat Platform: real time chats with guests to resolve their queries & drive conversions
- Mail Lead: Outbound calling to the consumers who have shown interest in our services
- Close tracking of competition offers, our site offers and analytics
What we offer: A great learning experience across different business verticals, Very Strong Mentors with about 10-15Yrs of industry experience, flexible working hours, family working culture, start-up environment.
About Beyond Enough
Beyond Enough brings the Excitement and Experience back to Online Shopping, Ticket booking - Amusement Parks/Events/Movies/Dining, Planning Travel & Leisure, @home pampering. On every product purchased, ticket booked or services availed, consumers get over & above the expectations - Beyond Cash. Our goal is to help our members save on their regular online purchases at leading Indian and International Brands.
Entertainment | Travel | Shopping | Doorstep Salon | Gift Cards | Packages | Recharges
GoBeyond!!
Similar jobs
- 1.Sales Consultants:
Responsibilities:
- Interact with clients to understand their travel requirements and preferences.
- Present and promote our holiday packages and services effectively.
- Close sales and achieve monthly targets.
- Build and maintain strong client relationships to ensure repeat business.
Requirements:
- Excellent communication and negotiation skills.
- Proven track record in sales or customer service.
- Passion for travel and knowledge of tourist destinations.
- Ability to work in a fast-paced environment.
- 2. Tele Marketing Executives:
Responsibilities:
- Reach out to potential clients via phone calls to introduce our services.
- Schedule appointments or follow-ups for the sales team.
- Maintain accurate records of calls and customer details.
- Requirements:
- Strong communication skills with a pleasant telephone manner.
- Previous experience in telemarketing or customer service preferred.
- Goal-oriented and self-motivated.
- Ability to handle rejection positively and persistently.
- 3. Business Development Executives:
Responsibilities:
- Identify and prospect potential clients through various channels.
- Develop and implement strategies to expand our client base.
- Requirements:
- Strong networking and relationship-building skills.
Preferred Candidate Profile:
- Candidates residing in or near
for sales and tele ( Koramangala or travelable distances) for BD ( Koramangala, hebbal, Whitefield)
- Immediate availability for joining.
- Enthusiastic individuals with a passion for sales and customer service.
- Ability to complete the target.
Perks and Benefits:
- Attractive salary package with lucrative incentives.
- Comprehensive training and development programs.
- Opportunity for career growth and advancement.
- Exciting incentives based on performance.
- PF and other benefits.
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
· To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
· To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
· Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
Selected intern's day-to-day responsibilities include:
1. Provide a delightful renting experience to customers
2. Help maximize sales at all opportunities and provides a friendly and welcoming environment
3. Achieve individual/team sales targets
4. Communicate effectively with customers to determine needs
5. Demonstrate ways to increase store productivity
6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers
8. Maintain a professional and personal appearance consistent with established guidelines
9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures
10. Accurately enters customer and product information into company backend tools on a day to day basis
11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards
Our requirements for consultants include
- Impeccable communication skills, sales background in Ed-tech or education.
- Availability to join immediately or within 30 days of offer release.
- proof of incentive/salary slips and minimum 3 referrals from past organizations.
- The role requires working from the office in Gurgaon, with a 6-day workweek and 9 hours daily from 10 am to 7 pm, with only Sunday off.
Job Responsibilities:-
Build relationships with customers over calls.
- Responsible for customer relationships after the sale process is complete.
- Call Customers to keep them up to date on products and launch new products to maintain that relationship.
- Ensure a high customer satisfaction level by proactively understanding customer needs.
- Taking Feedback, and suggestions from customers.
Requirements-
Highly motivated and target-driven Individual
- Good communication and negotiation skills.
- Prioritizing time management and organizational skills.
- Fresher / Experienced in any domainFresher / Experienced 1 to 2 years
-Kannada & English and basic knowledge of Hindi
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.
Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.
- Generating leads by calling in international shift (9PM-9AM).
- Cold Calling of leads on a daily basis
- Generating trial classes by pitching to the parents to take the Trial Class
- Visualizing, managing and achieving targets
- Closing the sale through smart and strategic approach
- Delivering, achieving the KRA's and the defining customer experience
- Presenting detailed information and responding to questions from managers, clients, and customers
What you need to have:
- Any graduate with demonstrable ed tech sales experience of 1-3 years.
- Should have good communication skills.
- Flexible for 6 days working, Rotational shift timing (International Shift) and offs.
- Should be able/willing to attend inbound calls.
Experience: 1 to 3 years
Annual CTC: Rupees 2,00,000 to 3,60,000