Guest Management Executive

Position Overview:

As a Shopify Developer, you will play a pivotal role in the development and customization of Shopify themes. Your expertise in HTML5, SASS/CSS3, and JavaScript, coupled with proficiency in VueJS or React, will drive the creation of dynamic and responsive web designs. Operating within EST and GMT work times, you will utilize CI/CD frameworks and pipelines to streamline development processes, emphasizing performance optimization techniques such as FCP, CLS, and LCP. Your familiarity with Shopify site architecture and integration with third-party apps like Algolia and Boost will enable you to implement custom solutions tailored to clients' needs.

Additionally, your strong grasp of Liquid code and Shopify JS APIs will facilitate troubleshooting and resolution of front-end technical challenges, ensuring cross-browser compatibility and adherence to performance budgets. Your ability to work both independently and collaboratively, coupled with a keen attention to detail and problem-solving skills, will be invaluable in driving the success of our projects. While certification and experience with Shopify Plus and API development are advantageous, your dedication to understanding technical architecture and delivering end-to-end project implementations will be key to your success in this role. 

Key Responsibilities:

• Expert in Shopify theme development and customization

• An expertise in HTML5, SASS/CSS3 and JavaScript and expertise with VueJS or React

• Willing to work on EST and GMT work time.

• Experience in CI/CD frameworks and using pipeline.

• Experience in Performance optimization, performance budget, FCP, CLS, LCP

• Experience of Shopify site Architecture and its custom integration with Third party apps like Algolia, Boost etc...

• Working knowledge in code optimization and improving site performance in shopify theme.

• Ability to understand anything that uses JSON REST/ GraphQL API.

• Proficiency in working with different Shopify JS APIs, Strong in Liquid code.

• Offering expertise in troubleshooting and resolution of front-end-related technical problems, guiding the team through complex technical challenges.

• A thorough understanding of Shopify admin/backend system and cross-browser compatibility issues

• A strong understanding of responsive web design techniques

• Should be able to do unit testing.

• Excellent problem-solving skills and attention to detail

• Ability to work independently and in a team environment

Required Qualifications:

• Shopify certification

• Experience with Shopify Plus store development.

• Strong in API development and customization, App Development using PHP/Laravel or any scripting language.

• Hands on experience in integrating API/web services.

• Shopify End to end project implementation.

• Ability to understand the technical architecture design of the solution

Job Summary:

We are seeking an experienced Tableau Server Administrator to manage, maintain, and optimize our multi-node, on-premise Tableau Server environment. The ideal candidate will have strong expertise in Tableau Server architecture, installation, upgrades, and troubleshooting, as well as ensuring its scalability, performance, and security. This role will also involve collaboration with business intelligence teams to support Tableau dashboards and workflows.

Key Responsibilities:

Tableau Server Installation & Configuration:

1. Manage multi-node, on-premise Tableau Server deployment and configuration.
2. Install and upgrade Tableau Server across environments (Development, QA, Production).
3. Configure and maintain Tableau Server processes, services, and configurations for optimal performance.

Performance Monitoring & Optimization:

1. Monitor server performance, disk space, and log files to ensure availability and efficiency.
2. Conduct capacity planning and fine-tune server resources (e.g., CPU, RAM, and disk utilization) to support increasing workloads.
3. Optimize Tableau extracts, data connections, and server processes for improved speed and efficiency.

User Management & Security:

1. Manage user accounts, groups, roles, and permissions in Tableau Server.
2. Implement and enforce security protocols for data, content, and access controls.
3. Collaborate with IT teams to ensure compliance with organizational security policies.

Troubleshooting & Issue Resolution:

1. Diagnose and resolve Tableau Server-related issues, including downtime, errors, and performance bottlenecks.
2. Work with Tableau Support to address critical incidents and escalations.

Automation & Scripting:

1. Automate administrative tasks using Tableau Server Command Line (tabcmd) and REST APIs.
2. Schedule and monitor Tableau extract refreshes, subscriptions, and workflows.

Collaboration with Stakeholders:

1. Work closely with BI developers, data engineers, and analysts to support Tableau content publishing and troubleshooting.
2. Assist in creating governance standards for Tableau content and server usage.

Data Connectivity & Integration:

1. Maintain and troubleshoot Tableau Server connections to various data sources, such as SQL databases, flat files, and APIs.
2. Collaborate with data teams to ensure high availability and data accuracy.

Upgrades, Patches & Backups:

1. Plan and execute Tableau Server upgrades, patches, and backups with minimal disruption to operations.
2. Implement disaster recovery plans and strategies for Tableau Server.

Documentation & Reporting:

1. Maintain detailed documentation for server configurations, upgrade logs, and processes.
2. Create usage reports, server activity logs, and audit trails for stakeholders.

Required Skills & Qualifications:

Technical Expertise:

• Strong experience with Tableau Server administration in a multi-node, on-premise environment.
• Proficiency in Tableau Desktop, Tableau Prep, and Tableau Server tools (tabcmd, TSM, REST API).
• Knowledge of Windows Server/Linux administration and networking concepts.
• Familiarity with scripting languages (Python, PowerShell, or Bash) for automation.

Database & Data Integration Skills:

• Experience with relational databases like SQL Server, PostgreSQL, Oracle, or MySQL.
• Knowledge of data extraction, ETL processes, and integrating Tableau with enterprise data sources.

Performance Tuning:

• Expertise in optimizing Tableau extracts, dashboards, and server configurations for high performance.

Problem-Solving Skills:

• Ability to troubleshoot server issues and resolve them efficiently.

Soft Skills:

• Excellent communication and collaboration skills.
• Strong organizational skills with attention to detail.

Preferred Qualifications:

• Tableau Server Certified Associate or Certified Professional certification.
• Experience managing Tableau in high-availability and disaster recovery scenarios.
• Familiarity with Tableau Cloud or hybrid Tableau environments.
• Knowledge of load balancing, SSL certificate configuration, and Active Directory integration.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and Tableau certifications.
• Flexible working hours and hybrid working options (if applicable).
• Access to cutting-edge BI tools and resources.

As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.

Join us!

Organization      : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)

Requirement     : SAFe Scrum Master

Experience         : 8+ Years

Job type               : Permanent

Location               : Hyderabad

Role Requirements

• Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
• Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
• Guiding the scrum team on self-organisation and cross-functionality.
• Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
• Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
• Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
• Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
• Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other scrum masters to grow within the role.
• Contributes to the advancement and improvement of agile practices within the organisation.
• Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
• Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader  department initiatives, business and corporate initiatives.

Technical Experience

• Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
• Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
• Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
• Experience coaching organisations and scrum teams in an agile framework.
• Ability to establish and maintain strong relationships and work collaboratively with and through others.
• Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
• Experience in a highly analytical, results-oriented environment with cross-functional interactions.
• Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
• Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
• Ability to break down and solve complex problems and follow solutions through to completion.
• Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
• Planning and problem solving with Product Management and Solution Delivery teams.

Education / Qualifications / Training

• Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
• Scaled Agile Scrum Master certification preferred.
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
• Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
• Must have led teams of technical analysts, software developers and QA test analysts.
• More than comfortable in an ambiguous matrixed organisation.

Software Developer:

• Strong experience on Java and Python
• Experience on Kafka, Kubernetes, and React
• Must have experience on any one database
• Location :Bangalore and Hyderabad
• Experience : 5-10 Years

Job Highlights

• Must be proficient in PHP,WordPress MVC,MySQL,CSS,HTML,JavaScript,AJAX,JSON Should possess strong experience on Symfony
• Must have experience in API Development
• Good knowledge of relational databases,version control tools and of developing web services Solve complex performance problems and architectural challenges
• 1 -3 years experience with PHP-framework based Development

Job description

• Looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. His primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to request from the front-end. Therefore, a basic understanding of front-end technologies is necessary as well.

Key Responsibilities

• Head responsibility to evaluate, design, develop and assist application systems. Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Integration of data storage solutions & Contribute in all phases of the development lifecycle. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Develop and deploy new features to facilitate related procedures and tools if necessary.

We are looking to hire a Full-time, Remote (India) Backend engineer with a flair for writing full stack code to help create a SAAS product from the ground up in a niche industry.
This will be the v2.0 of an existing legacy platform with paying customers. This position is within the first few hires in the founding team of the revamped company.
We are on a mission to build a truly world class product and deliver at high speeds with high quality.

Read on and apply for the job if you are a doer, likes no BS, think you're competent enough to get things done, wants some quiet time every day, wants to make a difference, values work life balance and enjoy life outside work.

Experience -

At least 3 to 4 years building scalable SAAS applications in the cloud. It would be great to showcase anything progressive. Education from premier institutions, git contributions, tech blogs, volunteering, pet projects, etc.

Responsibilities -
- Architect, write, deploy and own the (SAAS) product from a technical standpoint working closely with other devs on the team
- Create and deliver the product end-to-end all the way to the user
- Write highly performant code and continuously measure performance and make the application better based on benchmarks
- Debug production issues and keep the application quality high always
- Assist with hiring more people when the team grows
- Pick up any appropriate work as in any early-stage company

General Skills Needed -

- Should be able to build and deploy multi-tenant SAAS applications end to end
- Need to have a technology-agnostic mindset. Should be able to easily pick up any new technology based on the use case.
- Should be an expert software craftsman/craftswoman. Must own the code and be proud of what you build.
- Write well thought out, well-tested code with extensive unit tests and integration tests so that the addition of future features is easy.
- Must know cloud deployment concepts and be comfortable creating and maintaining cost-effective cloud deployment strategies. AWS experience highly preferred.
- Must be able to design and architect simple, market-tested yet highly scalable solutions
- Must be able to quickly iterate and produce working software at a high speed. Must not be shy to scrap and rebuild when there is a need
- Must be appreciative of documentation and write well-documented code and technical documentation alongside

Technical Skills Needed -
- Expert level knowledge in Python and Django. We are a Python/Django/Javascript/ReactJs/AWS shop.
- Must have good knowledge/experience in creating cost-efficient and scalable cloud deployments (AWS preferred)
- Must have good knowledge of industry-standard design patterns and tools
- Must have a good understanding of various frameworks on authentication and authorization, billing and metrics
- Some experience in data analytics and reporting - creating reports based on the data collected and deliver to the frontend
- Expertise with Frameworks

1. Django, or similar backend frameworks
2. PostgreSQL, MySQL, any NoSQL or other database technology

Perks -

- Opportunity to build a SAAS product from the ground up. Lots of challenges to tackle on
- Work remotely from anywhere within India
- Emphasis on work-life balance and professional development
- Flexible work hours and a lot of autonomy
- Work with a very informal team collaborating over slack. No meaningless meetings. Focus on getting things done and not hours put in
- Opportunity to grow the team with the company
- Market salary and a yearly bonus outside the salary based on company + individual performance
- Generous PTO plan