
What you’ll do
Roles and Responsibilities
- Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods.
- Meet customer service team call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Qualifying Criteria
- 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
- Fluent in English.
- Strong phone handling skills.
- Ability to multitask.
- Prioritise and Manage time effectively.
- Academics - Minimum Graduate
- Age - 20 to 25 years
About UniAcco
UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK. We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

About UniAcco
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Company Profile:
We are a curated marketplace where we connect potential pet parents with responsible breeders Pan-India to provide healthy and purebred pets alongside pet care guidance and pet supplies and services making us a complete pet ecosystem. Mr n Mrs pet rose to be a modern pet solution backed by a strong network of responsible breeders spread across Pan-India along with a team of Pet-parents and Pet-lovers who passionately contribute to making pets’ lives better. Our promise was to provide Healthy and Happy pets along with pet care assistance in all aspects of pet parenting and that’s how we have built Mr n Mrs Pet to be a complete pet ecosystem since 2016.
Requirements:
- Relevant experience in E-com.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- Expert-level analytical and problem-solving skills, including using measurement and analysing large datasets to gain insights and drive business decision.
- Ability to think strategically.
- Demonstrated ability to lead product and merchandising decision-making and customer user journey optimization.
- Ability to execute high level sales volume.
- Demonstrates strong motivation and team building skills.
- Stay up to date on latest SEO trends and technical/algorithm search engine updates.
Responsibilities:
- Create content recommendations to gain organic traffic
- Track, report, and analyse website analytics
- Work with client development teams to ensure that SEO best practices
- Work with client teams to drive SEO in content creation and development.
- Consistently improve the customer journey and optimize the conversion rate throughout website through close collaboration with the design.
- Maximize revenue through diligent management of the products/categories/campaigns across the website.
- Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the website.
- Collaborate with content/copy teams to provide keywords and phrases for optimal SEO performance of published content across all channels.
- Analyse and report lead provider/Lead aggregator performance to increase sales.


mavQ is seeking a motivated Lead FullStack Enginner to join our team. mavQ is a low-code Artificial Intelligence platform that enables organizations to build fast, cohesive, and user-friendly applications to digitally transform while creating valuable insights. mavQ offers AI-enabled products such as Intelligent document processing, a contact center platform, a suite of electronic research administration tools, DataX- a data orchestration and pipeline tool with a built-in machine learning workbench, and more. mavQ also offers professional services for full-stack development and AI services on the multi-cloud ecosystem. Learn more...
You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.
Skills Required:
- At least 8 years of experience with Frontend and Backend Technologies.
- Experience in Java, Spring, API Integration, Angular, Frontend Development.
- Ability to work with caching systems such as Redis.
- Good understanding of cloud computing & Distributed systems.
- Experience in people management.
- Capability of working within a budget of hours and completing projects by a deadline to appropriate quality standards
- Communicate clearly and ask clarification questions, dig deeper.
- Ability to work from visual and functional specifications
- Work with a positive attitude even when circumstances may be unfavorable
- Understand RESTful APIs, MVC concepts, and how to effectively use SVC systems
- Ability to work effectively in a team of developers and representatives of other functional groups, such as design
- Good Experience in CI/CD, Kubernetes, Test suits, Docker.
- Good Understanding of the Command line.
- Good with client Interaction.
Roles & Responsibilities:
- Effective Problem Solving Skills. Assist the team with debugging & guidance when needed.
- Responsible for managing a team of 8-10 developers.
- Lead the product’s technical domain with full authority.
- Assist the product & project management teams with setting timelines & priorities for feature development.
- Drive good coding standards & development practices in the team.
- Own the code review process for the team & ensure high quality work.
- Assist with system & architecture design & research into new technologies.
- Be involved with client communications when needed from a product sales perspective.
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others
***


Key Skills required
1. Understanding of the entire Mobile Application Development lifecycle
2. Solid experience of 2 years + in building Native Swift based iOS applications
3. Excellent knowledge of iOS specific user interfaces, user experiences and guidelines
4. Working experience with MVC and MVVM architectures
5. In depth knowledge of iOS specific user experiences and human interface guidelines
6. In depth experience in implementing user interfaces for iOS - Auto Layout
7. Hands on experience working with API integration within iOS applications
8. Hands on experience working with 3rd party SDKs, Libraries and APIs
9. Experience with media streaming & playback using AV Player, AV Foundation & AV Capture
10. Experience working with analytical SDKs like Firebase Crashlytics, Branch.io etc
11. Experience with Push Messaging, Local Notifications, Background services
12. Experience in debugging errors and crashes using tools such as Crashlytics or Sentry
13. Experience with Marketing and Attribution SDKs such as Clevertap, Branch and/or Appsflyer
14. Experience in releasing applications to the Apple App Store
15. Ability to work in an Agile environment
16. An inclination towards cross platform technologies such as React Native
- Job Brief Summary
We are looking for Java Developers who have proficient experience in Micro services. Someone who is ingenious focussed and will work collaboratively with the team.
- Roles & Responsibilities
- Participate in requirement understanding of the client and help tech lead to provide size estimations.
- Follow agile practices and work collaboratively with the team.
- Develop and write a unit test for code.
- Ability to commit code on the repository.
- Coordinate with team members to manage branches and resolve conflicts.
- Mandatory Skills & Knowledge
- Sound knowledge in building RESTful Services using Spring Boot framework with micro services.
- Proficient knowledge of Core Java, Advance Java, Micro services, Web services, Multithreading, spring boot, Spring Framework, Database, Dockers, Kubernetes.
- Good knowledge in Database Schema design.
- Expertise in deploying Sprint Boot / Micro services.
- Familiarity with AWS as cloud hosting, AWS APIs.
- Experience in writing Unit Test cases.
- Languages / Frameworks:
- Spring Boot
- Hibernate/ JPA
- Experience in Micro services architecture
New app research and add to the Shopify store
Existing app management and updates
New features development (if the development timeline is small enough to accommodate. For major projects we will scope separately)
Marketing support by changing content and setting for apps
Data hygiene management - Add, update, delete data
Custom development on Shopify Plus store.
SEO updates
Create an engaging and knowledgeable online Shopify store to increase sales and revenue
Be an expert in all aspects of the ECommerce platform
Proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections )
A knowledge of SCSS
Good to have experience in WordPress, Magento, and BigCommerce
Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality.
Test and debug websites regularly to improve performance
Increase conversion rates by optimizing the website
Must have good coding standards.
Sound knowledge of concepts and the latest trends
Ability to work independently and multi-task in a fast-paced environment
Requirements:
Minimum 1 to 3 years of experience
Good communication
Willingness to learn new technology
Analytical skills
Highly organized and detail-oriented.
Confident, self-motivated, and work well in team environments

- Hiring Mode : Permanent
- Working hour : Malaysian Hour (9am – 6pm)
- Minimun : 8 years in PHP Developement
- Preferred Candidate currently in Malaysia, willing to work and based In Pulau Indah, Selangor. If candidate currently in home country, willing to relocate to Malaysia after getting Malaysian EP approval is a Must.
- Thoroughly assess the requirement details and conduct feasibility study.
- Work with Project Manager or Project Coordinator on the task/module release plan.
- Propose solution on the implementation which meets the requirement.
- Full stack development which includes, front-end, back-end, middleware with database optimization.
- Writing efficient and well-structured code. Frequent update and altering the application codes to enhance performance.
- Documentation within the code is a must to provide reference and description to the other developers.
- Assist in the application technical documentation.
- Lead the development by monitoring a group of developers.
- Provide assistance and guidance on the application development.
- Verify the codes done by the other developers (Juniors).
- Troubleshooting application and code issues.
CRM Technical Developer
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.
About the job
Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results.
As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.
Day-to-day you will:
- Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
- Demonstrate technical knowledge to design and implement CRM solutions
- Research customer issues that may be non-standard in order to offer solutions
- Support design of conceptual architecture and technical solutions
- Ensure project quality meets standards through critical metric identification and testing plan
- Identify process gaps and work cross-functionally to formulate improvement plans
- Travel as needed
Key Role Skill & Capability Requirements:
You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.
Your technical skills may include:
- Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
- Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
- Develop reports or dashboards using PowerBI and integrate with D365CS
- Develop web application, web API, console application, window services to integrate with D365CS
- Develop a script to migrate existing CRM to D365CS
- Complete the documentation required including the source codes, technical specification, and unit test result
- Support SIT, UAT, and production and fix the defect within the agreed SLA
- Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
- Develop Power BI reports and integration to Microsoft Dynamic 365 CRM
Your non-technical skills may include:
- Client management skills and the ability to work with customers to develop and manage an action plan
- Some consulting experience working with external clients
- Experience working with global/offshore teams
- Excellent communication skills
Preferred Education Background:
Bachelor's degree in a relevant field preferred.
Preferred Years of Work Experience:
- Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
- Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
- Experience with Microsoft Dynamics 365 Field Service is essential
We are looking for Test Engineer: 4+years (2+ years of Test Automation)
Role: Automation Testing
Location: India
No. of Positions: 2
Work Type: Permanent
Location: Remote (within India)
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!
Responsibilities of a test automation developer include:
Designing and writing test automation scripts
Using test automation frameworks
Working with QA analysts and software developers to find solutions
Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.
Additional Skills:
Applicants must have experience with software testing tools Selenium with Eclipse IDE.
Programming languages: Java
We are Financial services, so Mathematical aptitude and strong problem-solving skills will be an advantage.

Responsibilities
- Be responsible for our native Android and iOS mobile apps.
- Be flexible and knowledgeable so that you can switch between the two platforms as and when needed.
- Collaborate with Product Managers, UI designers, and other technical development resources
- Turn design ideas into features implementation that scale to millions of users by working closely with other mobile and backend engineers
- Develop unit and integration tests to ensure code quality and test coverage
- Ability to work independently solving technical problems
- Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
- B.S. degree in Computer Science or related degree from an accredited college or university
- You have at least 5 years of experience in developing native mobile applications with Java and/or Kotlin (for Android) and Objective-C and/or Swift (iOS) while working within a team environment.
- Strong knowledge of Android SDK as well as iOS SDK – app lifecycle, UI using XML layouts (Android) and constraints and dynamic sizing (iOS) as well as data management and caching
- Knowledge of build systems in Android using Gradle. Knowledge of cocoapods and other tools for iOS build systems
- Knowledge of change management systems such as Git
- Knowledge of Reactive programming
- You’re familiar with mobile product and design lifecycle, and collaborating closely with designers and product managers
- You have experience building and shipping mobile apps to a large user base.
- You write high quality code with unit and automated tests.
- You’re comfortable with identifying and fixing performance bottlenecks.
- Experience integrating backend REST API’s.
- Experience in Agile/SCRUM and Unit Testing, Continuous Integration, Test-Driven Development
- Strong understanding of object oriented design principles
Nice to Haves
- Knowledge scripting tools and build tools.
About Quotient
Quotient (NYSE: QUOT) is the leading digital media and promotions technology company that creates cohesive omnichannel brand-building and sales-driving opportunities to deliver valuable outcomes for advertisers, retailers and consumers. The Quotient platform is powered by exclusive consumer spending data, location intelligence and purchase intent data to reach millions of shoppers daily and deliver measurable, incremental sales. Quotient partners with leading advertisers and retailers, including Clorox, Procter & Gamble, General Mills, Unilever, Albertsons Companies, CVS, Dollar General and Peapod Digital Labs, a company of Ahold Delhaize USA. Quotient is headquartered in Mountain View, California, and has offices across the US as well as in Bangalore, Paris, London and Tel Aviv. For more information visit http://www.quotient.com" target="_blank">www.quotient.com
Quotient is an equal opportunity employer. We celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws

