Customer Care Executive

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery

Manager, you will be responsible for monitoring and guiding the execution of all work that is

delivered by the agency. You will provide excellent client service, applying the agency’s best

resources and effectively managing people across departments to ensure that programs are

flawlessly executed on time and on budget.

RESPONSIBILITIES:

● Manage the execution of multi-channel marketing and advertising communications

programs that can include email, direct mail, digital, web, event, collateral, and other

marketing communications

● Write creative briefs/work orders for projects and run project/creative kick-off meetings

● Manage creative development of multiple projects with many versions

● Assist with strategy development

● Assist in creating presentations, POVs, test planning, etc.

● Develop strong, trusting relationships with internal teams and clients

● Ensure flawless execution of projects

● Coordinate with the print producer or project manager to develop schedules. Partner with

print producer/project manager during the production phase of a project

● Manage the project schedules to ensure completion on time. Surface any unresolved

timing or resource issues with the Partner agency

● Develop rapport and partnering relationships with key clients. Build the relationship by

demonstrating a genuine sense of responsibility for the success of the business

● Manages project estimates to ensure projects stay on budget. Assist Partner agency

with accruals or budget reporting as needed

● Involved in project-level strategy planning/development

● Develop a deeper understanding of the client’s business and the automotive

environment by actively learning about business, products, and competitive environment.

Based on knowledge of business and industry, bring forward and identify new initiatives

and opportunities

● Writes presentations, POVs, test plans, and recommendations for projects

● Presents creative ideas to clients

● Understand fast past nature of business and positively respond to last-minute client

requests

● Sufficient presence to be respected by clients and internally

Required Skills

● University degree (ideally in marketing/business studies)

● Ideally 1-2 years of experience in an agency environment in a client service role

● Proficient in Word, PowerPoint, and Excel

● Ability to work under pressure, meet deadlines across multiple projects and display

strong organizational skills

● Ability to transfer knowledge from project-to-project

● Well organized

● Shows initiative and desire to learn

● Handles assigned work requests in an efficient, timely manner

● Has strong client relationship experience

● Can successfully complete projects without assistance

● Understanding of KPIs and analytics

● Highly developed interpersonal and communication skills

● Use sound and logical judgment

● Displays strong problem-solving skills

● Strong client service orientation

● Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our

client's businesses and provide creative solutions to help brands grow meaningful relationships

Manage The ProjectPowerPointAdvertising CommunicationsMarketing CommunicationsClient ServiceExcelTest PlanningTest PlansChannel MarketingDevelop Schedules

Job Overview:

We are seeking a skilled Senior Python Full Stack Developer with a strong background in application architecture and design. The ideal candidate will be proficient in Python, with extensive experience in web frameworks such as Django or Flask along with front-end technologies like HTML, CSS and JavaScript. You'll play a key role in designing scalable applications, collaborating with cross-functional teams, and leveraging cloud technologies.

Key Responsibilities:

• Design, develop, and maintain robust web applications using Python and frameworks like Django or Flask.
• Collaborate with product managers and designers to define application architecture and ensure scalability and performance.
• Implement responsive user interfaces using HTML, CSS, and JavaScript.
• Utilize AWS cloud services to deploy and manage applications effectively.
• Containerize applications using Docker and orchestrate them with Kubernetes.
• Ensure seamless communication with databases, optimizing queries and data models as necessary.
• Write clean, maintainable, and efficient code, adhering to best practices.
• Conduct code reviews and mentor junior developers.
• Troubleshoot and resolve application issues in a timely manner.
• Stay updated with emerging technologies and industry trends.

Qualifications:

• Proven experience in Python development (5+ years preferred).
• Strong application architecture and design skills.
• Proficiency in Django or Flask frameworks.
• Hands-on experience in front-end technologies: HTML, CSS, and JavaScript.
• Hands-on experience with AWS cloud services (EC2, S3, RDS, etc.).
• Experience with Docker and Kubernetes for containerization and orchestration.
• Proficiency of database communication, including SQL and NoSQL databases.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• 
  

NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Role- Node.js Developer/Senior Node.js Developer

Job description:

- (Nodejs, Express), MySQL, Postgre SQL
- Working experience of GIT
 - Well-versed and experienced with unit testing, code coverage.
- Well versed with SOILD design principles and its application
- Good to have – some experience with Azure DevOps and/or azure functions.
- Good knowledge of designing and writing restful API.

• Analyze and document requirements for enhancements to systems and / or business processes.
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Document development and operational procedures
• Support junior developers’ work

Technical Competencies

• Strong understanding of object oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Expertise in REST APIs and WCF
• Strong knowledge of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Strong Skills and experience with web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Proficient with tools to enable SDLC (TFS, Visual Studio, etc.)

Behavioral Competencies

• A go getter attitude with the ability & desire to work in a fast-paced challenging environment
• An innovator mind-set who strives to make things better
• Ability to work independently with the knowledge as well as capability to quickly grasp and make an immediate impact
• Good written & verbal communication skills

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls per day, generating interest, qualifying prospects and closing sales.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure

Requirements:

• Comfortable working in Sales profile
• Build long-term trusting relationships with clients
• Stay up-to-date with new products and new pricing/payment plans
• Strong phone presence and experience dialling dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.