Customer Care Executive

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

UX/UI Designer

Crafting digital interfaces that captivate, engage, and simplify

As a UX/UI Designer at ProCreator, you'll be the architect of visual storytelling. Your canvas? A spectrum of digital interfaces that captivate, engage, and simplify life for users across the globe. Whether it’s weaving the visual fabric of a landing page, crafting the intuitive flow of SaaS applications, or shaping the aesthetic pulse of mobile apps, your work will touch lives and redefine user experiences.

Requirements

What you need to bring to the ‘table’

• Design & Innovation: Create wireframes, prototypes, and visual designs that are not just visually stunning but are intuitive and user-centric.
• Collaboration & Leadership: Work alongside a talented team of designers, developers, and content strategists to bring cohesive and innovative products to life. Lead and mentor junior designers, fostering an environment of growth and creativity.
• Client Interaction: Engage with clients to understand their vision and become a bridge between their ideas and exceptional UI outcomes.
• Continuous Learning: Stay ahead of the curve, constantly updating yourself and the team on the latest trends and standards in the UI/UX universe.
• Experience & Expertise: At least 3-5 years in UI/UX design with a portfolio that showcases your flair for creating engaging user interfaces.
• Technical Proficiency: Strong skills in Figma, design system and familiarity with UX research methodologies. Bonus points for proficiency in prototyping/motion design tools.
• Communication: Excellent communication skills to articulate design choices and collaborate effectively with stakeholders.
• Mentorship: A commitment to nurturing talent, sharing knowledge, and uplifting the skills of junior designers.

What you will do

• Design & Innovation: Transform user insights into compelling design prototypes, features, and specifications. Ensure high-quality deliverables that captivate and engage.
• Collaboration & Leadership: Lead the design process from concept to final hand-off, fostering creativity and innovation within the team.
• Client Engagement: Collaborate with clients and users to understand their needs and translate them into exceptional products, websites, and applications.
• Design Systems Mastery: Develop and implement comprehensive design systems and components, ensuring consistency and scalability.
• Problem-Solving: Identify and address UX issues, utilizing user feedback and usability testing to refine and enhance the user experience.
• Mentorship: Guide and mentor a team of UX designers, promoting a collaborative and inclusive work environment.

Benefits

• Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
• Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
• Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
• Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
• Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
• Team Retreats: Annual retreats focused on team-building.
• Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
• Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.

Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!

Immediate Joiners Preferred. Notice period - Immediate to 30 days

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

For new a project, we are seeking a talented requirement in engineer with testing abilities to join our dynamic team. In this role, you will handle the definition and quality assurance of requirements for various procedures, including bug fixing, maintenance of existing components, functional or technical enhancements (change requests). The project is about to create a global solution for payroll validation processes related to customer payments. It involves data from various systems, leading to complexity. Currently, manual work is time-consuming and error prone. Your responsibilities will include collecting and documenting requirements from, transforming the results to developable epics and user stories and defining test cases for ensuring a correct implementation. 

Responsibilities:

Requirements Engineering:

Define and adjust requirements.

Document requirements.

Manage requirements.

Testing:

Create test concepts.

Develop test cases for system testing and, if necessary, for UAT (User Acceptance Test).

Prepare and create test data for system testing and UAT.

Execute tests and document results.

Report to project management or the customer’s contact person.

Defects Management:

Manage defects in JIRA/XRay.

Independently plan and initiate retest activities based on defect status.

Establish and ensure the centrally defined defect process for the listed procedures.

Perform manual regression tests after the release of a new version on the test system.

Document test execution.

Regularly review and adjust regression test cases (test data, test scripts, expected results).

Test Automation:

Create test cases for test automation.

Develop test data for test automation.

Define machine-executable test scenarios using test frameworks.

Coordinate and plan test strategies.

Plan test resources.

Monitor test execution.

Report to project management.

Create automated test cases using, following internal development guidelines and the internal automation framework.

Integrate created test cases into JIRA/XRay.

Ensure documentation of tests.

Maintain scripts within a project/regular operation.

Ensure robust automated test execution.

Use components for dynamic test data generation.

Maximize modularization and reusability of code/components.

Execute automated test cases after the deployment of a new release as specified by the project.

Document test execution as required by the project.

Communicate test results to the customer’s contact person.

Requirements:

Proficiency in test methodology, ideally ISTQB certified (Advanced).

Proficiency in requirements engineering, ideally IREB certified (Advanced).

Strong analytical skills and good abstraction ability (Advanced).

Result-, goal-, and service-oriented work approach (Advanced).

Independent working style, adherence to deadlines (Advanced).

Fluency in both technical and business languages (Advanced).

Understanding of IT interfaces (technologies, data transfer e.g., Web Service, File) (Basic).

Knowledge of IT security and data protection concerning IT applications and documents (Advanced).

Experience with system and integration tests as well as regression test concepts (Advanced).

Experience in agile processes (Basic).

Expertise in Micro Focus UFT framework (UFT Developer) or Playwright (Advanced).

Skills & Requirements

Test methodology, ISTQB certified, Requirements engineering, IREB certified, Analytical skills, Abstraction ability, Result-oriented, Goal-oriented, Service-oriented, Independent work, Adherence to deadlines, Fluency in technical and business languages, Understanding IT interfaces, Knowledge of IT security, Data protection, System testing, Integration testing, Regression testing, Agile processes, Micro Focus UFT framework (UFT Developer), Playwright.

Requires Back Office Executive for a Travel Company dealing in International and Domestic tour packages.

You must be graduate with good communication skills with additional computer and internet knowledge .

job involves talking to customers and designing their tour packages , attending calls , making calls and closing travel deals.

React Developer - Weapons Master

Smooth like butter, like a criminal undercover

• At least a year’s experience with React and Redux. You Know how to integrate Babel and use Webpack You should have worked with unit testing frameworks such as Mocha, Jest, Jasmine, or Ava
•  Experience building pixel perfect UI with HTML5 and CSS, Sass is a plus 
• Used developer tool plugins for the browsers and have knowledge of Flow ( Plus points here) along with an understanding of functional programming concepts

• - The ability to impact the next billion in the fintech industry.
• - Complete freedom to execute stupid ideas brilliantly
• - Furry friends to work with. We’re talking about our office cat, Shera of course!
• For more details dial - nine/one/zero/one/four/double three/eight/one/two.

• Design intuitive, human-centric flows, and experiences on the web, iOS, and Android
• Own a wide variety of projects that vary from big picture concepts to granular feature details
• Identify and produce design artifacts that make the team more effective (journey map, user flow, wireframes, etc.)
• Analyze the success of your solutions and iterate
• Create our design system from scratch yourself and help onboard future designers as we scale
• Present work and use design to build alignment and influence product direction
• Research and understand users, plan and conduct usability tests, and leverage data to make confident design decisions
• Influence our product roadmap by advocating for the user and educating the team on key design concerns
• Contribute to high-level strategic decisions with the engineering team and leadership

Skills & Requirements

• If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 1-8 years of experience delivering extraordinary design as a UX designer, information architect, interaction designer, or similar. Experience designing in the fintech industry is a big bonus.
• Portfolio with a history of impactful projects that showcase your design process
• Strong UX, interaction, and visual design skills
• A human-centric approach to designing products
• A bias for action and a tenacious focus on how your work impacts users and the business
• Strong cross-functional collaboration and communication skills
• Fluency in commonly used design software (FIGMA!) and related tools

Good to have

• Experience leading / mentoring other designers
• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience setting a vision for a product experience.
• Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
• Ability to write and edit HTML, CSS, and Javascript
• Conceptual understanding of popular front-end frameworks like Angular and React

We’re on the lookout for Presentation specialists (100% remote role) for our content development productized service. Our ideal candidate is someone who is good with design, and lightning-fast with PowerPoint.

Responsibilities

• Update/Refresh PowerPoint slides including standardizing shapes, positioning
• Create fresh slides from text, images and convert them into editable PowerPoint elements
• Adhere to brand guidelines set by the clients
• Create infographics in PowerPoint from scratch

We rely heavily on choosing assets from library vs. creating them from scratch

Requirements

• 3 years prior experience in creating Presentation Slides
• Proficient with written English
• An eye for quality understands design. colour contrasts, font styles, alignment and needs to have an attention to detail
• Experience with other Software tools such as Photoshop, Visio, Illustrator is a plus
• Aggressive: The company leadership is extremely driven and aggressive, and the potential candidate should have the same all-consuming drive

Benefits:

• INR 4-6 lakh/yr
• WFH benefit: INR 5K/mo for WFH conveniences. Buy coffee, energy drinks, hire a cleaner, whatever makes your WFH life easier