Customer Care Executive

Experience: 6+ Years

Location: Chennai & Pune

Work Model: Hybrid

Notice Period: Immediate Joiners Preferred

Role Overview

We are looking for a highly skilled Senior Python Engineer to design, develop, and scale robust backend systems and data-driven applications. The ideal candidate should have strong problem-solving skills, experience with modern Python frameworks, and exposure to cloud and emerging technologies like Generative AI and LLMs.

Key Responsibilities

• Design, develop, and maintain scalable applications using Python
• Build and optimize RESTful APIs using Flask or FastAPI
• Work on data manipulation, processing, and transformation using Python libraries
• Collaborate with cross-functional teams to define and deliver high-quality solutions
• Develop efficient, reusable, and reliable code with strong attention to performance
• Implement containerization and orchestration using Docker and Kubernetes
• Ensure application security, data protection, and compliance best practices
• Manage code versioning using Git and follow CI/CD best practices
• Contribute to cloud-based deployments and infrastructure
• Explore and implement solutions using Generative AI and Large Language Models (LLMs)

Required Skills & Qualifications

• 6+ years of hands-on experience in Python development
• Strong understanding of Python fundamentals and problem-solving skills
• Experience with data manipulation libraries (e.g., Pandas, NumPy)
• Expertise in building REST APIs using Flask or FastAPI
• Solid understanding of ORM frameworks (e.g., SQLAlchemy, Django ORM)
• Experience with cloud platforms (AWS, Azure, or GCP)
• Hands-on experience with Docker and Kubernetes
• Strong knowledge of application security principles
• Proficiency in Git and version control practices
• Exposure to Generative AI concepts and working with LLMs

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

* You are an athlete and QA is your sport.

* Your passion drives you to learn and break stuff and not because your manager tells you to.

* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.

* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"

* Enjoys solving problems and delight users both internally and externally

* Take pride in working on projects to successful completion involving a wide variety of technologies and systems

Skills and Experience

* 2+ year of experience working as a Quality Assurance Engineer & shipping high quality products.

* Strong knowledge of QA methodology and tools

* Experience in manual testing

* Hands on experience in any one of Automation testing frameworks - Selenium, TestNG. Robot, UFT etc

* Experience in API & Mobile testing

* Experience in Any Scripting and Programming language

* BE in Computer Science or equivalent combination of technical education and work experience

Preferred Qualifications

* QA Experience in Ecommerce Operations/Payments/Fintech domain

* Proficiency in Java/C/Golang or any high level programming language

* Hands on experience in any one of Automation testing frameworks - Playwright, Selenium, TestNG. Robot, UFT etc

* Ability to understand technical specifications and analyze log files

* Knowledge of Test suite management tools - JIRA etc

What will you do ?

* Utilize innovative testing technologies to develop product's testing strategy

* Participation in design and code inspections.

* UI, API and Hybrid testing and automation

* Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation

* Analyze test logs, debug failures; create test reports, co-ordinate with stakeholders

* Collaborate with stakeholders across the organization such as experts in - product, design, engineering

* Create Automation scripts

* Uphold best practices in software testing with attention to security practices

Here are examples of apps/features you will be working on as a QA Engineer

* Intuitive, easy-to-use APIs for payment process.

* Integrations with local payment gateways in international markets.

* Dashboard to manage gateways and transactions.

* Analytics platform to provide insights

Role Overview

Provide advanced (L3) technical support for Citrix environments, ensuring high availability, performance, and security of virtual applications and desktops. This role involves handling complex escalations, root cause analysis, and implementing solutions for enterprise-level Citrix infrastructure.

Key Responsibilities

• Escalation Support: Act as the highest-level escalation point for Citrix-related incidents and problems.
• Citrix Infrastructure Management: Administer and maintain Citrix XenApp/XenDesktop farms, Citrix ADC (NetScaler), and Citrix Provisioning Services.
• Troubleshooting & RCA: Perform deep-dive troubleshooting and root cause analysis for critical issues.
• Performance Optimization: Monitor and tune Citrix environments for optimal performance using tools like Citrix Director and EdgeSight.
• Patch & Upgrade Management: Plan and execute upgrades, migrations (e.g., XenApp 6.5 to 7.x), and security patches.
• Automation & Scripting: Develop PowerShell scripts for automation and efficiency improvements.
• Integration: Collaborate with VMware/Hyper-V teams for VDI and virtualization support.
• Documentation: Maintain detailed technical documentation and knowledge base articles.
• Security & Compliance: Ensure adherence to ITIL processes and security best practices.

Required Skills & Experience

• Technical Expertise:
• Citrix Virtual Apps and Desktops (XenApp/XenDesktop)
• Citrix ADC (NetScaler), Citrix Provisioning Services
• Active Directory, DNS, DHCP
• Tools: Citrix Director, EdgeSight, Citrix Studio
• Certifications: Citrix Certified Expert (CCE-V) or Citrix Certified Professional (CCP-V) preferred; ITIL Foundation a plus.
• Scripting: Strong PowerShell skills for automation.
• Soft Skills: Excellent problem-solving, communication, and ability to work in global teams.

If you have a creative eye for design, this internship provides an opportunity to develop branding materials, posters, and social media creatives for the school.

Benefits:

● Work on real-world design projects

● Portfolio-building opportunity

● Hands-on experience with branding and promotional materials

Key Responsibilities:

✔ Design posters, brochures, and promotional materials

✔ Create engaging content for social media campaigns

✔ Collaborate with the marketing team for visual branding

Requirements:

● Proficiency in Canva, Photoshop, or Illustrator

● Creative thinking and attention to detail

Job Summary

Hitasoft, a web and mobile application development company is looking for a Full Stack Developer(MERN) to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

The job location is Madurai.

Responsibilities

Binding of UI elements to JavaScript object models

Creating RESTful services with Node.js

MERN stack developer must have proven experience in front & back-end development.

Work in a cross-functional team to deliver a complete user experience.

Developer must expertise into MongoDB, Express, Node.js, & React.

Create Unit and Integration tests to ensure the quality of code.

MERN full stack developer must have the ability to wear many hats and learn new technologies quickly.

Understanding & proficiency in REST APIs.

MERN stack developer should know Git Repository and Jira.

Integration of data storage solutions [RDBMS, NoSQL DB].

Work with development teams and product managers to ideate software solutions.

Develop and manage well-functioning databases and applications.

Test software to ensure responsiveness and efficiency.

Create security and data protection settings.

Requirements

MERN Full stack eCommerce developer is responsible for writing reusable, testable, and efficient code.

Design and implementation of low-latency, high-availability, and performant applications.

Implementation of security and data protection.

Understanding of performance testing and optimization techniques.

MERN software developers must have good communication & interpersonal skills.

Ability to work independently with minimum supervision.