
What you’ll do
Roles and Responsibilities
- Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods.
- Meet customer service team call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Qualifying Criteria
- 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
- Fluent in English.
- Strong phone handling skills.
- Ability to multitask.
- Prioritise and Manage time effectively.
- Academics - Minimum Graduate
- Age - 20 to 25 years
About UniAcco
UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK. We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

About UniAcco
About
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About Company
Helical Insight an open source Business Intelligence tool from Helical IT Solutions Pvt. Ltd, based out of Hyderabad, is looking for a product engineer having strong knowledge on Java. Helical Insight has more than 50+ clients from various sectors. It has been awarded the most promising company in the Business Intelligence space. We are looking for rockstar developers to join our product team.
Job Brief
We are looking for some good candidates with the below-mentioned skill set. We are open to really good candidates with a knack to learn & with the right attitude, even if they don't fulfill the entire criterion mentioned below.
Skill set and Qualification required
Mandatory Experience/knowledge with
- Java , J2EE, Junit
- Servlets , JSP
- SQL
- Spring Framework, Hibernate
- Data Structure, Design Patterns, Multi-threading
- JSON
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Nice to have
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Work Experience: 2-4 Years
Education: BE/ BTech/ MTech/ MS in Computer Science, or equivalent preferred.
Job Description:
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.
Your primary focus will be the development of iOS applications and their integration with back-end services.
You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.
Responsibilities:
Design and build applications for the iOS platform
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Skills:
Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch
Experience with iOS frameworks such as Core Data, Core Animation, etc.
Experience with offline storage, threading, and performance tuning
Familiarity with RESTful APIs to connect iOS applications to back-end services
Knowledge of other web technologies and UI/UX standards
Understanding of Apple's design principles and interface guidelines
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Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)
Familiarity with cloud message APIs and push notifications
A knack for benchmarking and optimization
Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
Familiarity with continuous integration
Make sure to mention any frameworks, libraries, or any other technology relevant to your project
- Java, J2EE
- Microservices
- Spring Boot
- JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
- Oracle / MySQL / Postgres DB
- Angular / React / React Native
- JIRA, Bitbucket
Must-Have -
- Excellent knowledge of Core Java and Spring
- Strong experience in REST API and web services
- Experience in Oracle / Mysql / Postgres DB
- Should be efficient with Java J2EE and related technologies
- Should have very good communication skills and analytical skills.
- Should have good knowledge in Software Development Life Cycle and Agile methodologies.
- Good knowledge of current / emerging technologies and trends
- Good analytical and problem-solving skills
- Excellent written and verbal communication skills. High levels of initiative and creativity
- Good communication skills with all stakeholders, good team player with the ability to mentor juniors
Good to Have:
- Knowledge in Banking Domain
- Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.
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Other Generic and Behavioural Skills
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- Strong organizational and project management skills
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to details
Why should you apply:
- Great opportunity to be a part of booming Healthcare sector and ride the wave
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- Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
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Ability to interact with team members and stakeholders from different cultures within and outside India









