
What you’ll do
Roles and Responsibilities
- Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods.
- Meet customer service team call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Qualifying Criteria
- 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
- Fluent in English.
- Strong phone handling skills.
- Ability to multitask.
- Prioritise and Manage time effectively.
- Academics - Minimum Graduate
- Age - 20 to 25 years
About UniAcco
UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK. We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

About UniAcco
About
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Immediate Joiners Preferred. Notice Period - Immediate to 30 Days
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
Responsibilities:
- Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
- Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
- Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
- Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
- Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
- Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
- Create reports, dashboards, and NOW-Performance Analytics widgets.
- Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
- Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
- Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.
Requirements:
- Several years of experience in the development environment with a focus on ServiceNow.
- Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
- Excellent programming/scripting skills, ideally in JavaScript.
- Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
- ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
- Strong communication skills with very good English language skills (German skills are a plus).
- A degree in computer science or comparable training is required.
Skills & Requirements
ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).
Must have
Proven understanding of Data Modelling and Analytics
Advanced knowledge and experience working with relational and NOSQL databases as well as data warehousing.
Experience of working with Microsoft’s BI technology stack SSIS, SSRS, SSAS (tabular model), Power BI, Power Query, Excel.
Experience with Microsoft Azure Analytics tools and technologies such as Azure Synapse Analytics, Azure Data Bricks, HD Insight, Azure Data Factory, Azure Machine learning, Azure Stream Analytics, Azure Data Lake, Azure Analysis Services, Event Hubs, Azure Data Explorer, Azure Data Share, Azure Time Series Insights.
Good interpersonal, verbal, and written communication skills with a proven ability to explain complex technical ideas and problems clearly to non-experts
Good to have
Self-motivated, enthusiastic, and strong problem solving skills
Cultural awareness and experience of delivering solutions internationally working in an agile project delivery environment.
Experience maintaining source control in Git or Azure DevOps
Strong experience with various Software Development Life cycles (SDLC) methodologies: Agile or Standard waterfall initiatives
Proven experience working with various Project Management practices and disciplines
Demonstrated strong interpersonal skills to augment a close working relationship with cross functional teams
A history of designing and implementing reporting solutions that are both functional and engaging
Meticulous attention to detail
Proficiency in DAX, MDX, Python/Scala/Spark SQL
Non-profit sector knowledge/experience
Cosmos DB
Machine Learning
Roles & Responsibilities
Provide the organisation with accurate and timely BI solutions based on requirements gathered through business partnering activities
Maintain and support existing BI solutions
Proactively source new and innovative solutions that provide clear business value and construct ‘proof of concepts’ to demonstrate the new solutions
Proactively identify any technical project risks/issues related to BI
Estimate and deliver BI project tasks to agreed prioritisation and timeframes
Support the IT Service Delivery team with the BI reporting environment
Assist product owners in designing, agreeing, implementing and managing changes to the BI environment
Maintain accurate technical documentation
Communicate data and insights


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Understanding of SDLC & OOPs concepts.
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Must have experience with ASP.NET with C#
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Good knowledge of SQL server / POSTGreSQL database
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Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap
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Ability to design Web architecture.
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Ability to bug fixing in existing projects.
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Knowledge of functions, procedure, triggers.
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Ability to write optimized sql query.
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Good knowledge of developing Desktop Application
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Knowledge of WCF, Web Services and file management.
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Knowledge of digital signature is preferred.
Roles And responsibilities-
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Should be able to work in a team environment.
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Strong in Software Development and Problem Solving Skills.
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Design, Develop and Unit Test software independently.
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Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.
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Freshers: Should have B.Tech background and should have strong in problem solving skills.
Today, UPCRED is a fun bunch of spirited, analytical, and ambitious folks building the first-of-its-kind technologies for the influencer marketing ecosystem. We are a bunch of hungry mavericks here to empower 10Mn businesses in their digital influencer marketing and enhance the earning experience of over 50 million social influencers users across globe.
And we are just getting started, Would you want to join this club of thinkers, innovators, dreamers, and challengers?
As a Product Designer, you will be responsible for delivering the best online user experience for our users on WEB and APP, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty.
Responsibilities:
Reimagine and optimize the web and mobile app experience.
Plan and implement new designs.
Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions.
Create prototypes for new product ideas.
Collaborate with marketing & sales team to support UPCRED Footprints growth objectives.
Implement processes & structures to help with platform scalability and consistency.
Preferred Skills:
You have at least 2-3 years of experience, ideally within UX Design, UI Design, or Mobile App Design.
Having experience in startups will be an added advantage.
You are able to lead and have good management skills.
You have good knowledge of Adobe Photoshop and Adobe Illustrator.
You are a good multi-tasker who can work within tight deadlines.
You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders.
You enjoy finding creative solutions to problems
If you have a passion for building and scaling marketplaces that stand out for great customer experience, this is a game-changing role in our crazy pursuit to become India’s most loved social brand.
We at UPCRED
Life so good, you’d think we’re kidding:
Competitive salaries.
An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, promise.
Flexible working hours.
Tailored vacation & leave policies so that you can enjoy every important moment in your life.
Learning and upskilling opportunities.
Good food, games, and a cool office to make you feel at home.
HOW?
Apply, and let us know your interest?
UPCRED Advert, that's how we grow, fair and transparent!


About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Job Location -Bangalore
Requirement
4+ years of experience building frontend for consumer facing products
- 2+ years experience on React Native and core principles
- Good to have experience with popular React.js
- 1+ years of Team Lead/Management experience
- Develop all user-facing products in React
-Solid SQL / relational database experience MySQL is a plus
- Thorough understanding of architecting the frontend system with Server Side Rendering –
- Familiarity with modern front-end build pipelines and tools
- Understands app development cycle
-Flexibility and deadline driven
Regards
Team Merito
Responsibility of / Expectations from the Role:
- Document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations
- Contribute to all phases of the development lifecycle.
- Write well-designed, testable, efficient code.
- Ensure designs follow specifications.
- Ability to work independently.
- Persistent problem solver but know when to ask for help.
- Open-minded, transparent and able to learn and adapt.
- Good communication skills – both written and verbal.
- Teamwork skills with a problem-solving attitude.
We are looking for Full-stack engineers with a minimum of 2 to 3+ years of exposure to Node JS, Express JS, Mongo DB, and React JS to join our team.
At Aryston Web Solution Pvt. Ltd, you will use the latest software development languages, techniques, and approaches and work with a visionary team to build solutions you can be proud of.
Your role and responsibilities
- Creating solid back-end code with Node JS.
- Writing code in async-await architecture.
- Integrating REST APIs in front-end application using React JS
- Writing mongoose schema efficiently can implement MRC architecture in the express framework
- Implementing business logic in front-end applications using javascript, should be able to handle complex JSON architecture.
- Should be able to manage states using Redux, Redux thunk/saga, Mobx.
- Should be comfortable in using both functional and class components in React.
- Must be familiar with popular React UI libraries like Material UI, Antd.
- Implement best practices and constantly learn new ways of keeping codebases up to date.
- Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.
- AWS SDK hands-on experience, Firebase Services experience, Oauth 2.0 handling knowledge are best to have.
Criteria
- 2+ years of work experience with Node JS, Mongo DB Javascript and React JS.
- Proficient understanding of code versioning tools, such as Git.
- You care about the design and user experience of an application. The choice of third-party libraries should be elegant.
- You must respect the timeline of the deliverables and releases.
Why Join Us?
Aryston Web Solution builds robust solutions for clients in 10+ sectors including cybersecurity, education, healthcare, hospitality, insurance, transportation which makes a positive impact in 5+ countries in the world.
We also have our B2B SAAS product and catering a wide range of clients through it.
At Aryston -
- Your work gets recognition from day 1.
- Since we work very closely, We honor the decision and opinions of our colleagues.
- We grow, you grow.
- We explore and learn new things together.
- Fixed working hours.
- We follow proper productive techniques to get things done, so there are fewer phone calls or boring meetings, and of course zero blame game.
Kolkata (West Bengal)



