Customer Care Executive

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Role: SAP Quality Management Consultant (QM/WM)

Location: Bangalore, India (Hybrid)

Experience: 7-10 years total (5-6+ years relevant SAP QM experience)

Employment Type: Full-time / Contract

Job Summary

We are seeking a Senior SAP QM Consultant with deep expertise in SAP Quality Management module configuration, master data setup, and integration with Warehouse Management, Procurement, and Plant Maintenance. The ideal candidate will drive QM process optimization, FIORI enablement, and documentation for enterprise-wide quality assurance implementations.

Key Responsibilities

• Configure and customize SAP QM master data including Inspection Plan setup, characteristics, and inspection methods
• Manage end-to-end QM processes: Inspection lots creation, result recording, defect management, and usage decisions
• Implement Quality Certificates and Quality Notifications workflows
• Enable and customize FIORI apps for QM functionalities (inspection, notifications, certificates)
• Design and document Process Design Documents (PDDs) for QM configurations and integrations
• Integrate QM module with Procurement (MM) and Plant Maintenance (PM) processes
• Conduct Sample Management configuration and optimization (preferred)
• Support Warehouse Management (WM) integration for quality-controlled stock movements
• Perform unit testing, integration testing, and user acceptance testing for QM configurations
• Provide knowledge transfer and training to business users and support teams

Mandatory Skills 

1. QM Master Data: Inspection Plan setup& configuration
2. QM Core Processes: Inspection lots, result recording, defects, usage decisions
3. Quality Documents: Quality Certificates&Quality Notifications
4. Integration: Procurement (MM)+Plant Maintenance (PM)
5. FIORI Enablement: QM-specific FIORI appsactivation & customization

Technical Skills:

✅ SAP QM Module (5-6+ years hands-on)

✅ SAP S/4HANA QM (preferred)

✅ Inspection Planning & Master Data

✅ FIORI Apps Configuration (QM domain)

✅ SAP MM/PM/WM Integration

✅ Process Design Documentation (PDD)

✅ Sample Management (advantageous)

✅ SAP ECC 6.0 / S/4HANA experience

✅ ABAP debugging (basic)

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field
• SAP QM Certification (preferred)
• Proven experience in 2+ full lifecycle SAP implementations
• Excellent documentation skills (PDD, configuration guides)
• Strong verbal/written communication for stakeholder interaction

What We Offer

• Work on enterprise-scale SAP transformations
• Hybrid work model in Bangalore
• Opportunity to work with Fortune 500 clients
• Career growth in SAP QM consulting
• Competitive compensation + benefits

Role : Product Manager – Oracle Xstore

Work Location : Any Xebia location

Shift timings : 3 PM to 12 AM

Mode of Work : 3 Days work from office

Qualifications:

• Bachelor’s degree in business, Computer Science, or a related field.
• 1-2 years of experience in product management or related roles, preferably in the retail technology sector.
• Strong knowledge of Xstore POS and Oracle applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Analytical mindset with experience in data analysis and performance metrics.
• Passion for technology and a deep understanding of retail operations across US , Canada, and Latin-American markets

Preferred Skills:

• Familiarity with Agile methodologies.
• Experience with product management tools (e.g., JIRA, Trello).
• Understanding of software development processes and lifecycle.

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate

Skills:      

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Automate infrastructure creation with Terraform, AWS Cloud Formation
• Perform application configuration management, and application-deployment tool enabling infrastructure as code.
• Take ownership of the Build and release cycle of the customer project.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.
• Participate in hiring culturally fit engineers in the organization, help engineers make their career paths by consulting with them.
• Design the team strategy in collaboration with founders of the organization.

What are we looking for?

• 4+ years of experience in using Terraform for IaaC
• 4+ years of configuration management and engineering for large-scale customers, ideally supporting an Agile development process.
• 4+ years of Linux or Windows Administration experience.
• 4+ years of version control systems (git), including branching and merging strategies.
• 2+ Experience in working with AWS Infrastructure, and platform services.
• 2+ Experience in cloud automation tools (Ansible, Chef).
• Exposure to working on container services like Kubernetes on AWS, ECS, and EKS
• You are extremely proactive at identifying ways to improve things and to make them more reliable.

You will be preferred if

• Expertise in multiple cloud services provider: Amazon Web Services, Microsoft Azure, Google Cloud Platform
• AWS Solutions Architect Professional or Associate Level Certificate
• AWS DevOps Professional Certificate

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.