Customer Care Executive

Role & responsibilities

• Ensure all websites imagery are engaging.
• Work with the Product Management, Technical/Development and Design teams to ensure alignment with the brand strategies.
• Analyze market, consumer and competitive trends and apply as appropriate.
• Manage, monitor, and present relevant data, trends, successes, exceptions, feedback, threats and changes regarding the company's web presence and action as appropriate.
• Edit and retouch images for print production
• Prepare print-ready files (CMYK, bleed, crop marks, proper resolution)
• Excellent communication and time management skills.
• Proven record of matching deadlines to deliver projects.

Preferred candidate profile

• Well versed experience in using design tools, such as Photoshop, Illustrator and Adobe InDesign, working knowledge of After Effects/Maya or any 3D software.
• Create and adapt packaging artwork on supplied dyelines
• Maintain proper bleed, fold, and safety areas
• Create packaging mockups when required
• Knowledge of spot UV, foil & special finishes
• Deep knowledge of the image manipulation process and understanding how to make a product fit in a stock image.
• Knowledge of AI tools like Runway, Mid Journey etc.
• Fully conversant with Microsoft Office applications, e.g. Outlook, Word, PowerPoint and Excel.
• Ability to navigate in both Mac and PC environments.
• Proven track record in a similar role.
• Excellent written and verbal communication skills.
• Strong analytical skills for preparing reports and KPI monitoring.
• Strong understanding of typography, colour theory, and layout design
• Knowledge of print formats, materials, and finishing techniques
• Ability to work independently and in a team.

Location: Bengaluru, Kadugodi

Experience: 4-6 years

About company:

Client is a Germany-headquarted IT consulting and service organization. With over 25 years of expertise and global presence, we are committed to customer excellence and focused in addressing niche areas of product engineering, process consulting and software development in automotive, railways, production automation, data management and business IT domains.

Key Responsibilities:

• Develop or enhance features to meet industry standards, safety regulations, and project specifications.
• Collaborate with Business stakeholders to understand Business Requirements
• Work closely with hardware engineers, QA, and Scrum Master to integrate software solutions into embedded systems.
• Identify Problems and resolve technical issues within embedded systems, making critical decisions on system architecture and software design.
• Strive towards Improving Processes, system performance, optimize code and innovate in software design.
• Work closely with vendors to design and implement edge AI solutions

Requirements:

• Must have done B.Tech/B.E preferably in ECE stream
• Must have Proficiency in Python/C/C++, Go Lang, Scripting in Bash
• Must have Strong Fundamentals on Embedded Development Life cycle
• Must have Strong knowledge on Embedded Linux, Unix/Linux commands, RTOS and SQL
• Sound knowledge of CAN/J1939 protocol, Sensor Data Processing and Telemetry
• Experience with tools like JIRA and Agile/Scrum methodology
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Ability to work on multiple projects and prioritize work effectively
• Ability to work independently and as a team member
• Strong analytical and problem-solving skills

Nice to Have:

• Understanding of ADAS, Driver Monitoring Systems
• Experience with embedded video coupled with edge AI

Job Description:

As a Machine Learning Engineer, you will:

• Operationalize AI models for production, ensuring they are scalable, robust, and efficient.
• Work closely with data scientists to optimize machine learning model performance.
• Utilize Docker and Kubernetes for the deployment and management of AI models in a production environment.
• Collaborate with cross-functional teams to integrate AI models into products and services.

Responsibilities:

• Develop and deploy scalable machine learning models into production environments.
• Optimize models for performance and scalability.
• Implement continuous integration and deployment (CI/CD) pipelines for machine learning projects.
• Monitor and maintain model performance in production.

Key Performance Indicators (KPI) For Role:

• Success in deploying scalable and efficient AI models into production.
• Improvement in model performance and scalability post-deployment.
• Efficiency in model deployment and maintenance processes.
• Positive feedback from team members and stakeholders on AI model integration and performance.
• Adherence to best practices in machine learning engineering and deployment.

Prior Experience Required:

• 2-4 years of experience in machine learning or data science, with a focus on deploying machine learning models into production.
• Proficient in Python and familiar with data science libraries and frameworks (e.g., TensorFlow, PyTorch).
• Experience with Docker and Kubernetes for containerization and orchestration of machine learning models.
• Demonstrated ability to optimize machine learning models for performance and scalability.
• Familiarity with machine learning lifecycle management tools and practices.
• Experience in developing and maintaining scalable and robust AI systems.
• Knowledge of best practices in AI model testing, versioning, and deployment.
• Strong understanding of data preprocessing, feature engineering, and model evaluation metrics.

Employer:

RaptorX.ai

Location:

Hyderabad

Collaboration:

The role requires collaboration with data engineers, software developers, and product managers to ensure the seamless integration of AI models into products and services.

Salary:

Competitive, based on experience.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficiency in code versioning tools, such as Git.
• Ability to work in a fast-paced and evolving environment.
• Excellent teamwork and communication skills.
• Familiarity with agile development methodologies.
• Understanding of cloud computing services (AWS, Azure, GCP) and their use in deploying machine learning models is a plus.

Other Requirements:

• Proven track record of successfully deploying machine learning models into production.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful AI/ML projects.

Founders and Leadership

RaptorX is led by seasoned founders with deep expertise in security, AI, and enterprise solutions. Our leadership team has held senior positions at global tech giants like Microsoft, Palo Alto Networks, Akamai, and Zscaler, solving critical problems at scale.

We bring not just technical excellence, but also a relentless passion for innovation and impact.

The Market Opportunity

Fraud costs the global economy trillions of dollars annually, and traditional fraud detection methods simply can't keep up. The demand for intelligent, adaptive solutions like RaptorX is massive and growing exponentially across industries like:

• Fintech and Banking
• E-commerce
• Payments

This is your chance to work on a product that addresses a multi-billion-dollar market with huge growth potential.

The Tech Space at RaptorX

We are solving large-scale, real-world problems using modern technologies, offering specialized growth paths for every tech role.

Why You Should Join Us

1. Opportunity to Grow: As an early-stage startup, every contribution you make will have a direct impact on the company’s growth and success. You’ll wear multiple hats, learn fast, and grow exponentially.
2. Innovate Every Day: Solve complex, unsolved problems using the latest in AI, Graph Databases, and advanced analytics.
3. Collaborate with the Best: Work alongside some of the brightest minds in the industry. Learn from leaders who have built and scaled successful products globally.
4. Make an Impact: Help businesses reduce losses, secure customers, and prevent fraud globally. Your work will create a tangible difference.

Job Description 

Mandatory Requirements

● 5+ years of backend development experience with Drupal 10/11

. ● Strong expertise in headless/decoupled Drupal architectures.

● Proficiency in creating and exposing APIs using GraphQL, REST, and JSON:API.

● Hands-on experience with content types, view modes, fields, paragraphs, and taxonomies.

● Strong understanding of custom module development, Drupal hooks, and services.

● Experience integrating and querying Elasticsearch/Solr Search in Drupal applications.  Proficiency with Drush, Composer, Acquia Cloud, Git, Ddev, and CI/CD tools.

● Solid knowledge of security best practices in Drupal and API development.

● Experience with API versioning, rate-limiting, and token-based authentication (OAuth2/JWT).

● Knowledge of performance optimization (Varnish, Redis, CDN integration).

● Experience with automated testing in Drupal (PHPUnit/Behat).

● Prior experience collaborating with Next.js frontend teams.

● Exposure to Content Staging, Multi-site architectures, or content governance workflows.  Roles & Responsibilities  Develop and maintain headless Drupal 9/10 backends for frontend integration.

● Expose content via GraphQL, REST, and JSON:API for frontend consumption.

● Design and manage content types, fields, paragraphs, taxonomies, and view modes.

● Develop custom modules and extend Drupal core functionalities.

● Configure and optimize Elasticsearch/Solr search for scalable search solutions.

● Collaborate with frontend developers to enable component-driven development.

● Implement SEO-friendly, accessible, and multilingual configurations.

● Apply performance tuning, API caching, and backend security best practices.

● Actively participate in sprint planning, demos, and retrospectives.

● Conduct peer code reviews and ensure adherence to documentation and coding standards. 

Job Title - IT Project Manager

Location - Surat (on-site )

Experience - 2+ years

Job Description

We are seeking an Associate IT Project Manager to assist in planning, coordinating, and delivering technology projects on time and within budget. The role involves supporting senior project managers, collaborating with cross-functional teams, and ensuring smooth execution of IT and software initiatives.

Key Responsibilities

• Support end-to-end project lifecycle — planning, tracking, and delivery.
• Coordinate with developers, QA, and DevOps teams to meet project goals.
• Maintain project schedules, documentation, and communication plans.
• Track progress, risks, and dependencies; escalate issues when needed.
• Assist in sprint planning, reporting, and client communication.
• Contribute to process improvements and ensure adherence to delivery standards.

Qualifications

• 2+ years of experience in IT project coordination or management (mandatory).
• Familiarity with software development or IT systems.
• Understanding of Agile/Scrum or traditional project methodologies.
• Strong communication, organization, and multitasking skills.
• Proficient in tools like Jira, Asana, or ClickUp.
• Bachelor’s degree in IT, Computer Science, or related field.

Mandatory skills:

• Good knowledge on Android SDK.
• Working experience in Kotlin.
• Workingexperience in JSON & XML Parsing
• Working experience back-end development, web connectivity, and database (SQLite)
  
  

Secondary Skills:

• Experience with Version Control System
• Experience with Bug Tracking

Added advantage if the candidate possess below skills.

• Bluetooth communication, BLE

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Anaplan and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Anaplan.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Anaplan for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

• Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization
• Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub
• Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
• Additional skills in SOA, ESB, JMS
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Experience in eCommerce/Hybris payment integration, 3rd Party integration development.
• Preferable to have development experience in Spartacus Hybris module.
• Preferable to have exposure to Azure cloud (Hybris CCV2)
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the clients’ needs and holding them accountable for high standards of delivery
• Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.