Customer Care Executive

About Verix

Verix is a platform for verification, engagement, and trust in the age of AI. Powered by blockchain and agentic AI, Verix enables global organizations—such as Netflix, Amdocs, The Stevie Awards, Room to Read, and UNICEF—to seamlessly design, issue, and manage digital credentials for learning, enterprise skilling, continuing education, compliance, membership, and events.

With dynamic credentials that reflect recipient growth over time, modern design templates, and attached rewards, Verix empowers enterprises to drive engagement while building trust and community.

Founded by industry veterans Kirthiga Reddy (ex-Meta, MD Facebook India) and Saurabh Doshi (ex-Meta, ex-Viacom), Verix is backed by Polygon Ventures, Micron Ventures, FalconX, and leading angels including Randi Zuckerberg and Harsh Jain.

What is OptimizeGEO?

OptimizeGEO is Verix’s flagship product that helps brands stay visible and discoverable in AI-powered answers.

Unlike traditional SEO that optimizes for keywords and rankings, OptimizeGEO operationalizes AEO/GEO principles ensuring brands are mentioned, cited, and trusted by generative systems (ChatGPT, Gemini, Perplexity, Claude, etc.) and answer engines (featured snippets, voice search, and AI answer boxes).

Role Overview

We are hiring a Backend Engineer to build the data and services layer that powers OptimizeGEO’s analytics, scoring, and reporting.

This role partners closely with our SEO/AEO domain experts and data teams to translate frameworks—gap analysis, share-of-voice, entity/knowledge-graph coverage, trust signals—into scalable backend systems and APIs.

You will design secure, reliable, and observable services that ingest heterogeneous web and third-party data, compute metrics, and surface actionable insights to customers via dashboards and reports.

Key Responsibilities

• Own backend services for data ingestion, processing, and aggregation across crawlers, public APIs, search consoles, analytics tools, and third-party datasets.
• Operationalize GEO/AEO metrics (visibility scores, coverage maps, entity health, citation/trust signals, competitor benchmarks) as versioned, testable algorithms.
• Design & implement APIs for internal use (data science, frontend) and external consumption (partner/export endpoints), with clear SLAs and quotas.
• Data pipelines & orchestration: batch and incremental jobs, queueing, retries/backoff, idempotency, and cost-aware scaling.
• Storage & modeling: choose fit-for-purpose datastores (OLTP/OLAP), schema design, indexing/partitioning, lineage, and retention.
• Observability & reliability: logging, tracing, metrics, alerting; SLOs for freshness and accuracy; incident response playbooks.
• Security & compliance: authN/authZ, secrets management, encryption, PII governance, vendor integrations.
• Collaborate cross-functionally with domain experts to convert research into productized features and executive-grade reports.

Minimum Qualifications

• 4–8 years of experience building backend systems in production (startups or high-growth product teams preferred).
• Proficiency in one or more of: Python, Node.js/TypeScript, Go, or Java.
• Experience with cloud platforms (AWS/GCP/Azure) and containerized deployment (Docker, Kubernetes).
• Hands-on with data pipelines (Airflow/Prefect, Kafka/PubSub, Spark/Flink or equivalent) and REST/GraphQL API design.
• Strong grounding in systems design, scalability, reliability, and cost/performance trade-offs.

Preferred Qualifications (Nice to Have)

• Familiarity with technical SEO artifacts: schema.org/structured data, E-E-A-T, entity/knowledge-graph concepts, and crawl budgets.
• Exposure to AEO/GEO and how LLMs weigh sources, citations, and trust; awareness of hallucination risks and mitigation.
• Experience integrating SEO/analytics tools (Google Search Console, Ahrefs, SEMrush, Similarweb, Screaming Frog) and interpreting their data models.
• Background in digital PR/reputation signals and local/international SEO considerations.
• Comfort working with analysts to co-define KPIs and build executive-level reporting.

What Success Looks Like (First 6 Months)

• Ship a reliable data ingestion and scoring service with clear SLAs and automated validation.
• Stand up share-of-voice and entity-coverage metrics that correlate with customer outcomes.
• Deliver exportable executive reports and dashboard APIs consumed by the product team.
• Establish observability baselines (dashboards & alerts) and a lightweight on-call rotation.

Tooling & Stack (Illustrative)

• Runtime: Python / TypeScript / Go
• Data: Postgres / BigQuery + object storage (S3 / GCS)
• Pipelines: Airflow / Prefect, Kafka / PubSub
• Infra: AWS / GCP, Docker, Kubernetes, Terraform
• Observability: OpenTelemetry, Prometheus / Grafana, ELK / Cloud Logging
• Collab: GitHub, Linear / Jira, Notion, Looker / Metabase

Working Model

• Hybrid-remote within India with periodic in-person collaboration (Bengaluru or mutually agreed hubs).
• Startup velocity with pragmatic processes; bias to shipping, measurement, and iteration.

Equal Opportunity

Verix is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

InCruiter is a next-generation technical screening and talent assessment platform. We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview

Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector.

EXCITED ABOUT YOUR TASKS?

Role Overview: We’re looking for a high-energy and results-driven Business Development Representative (BDR) to join our growth team. The ideal candidate will have hands-on experience in outbound B2B sales, a product-first approach, and a passion for scaling SaaS solutions. Prior experience in HR Tech or SaaS sales is a strong plus.

Responsibilities:

● Drive outbound prospecting via cold calls, LinkedIn, email campaigns, and networking.

● Identify, qualify, and nurture leads across SMBs, mid-market, or enterprise clients.

● Own the end-to-end sales cycle — from first touch to closing the deal.

● Conduct compelling product demos to potential clients, addressing pain points and

showcasing value.

● Collaborate with marketing, product, and customer success teams to refine sales messaging

and pitch strategy.

● Maintain accurate pipeline management in CRM and provide weekly/monthly forecasts.

● Consistently exceed sales targets and contribute to overall revenue growth.

Must Have:

● 2–4 years of experience in B2B outbound sales (preferably in SaaS or product-based

companies).

● Strong understanding of solution selling and value-based consultative sales.

● Experience in SaaS, HR Tech, or recruitment tech is highly preferred.

● Proven ability to manage the complete sales cycle — from outreach to closure.

● Excellent communication, presentation, and negotiation skills.

● Comfortable using tools like CRM (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and

email outreach platforms.

We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.

Experience: 5+ Year

Working Time: 12.30 PM to 9.30 PM

• Collaborate closely with cross-functional teams, including design, engineering & QA, to deliver high-quality solutions.
• Participate in planning and decision-making processes related to technical architecture, design, and implementation.
• Lead and mentor the Front-end (FE) team, providing technical guidance, coaching, and support.
• Oversee the deployment of frontend applications, coordinating with teams as necessary.
• Drive agile development practices within the FE team, ensuring efficient project delivery.

Requirements

• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in leading the front-end development team.
• Proven experience in frontend development, with expertise in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proven leadership skills, with the ability to lead and mentor a diverse team.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Tasks/Responsibilities:

• Refine the functionality of webshop design and its features.
• Designing and building the website front-end.
• Designing and managing the website back-end including database and server integration.
• Generating/Integrating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.

Requirements:

• Proven work experience as a WordPress developer(themes & plugins).
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git and SVN.
• Knowledge of deployment of WordPress installations.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to drive given topic.
• Good communication skills.

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

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Qualifications - Technical Skills Required:

Mandatory Skills:

Soft skills required
Strong collaborative skills
Excited by the thought of working with hard problems to solve
Focused on delivering software within the timeframes, we set collaboratively

Laravel

Optional:
VueJS, NuxtJS, React, and React Native
Mobile Frontend for Android or iOS

A little nerdy, tell us your passions. Show us your killer portfolio! Ideally, have some work currently used in the wild and be able to talk with us about your process, challenges, and what you've learned from it all.
Know more than us about your craft, and be able to use data to support your design decisions.

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

Sales Growth Hacker

About the Company:

SaveIN is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.

Our promise to you:

• We aim to hire the best of talent, passionate about the vision of SaveIN
• We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
• We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
• Being compliant is not only an obligation, but a chosen way of life
• We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Sales Growth Hacker

You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives

Location: Gurgaon/ Work from home

Reporting: Founding member & COO

Key responsibilities:

• Define and execute Sales strategies in accordance with overall business objectives
• Following up new business opportunities and setting up meetings
• Able to develop and maintain broad and deep external partner relations with company partners
• To achieve sales targets by working with partners
• Address customer queries for key business processes
• Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
• Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers

Skills and competencies:

• Education: Graduate/Post-graduate with experience in Sales
• 2+ years of experience in Business Development/Partnerships
• Experience in B2C product/ mobile based product
• Past experience as a Banking/insurance RM can be an added advantage
• Entrepreneurial mindset with an ability to take complete ownership