Customer Care Executive

Job Role: Optimization Engineer - C Programming

Experience: 3 to 8 Years

Location: Bangalore, Pune, Delhi

Were hiring an Optimization Engineer skilled in C Programming and Operations Research / Optimization to design and optimize algorithms solving complex business and engineering problems.

Key Responsibilities:

• Develop and maintain high-performance software using C.
• Build and implement optimization models (linear, integer, nonlinear).
• Collaborate with teams to deliver scalable, efficient solutions.
• Analyze and improve existing algorithms for performance and scalability.

Must-Have Skills:

• Expertise in C Programming and Operations Research / Optimization.
• Strong in data structures, algorithms, and memory management.
• Hands-on with tools like CPLEX, Gurobi, or COIN-OR.
• Python experience is an added advantage.

Preferred Skills:

• Knowledge of Python, C++, or Java.
• Familiarity with AMPL, GAMS, or solver APIs.
• Understanding of HPC, parallel computing, or multi-threading.

Required Skills

• 4-6 years of professional experience building server applications with Node.js and the Spring framework.
• Experience working with the AWS Development stack, including: Lambda, API Gateway, DynamoDB, Cognito, Mobile Analytics, EC2 and RDS

Experience working with a handful of the following:

• relational databases: MySQL, or PostgreSQL or Oracle
• document-based data stores: MongoDB or CouchDB,
• key-value stores: DynamoDB, Redis, Memcached
• column-stores: Cassandra, Vertica
• Ability to work with front-end web technologies, like: HTML5/CSS3/Angular/Bootstrap
• Strong familiarity with *nix command line operations

Responsibilities:

· Prepare periodic reports, such as summaries and dashboards, for the senior management, that provide Revenue and Resource Utilization pipeline, and present current status on various dimensions such as project management, execution, quality of delivery, process compliance and project profitability.

· Executing various revenue and non-revenue related contracts, and renewing those well in time. Tracking actual v/s the targets on weekly basis, and preparing specific Project wise Profitability Reports.

· Provide inputs on revenue comparison and arriving at a benchmark.

· Report revenue leakage by tracking non-billed hours put in by the resources in each project.

· Reviewing the rates and renewing them based on the inputs received from the manager.

· Collaborate closely with auditors, internal engineering and functional teams to keep the organization ready for audits through proper planning, internal audits and keeping evidences ready, and finally getting the organization audited from external agencies.

· Drive status meeting with the relevant stakeholders, leaders and mangers to check the status of various goals and initiate action through right channel wherever it is needed.

· Participate in Project Retrospective Meetings and record action items, and ensure that they get closed in timely manner.

· Maintain up-to-date documents related to the tasks managed by self.

Essential Skills (Technical):

· Excellent written and oral communication skills.

· Hands on experience in creating procedural documents and reports.

· Sound knowledge of business operations such as revenue, profitability, utilization of resources.

· Exposure to working with Senior Management team, and understanding their vision as well as way of working.

· Hands on experience in tools, such as MS Excel, Power-point, MS Word, Google Sheets, Docs, and One Drive to create various reports, documents and presentations.

· Exposure to document management systems.

Essential Skills (Leadership):

· Self-motivated, and have ability to manage and motivate the teams.

· Ability to drive the function and achieve the goal.

· Sense of ownership.

· Flair for data collection, maintenance and ability to draw conclusions from a maze of data points, and present it in a right way.

· Drive the communication in a positive and result oriented way.

· Getting the support from people not directly reporting and resolving the conflicting goals in a professional way, and work as a mediator wherever required. Great interpersonal skills.

· An eagle’s eye for detail.

· Focus on organization, rather than on any individual, from goals and work perspective.

Job Description

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working website.
• Collaborate with the frontend team, and enable connectors with WordPress REST API and other tech platforms

Requirements

Relevant experience

• 2-4 years’ experience in authoring and developing for CMS’s including but not limited to WordPress

Required qualification

• University degree or equivalent diploma in technology and computer science.

Essential skills

• Good Overall knowledge of PHP
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Knowing the nuances of WordPress Themes – Installation and Configuration
• Knowing the nuances of WordPress Plugins with good coverage of which plugin is best suited for a particular requirement, and confidence to research plugins as well
• Knowledge of WP Caching, WP Query Object and WP Database Structure
• Knowledge of Knowledge of WordPress Scalability
• Knowing the nuances of WordPress editor with good coverage of which editor is best suited for a particular requirement, and confidence to research plugins as well
• Hands On Experience with Gutenberg Editor and Blocks
• Awareness of the WP Library, and Architectural Concepts is a must
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working Wordpress pages
• Willingness to quickly learn new frameworks, changing theme market with ready updates on not just WordPress, but also PHP.

Nice to Have

• It would be good to have exposure to multiple CMSs like Shopify, Magento
• It would be good to have the ability to develop WordPress Plugins and Themes From scratch
• Experience on at least one PHP Framework (CodeIgniter, Laravel, YII)
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
• Strong understanding of PHP back-end development
• Knowledge of WordPress REST API
• Knowledge of WooCommerce

Benefits

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy
• 
  

At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

· Providing technical advice and troubleshooting for end users

 · Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge

Brief Overview:

Through your work at Vauld, you will have the opportunity to change money for the 21st century. We’re a leading cryptocurrency platform and are passionate about increasing economic freedom around the world. 

We are looking for a Lead Backend Engineer who has hands-on experience working with and leading Product teams and has solved for and built complex backend solutions. You'll be involved with bringing features and products from idea to completion and mentoring an incredibly talented group of peers.

If you are looking for a challenging work environment where you can grow and deepen your technical skills as a backend engineer and architect, we’d love to chat with you!

Key Responsibilities:

• Working with CXO’s, product managers, devops, and frontend engineers to collaboratively own the backend-end layer for Vauld’s application.
• Architect and build highly scalable, secure features keeping the long term vision of the product.

Requirements:

• You have 7 years or more of backend development experience with expertise in designing and implementing high-performance applications.
• Worked with and built high performance products using Node Js/GoLang/ Python and have seen the product evolution cycle from PoC to Production 
• You have a deep understanding of design principles and can rightly judge/implement solutions to complex problems
• You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.
• You have experience building a product using a mainstream library or framework.
• You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Preferred:

• Previous work experience in product-based startups
• Experience building for products that have scaled and have seen the product evolution
• Understands the cryptocurrency landscape

Working at Vauld:

You will join a fun and intellectually stimulating work environment. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves on being disruptive and ambitious, a career with Vauld is perfect for you.

• Proficient in R and Python
• Work experience 1+ years with at least 6 months working with Python
• Prior experience with building ML models
• Prior experience with SQL
• Knowledge of statistical techniques
• Experience with working on Spatial Data will be an added advantage