Cutshort logo
UniAcco logo
Customer Care Executive
Customer Care Executive
UniAcco's logo

Customer Care Executive

Ayush Poddar's profile picture
Posted by Ayush Poddar
0 - 2 yrs
₹2.5L - ₹3L / yr
Mumbai
Skills
Business Process Outsourcing (BPO)
Customer Service
Customer Support
Customer Success
Communication Skills
Voice processing
Customer Retention

What you’ll do

Roles and Responsibilities

 

  • Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods.
  • Meet customer service team call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.

 

 

Qualifying Criteria

 

  • 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
  • Fluent in English.
  • Strong phone handling skills.
  • Ability to multitask.
  • Prioritise and Manage time effectively.
  • Academics - Minimum Graduate
  • Age - 20 to 25 years 

 

 

About UniAcco

 

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About UniAcco

Founded :
2019
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

UniAcco is one of the leading and fastest-growing cross-border prop-tech student accommodation platforms. UniAcco ensures students get the best possible housing near universities.
Read more

Connect with the team

Profile picture
Ayush Poddar

Company social profiles

blog

Similar jobs

Lovoj
at Lovoj
2 candid answers
LOVOJ CONTACT
Posted by LOVOJ CONTACT
Delhi
3 - 15 yrs
₹4L - ₹12L / yr
HR management
  • Recruitment & Staffing: Attracting, interviewing, and hiring candidates for open positions.
  • Employee Relations: Addressing employee concerns, managing workplace, and fostering a positive work environment.
  • Performance Management: Implementing appraisal systems, setting performance standards, and providing feedback.
  • Training & Development: Organizing training sessions, enhancing employee skills, and supporting career growth.
  • Compliance & Policy Management: Ensuring adherence to labor laws and company policies, updating HR policies as needed.
  • Payroll & Benefits Management: Overseeing payroll, administering benefits, and handling compensation matters.


Read more
HighQ-labs
Chavi Jain
Posted by Chavi Jain
Domibivli, Mumbai
2 - 4 yrs
₹2L - ₹3.5L / yr
Communication Skills
naukri
LinkedIn

The ideal candidate will handle end-to-end HR functions including recruitment, onboarding, employee engagement, payroll support, and statutory compliance.

Key Responsibilities:

Recruitment & Onboarding:

• Develop job descriptions and post job ads on relevant platforms.

• Screen resumes, conduct interviews, and coordinate with hiring managers.

• Facilitate smooth onboarding and orientation processes for new hires.


Qualifications & Skills:

• Bachelor’s degree in Human Resource Management or related field.


• 1–3 years of HR experience (manufacturing or industrial setup preferred but not mandatory).

• Good knowledge of MS Office and HRIS tools.

• Familiarity with labor laws and statutory compliance.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to work independently and as part of a team.


Job Types: Full-time, Permanent

Benefits:

• Leave encashment

• Provident Fund


Ability to commute/relocate:

• Kalher, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)


Language:

• English (Preferred)

• Hindi (Preferred)

• Marathi (Preferred)


Candidates from Thane, Kalwa, Mulund, Kalher, Purna, Bhiwandi etc preferred.



Read more
Xebia IT Architects
at Xebia IT Architects
2 recruiters
Vijay S
Posted by Vijay S
Bengaluru (Bangalore), Pune, Hyderabad, Chennai, Jaipur, Bhopal, Gurugram
5 - 11 yrs
₹30L - ₹40L / yr
skill iconScala
Microservices
CI/CD
DevOps
skill iconAmazon Web Services (AWS)
+2 more

Dear,


We are excited to inform you about an exclusive opportunity at Xebia for a Senior Backend Engineer role.


📌 Job Details:

  • Role: Senior Backend Engineer
  •  Shift: 1 PM – 10 PM
  • Work Mode: Hybrid (3 days a week) across Xebia locations
  • Notice Period: Immediate joiners or up to 30 days


🔹 Job Responsibilities:


✅ Design and develop scalable, reliable, and maintainable backend solutions

✅ Work on event-driven microservices architecture

✅ Implement REST APIs and optimize backend performance

✅ Collaborate with cross-functional teams to drive innovation

✅ Mentor junior and mid-level engineers


🔹 Required Skills:


✔ Backend Development: Scala (preferred), Java, Kotlin

✔ Cloud: AWS or GCP

✔ Databases: MySQL, NoSQL (Cassandra)

✔ DevOps & CI/CD: Jenkins, Terraform, Infrastructure as Code

✔ Messaging & Caching: Kafka, RabbitMQ, Elasticsearch

✔ Agile Methodologies: Scrum, Kanban


⚠ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.


Looking forward to your response! Also, feel free to refer anyone in your network who might be a good fit.


Best regards,

Vijay S

Assistant Manager - TAG

https://www.linkedin.com/in/vijay-selvarajan/

Read more
Programmingcom
Ratandeep Singh
Posted by Ratandeep Singh
Bengaluru (Bangalore)
5 - 10 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
  • Design, develop, and maintain Java-based applications using Spring Boot and Hibernate frameworks.
  • Collaborate with cross-functional teams to gather and analyze requirements, and translate them into technical solutions.
  • Implement microservices architecture to build scalable and resilient systems.
  • Write clean, efficient, and maintainable code adhering to best practices and coding standards.
  • Conduct code reviews and provide constructive feedback to team members.
  • Troubleshoot and debug issues to ensure optimal performance and reliability.
  • Stay updated with the latest trends and technologies in Java development, microservices, and cloud computing.


Read more
Casey Foods
at Casey Foods
7 recruiters
SUBHASHISH TRIPATHI
Posted by SUBHASHISH TRIPATHI
Bhubaneswar
2 - 5 yrs
₹1.4L - ₹2.5L / yr
Marketing
HR management
Team leadership
Logistic regression
Supply Chain Management (SCM)
We are hiring smart, dynamic and experienced female candidates only for the position of Operational-cum-Sales Manager (completely in-house job, no field visit).

An  ideal female candidate must :

* Have a laptop of her own .
* Be able to achieve team targets through appropriate coordination and follow-ups.
* Be able to coordinate and derive sales growth.
* Have basic knowledge of hiring and recruitment.
* Be able to handle, coordinate and operate logistic channels.
* To manage office administrative responsibilities as and when required.
Read more
Experion
Experion
Agency job
via Forte Recruitment Consultants by Aishwarya Manoj
Kochi (Cochin), Bengaluru (Bangalore), Trivandrum
6 - 10 yrs
₹16L - ₹23L / yr
SailPoint
Microservices
RESTful APIs

Work Location: TVM/Kochi/Bangalore

 

Experience: 6-10years

    • At least 5 years of experience in SailPoint IdentityIQ architecture, design, development, configuration, testing, integration, and deployment. 
    • Must have experience in application onboarding, provisioning, workflow customization, access review etc. 
    • SailPoint connector development experience with both out-of-the-box and custom connectors. 
    • Sound experience in developing applications using Java, JEE components. 
    • At least 3+ year of experience with Java, BeanShell/JavaScript, JSP/Servlets, SQL, Powershell, and XML. 
    • Experience in any other IDM suite (OIM, IBM, Sun, CA, Novell) is an added advantage 
    •  
Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Remote, Pune, Bengaluru (Bangalore), Gurugram
4 - 6 yrs
₹6L - ₹10L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
  • Developing and maintaining all server-side network components.
  • Ensuring optimal performance of the central database and responsiveness to front-end requests.
  • Collaborating with front-end developers on the integration of elements.
  • Designing customer-facing UI and back-end services for various business processes.
  • Developing high-performance applications by writing testable, reusable, and efficient code.
  • Implementing effective security protocols, data protection measures, and storage solutions.
  • Running diagnostic tests, repairing defects, and providing technical support.
  • Documenting Node.js processes, including database schemas, as well as preparing reports.
  • Recommending and implementing improvements to processes and technologies.
  • Keeping informed of advancements in the field of Node.js development.
Read more
Benison Technologies
at Benison Technologies
3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Bengaluru (Bangalore), Pune
7 - 20 yrs
₹24L - ₹26L / yr
skill iconC++
Microsoft Visual Studio
Troubleshooting
Debugging
Algorithms

As a partial Google-acquired company, we’re proving success doesn’t come by accident.

Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

Get the best from your life with Benison

Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

Key Requirements for the Role

· Strong backend skills – C++

· Algorithmic thinking

· Experience with development in windows environment - VisualStudio

· Demonstrated creativity and intelligent thinking

· Troubleshooting & debugging (VS, WinDBG) skills

· Solid understanding of development processes

· Ability to use English on daily basis (reasonable spoken)

· Desire to learn new technologies

· Advanced networking and administration skills

For more information you may visit *

https://benisontech.com/" target="_blank">https://benisontech.com/

Read more
Matellio India Private Limited
Mohit Gupta
Posted by Mohit Gupta
Remote only
2 - 6 yrs
₹2.4L - ₹8L / yr
skill iconReact Native
Job Overview :

The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have an energetic workplace environment where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch.

- Proficient in React/Native frameworks.

- Should have in-depth knowledge of redux and other state management.

- Have experience in developing Android & iOS apps using React Native framework

- Experience in Firebase development

- Familiar with code versioning control tools Git

- Knowledge of Jira and Atlassian tools

- Ability to start hitting the ground right away

- Should have excellent communication and a good team player roles and
Read more
simple logic it pvt ltd
at simple logic it pvt ltd
3 recruiters
Parag Nageshkar
Posted by Parag Nageshkar
Mumbai
2 - 6 yrs
₹4L - ₹7L / yr
Oracle
Oracle Applications
Workflow
Data conversion
P2P
+10 more
An IT Managed service company based in Vikhroli is looking to hire an Oracle Apps Technical. The ideal candidate should have minimum 2 years of experience for the level 1 position and 4+ years- experience for the senior position. Candidates who can join immediately will be preferred.

Oracle Apps Technical :

Experience Required : 2 - 6 Years

Job Location : Thane

Role and Responsibilities :

  • Check the Cmg's and take the requirements from functional consultants and users.
  • As per business logic (MD50) do change existing reports and develop the new reports.
  • Developing new packages, procedures, functions and updating existing packages and procedures, functions.
  • Developing the workflows.
  • Developing the API's as per business logic's for data updates.
  • Developing the data extraction automation programs (.sql files developments) for data extractions.
  • Prepare the test cases and migration documents for migrating objects.

Education and experience : 

 

  • Bachelor's Degree in IT/ Computers/ Science or Master's in Computer required.
  • 2 - 5 years of relevant experience on Oracle Apps Technical.
  • Candidates must have hands on experience on Oracle RDF/XML/Pl-SQL Reports, D2k Forms, Workflow, OAF, And functional knowledge on O2C & P2P.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos