Cutshort logo
UniAcco logo
Customer Care Executive
Customer Care Executive
UniAcco's logo

Customer Care Executive

Ayush Poddar's profile picture
Posted by Ayush Poddar
0 - 2 yrs
₹2.5L - ₹3L / yr
Mumbai
Skills
Business Process Outsourcing (BPO)
Customer Service
Customer Support
Customer Success
Communication Skills
Voice processing
Customer Retention

What you’ll do

Roles and Responsibilities

 

  • Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods.
  • Meet customer service team call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.

 

 

Qualifying Criteria

 

  • 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
  • Fluent in English.
  • Strong phone handling skills.
  • Ability to multitask.
  • Prioritise and Manage time effectively.
  • Academics - Minimum Graduate
  • Age - 20 to 25 years 

 

 

About UniAcco

 

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About UniAcco

Founded :
2019
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

UniAcco is one of the leading and fastest-growing cross-border prop-tech student accommodation platforms. UniAcco ensures students get the best possible housing near universities.
Read more

Connect with the team

Profile picture
Ayush Poddar

Company social profiles

blog

Similar jobs

Deqode
at Deqode
1 recruiter
Apoorva Jain
Posted by Apoorva Jain
Hyderabad
5 - 10 yrs
₹6L - ₹15L / yr
ETL
ELT
SQL
PL/SQL
Siebel CRM
+3 more

Position Summary:

As a CRM ETL Developer, you will be responsible for the analysis, transformation, and integration of data from legacy and external systems into CRM application. This includes developing ETL/ELT workflows, ensuring data quality through cleansing and survivorship rules, and supporting daily production loads. You will work in an Agile environment and play a vital role in building scalable, high-quality data integration solutions.

Key Responsibilities:

  • Analyze data from legacy and external systems; develop ETL/ELT pipelines to ingest and process data.
  • Cleanse, transform, and apply survivorship rules before loading into the CRM platform.
  • Monitor, support, and troubleshoot production data loads (Tier 1 & Tier 2 support).
  • Contribute to solution design, development, integration, and scaling of new/existing systems.
  • Promote and implement best practices in data integration, performance tuning, and Agile development.
  • Lead or support design reviews, technical documentation, and mentoring of junior developers.
  • Collaborate with business analysts, QA, and cross-functional teams to resolve defects and clarify requirements.
  • Deliver working solutions via quick POCs or prototypes for business scenarios.

Technical Skills:

  • ETL/ELT Tools: 5+ years of hands-on experience in ETL processes using Siebel EIM.
  • Programming & Databases: Strong SQL & PL/SQL development; experience with Oracle and/or SQL Server.
  • Data Integration: Proven experience in integrating disparate data systems.
  • Data Modelling: Good understanding of relational, dimensional modelling, and data warehousing concepts.
  • Performance Tuning: Skilled in application and SQL query performance optimization.
  • CRM Systems: Familiarity with Siebel CRM, Siebel Data Model, and Oracle SOA Suite is a plus.
  • DevOps & Agile: Strong knowledge of DevOps pipelines and Agile methodologies.
  • Documentation: Ability to write clear technical design documents and test cases.

Soft Skills & Attributes:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Experience working with cross-functional, globally distributed teams.
  • Proactive mindset and eagerness to learn new technologies.
  • Detail-oriented with a focus on reliability and accuracy.

Preferred Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Experience in Tier 1 & Tier 2 application support roles.
  • Exposure to real-time data integration systems is an advantage.


Read more
Infomatics Technologies
Shreeniwash Tiwari
Posted by Shreeniwash Tiwari
Raipur (chattisgarh)
2 - 3 yrs
₹3.6L - ₹4.5L / yr
skill iconHTML/CSS
skill iconJavascript
SQL
PL/SQL
Oracle Application Express (APEX)

Candidate must be proficient in using oracle database as a powerful

RAD platform. Must possess the following skills


MANDATORY SKILLS


􀀀 Oracle Application Express

􀀀 Oracle SQL

􀀀 Oracle PL/SQL

􀀀 Oracle Data Modelling

􀀀 Oracle Database performance and tuning


OPTIONAL SKILLS


􀀀 HTML5

􀀀 CSS

􀀀 Web design

􀀀 Data security

􀀀 Web security


Experience of at least 2-3 Years of Business Application development

Read more
Bengaluru (Bangalore)
5 - 8 yrs
₹16L - ₹22L / yr
skill iconJava
skill iconSpring Boot
RESTful APIs
skill iconAmazon Web Services (AWS)
Object Oriented Programming (OOPs)

Job Description

We are looking for a hands-on Tech Lead – Java with strong software engineering fundamentals, a deep understanding of Java-based backend systems, and proven experience leading agile teams. This role involves a balance of individual contribution and technical leadership — mentoring developers, designing scalable architectures, and driving the success of product delivery in fast-paced environments.


Key Responsibilities

  • Lead the end-to-end design, development, and deployment of Java-based applications and RESTful APIs.
  • Collaborate with product managers and architects to define technical solutions and translate business requirements into scalable software.
  • Guide and mentor team members in best coding practices, design patterns, and architectural decisions.
  • Drive code reviews, technical discussions, and ensure high code quality and performance standards.
  • Troubleshoot critical production issues and implement long-term fixes and improvements.
  • Advocate for continuous improvement in tools, processes, and systems across the engineering team.
  • Stay up to date with modern technologies and recommend their adoption where appropriate.


Required Skills

  • 5+ years of experience in Java backend development with expertise in Spring/Spring Boot and RESTful services.
  • Solid grasp of Object-Oriented Programming (OOP), system design, and design patterns.
  • Proven experience leading a team of engineers or taking ownership of modules/projects.
  • Experience with AWS Cloud services (EC2, Lambda, S3, etc.) is a strong advantage.
  • Familiarity with Agile/Scrum methodologies and working in cross-functional teams.
  • Excellent problem-solving, debugging, and analytical skills.
  • Strong communication and leadership skills.


About HummingWave

HummingWave is a leading IT product development company specializing in building full-scale application systems with robust cloud backends, sleek mobile/web frontends, and seamless enterprise integrations. With 50+ digital products delivered across domains for clients in the US, Europe, and Asia-Pacific, we are a team of highly skilled engineers committed to technical excellence and innovation.



Thanks

Read more
We are 17-year-old Multinational Company headquartered in Ba
We are 17-year-old Multinational Company headquartered in Ba
Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore)
4 - 8 yrs
Best in industry
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+5 more

About The Company

 The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 


Join us as a Software Developer (M365, SharePoint, Power Platforms) within our Apps &Software Development team, to deliver end-to-end customized application development. We expect the individual to participate & contribute to every stage of the project right from

interacting with internal customers/stakeholders, understanding their requirements, andproposing to them the solutions which will be best fit to their expectations.

 Principal Duties and Responsibilities 

• Understand, design, implement & maintain O365, SharePoint and Power Platforms

solutions.

• Create detailed design artifact like program specifications, test plans, and independently

develop and review code 

• Design and develop solutions to implement requirement efficiently in line with business

strategy, security, and compliance 

• Use critical thinking skills to understand the pain points of business and generate desired

solution 

• Design of environment architecture with organizational IT architects and IT security 

• Create comprehensive solutions based on Microsoft Power platforms components like

Power App, Power Automate, Power BI and Power Virtual Agent, Data verse and

SharePoint. 

• Be a part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. 


Knowledge, Skills, and Qualifications 

Education: bachelor’s degree 

Experience: Minimum 4 years of experience with Microsoft Power Platforms 

 Required Skills 

Experience in SharePoint Framework SPFx, SharePoint On-Premises (SP-2013) Basic Knowledge, SharePoint Online 

Familiarity with C#, ASP. Net MVC. Experienced in JavaScript and frameworks like React/Angular, HTML, and CSS, SharePoint 2016 

Knowledge of O365 products like Team, One Drive, One Note 

Basic Knowledge of the SharePoint Migration Tool 

 

 

Read more
Logicode Inc
at Logicode Inc
1 recruiter
Logicode INC
Posted by Logicode INC
Ahmedabad
1 - 3 yrs
₹2L - ₹4L / yr
skill iconHTML/CSS
Web
skill iconjQuery
skill iconJavascript
Animation
+2 more

 

Web Designer (HTML)

Job Type : Full-Time

Required Experience : 1 – 2 Years

Salary No bar for the right candidate

Location : SG Highway, Ahmedabad


Job Summary 


Logicode Inc is looking for a Web designer with a creative bend for Ahmedabad location. The candidate will be closely working with the development team to create website layouts and graphics as per requirements. Experience of more than two years would be a big plus.

Basic Knowledge of ui/ux, Photoshop, Adobe xd will be plus.

 

Roles and Responsibilities :

  • Study design briefs and establish requirements.
  • Prepare rough drafts and present ideas.
  • Developing design briefs by gathering information and data through research
  • Design amendment after feedback.
  • Writing semantic, modular front-end code using HTML5, CSS3, and W3C coding practices.
  • Understanding of the concepts of progressive enhancement, mobile first and future friendly design.
  • Experience with Twitter Bootstrap framework, LESS Preprocessor, jQuery library.
  • Use of custom written JavaScript.
  • Familiarity with browser testing and debugging.
  • The ability to search, navigate and effect change in a CMS environment is required.
  • Basic understanding of UI/UX design principles.


Qualification :


B.E/B.Tech in Computer science or IT, BCA, MCA, Diploma 



Key Skills:

Must Have a good hand on HTML5, CSS3, Javascript and Jquery.
If you have good hand on bootstrap3, Bootstrap4, sass it will be plus point


 


 

Read more
CYGNVS
at CYGNVS
2 candid answers
1 video
Sangeetha Dharmalingam
Posted by Sangeetha Dharmalingam
Chennai
2 - 6 yrs
₹5L - ₹15L / yr
Manual testing
Software Testing (QA)

Job Title: Test Engineer


Job Description:


We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.


Qualifications and Skills:

  • 3 to 6 years of experience in manual testing and automation testing.
  • Excellent communication skills to effectively collaborate with team members and stakeholders.
  • Strong test case writing/execution and Automation scripting skills.
  • Deep domain knowledge relevant to the software under test.
  • Proactive and self-motivated with a strong sense of ownership.
  • Effective documentation and reporting skills.
  • Experience with Web Automation is mandatory and mobile automation is an added advantage.
  • Experience with API testing.
Read more
Confidential
Confidential
Agency job
via Enterstellar Staffing IT Solutions Pvt Ltd by VijayHemnath Parthiban
Chennai, Bengaluru (Bangalore), Mysore
6 - 10 yrs
₹10L - ₹24L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+11 more


Job Title: Java Full Stack Developer


Work Location: Bangalore, Chennai, Mysore


Experience: 5+ Years


Budget: up to 18 Lakhs


Notice Period: Immediate to 30 days


Mandatory Skills: Java, Java Script, HTML, CSS


Job Description:


A Bachelor's degree in computer science, statistics, or Engineering.


· At least 5 years of strong knowledge and experience in developing web applications using J2EE, Multi thread programming, Data structure, Junit and Mockito


· Strong knowledge in Spring Boot, Microservices, LOG4j, Spring security


· Strong Experience in Angular JS responsive frameworks. ReactJS.


· Strong knowledges in JavaScript, TypeScript, jQuery, HTML5, CSS.


· Experience working with tools like Git, Maven, Gradle.


· Demonstrate strong design and programming skills using JSON, Web Services, XML in Unix and Windows environments.


· Experience with Build Automation, Continuous Integration and Test Automation (npm, Gradle, Maven, Jenkins).


· Thorough understanding of Integrated Development Environments like Visual Studio Code, Eclipse and IntelliJ.


· Good understanding of Databases, Frameworks, Design, Algorithms, etc.


· Working knowledge with Oracle, Mongo DB databases.


· Strong agile/scrum development experience


· Experience in Cloud platforms including deploying applications in a containerized platform is preferred.


· Experience in full lifecycle with requirements to development to support.


· Excellent verbal communication skills.


· Good problem-solving skills.

Read more
Torum Technology Sdn Bhd
at Torum Technology Sdn Bhd
2 recruiters
Teddy Tan
Posted by Teddy Tan
Remote only
3 - 5 yrs
₹10L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconElastic Search
+2 more

Are you passionate in coding and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced talents (React JS / Node JS / MongoDB / Web3.js / Solidity developers) to join our team and start a revolution!

 

Key Responsibilities and Scope

  • Framework development and integration
  • Prototype and Proof of concept development
  • Creation, configuration, and monitoring Shards sets. Architecture and capacity planning for MongoDB clusters. 
  • Assisting senior developers in detecting performance issues in the system by deploying MMS and MongoDB profilers
  • Implementation of MongoDB advanced concepts like locking, transactions, indexes, Sharding, replication, schema design. 
  • Maintain MongoDB replication with replica set factors, arbiters, voting, priority, server distribution, slave delays. 

 

Technical Skills

 

- Database & Languages:  MongoDB, B-tree, MongoDB Profiler, Javascript, MongoDB Compass, Mongo Booster

 

- Others: Elastic Stack, MMS, MongoDB Management service

 

Qualifications and Experience location GMT+8 or GMT+5:30

  • Ability to work remotely or on-site (if Malaysia)
  • Executing elastic stack in production scale Passion for best design, developing, and coding practices
  • Creating servers and databases for functionality
  • Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
  • Excellent debugging and optimization skills
  • Unit/integration testing experience
  • Experience in analyzing and visualizing the data along with data modeling
  • Experience in upgrading different databases and also migration of data among multiple databases. 
  • Experience in MongoDB installation, patching, troubleshooting, performance, tracking/tuning, backup, and recovery in dynamic environments. 
  • Experience in managing the life cycle of MongoDB including sizing, automation, monitoring, and tuning
  • Experience in working with MongoDB ops Manager, Cloud Manager, and Atlas Manager
  • Experience in analyzing chunk migrations, splitting, and balancing across the clusters.
Read more
Cloud infrastructure solutions and support company. (SE1)
Cloud infrastructure solutions and support company. (SE1)
Agency job
via Multi Recruit by Paramesh P
Bengaluru (Bangalore)
4 - 10 yrs
₹15L - ₹20L / yr
Manual testing
Device Testing
Software Testing (QA)
Device testing
Medical Device
  • Ensure processes used for system testing are adequate and appropriate 
  • Develop manual test procedures 
  • Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end-user expectations 
  • Develop and maintain the system and user acceptance tests and scripts based on product requirements  
  • Procure, create and manage test data required 
  • Executing system and user acceptance tests and producing test logs and issue reports 
  • Management of test coverage to ensure all requirements are adequately tested 
  • Participate in troubleshooting and triaging of issues to generate root cause identification and resolution 


Our Expectations: 
 

  • Bachelor of Engineering or Masters in software engineering / Informatics or equivalent. 
  • Experience in device/embedded software testing 
  • Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities. 
  • Excellent communication skills, fluent in verbal and written English. 
  • Experience working with CI tools (ideally TeamCity). 


Nice to have / Ideally: 
 

  • ISEB/ISTQB Foundation Certified tester. 
  • Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971. 
  • 3-6 years of experience in testing medical device applications. 
  • Experience working with teams across the globe. 
  • Experience testing end-to-end applications that interact with hardware devices. 
  • Experience in the Cybersecurity domain 

 

Read more
LatentView Analytics
at LatentView Analytics
3 recruiters
Kannikanti madhuri
Posted by Kannikanti madhuri
Chennai
1 - 4 yrs
₹2L - ₹10L / yr
Business Intelligence (BI)
Analytics
SQL server
Data Visualization
Tableau
+7 more
Title: Analyst - Business AnalyticsExperience: 1 - 4 YearsLocation: ChennaiOpen Positions: 17Job Description:Roles & Responsibilities:- Designing and implementing analytical projects that drive business goals and decisions leveraging structured and unstructured data.- Generating a compelling story from insights and trends in a complex data environment.- Working shoulder-to-shoulder with business partners to come up with creative approaches to solve the business problem.- Creating dashboards for business heads by exploring available data assets.Qualifications:- Overall 1+ Years of Business Analytics experience with strong communication skills.- Bachelor or Master degree in computer science is preferred.- Excellent problem solving and client orientation skills.Skills Required:- Ability to program in Advanced SQL is must.- Hands-on experience in Modeling tools such as R or Python- Experience in Visualization tools such as Power BI, Tableau, Looker, etc., would be a big plus.- Analytics certifications from recognized platforms would be a plus - Udemy, Coursera, EDX,etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos