Customer Success Associate
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies pvt ltd
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Job description
We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
Job description
Suntek.ai is at the forefront of helping eCommerce businesses optimize their operations through advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower online retailers with state-of-the-art technology that enhances efficiency and drives growth role
Overview: We are seeking a talented Frontend Shopify Developer to join our team. In this role, you will focus on creating seamless and visually appealing Shopify storefronts while optimizing the user experience. You will collaborate with designers, developers, and stakeholders to deliver high-quality eCommerce solutions that drive engagement and sales.
Key Responsibilities• Design, develop, and implement custom Shopify themes and templates.
• Optimize the user experience for Shopify storefronts using HTML, CSS, JavaScript, and Shopify’s Liquid templating language.
• Collaborate with UI/UX designers to ensure the visual and functional integrity of Shopify stores.
• Ensure Shopify stores are mobile-responsive, cross-browser compatible, and SEO-friendly.
• Integrate and customize third-party Shopify apps to meet client requirements.
• Debug, troubleshoot, and resolve front-end issues for existing Shopify stores.
• Stay up-to-date with Shopify platform updates, tools, and best practices in front-end development.
Requirements•
- Educational Background: Bachelor’s degree in Computer Science, IT, or a related field.
- • Experience: 1-2 years of experience working as a Frontend Developer with Shopify.
- • Strong proficiency in HTML, CSS, JavaScript , and Shopify’s Liquid templating language.
- • Experience working with Shopify’s theme development environment and Shopify CLI.
- • Knowledge of performance optimization techniques for Shopify storefronts.
- • Basic understanding of SEO principles and web accessibility standards.
- • Proficiency with version control tools like Git.
- - Knowledge of Shopify theme architecture
- - use of Metafield, Metaobject and their differences
- - Template creation with dynamic sections and blocks
- - Theme/Liquid code customization
- - Cart drawer/mini cart implement through liquid & JS
- - QuickView implementation
- - Third party API implementation in Liquid
- - GTM & GA integration with events
- - Shopify pixels (Customer events)
- - Checkout customization
- - Knowledge of Checkout ExtensionSkills should have - Shopify, Shopify plus, JS, JS Dom manipulation, API integration, Git, Shopify CLI.
- • Strong problem-solving skills and attention to detail.
- Nice-to-Have Skills
- • Knowledge of animations and transitions for enhanced user interactions.
- • Familiarity with back-end basics for collaboration with full-stack developers.
What We Offer
• Competitive salary
• Remote work flexibility with a supportive and collaborative team culture.
• Opportunities to work on innovative eCommerce projects with a global impact.
• Support for professional growth through training and development programs.
• Exposure to cutting-edge technology in the eCommerce domain.
Job Title:
Data Entry Executive
Experience:
0–1 Year
Location:
Bangalore (Work from Office)
Employment Type:
Full-Time
About the Role:
We are looking for a detail-oriented and motivated Data Entry Executive to join our team. The ideal candidate should have a strong command of Microsoft Excel and Google Sheets, with the ability to efficiently manage, organize, and process data. This role is perfect for recent graduates or individuals with up to one year of experience who are looking to build a career in data management and digital operations.
Key Responsibilities:
- Accurately enter, update, and maintain data in Excel and Google Sheets.
- Utilize spreadsheet functions such as formulas, filtering, merging, dropdowns, and color filters.
- Apply and troubleshoot formulas like CONCAT, PROPER, LOWER, UPPER, and VLOOKUP.
- Organize and clean data to ensure accuracy and consistency.
- Generate reports and summaries as needed.
- Assist with basic SEO tasks such as keyword entry and metadata updates.
- Support content management on CMS platforms like Webflow and WordPress (preferred).
- Collaborate with team members to ensure timely completion of data-related tasks.
- Perform other administrative and data entry duties as assigned.
Required Skills:
- Strong proficiency in Excel and Google Sheets.
- Hands-on experience with formulas, sorting, filtering, merging, dropdowns, and formatting.
- Familiarity with functions like VLOOKUP, CONCAT, PROPER, LOWER, and UPPER.
- High attention to detail and accuracy.
- Basic understanding of SEO concepts.
- Good communication and organizational skills.
- Ability to work independently and collaboratively in a team environment.
Added Advantages (Preferred, not Mandatory):
- Experience working on CMS platforms like Webflow and WordPress.
- Basic knowledge of design tools such as Canva or Figma.
Qualifications:
- Bachelor's degree in any discipline (preferred).
- 0–1 year of relevant experience in data entry or a similar role.
Why Join Us?
- Be part of a dynamic and supportive team.
- Gain hands-on experience with industry-standard tools and platforms.
- Opportunity for growth and continuous skill development.
Roles - Director & Sr. Director (Client Services)
Exp - 9+ years
Location - Mumbai
About our Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
As a Client Services Director, you will be responsible for the strategic, and day-to-day leadership of a key client account/s spanning all aspects of the business. You'll need to understand all our discipline areas deep enough to be able to advise on initiatives ranging from media campaigns to design & build projects to creative. Were looking for intelligent people who can passionately represent Essence, develop a talented team, ensure outstanding delivery to the client, and create opportunities for our relationship to blossom.
Some of the things we'd like you to do :-
- Put yourself in the clients mindset: develop their business like its your own. Use everything in your background and within Essence to advise, action and deliver outstanding results.
- Take direct responsibility for Essences strategic relationship with the client and the associated lifetime client
value.
- Actively support the client's commercial objectives through their strategic marketing planning - you will be expected to contribute across all channels.
- Mentor the internal team in their understanding of, and approach to, supporting the clients strategic marketing plan, and manage the day-to-day throughout of the team
- Ensure the operational excellence of campaigns, aligning to established best practices and processes.
- Continually assess team capabilities and look to resolve any gaps through the personal development of existing resources or by leading recruitment efforts
- Build and develop a deep understanding of the client's sector, the strategic issues, new initiatives and the client's competitive position; share this understanding with colleagues as appropriate and act as the source of
marketing knowledge for the sector.
- Provide ad hoc support to the client, as requested, to solve a broad strategic marketing problem.
- Identify opportunities for deepening the client relationship through innovation, the adoption of new marketing technologies and the use of a broader range of agency services.
- In particular, you'll need a very solid understanding of modern Internet technologies and how they can be used to guarantee marketing effectiveness.
- Use your understanding of the broader agency landscape to contribute to all agency meetings. Support the team in the delivery of ongoing services where requested
A bit about yourself :-
- Strong media planning experience across all channels.
- 9-15 years of experience working in an integrated agency environment.
- Proven track record of building and maintaining senior-level client relationships and ability to manage multiple internal and external stakeholders
- Proven experience coordinating and managing internal agency teams
- Experience leading a team and developing direct reports
- Extensive understanding of media optimization principles and an interest in driving campaign performance
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Identifying how our brand is currently positioned in the market.
- Developing and executing marketing campaigns aimed at communicating our brand message.
- Communicating our brand personality internally and aligning different teams towards common goal.
- Leading marketing team members through campaigns.
- Measuring and reporting on success of marketing campaigns.
- Anticipating consumer trends and keeping brand up to date.
- Creating brand advocates and running referral campaigns.
- Driving consumer engagement and retention while managing LTV.
What you need to have:
- MBA from Tier-1 B-Schools
- Expertise in running ATL / BTL led marketing campaigns.
- Media planning and buying
- Good know how of the digital eco-system, managing geo-targeted or pan national campaigns as and when required.
- Creative development and agency management
- A go-getter with ownership and commitment
- Strong communication and interpersonal skills. Especially the ability to work cross-departments to achieve results.
We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.
To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of Core PHP and web framework CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Role: Senior Campus Recruiter
Experience: 5 – 8 Years
Location: Hyderabad
Technovert is new-generation services/product technology firm that’s built on a people foundation. We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We deliver technology solutions that are interconnection of user experience, business goals, and information technology.
Technovert is well known for innovative intern and fresher talent acquisition strategies. We nurture our talent in an open environment that allows for individual growth of a person. Some of our key leaders have grown the ranks all the way from freshers to managing some of the key business divisions. This role is thus very crucial for us.
Senior Campus Recruiter is a role providing an end-to-end graduate recruitment experience from collating the demand, strategizing the plan and executing it to make sure right hires are in place rightly. Senior Campus Recruiter in this role brings out passion of connecting Technovert to the potential talent enabling a great career start for undergraduates.
We would love you to:
- Create, strategize and execute campus recruitment plans to meet the demand
- Assess fresh talent across technical and competency-based assessments in high volume
- Explore and develop new channels to connect students with Technovert
- Advocate the great talent experience and maintain Technovert’s repute
- Carry out continuous research, create and maintain data points for analysis and reporting
- Seek the delta and continuously evolve campus hiring process at Technovert
You bring:
- Knowledge and strategy in competing and hiring best talent (Tech and Non-Tech)
- Strong relationships with good Universities / Colleges PAN India
- Broad exposure to branding fundamentals via social media
- Excellent Stakeholder Management and relationship building experience
- Proven knowledge in assessment methodologies / tools required for hiring fresh talent
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
WhiteSnow Software Consultancy Pvt Ltd, Pune
Job Description Document
Joining: Jan 2021
Designation: .Net Developer
Job Brief: We are looking for a Windows Applications Developer who possesses a passion for pushing mobile technologies to the limits. Who will design and code functional programs and applications.
Roles and Responsibility:
- Programmer to develop stand-alone Windows application
- Focus on development of software life cycle.
- Bug fixing and improving application performance
- Design and build advanced applications for the Windows platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Coordinate efforts with other developers, plan high level architecture for solutions, code software to spec, track and resolve software defects.
- Understanding client requirements and how they translate to new application features
- Collaborating with development team and other IT staff to set specifications for new applications
- Write high quality source code to program complete applications within deadlines
- Perform unit and integration testing before launch
- Conduct functional and non-functional testing
- Troubleshoot and debug applications
- Evaluate existing applications to reprogram, update and add new features
- Develop technical documents and handbooks to accurately represent application design and code
- In-depth knowledge in basic frameworks to create user interfaces faster and easier.
Requirements:
- Proven experience of 1 to 5 years as windows application developer
- C#, .NET Core, .NET Web API, JSON, XML. Knowledge of WMI classes
- Should be expertise in Windows Phone and Windows 8/8.1 development.
- In-depth knowledge of programming for diverse operating systems and platforms using development tools
- Have published at least one original Windows app
- Excellent understanding of software design and programming principles.
- A https://resources.workable.com/team-player-interview-questions">team player with excellent communication skills
- Analytical thinking and problem-solving capability
- Great attention to detail and time-management skills
- BSc/BA/BE/Btech. in computer science or relevant field; MSc/MA will be appreciated
- Certified application developer is a plus
Key Skills: C#, .Net core, Web API, Angular (Added advantage)
Job Description Form:
- Name of company: WhiteSnow Software Consultancy Pvt Ltd
- Website of the Company: https://whitesnow.com/">https://whitesnow.com
- Address of the Company: 3rd & 4th Floor, Serene Tower, Pakharbaug Society, Bavdhan, Pune, Maharashtra 411021.
Landmark: lane between Wadapav cafe and Krushna sweets
- Name of the Talent Acquisition Head : Dhanashri Lokhande
- Nature of Job: Full time
- Location/s of Work: Bavdhan, Pune
- Branches considered: Electronics and Telecommunication, Electronics, Computer, Information Technology, BCA, MCA
- Eligibility Criteria: No criteria [Live ATKT Considered : No]
- Salary Offer p.a.: 3.00L p.a to 5.00L p.a
- Bond: No
- Selection Process:-
Interview process: 1. Brain test.
- Technical interview
As a core member of the Software Development team, you will be responsible for the architecture, coding, development, testing and release of customer applications hosted both on-premise and on-cloud. Candidates with proven experience in both Frontend and Backend Development (predominantly Backend Development) with prior experience in deploying applications on AWS/Azure cloud will be preferred.
You will be leading a small team of developers (not more than 3 at a time) on a given project, and be a client-facing SPOC to work with the client and meet stringent deadlines. You will be responsible for Coding and Development with a code coverage of minimum 90%. You will adhere to coding and security standards and ensure that your delivery is secure and free from any critical, high and medium-rated vulnerabilities.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon