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Founded
2019
Type
Products & Services
Size
0-20
Stage
Profitable
About
UniAcco is one of the leading and fastest-growing cross-border prop-tech student accommodation platforms. UniAcco ensures students get the best possible housing near universities.
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Ayush Poddar
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Jobs at Uniacco

at Uniacco
1 recruiter
DP
Posted by Ayush Poddar
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
0 - 2 yrs
₹2.5L - ₹3L / yr
Business Process Outsourcing (BPO)
Customer Service
Customer Support
Customer Success
Communication Skills
+2 more

What you’ll do

Roles and Responsibilities

 

  • Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods.
  • Meet customer service team call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.

 

 

Qualifying Criteria

 

  • 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
  • Fluent in English.
  • Strong phone handling skills.
  • Ability to multitask.
  • Prioritise and Manage time effectively.
  • Academics - Minimum Graduate
  • Age - 20 to 25 years 

 

 

About UniAcco

 

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

Read more
at Uniacco
1 recruiter
DP
Posted by Ayush Poddar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
0 - 2 yrs
₹3.5L - ₹4L / yr
Sales
Business Development
New business development

What you'll do: 
UniAcco, UniCreds, and UniScholarz are looking for passionate professionals looking forward to build their career in Global Property Consulting, International Credit Consulting, and Study Abroad Consulting.


Desired Candidate Profile:

 

  • Candidates with 0-3 Years of Experience.
  • Candidates who aspire to kickstart their career as Business Developement Professionals and Consultants
  • Candidates who are already based in Mumbai
  • Candidates having decent English Communication.


Package

 

Job Offer - 4 LPA (Fixed) + Performance Incentives upto 60k per Month (Variable)

Read more
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