
We are currently looking for highly skilled and established Key account manager/ Customer Success Specialists, for a deep IP technology platform company.
Responsibilities
Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.
Build an incremental sales pipeline for financial services solutions.
Be a thought leader in the rapidly evolving and disruptive space of BFSI.
Regularly liaising with existing clients to identify new business opportunities.
Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.
Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.
Understand and clearly articulate CRMNEXT value proposition.
For this role you must have:
Experience in handling large enterprise accounts in domestic and international geographies
Experience of selling enterprise business applications to large banks
Experience in deepening client engagements and developing uncontested market space.
Critical thinking and strong decision-making abilities
Experience in devising Strategic Plans to expand sales and sales forecasting
Solution oriented and problem-solving skills Experience of proposal preparation, contract discussion and negotiation
You will have a dual role of a technology and business expert and help make decisions that will impact the business.
Excellent verbal and written communication skills
Prior experience of Customer facing role.
Good experience into CRM Sales/ Business development.
Strong expertise and passion for the banking and financial services vertical.
Qualifications
BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.

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Experience - 1 to 2 years
Budget - As per Industry norms
Work Type - Onsite / Full time
Candidate must have experience in Digital marketing & Advertising agency
Job description:
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for design.
Responsibilities:
- Collaborate with the team to ensure consistency of designs across various media outlets
- Create strategic and effective branding and marketing collateral both print and digital
- Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends
Key Responsibilities:
- Lead the development and delivery of high-quality, scalable web/mobile applications.
- Design, build, Manage and mentor a team of Developers across backend, frontend, and DevOps.
- Collaborate with cross-functional teams including Product, Design, and QA to ship fast and effectively.
- Integrate third-party APIs and financial systems (e.g., payment gateways, fraud detection, etc.).
- Troubleshoot production issues, optimize performance, and implement robust logging & monitoring.
- Define and enforce best practices in Planning, coding, architecture, and agile development.
- Identify and implement the right tools, frameworks, and technologies.
- Own the system architecture and make key decisions on performance, security, and scalability.
- Continuously monitor tech performance and drive improvements.
Requirements:
- 8+ years of software development experience, with at least 2+ years in a leadership role.
- Proven track record in managing Development teams and delivering consumer-facing products.
- Strong knowledge of backend technologies (Node.js, Java, Python, etc.) and frontend frameworks (React, Angular, etc.).
- Experience in cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerization (Docker, Kubernetes).
- Deep understanding of system design, REST APIs, microservices architecture, and database management.
- Excellent communication and stakeholder management skills.
- Experience in Any Ecommerce Online app a web Applications or any Payment Transaction Environment will be a plus point.

We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.
T&C Apply


Job Title: Laravel Full Stack Developer
Location: Gurugram, India
About the Role:
We are seeking a talented and experienced Full Stack Developer with expertise in Laravel to join our team. As a Full Stack Developer, you will take ownership of the full development lifecycle of our web applications. You will be responsible for building and maintaining both the backend and frontend using the Laravel framework, along with frontend technologies such as Vue.js, Angular, or React. Your primary goal will be to ensure a seamless and user-friendly experience for our users. Collaboration with cross-functional teams to deliver products aligned with the company's vision and goals will also be a key aspect of this role.
Required Technical and Professional Expertise:
- Total of 4+ years of experience in Software development.
- Minimum of 2 years of experience in front-end development with strong skills in any JS Frameworks like Angular, React, or Vue.js.
- At least 3 years of experience with PHP and the Laravel framework.
- 1.5-2 years of experience with developing micro-services using Vuex, Vue Router, and REST or GraphQL APIs.
- Experience with front-end technologies such as JavaScript, HTML, Vue.js, and CSS.
- Strong understanding of Agile development methodologies.
- Experience with database technologies such as MySQL.
- Ability to write high-performance, reusable code, including appropriate testing.
- Proven oral/written communication and organizational skills.
- Ability to multitask and reprioritize under pressure.
Responsibilities:
- Develop and maintain robust, scalable, and high-performance web applications using Laravel and Vue.js.
- Collaborate with team members across different time zones to define, design, and ship new features.
- Write clean, efficient, and well-documented code following best practices and coding standards.
- Troubleshoot, debug, and resolve technical issues promptly.
- Optimize application performance and ensure responsiveness across various devices and platforms.
- Stay updated on emerging technologies and industry trends to continuously improve skills and knowledge.
- Conduct code reviews and provide constructive feedback to other team members.
- Assist in project planning, estimation, and prioritization of tasks.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Minimum of 2 years of professional experience in Full Stack Development.
- Proficiency in Laravel PHP framework and Vue.js JavaScript framework.
- Strong understanding of RESTful APIs, JSON, and web services.
- Experience with relational databases such as MySQL or PostgreSQL.
- Solid understanding of front-end technologies including HTML5, CSS3, and JavaScript.
- Knowledge of version control systems such as Git.
- Familiarity with agile development methodologies.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work effectively in a remote, distributed team environment and meet deadlines.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work on challenging and rewarding projects.
- Collaborative and supportive work environment.
- Continuous learning and development opportunities.

We are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience.
Responsibilities:
Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
Implement UI development principles to ensure that the product client-side serves at scale.
Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements:
3 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
Sound knowledge in HTML and CSS
Familiar with UI layouts, SASS, bootstrap and the CSS GRID system
Proficient with JavaScript frameworks such as jQuery, Angular et al
Experience debugging using popular JavaScript-based tools like Chrome Developer Console
Passionate to create good design and usability
A team player with good communication skills
Knowledge of Ember & Ruby will be a plus


- 6-13 years’ experience designing for high performing digital products across various domains
- Degree in design-related field or equivalent experience.
- Good understanding of design patterns, industry trends, and great approaches to solve problems
- Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
- Creative problem-solver with a strong eye for detail
- Experience and understanding of Responsive Web Design
- Experience with iOS and Android Mobile App Design
- Must have Software Proficiency with Figma, Sketch, Miro
- Proficient in wire-framing and comfortable producing concept sketches and user flows
- A passion for UX and User Research
- A strong portfolio which demonstrates work across a range of clients
- Strong experience of user research and usability testing
- Passionate about Design Thinking.
- Excellent verbal and written communications skills.
- Experience with accessibility, localization, and internationalization.
- Experience working directly with developers to ensure the successful implementation of a design specifications
- Familiarity with content strategy, content management, taxonomy and large scale digital publishing.
- Knowledge of HTML, CSS, and JavaScript.
- Knowledge with QA and testing methods is a plus.
- All candidates will be required to submit a portfolio of work samples and/or links to their work.
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
- Develop or integrate with a Charging management system (CMS).
- Develop the backend for the apps (subscription, locating, reservation, payments, operation).
- Develop the backend for the host apps (setting availability, pricing).
- Develop the central dashboard for internal purposes.
- Develop the dashboard for monthly revenue remittance to hosts.
- Develop a dashboard for network partners.
- Develop the system for custom ad delivery in invoices.
- Setup, Deploy and Manage the servers and APIs.

