
We are currently looking for highly skilled and established Key account manager/ Customer Success Specialists, for a deep IP technology platform company.
Responsibilities
Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.
Build an incremental sales pipeline for financial services solutions.
Be a thought leader in the rapidly evolving and disruptive space of BFSI.
Regularly liaising with existing clients to identify new business opportunities.
Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.
Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.
Understand and clearly articulate CRMNEXT value proposition.
For this role you must have:
Experience in handling large enterprise accounts in domestic and international geographies
Experience of selling enterprise business applications to large banks
Experience in deepening client engagements and developing uncontested market space.
Critical thinking and strong decision-making abilities
Experience in devising Strategic Plans to expand sales and sales forecasting
Solution oriented and problem-solving skills Experience of proposal preparation, contract discussion and negotiation
You will have a dual role of a technology and business expert and help make decisions that will impact the business.
Excellent verbal and written communication skills
Prior experience of Customer facing role.
Good experience into CRM Sales/ Business development.
Strong expertise and passion for the banking and financial services vertical.
Qualifications
BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.

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8) Update information on ownership of institutional or organizational customers.
9) Track “Know-Your Customer Customer base work
Online Bidder / Business Development Executive who can bid on Upwork for Web & App Development ( Night Shift WFH).
1. Knowledge of bidding portals (Upwork, PPH, Guru, freelancer, etc)
2. Getting projects / Making new clients for the company.
3. Bringing new projects through bidding, Client communication, Proposal making/writing, Excellent communication & interpersonal skills, Flair for business development.
4. Sound knowledge of IT terminologies
5. Must have excellent communication Skills (Written & Verbally)
Notice Period Should be less than 40 days.

Job Description:
- Building reusable components.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Understanding of ESLint and react pattern.
- Responsible for development of new highly-responsive, web-based user interface
- Construct visualizations that are able to depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Learn and understand user interactions
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it
Skills and Experience
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows and data structure libraries
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git
Experience 2 years
Location: Mohali (Chandigarh)
Salary: 4-6 LPA
Experience as a UI/UX Designer as well as a strong portfolio of related projects
• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus Should have experience in Figma and photoshop
Good Python developers / Data Engineers / Devops engineers
Exp: 1-8years
Work loc: Chennai. / Remote support
Position: Operations Manager
Domain: US, Healthcare
Job Description-
Roles & Responsibility
- You will be responsible for handling multiple processes and LOBs.
- Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
- As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
- Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
- Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
Leverage data to continuously improve. - Link all the programs to business metrics and build solutions keeping that in mind.
- Scale-up team by proper budgeting and co-owning the budget.
- Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
- Deliver business goals for processes handled.
- Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
- Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
- Co-owner in the process of budget planning.
- Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
- Possess strong communication and leadership skills
- Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
Outstanding attention to detail; Exceptional problem solving & analytical skills - Be a self-starter
- Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
- Experience in business process improvement
Experience & Education Qualification:
- Existing Experience as a Sr. Operations Manager is a plus.
- Experience in handling multiple processes and LOBs simultaneously is a plus.
- Graduation is a must.
- MBA is a plus.
Timings
- Fixed shift 7:30pm - 4:30am
- Fixed weekend off.
- No transportation
Looking forward to your response.
Regards,
Sushmita Gaikwad | HR Executive









