Customer success Manager(Azure cloud)

About the Programme

Developing an enterprise AI platform focused on financial compliance and intelligence

Role Overview

We are looking for a Full Stack Engineer to own both the application layer and the user-facing interfaces of the platform. You will build the backend services that power core workflows — case management, exception handling, and feedback loops — as well as the interfaces through which the compliance and assurance teams interact with the system. You are comfortable owning both layers and moving fluidly between them.

Key Responsibilities

Application Backend

•  Design and build the core application services powering the platform — exception case management, workflow state tracking, audit logging, and user action recording.

•  Build the feedback mechanism that captures validator decisions and overrides and routes them back to the AI layer for model improvement

•  Own the data models for all application-layer entities — exception cases, workflow states, user actions, and decision history.

•  Build and maintain the API endpoints consumed by the frontend, with clear contracts, versioning, and error handling.

•  Implement role-based access control across the application — different user types within the compliance and assurance teams require different levels of access and visibility.

•  Build notification and alerting services — surfacing deadline-sensitive items and pending exceptions to the right users at the right time.

•  Ensure all application services maintain a complete audit trail, given the compliance context in which the platform operates.

Frontend & User Interfaces

•  Build the workflow interfaces used by the compliance and assurance teams — exception queues, validation screens, dashboards, and status views.

•  Surface AI outputs — confidence scores, historical context, and recommendations — in a way that is clear and actionable for non-technical users.

• Conduct working sessions with the compliance team to validate usability and incorporate feedback before deployment.

•  Maintain a consistent, functional UI across all modules of the platform.

Quality & Production Readiness

•  Write unit and integration tests for both frontend and backend components.

•  Ensure the application layer is production-ready — monitored, observable, and stable under expected load.

Required Qualifications

Education

•  B.E. / B.Tech / M.Tech in Computer Science, Information Technology, or a related field.

Experience

•   4+ years of full stack engineering experience with ownership of both frontend and backend layers in production.

• Experience building internal enterprise workflow tools or operational dashboards.

• Comfortable being the sole owner of the full stack without dedicated frontend or backend partners.

Technical Skills

•  Frontend: React or Vue.js;

•  Backend: Python or Node.js for API and service development.

•  Databases: PostgreSQL or equivalent relational database; basic familiarity with NoSQL.

•  API Design: RESTful API design and consumption; experience working against well-defined API contracts.

•  Testing: Unit and integration testing frameworks for both frontend and backend.

•  Containerisation: Docker; basic Kubernetes familiarity.

•   Version Control: Git-based workflows, code review practices.

Preferred Qualifications

•  Experience building applications that consume or display ML or AI model outputs.

•  Prior work on compliance, operations, or workflow management tools in an enterprise environment.

•  Familiarity with data visualisation libraries for building dashboards and exception reports.

•  Exposure to accessibility and usability best practices for internal tooling.

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working Here:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

Job Responsibilities:

1.Make 20 Calls each day to filter and qualify leads as per the program suitability

2.Conduct min of 18 zoom meetings/walk-ins each week for qualified and interested candidates

3.Conduct minimum of 10 assessments each week against the shortlisted and thereby interested for enrolment candidates alone

4.Facilitate the entry level assessment and result discussions with the concerned as instructed by the reporting head
5.Bring in 3 closures each week of meticulously either full sale value or of part payments

6.Exhibit effective client relations and bring in passive income by creating referral database

7.Conduct in person meetings with walk-ins client as assigned

8.Maintain up-to-date MIS reporting (call logs, sales summary sheet, target tracker & Selection list Superr’30). And adapt to any new addition to the list.
9.Ensure 20 closures of 100 qualified leads assigned in a month
10.Attend all weekly review meetings and come prepared with the sales review summary report
11.Liaison efficiently with back-end operations for hassle free client handling and ensure client is informed with no discrepancy of his best chances and impact of our services

12.Attend all training programs as and when requested by the reporting head

13.Facilitate new joiner training programs as instructed by the head.

14.Participate in marketing initiatives as and when required.

Full Stack Developers (PHP with YII framework) Location Ameerpet Hyderabad

  Write high quality, structured application/interface code and documentation in YII framework

Design, develop, and maintain PHP based internal and external applications.

Work side by side with the end user/internal customer to develop, debug, and test application software for accuracy, integrity, interoperability and completeness to achieve desired results.

Requirement:

 Hands on experience with PHP , Jquery, Ajax , Front End Frameworks (Bootstrap & Materialize)

       Minimum 6 years of experience.

 Salary offered: -

10,00,000 to 14,00,000 per annum