Customer success Manager(Azure cloud)

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

JOB RESPONSIBILITIES

• Drive, design, build and deliver end-to-end solutions using Agile and User Centered Design processes.
• Build a distributed system based on SOLID design principles, concurrency, and distributed data.
• Demonstrate experience  writing enterprise software applications for high frequency and low latency environments.
• Hit the ground running with a typical Java ecosystem (Spring & its sub-projects, dependency injection, maven, hibernate, etc.)
• Maintain quality, modularity and ensure responsiveness of applications.
• Be able to pick up new technologies along their whole development stack including non-java ecosystems.  
• Collaborate with the rest of the engineering team to design to launch new features.
• Collaborate with cross-functional teams to define, design.
• Work with third-party data-sources and APIs.
• Unit-test code for robustness.
• Work on bug fixing and improving application performance
• Maintain code integrity and organisation.
• Help maintain code quality, organisation, and automation.
• Build a culture of continuous learning and improvement.
• Have a desire to collaborate to share and learn from your colleagues.

JOB REQUIREMENTS

• Extensive experience and deep understanding in Java 8, including multithreading, data-structures and algorithms.
• Strong understanding of distributed architecture concepts, Design patterns, SOLID principles, 

SOA, Microservices, Cloud hosting solutions (preferably AWS).

• Good experience in developing REST API and Json, in Java backend applications.
• Hands on experience with SQL, NoSQL concepts.
• Test driven development, including unit test cases using any test framework (JUnit, spring-test, MockMvc), and end-to end testing.
• Excellence in writing and maintaining clear end-user documentation including API specifications, patterns, best practices, and data definitions, including Swagger.
• Good knowledge of GIT.
• Familiarity with continuous integration and build automation tools like Jenkins pipelines for Continuous Integration (CI)/ Continuous Delivery (CD), maven/Gradle
• Experience with Agile software development (e.g., SCRUM or KANBAN) and/ or User Centered design process.
• Experience in working with Angular 6+/ReactJS 16+ & Redux, JSP, HTML5, CSS3, jQuery and Javascript will be a plus.

Roles and responsibilities:

• From understanding the causes that the nonprofit work for to collaborating with the

corporate team to provide suitable fundraising solution - you will be involved in the

entire process of driving fundraising for the nonprofits.

• Will work closely with non-profits and documents related to onboarding, will carry

out initial level of due diligence

• Support in preparing campaigns and project proposals

• Establish and manage relationship with our partners

• Planning and prioritizing activities and complete the threads

• Ensuring completion of tasks under the stipulated time frame

• Providing up to date information to the stakeholders as and when required

Skills and Background:

• Graduate from a reputed university – Post graduation will be an advantage

• Should have 3 - 5 years of experience in coordinating and managing end to end

stakeholder relationship

• Thorough understanding of nonprofits and fundraising cycle

Job Title: ERPNext Developer 
Job Type: Full – Time
Location: Pune
Work Hours: 9: 00 AM to 6:00 PM
Min Salary: As per the Standard Market Rates

MAIN DUTIES/RESPONSIBILITIES:

PRIMARY RESPONSIBILITIES:
The candidate will be required to Design, Configure, Build, Test, Deploy and Maintain ERPNext and Frappe based applications:

• Gathering technical requirements for internal and external customers.
• Creation of documentation for software development and testing.
• Participation and use of Agile development methodologies
• Drive continuous improvement in development and operations best practices
• Ability to convey complex information in both written and oral form to technical and non-technical audiences

QUALIFICATIONS, EDUCATION, AND SKILLS:
Core qualifications:

• Excellent written and verbal communication skills
• Good interpersonal communication skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet development timelines
• Able to understand the complex business process and manage the project.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
• Hands-on experience in developing ERP applications from the ground up.
• Ability to follow standard engineering principles and practices
• Creative approach to problem-solving
• Working knowledge of object-oriented design and development skills.
• Commercial eCommerce portal development and maintenance is preferred. 
• 1-5 years of Experince is mandatory.

Technical qualifications:

• Experience in Frappe, ERPNext, JS, MySQL, Python & Frappe based web development. 
• Hands-on Product development over Frappe Framework, ERPNext
• Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design and development
• Experience with Scrum/Agile development methodologies 
• OOP concepts and Backend Development Experience
• MySQL on MariaDB or equivalent
• Hands-on experience with hosting web application on Apache or NGINX
• Experience in UI/UX development for Web Applications is essential.
• Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
• Senior position requires experience with multiple modules of ERPNext. 
• BS in computer science or technology equivalent preferred

Job description

CoutLoot is looking for an crazy User Experience & Interface Designer (UI/UX) someone who eats,sleeps and drinks design. One who agrees on the importance and criticality of good design and have good understanding on human behaviour and psychology . He/she will be working very closely with the Core team of the company and the geeky tech team.

Job Responsibilities :-

• Working in coordination with product managers and engineers to develop interactive designs for CoutLoot mobile Apps and website and continuously find ways to enhance his own designs and implementation.
• Lead and evangelize best user-interface design practices, which create exceptional user experience.
• Understand customer behaviour, psychology, business drivers and objectives, and translate them into efficient UI design
• Have an understanding of UX design, user flow, prototypes and wire framing
• Stay abreast with the latest UX design practices for mobile applications.
• Understand material design concepts and have worked on them
• Lead the design process by creating sketches, wire-frames, navigation flow charts, photoshop mockups and interactive prototypes

Experience:-

• 2-4 yrs experience in online product design with at least 2yrs experience in designing interface for mobile products

Note: Please include your portfolio while applying.