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Customer success Manager(Azure cloud)
at Synergetic IT Services India Pvt Ltd
Perform detailed business discovery to set solution strategy and design
Configure, prepare and demonstrate the specified solutions to a detailed level, matching to the client requirements
Articulate the proposed solution and the benefits to the client at all levels including the third-party software and hardware elements where applicable
Articulate the value proposition of Synergetics IT Services.
Interface between Sales, delivery and transition team to ensure and meet customer expectations during the pre- and post project planning.
Requirement Gathering, Business Analysis & Business Case preparation for Winning Proposition
Interact with account management team and tailor the solution, delivery models as required
Provide response to RFP, RFQ and unsolicited proposal for Global customer
customer presentation on Synergetics IT Services and Solutions areas
Prepare and verified Sow and Agreement after winning the opportunity
Interact with multiple OEM’s/OESP’s to achieve Integrated solutions
Establish Processes to deliver the engagement, including ensuring People Management, project kickoff, deliverable acceptance and reporting procedures, holding Conditions of Satisfaction
(COS) discussions with stakeholders, finalize project delivery plans
Perform Engagement reviews at key project milestones to ensure quality of project deliverables and customer satisfaction.
Provide Leadership and deliver world class services including Professional Consulting Services
Participate in service delivery engagements by acting as a hands-on technical expert.
Deployment on Microsoft Azure
Develop software solutions, collateral and templates for use by the sales and pre-sales teams
Qualifications:
Azure or AWS based Cloud Architecture and migration skills and experience.
Strong understanding across Cloud and infrastructure components (server, storage, network,
data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.
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- Job Title - Frontend Software Engineer - Data
- Reports Into - Senior Software Engineer - Data
- Location - Hybrid / Bangalore
A Little Bit about Kwalee…
Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.
What’s In It For You?
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- Profit sharing scheme - we win, you win
- Private medical cover - delivered through BUPA
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- Relocation support - available
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Are You Up To The Challenge?
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Your Team Mates
The Data Science team is central in developing the technology behind the growth and monetisation of our games. We are a cross functional team that consists of analysts, engineers and data scientists, and work closely with the larger engineering team to deliver products spanning our modern, cloud first, tech stack.
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Your Soft Skills
Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues.
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