Customer success Manager(Azure cloud)
at Synergetic IT Services India Pvt Ltd
Perform detailed business discovery to set solution strategy and design
Configure, prepare and demonstrate the specified solutions to a detailed level, matching to the client requirements
Articulate the proposed solution and the benefits to the client at all levels including the third-party software and hardware elements where applicable
Articulate the value proposition of Synergetics IT Services.
Interface between Sales, delivery and transition team to ensure and meet customer expectations during the pre- and post project planning.
Requirement Gathering, Business Analysis & Business Case preparation for Winning Proposition
Interact with account management team and tailor the solution, delivery models as required
Provide response to RFP, RFQ and unsolicited proposal for Global customer
customer presentation on Synergetics IT Services and Solutions areas
Prepare and verified Sow and Agreement after winning the opportunity
Interact with multiple OEM’s/OESP’s to achieve Integrated solutions
Establish Processes to deliver the engagement, including ensuring People Management, project kickoff, deliverable acceptance and reporting procedures, holding Conditions of Satisfaction
(COS) discussions with stakeholders, finalize project delivery plans
Perform Engagement reviews at key project milestones to ensure quality of project deliverables and customer satisfaction.
Provide Leadership and deliver world class services including Professional Consulting Services
Participate in service delivery engagements by acting as a hands-on technical expert.
Deployment on Microsoft Azure
Develop software solutions, collateral and templates for use by the sales and pre-sales teams
Qualifications:
Azure or AWS based Cloud Architecture and migration skills and experience.
Strong understanding across Cloud and infrastructure components (server, storage, network,
data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.

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Job Title : Software Test Engineer (Manual & Automation)
Experience : 3 to 5 Years
Location : Andheri East, Mumbai
Role Overview :
We are looking for a detail-oriented and proactive Software Test Engineer with strong experience in both manual and automation testing.
The ideal candidate should be hands-on across the complete testing lifecycle and comfortable working with modern testing tools, APIs, databases, and scripting.
Mandatory Skills :
Manual & Automation Testing, API Testing (Postman/Swagger), Load/Performance Testing, SQL/Database Queries, Basic Scripting, Test Case Design, Defect Tracking, and use of Test Management/Project Tracking Tools.
Key Responsibilities :
- Participate in all phases of the testing lifecycle: test strategy, test case design, execution, and automation.
- Perform functional, regression, API, and load testing.
- Use project tracking and test management tools effectively.
- Conduct debugging and responsiveness testing using browser developer tools.
- Work with databases to validate data through basic queries.
- Collaborate closely with developers and product teams to ensure quality delivery.
- Identify, report, and track defects with clear documentation.
- Continuously adopt new testing tools, practices, and industry standards.
Required Skills & Qualifications :
- Strong hands-on experience in Manual and Automation Testing.
- Experience with API testing tools (Postman/Swagger or similar).
- Experience with Load/Performance testing tools.
- Knowledge of SQL/Database querying.
- Basic scripting knowledge in any programming language.
- Familiarity with test management and project tracking tools.
- Excellent analytical, problem-solving, written, and verbal communication skills.
- Quick learner with a keen eye for detail and quality.
Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.
2
Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.
3
Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.
4
Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.
5
Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.
6
Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing.
7
Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.
8
Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.
9
Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.
10
Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered
11
Mandatory (Age) - Candidate's Age should be below 37 years.
12
Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.
13
Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.
14
Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.
15
Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.
Strong Angular Experience
Java
Rest API, SQL
OOPS concept, Design Patterns, Spring boot, BDD framework,
UNIX/Linux
Basic Python
CI/CD Pipelines
Agile development methodology
Basic requirements
1. Good understanding of react and react native.
2. Best practices in react along with knowledge of functional components.
3. Good understanding of hooks and other react patterns.
4. Solid understanding of basic programming concepts and data structures.
5. Experience with global state management like redux and context.
6. Using 3rd party libraries for rest api and other standard procedures.
7. Have experience writing react native code with typescript.
Good to have skills
1. Have worked on media intensive apps (video, images and audio).
2. Have experience with building high quality reusable custom components.
3. Experience with animation libraries like animated or reanimated.
4. Have a good understanding of TypeScript classes, interfaces, generic types,
and other typing patterns in TypeScript.
5. Experience with building and deploying apps to iOS App store/Google Play.
6. Have previous experience of working with firebase.
7. Have an eye for creating pixel perfect design with optimised animations.
8. Experience of working with realtime systems like socket.io
9. Fair understanding of how react native/native apps work under the hood and
how React ecosystem sits on top of native app architecture.
10.bonus points if you have previous experience with native android /iOS
development.
11. Double bonus points if you have created native bridges for android and iOS in
react native before.
Other required qualifications
1. Minimum 1.5-2 years of relevant experience developing React applications.
2. Proven ability to work alone and with teams in a dynamic, multicultural
environment.
3. Strong oral and written communication skills in English.
4. Good understanding of documentation and able to write documentation of
given tasks.
5. Understand Agile base deployment process, take full responsibility for a given
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and reviewing the work of others.
Task:
- Develop, record, and maintain cutting-edge web-based PHP applications.
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
- Prepare and maintain all applications utilizing standard development tools.
- Utilize backend data services and contribute to increase existing data services API.
- Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
- Refactor, optimize, and improve the existing codebase for maintenance and scale.
- Use test driven development and acceptance tests to ensure feature quality
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
- Document the development process, architecture, and standard components.
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
- Keep abreast of new trends and best practices in web development.
We wish:
- Previous working experience as a PHP Developer for 4 year(s)
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Proficient in PHP, HTML5, JavaScript, JQuery Expert
- Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
- Excellent relational database skills with MySQL
- Experience with building restful JSON web services
- Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
- Understanding of responsive design frameworks such as bootstrap
Desirable:
- Should have problem-solving skills
- Good experience in oops concept
- Good experience in MVC
- Good experience in jQuery & JavaScript
- Learn & work on new technologies/ frameworks.
- Knowledge of bootstrap
We Offer:
- Freedom to realize your ideas & individual career & development opportunities.
- A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
- Professional challenges and career development opportunities.
** Kindly read this carefully ! (This is not an Ordinary Job and requires 'educating' skills. )
This is for a Magazine that teaches people how to program the Software easily. This is a Project, where we need to educate Dummies on 'Creating Real Life' Web applications from Scratch ( without using any in-built Libraries )
** for this Project, we need Software Engineers, who have created / built apps like Facebook (any Social Media), Messaging Apps (like Slack), Business Apps ( like Zoho), Social Media Apps ( like Linkedin), Recruitment Apps (like Monster.com) etc.
** Need someone who can provide and explain the entire Source Code used for such apps (Backend + Frontend + DB + Infrastructure ), in 'as Easy Language as possible', without using any "Jargons", and without using any "External Libraries". ( We can use basic Libraries like Promises / Await, however, We cannot use "Dajngo" as it takes away the heavy lifting of User Creating and login ).
** Need Software Engineers, who understand, how in-built Libraries actually work !
** One of Our Team Members shall physically visit your location, ( where ever in India you are ), and shall 'record' your explanations about the Source Code ( Ofcourse, masking your Face). If that is not possible, we Shall request you to join a GMeet / Zoom Call, and record the Video Session.
** The length of each Lesson ( for example, if the Lesson #1 is about 'Creating Facebook from Scratch', then the Engineer, would not need to extend beyond 10-20 ( 1 - hour sessions ) !
** We are looking for Software Engineers, who have actually, created such Apps, and do carry experience in maintenance as well ! ( If the Resume does not reflect your experience, please do not expect any response from the Recruiter ) !
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- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
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- Gathering critical information from meetings with various stakeholders and producing useful reports.
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- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
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- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top-performing teams.
- A history of leading and supporting successful projects.
Job Description:
Candidate should have ample of experience in dealing with Civil Engineering Contracts. (Real estate, Infrastructure, civil interior etc.)
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Should be able to handle Contractual correspondence
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Some involvement into planning activities (viz. making of programmes of diff. Activities, ensuring implementation of the same, monitoring of it etc.)
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Maintaining current business relationships
Developing marketing strategy and analysis for obtaining new business
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Serve as the primary contact with clients
Coordinate with the project manager and the project leader as to the client’s needs
Represent the firm at community events, trade shows, conferences, networking event, etc.
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