Customer Success Specialist

About Us:

Suntek AI is a premier digital solutions provider specializing in e-commerce. With hands-on experience operating multiple renowned Shopify brands, we help small and medium businesses launch and scale with enterprise-grade rigor. We focus on seamless omnichannel experiences and measurable ROI, using cutting-edge tools and modern delivery practices.

Role Description

 We’re seeking a skilled Manual QA Engineer to ensure the quality and reliability of our e-commerce platforms and AI-based products. You’ll collaborate with developers, designers, and product managers to plan and execute tests, uncover defects, and elevate user experience.

Key Responsibilities

• Develop and execute test plans, test cases, and test charters for web and mobile applications.
• 
  
• Perform functional, regression, usability, smoke/sanity, and exploratory testing.
• 
  
• Identify, document, and track defects using bug-tracking tools; verify fixes and validate releases.
• 
  
• Collaborate with engineers and product managers/business analysts to clarify requirements and ensure comprehensive test coverage.
• 
  
• Conduct cross-browser and cross-device compatibility testing.
• 
  
• Ensure compliance with e-commerce best practices and accessibility/usability guidelines where applicable.
• 
  
• Produce clear, reproducible bug reports with expected/actual results and supporting evidence (logs, screenshots, videos).
• 
  
• Maintain test documentation, including checklists, coverage maps, and release validation notes.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 
  
• 3–5 years of manual testing experience, preferably in the e-commerce domain.
• 
  
• Strong grasp of software testing methodologies, SDLC/STLC, and defect life cycle.
• 
  
• Experience testing web and mobile applications.
• 
  
• Proficiency with bug-tracking tools (e.g., Jira, Bugzilla, Trello).
• 
  
• Ability to run basic SQL queries for data validation.
• 
  
• Experience with API testing (e.g., Postman).
• 
  
• Strong analytical skills, attention to detail, and excellent written/verbal communication.
• 
  
• Proven ability to work cross-functionally in a fast-paced environment.

Preferred Qualifications

• Experience with Shopify or other e-commerce platforms and AI-based products.
• 
  
• Familiarity with test automation fundamentals (e.g., Selenium, Cypress) and knowing when to recommend automation.
• 
  
• Working knowledge of Agile/Scrum ceremonies and artifacts.
• 
  
• Exposure to performance testing concepts/tools is a plus.

Why Join Us?

• Work on cutting-edge e-commerce and AI initiatives with real customer impact.
• 
  
• Collaborative, learning-focused culture with mentorship and ownership.
• 
  
• Clear growth paths and continuous learning opportunities.
• 
  
• Competitive compensation and benefits.

BlackLight Games

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

Website link- https://blacklightsw.com/

Position: Backend Developer( Java/SpringBoot/MySQL)

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

Skills :

• Backend: Java/SpringBoot
• Databases: MySQL

Job Summary:

We are looking for a skilled Backend Developer to join our growing team and help build scalable systems that power products used by millions every month. You will work on Java, Spring Boot, and MySQL, with exposure to Node.js, crafting APIs and backend services that are reliable and production-grade.

What You Bring To The Team

• 3-4 years of backend development experience with Java and Spring Boot as primary focus.
• Strong working knowledge of MySQL (schema design, query optimization, migrations).
• Understanding of REST APIs and system design.
• Comfort with live system debugging, monitoring, and performance tuning.
• A mindset of ownership and building with quality.
• Design and develop scalable, reliable backend services and APIs using Java, Spring Boot, and MySQL.
• Participate in code reviews, architecture discussions, and best practices.
• Collaborate with the frontend and game backend teams for seamless feature delivery.
• Write clean, maintainable code with proper testing and documentation.
• Monitor, debug, and improve live systems, ensuring high availability.

Extra Gems For

• Basic familiarity with Node.js and its ecosystem would be good to have.
• Experience working on a product that has launched and scaled to a solid user base would be good to have.
• Understanding of microservices architecture
• Exposure to AWS or GCP for deployments and scaling.
• Understanding of caching, queues, and real-time data pipelines.
• Prior experience in product-focused startups.

Why Us?

• High Growth Startup environment. 
• Fast-paced, ownership-driven environment.
• You’ll build products millions play every month.
• Friendly, collaborative team with high standards.
• Culture that values learning, quality, and growth.
• Company sponsored courses and education material.
• Lots of learning opportunities.
• Work with a super-talented team of professionals.
• Informal work-culture, Casual Dress Code, multiple outings and trips.
• Medical Insurance for you and your family. 
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times.

Title: Sr. Database Developer

 Experience: 6 – 8 years

 Department:Information Technology

 Classification:Full-Time

 Location:Hybrid in Hyderabad,India (3daysonsite and 2 days remote)

Job Description:

We are seeking a highly skilled Senior Database Developer to lead the design, development, and

optimization of enterprise-grade databases using MicrosoftSQL Server. The ideal candidate will

also have hands-onexperience with MS Excel and MS Access, particularly in building data models,

reports, and automation tools that support business operations.

Job Responsibilities:

 Design,develop,andmaintain complexSQL Server databases, stored procedures,views,and

functions.

 Optimize database performance throughindexing,query tuning,and

 capacity planning.

 Develop andmaintain Excel-based tools andreports using advanced formulas,pivot tables,

and VBA macros.

 Modernize legacyMSAccess applications andmigrate data to SQL Server

 where appropriate.

 Collaboratewith application developers to supportintegrations and data pipelines.

 Implementdata governance, security,andbackupstrategies.

 Documentdatabase architecture, workflows,and technicalspecifications.

 Provide mentorship to junior developers and contribute to code reviews and best practices.

Required Skills:

 Bachelor’s degree inComputerScience,InformationTechnology,or a related field.

 5 -8 years of experience indatabase development using SQL Server.

 Proficiency in T-SQL,SSIS, SSRS, andSQL Server ManagementStudio (SSMS).

 Strong experiencewith MSExcel(includingVBA) and MSAccess.

 Familiarity with data migration, ETL processes, and jobscheduling.

 Excellent analytical,problem-solving,andcommunication skills

Preferred Skills:

 Experiencewithcloud platforms like AzureSQL or AWSRDS.

 Knowledge ofPower BI,SharePoint,or other reporting tools.

 Experiencewith MySQL

 Exposure to Agile methodologies and DevOps practices

 Exposure to insurance, consumer benefits,or COBRA domains.

Organisation: A fintech neo-banking startup.

Position Overview:

We are looking for a seasoned finance professional to join our team as Finance Head. The ideal candidate will have a strong background in finance and accounting, with a proven track record of leadership in a startup environment.

Responsibilities:

● Develop financial forecasting models to aid in fundraising and inform strategic planning. Maintain and enhance financial models, including future projections

● Develop a financial strategy that supports the company's objectives, focusing on sustainable growth and profitability.

● Closely work with business team to evaluate product pricing, marketing campaigns, unit economics.

● Oversee the day-to-day financial operations, mentor our finance personnel, and ensure a seamless financial workflow.

● Manage treasury function and working capital planning

● Lead negotiations with partners and vendors to ensure beneficial deals, contributing

to the company's profitability and strategic objectives.

● Prepare comprehensive financial updates for internal stakeholders, investors, and tax

authorities, ensuring all reporting requirements are met.

● Ensure legal and regulatory compliance regarding all financial functions across

multiple jurisdictions, including the US, Canada and India .

● Manage fintech finance operations including reconciliation and fund flow

management.

Ideal Candidate:

● Bachelor’s degree in finance, Accounting, or a related field and Chartered Accountant.

● A minimum of 7-10 years of experience in finance, with at least 3-5 years in a senior financial leadership role, preferably in a startup.

● Excellent leadership and team management abilities with a track record of leading a lean team.

● Strong communication skills with the ability to present financial data to non-financial audiences.

● High level of integrity, confidentiality, and professionalism.

Develops a purchasing strategy.

Reviews and processes purchase orders.

Manages other members of the purchasing team.

Maintains records of goods ordered and received.

Negotiates prices and contracts with suppliers.

Builds and maintains relationships with vendors.

Selects prospective vendors and negotiates contracts.

Evaluates vendors based on quality, timeliness, and price.

Schedules deliveries and ensures timely fulfillment of orders.

Researches and evaluates vendors to compare pricing and services.

Coordinates with fellow managers to monitor inventory and determine supply needs.

Ensures quality of procured items and addresses problems when they arise.

Keeps up with trends in procurement.

Travels to vendor locations.

Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.

Location: Abu Dhabi, United Arab Emirates (UAE)

Nationality: Any

Desired Experience: 10+ years

Job Description :

To guide and advise customers on building SOC-related services from scratch or assist in improving existing services. To assess the maturity and capability of services in scope and propose improvements. Closely working with other SOC teams, and assisting them in achieving their goals. To work closely with the rest of the Advisory team and exchange knowledge and experience.

What You’ll Do

• Deliver high-level strategy and executive advisory services.
• Lead client engagements in security advisory at the highest strategic level.
• Establish and align business principles and objectives to the long-term security operational vision by applying tactical guidance for various information security operating models.
• Perform SOC maturity assessments and build precise roadmaps based on the goals and objectives of the organization.
• Provide clients with guidance during the Initial Operating Capability (IOC) through full operational capability (FOC) covering key aspects of SOC domains such as business, process, governance, technology, people, and services.
• Create and build on the concept of operations (ConOps) in the pre-work stages that strategically prepare the client for the successful implementation of security technology and operations.
• Assist clients with recommendations in different advisory stages, such as creating security operations strategy (SOC Charter), developing training programs, assisting with use case framework implementation, developing standard operating procedures, and applying service/integrated frameworks.
• Possess the ability to identify the client's problems and use common consulting management skills such as facilitation, gap analysis, interviewing, and engaging in multiple workshops with key stakeholders.
• Collaborate with clients to define services and build technology strategies as part of the build, plan, and design phases of security operations.
• Perform as a subject matter expert (SME) in strategy conversations with C-level panels to provide exceptional IT/OT/Cloud/Physical security, compliance, regulations, and industry best practices that promote the overall mission and vision of the organization.
• Maintain a good understanding of security trends and methods for pinpointing cyber and physical security solutions that fit the client's business, financial, and technological objectives.
• Identify, build, and create cyber solutions to address security issues, perform security operations content reviews, draw conclusions, and develop strategic guidance.
• Assess and develop the current security operation effectiveness by reviewing operating procedures, workflows, policies, frameworks, and operational reporting.
• Consistently contribute towards industry-specific offerings/professional security forums/internal departmental blogs/publications/develop thought leadership.
• Contribute to the proposal process for SOC Advisory services while collaborating with other internal group members to solidify the sales pitch approach.

What you bring to the table

• 10+ years of extensive IT Security / IT Consultancy/client-facing roles related to SOC/Security operations projects (Cybersecurity Managers, IT Security Engineers, Security Analysts, Senior/Principal Security Analysts)
• Experience in SOC strategy, roadmap and documentation development, adapted to client organization (Services catalog, Security Incident Response management plan, playbooks)
• Possess the ability to support the vision and mission of any organization's security program.
• Retained proficiency in delivering high-quality and high-level strategic and advisory services.
• Possesses certifications related to enterprise information security frameworks and/or compliance, regulation-type frameworks.
• Experience in understanding complex activities and relationships quickly, assessing business and delivery risks, and communicating them effectively.

Benefits

• Schooling
• Flight & visa allowance for self and family
• Mobile Allowance
• Insurance for self & Family
• Life Insurance for self

Java Full Stack Developer

Experience required-4.5 to 7yrs

Mandatory Skills- Front end- HTML, CSS, Javascript, Angular/React

Back end- Java, Springboot/Node/Python, Any SQL/RDBMS, OS

Jenkins for Deployment

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.