Qualification: Doesn’t matter. Skills and experience do.
Objectives of this Role
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Daily and Monthly Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Collaborate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
Requisites
- 0-3 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Readiness to travel to client location as and when required
Work location:
Candidates must be based out of Mumbai. Work from office @ WeWork Malad.
Salary:
We highly value talent and experience. Competitive salary or better.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)Mumbai malad work from office
6 Days working
1 & 3 Saturday off
AWS Expertise: Minimum 2 years of experience working with AWS services like RDS, S3, EC2, and Lambda.
Roles and Responsibilities
1. Backend Development: Develop scalable and high-performance APIs and backend systems using Node.js. Write clean, modular, and reusable code following best practices. Debug, test, and optimize backend services for performance and scalability.
2. Database Management: Design and maintain relational databases using MySQL, PostgreSQL, or AWS RDS. Optimize database queries and ensure data integrity. Implement data backup and recovery plans.
3. AWS Cloud Services: Deploy, manage, and monitor applications using AWS infrastructure. Work with AWS services including RDS, S3, EC2, Lambda, API Gateway, and CloudWatch. Implement security best practices for AWS environments (IAM policies, encryption, etc.).
4. Integration and Microservices:Integrate third-party APIs and services. Develop and manage microservices architecture for modular application development.
5. Version Control and Collaboration: Use Git for code versioning and maintain repositories. Collaborate with front-end developers and project managers for end-to-end project delivery.
6. Troubleshooting and Debugging: Analyze and resolve technical issues and bugs. Provide maintenance and support for existing backend systems.
7. DevOps and CI/CD: Set up and maintain CI/CD pipelines. Automate deployment processes and ensure zero-downtime releases.
8. Agile Development:
Participate in Agile/Scrum ceremonies such as daily stand-ups, sprint planning, and retrospectives.
Deliver tasks within defined timelines while maintaining high quality.
Required Skills
Strong proficiency in Node.js and JavaScript/TypeScript.
Expertise in working with relational databases like MySQL/PostgreSQL and AWS RDS.
Proficient with AWS services including Lambda, S3, EC2, and API Gateway.
Experience with RESTful API design and GraphQL (optional).
Knowledge of containerization using Docker is a plus.
Strong problem-solving and debugging skills.
Familiarity with tools like Git, Jenkins, and Jira.
JavaKey Responsibilities:
- Design, develop, and execute automated test scripts for trading applications.
- Work with product owners and business analysts to understand and write the acceptance test cases.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.
- Perform regression, performance, and end to end testing to ensure software reliability.
- Identify, document, and track defects using appropriate tools and methodologies.
- Maintain and enhance existing test automation frameworks for both frontend and backend.
- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.
- Integrate automation cases into CI/CD pipelines
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven 5+ Years experience in automation testing for web and backend applications.
- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).
- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).
- Familiarity with programming languages such as Java, Python, or JavaScript.
- Understanding of basic SQL queries to validate data in the databases
- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Prior experience with trading applications or core financial services related applications is a big plus
Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
Experience: fresher to 2 years.
Great spoken and written english. Knows how to research.
Understands the basics of SEO writing. Has a flair for writing articles focused on brands and creators.
Google AnalyticsWhat would you be responsible for in this role?
Responsibilities
-
- Tracking and optimizing ad campaigns through Google, Facebook Ad Manager, TikTok and other ad networks aiming to maximize revenues for the wide portfolio of games of the company;
-
- Prospecting and integrating new potential Ad Networks through open bidding by Google, Header Bidding and Tag-based;
-
- Implementation, monitoring and optimization of in-game advertising features;
-
- Responsible for technical troubleshooting (Ad networks integration, API Reporting);
-
- Forecasting major ad monetization KPI's (Ad Revenue, eCPM, ARPDAU, etc);
-
- Plan, execute, and analyze user acquisition campaigns across performance UA channels;
-
- Managing existing relationships with Ad network partners;
-
- Lead negotiations with new relevant Ad partners and accompany adding new Ad
networks into our in-game ads system;
-
- Collaborate closely with stakeholders including Data Analysts, Product, Developers
teams;
-
- Testing and evaluation of new in-game ad formats (rewarded video, interstitials, offer
wall, native, banners);
-
- Deriving holistic vision for the long-term usage of in-game advertising in our games;
-
- Self-reliant creation of management reports and performance comparisons;
-
- Own and drive our mobile marketing funnel optimization efforts;
-
- Setup our app store optimization strategy to optimize app store conversion rates;
-
- Optimize the performance of our app store creative assets with quantitative testing;
-
- Steer and execute the metadata optimization;
-
- Monitor and report relevant funnel and conversion KPIs using in-house tracking
technologies and tools;
-
- Collaborate with the game teams to coordinate around upcoming game releases and
update launches;
-
- Ability to work with MS Office products (such as Word, Excel, PowerPoint);
-
- Awareness of social media tools (such as the ones of YouTube, Twitch, Facebook,
Twitter, TikTok and Instagram);
-
- Excellent command of English, other language skills would be a plus;
-
- Excellent problem solving ability, attention to detail;
-
- Proactive and self-motivated with a positive attitude.
NodeJS (Node.js)
React.js
Python
Java
Spring BootTitle: Senior Java Developer
Location: Pan India/Remote work
Senior Java Developer
Functional Experience:
5+ years of work experience, bachelor's degree in computer science or a related field, develop applications for cloud computing, design, maintain and operate cloud systems/microservices and applications, keep cloud systems secure, fully tested and integrated with all the other products/applications, understand the language of business and develop to address the business’s needs.
Technical Skills Required:
Minimum 6 year of hands-on Java (including Java 11) programming; Experience and knowledge of open-source software, frameworks around server-side development in Java 11; wide and deep understanding of Java ecosystem, monitoring and diagnosis, Spring Boot.
Notice Period: 0-30 Days
Role: Erp ( KIWI )
Company: KOCH (https://www.kochind.com/" target="_blank">https://www.kochind.com)
Type: Permanent (Direct payroll)
Edu: Any Full time Graduates
Exp : 1 to 3 years
Job Location: Kundalahalli,Near Brookefield Hospital, Bangalore -560037
Job Description :
-
Bachelor’s degree in technology related field
-
Minimum of 1 + years Major ERP system experience
-
Functional / technical proficiency in designing, configuring and implementing in ERP System
-
Strong understanding of order management, billing, and ERP master data
-
Strong verbal and written communication ·
-
Strong analytical and problem-solving skills, critical thinking and innovation
-
Ability to work independently as well as in a team environment
-
Must be detailed-oriented.
-
Ability to develop repeatable development processes with supporting documentation.
-
Corrugated Industry Experience
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon