Customer Success Specialist

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

We're looking for a Full Stack Engineering Manager to join our Engineering Team. The Engineering Team forms the backbone of our core business. We build and iterate over our core platform that handles orders, payments, delivery promises, order tracking, logistics integrations to name a few. Our products are actively used by Fynd users, Operations, Delights, and Finance teams. Our team consists of generalist engineers who work on building REST APIs, Internal tools, and Infrastructure for all these users.

What will you do at Fynd?

• Determining project requirements and developing work schedules for the team.
• Managing and mentoring a team of 2-10 engineers, Delegating tasks, and achieving daily, weekly, and monthly goals.
• Build scalable and loosely coupled services to extend our platform
• Build bulletproof API integrations with third-party APIs for various use cases with the team.
• Evolve our Infrastructure and add a few more nines to our overall availability
• Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
• Give back to the open-source community through contributions on code and blog posts
• This is a startup so everything can change as we experiment with more product improvements
• Write technical documentation

Some Specific Requirements

• Atleast 2+ years of Tech Lead Experience, 5+ years of Development Experience
• You have prior experience developing and working on consumer-facing web/app products
• Good understanding of Data Structures, Algorithms, and Operating Systems
• Hands-on experience in JavaScript / Python / Node.Js. Exceptions can be made if you’re really good at any other language with experience in building web-app based tech products
• Good knowledge of async programming using Callbacks, Promises, and Async/Await
• Experience in at least one of the following frameworks - Flask, Sanic, Fastapi would be plus
• Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io
• Hands-on experience with Frontend codebases using HTML, CSS, and AJAX. Plus knowledge of Frontend Frameworks and Experience in at least one of the following frameworks - React.Js, Angular, Vue.js.
• Deep knowledge of MongoDB, Redis, or MySQL
• Basic knowledge of event-based systems using Kafka or RabbitMQ
• You should have experience with deploying and scaling Microservices.
• You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
• Deep Knowledge of Cloud-Native Application Architecture: Docker, Kubernetes, Microservices

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture

Role Description

This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.

Qualifications

• Data Science, Statistics, and Data Analytics skills
• Data Visualization and Data Analysis skills
• Strong problem-solving and critical thinking abilities
• Ability to work with large datasets and perform data preprocessing
• Proficiency in programming languages such as Python or R
• Experience with machine learning algorithms and predictive modeling
• Excellent communication and presentation skills
• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
• Experience in the field of video and text analytics is a plus

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Lead Software Engineer (Bangalore, Remote option available) 6+ years of experience 

Zepto (www.zeptonow.com)

Why should you look at this role?

Salary 50-65 lakh per annum

Paid leave

Sick leave

Provident Fund

What Else?

• High growth startup in quick commerce space (10 min delivery)
• Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
• Work on real world logistics problems & benefit from the rocket ship Zepto is!

Tech Team: 40-50 (200+ in few months)

About the Employer

Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!

Just 6 months after launching, we've raised $160 million from marquee

investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.

The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.

Funding:

Funding Zepto has raised a total of $160M in funding over 3 rounds.

Their latest funding was raised on Dec 20, 2021 from a Series C round.

Employer Reviews:

“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”

"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."

Reporting structure:

Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO

This role would be by and large an Individual Contributor role.

Interview Process:

1. Discussion on past experience and problem discussion based on projects done
2. Low level design
3. High level design

(One of the rounds will test scenario management via case study since it’s a managerial role) 

What You will do Everyday?

• Work very closely with the Tech Leadership and lead end-to-end development.
• Write maintainable/scalable/efficient code.
• Design and architect technical solutions for the business problems of a very large e-commerce portal.
• Work in cross-functional team, collaborating with peers during entire SDLC.
• Follow coding standards, unit-testing, code reviews etc.
• Follow release cycles and commitment to deadlines.

Your Superpowers

• 6+ years of experience in building large scale applications or products.
• A “Bring It On” attitude; bias for action; self-driven, end-to-end ownership; entrepreneurial approach; focus on operational excellence; ability to work with ambiguity.
• Strong in problem solving skills, data structures and algorithms.
• Very good understanding of one or more of RDBMS/NoSQL/Messaging/ Caching technologies.
• Excellent understanding of and coding skills in following technologies: Java
• B Tech/BE in Computer Science or equivalent from a reputed institution.

CLICK HERE TO APPLY: https://forms.gle/v8P54gfPvUZGeJ3u6">https://forms.gle/v8P54gfPvUZGeJ3u6

Automation QA Engineer

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Provide accurate translations of texts.
• Attend meetings to translate discussions.
• Continually take language fluency assessments to certify fluency.
• Liaise with colleagues to ensure that translations are true to the original meaning.

Full Stack Magento Developer

Exp- 5-8 Years 

Location-Jaipur

Job Description :

- We are looking to hire a skilled Magento Developer to build and maintain our eCommerce websites.

- As a Magento Developer, you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.

Responsibilities

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Updating website features and security patches.

Requirements:

• Must have the ability to develop Magento Modules and Customization, Extension Development.
• Experience: 5+ Years of relevant industry experience.
• Demonstrable knowledge of API integration, Payment Gateways, Shipping etc
• Full understanding of the Magento themes and templating systems.
• Strong understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
• Proven software development experience in PHP
• Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and developing web services
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• BS/MS degree in Computer Science, Engineering or a related subject