Customer Success Specialist

About AMPM

AMPM is a short-form vertical video news app built for Gen Z. We cover news the way this generation actually consumes it. We are growing fast and building the creator engine that powers it.

The role

You will find creators, get them on board, and make sure they deliver. That is the job. No hand-holding, no playbook handed to you. You figure it out.

What you will do

• Source and onboard niche creators across news, finance, politics, sports, and tech verticals
• Run cold outreach across Instagram, YouTube, LinkedIn, and X
• Build and own a creator pipeline from scratch
• Manage creator relationships, briefings, and deliverable timelines
• Use PR instincts to unlock hard-to-reach contacts and voices
• Work directly with the content team to align creator output with editorial goals

What we are looking for

• 1 to 3 years in influencer marketing, PR, creator relations, or talent management
• Proof that you have gotten access to people others could not
• Strong written communication in English and Hindi
• Generalist within the field, outreach, negotiation, tracking, all of it
• Someone who does not quit when a niche is hard to crack

Not for you if

• You need heavy direction to start
• You stop at the second rejection
• You have only run paid campaigns with no organic relationship-building experience

Job Summary

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong visual sense, a good understanding of design

principles, and the ability to translate briefs into compelling visual concepts across digital and print platforms.

Key Responsibilities

* Create visual designs for digital and offline assets, including social media posts, banners, presentations, brochures, posters, and branding materials

* Develop creative concepts based on briefs, brand guidelines, and project requirements

* Collaborate with creative leads, content writers, and marketing teams to deliver high-quality outputs

* Ensure consistency of brand identity across all design deliverables

* Make revisions based on internal or client feedback within defined timelines

* Manage projects simultaneously while meeting deadlines

* Prepare final artwork files for production or digital publishing

Required Skills & Qualifications

* Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field

* Minimum 1 year of relevant work experience

* Strong proficiency in Adobe Creative Suite

* Good understanding of typography, layout, color theory, and composition

* Ability to conceptualize and execute creative ideas independently

* Strong attention to detail and visual aesthetics

* Good communication and teamwork skills

Preferred Skills (Good to Have)

* Experience in social media creatives and digital marketing design

* Basic knowledge of motion graphics

* Experience working in an agency or fast-paced environment

What We Offer

* Opportunity to work on diverse brands and creative projects

* Collaborative and creative work environment

* Learning and growth opportunities

• Excellent IT skills, especially with design and photo-editing software.
• Using programming skills to build pages and applications.
• Exceptional creativity and innovation.
• Creating posts, pages, and applications to attract customers.
• Producing content to be posted online.
• Professional approach to time, costs and deadlines.

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

• Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
• Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
• Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
• Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
• Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
• Skilled in the following programming languages: Python 3.
• Good English skills especially for writing and reading documentation

Role Summary/Purpose:

We are looking for a Developer/Senior Developers to be a part of building advanced analytical platform leveraging Big Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in resolving and influencing high-level decisions.

Requirements:

• The candidate must be a self-starter, who can work under general guidelines in a fast-spaced environment.
• Overall minimum of 4 to 8 year of software development experience and 2 years in Data Warehousing domain knowledge
• Must have 3 years of hands-on working knowledge on Big Data technologies such as Hadoop, Hive, Hbase, Spark, Kafka, Spark Streaming, SCALA etc…
• Excellent knowledge in SQL & Linux Shell scripting
• Bachelors/Master’s/Engineering Degree from a well-reputed university.
• Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time, and People effectively
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Ability to manage a diverse and challenging stakeholder community
• Diverse knowledge and experience of working on Agile Deliveries and Scrum teams.

Responsibilities

• Should works as a senior developer/individual contributor based on situations
• Should be part of SCRUM discussions and to take requirements
• Adhere to SCRUM timeline and deliver accordingly
• Participate in a team environment for the design, development and implementation
• Should take L3 activities on need basis
• Prepare Unit/SIT/UAT testcase and log the results
• Co-ordinate SIT and UAT Testing. Take feedbacks and provide necessary remediation/recommendation in time.
• Quality delivery and automation should be a top priority
• Co-ordinate change and deployment in time
• Should create healthy harmony within the team
• Owns interaction points with members of core team (e.g.BA team, Testing and business team) and any other relevant stakeholders

Urgently hiring -FULL TIME ROLE

Candidates with an overall work experience of 1-2 yrs can only apply!!  Freshers DO NOT APPLY

Job Summary

The client organization is looking for a dynamic and self driven professional for the role of MERN Stack Developer.

Knowledge Criterias

1. Angular or React: On any one of these Frameworks at least candidate should have a solid experience of at least a year or two

2. nodeJS and relational databases (SQL): Hands-on experience and strong technical skills

Key Skills:

-- Angular, --React, HTML 5, CSS3, Javascript