Qualification: Doesn’t matter. Skills and experience do.
Objectives of this Role
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Daily and Monthly Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Collaborate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
Requisites
- 0-3 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Readiness to travel to client location as and when required
Work location:
Candidates must be based out of Mumbai. Work from office @ WeWork Malad.
Salary:
We highly value talent and experience. Competitive salary or better.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title : QA Automation Lead Engineer – Network Security & Blockchain/Web3.js
Location : Gurgaon & Bangalore, India (On-site)
Job Type : Full-time
Working Days : 6 Days (Monday to Saturday)
Role Overview :
As a QA Automation Lead Engineer – Network Security & Blockchain/Web3.js, you will define and implement advanced quality assurance and security testing strategies tailored for Blockchain applications. This role involves leading a team, collaborating with cross-functional teams, and ensuring the highest quality and security standards.
Key Responsibilities:
- Leadership: Mentor QA Engineers and develop QA and security testing strategies.
- Security Assurance: Conduct vulnerability assessments, penetration tests, and automate testing for improved coverage.
- Collaboration: Align QA activities with project goals and ensure compliance with standards like GDPR and ISO 27001.
- Continuous Improvement: Analyze QA metrics and stay updated on Blockchain and cybersecurity advancements.
Required Skills:
- Technical Skills: Expertise in Network Security, QA methodologies, automation tools (e.g., Selenium, Appium), and scripting languages like Python or Java.
- Compliance: Familiarity with OWASP, ISO 27001, and regulatory standards.
- Leadership: Proven experience in leading QA teams and managing testing for Blockchain/Web3 applications.
Preferred Skills:
- Penetration testing tools (e.g., Burp Suite, OWASP ZAP).
- Experience with CI/CD tools like Jenkins and GitLab CI.
- Certifications such as CEH, ISTQB, or Blockchain-related credentials are a plus.
Experience:
- 5+ Years in QA, with a focus on Network Security and Blockchain/Web3.
- Hands-on experience in testing Blockchain platforms and distributed applications.
Educational Requirements:
- Bachelor’s degree in Computer Science, IT, or a related field.
We are looking for a highly skilled and experienced Senior IT Infrastructure Automation Engineer to join our dynamic team. This critical role involves designing, developing, and implementing automation solutions that streamline IT operations, enhance reliability, and improve scalability across on-premises, cloud, and hybrid environments. Lead initiatives that reduce manual effort, increase consistency, and support critical infrastructure systems while collaborating closely with cross-functional teams.
Must Have Skills:
Scripting Languages:
PowerShell (advanced modules)
Python (advanced scripting & modules)
Bash (for Linux automation)
Configuration & Orchestration:
Strong expertise in Ansible
Operating Systems:
Windows Server (advanced)
Linux (Ubuntu, CentOS)
Virtualization:
VMware (advanced knowledge)
Nutanix (working knowledge)
Integration: REST APIs for system integrations
Good to Have Skills:
DevOps tools: Terraform, Kubernetes
Cloud Platforms: AWS, Azure
Citrix Cloud & NetScaler experience
Commvault backup automation
Endpoint management with BigFix, JAMF
Networking: routing, firewalls, ACLs
Database administration and scripting
Basic web development (Ruby, PHP, Python, JavaScript)
Job Description:
Automation Strategy & Development: Design and implement automation workflows for routine IT operations across Windows and Linux environments (e.g., user management, patching, service configuration). Create and manage scripts for: Active Directory (user/group management, GPOs, security settings), DNS & DHCP management. Develop custom automation tools using Python, PowerShell, and Bash to support various infrastructure needs.
Virtualization & Cloud Automation: Automate provisioning, scaling, and monitoring for VMware and Nutanix environments. Develop automation for Citrix Cloud and NetScaler for tasks like app publishing and load balancing. Integrate and automate cloud components (AWS or Azure) to support a hybrid infrastructure.
Monitoring & Backup Reliability: Implement automated LogicMonitor solutions for proactive issue detection. Build automation scripts for Commvault to manage backup and recovery, including reporting. Create monitoring and alerting tools using Python, PowerShell, or Bash.
Integration & Tooling: Use REST APIs to integrate third-party platforms (e.g., ServiceNow, LogicMonitor, NetScaler). Leverage Ansible for configuration management across Windows and Linux. (Preferred) Use DevOps tools such as Terraform and Kubernetes for provisioning and orchestration.
Endpoint Management & Security: Automate endpoint patching, software deployment, and asset tracking using tools like BigFix, JAMF, and Active Directory. Collaborate with cybersecurity teams to automate threat response and enforce compliance standards.
Documentation & Collaboration: Maintain clear and accurate documentation for all automation solutions, procedures, and systems. Keep the CMDB up to date for server and workstation deployments. Provide guidance and support to other administrators using automation tools. Record project and support activities using ServiceNow or similar platforms. Participate in regular team and stakeholder meetings to share updates and gather feedback.
Content Writer
(6 months - 1 yrs of experience)
• Proven work experience as content writer, copywriter or similar role.
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.
• An impeccable grasp of english language, including idioms, and current trends in slang and expression.
• Ability to work independently with daily or no little supervision.
• Strict adherence to the style guides of each company and their policies for publication.
Key Responsible Area
• Create content marketing campaigns to drive lead and subscribe.
• Use best SEO practices to generate traffic on the website.
• Regularly produce various content types, including emails, social media posts, blogs and guides.
• Actively manage and promote our blog, and pitch articles to relevant third-party platform.
• Edit the content produced by the other members of the team.
• Analyze content marketing metrics and makes changes as needed.
• Collaborate with other departments to create innovative content ideas
Kubernetes
Docker
Amazon Web Services (AWS)Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know of today; if you are interested in being part of that journey, keep reading!
InkPaper.AI is looking for passionate DevOps Engineer who can drive and build next generation AI-powered products in Legal Technology: Document Workflow Management and E-signature platforms. You will be a part of the product engineering team based out of Gurugram, India working closely with our team in Austin, USA.
If you are a highly skilled DevOps Engineer with expertise in GCP, Azure, AWS ecosystems, and Cybersecurity, and you are passionate about designing and maintaining secure cloud infrastructure, we would love to hear from you. Join our team and play a critical role in driving our success while ensuring the highest standards of security.
Responsibilities:
- Solid experience in building enterprise-level cloud solutions on one of the big-3(AWS/Azure/GCP)
- Collaborate with development teams to automate software delivery pipelines, utilizing CI/CD tools and technologies.
- Responsible for configuring and overseeing cloud services, including virtual machines, containers, serverless functions, databases, and networking components, ensuring their effective management and operation.
- Responsible for implementing robust monitoring, logging, and alerting solutions to ensure optimal system health and performance
- Develop and maintain documentation for infrastructure, deployment processes, and security procedures.
- Troubleshoot and resolve infrastructure and deployment issues, ensuring system availability and reliability.
- Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential threats.
- Implement security controls and best practices to protect systems, data, and applications in compliance with industry standards and regulations
- Stay updated on emerging trends and technologies in DevOps, cloud, and cybersecurity. Recommend improvements to enhance system efficiency and security.
An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –
- We solve for the customer
- We practice good judgment
- We are action-oriented
- We value deep work over shallow work
- We reward work over words
- We value character over only skills
- We believe the best perk is amazing peers
- We favor autonomy
- We value contrarian ideas
- We strive for long-term impact
You Have:
- B.Tech in Computer Science.
- 2 to 4 years of relevant experience in DevOps.
- Proficiency in GCP, Azure, AWS ecosystems, and Cybersecurity
- Experience with: CI/CD automation, cloud service configuration, monitoring, troubleshooting, security implementation.
- Familiarity with Blockchain will be an edge.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail
At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Benefits
- Hybrid environment to work from our Gurgaon Office and from the comfort of your home.
- Great compensation package!
- Tools you need on us!
- Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents
- 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms
InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal opportunity employer and does not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability
Location: Gurugram or remote
PHP
Java
Spring BootIf you are passionate about technology and asynchronous, reactive systems sound like fun then join our small team of developers who are defining the digital payments space in India. A place with lot of potential to learn payments domain and unleash the engineer in you to build scalable, reliable, low-latency systems to help banks reduce the digital divide.
Responsibilities
- Developing new software based on the client or organization requirement.
- Working on the Change Requests raised by clients.
- Understanding the business requirement of client and provide software solution to solve the business requirement.
- Analyzing the existing software/solution/code and enhance it as per requirement.
- Debugging/ Analyzing existing software/ services and carry out changes as per
- Co-ordination with the onsite team and provide solution to the problems/ enhancements/bugs etc. reported.
- Working with field engineers, need to visit customers if the problem is more serious.
- Support Deploying, testing of new releases/bugs/issues in new patches and support
- client in testing if required.
- Support on-site team or clients during production release/ DR / System upgrade etc.
Skill-Set Requirement
- Excellent knowledge and in hand experience of working on JAVA, HIBERNATE and SPRING.
- Good knowledge of Any Database (Oracle/SQL/MYSQL etc.) DDL &DML queries.
- Knowledge of the software life cycle.
- Strong knowledge of the OOPs concepts.
- Good analytical and problem-solving skills.
- Good communication skill.
- Prior knowledge of Linux operation system is welcomed/preferred.
Javascript
jQueryThe role is responsible for designing, coding and modifying websites, from layout to
function and according to a client's specifications. Strive to create visually appealing
sites that feature user-friendly design and clear navigation.
Web Developer Job Duties:
• Regular exposure to business stakeholders and executive management, as
well as the authority and scope to apply your expertise to many interesting
technical problems.
• Candidate must have a strong understanding of UI, cross-browser
compatibility, general web functions and standards.
• The position requires constant communication with colleagues.
• Experience in planning and delivering software platforms used across multiple
products and organizational units.
• Deep expertise and hands on experience with Web Applications and
programming languages such as HTML, CSS, JavaScript, JQuery and API's.
• Deep functional knowledge or hands on design experience with Web Services
(REST, SOAP, etc ..) is needed to be successful in this position.
• Strong grasp of security principles and how they apply to E-Commerce
applications.
Web Developer Skills and Qualifications:
JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, ECommerce, Teamwork, Verbal Communication, cross-browser compatibility, Web
User Interface Design (UI), Security Principles, Object-Oriented Design, Web
Services (REST/SOAP), Multimedia Content Development, API's
DjangoJavascript
React.js
Redux/Flux
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon