Qualification: Doesn’t matter. Skills and experience do.
Objectives of this Role
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Daily and Monthly Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Collaborate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
Requisites
- 0-3 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Readiness to travel to client location as and when required
Work location:
Candidates must be based out of Mumbai. Work from office @ WeWork Malad.
Salary:
We highly value talent and experience. Competitive salary or better.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Django
PostgreSQL
MongoDB🚀 Hiring: Python Developer
⭐ Experience: 2+ Years
📍 Location: Mumbai
⭐ Work Mode:- 5 Days Work From Office
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Looking for a skilled Python Developer with experience in Django / FastAPI and MongoDB / PostgreSQL.
⭐ Must-Have Skills:-
✅ 2+ years of professional experience as a Python Developer
✅Proficient in Django or FastAPI
✅Hands-on with MongoDB & PostgreSQL
✅Strong understanding of REST APIs & Git
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
Position - Assistant Marketing Manager
Qualifications - MBA - Marketing from a reputed institute
Experience - 5 to 8 years
Skills -
- Strong written and verbal communication skills
- Understanding essential business and marketing concepts
- Should possess good interpersonal skills to work effectively in a team.
- Comfort with multi-tasking in a deadline-driven environment
- Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
- Demonstrated experience with social media platforms (Facebook, Twitter, LinkedIn, Pinterest)
Job Responsibilities -
- Acting as marketing support to all the SBUs
- Perform necessary market research for the business units
- Prepare Marketing Plan and Budgets
- Organize and manage marketing collateral.
- Prepare and deliver promotional presentations
- Develop and execute marketing campaigns.
- Compose and post online content on the company’s website and social media accounts
- Lead Generation
- Maintaining and updating Key Account Databases
- Manage brand and marketing initiatives.
- Create reports on marketing performance.
Budget - 50,000/- to 60,000/- per month
Amazon Web Services (AWS)
Jenkins
GitThis person MUST have:
- Min of 3-5 prior experience as a DevOps Engineer.
- Expertise in CI/CD pipeline maintenance and enhancement specifically Jenkins based pipelines.
- Working experience with engineering tools like git, git work flow, bitbucket, JIRA etc
- Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
- Experience managing AWS infrastructure
- Hands on experience of Linux administration.
- Basic understanding of Kubernetes/Docker orchestration
- Works closely with engineering team for day to day activities
- Manges existing infrastructure/Pipelines/Engineering tools (On Prem or AWS) for engineering team (Build servers/Jenkin nodes etc.)
- Works with engineering team for new config required for infra like replicating the setups, adding new resources etc.
- Works closely with engineering team for improving existing pipelines for build .
- Troubleshoots problems across infrastructure/services
Experience:
- Min 5-7 year experience
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (11 AM to 7 PM).
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Java
Spring BootRole: Senior Software Developer
Experience: 3-6 years of experience.
Work Location: Bangalore
Job responsibility The Software Developer contributes, to create a customer’s solution, in the building phase of the software development life cycle. The Software Engineer is responsible for performing the detailed design of application and technical architecture components and classes in accordance to the specification provided by the Solution Architect, for coding of SW components, and for the early testing phases (component testing), and system testing support
Requirement:
Must Have skills: Java/J2ee, SQL, Web services, Spring Boot, Elastic search
Job description
- Hands on experience in Java, Python, scripting
- Design, implement, deploy and support web-based applications and web services using server technologies stacks that include Java, MySQL
- Experience in Java/J2EE using web frameworks Play or Spring boot, REST API Development and ORM (JPA, Hibernate eBean etc.)
- In depth knowledge of Design patterns and Data structures
- Databases - MySQL, Oracle, SQL
- Solid understanding of concepts like Web Services, SOA, REST APIs, Message Queue, Caching, Distributed/Scalable Architecture
- Secure application development best practices, such as OWASP
- Document and maintain all design documents and involve in review process.
- Experienced problem solving and debugging skills.
- Good verbal and written communication and interpersonal skills
- Experience in Agile methodology is added advantage
- Knowledge of Cloud Knowledge /Azure
- Must know about Unix knowledge
- experience in Elastic search
NodeJS (Node.js)CasaOne - CasaOne is a home furniture rental company that helps property managers, realtors, stagers and residents experience and access furniture, furnishings, decor, and equipment on demand. Our full-service offering includes a wide selection of products, affordable monthly rental plans, 3D visualizations, rent-to-own options and white-glove service in as early as 2-3 business days. www.casaone.com
BureauOne - BureauOne converts furniture into a utility for businesses. BureauOne is a furniture rental company that helps businesses experience and access furniture, fixtures, and equipment without going through the myriad challenges that are associated with buying office furniture. BureauOne offers a full-service product including white-glove storage, delivery, and installation on-site. www.bureauone.com.
We are backed by Accel Partners & other prominent investors and have offices in the SF Bay Area (HQ), LA, DC, NY, NJ,Chicago, Philadelphia, San Diego, Connecticut & Bangalore.
Our teams consist of high performing individuals who enable each other to bring their best to every concept, resulting in brands renowned in their markets for perfect insight, impeccable service & the constant ability to surprise with excellence. We onboard experts who inspire us in the way they design solutions, craft brands or simply add sense to our products & services.
We believe technology is only a tool for great engineering minds. Your understanding of core principles is of greater value to us than the tools used.
At CasaOne and BureauOne you will have an opportunity:
• to increase your rate of learning exponentially by defining hard problems and solving them
• to partake in a high-growth journey and increase revenues 5x+ Y-o-Y
• to be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’
• to build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing
• to build high-performance teams.
What you will work on:
Build a scalable API platform that will enhance our customer experience & propel our logistics. You will be part of our Bangalore
team of ambitious and talented engineers, who put their best together to build architecturally sound & scalable systems.
Requirements and Qualifications
• Bachelor’s or Master’s degree in engineering
• Good understanding of algorithms, data structures & design patterns
• A minimum of 4 years of work experience
• Building distributed systems & service-oriented architecture
• Asynchronous programming, Test Driven Development (TDD)
• Writing (delightful) APIs & integration patterns
• RDBMS & NoSql databases
• Continuous integration & deployment (CI/CD) tools like git, Jenkins
• Cloud computing platforms - AWS/ Azure/ Google Cloud
Good to know
CasaOne backend services are written in NodeJS. Experience in NodeJS is good to have, not a must. We believe technology is only a tool for great engineers. We value your understanding of core principles more than the tools used.
What happens next
You read this, you say ‘ah, that’s me, that’s what I would love to do in the near future!. Submit your resume and someone from our team will reach out to you.
CasaOne is an equal opportunity employer (EEO) & we value diversity in our teams.
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Full Stack Developer - Averlon