Customer Success Specialist

Job Description

Mandatory Requirements 

• Experience in AWS Glue

• Experience in Apache Parquet 

• Proficient in AWS S3 and data lake 

• Knowledge of Snowflake

• Understanding of file-based ingestion best practices.

• Scripting language - Python & pyspark

CORE RESPONSIBILITIES

• Create and manage cloud resources in AWS 

• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 

• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 

• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 

• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.

• Define process improvement opportunities to optimize data collection, insights and displays.

• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 

• Identify and interpret trends and patterns from complex data sets 

• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 

• Key participant in regular Scrum ceremonies with the agile teams  

• Proficient at developing queries, writing reports and presenting findings 

• Mentor junior members and bring best industry practices.

QUALIFICATIONS

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 

• Strong background in math, statistics, computer science, data science or related discipline

• Advanced knowledge one of language: Java, Scala, Python, C# 

• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  

• Proficient with

• Data mining/programming tools (e.g. SAS, SQL, R, Python)

• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)

• Data visualization (e.g. Tableau, Looker, MicroStrategy)

• Comfortable learning about and deploying new technologies and tools. 

• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 

• Good written and oral communication skills and ability to present results to non-technical audiences 

• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus: 

• AWS certification

• Spark Streaming 

• Kafka Streaming / Kafka Connect 

• ELK Stack 

• Cassandra / MongoDB 

• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

Business Intelligence Consultant – Qlik

Role

·      Working through customer specifications and develop solutions in line with defined requirements

·      Strategizing and ideating the solution design (create prototypes and/or wireframes) before beginning to create the application or solution.

·      Creating load scripts and QVDs to support dashboards.

·      Creating data models in Qlik Sense to support dashboards.

·      Leading data discovery, assessment, analysis, modeling and mapping efforts for Qlik dashboards.

·      Develop visual reports, dashboards and KPI scorecards using Qlik

·      Connecting to data sources ( MS SQL SERVER, ORACLE, SAP), importing data and transforming data for Business Intelligence.

·      Translating data into informative visuals and reports.

·      Developing, publishing and scheduling reports as per the business requirements.

·      Implementing application security layer models in Qlik

 Skills Required

·      Knowledge of data visualization and data analytics principles and skills –including good user experience/UI Design

·      Hands-on developer on Qlik Sense development

·      Knowledge of writing SQL queries

·      Exceptional analytical skills, problem-solving skills and excellent communication skills

 Qualifications 

1.      Degree in Computer Science Engineering disciplines or MCA

2.      2-4 years of hands-on Qlik experience

3.      Qlik Sense certification would be preferred

7+ years of experience with Design, development & architecture.

• Experience in software development with minimum 3 plus years of architecture experience.
• Experience in Core JAVA 8
• Experience in Java J2EE, Microservices
• Experience in Java - Spring, Java - SpringBoot, GCP , Hibernate,JDBC
• Experience in Multi-threading, Performance and Scaling is a plus
• Have used the RDBMS and NoSQL databases like MySQL/Oracle, MongoDB, Cassandra, Neo4J Risk for production ready software’s
• Cloud Native application design experience is a plus
• CICD – Release Pipeline experience
• Experience in application of principles of Architecture Design
• Experience building large scale, high performance distributed systems
• Strong understanding of modern development techniques and processes such as Dev Ops /Cloud
• Promoter of Agile/Scrum, TDD and CI/CD best practices
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with Delivery managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

Hi 

Storage Engineer –L3

·         Must have skills: HP or EMC or Netapp. HP is preferred.

Experience:  6 years - 14 years
NP: Preferred Immediate to 30 days
Location: Mumbai

Tailor and Circus is an online ecommerce brand, looking for full-time a Ruby on Rails Developer to work with the brand on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Roles and Responsibilities

• Perform all phases of software engineering including requirements analysis, application design, architecture design, code development, deployment and testing.
• Design and implement product features in collaboration with business and internal stakeholders.
• Design reusable components, frameworks, and libraries.
• Work very closely with architecture groups and drive solutions.
• Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
• Design and develop innovative solutions to meet the needs of the business.
• Review code and provide feedback related to best practices and improving performance.
• Troubleshoot production support issues post-deployment and come up with solutions as required.

Desired Candidate Profile

• 1-3 yrs of experience with Rails 4 or 5 framework.
• Development and delivery experience with Ruby (1.9, 2.x); Rails (4 or 5).
• Good to have HTML, CSS, AJAX, jQuery and excellent JavaScript knowledge.
• Good ability to understand, discuss, design, develop, test, document, and troubleshoot an interactive AJAX enabled Rails application that uses REST, SOAP, SQL.
• Knowledge on AWS is requirement.
• Experience on Heroku, Azure would be an added advantage.,
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration

Mandatory Requirements:

• Minimum 2-3 years coding experience on Ruby on Rails platform
• Experience in working with Ecommerce products

• Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization
• Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub
• Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
• Additional skills in SOA, ESB, JMS
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Experience in eCommerce/Hybris payment integration, 3rd Party integration development.
• Preferable to have development experience in Spartacus Hybris module.
• Preferable to have exposure to Azure cloud (Hybris CCV2)
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the clients’ needs and holding them accountable for high standards of delivery
• Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.

• Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
• Read copy or proof to detect and correct errors in spelling, punctuation, and syntax
• Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
• Verify facts, dates, and statistics, using standard reference sources.
• Review and approve proofs submitted by composing room prior to publication production.
• Read, evaluate and edit manuscripts or other materials submitted for publication and confer with authors regarding changes in content, style or organization, or publication.
• Make manuscript acceptance or revision recommendations to the publisher.

Experience

• Able to perform edit/proofread independently and make the work done by the team members delivery ready
• Graduation / Post Graduation (Bsc/Msc) especially English savvy candidates with English, journalism. Excellent written communication skills Ability to structure sentences well.
• Postgraduate in any field of science/humanities; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms

Desirable

• Good communication skills; team player; problem-solving skills; proactive and innovative
• Mandatorily must have experience in Language Editing, Level-2, Medical Journal, and also knowledge about QC.