Support Specialist

Job Title: Software Engineer

Location: Bengaluru 

Experience: 1-3 Years 

Working Days: 5 Days

About the Role:

We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.

Role Overview:

As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.

Key Responsibilities:

• Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
• Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
• Build tools to structure unstructured data for downstream decisioning logic.
• Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
• Take ownership of modules end-to-end—from concept to production rollout and monitoring.

Tech Stack:

• Languages: Python, TypeScript, JavaScript
• Frameworks: Node.js, React.js, LangChain
• AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
• Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana

You’ll Excel If You Have:

• 1–3 years of experience in backend or full-stack development
• Experience with unstructured data, PDFs, or document-heavy systems
• Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
• Strong product mindset and ability to ship scalable, usable features in fast-paced environments

About the Role

We are seeking a highly skilled Tech Lead who can drive the development of high-performance, scalable products while contributing hands-on to coding, architecture, and system design. You will work closely with a small engineering team, guiding them in technology decisions, quality delivery, and best practices while also taking ownership of key modules yourself.

Key Responsibilities

• Lead end-to-end product development from design to deployment.
• Act as both a technical contributor and mentor within a small, agile team.
• Architect scalable, robust, and secure backend and frontend systems.
• Participate in and guide:
• System design & architecture decisions
• Algorithmic analysis and performance optimization
• Database modeling and API design
• Write clean, maintainable, high-quality code.
• Own deployment pipelines and ensure reliable production releases.
• Collaborate with cross-functional stakeholders to translate requirements into actionable technical plans.
• Conduct code reviews, enforce coding standards, and ensure engineering excellence.
• Troubleshoot and solve complex technical challenges in production environments.

Required Technical Skills

• Strong expertise in Node.js and/or Python.
• Hands-on experience with TypeScript and React.js for frontend development.
• Knowledge of Go (Golang) is a strong advantage.
• Deep understanding of:
• Data Structures & Algorithms
• System Design
• Distributed systems concepts
• Microservices architecture
• Experience with deployment using:
• Docker, Kubernetes, or similar orchestration tools
• CI/CD pipelines
• Cloud platforms (AWS / GCP / Azure)
• Strong understanding of databases (SQL and NoSQL).

Soft Skills

• Strong leadership and ability to guide a small development team.
• Clear communication with technical and non-technical stakeholders.
• Ownership mindset with focus on delivering quality, on time.
• Problem-solver with the ability to make quick and correct technical decisions.

Preferred Qualifications

• 4–10 years of experience in software development.
• Prior experience in a startup or fast-moving product environment.
• Experience deploying and managing real-world products at scale.

What We Offer

• Opportunity to build and influence real products end-to-end.
• A collaborative, high-ownership environment.
• Freedom to experiment and drive product and engineering decisions.

Technical Expertise:

• Strong proficiency in OOP concepts, C#, .NET Core, Entity Framework, React, SQL Server, PostgreSQL, Dapper, ADO.NET, LINQ, and Web API Development.
• Experience with event-driven architecture and messaging systems such as Kafka or Rabbit MQ.
• Excellent debugging, troubleshooting, and performance optimization skills.
• Expertise in database development including tables, views, stored procedures, triggers, and functions.
• Hands-on experience with unit testing frameworks (XUnit).
• Proficiency in JWT services, Git, and third-party API integration.
• Experience in code review and mentoring junior developers.
• Preferred Qualification:
• Bachelor’s Degree in Business, Marketing, Communications, or related field.

DESIRED SKILLS AND EXPERIENCE

 Strong analytical and problem-solving skills

 Ability to work independently, learn quickly and be proactive

 3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure

 Experience must include a combination of:

o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)

o Ability to write and maintain code in at least one scripting language (Python preferred)

o Practical knowledge of shell scripting

o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux

o Networking knowledge – Firewalls, VPNs, Load Balancers

o Web/Application servers, Nginx, JVM environments

o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.

o Familiarity with logging systems - Logstash, Elasticsearch, Kibana

o Git, Jenkins, Jira

• Bachelor's degree in Computer Science or related field or equivalent experience
• 2+ years of Full Stack development experience using NodeJs
• Knowledge of relational databases (PostgreSQL, MySQL, etc. )
• Experience designing and developing REST APIs
• Strong analytical and communication skills
• Eager to learn new technologies
• Strong fundamental knowledge of object-oriented programming, data structures, algorithms, and performance
• Hands-on experience with agile practices, including coding standards, reviews, build process, testing, and code control management.

• Infrastructure experience including AWS, Jenkins, Docker, Kubernetes and CI/CD configuration and deployment is ideal.
• Our development team is looking for an experienced full-time Full Stack Developer to join our fast-growing organization.
• As part of the development team, you will be maintaining, enhancing, designing, developing, testing, and documenting on both the client and server-side of our products.
• The ideal candidate is an innovative problem solver, who has excellent communication and teamwork skills.
• NodeJS, React JS
• Docker, AWS

• Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions.
• Help establish GUI best practices and JavaScript frameworks for web development.
• Provide context and guidance for integration and implementation of Front-End Interfaces
• Translate wireframes, comps, and functional requirements into functional HTML/ CSS / Javascript.
• Develop standards-compliant mark-up and code for web sites and applications
• Develop JavaScript using standard Frameworks (jQuery, etc.)
• Develop small to medium size custom JavaScript libraries for reuse across the application
• Provide technology and implementation expertise to the domain, projects, or client
• Maintain leading-edge knowledge in emerging technologies and frameworks
• Participate in knowledge sharing and lessons learned sessions from project experiences