Support Specialist

Job description:

EaseMyTrip, established in 2008, initially catered to the offline travel market in India through a B2B2C model, providing travel agents with online booking services. In 2011, we expanded to the B2C sector, focusing on the burgeoning middle-class population's travel needs. By 2013, we had further diversified into the B2E sector, offering comprehensive travel solutions to corporates. Our presence across these three channels has given us a diverse customer base and a broad distribution network.

Key Responsibilities

• Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions
• Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows
• Develop and maintain secure, scalable backend services using FastAPI or Django
• Create dynamic frontend interfaces and dashboards using React JS
• Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD
• Implement NLP features such as entity recognition, summarization, and sentiment analysis
• Work with relational and NoSQL databases like PostgreSQL or MongoDB
• Collaborate with cross-functional teams including design, product, and data

Requirements

• 2+ years of backend development experience, with experience of working with LLMs/NLP
• Strong Python programming skills
• Hands-on experience with React JS for front-end development
• Experience building APIs using FastAPI or Django
• Familiarity with LangChain, Hugging Face, and OpenAI APIs
• Knowledge of cloud platforms and serverless architecture
• Problem-solving mindset and a deep passion for AI innovation

Knowledge and Skills That Will Make You Successful:

• 2+ years of backend development experience, with a focus on integrating Large Language Models (LLMs) and Natural Language Processing (NLP).
• Strong Python programming skills and experience building APIs using FastAPI or Django.
• Hands-on experience with React JS for front-end development.
• Familiarity with LangChain, Hugging Face, and OpenAI APIs.
• Knowledge of cloud platforms (AWS, GCP, Azure) and serverless architecture.
• Experience with relational and NoSQL databases like PostgreSQL or MongoDB.
• Problem-solving mindset and a deep passion for AI innovation.

Join Easy Trip planners Ltd and play a pivotal role in shaping an impactful business growth. Apply today to embark on a rewarding career journey with us.

should have basic knowledge of meta ( FB and Instagram postings), meta ads, Google ads. 

-should be good enough in market and trend research. 

-should have good interaction with the team and  their capabilities. 

- should be able to acknowledge and train the team on the latest trends and keep the team motivated. 

-very good communication skills to interact with clients. 

-be in continuous engagement with the clients and understand their views

Want to become a part of an Awesome Team and build great products? Have fun while you work? 

We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer to join our team. Developing high end enterprise products for Fintech and Insure-tech market. 

Job Description: 

· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software. 

· Understanding and implementing of project management practices. 

· MVC compliant Development (YII / CodeIgniter / Cake PHP / Zend Framework) in at least any one of these frameworks. 

· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions. 

· Identify opportunities for process improvement and make constructive suggestions for change. 

· Improve the technical competence of the team through training & development of existing and new team members. 

· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members. 

· Research and actively learn about new technologies and introduce them into the infrastructure. 

Eligibility criteria : 

· Someone who is passionate about his/her work. 

· Excellent problem-solving skills and love technical challenges. 

· Ability to work in a team-oriented, collaborative environment. 

· Ability to manage priorities and work in a fast pace environment. 

· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more. 

· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture. 

· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc. 

Key Skills Required : Cake PHP, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service). 

What You Get at Evervent: 

· Exiting work like working with startups to continuously reinvent/apply technology in new ways. 

· Competitive salary 

· Technical coaching to ensure continuous professional growth 

· Career coaching by our expert HR staff and senior mentors 

· Awards & recognition for your hard work 

Our world class facilities include: 

· Ergonimic chairs & tables 

· Free Coffee/Tea 

· Free diet consultation 

· Centrally cooled/heated office space 

Responsibilities :

• Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
• Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
• Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience :

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
• Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
• Strong technical knowledge on the assigned solution domain/product
• Expertise in enterprise security products implementation, migration and support.
• Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
• Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

Exciting opportunity for a MTS 3 in our Blockchain Engineering team.  You will be working with a team of engineers dedicated to making the VMware Blockchain Platform the dominant Enterprise Blockchain solution. 

At VMware, we are building an Enterprise Blockchain with innovation, enterprise-grade capability, and solutions that will power blockchain in every market sector.  

You will work with a team of talented and supportive individuals from across the world as well as members of the academic community and VMware’s Research Group in this role. Our team values diversity, collaboration, and open thought while supporting VMware’s EPIC2 values. 

Are you ready for your next great challenge with the Blockchain Engineering team in VMware?  

Responsibilities 

• Contribute to implementation of an enterprise blockchain solution. This includes but is not limited to work on the Byzantine Fault Tolerant State Machine Replication layer, work on the execution engine and smart contract layer and work on the ledger layer. 
• Collaborate effectively with other engineers and researchers to solve complex problems 
• Collaboration with cross functional teams involved in the product delivery 
• Working with global team in different geographical locations 

Requirements 

• Knowledge of modern software development methodologies. 
• Deep understanding of distributed computing concepts in practice   
• Ability to work independently and work collaboratively in a team environment,  

including quickly getting up to speed with new technologies.   

• Strong development experience in C++( v11 and higher)  in Linux 
• Expertise in one of the following: distributed systems, security/cryptography
• Proficient organizational skills with the ability to lead challenging demands. 
• Experience with leading the everyday activities of a global engineering team using Agile/Scrum processes. 

Who you are: 

• Self Starter – Thrive in a fast paced and changing environment.   
• Strong collaboration skills with a “Team First” mentality.  
• Technical engineering excellence, innovation in everything you do.   
• “Growth” mindset in tackle problems and creating great solutions.    

Job Description:

• Resource should be proficient in analyzing, designing and developing applications based on the requirements provided by business counterparts
• Developing and maintaining applications developed in Java, J2EE, Struts and Spring and possessing 3-layer architecture
• Good knowledge in Spring Boot, Hibernate, Angular JS, Docker, VUE JS and AWS
• Applications development or maintenance using ORM tools such as Hibernate
• Database management which includes DB design and maintenance, mostly related to 2016 and Oracle 19c, DB2
• Should have knowledge in Unix / Linux OS.
• Should have good knowledge in Shell scripting language
• Strictly adhere to the internal SDLC process quality standards set but the organization and providing the drive to the team to achieve the KPI and SLA targets
• Flexible to work in extended time
• Candidate should have good experience on Java / J2EE, Springboot, Hibernate / JPA, Oracle query, Web Services and Rabbit MQ.
• Should have minimum of 3 to 5 years of experience. Should be able to work on enhancement, maintenance and production support.
• Good to have hands-on experience on DEVOPS & API development.