Support Specialist

Job Description:

We are seeking Electrical Design Engineers with strong experience in detailed engineering and design for EPC projects in the Oil & Gas, Refinery, Pharma, and Chemical sectors.

Key Responsibilities:

 Perform detailed engineering and design of electrical systems in line with project specifications, codes, and standards.

 Develop and review single line diagrams (SLD), load schedules, cable sizing, earthing and lighting layouts.

 Prepare specifications and data sheets for electrical equipment like transformers, switchgears, MCCs, UPS, VFDs, etc.

 Coordinate with other disciplines (Instrumentation, Civil, Mechanical, Process) for integrated design solutions.

 Carry out cable routing, cable tray layouts, lighting, and earthing drawings using CAD tools.

 Interface with vendors for technical evaluation and review of electrical packages.

 Support procurement team in vendor document reviews and approvals.

 Ensure compliance with safety standards, IS/IEC/IEEE/NEC and relevant client specifications.

 Participate in site surveys, FAT/SAT, and provide construction and commissioning support as needed.

Key Skills & Competencies:

 Strong knowledge of electrical system design for hazardous area classification (ATEX/IECEx).

 Hands-on experience in ETAP or similar electrical design software is preferred.

 Familiar with international and Indian standards (IEC, IS, IEEE, NEC).

 Excellent problem-solving, coordination, and communication skills.

 Proficiency in AutoCAD, MS Office, and engineering calculation tools.

Job Title: Relationship Manager

Experience Required: 1 to 3 Years

Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore

Notice Period: Immediate to 30 Days

Job Summary:

We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Build and maintain strong, long-term relationships with customers.
• Act as a trusted advisor by understanding client needs and offering relevant solutions.
• Generate new business opportunities through cold calling, referrals, and walk-ins.
• Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
• Meet or exceed assigned sales and service targets.
• Provide timely resolutions to customer issues and escalate when necessary.
• Coordinate with internal teams to ensure smooth execution of client requests.
• Track and report sales activities and client interactions using CRM tools.

Key Skills & Competencies:

• Strong interpersonal and communication skills.
• Ability to understand and identify client needs effectively.
• Sales-oriented mindset with a customer-first approach.
• Negotiation and problem-solving skills.
• Ability to multitask and manage time effectively.
• Proficiency in local languages is a plus.
• Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).

Strong knowledge on Batch monitoring and scheduling experience of any of Control-M, autosys, D-Series scheduler tools. ?Build and validate job flows, calendar requirements, and scheduling criteria. ?Must be able to analyze business requirements procedures and problems to smooth migration of jobs flows and scheduled systems ?Should actively involve for any batch related issue and provide the fix before SLA. ?Knowledge of ITSM tools like service now, JIRA & Incident/Change Request process. ?Willing to provide the 24/7 support ?Ability to work on Mass schedule changes without any scheduling issue. ?Should perform Holiday schedule changes. ?Should know how to define or change the report. Analyzing schedule dependencies and interfacing with application support teams. Scheduling different kinds of batch production job flows including daily, weekly, monthly, quarterly yearly schedules. Scheduling setting up testing jobs for the scheduling test system. Process Skills: ?Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Interest in designing, analyzing, and troubleshooting large-scale distributed systems. ?Should be able to provide training and KT to staff members of Control-M. ?Knowledge of Incident and Change management process as per ITIL. ?On-call support and handling issues as per business priority Behavioral Skills: Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Proven ability in developing relationships with stakeholders, understanding detailed business requirements across multiple project initiatives Ability to steer technology direction and provide appropriate training to the team. Good attitude, learning skills. Technical skills : PRIMARY COMPETENCY : production support PRIMARY SKILL : Control M, Autosys, D-Series , SQL, Linux, Service Now. SECONDARY COMPETENCY : MARKIT EDM.

Key Responsibilities:

•Design, development, support and maintain automated business intelligence products in Tableau.

•Rapidly design, develop and implement reporting applications that insert KPI metrics and actionable insights into the operational, tactical and strategic activities of key business functions.

•Develop strong communication skills with a proven success communicating with users, other tech teams.

•Identify business requirements, design processes that leverage/adapt the business logic and regularly communicate with business stakeholders to ensure delivery meets business needs.

•Design, code and review business intelligence projects developed in tools Tableau & Power BI.

•Work as a member and lead teams to implement BI solutions for our customers.

•Develop dashboards and data sources that meet and exceed customer requirements.

•Partner with business information architects to understand the business use cases that support and fulfill business and data strategy.

•Partner with Product Owners and cross functional teams in a collaborative and agile environment

•Provide best practices for data visualization and Tableau implementations.

•Work along with solution architect in RFI / RFP response solution design, customer presentations, demonstrations, POCs etc. for growth.

Desired Candidate Profile:

•6-10 years of programming experience and a demonstrated proficiency in Experience with Tableau Certifications in Tableau is highly preferred.

•Ability to architect and scope complex projects.

•Strong understanding of SQL and basic understanding of programming languages; experience with SAQL, SOQL, Python, or R a plus.

•Applied experience in Agile development processes (SCRUM)

•Ability to independently learn new technologies.

•Ability to show initiative and work independently with minimal direction.

•Presentation skills – demonstrated ability to simplify complex situations and ideas and distill them into compelling and effective written and oral presentations.

•Learn quickly – ability to understand and rapidly comprehend new areas, functional and technical, and apply detailed and critical thinking to customer solutions.

Education:

•Bachelor/master’s degree in Computer Science, Computer Engineering, quantitative studies, such as Statistics, Math, Operation Research, Economics and Advanced Analytics

• Job Title - DevOps Engineer

• Reports Into - Lead DevOps Engineer

• Location - India

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm

• Flexible working hours - we trust you to choose how and when you work best

• Profit sharing scheme - we win, you win 

• Private medical cover - delivered through BUPA

• Life Assurance - for long term peace of mind

• On site gym - take care of yourself

• Relocation support - available

• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars

• Pitch and make your own games on https://www.kwalee.com/blog/inside-kwalee/what-are-creative-wednesdays/">Creative Wednesdays! 

Are You Up To The Challenge?

As a DevOps Engineer you have a passion for automation, security and building reliable expandable systems. You develop scripts and tools to automate deployment tasks and monitor critical aspects of the operation, resolve engineering problems and incidents. Collaborate with architects and developers to help create platforms for the future.

Your Team Mates

The DevOps team works closely with game developers, front-end and back-end server developers making, updating and monitoring application stacks in the cloud.Each team member has specific responsibilities with their own projects to manage and bring their own ideas to how the projects should work.  Everyone strives for the most efficient, secure and automated delivery of application code and supporting infrastructure.

What Does The Job Actually Involve?

• Find ways to automate tasks and monitoring systems to continuously  improve our systems.

• Develop scripts and tools to make our infrastructure resilient and efficient.

• Understand our applications and services and keep them running smoothly.

Your Hard Skills

• Minimum 1 years of experience on a dev ops engineering role

• Deep experience with Linux and Unix systems

• Networking basics knowledge (named, nginx, etc)

• Some coding experience  (Python, Ruby, Perl, etc.)

• Experience with common automation tools (Ex. Chef, Terraform, etc)

• AWS experience is a plus

• A creative mindset motivated by challenges and constantly striving for the best 

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

    Job summary

We are searching for a brilliant, flexible Android Developer to create novel apps that meet the needs of our target audience. To this end, the Android Developer’s Responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customer’s feedback. Overtime, you will also be required to create app updates.

Responsibilities

      Design and build advanced applications for the Android platform

      Collaborate with cross functional teams to define. Design, and ship new features.

      Work with outside data sources and APIs

      Unit- test code for robustness, including edge cases, usability, and general reliability

      Work on bug fixing and improving application performance

Skills and Qualifications

      Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.

      Familiarity with RESTful APIs to connect Android applications to back- end services.

      Strong knowledge of Android UI design principles, and best practices

      Experience with offline storage, threading, and performance tuning

      Ability to design applications around natural user interfaces, such as touch

      Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

      Knowledge of the open source Android ecosystem and the libraries available for common tasks.

      Ability to understand business requirements and translate them into technical requirements.

      Familiarity with cloud message APIs and push notifications

      A knack for benchmarking and optimization

      Understanding of Googles Android design principles and interface guidelines

      Proficient understanding of code versioning tools, such as Git.

      Have at least 1- 2 years of experience.

We are looking for passionate engineers and researchers that want to contribute in this exciting and fast moving field of Deep Learning and Research.