Support Specialist

ob Title: Presales Associate – US Shift (Work From Home)

Company: Bhanzu

Location: Remote (India)

Job Type: Full-time

Work Hours: Night Shift – 6:00 PM to 7:00 AM IST

Salary: ₹3.8 LPA (Fixed) + Uncapped Incentives

Experience Required: 0–2 years (Freshers Welcome)

Start Date: Immediate Joiners Preferred

About Bhanzu:

Bhanzu is India’s fastest-growing EdTech startup, founded by Neelakantha Bhanu, the World’s Fastest Human Calculator. We’re on a mission to help students fall in love with math and become confident problem solvers across the globe.

Job Overview:

We’re looking for enthusiastic and goal-driven Presales Associates to join our US Shift team. You’ll be the first point of contact for leads from the U.S., guiding them through the initial steps of their learning journey with Bhanzu. This role is remote and night shift only.

Key Responsibilities:

• Make outbound calls to warm U.S.-based leads and respond to callback requests
• Engage prospects via WhatsApp and email
• Explain Bhanzu’s math learning programs clearly and effectively
• Encourage leads to book and attend free trial classes
• Maintain and update lead status accurately in the CRM system
• Coordinate with internal teams for smooth handovers and follow-ups

Who Should Apply:

• Freshers or professionals (0–2 years) looking to build a career in sales, EdTech, or customer success
• Candidates who are comfortable with night shifts and can communicate fluently in English
• Individuals who enjoy connecting with people and have a flair for convincing conversations

Requirements:

• Excellent English communication (verbal & written)
• Basic computer skills and ability to learn tools like CRM
• Self-motivated, target-driven attitude
• Must have a personal laptop and stable internet connection
• Comfortable working 6 days/week in a night shift (6 PM to 7 AM IST)

Perks & Benefits:

• Fixed salary + uncapped performance-based incentives
• 100% remote work setup
• Real-world exposure to global customers
• Rapid learning in sales, communication, and CRM tools
• Energetic, startup environment with supportive mentors
• Opportunity to be part of a fast-scaling global EdTech brand

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics Orth myriad of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Roles and Responsibilities

The Business Development Associate would be responsible for the following duties:

• Prospecting and Lead Generation: Identify and qualify potential customers within the construction industry, including contractors, architects, engineers, and project managers.
• Sales Cycle Management: Manage the entire sales process from initial contact to closing, including needs assessment, solution presentation, negotiation, and contract execution.
• Relationship Building: Develop and maintain strong relationships with clients, partners, and industry influencers
• Market Analysis: Conduct market research to identify industry trends, competitor activities, and customer needs.
• Sales Presentations: Prepare and deliver compelling sales presentations to showcase the benefits of our software solutions to potential customers.
• Customer Support: Provide pre-sales and post-sales support to ensure customer satisfaction and loyalty.
• Sales Reporting: Track sales performance, analyze data, and provide regular reports to management.

Requirements:

• Proven experience in sales, preferably within the construction or technology industry.
• Strong understanding of the construction industry and its challenges.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Passion for technology and a drive to succeed in a fast-paced environment.

• Accountable for conversion% of visitors at Gynoveda.com
• Map customer journey, define use cases & service design to drive engagement & purchases
• Build frictionless online customer experience for website & app
• Optimize marketing funnels for customer acquisition, retention, video-content  
• Develop mobile app for menstrual health tracking, online consultation, content marketing
• Drive marketing automation and integrate multiple online SaaS tools using API, plugins
• Build unified tech solutions for - 
• Customers - online sales & support via responsive website and mobile app
• Employees - process & tools for operations, customer service, supply chain

About Us:

Plastic Granules India is a leading manufacturer, exporter, and supplier of high-quality plastic granules, including HDPE, LDPE, LLDPE, ABS, and PE granules. Established in 2015, we export to major international markets, including the UAE, the US, and the UK. We are committed to innovation, quality, and sustainable business practices.

Summary:

We are seeking a highly motivated and creative Digital Marketing Executive to join our team. The ideal candidate will be responsible for managing and optimizing our online presence, driving lead generation, and enhancing brand awareness in the global market. The role requires a deep understanding of SEO, social media marketing, email campaigns, and content strategy to help promote our products and services effectively.

Key Responsibilities:

• Develop and execute digital marketing strategies to promote Plastic Granules India's products globally.
• Manage SEO (Search Engine Optimization) to improve website rankings and organic traffic.
• Create and manage PPC (Pay-Per-Click) campaigns on Google, LinkedIn, and other platforms.
• Oversee social media accounts and create content that aligns with the brand's objectives.
• Monitor website analytics and campaign performance using tools like Google Analytics.
• Design and implement email marketing campaigns to engage with existing and potential customers.
• Collaborate with the design team to create visual content, including banners, graphics, and videos.
• Conduct market research to identify new trends and opportunities in the plastic granules industry.
• Optimize landing pages and user funnels to improve conversion rates.
• Stay up to date with the latest digital marketing trends and best practices.

If you are passionate about digital marketing and want to be a part of a growing industry, we encourage you to apply!

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics, or relevant field

Responsibilities

• Work towards making the interface of the Flam app & website visually world-class, clean and legible, intuitive to understand, and aesthetically appealing.
• Experienced in collaborating with Product Managers, UI/UX Designers, and Developers to see an idea through conceptualization, design, validation, and development
• Collaborate with team members from the Tech, Marketing, and Community teams
• Exceptional in terms of customer empathy, human-centric UI designs
• Good understanding of UX principles, Information Architecture, Usability techniques, and UI patterns

Requirements

• 3+ years of experience in building user interface
• Visual design sense across the board
• Designing UIs / Applying illustration skills to UIs
• Typography
• Communication with peers and clear articulation of thoughts and decisions
• Motion Design and Illustration Skills, Micro-animations of illustrations is a plus

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.