Customer Support Executive

Role Summary

We are seeking a skilled GenAI & Agentic AI Engineer with strong experience in building end‑to‑end AI/ML solutions, Generative AI applications, and agent‑based automation workflows. The ideal candidate will have a solid background in machine learning along with hands‑on expertise in LLMs, RAG, embeddings, vector databases, and Agentic AI frameworks such as CrewAI, AutoGen, LangGraph, or LangChain Agents.

Key Responsibilities

• Build and deploy GenAI applications using LLMs (OpenAI, Azure OpenAI, Claude, Gemini, Llama, etc.).
• Develop Agentic AI workflows using frameworks such as CrewAI, AutoGen, LangGraph, or LangChain Agents.
• Design and implement RAG pipelines, vector search solutions, and embedding‑based retrieval systems.
• Build scalable AI services using Python, FastAPI/Flask, and cloud platforms (Azure/AWS/GCP).
• Collaborate with cross‑functional teams to define use cases and convert them into production‑ready GenAI solutions.
• Implement hallucination reduction, prompt‑engineering strategies, and model evaluation methods.
• Integrate LLMs with enterprise applications, APIs, and automation workflows.
• Work with vector databases (FAISS, Pinecone, Chroma, Weaviate) for semantic search.
• Monitor, evaluate, and optimize GenAI models for accuracy, performance, and cost.

Required Skills & Experience

• 5+ years of experience in AI/ML, including model development, data preprocessing, EDA, training, and evaluation.
• 2+ years of hands‑on experience in Generative AI (LLMs, embeddings, RAG, LLM‑based apps).
• 6+ months of hands‑on experience with Agentic AI frameworks (CrewAI / AutoGen / LangGraph / LangChain Agents).
• Strong proficiency in Python and ML libraries (Scikit‑learn, Pandas, NumPy).
• Experience with OpenAI APIs, Azure OpenAI, HuggingFace, and prompt engineering.
• Familiarity with building scalable APIs using FastAPI, Flask, or Django.
• Hands‑on knowledge of cloud services (Azure/AWS/GCP) for AI deployment.
• Strong understanding of REST APIs, microservices, and integration patterns.
• Experience with Git, CI/CD, Docker, and model deployment best practices.

We are looking for Hotel Operations

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

Freshers (Hospitality Background) and 1+ year of experience in hotel reservations, operations, or customer service, OTA.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

We’re looking for a Senior Android developer who will take a key role in our team. You will be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.

Responsibilities:

• Design and build advanced application features for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Resolving/ fixing bugs and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements:

• Proven software development experience and Android skills development.
• Proven working experience in Android app development and Kotlin.
• Have published at least one original Android app.
• Experience with Android SDK.
• Experiece with Flutter Development
• Experience working with remote data via REST and JSON.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architecture, threading, offline data storage, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.

Role: Blockchain Developer with .Net

Roles and Responsibilities:

1. Must be proficient in developing object-oriented applications
2. Must have hands on experience on C# & WebAPI.
3. Participate in troubleshooting and training of issues with different teams to drive towards root cause identification and resolution.
4. Participate in technical communication within the team and to other groups, prepare technical design documents.
5. Must have a basic hands on experience on Ethereum Blockchain and Solidity
6. Good to have exposure to Azure.
7. Positive attitude, Smart work, problem solving attitude, ready to upgrade skills with latest technologies
8. Developing technical specifications.
9. Drafting software and application operating procedures.
10. Training junior staff.
11. Good verbal and written communication skills

Required Blockchain(Ethereum) Experience: 3 to 6+ Months

Required C#, .Net Experience: 2+ year

Overall Experience: 2 – 3 years

Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services

Functional Area: https://www.naukri.com/it-software-qa-&;-testing-jobs">IT Software – Development and Maintenance

Role Category: Programming & Design

Employment Type: Permanent Job, Full Time

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.