Customer Support Executive

Pivelabs, an AI-powered SaaS startup for the global digital marketing industry, is seeking a passionate Marketing Specialist. This role involves owning and executing growth initiatives by identifying and scaling alternative acquisition channels to drive awareness, sign-ups, and revenue.

The Marketing Specialist will be responsible for understanding target audiences and implementing marketing strategies across various digital channels.

The ideal candidate will possess 2+ years of digital marketing experience, specifically in cold email outreach, influencer collaborations, directory listings, newsletters and executing partnerships. Experience with paid ads and SEO is also beneficial. This role involves managing and coordinating budgets, planning calendars, assets, materials, and approvals. A strong understanding of marketing principles, coupled with communication skills and a passion for delivering best-in-class digital marketing, is essential.

How will you make an impact?

• Develop and execute outbound marketing campaigns against targeted audiences from execution to campaign analysis.
• Facilitate teams' campaign operations and workflow deadlines, deliverables and processes to ensure successful and on-time campaign execution.
• Support the Marketing team by monitoring KPIs (such as website traffic, top-of-funnel conversions, ad performance, and revenue) and informing on findings
• Perform analysis of key business metrics to evaluate success and growth opportunities

Key Responsibilities - Assisting

• Affiliate & Referral Programs
• Content Collaborations & Partnerships
• Outbound Campaigns
• Email & LinkedIn Outreach
• Community Engagement & Events
• Partnerships (Exploratory/Optional)

What You’ll Bring

• Completed a degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in growth, marketing operations, or partnerships (startup/SaaS experience preferred).
• Strong execution skills — you can take an idea from draft to live campaign quickly.
• Experience with affiliates, influencer campaigns, or referral marketing.
• Comfort with outbound tools (LinkedIn automation, email outreach, attribution tracking).
• Excellent communication and relationship-building skills.
• Analytical mindset to measure and optimise campaign performance.
• Job Title: Digital Marketing Specialist Intern
• offline/Remote with Compensation: $300 per month

Why Join Us

• Be part of a lean, high-impact team where your work directly fuels growth.
• Full ownership of execution across channels.
• Work on innovative marketing strategies for a fast-growing global SaaS product.
• Opportunity to experiment, learn, and scale what works.

We are looking for immediate joining, candidate should be from Delhi NCR, interested candidate can call r WhatsApp me the updated CV. Candidate from Optical Industry only need to apply.

Responsibilities

• Implement various development, testing, automation tools, and IT infrastructure
• Design, build and automate the AWS infrastructure (VPC, EC2, Networking, EMR, RDS, S3, ALB, Cloud Front, etc.) using Terraform
• Manage end-to-end production workloads hosted on Docker and AWS
• Automate CI pipeline using Groovy DSL
• Deploy and configure Kubernetes clusters (EKS)
• Design and build a CI/CD Pipeline to deploy applications using Jenkins and Docker

Eligibility

• At least 8 years of proven experience in AWS-based DevOps/cloud engineering and implementations
• Expertise in all common AWS Cloud services like EC2, EKS, S3, VPC, Lambda, API Gateway, ALB, Redis, etc.
• Experience in deploying and managing production environments in Amazon AWS
• Strong experience in continuous integration and continuous deployment
• Knowledge of application build, deployment, and configuration using one of the tools: Jenkins

Responsibilities:

• Investigate technologies and solutions which help the team achieve deliverables and results.
• Working with business process analysts and technical leads to derive conceptual designs and solutions.
• Assisting project managers with sizing estimates and work-breakdown structures.
• Develop and unit test software within teams of varied sizes and geographical distributions.
• Benchmarking and load testing developed modules and integrated applications.
• Assisting quality assurance team in the conduct of solution testing.
• Documenting software specifications and requirements.
• Working with infrastructure teams to define and establish application environments and implementation of software applications.
• Provide post-implementation support for developed software applications and solutions.

Measures of Success:

• The delivery of software solutions that meets requirements and are within budget and project timeline.
• Achieves good quality development metrics and standards that are aligned with industry best practices.
• 
  Skill Requirements:
• Knowledge of General Open System / Distributed systems platforms
• Knowledge of cloud service like AWS, Azure, GCP
• Experience in developing and implementing Restful APIs
• Good understanding of Network ports/Transfer protocols.
• Ability to process/analyze large amounts of data and logs.
• UI and Backend Development experience (Full stack).
• 6+ years of experience in software development within Linux environment; with a strong focus on development using JAVA, Javascript, C and BASH shell & Python scripting.
• Experienced in structured and agile development methodologies.
• Experienced in load testing and benchmarking tools such as JMeter, Loadrunner, etc.
• Experienced in Linux-based database technology and versed with stored procedures.
• Experienced in web services developments using XML, SOAP, JSON.
• Knowledge of application security setup using common security standards like SSL, TLS, secured ciphers, etc.
• Experienced with software versioning control using GIT.

Soft Skills:

• Strong interpersonal and communication skills.
• Strong problem solving and analytical skills.
• Self-motivated and detail-oriented with a desire to design and develop top quality software products.

Basic Qualifications for Consideration:

• Bachelor’s Degree in Computer Science or related
• Minimum 4 years of experience

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with newer specifications of ECMAScript

● Experience with data structure libraries (e.g., Immutable.js)

● Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

● Experience with user interface design.

● Knowledge of isomorphic React is a plus

● Familiarity with RESTful APIs