Customer Support Executive

Staff Engineer :

Job Description

Egnyte is seeking an experienced Staff Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events daily. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

In this role, you will (But are not limited to):

• Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
• Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
• Effectively communicate complex design and architecture details
• Understand company and industry-wide trends to help develop new technologies
• Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
• Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring

Qualifications

• BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
• 8-15 years of professional experience in engineering with a history of technical innovation
• Experience providing technical leadership to engineers

Bonus Qualifications (Good to Have)

• The breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
• Demonstrated success in designing and developing large-scale, complex systems
• Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

Igeeks The One-Stop Learning Platform

Igeeks provides internship training on the latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. Igeeks will provide the internship certificate on successful completion of internship parameters. 18 Year of Experience in Educational Research & Training |Trusted by 50+ University/Institution Partners Pan India. Our Award Winning Tech Team have trained thousands of students and have guided over 5000+ working projects via Practical Research based Project training, out of which some of the projects have won best project awards at various national & international competitions and expos.

 Benefits:

·Opportunity to learn under the professional and experienced software programmers.

·Gain the ability and credentials required to score the best software engineers jobs in the industry.

·Get the confidence and knowledge to handle all kinds of challenges in a real-time work environment.

·The main benefit to the student is enhancing employ-ability and increasing the industry readiness for the IT industry.

The domains in which we offer internships programs, which might interest you are as follows.

Computer Science Engineering (CS, IS, IT, MCA, BCA).

Electronics Engineering (ECE, EEE, TCE, IE, BIO, ME).

Mechanical Engineering.

Civil Engineering.

Management & Commerce (BBA, B.com, MBA).

For more information refer to the official website here: www.igeekstechnologies.com

Who is eligible to apply for Internship Training?

B.E/B.Tech, M.E/M.tech B.Sc, BCA, B.Com, BBA, MCA, MBA (Students belongs to 2nd Year Student / 3rd Year Student / 4th Year Student / Passed Out Student / Fresher’s/Job Seekers) can apply for this Internship. Training which provides the students to have real time exposure to Industry.

How to register?

Internship Application Form,Fill the Application:  https://forms.gle/pGA8KDDiLSWxdTnf9

Program Details:

Learn now :https://bit.ly/2Rq39hq

Learn now :https://bit.ly/3iiLYte

Learn now:https://bit.ly/2Rlzshk

Learn now:https://bit.ly/3gcIZzB

New Internship Batch Starting from 25th August & 5th September 2024.

We request you to share the information to all the students to do their Internship at our prestigious organization in Bangalore

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

Hi,

Greetings from MNR!!

 Hope you are doing well, Garima (Sr. TA Executive) @ MNR Solutions Pvt Ltd, a Human Capital Solutions Company specializing in Global Executive Search and Selection, Recruitment Process Outsourcing and Human Resources Consulting across industries. Headquartered at Delhi/NCR – Noida with presence in Delhi, Bangalore, India & Mauritius

Job Description:

Company Name:MNR Solutions
Designation: Managed Sales
Exp: 8+Years
Location: Mumbai.

Role 1:

• At least 5 years of in Managed Service Business
• Based out of Mumbai
• Overall, 8 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role 2:

• At least 8yrs of in Managed Service Business
• Based out of Mumbai
• Overall, 12-14 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net.

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring a HR Manager who can take care of hiring and team building.

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Coordinate with hiring managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Must have experience in bulk hiring, college hiring, etc.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives.
• Forecast quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.
•  

Requirements:

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Must have experience in hiring preferably for BPOs.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.
• Degree in Human Resources or related field

This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:

• Develop automated test cases on a day-to-day basis
• Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
• Train team members on tool use and test automation tools, practices, techniques and best practices
• Communicate cross-functionally throughout the engineering organization
• Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:

• Bachelor’s degree or better in CS or related field, with 5+ years experience in software test.
• Exposure to best practices in SQA  including code reviews, debugging, troubleshooting and CI processes
• Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool  or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
• Excellent communications and technical presentation skills
• Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
• Some experience/comfort with working in a Linux/Unix environment
• Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:

• Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
• Experience with whitebox testing, code reviews, SDK testing
• Experience with performance testing, stress testing, and advanced aspects of system testing automation.
• Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).