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Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
Mandatory (Company): B2B SaaS (Technical complex)
Company Description
YoHo Designs Pvt Ltd is a startup company located in Bengaluru that offers an extensive range of affordable and durable interior designs, from space planning and architecture to FF&E. Our goal is to provide our clients with unique and innovative designs that reflect our creativity and make their homes beautiful places to live.
Role Description
This is a full-time on-site position for a Interior Designer. The Senior Interior Designer will be responsible for overseeing and managing various interior design projects from start to finish. This includes creating construction drawings, developing space plans, and selecting furniture, fixtures, and equipment (FF&E).
Qualifications
Excellent skills in Space Planning, Architecture, and Interior Design
Experience in creating Construction Drawings and FF&E selection
Ability to multitask and manage multiple projects simultaneously
Excellent written and verbal communication skills
Bachelor's Degree in Interior Design, Architecture or related field (Master's Degree preferred)
A minimum of 3 years of experience in interior design
Proficient in AutoCAD, Revit, and SketchUp (knowledge of 3D rendering software is a plus)
A passion for design and a commitment to exceeding client expectations
A team player who can work collaboratively with colleagues and stakeholders
Key Responsibilities:
● Ensure performance, strategy and alignment of the company's revenue generating departments
● Establishing guiding sales organizational principles for managing performance
● Mapping key client and agencies in the region for pitching the company's advertising / marketing solutions
● Build trusted relationships, and clearly articulate key value propositions, process and performance for the region
● Manage team and ensure they learn and deliver the set KRA's
● Execute the sales strategies, manage sales sales territories and leverage the right resources to optimize the results
Our Ideal colleague:
● Has grown and managed ad sales revenues
● Is deeply networked with large clients, media / ad agencies in the region
● Is an excellent communicator and operates with lot of trust and confidence
● Strategically views the marketplace, analyzes opportunities and successfully manages the growth of a profitable content
business
● Wants to make an impact with work and right attitude
● Is a team player
Role & Responsibilities:
- Handle multiple products/modules simultaneously, lead the team in development and support
- Lead development teams
- Daily updates to customers and Product Managers/Delivery Managers
- Participate in design discussions
- Design and Architect small modules
- Effort estimations for modules, subsystems or use cases.
- Learn new skills and mentor the new team members
- Champion best practices within the team, including code reviews
Work Experience & Skills:
- B.E/B.Tech or any relevant Masters degree from reputed college.
- Strong 5+ years of experience in Java, J2EE, Spring IOC, Spring Annotations, Spring JDBC, Jquery, Java script, HTML 5 and CSS
- Strong experience in Postgres or any SQL technology
- Experience with working on Tomcat, Apache, JBoss or any similar application server
- Should have 3+ years of experience in leading team.
- Good experience in JSON / RESTful API / Web Services.
- Experience in working on Agile methodology using Scrum and sprints
- Experience in using build tools, Maven, GIT, Bugzilla or similar tools.
- Experience in cloud technologies, Microservices and frameworks such as AWS or GPC, container technologies like Docker is a plus.
- Ability to adapt to new development environments, changing business requirements and learning new systems highly desired
- Experience in Microservices, SpringBoot and Angular is a plus.
- Experience with tuning deployed applications for scalability and performance.
- Good knowledge of deployment and scripting on Linux/Unix servers
- Strong technical documentation skills.
- Good oral and written communication skills
Company Overview:
Rakuten, Inc. (TSE's first section: 4755) is the largest ecommerce company in Japan, and third largest eCommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas. Founded in 1997, Rakuten is headquartered in Tokyo, with over 17,000 employees and partner staff worldwide. Rakuten's 2018 revenues were 1101.48 billions yen. -In Japanese, Rakuten stands for ‘optimism.’ -It means we believe in the future. -It’s an understanding that, with the right mind-set, -we can make the future better by what we do today. Today, our 70+ businesses span e-commerce, digital content, communications and FinTech, bringing the joy of discovery to more than 1.2 billion members across the world.
Website : https://www.rakuten.com/">https://www.rakuten.com/
Crunchbase : https://www.crunchbase.com/organization/rakuten">Rakuten has raised a total of https://www.crunchbase.com/search/funding_rounds/field/organizations/funding_total/rakuten">$42.4M in funding over https://www.crunchbase.com/search/funding_rounds/field/organizations/num_funding_rounds/rakuten">2 rounds
Companysize : 10,001 + Employees
Founded : 1997
Headquarters : Tokyo, Japan
Work location : Bangalore (M.G.Road)
Please find below Job Description.
Role Description – Data Engineer for AN group (Location - India)
Key responsibilities include:
We are looking for engineering candidate in our Autonomous Networking Team. The ideal candidate must have following abilities –
- Hands- on experience in big data computation technologies (at least one and potentially several of the following: Spark and Spark Streaming, Hadoop, Storm, Kafka Streaming, Flink, etc)
- Familiar with other related big data technologies, such as big data storage technologies (e.g., Phoenix/HBase, Redshift, Presto/Athena, Hive, Spark SQL, BigTable, BigQuery, Clickhouse, etc), messaging layer (Kafka, Kinesis, etc), Cloud and container- based deployments (Docker, Kubernetes etc), Scala, Akka, SocketIO, ElasticSearch, RabbitMQ, Redis, Couchbase, JAVA, Go lang.
- Partner with product management and delivery teams to align and prioritize current and future new product development initiatives in support of our business objectives
- Work with cross functional engineering teams including QA, Platform Delivery and DevOps
- Evaluate current state solutions to identify areas to improve standards, simplify, and enhance functionality and/or transition to effective solutions to improve supportability and time to market
- Not afraid of refactoring existing system and guiding the team about same.
- Experience with Event driven Architecture, Complex Event Processing
- Extensive experience building and owning large- scale distributed backend systems.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server-side logic
- Implementation of security and data protection
- Integration of data storage solutions
Skills And Qualifications
- Practical knowledge and understanding of web applications.
- 3+ years of good hands-on experience in Python, with knowledge of Django
- Good hands-on experience in SQL Database (MYSQL / Postgres)
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Able to create database schemas that represent and support business processes.
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools GIT.
- Has experience of working in an Agile Environment. Fluent in English (written and oral) Fluency in a second language is preferred.
- Comfortable working remotely with great communication skills for a remote work environment.
Bonus Qualifications
- Knowledge of any cloud. ( Especially Azure )
Preferred Skill Sets: Keen interest in education. Being interested in mentoring students. A knack for sales and positioning an idea.

You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work with front-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.
Requirements:
● B.E/MS in Computer Science or equivalent.
● 10+ years or more of progressive software technology experience with at least 3 years
in an architectural role.
● Completely hands on with technology and architecture. Start-up experience is a huge
plus.
● Ability to quickly prototype and demonstrate technology value adds and educate + drive
adoption within the extended technology team
● Excellent and robust understanding of scalable product system architecture(s),
platforms and core technologies
● Demonstrated problem-solving and leadership skills to pursue correct engineering
process in adverse conditions. Ability to embrace and demonstrate leadership beyond
ownership
● Work with engineering leadership to setup and manage processes.
● Track record of thought leadership and out of the box thinking in the technology arena.
● Ability to work efficiently in an entrepreneurial and in a start-up environment
● A Java/Spring/Akka, Javascript or Golang rockstar.
● Deep and hands on knowledge of some of these technologies - MySQL, NodeJS,
message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra,
Arango, distributed caches such as Redis/memcached, container technology such as
Docker and Kubernetes etc.
● Great proficiency in distributed systems design, with an ability to make the right
trade-offs for creating future-proof solutions.
Roles and Responsibility:
• Lead the entire back-end and front-end technology team and act as the go-to resource with in-depth knowledge of technology and product best practices and standards.
• Build scalable backend product architecture that scales through millions of transactions per day.
• Build support systems for monitoring, billing, administration, etc.
• Acting as a single person of contact for the entire product vertical and liaising with the business team to aid the business needs.
• Directly Responsible for the user experience on the platform. Willingness to learn new technologies as required and able to incorporate machine-learning, AI and Big data as the product evolves.
• Responsible for validating the technical feasibility of product ideas, and suggesting likely technical platforms and build-buy options for such ideas.
• Plan and set up a smooth development cycle for getting features from user stories to products.
• Responsible for building deep tech products related to Face Biometrics, Image Forensics, and Risk Analysis.
Skills Required:
Must have:
• Candidate with minimum 5-10 years of solid tech experience, preferably in a growing Start-up.
• Proven Experience in leading the full cycle of mobile (Android/IOS) and web application development processes, from design to implementation.
• Well-versed with tech stacks like Node, Python, Java and/or other latest languages.
• Proven ability to build a solid team and thrive in a dynamic environment.
• Experience with performance testing and optimization of the application for maximum speed and scalability.
• Great analytical skills, data-driven decision making and evolution with technology trends.
• Stronghold in backend development and algorithms.
• Experience with Machine Learning and Data Analysis.
Good to have:
• Exposure to financial risk modeling is a plus.
• Exposure to Image Processing is a plus.
• Exposure to the blockchain is a plus.
The right candidate should be commercially knowledgeable (business acumen) and pragmatic, and have an understanding of a wide range of technologies and methodologies, and should have the ability to choose which fits best. Experience building a technology team or work with a small team from start at a start-up is a plus.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
Selected candidates day-to-day responsibilities include:
1. Create and manage content based on current trends
2. Engage with audiences on our various social media platforms
3. Strategize authentic and impactful digital content and ensuring their role out within specified deadlines.
Required Experience and Qualifications
Social Media Marketing, Adobe Photoshop and Digital Marketing.
- Social media expertise (Instagram/Snapchat/Twitter)
- Good communication skills
- Ambition backed with a desire to succeed
- Elementary knowledge of photoshop, illustrator, etc.











