Job Overview
This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.
Responsibilities
- Customer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)
- Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)
- Servicing & Collections - Proactively reaching out to borrowers who have missed payments
- Product - Escalating customer feedback and IT bugs to help improve our product
- Finance - Manage refunds, repayments, and other payment processes
- General - various administrative projects as needed
Qualifications
- 1-2 years of previous job experience in customer service
- Passionate about our mission and our customers
- Highly entrepreneurial, proactive, and willing to get your hands dirty
- Excellent communication skills, both oral and written
- Good grammar, spelling and punctuation
- Driven by data and highly analytical, good understanding of excel preferred
- Good typing speed (ideally above 45 wpm)
- Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays
- You are required to take an online typing speed test through the link below
- Go to http://www.typingtest.com/">http://www.typingtest.com/ to complete a type speed test.
- On the left, select English, 1 minute, and Aesop's Fables.
- Click the green "Start Test" button.
- Please upload a screen shot of your typing test results as part of your cover letter.
Apply here: https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1">https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1
Shubham Vishwakarma
Full Stack Developer - Averlon
About Branch International
About
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Mexico City, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Our mission is to deliver world-class financial services to the mobile generation.
We're interested in the rising stars with a worldly perspective, a deep interest in financial technology, and an appetite for growth.
Why Branch?
The future looks bright:
We've built a profitable business model, secured multiple rounds of funding, and already disbursed millions of loans. Now it's time to scale exponentially.
Passion is rewarded:
We're not just building a new gadget or solving for far-out futures – we're designing financial services that impact real people, communities and economies.
Your work matters:
Our teams are lean and agile which means every person not only contributes but can leave a lasting mark on the product, the business, and the lives of our global customers.
Challenges await:
The work we do at Branch isn't superficial or easily tackled – it's a real utility for people and with that comes tough challenges. That's why we need the best minds on the forefront of our mission.
More than just a paycheck
While we believe interesting work is the best reward, we also like to incentivize our employees with unlimited time off, discretionary travel to global offices, equity, and more.
Get out of your bubble
We don't solve problems for people, we solve problems with people. As part of Branch, you'll get to work in exciting places and meet people from all over the globe. And yes, you'll want to have a passport handy.
Company video
Candid answers by the company
Branch makes it easy for people to access a loan, anytime, anywhere. People can complete the application in seconds and receive loan straight into their bank account. Visit our website to learn more.
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Job description
We are looking for an Academic Counsellor to join our administrative staff. The successful candidate will divide his or her time equally between administrative tasks and providing students with guidance and support. They should be able to take responsibility for nurturing,
acquiring, growing, and strengthening higher education customers across the world. Most importantly to believe in their consultative approach, identifying the needs of the customers and being able to marry off with the product offering/s.
Job Responsibility:
● Build a relationship with the learners who contact Masters’ Union, and be their guiding hand and familiarise them with the product, our vision, and the big picture.
● Understand learners' career needs and guide them with relevant information.
● Handle inbound calls and make outbound calls for follow-ups. Handle learner interactions and queries. Fix appointments and demo sessions on a daily basis.
● Provide timely and accurate responses to learners/parents.
About Company
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha and in Hyderabad.
Core Values that drive us: Empathy | Inclusion | Integrity | Courage
Roles & responsibilities
• Taking care on onboarding, induction & orientation
• Employee Engagement
• HR strategies and policies
• Organizational design
• Develops programs to build human capital and a strong employee development culture.
• Training & Development
• Analysis and Change Management
• Facilitates the development and implementation of employee performance measurements to gauge the success of programs and identify areas for improvement.
• Talent Assessment
• Leadership Development - Assesses leadership development, team development, and organizational communication programs and practices.
• Succession Planning
• Counselling and Guidance
• Grievance handling
• Building a positive and result-oriented working environment
• Creating an environment of accountability where success is measured
Requirements
• Should be Masters in HR
• Must have at least 10+ years of experience in the field of Organization Development
• Experience working with a NGO will be an added advantage
• Passionate about planning, developing, administering, and implementing innovative programs.
• Experience in the management of large- and small-scale change initiatives
• Demonstrated ability to drive change and influence the adoption of new ideas
• Learning Agility
• Strong written, verbal communication, interpersonal skills and excellent facilitation/presentation skills
• Able to communicate and collaborate effectively at all levels of the business
• Must be able to use a computer with a high degree of proficiency (Word, Excel, PowerPoint)
Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
Docker
Kubernetes
Amazon Web Services (AWS)Job Summary: We are looking for a senior DevOps engineer to help us build functional systems that improve customer experience. They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs.
Key Responsibilities
- Utilise various open source technologies & build independent web based tools, microservices and solutions
- Write deployment scripts
- Configure and manage data sources like MySQL, Mongo, ElasticSearch, etc
- Configure and deploy pipelines for various microservices using CI/CD tools
- Automated server monitoring setup & HA adherence
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Coordination and communication within the team and with customers where integrations are required
- Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
- Work with product team to design automated pipelines to support SaaS delivery and operations in cloud platforms.
- Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients. Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues
- Modifying and improving existing systems. Suggest process improvements and implement them.
- Collaborate with Software Engineers to help them deploy and operate different systems, also help to automate and streamline company's operations and processes.
- Developing interface simulators and designing automated module deployments.
Key Skills
- Bachelor's degree in software engineering, computer science, information technology, information systems.
- 3+ years of experience in managing Linux based cloud microservices infrastructure (AWS, GCP or Azure)
- Hands-on experience with databases including MySQL.
- Experience OS tuning and optimizations for running databases and other scalable microservice solutions
- Proficient working with git repositories and git workflows
- Able to setup and manage CI/CD pipelines
- Excellent troubleshooting, working knowledge of various tools, open-source technologies, and cloud services
- Awareness of critical concepts in DevOps and Agile principles
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Extensive experience in DevOps engineering, team management, and collaboration.
- Ability to install and configure software, gather test-stage data, and perform debugging.
- Ability to ensure smooth software deployment by writing script updates and running diagnostics.
- Proficiency in documenting processes and monitoring various metrics.
- Advanced knowledge of best practices related to data encryption and cybersecurity.
- Ability to keep up with software development trends and innovation.
- Exceptional interpersonal and communication skills
Experience:
- Must have 4+ years of experience as Devops Engineer in a SaaS product based company
About SuperProcure
SuperProcure is a leading logistics and supply chain management solutions provider that aims to bring efficiency, transparency, and process optimization across the globe with the help of technology and data. SuperProcure started our journey in 2017 to help companies digitize their logistics operations. We created industry-recognized products which are now being used by 150+ companies like Tata Consumer Products, ITC, Flipkart, Tata Chemicals, PepsiCo, L&T Constructions, GMM Pfaudler, Havells, others. It helps achieve real-time visibility, 100% audit adherence & transparency, 300% improvement in team productivity, up to 9% savings in freight costs and many more benefits. SuperProcure is determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for the company.
Super Procure is backed by IndiaMart and incubated under IIMCIP & Lumis, Supply Chain Labs. SuperProcure was also recognized as Top 50 Emerging Start-ups of India at the NASSCOM Product Conclave organized in Bengaluru and was a part of the recently launched National Logistics policy by the prime minister of India. More details about our journey can be found here
Life @ SuperProcure
SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.
Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources,
mentorship and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.
Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry everyday? DO APPLY.
OTHER DETAILS
- Engagement : Full Time
- No. of openings : 1
- CTC : 12 - 20lpa
-Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight.
-Experience in developing lambda functions with AWS Lambda.
-
Expertise with Spark/PySpark
– Candidate should be hands on with PySpark code and should be able to do transformations with Spark
-Should be able to code in Python and Scala.
-
Snowflake experience will be a plus
HTML/CSS
jQuery
Bootstrap- Requirements Compensation Industry leading compensation
- Bachelor's degree or equivalent experience in Computer Science
- At least 1 - 2 years of experience using HTML, CSS
- Good understanding of Jquery to create animations.
- Ability to multi-task, organize, and prioritize work Having exp. in building marketing web pages is a pluS
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Strong understanding of PHP back-end development
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Good Communication
NodeJS (Node.js)
Javascript
MongoDB
ExpressJob Description for NodeJS/Backend Developer (2 - 4 years experience ) :
Responsibilities:
1. Writing reusable, efficient code.
2. Implementation of security and data protection.
3. Development and design of high performant APIs and implementing server side logic.
4. User authentication, DB Schema design etc.
Skills and Qualifications:
1. Javascript
2. Typescript
3. Object oriented programming
4. Express and Mongo DB.
5. AWS and basic devOps
Other Tools:
1. Git and other development tools.
ScalaWe are looking for a Data Engineer that will be responsible for collecting, storing, processing, and analyzing huge sets of data that is coming from different sources.
Responsibilities
Working with Big Data tools and frameworks to provide requested capabilities Identify development needs in order to improve and streamline operations Develop and manage BI solutions Implementing ETL process and Data Warehousing Monitoring performance and managing infrastructure
Skills
Proficient understanding of distributed computing principles Proficiency with Hadoop and Spark Experience with building stream-processing systems, using solutions such as Kafka and Spark-Streaming Good knowledge of Data querying tools SQL and Hive Knowledge of various ETL techniques and frameworks Experience with Python/Java/Scala (at least one) Experience with cloud services such as AWS or GCP Experience with NoSQL databases, such as DynamoDB,MongoDB will be an advantage Excellent written and verbal communication skills
HTML/CSSHTML/CSSNodeJS (Node.js)
Angular (2+)Javascript- Very Strong communication and consulting skills
- Strong front-end development skills, experience with JavaScript libraries/frameworks mainly Angular JS Preferably Version 7 or Version 5
- Experience working with server-side JavaScript Frameworks and build tools (node.js, bower, grunt, gulp)
- Demonstrable experience developing large-scale applications using one or more MV* patterns (MVVM, MVC, MVP)
- Expertise in developing single page web applications using front-end routing, consuming JSON-based RESTful APIs, client-side templating
- Strong competency in responsive layouts leveraging CSS and media queries and related UI frameworks (e.g., Bootstrap, Foundation)
- Experience with CSS preprocessors (e.g., Sass, LESS)
- Experience with code analysis tools (e.g., JSLint, JSPerf)
- Practical knowledge of web page optimization techniques and guidelines for fast page load times
- Strong understanding of Ajax and/or promises
- Experience working in an agile, multidisciplinary team.
- Experience working with a distributed version control system (git, mercurial)
- Experience writing unit tests in one or more of the following: karma, mocha, chai, sinon, jasmine, jest
- Experience working on AWS. Basic understanding of Security Groups/ VPC etc.
- Experience on working with & integrating with microservices
- Experience on developing/ using CI/CD pipeline using Jenkins/ Git
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon