Customer Solutions Associate

Job Title: MIS Executive

Location: Navi Mumbai

Experience Required: 1–3 Years

Industry: Real Estate or Wood Manufacturing

Job Summary

 Collect, compile, and analyze data from various departments to prepare daily,

weekly, and monthly reports.

 Create dashboards, pivot tables, charts, and other reporting formats using MS Excel

or BI tools.

 Maintain and update internal databases, spreadsheets, and reporting templates.

 Automate reports and data processes to reduce manual work.

 Identify trends, anomalies, and key insights through data analysis.

 Coordinate with cross-functional teams to gather requirements and deliver

customized reports.

 Ensure data accuracy, consistency, and confidentiality always.

 Support the management team with ad-hoc data and reports as needed.

Key Skills & Requirements

 Bachelor’s degree in commerce, IT, Business Administration, Statistics, or a related

field.

 1–3+ years of experience in MIS, reporting, or data analysis roles.

 Proficiency in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, etc.).

 Working knowledge of SQL, Power BI, or Tableau is a plus.

 Strong analytical and problem-solving skills.

 High attention to detail and accuracy.

 Good communication skills for coordinating with multiple departments.

Benefits

 Competitive salary and performance-based incentives

 Opportunities for skill development and certification

Working Days: Tuesday to Sunday (Monday Off)

FEMALE CANDIDATES ONLY

Job Overview

We are seeking a professional, well-presented Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will create a welcoming front-desk experience while efficiently handling daily reception responsibilities and providing basic administrative support to the HR/Admin team.

Key Responsibilities

• Greet and welcome clients, visitors, and guests with professionalism and warmth
• Manage incoming calls, emails, and general inquiries promptly and courteously
• Ensure the reception area is clean, organized, and presentable at all times
• Schedule appointments and coordinate calendars as required
• Manage office supplies and coordinate with vendors and service providers
• Maintain records, files, and documents in an organized manner
• Coordinate couriers, deliveries, and incoming/outgoing mail
• Provide administrative support for meetings, interviews, and office activities
• Assist with day-to-day office operations and support other departments when needed

Required Skills & Qualifications

• Excellent verbal and written communication skills in English (Kannada proficiency is a plus)
• Professional, presentable, and well-groomed appearance
• Strong organizational, multitasking, and time-management skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Friendly, approachable, and customer-focused attitude
• Prior experience in a receptionist or front-desk role is an added advantage

Job Type: Full-time

Work Location: In person

JOB BRIEF:

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

Role: Business Development Executive

Education: Bachelor’s degree/Master’s degree

Experience: Min 3+ years

Employment Type: Full Time, Permanent

Role Category: Marketing

RESPONSIBILITIES:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, Linked in, Upwork, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

REQUIREMENTS:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behaviour.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Great networking skills.
• Familiar with Upwork, Guru & other Freelancing sites
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

ABOUT GO BRILLIANT

• A diverse workplace in which employees are heard, valued, and engaged
• Opportunities to work in Global projects and to interact with clients from around the world
• Flexible work hours and work-life balance
• Competitive base pay, as well as bonuses that rewards individual performance
• Career progression and appreciation for excellent performers
• Opportunities to work on projects using the latest technologies and tools
• Employer-sponsored training and coaching within India and Abroad

• Project Planning and Execution:Develop comprehensive project plans, including scope, objectives, timelines, and budgets.   
• Lead project teams, assigning tasks and responsibilities, and ensuring effective collaboration.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Manage project resources, including personnel, equipment, and budgets.
• Ensure projects are delivered on time, within budget, and to the required quality standards.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders, including clients, team members, and senior management.
• Communicate project status, risks, and issues effectively to stakeholders.
• Manage stakeholder expectations and ensure their needs are met.

Risk Management:

• Identify and assess project risks and develop risk mitigation strategies.
• Proactively address issues and resolve conflicts to minimize project disruptions.
• Implement change management processes to control project scope and ensure alignment with objectives.

1. Providing SEO optimized unique and plagiarism-free content

2. Ensuring the quality of content assigned to you

3. Managing the work-from-home content writers and reviewing & editing articles written by them

4. Publishing content on our websites and mobile apps

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

Overview: 

We are seeking an experienced Node.js developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Node.js and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Node.js and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with JavaScript and Node.js 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Express or Koa 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and React 
• Experience with data persistence technologies such as MongoDB or MySQL 
• Experience with testing frameworks such as Jest or Mocha 

• Writing website product descriptions
• Coming up with social media captions
• Writing weekly blogs
• Managing all kinds of social media activities

Desired Candidate Profile

• Graduate with minimum 2-3 years’ experience in content writing
• Experience working in an ecommerce setup preferred