Shubham Vishwakarma
Full Stack Developer - Averlon
About Musafir.com
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We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to
meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
Counsel leads on their personal-growth prospects in the education industry
Maintain excellent and supportive rapport with all leads
Follow up after the sale to ensure customer satisfaction and gain referrals
Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
Use CRM to track leads and manage pipelines daily
Achieve monthly targets, and unlock fast growth opportunities within the
department, eventually managing own sales team(s) and beyond
Qualification Criteria
2+ years of experience working in Sales or Marketing in EdTech space
(preferable but not required) or 1-2 years of experience in Academic
counselling/school counselling/clinical counselling
Excellent verbal communication skills, strong conversationalist, and well-versed in English
Strong negotiation and objection handling skills with the ability to work within deadlines
Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
Understand the landscape of the Education Industry and the current needs of teachers and school leaders
Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
Keep company work & data 100% secure and not visible to any other but the employee
Agreement of Sale & Sale Deed
Follow up with the customers for Payments, Registrations
Coordination with Banker for Loan Process
Update Customer Database
Should resolve Customer queries by coordinating with the Civil Team
Should take updates from the Projects Team regarding their flats and update customers
Should prepare MIS Reports
End to End Process from the purchase of the flat till handover process
- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
Job Brief:
We are looking to hire a young and enthusiastic professional who is willing to work across different areas to support a very fast-growing business. The individual should be able to engage across diverse cultures. The individual should possess good knowledge of marketing & sales, business development, market intelligence and supply chain. The individual should be acquainted with working in the service industry, understanding / knowledge of data centers is preferred.
Minimum Qualifications & Skills:
•MBA or equivalent must
•Engineering degree must
•Work experience of minimum 2-3 years
•Work experience or knowledge of mission critical
•Excellent communication, interpersonal skills, and a team player
•Experience working in global environment preferred.
•Expert in IT skills (Microsoft tools) and adept in power point presentations.
About us:
Bureau Veritas Primary Integration (BVPI) is a global leader in data center consulting services and is part of the Bureau Veritas Group, focusing on mission-critical data center facilities planning, construction, and operation. We are partners to the world’s most renowned hyper-scale, co-location, technology, financial and telecommunications companies, building, operating, or occupying data centers around the globe.
With high-quality service delivery commitment, we build trust by helping clients meet challenges, thus helping in Shaping a World of Trust. www.bvpi.com
Key Responsibilities:
•Strategic sales & business development support
oSupport regional business teams with bid management process to meet sales target for thecompany.
oReview opportunity pipelines and provide market intelligence to business teams
oReview and track competitor movements
oCRM tool management
•P2P process management & coordination
oWork with project teams to understand requirements and co-ordinate within the network(across 140 countries) to source resources for the project. Management of end-to-end process.
oSupport in identifying external strategic partners and onboard within business. Managementof end-to-end process.
•Finance support & management
oSupport business controller with invoice management
oProvide assistance in tracking business KPI’s
•Any other tasks assigned by management from time to time
Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
• Build and manage productive, professional relationships with clients
• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.
Required Candidate profile
• Application of sales techniques
• Ability to work independently
• Hunger to learn and grow
• Customer Orientation
We are looking for a motivated and experienced Business Development Executive (BDE) who can drive our lead generation efforts. The BDE will be responsible for identifying, qualifying, and generating new business leads through various channels including cold calling, email campaigns, social media, and networking events.
Responsibilities:
- Identify potential leads and prospects through research and outreach
- Conduct cold calls and emails to introduce our products/services and generate interest
- Develop and maintain relationships with prospects through regular follow-up
- Create and execute targeted email campaigns and social media campaigns to generate leads
- Provide regular reports on lead generation activities and results
- Continuously monitor and analyse lead generation metrics to optimize performance
Skills Required:
- Bachelor's degree in business, marketing, or related field
- Proven experience of min 1 year in lead generation and sales
- Excellent communication and interpersonal skills
- Strong organizational and negotiation skills
- Ability to work independently and as part of a team
- Knowledge of sales and marketing techniques and strategies
- Proficiency in using CRM software and sales automation tools
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon