Shubham Vishwakarma
Full Stack Developer - Averlon
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REQUIRED SKILLS:
GTM STRATEGY & PRODUCT POSITIONING
MANDATORY CRITERIA:
- Must have 3+ years of B2B product marketing experience, preferably in SaaS/tech.
- Must have strong GTM (Go-To-Market) strategy ownership for product/feature launches.
- Must have deep understanding of B2B SaaS products, sales cycles, and subscription models.
- Must have strong product positioning, messaging, and storytelling skills for global markets.
- Must have experience with HubSpot for automation, email, and WhatsApp campaigns.
- Must be highly analytical, with proven expertise in Google Analytics 4 (GA4) for performance & ROI tracking.
- Must have experience designing localized, multi-Country marketing strategies.
- Must be proficient in creating sales enablement content (product decks, case studies, battle cards).
- Must be able to collaborate effectively with Product, Sales, and Customer Success teams.
DESCRIPTION:
Organizational Overview:
- The company is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
- With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.
- We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, Mexico, and counting.
Profile Overview:
- We are looking for a strategic and creative Product Marketing Manager to lead product positioning, messaging, and go-to-market strategies across multiple international markets — including India, Thailand, Philippines, USA, Mexico, and Africa.
- The ideal candidate will have a deep understanding of B2B SaaS products, strong storytelling skills, and the ability to tailor marketing strategies for diverse global audiences. This role requires a balance of analytical thinking, creative execution, and cross-functional collaboration to directly drive product adoption, engagement, and market growth and revenue acceleration.
Roles & Responsibilities:
- Lead the development and execution of global Go-To-Market (GTM) strategies for new feature releases and products, ensuring localized alignment.
- Conduct in-depth market, competitor, and customer research to develop and continuously refine compelling, differentiated product positioning and messaging.
- Own the localization of messaging and campaigns, collaborating with regional teams to ensure cultural relevance and maximum impact across target international markets.
- Design and execute performance-driven marketing funnels and digital campaigns aimed at driving qualified lead generation, pipeline acceleration, and customer nurturing for reducing churn & generating cross sell opportunities.
- Serve as the voice of the customer and the market expert, fostering deep collaboration across Product, Sales, and Customer Success teams for successful GTM execution.
- Develop high-impact sales enablement materials (e.g., product decks, battle cards, case studies) and compelling customer-facing content.
- Manage and optimize marketing automation efforts within HubSpot to execute targeted email, WhatsApp campaigns and monitor conversion performance.
- Apply a data-driven approach, leveraging Google Analytics 4 (GA4) and other tools to measure campaign ROI, user behavior, and continuously optimize conversion paths.
- Oversee the design direction and creation of core marketing materials, ensuring brand consistency and visual appeal.
Key Competencies:
- Strategic GTM Leadership: Demonstrated ability to develop and execute sophisticated, data-backed Go-to-Market strategies that drive product adoption and revenue.
- Global Positioning & Storytelling: Exceptional skill in crafting differentiated product positioning, compelling messaging, and localized content for diverse international B2B audiences.
- B2B SaaS Expertise: Deep understanding of the B2B sales cycle, SaaS subscription models, and how product marketing supports pipeline acceleration.
- Analytical & Data-Driven Mindset: Proficiency in interpreting marketing and product usage data to derive actionable insights and measure performance (ROI).
- Cross-Functional Collaboration: Strong interpersonal and communication skills to effectively align and influence stakeholders across Product, Sales, and Creative teams globally.
REQUIREMENTS:
- 5+ years of proven experience in B2B product marketing (preferably in SaaS or tech).
- Proficiency in HubSpot, Photoshop, and Canva.
- Strong analytical skills with experience using Google Analytics 4 (GA4).
- Ability to manage multiple projects in a fast-paced, collaborative environment.
- Excellent command of written and verbal English.
- Bonus: Familiarity with design or prototyping tools such as Figma.
Job Title: Customer Success Associate
Work Mode: Work From Office
Location: Gurugram, Haryana
Job Description:
We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.
Key Responsibilities:
- Handle inbound/outbound customer queries professionally
- Provide timely and effective resolutions to customer concerns
- Maintain clear and accurate communication with customers
Eligibility Criteria:
- Qualification: Graduation mandatory
- Skills: Excellent verbal and written communication skills in English and Hindi
Shift & Working Days:
- 24/7 Rotational Shifts
- 6 Days working, 1 Weekly Off
- Manage high-volume inbound and outbound customer calls in a timely and professional manner.
- Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
- Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
- Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
- Maintain meticulous records of all customer interactions and transactions within our CRM database.
- Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.
Job Title: Business Development Executive (BDE) – IT Sales | Coimbatore / Tamil Nadu
Location: Coimbatore, Tamil Nadu (On-site preferred; local candidates only)
Experience Required: Minimum 3 years in B2B IT Sales
Industry: Information Technology / Software Solutions
About the Role:
We are looking for a Business Development Executive (BDE) with strong experience in B2B IT sales, client handling, and revenue growth. The ideal candidate will have a proven track record in acquiring and managing clients, handling end-to-end sales cycles, and driving business growth through consultative selling.
Key Responsibilities:
- Identify and develop new business opportunities in the IT / software services domain.
- Handle end-to-end client management — from lead generation to deal closure.
- Maintain strong relationships with existing and new clients to ensure repeat business.
- Develop and execute revenue growth strategies.
- Prepare business proposals, quotations, and sales presentations.
- Achieve monthly and quarterly sales targets.
- Work closely with the technical and delivery teams to ensure client satisfaction.
Required Skills & Experience:
- Minimum 3 years of experience in B2B IT Sales (not EdTech or educational sales).
- Proven track record in client acquisition, revenue management, and account handling.
- Excellent communication and negotiation skills.
- Strong understanding of IT products, services, and market trends.
- Self-driven and target-oriented professional.
- Must be based in Coimbatore or Tamil Nadu and available for on-site meetings when required.
Preferred Background:
- Experience in software development services, IT consulting, or SaaS sales.
- Prior exposure to domestic or international B2B clients.
- Candidates with an existing client network will be preferred.
Compensation:
Competitive salary + performance-based incentives
Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services.
Candidate shall be responsible for:
• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.
• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.
• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.
• Design value proposition/ client acquisition pitches and knack of closing deals efficiently
• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable).
• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.
Requirements
Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.
Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.
Other Requirement:
• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.
• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.
• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.
- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.
Responsibilities:
· Optimize sales processes and workflows for maximum efficiency.
· Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.
· Analyze sales data and prepare reports to provide insights and recommendations.
· Forecast sales and set goals for the team
Requirements:
· Excellent communication and collaboration skills
· Problem-solving and critical thinking abilities.
· Knowledge of market trends and competitive landscape.
- · Detail-oriented with exceptional organizational skills
PHP- Developing and implementing custom design, features, and functionality.
- Designing informative structure within an application or website.
- Optimizing websites to ensure they render consistently in cross-browser environments, with best SEO principles, caching mechanics etc.
- Understanding CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Updating Current Websites to Meet Modern Web Standards.
What you need to have:
- Strong experience in WooCommerce – Able to create easy and complex plugins, shortcodes, and widgets
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Expert in WordPress, and other CMS platforms.
- Should have experience of working on large projects involving 10,000+ products.
- Experience in developing E-Commerce websites.
- Strong knowledge in WordPress Plugin, and PHP.
- Must have experience of building User Interfaces and Prototypes.
- Experience designing and developing responsive design websites.
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Good with third-party integrations to CRM, ERP, etc.
- Knowledge of code versioning tools including Git and Bitbucket.
- Strong Experience in MySQL and Database Queries.
- Ability to lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
Experience: 2 to 5 years
Annual CTC: Rupees 4,00,000 to 6,00,000
- Generate qualified opportunities for the company by rigorously prospecting and researching in the given region/ market/ industry. Information about MEDDIC is a plus
- Being the face of CM.com’s and introducing the company and the product to the prospects so as to generate funnel.
- Write creative communication (emails/ Inmails) to grab the attention of prospects.
- Ideate and innovate methods to improve SDR metrics
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Full Stack Developer - Averlon