Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Remote Client Relations Specialist
Location: Remote (Work from Home)
Hours: US Business Hours
Employment Type: Full-time/Part-time
Job Overview:
We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.
Responsibilities:
- Make outbound and receive inbound calls to/from US clients
- Provide clear, concise, and professional communication with clients
- Address client inquiries and provide solutions promptly
- Maintain strong client relationships through effective communication
- Troubleshoot and resolve client issues, ensuring a positive experience
- Document interactions and follow up on necessary actions
- Collaborate with internal teams to ensure client needs are met
- Adapt quickly to new processes or updates in client services
- Meet key performance metrics and deadlines consistently
Requirements:
- Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
- Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
- Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
- Tech-Savvy: Proficient with CRM software, email, and call systems
- Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
- US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
- Previous Experience: Experience in a client-facing role or customer service is a plus
- Polished: Professional appearance and demeanor on calls and emails
Job description :
All Time Design is looking for Business Development Manager. The ideal candidate will have a track record of new business pipeline generation over the phone within an Enterprise capacity and the ability to close opportunities directly.
Job responsibilities :
- Growing revenue via prospecting, qualifying, selling and closing client accounts
- Meeting Quarterly & Annual Revenue Targets
- Managing perspective client relationships through all phases of the sales cycle
- Providing a consultative solutions sales process to prospects
- Conducting one-on-one and group sales presentations
- Calling to establish new opportunities
- Tracking customer information, forecasts and reports
- Developing and maintaining prospect and customer list based on strategic marketing data and other sources for sales leads
Requirements:
- Must have experience in SaaS/ Tech/ IT company.
- 2+ years of sales experience focused on growing existing business or new business
- Large account management or project management experience
- Proven track record for closing large and mid-size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base
- Strong time management skills
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast paced, team environment with revenue deadlines
- Working knowledge of computer applications such as Microsoft Office
- Must have knowledge about CRM
Job Location: Anna Nagar, Chennai. Beside VR Mall.
Job Types: Full-time, Permanent
Supplemental Pay:
- Commission pay
Shift:
- Rotational shift
Work Location: In person
Company - Learnyst Insight Pvt. Ltd.
Location - Bangalore
Start Date - Immediately
CTC - 4 To 7 LPA
About Learnyst
===========
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websites & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.
Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com
Responsibilities
===========
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sales.
Qualifications
==========
1. Bachelors/Master's degree. (B-Tech, BE, MBA)
2. 2-5 Years of Relevant work experience in business development (mandatory)
3. Good communication & presentation skills, both verbal and written in English.
4. Sense of ownership/accountability.
5. Good knowledge of computer science or engineering is preferred.
6. Knowledge of digital marketing (Content marketing, SEO, social media marketing, etc) is a big plus.
7. Experience in full sales cycle including deal closing Demonstrated sales success.
Hi,
Greetings from Aimlay Pvt. Ltd. (www.aimlay.com )
About us : Aimlay is a top-notch educational counselling firm for the last 12 years, exclusively for working professionals who are willing to discover their true potential by gaining higher education.
Before this, our vision was to become India’s top educational advisor & build a working professional – centric place. A platform where they can acquire their Ph.D. research, develop a powerful personality, and live the best life one strives for. But now, Aimlay tends to educate every working professional throughout the country and build a better future.
We believe that growing with every aspect should be our focus in our company. Aimlay tends to provide quality educational services with writing services for working professionals. Now, we have a broader comprehensive approach, and we tend to educate every working professional to build a better future.
Please find the Job Description and kindly revert with your updated cv.
Responsibilities
• Contact prospective customers through inbound leads follow up on calls and emails (leads are provided).
• Counselling prospective students (working professionals) and guiding them about the different UG, PG, PhD and Medical courses offered.
• Explaining the services and converting the provided leads into Sales.
• Understand customer needs and requirements and perform effective online demos to prospects
• Use product knowledge to showcase the solutions that our company can offer to prospects (lead)
• Strong listening and presentation skills
• Close sales and achieve monthly quotas
• Ensuring Monthly targets are met.
• Use database, CRM, or other software to track progress with new prospects
• Actively tracking and following up on potential leads.
Perks and benefits
Fixed Salary upto 40,000 plus Monthly Incentives
Skills
• Experience as Business Development Associate in EdTech Industry.
• Strong In Tele Counselling, Inside Sales, and converting leads into sales.
• Excellent communication, interpersonal, and presentation skills.
• Strong listening and presentation skills
● Sales: Provide information & value proposition to prospective customers thereby converting leads into paid customers.
● CRM: Actively use & update the CRM tools to ensure the data accuracy of reports & smooth transition of leads between
teams.
● Feedback: Provide customer feedback to the founding team.
The role is based in Bangalore, India. The role will be required to work out of the office in Indiranagar.
What do we need?
The ideal candidate is someone who –
● Has excellent communication & influencing skills
● Disciplined & follows processes
● Is customer-oriented and never over-promises
● Is a team player, works well in groups & optimizes for the team
● Is comfortable with ambiguity
What’s in for you?
1. Be part of the founding team
2. Work with the most experienced founders from the industry & learn from the best.
3. Accelerated Career Growth opportunities
4. Be part of innovation in the space of performing arts.
5. Be part of a growing organization and grow with the organization.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Job Description
Our Business Development Executives are responsible for delivering services to clients in the areas relating to business registrations, tax services, and corporate filings. Executives must be capable of engaging with clients on a range of mediums such as phone, email, live chat, and other internet-based communications channels.
A Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.
Key Skills
- Comprehensive Computer Skills
- Ability to converse with clients over the Phone, email
- Ability to manage and work with multiple clients
- Positive attitude
- Punctual work ethics
- Ability to learn quickly
- Attitude to go beyond job responsibilities to ensure client satisfaction
- Experience working with CRM and Project management tools
- Languages – Proficiency in Hindi and English is mandatory
Job Responsibilities
- Handle customer requests over the phone and email on a daily basis
- Respond to custom requests
Job Responsibilities:
- Having a proactive customer support approach
- Testing product features as assigned
- Build & strengthen customer relationships
- Lead scoring and qualification
- Manage incoming chats, emails and handle appropriate follow-up calls and emails
- Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
- Demonstrate the value of the platform to our customers every day by providing amazing customer support
- Maintain existing customer success metrics and data as directed
Job Requirements:
- Excellence at Googling stuff and spoken English
- Ability to meet deadlines and decent depth of thought process
- Capable of operating without much supervision while still producing results
- Not being camera shy and great presentation skills
- Motivation to pursue customer success as a career
- Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
- Technical understanding and ability to troubleshoot and resolve technical problems
Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.
Brownie Points If - You are great at video presentation and love engaging with customers through videos
Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.
Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.
What you will do:
- Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
- Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
- Closing: Exceeding monthly/quarterly sales targets in the given market
- Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
- Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
- Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.
Desired Candidate Profile
What you need to have:
- 2-6 years of experience in SaaS sales, Account Management, and Customer Success
- Should have worked in sales solutions and followed a consultative approach to sell
- Prior experience of achieving number-driven targets
- Strong communication and stakeholder management skills
- Entrepreneurial mindset
* Female Candidates Only
Role: CRM
Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)
Responsibilities:
- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction
- Collaborate with team members to achieve better results
- Negotiate/close deals and handle complaints or objections
- Aiming to achieve monthly and annual targets
- Learn details about our products and services
- Explain how our solutions align with the customer’s needs.
- Consult with sales and marketing team to ensure the efficiency
- Prepare and present reports when needed
- Understanding and promoting company programs
- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form
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Full Stack Developer - Averlon