CRM manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Why This Role Matters:

As a Business Consultant, you’ll be the face of MyOperator for potential clients. You will understand their challenges, recommend the right solutions, and directly contribute to revenue growth. Ideal for someone who loves consultative selling and wants to accelerate their career in tech/SaaS sales.

What You Will Do:

• Engage with inbound & outbound leads to identify business needs and pain points
• Recommend MyOperator solutions and drive revenue through consultative selling
• Conduct discovery calls and schedule product demos with key decision-makers
• Maintain structured lead pipelines using CRM tools (HubSpot / Zoho / Salesforce)
• Work closely with sales, marketing & product teams to improve outreach strategies
• Keep track of industry trends and identify new opportunities
• Consistently meet and exceed monthly/quarterly sales targets

What We’re Looking For:

• 1–4 years of experience in Sales, Business Development, Consulting, or Lead Generation
• Understanding of B2B or SaaS/IT sales processes
• Strong communication, listening, and problem-solving skills
• Comfortable with LinkedIn outreach, email communication & CRM tools
• A self-starter with a consultative approach and a drive to learn and close deals

Bonus Points If You Have:

• Prior SaaS sales or business consulting experience
• Familiarity with solution-based/consultative selling
• Ability to analyze lead data and optimize conversion funnels

What You’ll Get:

• Competitive salary + high performance-based incentives
• Work with a rapidly growing SaaS company shaping the future of AI-led communication
• Continuous learning, upskilling & mentorship from industry experts
• Clear growth path to senior sales roles.
• A collaborative, high-energy work environment

Position: Business Development & Growth Manager

Location: Bengaluru (On-site / Hybrid with frequent travel)

Experience: 1- 3 years

For quicker shortlisting Fill out this form - https://forms.gle/qwDF1tdUyLbGkEQ46

About DMS Designs

DMS Designs is a Bengaluru-based full-service creative branding & marketing agency.

We specialize in fashion and lifestyle brands and are expanding into real-estate, apparel, FMCG, SaaS and more. With a stronghold in multiple cities across India and growing global clientele, we combine strategy, storytelling, and execution to deliver measurable growth.

We are looking for a dynamic BDM + Growth Generalist who can handle sales, client servicing, marketing support, and direct offline pitching.

Role Objective

To drive client acquisition and revenue growth by combining offline relationship-building (store visits, exhibitions, events) with structured business development (proposals, decks, follow-ups).

Key Responsibilities

• Generate & close leads in jewellery + other industries.
• Conduct offline pitches at stores, exhibitions and/or client offices.
• Build and maintain a structured sales pipeline in CRM.
• Create & deliver tailored proposals with founders.
• Assist in drafting case studies, pitch decks, and client-facing content.
• Support WhatsApp/Email/LinkedIn campaigns for lead follow-up.
• Contribute to DMS’s visibility by preparing business content for social platforms.
• Sit in on onboarding meetings and ensure smooth client handovers.
• Identify new verticals: apparel, FMCG, lifestyle, SaaS.
• Build structured prospect lists for both online & offline targeting.

Desired Skills & Qualities

• Offline sales experience: exhibitions, store visits, client pitches.
• Strong networking & relationship-building abilities.
• Confident communicator (English + Telugu/Tamil/Kannada/Hindi preferred).
• Consultative selling approach with a strong closing mindset.
• Comfortable with travel for client meetings/exhibitions.
• Startup mindset: proactive, hands-on, flexible.
• Familiarity with CRM, LinkedIn outreach tools is a plus.

Compensation

• Base Salary: ₹30K – ₹40K (depending on profile).
• Incentives: Commission on closed deals (5–10% depending on vertical).
• Travel Reimbursements: Covered for client visits, exhibitions, and offline pitches.
• Growth Path: Opportunity to grow into Sales Head / Growth Director as DMS expands.

Why Join DMS?

• Direct exposure to founders (Aishwarya & Pratik) and high-growth brands.
• Hands-on role with offline + online sales exposure.
• Diverse industries - jewellery, luxury, lifestyle, FMCG, SaaS.
• A role that’s dynamic : you’ll handle sales and growth.
• Growth-driven environment where your success directly fuels company expansion.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

Responsibilities:

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Identifying new revenue opportunities
• Assisting with marketing and promotional projects
• Negotiating with clients to secure the most attractive prices
• Attending networking activities to research and connect with prospective clients.

Requirements:

• Great networking skills.
• Ability to create actionable marketing strategies
• Leadership and strong communication skills
• Strong customer service skills

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive

communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant /house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

Requirement-

- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform

- Design, implement, test and maintain our CRM built on SuiteCRM

- Setup integrations to various systems

- Create and maintain software documentation

- Implement Proof of Concepts for testing business ideas

- Recommend ways to improve reliability, maintenance, efficiency, and quality

- Follow SCRUM Agile Development methodology

- Experience on large scale projects

- Expertise in security framework

- Develop new modules, components and improve functionality in existing modules

- Experience with composer and upgrade safe modules

- Experience in SuiteCRM upgrade and code optimization

- Experience with MySQL database would be preferred

- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups

• Building marketing programs to support specific marketing objectives across different channels and segments in support of the overall strategic marketing plan.
• Working with marketing agency partners to plan and execute digital app acquisition campaigns on channels like Google, Facebook and other digital platforms.
• Measuring and reporting performance of all digital marketing campaigns, and assessing against goals (ROI and KPIs).
• Leading the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes and team players.
• Making analytics and data-driven decisions to optimize acquisition & retention strategy (funnel improvement, In-app engagement, ROAS, LTV etc.).
• Providing complete performance reporting and analysis on all mobile marketing campaigns and taking relevant action on insights gained.
• Taking KRAs and brand objective ownership and commitment to meets goals and targets on a regular basis.
• Collaborating with the BD/ Sales teams to plan and execute various marketing initiatives such as events, SMS campaigns, sales training, partner collaboration etc.
• Working with cross-functional team (Product, Support, Sales) to establish growth strategies to support app growth and user acquisition targets.

• Experience in App Marketing in B2B domain is preferred.
• Minimum 4-7 years of professional experience in similar/relevant roles.
• Prior experience in performance marketing / digital marketing / growth role is a plus.
• Masters/MBA is preferred but not required.
• Familiarity with - Google Playstore/Console, Firebase/Branch/MixPanel, Appsflyer/TUNE etc.
• Proven track record of delivering user acquisition growth, retention, and optimization across key mobile metrics is a plus.
• Strong analytical skills: bias toward decision making based on data, and good proficiency with Excel and using it to configure, analyze, and present data.
• Ability to think and react in a high-energy, fast-paced environment.
• Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.

• Integrations: Responsible for system integration planning: API Management to connect with current infra and launching/planning new IT architecture. Such as LIS, RIS, PACS, CRM, Fareye, Acuity, GE AW, MWL, MPPS integrations.
• Process Improvement: Identify enhance and Implement IT platforms to optimize operational bottlenecks: such as Queue Management etc.
• Automations: Plan automation of manual tasks, such as integration of Pine Labs / PayTM EDC Machines with POS; Fujitsu PaperScan for Auto-digitization of Scanned Documents.
• Infra Management/Uptime Monitoring: Implementation of Organization wide SD-WAN and setting up protocol to manage network/bandwidth usage.
• Security/Firewalls: Implement organization wide Firewall (with SD-WAN), Implement Endpoint Security for All users.
• CRM Management: Maintenance of workflows in Call Centre
• Data Management: Excel expertise is a must for data corrections/ process
• Analytics: Responsible for Business Analytics and Process Management
• Website Monitoring/Implementations: Manage WPMUDEV (For WP Security) and evaluate a shift to Magento
• WAF Management: Manage and Plan Rules for Cloudflare, AWF and Fortinet Accounts.
• VPN Administration: Evaluate building an IP-SEC tunnel for enhanced security
• New project’s implementation
• Experience in Process Implementations
• Knowledge of AWS Infrastructure will be added advantage