
Customer Success Associate
Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

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About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are seeking an experienced Project Manager to lead and manage the successful delivery of client projects within our services organization. The Project Manager will oversee all phases of the project lifecycle, ensuring that each project is delivered on time, within scope, and budget while meeting the companys quality standards. This role involves working closely with clients, stakeholders, and cross-functional teams to deliver technology solutions and business outcomes tailored to the needs of each client.
Key Responsibilities:
- End-to-End Project Management: Lead and manage multiple client projects, from initiation to completion, ensuring timely delivery and adherence to project objectives.
- Client Engagement: Serve as the primary point of contact for clients, fostering strong relationships and ensuring their needs and expectations are met throughout the project.
- Team Leadership: Coordinate and collaborate with cross-functional teams (e.g., engineering, design, operations) to ensure effective execution of project tasks and milestones.
- Scope and Change Management: Define project scope and objectives, ensuring scope changes are carefully managed and communicated to all stakeholders.
- Budget and Resource Management: Develop and manage project budgets, allocate resources efficiently, and ensure the project is completed within financial constraints.
- Risk Management: Identify potential project risks and issues, develop mitigation plans, and address challenges proactively to keep the project on track.
- Quality Assurance: Ensure that all deliverables meet the quality standards and are aligned with the clients requirements.
- Reporting and Documentation: Provide regular updates to stakeholders and senior management on project status, risks, and outcomes. Maintain thorough project documentation for future reference.
Requirements:
- Bachelors degree in Computer Science, Business, or related field (Masters degree or PMP certification is a plus).
- Overall 8+ years of experience managing technology or software development projects, preferably within a services or consulting organization.
- Proven ability to deliver projects on time and within budget, with a strong track record in managing cross-functional teams.
- Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid).
- Excellent leadership, communication, and negotiation skills.
- Ability to manage multiple projects simultaneously, balancing priorities and deadlines.
- Proficiency in project management tools (e.g., Jira, MS Project, Trello).
- Preferred Qualifications:
- Experience in delivering digital transformation, cloud migrations, or application modernization projects.
- Familiarity with software development processes and methodologies.
- Strong client-facing and stakeholder management skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- A collaborative, innovative work environment.
Location: Bangalore
Employment Type: Full-time
About the job
Company Overview: Abracon is a leading global supplier of Timing, Power, and RF Components, dedicated to transforming ideas into innovative products that meet the challenges of tomorrow.
Position Summary: We are seeking a skilled Product Engineer to join our Global Support Team, focusing on our Power and Magnetic product line. This role involves supporting components vital for power and filtering circuitry, including RF and Power inductors, Common mode Chokes (CMC), Transformers, Ethernet magnetics, ferrite beads, Supercapacitors and other power management components.
Work Environment: The successful candidate will be positioned as a full-time employee at Abracon’s Center of Excellence located in Bangalore, India. The candidate will have the option to engage in a hybrid work-from-home arrangement.
Growth Opportunity:
Key Responsibilities:
Qualifications:
Come join our team! Excellence through teamwork drives the company culture at Abracon. We provide opportunities and support for your professional growth and empower each other in exercising our individual strengths.
With a broad portfolio of passive and electromechanical timing, synchronization, power, connectivity and RF antenna solutions and more, Abracon helps engineers transform their ideas into products that meet future customer needs. For more information about Abracon, visit www.abracon.com


About Dice:
The Dice platform, one of the most advanced SaaS fintech organizations, helps businesses convert their spending from many fragmented applications, prepaid cards, offline reimbursement/invoice management, procurement, and payment systems to a single spend platform. There will be no more cash, cards, refunds, or offline invoicing since our entire goal is to provide businesses more knowledge and control over how they spend their money, resulting in significant cost savings and profitability. We are a hyper growth startup collaborating with premium Indian enterprises, startups, and industry leaders across disciplines.
Perks in store for you when you join the team:
● You'll be surrounded by passionate team members.
● Your work will have a visible impact.
● You will be working on interesting technical challenges in a fast-paced environment.
Responsibilities:
● Develop UI components using JavaScript following react.js workflows, Building reusable components and front-end libraries for future use.
● Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
● Bug resolution for all the bugs found in Functional, System & User testing to meet exit criteria of the phase.
● Developing and implementing highly responsive user interface components using react concepts.
● Developing and implementing front-end architecture to support user interface concepts.
● Monitoring and improving front-end performance.
● Documenting application changes and developing updates.
Must have skills:
● React Js
● Javascript
● Html
● CSS
● ES6
Secondary Skills:
● Knowledge of Firebase


Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Collaborating with design and development teams, and participating in requirement analysis to decide upon, building and/or improving complex, high-performance Flutter-based architectures and applications
- Analysing and developing components and / or libraries to re-use in various products
- Testing and deploying iOS/Android applications to their respective stores
- Revising, updating, refactoring and debugging code
- Helping develop extensive documentation throughout the lifecycle of software development
- Designing solutions and/or coding practices to increase productivity for the team
- Serving as an application expert and providing technical support
- Assessing and communicating about projected timelines for deliverables and future product growth
- Having a customer-centric approach to all activities
What you need to have:
- Minimum of 1 to 2 years of deep and passionate experience of App development in Flutter along with preferably firebase, Node. JS, databases, cloud and server side integration and development
- Hands-on abilities in Flutter to develop all feature requirements that may come up in our app products on Android, iOS and Web
- Ability to develop APIs and SDKs for cross integration of applications with other applications
- Should have developed and released an app on both play store and iOS app store
- Should have managed, stabilized and scaled an app based product in your past experience
- Command on Google Play Console and iOS Console and all skills to use/manage the same
- Practical Experience of user data management, user journey and user engagement to improve app’s usage
- Experience of user analytics, apt UX/UI for user engagement
- Strong design sense with amalgamation of development to bring features to best usage
- Prospecting leads and contacting them to pitch the product/ service
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Excellent command of MS Office, CRM
- Excellent phone and presentation skills.
- 1+ years of sales experience.
- Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
- Ownership of department wise strategy and P&L and delivery
- Establish strategy and best practices to ensure achievement of overall sales and BD objectives
- Take a lead role in building a strong sales management culture with internal as well as external stakeholders
- Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
- Recruit, train and develop teams to deliver pathbreaking results
- Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
- Proactively manage and creatively review the performance and progress of team members monthly, quarterly
- Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
- Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
- Presenting reports and plans to Board
- Working and thriving in ad hoc environments

Job Specification: (Education, training and experience)
• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics,
or related field
• 2-4 years of experience with MVC, Entity Framework, JSON and responsive design
using Bootstrap
• 2-4 years of experience with Transact SQL with working knowledge of SQL Server
development
• 2+ years of experience with REST Services
• Develop mobile application using Xamarin, and Xamarin Forms
• 2+ years of experience with JavaScript, jQuery, Angular or other similar technologies
Experience with Azure PaaS is a plus
• Experience with unit testing (nUnit) is a plus
• Basic knowledge of Azure DevOps and Git Repos
• Experience working within Agile/SCRUM methodologies a plus
Competencies / Skills:
• 2-4 years overall IT/Software development experience
• 2+ years of full Software Development Life Cycle (SDLC) experience
• Minimum 2 years of recent experience programming C#, ASP.NET, Xamarin, and a
working knowledge of Visual Studio 2019/2022 IDE
• Strong results orientation: ability to set/hit timelines and work within a global, team
environment
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills

Full Stack Magento Developer
Exp- 5-8 Years
Location-Jaipur
Job Description :
- We are looking to hire a skilled Magento Developer to build and maintain our eCommerce websites.
- As a Magento Developer, you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Responsibilities
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Updating website features and security patches.
Requirements:
- Must have the ability to develop Magento Modules and Customization, Extension Development.
- Experience: 5+ Years of relevant industry experience.
- Demonstrable knowledge of API integration, Payment Gateways, Shipping etc
- Full understanding of the Magento themes and templating systems.
- Strong understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
- Proven software development experience in PHP
- Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Good knowledge of relational databases, version control tools and developing web services
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- BS/MS degree in Computer Science, Engineering or a related subject

- 4-5 years proven experience as BI developer
- BI tools such as SiSense (preferred), Tableau, PowerBI
- Ability to create ETL and reporting dashboards
- Expert level proficiency in SQL and data modelling
- Knowledge of JavaScript, D3.js, Chart.js, Visualise.js, JSON, HTML and CSS (Any 2)
- Solid experience on:
1. Developing custom BI solutions and visualisations.
2. Writing relational and multi-dimensional database queries.
3. Debugging, monitoring and troubleshooting BI solutions
4. Creating and deploying reports
5. Designing and troubleshooting BI models.
Nice to Have
- Worked on PostgreSQL, MySQL, MSSQL and Jasper
Soft Skills
1. Ability to take ownership of assigned tasks and work independently
2. Ability to work with the team and other stakeholders as needed; good communication skills
3. Adherence to deadlines and focus on deliverables
4. Strong attention to detail
Responsibilities:-
Posting technical job descriptions across various job portals
Source potential candidates on niche skills
Parse specialized skills and qualifications to screen IT and Engineering resumes
Perform pre-screening calls to analyse applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
Coordinate with the team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates
Completion of on-boarding formalities for the new hires
Conduct job and task analyses to document job duties and requirements
Keep up to date with new technological trends and products
Requirements:-
Proven work experience as a Technical Recruiter
Hands-on experience with various interview formats (e.g. phone, Skype and structured)
Technical expertise with an ability to understand and explain job requirements for IT / Engineering roles
Familiarity with Applicant Tracking Systems and resume databases
Thorough knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
Excellent verbal and written communication skills
Graduate / Post Graduate degree(s)
These role(s) are entitled to aggressive performance and target-based variables, as designed by the management.
Additional Details
Work Location – Assotech Business Cresterra, Sector 135, Noida
Shift Timings – 9:00 AM – 6:00 PM (IST) (Monday – Friday)

