Customer Success Associate
Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies pvt ltd
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● Work in agile product development (with co-founders, Product owners,
Managers, Developers) to define requirements and design the solutions. It
is an IC role.
● Design intuitive and simple user interfaces for mobile and web solutions,
producing journey maps, storyboards, mock-ups.
● Rapidly translate concepts into user flows, wireframes, mock-ups, and
prototypes that lead to intuitive user experiences. Design UI for Mobile and
Web applications with a special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying
technologies and business models
● You will be challenged to understand business needs and user’s
perspectives and put them in a cohesive design that is simple but elegant.
You will also be expected to design the overall functionality of the product,
and to have the best user experience, iterate upon it per user testing
Requirements
● 1-5 years of experience as UI/UX Designer (and/or Interaction Designer)
with experience working with internal or external stakeholders. Preferably
at a growth stage consumer product startup.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative
tools like Notion, Airtable.
● Experience in designing mobile applications for users that are not so
technically literate
● A portfolio of previous work must be presented incorporating UI designs
and/or sketches that demonstrate an understanding of wireframing,
interaction design, visual design, and design best practices.
● Ability to work alone and on tight timelines.
Benefits
India's first social trading platform. It means bringing benefits
of community to your investments. It means leveraging the combined social
capital of the community to benefit you. It means making financial markets truly
inclusive and democratic for the next 100 million users.
It is a platform that enables retail investors to view, learn, follow, and
execute the strategies of their peers or more experienced traders. The
application integrates community features with trader discovery and trade
execution. Our customers are retail investors who mostly rely on external
advisory for their trade and investment decisions. We will help them invest in a
customised, responsible and aware manner. We empower retail investors to align
their risk-return objectives with optimum investment strategies and generate
wealth in the process.
We believes in a win-win for all. We are a well-funded seed-stage startup
and are backed by some of the leading global as well as Indian venture capital
funds and angel investors. Our investors include Accel Partners, India Quotient,
Titan Capital, co-founders of Unacademy, Udaan, Cohoo, Graphy, Knappily and
more. We have a strong founding team who are IIT and IIM alumni and have
exceptional professional journeys.
PythonJob Title: BigID Deployment Lead/ SME
Duration: 6+ Months
Exp. Level: 8-12yrs
Job Summary:
We are seeking a highly skilled and experienced BigID Deployment Lead / Subject Matter Expert (SME) to lead the implementation, configuration, and optimization of BigID's data intelligence platform. The ideal candidate will have deep expertise in data discovery, classification, privacy, and governance, and will play a pivotal role in ensuring successful deployment and integration of BigID solutions across enterprise environments.
Key Responsibilities:
Lead end-to-end deployment and configuration of BigID solutions in complex enterprise environments.
Serve as the primary SME for BigID, advising stakeholders on best practices, architecture, and integration strategies.
Collaborate with cross-functional teams including security, compliance, data governance, and IT to align BigID capabilities with business requirements.
Customize and fine-tune BigID policies, connectors, and scanning configurations to meet data privacy and compliance objectives (e.g., GDPR, CCPA, HIPAA).
Conduct workshops, training sessions, and knowledge transfers for internal teams and clients.
Troubleshoot and resolve technical issues related to BigID deployment, performance, and data discovery.
Stay current with BigID product updates, industry trends, and regulatory changes to ensure continuous improvement and compliance.
Required Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
5+ years of experience in data governance, privacy, or security domains.
2+ years of hands-on experience with BigID platform deployment and configuration.
Strong understanding of data classification, metadata management, and data mapping.
Experience with cloud platforms (AWS, Azure, GCP) and integrating BigID with cloud-native services.
Familiarity with data privacy regulations (GDPR, CCPA, etc.) and risk management frameworks.
Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications:
BigID certification(s) or formal training.
Experience with scripting (Python, PowerShell) and API integrations.
Background in enterprise data architecture or data security.
- Experience working in Agile/Scrum environments.
Designation: Business Development Manager/ Sr. Business Development Manager- IT Service Sales
Coddle Technologies Pvt Ltd
Experience: 5 - 10 years
Salary: As per the Market Standards
Location: Bangalore/Bengaluru
Job Description:
Able to converse clearly and concisely over the phone.
Proactive, dedicated and self-motivated attitude.
Appears confident and assertive, but not aggressive in all internal/external dealings.
Ability to work on own initiative.
Should be target oriented and should be able to meet the targets well in time.
Clear demonstration of an interest in Digital Internet technologies.
Should be able to manage a team and deliver results.
Do telephonic with prospects and customers and work on closures.
Would be responsible for managing end to end sales and achieve targets / Quotas.
Responsible for providing technical inputs to the sales team, both printed and electronic promotional material, product training, and relevant clinical papers.
Required Candidate profile:
Must have experience of Marketing / Business development or Client generation in Web, Mobile application using PHP, React Native from international market.
Responsible for Research & Generating Quality Leads for Web, Mobile development by Outbound calls, Emails, creating required documents.
Follow-up with Generated Leads.
You will be responsible for identifying opportunities, evaluating its fit with the company vision, negotiating and closing deals.
Achieve the assigned Sales target by Acquisition, Retention & Renewal.
An input into the sales strategy - You will constantly keep upgrading your business development techniques.
Candidate with Excellent Communication, Presentable Personality.
Experience of forecasting, budgeting expenses and ensuring sales achievement.
Experience in handling a team of 4+ members.
Role: Sales/Business Development Manager
Industry Type: IT Services & Consulting
Functional Area: Sales, Retail, Business Development
Education
UG: Any Graduate - Any Specialization
Key Skills
Sales Strategy, Marketing, Business Development Management , Sales Achievement , Target Achievement , Product Training, Web Technologies , React Native, Mobile Development, Outbound Calling, Web and Mobility Service Sales
PHP
Laravel
CodeIgniterJob Description
Drupal Developer will develop web applications and workflows using Drupal. The person would understand the business needs of the customers and is expected to write good quality software. The person would be familiar with best practices in development and coding.
Responsibilities:
- Write good quality software that complies with Drupal Coding Standards.
- Understand client’s business needs and develop a software solution with necessary validations
- Attend client calls, demonstrations to the client.
- provide assistance, guidance, and support to other developers when necessary. Review codes of peers
- Maintain appropriate documentation with code.
- Undertake quality assurance and testing for functionalities developed.
- Should be strong in developing custom modules and overriding concepts.
- Should be familiar with Drupal coding standards and best practices.
- Should have good hands-on experience with HTML/CSS/JavaScript.
- Should have a fair understanding of building Drupal themes and working with templates.
- Should be well-versed with the deployment process – GIT, SVN, etc.
Communication Responsibilities:
- Deliver engaging, informative, and well-organized presentations.
- Resolves and/or escalates issues in a timely fashion.
Other Responsibilities:
- Disseminate technology best practices.
- Work with Tech leads to the adoption of new technologies within our technology practice
Requirements, Skills, Qualifications:
- Must have 3+ years of PHP or other significant programming experience.
- Good understanding of MY SQL and relational databases.
- Expertise in PHP development and Drupal.
- Expertise in JavaScript and mainstream JavaScript libraries such as JQuery and working knowledge of Ajax.
- Good understanding of web technologies and HTTP. Good Linux skills HTML and CSS skills commensurate with years of experience.
- Git knowledge/ version control knowledge and skills.
- Contribution to the open-source community
- Experience in Drupal8 of 2+ years.
- Good with RDBMS & writing custom SQL, Drupal API experience
- Must have PHP, JavaScript, AJAX, HTML and CSS experience
- Should be able to code as per Drupal standard coding
- Should be well versed with implementation and configuration of most commonly used modules
- Experience with CSS Frameworks such as Twitter Bootstrap.
- Should have a total experience between 2-5 years (mostly in Drupal)
- Strong experience in Drupal 7 & 8.
- Should have strong web knowledge in terms of developed Secured and High-Performance websites.
- Should be strong in Drupal 8.x, configuring control modules.
- Should have strong knowledge of Domain Access, Panels, NodeQueue, Context.
- Experience with a Multisite environment would be a plus.
About the role: Paytm Transit business deals in products related to commuting viz NCMC / Transit card, QR Ticketing, Smart card recharge etc.
- Achieving targets for key performance metrics viz user acquisition, retention and business revenue goals.
- Increase productivity of team by continuous training, review and supervision.
- Ensuring the team follows best in class sales tools and processes laid out by the business.
- Recruiting, retention and maintaining pipeline of field sales force.
- Build penetration in market by creating a strong network of reseller / influencers
- Provide ground feedback that would open up avenues for increasing business.
Expectations/ Requirements
- 3+ years of Direct sales / business development experience.
- Managed a team of Front line sales persons for at least 1 year.
- Working knowledge of MS Office.
- Worked on any Sales force app.
- Educational Qualification – Graduate & above.
- Good communication skills and proficiency in regional language of the geography where this position is based.
- Have exposure in cold calling.
Superpowers/ Skills that will help you succeed in this role
High level of drive, initiative and self-motivation
● Ability to take internal and external stakeholders along
● Understanding of Distribution set up and ability to build the business
● Strong people management exposure
● Love for simplifying
● Growth Mindset
● Willingness to experiment and improve continuously
Why join us
A collaborative output driven program that brings cohesiveness across businesses
through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedbacks from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
Adobe IllustratorRejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.
The ideal candidate will be responsible for developing highly scalable and secure code.
Responsibilities:-
- Plan and conduct user research and competitor analysis
- Interpret data and qualitative feedback
- Create user stories, personas, and storyboards
- Determine information architecture and create sitemaps
- Create prototypes and wireframes
- Conduct usability testing
- Knowledge of industry tools: Presentation programs (Keynote, Powerpoint); UX design programs (Sketch, Adobe)
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design
Desired Candidate Profile:-
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
Culture
- Fast-paced, intellectually stimulating, steep learning, and growth
- Close-knit, hardworking, supportive colleagues
- Challenging work
- Flat organization with no hierarchy
- If you like problem solving, and love latest technology, there are very few better places
How we are different
-We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology
Why to join us
-We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry
.NET
C#The Opportunity, as a Full Stack Developer, you'll be at the heart of our company - The Engineering Team. You will be the brain behind crafting, developing, testing, going live and maintaining the products. Will help the Quality Assurance Team by squashing those annoying bugs!
Your day-to-day tasks includes:
• Involvement in SDLC of Microsoft .Net based web applications including analysis, design, development, coordination, implementation and maintenance of the products.
• Required to work in a fast-paced agile environment and with a team of dynamic Software Engineers to develop end-to-end applications/products.
• You will develop applications using cutting edge technologies like, Blazor, Microsoft .Net Core, RESTful web services, HTML5, CSS3, JavaScript frameworks, SQL Server etc.
• You will use .NET Core using Visual Studio Code as a primary technology to develop applications.
• You are always willing to work in a constantly changing world and have ability to adapt to new technologies faster.
What You should have:
• You have a bachelor’s degree in computer science or related field with excellent academic records.
• You come with a minimum of 2 to 3 years of extensive first-hand work experience in C#, .Net Core, SQL Server, MVC, Razor Pages, JavaScript, CSS, HTML and you must have a sound knowledge of OOPS concepts.
• Proven experience WCF, REST APIs, LINQ and the Entity Framework.
• Experience in Blazor Web Assembly is a plus.
• You can understand customers business requirements, capability to translate those business requirements to technology terms and develop applications.
• Detail-oriented, Critical-thinking, Experience with software designing in a test-driven environment.
• You have a good understanding on Azure DevOps and Agile methodologies.
• Excellent communication Skills both written and oral, and you are a fast learner with an ability to adapt quickly.
Why you must work for VES.
• We have a strong culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
• Talented and supportive peers who value your contributions and drive your learning.
• Challenging opportunities: Learning happens outside the comfort zone and that is where our team likes to be always pushing the boundaries and growing personally and professionally.
• Transparency: an open, honest, and direct communication with co-workers, seniors and even all our senior management is approachable.
Contact Abha : HHECBAGECI (Interpretate alphabets into numbers staring A as 1, B as 2 anad so on)
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Full Stack Developer - Averlon