Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
About
Connect with the team
Company social profiles
Similar jobs
Role: TA Lead
Exp: 8+ Years
CTC: up to 25 LPA
Location: Bangalore
Key Responsibilities:
- Strategic Talent Acquisition: Develop and execute comprehensive talent acquisition strategies aligned with Tanya IT Hub's business objectives and growth plans.
- End-to-End Recruitment Management: Oversee and manage the entire recruitment lifecycle, from requisition creation to offer negotiation and onboarding.
- Team Leadership & Mentorship: Potentially lead and mentor a small team of recruiters, providing guidance, training, and performance feedback.
- Sourcing & attraction: Identify and implement effective sourcing strategies to attract a diverse pool of qualified candidates, utilizing various channels including job boards, social media, professional networks, and direct outreach.
- Employer Branding: Collaborate with marketing and leadership to enhance and promote Tanya IT Hub's employer brand, making us an employer of choice in the IT industry.
- Stakeholder Management: Build strong relationships with hiring managers and department heads, providing expert advice and guidance on recruitment best practices, market trends, and talent availability.
Blaze Madurai looking for a young and motivated Business Development Executive with hands-on experience in the IT software industry.
Job Description:
- Growing business through the development of new leads and new contacts.
- Required experience in handling/acquiring overseas clients & projects.
- The ideal candidate has to work with the clients to understand their business requirements.
- Identifying new revenue opportunities.
- Building business relationships with current and potential clients.
- Collaborating with management on sales goals.
- Developing and executing sales and marketing strategies to grow business and meet monthly and quarterly sales goals.
Qualifications:
- Bachelor's degree with excellent Communication and presentation Skills.
- Proven experience as a BDE/ Sales executive or relevant role in a similar Industry.
- Enthusiastic to build good relationships with people
- Ability to work well in a team environment
Job Type: Full-time
Experience: 3+ years
DUTIES INCLUDE:
- Complete content writing projects for digital marketing clients in a timely manner; maintain stated deadlines while also meeting specific content directions, as each individual project dictates
- Revise content submissions according to client requests
- Proofread and rewrite existing content, as needed
- Writing for web page content, blogs, social media posts, infographic content, email marketing campaigns, and other digital marketing categories as assigned
- Work with clients and customers to help them define their content needs
- Offer suggestions and changes to help ensure that content is engaging, consistent, clear, and concise
- Help to create style guides or content templates
- Conduct effective research on any given topic
SKILLS PREFERRED:
- Fluency in both written and conversational English, and mastery of conventional rules of English grammar
- Ability to be mindful of things like flow, readability, and sentence variety
- Ability to embed and leverage SEO-relevant keywords in content production
- Basic understanding of digital marketing and search engine optimization best practices
- Good listening and communication skills for client relationship management
- Working knowledge of Microsoft Office, along with general computer literacy
- Familiarity with major social media platforms
- The ability to cooperate with other writers, editors, and team members to complete projects in a timely manner
- Willing and able to give constructive feedback on content writing projects
good exposure to concepts and/or technology across the broader spectrum. Enterprise Risk Technology
covers a variety of existing systems and green-field projects.
A Full stack Hadoop development experience with Scala development
A Full stack Java development experience covering Core Java (including JDK 1.8) and good understanding
of design patterns.
Requirements:-
• Strong hands-on development in Java technologies.
• Strong hands-on development in Hadoop technologies like Spark, Scala and experience on Avro.
• Participation in product feature design and documentation
• Requirement break-up, ownership and implantation.
• Product BAU deliveries and Level 3 production defects fixes.
Qualifications & Experience
• Degree holder in numerate subject
• Hands on Experience on Hadoop, Spark, Scala, Impala, Avro and messaging like Kafka
• Experience across a core compiled language – Java
• Proficiency in Java related frameworks like Springs, Hibernate, JPA
• Hands on experience in JDK 1.8 and strong skillset covering Collections, Multithreading with
For internal use only
For internal use only
experience working on Distributed applications.
• Strong hands-on development track record with end-to-end development cycle involvement
• Good exposure to computational concepts
• Good communication and interpersonal skills
• Working knowledge of risk and derivatives pricing (optional)
• Proficiency in SQL (PL/SQL), data modelling.
• Understanding of Hadoop architecture and Scala program language is a good to have.
HTML/CSS
NodeJS (Node.js)
Angular (2+)
Javascript- 2+ yrs of experience into MEAN stack Development
- Hands on Experience into MEAN, Node.js, Angular 6+ Versions, HTML5, CSS, Jquery,
- Building Single Page Applications (SPAs) with Angular JavaScript coding
- Designing and developing user interfaces using angularJS best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for AngularJS projects.
- Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
- Bachelor’s degree in computer science, computer engineering or similar Roles and Responsibilities
- Present design specifications
- Build, deploy and maintain websites
- Troubleshoot website problems
- Monitor website traffic
- Desired Candidate Proficiency
Scala
JavaJob Description:
TeamExtn is looking for a passionate Senior Scala Engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.
As a core member of our Special Projects team, you will work on various new projects in a startup-like environment. These projects may include such things as building new APIs (REST/GraphQL/gRPC) for new products, integrating new products with core Carvana services, building highly scalable back end processing systems in Scala and integrating with systems backed by Machine Learning. You will use cutting edge functional Scala libraries such as ZIO. You will have the opportunity to work closely with our Product, Experience and Software Engineering teams to deliver impact.
Responsibilities:
- Build highly scalable APIs and back end processing systems for new products
- Contribute in the full software development lifecycle from design and development to testing and operating in production
- Communicate effectively with engineers, product managers and data scientists
- Drive scalability and performance within our distributed AI platform
- Full software development lifecycle from design and development to testing and operating in production
- Communicate effectively with engineers, product managers and data scientists
Skills And Experience:
- 4+ years experience with Scala, Java or other functional language
- Experience with Akka and Lightbend stack
- Expert with PostgreSQL, MySQL or MS SQL
- Experience in architecting, developing, deploying and operating large scale distributed systems and actor systems
- Experience with cloud APIs (e.g., GCP, AWS, Azure)
- Messaging systems such as GCP Pub/Sub, RabbitMQ, Kafka
- Strong foundation in algorithms and data structures and their real-world use cases.
- Solid understanding of computer systems and networks
- Production quality coding standards and patterns
BONUS SKILLS:
- Experience with functional programming in Scala
- Knowledge of ZIO and related ecosystem
- Experience with functional database libraries in Scala (Quill preferred)
- Kubernetes and Docker
- Elasticsearch
- Typescript, React and frontend UI development experience
- gRPC, GraphQL
Role: Drupal Frontend Developer
Location: Permanent WFH/Remote
Company: Specbee (https://www.specbee.com/" target="_blank">https://www.specbee.com/)
Job Description:
We are looking for a Frontend Developer to help bring our industry-leading designs to life. A developer who is full-on when it comes to your front-line position creating dazzling user interfaces, new features, and bulletproof code. As a web frontend software engineer, you will be responsible for:
Responsibilities:
- Works as part of a team to continually refresh and enhance our users’ web experiences using an Agile Development Methodology.
- Build and ship features with an understanding of Javascript, CSS and HTML best practices.
- Coordinate with back-end engineers to provide a cohesive experience.
Must-Have:
- 2+ years of extensive exposure in developing web applications using the latest front-end technologies
- Expertise in the following area:
- HTML5, CSS3, JavaScript and JS frameworks, such as jQuery,
- Responsive & Adaptive web design
- CSS frameworks like SASS/LESS
- Able to work both independently and in a team environment.
- Adequate knowledge of Version Control Systems like Git
Mandatory Skills to have:
- Drupal Must-Have:
- Prior hands-on experience with Drupal Projects.
- Working experience in Drupal Custom base/sub-theme building, theme overriding, Theme preprocess
- Must have knowledge of Twig and twig filters
- Should have experience in Paragraph, layout builder, node, views.
About us
Job Description
Requirements
- Have a Bachelor’s Degree or equivalent.
- Have designed user interfaces for mobile and web platforms in the past.
- Ability to translate a given user-experience journey into a visually great and intuitive UI.
- Critical thinking and analytical skills.
- Experience using Sketch / Photoshop / Adobe Xd.
- Experience creating mockups and prototypes using Marvel / Invision is preferable though not mandatory.
- Someone who is keen and eager to learn by practice put forth ideas and loves the design as much as we do.
Benefits
JavaNodeJS (Node.js)
Elastic SearchNice to have: python
Must frameworks and technologies: Springboot, kafka, MQTT, docker/kubernetes, REST APIs
Persistence layer: MongoDB, Elastic Search, Any GraphDB (Neo4j/Arango), SQL, HBase
Must have: Exposure in large scale architecture (Concept of queues, micro services, functional programming)
Must have: Strong Data structure and design principles
Expert in developing Node.js applications, Strong understanding of NPM and modular application development skills building, Proficiency and hands-on experience with Node.js, Express, Sockets, MongoDB/Elasticsearch/Redis/MySQL, Apache Kafka/Google PubSub, Experience of working in MEAN Stack is a plus)
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon