Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
About
Connect with the team
Company social profiles
Similar jobs
andidate with strong experience in Windows (2012/16/19) server administration and PowerShell.
Strong knowledge of Physical Hardware & Console. (HP & Dell)
Performing Server Firmware Upgradation and managing hardware replacement tasks remotely.
Creating and managing SQL datastores in Microsoft Windows Cluster environment.
Strong knowledge on Vmware administration.
Strong knowledge of Microsoft SCCM or IBM Bigfix or any patch / application deployment tool.
Knowledge of ITIL process. (Incident, change and problem management)
Knowledge of Networking, Storage NFS, SAN.
Process Skills:
Primarily responsible for Windows Server Management, Patching or application deployment and Vmware advance administration.
Support customer troubleshooting and problem solving and verification.
Capable of analyzing and troubleshoot applications issues and implement break fixes as per defined SLA’s and SOPs.
Experience & functional knowledge on baking applications.
Available on 24 x 7 basis in the event of emergencies and should be contactable after office hours.
Resolve technical issues by implementing break fix.
Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
Behavioral Skills:
Must have superior problem-solving skills with extremely high levels of initiative and assertiveness.
Effective interpersonal, team building and communication skills.
Effectively collaborate with stakeholders, Customers and Partners in a Service Delivery environment
Able to thrive in rapid environment and adopt new technology fastly.
Identify the Gaps and provide documentation / suggestion faced during Execution.
Certification:
Somebody who has at least 5+ years of work experience in WINTEL administration.
Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
Certification: Windows , VCP Certification, ITIL, any other Technical certification
Job Title: UX Designer
Location:JURIX -HYDERABAD
Job Type: Full-Time
About the Role:
We are seeking a passionate UX Designer to join our dynamic team. In this role, you will drive user-centered design for our digital products, ensuring seamless and delightful experiences.
Key Responsibilities:
* Conduct user research and gather insights to understand user needs.
* Create wireframes, prototypes, and user flows that solve complex problems.
* Collaborate closely with product managers, developers, and other stakeholders.
* Conduct usability testing and iterate designs based on feedback.
* Ensure design consistency across platforms and devices.
* Stay up-to-date with the latest UX trends and best practices.
Required Skills & Qualifications:
* Proven experience as a UX Designer or similar role.
* Proficiency with design tools like Figma, Adobe XD, or Sketch.
* Strong understanding of user-centered design principles.
* Experience with usability testing and A/B testing.
* Excellent communication and collaboration skills.
* Ability to translate complex concepts into intuitive designs.
Preferred Qualifications:
* Bachelor’s degree in Design, HCI, or related field.
* Experience in agile development environments.
* Portfolio showcasing a range of UX projects and problem-solving approaches.
Responsibilities
- Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments
- Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organisations
- Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):
o Work with Clients to assess requirements
o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows
o Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting
o Develop customer specific solutions where necessary and document them
o Proactive problem diagnosis, troubleshooting and resolution
- Create Implementation plans for new and existing clients
- Creation of accurate estimates and quotations for Adobe Campaign Consulting services
- Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution
- Ownership of the technology solution from estimation and design through to delivery, acceptance and operation
- Knowledge transfer/Training to customers on solution implemented
- Product Upgrades and Configuration activities
- Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
- Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally
- Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
We’re Hiring: Relationship Manager – Retail Sales 🌟
📍 Locations: Mumbai | Ahmedabad
🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM
🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs
🔹 Key Responsibilities:
✨ Drive client acquisition & achieve GWP sales targets
🤝 Manage & grow a network of 40–45 insurance agents
📊 Provide accurate quotations & close policy sales
🎯 Ensure 100% monthly GWP target achievement
💬 Build & maintain strong client & agent relationships
📋 Prepare daily/weekly MIS & ensure process compliance
💡 Skills Required:
📚 Insurance product knowledge
🗣️ Excellent communication & relationship management
⚡ Leadership & business acumen
🎁 Benefits:
💰 Competitive salary & incentives
🎓 Training & professional growth opportunities
🩺 Insurance coverage (GTL)
🤝 Supportive, growth-oriented work culture
DockerSoftware Engineer in Test/Test Engineer work within software development agile teams to
ensure software is designed and implemented for testability. They write automated unit,
component and system tests to ensure code quality and detect regressions early in the
development cycle. They are responsible for accurate test execution documentation. They also
maintain the integration and test frameworks used by multiple development teams. They must be
able to support a fast-paced agile software release process for one of Convergent’s cybersecurity
customers.
Job Duties
Develop software to perform unit, component and system testing
Develop and maintain test execution and tracking software
Contribute towards architecture designs providing feedback on testability
Decompose user stories into tasks and estimate story points for user stories and tasks
Perform manual tests as required
Experience and Skills:
Required Skills
o Experience in test design and implementation
o Experience in release management
o Experience with Python
o Experience with Docker
o Experience with Linux systems (CentOS and RHEL preferred)
o Experience with automation tools and frameworks (unittest, Jenkins, Selenium)
o Experience with Linux BASH scripting and administration
o Works and communicates well in a distributed/remote team environment
Desired Skills
o Experience with Git and Ansible
o Experience with RedHat Package Manager (RPM) and yum repositories
o Experience testing applications and deploying them to cloud micro service
architectures (AWS, OpenShift, Azure, etc.)
o Experience with Django based full stack web development
o Experience testing web application frontends (React preferred)
o Familiarity with KVM/ESX virtual environments
o BS in Computer Science, Engineering or a related field (3 years work experience in place of degree)
If you are interested for above position, then please send me your updated cv & following details:
Current CTC:
Expected CTC:
Notice period:
Can relocate to Baner Pune (Y / N) :
Experience with automation tools and frameworks (unittest, Jenkins, Selenium) in years:
Experience in years in Python Scripting:
Experience with Linux systems (CentOS and RHEL preferred) in years:
Experience in Docker in years:
Vue.js
Javascript
HTML/CSS
React.js
AngularJS (1.x)What You- ll Do
- Gathers and verifies technical requirements
- Authors and audits technical design for features
- Competent in programming and debugging across multiple modules and dealing with related external dependencies
- Provides story or business requirements breakdown planning and estimation, reviews and evaluates the team's estimates
- Accountable for complex stories or business requirements
- Identifies feature and module dependencies
- Proposes mitigation plans for identified risks and problems
- Suggests process improvements and best practices
- Identifies new areas that could be measured
- Able to identify, evaluate and discuss alternative technologies and techniques
- Justifies decisions and achieves peer consent
- Interacts with team members, other IT teams, business users, individual contributors, managers
- Sphere of influence is a small group of peers
- Actively shares knowledge within the domain
- Able to share knowledge outside the domain
- Mentors co-workers within the area of expertise, improves other's productivity
- Provides guidance for the work performed by contractors
- Assesses the quality of work and effectiveness of contract resources
- Participates in the development of contractor agreements, including deliverables and SLAs.
What You Know :
- Strong Experience in Vue.JS
- 5+ years' experience
- Hands-on full-cycle Web Development/UI/Front end development experience to design and development of high-volume, high-performance, high-availability applications
- Designing and developing user interface solutions for websites and web applications.
- Extensive knowledge of web technologies and building large-scale web applications.
- Expertise in JavaScript, jQuery, HTML, CSS3, Web Components JS and HTML
- Familiarity with React/Angular / BackboneJS, Webpack, ES5, and ES6 features
- Expertise with Bootstrap or other responsive design techniques
- Expertise with cross-browser, cross-platform, and design constraints on the web.
- Experience in working with Agile Methodology.
- Ability to solve problems creatively and effectively.
- Should possess excellent communication skills.
iOS App Development
Objective C
Swift
C#Objective CHTML/CSS
Bootstrap
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon