Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
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Kindly note:
- Location: Pune (Work from Office)
- Immediate joiners preferred
While sharing profiles, please ensure the following details are included:
- Current CTC
- Expected CTC
- Notice Period
- Current Location
- Confirmation on Pune WFO comfort
Must have Skills
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- Python - 6 Years
- ETL (Extract, Transform, Load) - 6 Years
- SQL - 6 Years
- Azure - 6 Years
Request you to share relevant profiles at the earliest. Looking forward to your support.
HIRING NOW
TRAINEE MEDICAL REPRESENTATIVES (TMR)
📍 PAN India | 🏫 Training in Gurgaon (Mandatory)
Eligibility:
✔️ B.Sc. / B.Pharma graduates
✔️ Age: Freshers < 23 yrs | Experienced < 25 yrs
✔️ Min. 3 months pharma sales exp. (preferred)
🚫 Only 1 pharma company experience allowed
👨 Only male candidates eligible
Responsibilities:
🔹 Promote pharma brands to doctors
🔹 Generate prescriptions & maintain rapport
💰 Salary: ₹25,000 per month
📍 Training Stipend: ₹175/day for 27 Days
🧳 Travel expenses for training covered
Benefits:
✔️ Medclaim – ₹3 Lakhs
✔️ Accidental Cover – ₹15 Lakhs
✔️ Term Insurance – 10x CTC
✔️ Bonus, LTA, Gratuity, TA, Incentives & More!
✔️ Lodging, boarding, meals & laundry fully covered by company
💻 2 Virtual Interview Rounds
🚀 Immediate Joiners Preferred
This is a work-from-Office opportunity, the company is based in Bangalore (Manyata Tech Park, Nagavara). We prefer candidates from Bangalore who can travel to the office.
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- Experience working within Agile development environments.
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- Hands-on experience with tools such as Git and Jira.
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Full Stack Developer - Averlon