Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
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C#We are seeking an experienced Senior API Developer specializing in C# .NET to join our innovative development team. The ideal candidate will have over 8 years of professional experience in API design and development, with a strong focus on creating scalable and efficient APIs. Expertise with Swagger/OpenAPI specifications is essential. This role offers the opportunity to contribute to exciting projects that are central to our company's success.
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- Swagger/OpenAPI Documentation: Use Swagger/OpenAPI tools to create comprehensive documentation for APIs, ensuring they are well-defined and accessible.
- System Integration: Work on integrating APIs with various third-party services and internal applications.
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- Collaboration: Collaborate with cross-functional teams including front-end developers, product managers, and QA testers to deliver high-quality solutions.
- Code Review and Mentorship: Participate in code reviews, provide feedback, and mentor junior developers to promote best practices.
- Troubleshooting: Diagnose and resolve technical issues related to APIs and backend services.
- Stay Current with Technology Trends: Keep up-to-date with the latest developments in C# .NET and API technologies to ensure the team uses the best tools and techniques.
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- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
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Technical Skills:
- Proficient in C# .NET Framework/Core.
- Extensive experience with API design and RESTful services.
- Strong knowledge of Swagger/OpenAPI specifications.
- Familiarity with ASP.NET Web API and Entity Framework.
- Experience with version control systems like Git.
- Understanding of SQL Server and database design.
Soft Skills:
- Strong problem-solving abilities and analytical skills.
- Excellent communication and teamwork capabilities.
- Ability to work independently and manage multiple tasks effectively.
Preferred Qualifications:
- Experience with Azure Cloud Services.
- Familiarity with CI/CD pipelines using tools like Azure DevOps.
What We Offer:
- Competitive Salary: Based on experience and industry standards.
- Professional Growth: Opportunities for training, conferences, and career advancement.
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PHP
Go Programming (Golang)
LaravelBacked by Y Combinator & other leading institutional investors, we help people prevent, manage and reverse Type 2 Diabetes. Co-founded by Rohan Verma(ex- McKinsey) & Aditya Kaicker(ex-Accenture) who are 2nd time founders in the healthcare space.
Breathe Well-being is a clinically verified digital well-being game that helps people with Type 2 Diabetes to reduce blood glucose and lose weight in a fun and engaging way. Our
Net Promoter Score is 76 and more than 40% of our current customers are coming from
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We are a diverse group of 18 people (doctors, engineers, designers, fitness coaches and
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We are looking for a PHP Developer responsible for managing back-end services and the
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• Integrate user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integrate data storage solutions.
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• 2 – 4 years of experience in building PHP web frameworks such as Lavarel.
• Understand the fully synchronous behavior of PHP.
• Understanding of MVC design patterns
• A proficient understanding building rich UI & front-end technologies, such as JavaScript,
HTML5, and CSS3.
• Working knowledge of object-oriented PHP programming
• Understanding of accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Experience in using fundamental design principles for a scalable application.
• Knowledge of user authentication and authorization between multiple systems, servers, and environments.
• Knowledge of Integrating multiple data sources and databases into one system.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Understanding of creating database schemas that represent and support business processes.
• Familiarity with SQL/NoSQL, Postgresql databases and their declarative query languages
We are looking for Technical Recruiters to manage our full-cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.
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- Work closely with the Recruiting leads and hiring managers.
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- Use niche platforms related to IT, to source potential candidates.
- Personally, conduct interviews, document the same, and report as the need arises.
- In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
- Keeping abreast of the industry trends.
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- Having 3 Years experience in a similar role in a similar industry
- Must be comfortable working in US shifts.
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- Should be self-motivated as well as a team player.
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JavascriptRoles & Responsibilities
1. Development and implementation of Digital experiences based on AEM product suites mainly with AEM Sites and Assets.
2. Should be able to effectively communicate with the client to understand requirements and propose solution design etc.
3. Design, develop and deploy components, templates, workflows etc on the AEM platform.
4. Should have sound understanding and experience on underlying AEM technologies like Sling, felix and JCR Oak.
5. Setup and configure AEM authoring, publish, and dispatcher environment with Adobe recommended best practices.
6. Integrate AEM with other marketing products like Assets, Forms, Target, Campaign, and other internal endpoints.
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Sightly.
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1. 4+ years of AEM experience with at least several full cycles of AEM implementation
2. Experience in design, development, integration and deployment of digital consumer experiences with AEM Platform.
3. Expertise in AEM and associated technologies such as Sling, OSGI, JCR
4. Experience with Java technologies and frameworks.
5. Experience with other web technologies like Search, XML, XSL etc.
6. Excellent communication skills (both verbal and written)
Your Career Path
1. You will learn and collaborate with talented colleagues from across the globe who have expertise in core domains that you may not have had exposure to
2. You will be able to develop a growth mindset courtesy of our move towards integrated solutions that demands everyone expands their understanding of what we can bring to the marketplace
3. You will be able to develop skills in a Portfolio that represents unification of some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for your career development
4. You shall work independently on modules assigned
5. You will interact with clients along various phases of project life cycle
6. You will be able to design solutions for simple business scenarios
7. An opportunity to build solutions of highest quality
8. You will be also responsible for mentoring new recruits in their technical area of focus
9. You will participate in initiatives, recruitment and practice development programs
10. Project you will be part of
11. Cross-channel customer engagement strategy, design and development (web, mobile, social) eCommerce strategy and implementation.
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14. Marketing analytics implementation
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- Strong Computer Science fundamentals - data structures and algorithms
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- Code - write or learn to write clean code, understand design patterns and develop a quick turnaround time to ship updates
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- HomeGround is an AI platform that helps aspiring cricketers and coaches level up thier training. We help our users get an equal opportunity to play, train for and achieve their goal by providing professional level training analytics right on the smartphone, no special equipment or sensors required.
- HomeGround is one of the Top 10 early stage sports tech startup selected by Startupbootcamp Australia
- Our team shares experience in product growth, marketing and deep learning. We are passionate about our work and are committed 100% to our startup.
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- As 'weird' as possible - someone who is itching to change the status quo, to take risks, to build a story that everyone talks about, and to make everyone sit up and take notice
- Always keeping an eye out for 'meaningfulness' - every campaign, every strategy, every creative idea should never be superficial beyond a degree and should work towards genuinely and meaningfully connecting with audiences
'Weird + Meaningful' is our core belief, and we are craving to find people who really get it. :)
www.thesound.party
If your middle name is networking and if you day (or night) dream about sniffing out a client, sashaying into their cubicle-riddled life and stunning them with your personality, say Hi to us. In short, if you can break that ice, come break bread with us.
If you can join immediately, then we'll break premium sourdough (and not just plain bread) with you.
Working hours: Flexible
Location: Remote
Joining: Immediate
Responsibilities:
- Familiarizing yourself with all the services offered by theSound
- Procuring new clients through direct contact, social media, word-of-mouth, collaboration with team members and other avenues and channels
- Suggesting upgrades or added services that would genuinely add value to clients aka up and cross-selling
- Crafting pitches and concept notes to convert prospective clients
- Presenting the prepared pitches and concept notes to the prospective client
- Negotiating with clients to secure the most attractive prices
- Reviewing clients' feedback and implementing necessary changes
- Remaining in tune with trends and updates to ensure that our offerings remain relevant
- Follow a structured, time-bound and efficient process to coordinate and rally the team in the entire lead nurturing process
- Ensure all prospective clients develop a great perception about theSound
- Develop street-smart and innovative ways of identifying prospective clients
- Have a natural knack of breaking the ice and hyper-personalizing communication with cold prospective clients
- Follow up and nurture the prospective client in a timely and proactive manner
- Meet weekly and monthly goals of warm leads and client converts consistently
Functional requirements:
- Minimum 2-4 years of relevant work experience
- Great communication skills and a pleasant personality (as close as possible to being a ray of sunshine)
- Capable of approaching problems through a mix of the left and the right brain
- Dependable and efficient (this makes a huge difference on how clients perceive you and the company)
- Proactive and crazy about driving results (a duh statement but we're reiterating it, just in case)
Title: Data Engineer (Azure) (Location: Gurgaon/Hyderabad)
Salary: Competitive as per Industry Standard
We are expanding our Data Engineering Team and hiring passionate professionals with extensive
knowledge and experience in building and managing large enterprise data and analytics platforms. We
are looking for creative individuals with strong programming skills, who can understand complex
business and architectural problems and develop solutions. The individual will work closely with the rest
of our data engineering and data science team in implementing and managing Scalable Smart Data
Lakes, Data Ingestion Platforms, Machine Learning and NLP based Analytics Platforms, Hyper-Scale
Processing Clusters, Data Mining and Search Engines.
What You’ll Need:
- 3+ years of industry experience in creating and managing end-to-end Data Solutions, Optimal
Data Processing Pipelines and Architecture dealing with large volume, big data sets of varied
data types.
- Proficiency in Python, Linux and shell scripting.
- Strong knowledge of working with PySpark dataframes, Pandas dataframes for writing efficient pre-processing and other data manipulation tasks.
● Strong experience in developing the infrastructure required for data ingestion, optimal
extraction, transformation, and loading of data from a wide variety of data sources using tools like Azure Data Factory, Azure Databricks (or Jupyter notebooks/ Google Colab) (or other similiar tools).
- Working knowledge of github or other version control tools.
- Experience with creating Restful web services and API platforms.
- Work with data science and infrastructure team members to implement practical machine
learning solutions and pipelines in production.
- Experience with cloud providers like Azure/AWS/GCP.
- Experience with SQL and NoSQL databases. MySQL/ Azure Cosmosdb / Hbase/MongoDB/ Elasticsearch etc.
- Experience with stream-processing systems: Spark-Streaming, Kafka etc and working experience with event driven architectures.
- Strong analytic skills related to working with unstructured datasets.
Good to have (to filter or prioritize candidates)
- Experience with testing libraries such as pytest for writing unit-tests for the developed code.
- Knowledge of Machine Learning algorithms and libraries would be good to have,
implementation experience would be an added advantage.
- Knowledge and experience of Datalake, Dockers and Kubernetes would be good to have.
- Knowledge of Azure functions , Elastic search etc will be good to have.
- Having experience with model versioning (mlflow) and data versioning will be beneficial
- Having experience with microservices libraries or with python libraries such as flask for hosting ml services and models would be great.
- Work closely with the Business Analysts and Finance Business teams to gather requirements for reports, interfaces, extensions, integrations
- Develop functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting, and custom applications including use of documented revision control.
- Participate in the design, development and maintenance of Conversions,
- Modifications/Customizations and Interfaces to/from Oracle’s Suite of Business Applications.
- Open, manage, and resolve Oracle Service Requests with Oracle Support.
- Drive the resolution & troubleshooting of issues during development and post production support.
- Design, Document and Perform Unit Testing to validate product functionality
Qualification, Experience and Skills:
- Bachelors' degree in business, computer science or related field
- 6+ years of experience in supporting Oracle Financials Functions.
- Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Extensive Oracle Finance (Fusion) Development experience.
- Ability to multi-task and perform effectively in a fast-paced environment.
- Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
- Proven ability to work remotely and independently in support of Clients/Business
- Ability to work with Multicultural environment across the world
Java- Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
- Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
- Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
- Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure.
- Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
- Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
- Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
- Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.
- Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
- Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
- Exposure to Agile methodologies & Continuous Integration Tools
- Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
- Very sound understanding of technology and have a consultative approach.
- Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era.
- Excellent Pre-sales experience and have played a key role in winning business along with the sales team.
- Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
- Good negotiation skills
- Go getter and results oriented
- High energy level with ability to work well under pressure
- Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon