Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
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○ Design and execute advanced SEO strategies aligned with business goals.
○ Conduct comprehensive keyword research and competitor analysis.
○ Optimize content to improve rankings and drive organic traffic.
2. Technical SEO:
○ Conduct audits to identify and resolve technical SEO issues, such as crawl errors, page load
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○ Optimize site architecture, schema markup, and internal linking structures.
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3. Content Optimization:
○ Collaborate with the content team to produce high-quality, SEO-friendly content.
○ Ensure all content meets search engine guidelines and is optimized for target keywords.
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6. Stay Updated:
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○ Conduct training sessions to update the team on SEO developments.
Qualifications:
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● Proven experience of 5+ years in SEO, with a strong portfolio of successful projects.
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● Proficiency in technical SEO and content marketing.
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● Strong written and verbal communication skills.
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Preferred Skills:
● Experience with international SEO.
● Familiarity with HTML, CSS, and basic JavaScript.
● Knowledge of other digital marketing areas such as PPC and social media marketing.
Why Join Us?
● Opportunity to work on challenging and impactful projects.
● Collaborative and innovative work environment.
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● Competitive salary and benefits package.
Job Summary:
We are looking for a highly skilled and hands-on QA Lead with deep expertise in WebdriverIO, Automation Testing, and Manual Testing using JavaScript and TypeScript. The ideal candidate will lead QA efforts across projects, mentor team members, and ensure product quality across all stages of development.
Key Responsibilities:
> Lead the QA team in planning, designing, and executing test strategies (both automation and manual).
> Build and maintain test automation frameworks using WebdriverIO, JavaScript, and TypeScript. > Ensure thorough testing of web applications across different browsers and devices.
> Identify test requirements and track quality assurance metrics (e.g., defect densities and open defect counts).
> Collaborate with cross-functional teams (Developers, Product Owners, DevOps) to define quality standards.
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> 8+ years of QA experience with a minimum of 2+ years in a QA Lead role.
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> Proficiency in JavaScript and TypeScript.
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> Familiarity with API testing tools like Postman or REST Assured is a plus.
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Qualification: Bachelor’s (BE/B.Tech) or other
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Answering customer questions.
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improvement of system and services.
Provide strategic guidance to client personnel on various modules of ERP.
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Greetings !!
Details :
Exp - 1 + Yrs
Shift - Rotational shifts
Location - Chennai Guindy
CTC - 2 To 4.5 LPA
Gender - Male only
Roles & Responsibilities:
• Confirming/Cancelling hotel reservations through Emails.
• Booking Hotels from backend to provide a good Service to the Corporate Clients.
• Reserved hotel Room Rates & preference for business travelers.
• Looking candidate from Experience into International voice /Non voice BPO industry , Hotel industry or Travel industry background.
• Willing to work rotational shifts & rotational week half.
Regards,
HR Team.
concepts and marrying them together to change perceptions, influence behaviour and bring awesome campaigns to life.
RESPONSIBILITIES:
1. Create compelling copies for both brand communication and performance ads.
2. Decode target audience and user personas to defining copywriting style.
3. Develop brand tone and voice based on client expectations and digital marketing objectives.
4. Create and unify copies for multiple offline and online brand assets as well as integrated
communication channels.
5. Conduct thorough research before copywriting.
6. Proof-reading and editing existing copies to check, refine, and rectify for context, verbal appeal,
and information.
7. Create content previews.
8. Visualize and create unique concepts based on briefs and translate them for art teams, for them
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deadlines.
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EXPERIENCE:
1. 1+ years of experience as a Copywriter with a track record of handling brand communication for
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content for consumers.
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2. A keen sense of design, detail, creativity, and a flair for writing is essential.
3. Ability to prioritize projects, multi-task, and deliver under pressure.
4. Ability to understand the needs associated with every target group.
REQUISITES:
1. A portfolio that demonstrates the ability to turn raw ideas into compelling content.
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You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!
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HTML, JavaScript frameworks like Angular JS, Bootstrap, JQuery
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Full Stack Developer - Averlon