Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
About Uffizio India Software Consultants Pvt Ltd
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Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
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You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
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You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
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1 to 3 years of experience in customer integration with SaaS companies
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Experience with frontend web development is must
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Experience and understanding of REST APIs
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Exposure to mobile app technologies is a plus
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SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
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To work on one of the few world class DevTools SaaS companies in India
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To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
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For the opportunity to work in a dynamic team that is async first and remote
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For an open learning environment with a lot of freedom
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For the leadership opportunities in a very transparent, result oriented and fast
growing team
Job Description: We currently have an opportunity available for Jr. iOS App developers to work full time at our eCommerce product.
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- iOS app architecture
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We are looking to recruit a candidate for a role that will require:
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Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
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- 2+ years of overall development experience with leading RPA tool.
- Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
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We are currently looking for educators to join us in our community! Minimum requirements:-
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This is a community created with the vision to bring back the importance and value each educator acquires.
What you will do:
- Handling Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups and monitoring
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- Creating Docker files
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What you need to have:
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- Proficiency in VMware, AWS & cloud applications development, deployment
- Good knowledge in Java, Node.js
- Experience working with RESTful APIs, JSON etc
- Experience with Unit/ Functional automation is a plus
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Job Description
We are looking for a PHP Developer responsible for managing front-end services and the interchange of data between the server and the users. Your primary focus will be the development of all front UI & Business logic. You will be responsible for integrating the front-end elements built. Therefore, a thorough understanding of all front-end elements is necessary.
Responsibilities
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- Good knowledge of working with Cookies and Browser Sessions.
- Experience working with File Handling Concepts.
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- Google maps integration
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- Good understanding of concepts such as Lazy loading.
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Skills And Qualifications
- Strong knowledge of Core PHP.
- Understanding the fully synchronous behavior of PHP.
- Understanding of MVC design patterns.
- Knowledge of object oriented PHP programming.
- Understanding accessibility and security compliance.
- Strong knowledge of the common PHP or web server exploits and their solutions.
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Linkby is a global VC funded software company founded by one of Australia’s top digital publishing entrepreneurs. Our software helps D2C e-commerce brands and publishers work together more effectively and profitably than ever before. We’re currently building our engineering team globally to support our rapid growth. We have a remote-first culture while also having office hubs in Toronto, London & Sydney.
We are looking for a seasoned full-stack engineer to join our team to help build out and manage our entire web infrastructure. You will work as part of a team to develop fast, well-tested, and performant code across various web projects in the adtech vertical.
As a Full Stack Developer, you should be comfortable around both front-end and back-end development (predominantly in Javascript), development frameworks and third-party libraries. You will be responsible for the full software development life cycle, from conception to deployment.
Responsibilities
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