Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
About Uffizio India Software Consultants Pvt Ltd
Similar jobs
Python Data Engineer
Job Description:
• Design, develop, and maintain database scripts and procedures to support
application requirements.
• Collaborate with software developers to integrate database scripts with
application code.
• Troubleshoot and resolve database issues in a timely manner.
• Perform database maintenance tasks, such as backups, restores, and migrations.
• Implement data security measures to protect sensitive information.
• Develop and maintain documentation for database scripts and procedures.
• Stay up-to-date with emerging technologies and best practices in database
management.
Job Requirements:
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of Proven experience as a Database Engineer or similar role with python
• Proficiency in SQL and scripting languages such as Python or Js.
• Strong understanding of database management systems, including relational
databases (e.g., MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g.,
MongoDB, Cassandra).
• Experience with database design principles and data modelling techniques.
• Knowledge of database optimisation techniques and performance tuning.
• Familiarity with version control systems (e.g., Git) and continuous integration
tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
Our Coffee is roasted in New Delhi, the centre of a new specialty coffee revolution. Experience something beyond jut a cup of caffeine.
Our coffee story is much wider, much higher and much deeper than meets the eye. We began in-depth coffee roasting during the worldwide lockdown caused by covid-19 pandemic and lass than 5 month late we founded Saltoro Coffee Roasters with an aim to serve the people great tasting coffee cultivated by Indian farm and roasted to perfection to get the quality products.
Overview: Saltoro Coffee Roasters is a boutique coffee roasting company that is passionate about sourcing, roasting, and delivering the finest quality coffee beans. With a commitment to excellence and a deep appreciation for the art of coffee, we aim to provide coffee enthusiasts with an exceptional and flavorful experience in every cup.
Responsibilities:
Lead Generation: Identify potential clients or customers through various means, such as cold calling, networking, market research, and online lead generation tools.
Market Research: Analyze market trends, customer needs, and competitor activities to identify opportunities for business growth.
Client Acquisition: Develop and maintain relationships with potential clients, understanding their needs, and presenting solutions that align with the company's products or services.
Sales Strategies: Develop and implement sales strategies and tactics to achieve and exceed sales targets.
Product Knowledge: Acquire in-depth knowledge of the company's products or services and effectively communicate their features and benefits to clients.
Presentation and Pitching: Prepare and deliver persuasive sales presentations and pitches to potential clients.
Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring a mutually beneficial agreement.
Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management.
Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.
Collaboration: Collaborate with internal teams, including marketing, product development, and customer service, to ensure a seamless customer experience.
Feedback Collection: Act as a liaison between clients and the company, collecting feedback and insights to improve products, services, and customer satisfaction.
Key Skills:
Sales Skills: Strong sales and negotiation skills are essential for closing deals and growing revenue.
Communication: Excellent communication skills, both verbal and written, are necessary for conveying product information and building relationships with clients.
Market Research: The ability to conduct market research to identify potential clients and stay informed about industry developments.
Product Knowledge: In-depth knowledge of the company's products or services is crucial for effectively presenting and selling them.
Networking: Building and nurturing relationships with potential clients, industry professionals, and partners.
Adaptability: The ability to adapt to changing market conditions and client needs.
Time Management: Effective time management skills to prioritize tasks and meet sales targets.
Customer Focus: A customer-centric approach, understanding and addressing customer needs and concerns.
Problem-Solving: The ability to identify challenges and propose solutions to meet customer requirements.
Team Collaboration: Collaboration with internal teams to ensure smooth operations and customer satisfaction.
Technological Proficiency: Familiarity with CRM software and sales-related tools for managing client relationships and tracking sales activities.
Data Analysis: Basic data analysis skills to interpret sales data and make informed decisions.
Ethical Conduct: Ethical behavior and integrity in all sales and customer interactions.
Resilience: The ability to handle rejection and persist in pursuing leads and opportunities.
Goal-Oriented: A strong focus on achieving and exceeding sales targets and business objectives.
- Create tests to identify software problems
- Analyze bugs and errors found during tests
- Document results of tests for the software development team
- Recommend improvements in software to enhance user experience
- Motivate the development process for efficiency and performance
- Works together with the software developer to enhance and improve
- programs
- Research and compare similar competitor products
- Maintain updated knowledge of industry trends and advancements
Qualifications for QA Engineer
- 2-3 years of experience in software development and testing
- High proficiency in computer technology and programming languages
- Strong knowledge of manual & automated testing using tools like JEST
- & Selenium along with React and Java
- Exceptional attention to detail and ability to think out side the box
- Excellent analytical and problem-solving skills
- Good oral and written communication skills
- Great team player and able to work efficiently with minimal supervision
Bottom-Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM-FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.
Employment Type: Employee - Full Time
Work Location: Jaipur, Rajasthan ( Work From Office Only)
Notice Period : Immediate - 15 Days 30 Days only
Job Summary
An Android developer is responsible for developing applications for devices powered by the Android operating system. Due to the fragmentation of this ecosystem, an Android developer must pay special attention to the application’s compatibility with multiple versions of Android and device types. They must also have a strong understanding of the patterns and practices that revolve around such a platform.
Responsibilities
• Design, build and maintain high performance, reusable, and reliable Kotlin code.
• Ensure the best possible performance, quality, and responsiveness of the application. Help maintain code quality and automatization.
• Should be familiar with architectural patterns like MVP, MVVM, MVC.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Build lightweight, low latent Android applications with limited or no dependency on third-party modules.
• Unit-test code for robustness, including edge cases, usability, and general reliability
Must Have:
Exposure to Kotlin, RxJava / LiveData / Coroutines, Caching & Database
Good to Have:
• Minimum of 2+ years of experience in Java
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Camera APIs, Exoplayer, Profiling & Performance Tuning, Unit Testing.
• Design and build applications for Android devices.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Be proficient with Java and Kotlin.
• Experience with offline storage, threading, and performance tuning.
• Must be familiar with RESTful APIs to connect android applications to back-end services.
• Experience with cloud message APIs and usage of push notifications.
• Knowledge of Git.
Qualifications
• Minimum 2 Years of experience in building Android Apps using
• Strong knowledge of Android SDK
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools such as Git, SVN, bit bucket
• Experience detecting and correcting memory usage issues as well as optimizing code for application performance
• Unit-test code for robustness, including edge cases, usability, and high reliability
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Experience with task planning and estimating effort
• Strong collaborator and comfortable to work in an agile, remote and distributed team environment
Benefits :
- Opportunity to work on highly challenging international projects.
- Opportunity to travel & work with International clients.
- Flexible and friendly work environment
- Great organisational culture, focus on employee's well-being.
- Work-life balance.
- Be part of the best place to work for certified company
Role Overview
As a Senior Backend Engineer, you will be working closely with our core team in building products from scratch into large-scale platforms and solving business problems leveraging new and innovative technology. More than anything, we are looking for engineers that are eager to learn and build a meaningful company. We are a small team and encourage engineers to wear many hats
Responsibilities
- Design and build highly reliable and performant applications that deliver a great user experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly
Skills & Requirements
▪ Work Experience between 2 to 6 years in large scale applications with desire to work in fast paced startups
▪ Experience/Knowledge of Node.JS, Express .JS, AWS, MongoDB.
Deep understanding of your tools: Languages, frameworks, systems.
- Experience with Dassault Enovia system administration in a windows environment
- Enovia 3DEXPERIENCE installations, upgrades, service pack installations and license management
- Experience in setting and maintaining TomEE and Apache Webservers
- Understanding of and familiarity with engineering product design, development, and manufacturing processes strongly preferred
- Interaction experience with Dassault on Service Requests is add advantage
- Generating and maintaining configuration management records for Enovia 3DEXPERIENCE system admin
- Strong Knowledge on MQL and TCL
- Added Advantage on Installation for new Enovia version above R2017x.
- Knowledge on Build deployments and Github repository.
- Working on Engineering and Manufacturing Central added Advantage.
- Strong interpersonal and verbal/written communication skills required.
- Demonstrate excellent communication skills including the ability to effectively communicate with internal team and external customers.
- Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
- Strong work ethic with good time management with ability to work with diverse teams and lead meetings.
- CAD integrations, Unified Product Structure, IIP Classification
Responsibilities:
- Work on customization and configuration of Engineering & Manufacturing central.
- Good experience in Core Java, J2EE, JSP, Servlets, Java Script, jQuery, MySQL/Oracle DB, HTML, XML, CSS
The product business has witnessed tremendous growth in last few years with a client base in almost all industries and a footprint across continents. A large credit for the same goes to our young, agile and highly talented engineering team which is continuously adding new features and driving innovations in terms of adopting latest technology best practices and making the product more scalable and stable.
In order to meet the expectations of our rapidly growing client base, we are looking for experienced geeks who will be part of the current product engineering team and help in making the products more scalable by implementing most advanced technologies. We are looking for people with keen interest and demonstrated expertise in Java development, clear focus on working in a product setup, and willingness to work in a start-up environment. With strong entrepreneurial culture at Channelplay and focus on performance-based growth, in terms of financials and career, it's a great opportunity for high performers.
For more details, you can also visit our website on: http://www.channelplay.in/
What's there for you :
- Competitive remuneration
- Quarterly incentive
- Great culture with friendly work environment
- Opportunity to work in AWS Technologies
- Opportunity to get AWS Certified.
Required Skills :
- Core Java (Mandatory)
- Spring boot (Mandatory)
- My SQL (Mandatory)
- Angular (Preferred)
- AWS Technology (Preferred)
- NoSQL - MongoDB (Preferred)
- Open sources - Redis/ Memcached/ RabbitMQ/ Kafka/ ELK (Preferred)
- Git (Preferred).
Roles & Responsibilities :
- Developing software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
- Determining operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
- Improving effectiveness and efficiency of the existing solutions by conducting systems analysis and recommending changes.
- Learning new and advanced technologies proactively and leading initiatives to implement those technologies in a collaborative manner.
- Acquiring new skills by studying state-of-the-art development tools and programming techniques, and sharing the knowledge with the team.
Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.
Job Description
Experience : 7+ years
Location : Pune / Hyderabad
Skills :
- Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
- Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects on-premise and on cloud
- Technical Hands on experience in design, coding, development and managing Large Hadoop implementation
- Proficient in SQL, Hive, PIG, Spark SQL, Shell Scripting, Kafka, Flume, Scoop with large Big Data and Data Warehousing projects with either Java, Python or Scala based Hadoop programming background
- Proficient with various development methodologies like waterfall, agile/scrum and iterative
- Good Interpersonal skills and excellent communication skills for US and UK based clients
About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle – Data warehouse Assessment & Migration Planning Product
Raven – Automated Workload Conversion Product
Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
Location: Noida
Roles and Responsibilities:
• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce
Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce
ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and
Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated
Candidate Profile:
• 5+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform
Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.
Perks/Benefits:
• Flexible working Hours
• Open work Culture
• Professional Development in the Workplace.
- Driving the product and business-planning process across cross-functional teams of the company
- Analyzing consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Assessing current competitor offerings, seeking opportunities for differentiation
- Analyzing product requirements and developing appropriate programs to ensure they’re successfully achieved
- Developing, implementing, and maintaining production timelines across multiple departments
- Appraising new product ideas and strategizing appropriate to-market plans
- Driving the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translating product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Creating product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Analyzing market data to develop sales strategies, and defining product objectives for effective marketing communications plans
- Collaborating closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Developing product positioning and messaging that differentiates the company and its features across primary market segments
- Bachelor’s degree in product design or engineering - B.Tech is Must.
- PG : can be either MBA / Master’s degree in product design or engineering from a premium institute
- Strong experience in a dynamic product management role
- Proven experience overseeing all elements of the product development lifecycle
- Highly effective cross-functional team management
- Previous experience delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Master’s degree in product design or engineering from a premium institute
- Previous software and web development experience
- Proven experience working as a product developer in a non-managerial role
- Demonstrable knowledge in SEM and online advertising
- Work experience of at least 5 years in product building.