Customer Relationship Associate

Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile

Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role

Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang

Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.

Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.

Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)

Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT

Mandatory (Company) - B2B Product Companies with High data-traffic

Preferred Companies

MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle

Company Description

Appiness Interactive Pvt. Ltd. is a Bangalore-based product development and UX firm that

specializes in digital services for startups to fortune-500s. We work closely with our clients to

create a comprehensive soul for their brand in the online world, engaged through multiple

platforms of digital media. Our team is young, passionate, and aggressive, not afraid to think

out of the box or tread the un-trodden path in order to deliver the best results for our clients.

We pride ourselves on Practical Creativity where the idea is only as good as the returns it

fetches for our clients.

Role Overview

The Senior UX Designer will play a key role in shaping user experiences across a comprehensive

product ecosystem that includes Video Management Software (VMS), Video Analytics, AI

modules, Cloud solutions, and a Unified Platform. In this role, you will collaborate closely with

Product Managers, Engineers, and domain experts to translate complex surveillance and

enterprise workflows into intuitive, user-friendly interfaces. You will be responsible for

end-to-end design execution—from research and conceptualization to prototyping, delivery,

and iteration. This is a hands-on, high-impact position ideal for a designer who thrives in

complex enterprise environments and wants to influence product experiences at scale.

Key Responsibilities

Design Execution & Delivery

● Deliver end-to-end UX/UI designs, ensuring usability, clarity, and workflow efficiency.

● Translate intricate enterprise workflows (monitoring, alerts, dashboards, incident review,

configuration) into simple, intuitive interfaces.

● Create wireframes, user flows, interaction models, prototypes, and high-fidelity UI

designs.

● Contribute to the evolution of the design system and maintain consistency across

platforms (desktop, web, mobile, edge devices).

Product Experience & Delivery

● Work with Product Managers to understand user needs, requirements, and business

goals.

● Collaborate with Engineering teams to ensure design feasibility, refine interactions, and

support implementation.

● Participate in sprint planning, backlog discussions, and design reviews.

● Work with QA teams to validate user flows, UI behaviour, and overall experience quality.

● Support rapid iteration cycles using prototypes and continuous feedback.

Research & Customer Focus

● Conduct user research, interviews, and workflow studies with operators, administrators,

and field users across smart cities, airports, logistics, and enterprise environments.

● Analyse user insights and translate them into actionable design improvements.

● Participate in usability testing and refine designs based on user behaviour and feedback.

Cross-Functional Collaboration

● Partner with Product, Engineering, and Data Science teams to ensure cohesive,

user-centric experiences.

● Collaborate with Visual Design and Marketing teams to maintain brand alignment across

interfaces.

Key Requirements

● 5+ years of experience in UX/UI design, ideally within enterprise software or B2B SaaS

environments.

● A strong portfolio demonstrating UX thinking, interaction design, and high-fidelity UI

work for complex workflows.

● Proficiency with modern design tools (Figma, Sketch, Adobe XD, InVision, etc.).

● Experience across the full design lifecycle: research → conceptual design → prototyping

→ delivery → iteration.

● Strong visual and interaction design fundamentals, with the ability to articulate design

decisions clearly.

● Ability to work effectively in cross-functional teams and communicate with Product and

Engineering stakeholders.

● Strong problem-solving abilities and a user-centred design mindset.

Job Title: Lead Java Developer

Experience Required: 7+ Years

Location: Mumbai

About the Role

We are seeking a highly skilled Senior Backend Developer with deep expertise in building scalable, high-performance applications. The ideal candidate will have strong hands-on experience with Java, Spring Boot, Microservices, and distributed systems. You will play a key role in designing and optimizing APIs, architecting robust systems, and collaborating with cross-functional teams to deliver innovative solutions.

Key Responsibilities

• Design, develop, and maintain scalable backend systems using Java, Spring Boot, and Microservices architecture.
• Build and optimize APIs for large-scale applications ensuring high performance and reliability.
• Apply clean coding principles, SOLID design patterns, and clean architecture to deliver maintainable and robust code.
• Work with distributed systems technologies (Kafka, ELK, in-memory databases, Cassandra, or similar).
• Write efficient SQL queries and integrate with relational and NoSQL databases.
• Collaborate with product managers, architects, and other developers to define and align on technical decisions.
• Identify and solve complex problems with innovative and scalable solutions.
• Drive best practices in coding standards, system design, and performance optimization.
• Communicate complex technical concepts clearly across teams and stakeholders.

Skills & Qualifications

• 7+ years of experience as a Backend Developer.
• Strong expertise in Java, Spring Boot, Microservices, SQL.
• Significant experience in API design and optimization for enterprise-scale applications.
• Proficiency in distributed systems & related technologies (Kafka, ELK, in-memory DBs, Cassandra, etc.).
• Strong understanding of object-oriented engineering principles (SOLID, clean architecture).
• Excellent problem-solving and analytical skills with the ability to simplify complex concepts.
• Strong communication and collaboration skills, with the ability to influence and align teams.

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. 

Responsibilities:

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
• Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
• Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
• Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
• Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
• Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
• Create reports, dashboards, and NOW-Performance Analytics widgets.
• Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
• Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
• Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Requirements:

• Several years of experience in the development environment with a focus on ServiceNow.
• Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
• Excellent programming/scripting skills, ideally in JavaScript.
• Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
• ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
• Strong communication skills with very good English language skills (German skills are a plus).
• A degree in computer science or comparable training is required.

Skills & Requirements

ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).

What You’ll Do:

Implement off-page SEO strategies to improve website rankings.

Build and manage high-quality backlinks through outreach and link-building techniques.

Research and analyze competitor backlink profiles.

Conduct keyword research to optimize link-building efforts.

Utilize tools like Ahrefs, SEMrush, and Google Search Console for performance tracking.

Collaborate with content teams for guest posting and link acquisition.

Engage in forum discussions, social bookmarking, and other off-page activities.

What We’re Looking For:

6 months to 1 year of experience in Off-Page SEO.

Familiarity with link-building tools and strategies.

Basic knowledge of Google Analytics and Search Console.

Experience with Canva for creating simple infographics and PPTs.

Passion for digital marketing and eagerness to learn.

Why Join Us?

Work on exciting projects that enhance your SEO expertise.

Gain hands-on experience with industry-leading SEO tools.

Be part of a supportive and growth-oriented team.

At RITS Consulting & Technologies, we're renowned for our work with SAP ME/MII, DMC, and now, Dassault Apriso. We're currently undertaking an Apriso implementation project that aligns perfectly with your skills.

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Roles & Responsibilities

1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.

2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.

3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.

4. Maintains performance script repository.

5. Writing test scripts of various test phases like integration, regression, system.

6. Analyzing users stories / Use cases / requirements for validity and feasibility.

7. Interact with SMEs & Business to gather PT/PE requirements.

8. Identifying tools and techniques to improve testing quality and efficiency.

9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.

10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.

11. Design and create benchmark scenarios and prepare performance benchmark documents.

12. Prepare test summary reports for management review.

13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.

Seniority Level - Entry level

Industry - Information Technology & Services

Employment Type - Full-time

Job Functions - Product Development

Employment Type - Full-time

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards the business objective.
4. Should have past experience of program management
5. Strong communication skills.
6. Must be flexible to work in overlapping times with US PST timezone.