Customer Relationship Associate

Strong sales, business development and networking profile

Mandatory (Experience): Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields

Mandatory (Tech Skills 1): Must have experience engaging with startups or early-stage companies for partnerships or fundraising

Mandatory (Tech Skills 2 ): Must have experience identifying and sourcing startup deal flow or fundraising mandates

Mandatory (Tech Skills 3): Must have basic understanding of startup financing, equity structures, investor types, and fundraising models

Mandatory (Tech Skills 4): Must maintain deal pipeline, BD dashboards, and mandate records

Mandatory (Note 1): Must have high ownership and target-driven mindset

Mandatory (Note 2): Female candidates only

We are looking for candidates with an experience of 3 - 4 years who can be a part of our DaeBuild CRM Implementation & Functional Support team.

The CRM Implementation & Functional Support profile would be :-

• Ensuring absolute success of each DaeBuild CRM Implementation.
• Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical support.
• Online and Onsite Software Training.
• Online and Onsite Technical support which includes resolving client queries, troubleshooting errors, and ensuring absolute customer satisfaction.
• Upgradations of the software versions.
• Work closely with development team during Software Development Cycle.
• Responsible for Manual Testing using latest Techniques and Methodologies and ensure that all products are of very high quality.
• Good Communication Skills.

● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.

● Content Production: Creating content to support demand generation initiatives, and grow brand awareness in a competitive category of an online casino company.

● Writing content for different marketing channels (such as website, blogs, thought leadership pieces, social media, podcasts, webinar, etc.) as assigned to effectively reach the desired target players and marketing goals.

● Data Analysis: Analyze player data to identify trends, improve the player experience, and make data-driven decisions for the casino's operations.

● Research and use AI-based tools to improve and speed up content creation processes.

● Researching content and consumer trends to ensure that content is relevant and appealing.

● Help develop and participate in market research for the purposes of thought leadership content production and opportunities, and competitive intelligence for content marketing.

● Security: Maintain a secure online environment, including protecting player data and preventing cyberattacks.

● Managing content calendars (and supporting calendar management) and ensuring the content you write is consistent with brand standards and meets the brief as-assigned.

● Coordinating with project manager / content manager to ensure the timely delivery of assignments.

● Keeping up to date with content trends, consumer preferences, and advancements in technology.

● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.

The specific responsibilities and requirements for a Marketing Content Supervisor/Manager in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Salary

Php80, 000 - Php100, 000

INR 117,587.- 146,960

Work Experience Requirements

Essential Qualifications

● Excellent research, writing, editing, proofreading, content creation and communication skills.

● Proficiency/experience in formulating corporate/brand/product messaging.

● Strong understanding of SEO and content practices.

● Proficiency in MS Office, Zoom, Slack, marketing platforms related to creative content creation/ project management/ workflow.

● Content writing / copywriting portfolio demonstrating scope of content/copy writing capabilities and application of writing and SEO best practices.

● Highly motivated, self-starter, able to prioritize projects, accept responsibility and follow through without close supervision on every step.

● Demonstrated strong analytical skills with an action-oriented mindset focused on data-driven results.

● Experience in AI-based content creation tools is a plus. Openness to research and use AI tools required.

● Passion for learning and self-improvement.

● Detail-oriented team player with a positive attitude.

● Ability to embrace change and love working in dynamic, growing environments.

● Experience with research, content production, writing on-brand and turning thought pieces into multiple content assets by simplifying complex concepts preferred.

● Ability to keep abreast of content trends and advancements in content strategies and technologies.

● On-camera or on-mic experience or desire to speak and present preferred.

● Must be willing to report onsite in Cambodia

• 5+ years in architecting and building Single Page Applications (SPA)
• Shipped at least 2+ applications using Angular/AngularJs
• 6+ years expertise in building Angularjs and Angular with integration and unit tests.
• Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
• Experience with package management tools such as webpack for minification, uglification etc
• Experience with creating embeddable widgets
• Expertise with CSS frameworks such as Bootstrap4

• Demonstrated expertise of building cloud native applications
• Familiarity with administration of CI/CD such as jenkins
• Responsibilities
• Develop new user-facing features
• Build reusable code and libraries for future use
• Collaborate with other team members and stakeholders to create UI/UX designs
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders

• AngularJS, Angular: 5 years (Required)
• Single Page Applications: 5 years (Required)
• CI/CD: 2 years (Preferred)
• webpack: 2 years (Preferred)
• CSS: 5 years (Preferred)
• Cloud Native: 2 years (Preferred)
• React, vuejs: 1 year (Preferred)

About us:

We are a team of software avengers, passionate engineers & thinkers designing the future of education. The company has its roots from IIT, IIM Alumni and various SMEs in education space. Here, we all work together with & for a single dream; ‘Education For Everyone, Everywhere.’

Dizvik is an EdTech product-based tech start-up working on exciting technologies & latest tech amendments. We use technology as an effective & efficient tool to create things that are impactful & make education easier. Artificial Intelligence, Augmented Reality, Robust Media Streaming are few of our core areas.

We are a crazy bunch of people having multiple personas always trying to keep things light-hearted! Our roots are not new, the company is nurtured by the well established group excelling since 2003. The founders of Dizvik Technologies own multiple companies & one of those is Dhyeya Educational Services Private Limited (Dhyeya IAS) having more than 20 offline Institutes/Centers in India.

Role Description:

The ideal candidate will be responsible for designing and developing highly scalable, reliable and fault-tolerant micro-services based applications for the company. Using Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Rabbitmq, Redis, Middlewares, CDN, Elasticsearch, this candidate will be able to translate user and business needs into functional and enterprise level product.

Salary Range:  10 LPA to 25 LPA

Job Responsibilities:

• Designing and developing highly scalable, reliable and fault-tolerant backend architectures & applications for the company.
• Coordinate with cross-functional teams (Mobile, DevOps, Data, UX, QA, etc.) on planning and execution.
• Communicate, collaborate and lead the work & team effectively across distributed features
• Owning and working end-to-end on application – from system (server, deployment, configuration management) to back end (container, application, and database).

Requirements:

• Bachelor’s degree or equivalent in Computer Science.
• 3+ years of experience in backend technologies: Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Redis, Middlewares, CDN, Elasticsearch etc.
• Implementation of security and data protection.(CSRF/JWT/ORM and various middleware/DB security implementations).
• Strong problem-solving skills, algorithmic skills, and data structures experience.
• Ability to design and implement low latency RESTful services in Monolith & Microservice both the architectures.
• Data modelling experience in both Relational and NoSQL databases.
• Ability to understand and implement Continuous Integration and Continuous Delivery.
• Experience in troubleshooting server performance memory issues, GC tuning, resource leaks, etc.
• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
• Experience in versioning systems like GitHub, SVN, gitlab etc.

What is FCG? 

FCG, a product-based technology consulting company serving top North American clients and providing the most innovative technology solutions from the past 10 years in the domain of Utility, gas pipeline, roadways and permitting systems. We are made up of more than 50+ software professionals and researchers (and growing) who live and breathe technology. With our core principles and values, we always believed in challenging ourselves to bring out the best products and to constantly improve and invest in latest technologies such as Cloud Computing, Dev-Ops, GIS, Big Data and Analytics.

We are an STPI unit operating from IT park Bhopal with high end infrastructure and due to COVID-19 we are providing the work from home.

Why work at FCG?

FCG is on a mission to create a place where you can learn and grow, where your ideas are valued and where you can do cool things, all while contributing to the larger success of the company. At FCG we incorporate and promote a culture of creativity, innovation, and collaboration to allow everyone to do their best work every day. Our core management team aims to provide you very friendly environment with guidance at every step.

Education

Bachelor's/Master’s degree in Computer Science/ Information Technology with overall high academics.

Experience

3- 5+ years of experience as a .Net Application/Software Developer

Job Requirements

The Software Developer must be able to demonstrate the following skills and experience (either through in an internship, previous employment, or in a college project):

• Bachelor’s Degree or higher in Computer Science or equivalent field
• 3-5+ years of experience with C#, .NET 3.5 and above framework, Visual Studio 2012 and above, http://asp.net/">NETWeb Forms, and IIS 6/7; Familiarity or experience with server design/architectural patterns (e.g. Model-View-Controller (MVC)), and general Server-Side Development (e.g. ASP.Net, SQL Server, Oracle, PHP)
• Experience with SQL, JavaScript, AJAX, JSON, jQuery, HTML/HTML5, CSS/CSS3, JSON Requests, Responsive Web Development, and cross browser development is a PLUS.
• Experience in other languages such as mobile based (Objective-C, Java, Swift, etc.) is a PLUS.
• Experience with GIT, Subversion, or similar version control systems.
• Understanding of Design Patterns and Object-Oriented Concepts.
• Experience with the software development lifecycle (SDLC), including requirements analysis, development, production deployment and maintenance; Experience or understanding of working in an Agile environment

• Ability to function well in a collaborative, team-oriented environment.
• Ability to write technical documentation for internal or external developer/technical audiences.
• Applicant must possess good written and spoken English language skills (fluent or highly conversant in English).

Role & Responsibilities

Depending on current project needs, responsibilities could entail any of the following:

• Translate application storyboards and use cases into architecture concepts and pseudocode
• Design, build, and maintain efficient, reusable, and reliable C# code by writing clean, scalable code using Object Oriented Programming Principles (OOP) and our defined Development Standards guide
• Ensure the best possible performance, quality, and responsiveness of applications by identifying any observed bottlenecks and bugs, and suggesting solutions / technical alternatives to mitigate and address these issues; Make recommendations and/or changes towards the development of new code or reuse of existing code, and improve/streamline processes and systems
• Support projects through entire Software Development Lifecycle (SDLC) by participating in the requirements analysis and research gathering (R&D) process, and/or writing documentation such as technical specifications, user guides, and other forms of documentation.
• Interact with team members (end-users, testers, distributors, analysts and project/release managers) in a team-oriented fashion
• Follow software development methodologies and best practices
• Ensure system improvements and tickets are successfully implemented through following up with developers and QA team

• The candidate should expect to work in a global virtual team spread across North America and India team members, sometimes across multiple time zones.

• The candidate may be assigned to more than one role or project at a time.
• Our ideal candidate will be a self-motivated team player committed to delivering on time and should be able to work with minimal supervision.

Qualification

•     Total Experience level of 2 to 4 years of software development
•     Strong problem-solving skills, data structures, and algorithms
•     Experience with distributed systems handling a large amount of data
•     Excellent coding skills in any one/more among Ruby/ROR.
•     Good understanding of Web Technologies (RestFul APIs, Authentication)
•     Good understanding of Database Systems
•     Experience in working on Data Science problems is a plus
•     B.Tech/BE/M. Tech in Computer Science or equivalent

Responsibilities

We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:

Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)

Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc

Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases

Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc

Building/managing RESTful APIs for various features within the core bot platform

Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities

Building/managing AWS clusters for clients

Automating test cases, build process.

About Insyncai

Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.

Please visit:

•   Minimum of 12 years of Experience with Informatica ETL, Database technologies.
•   Experience with  Azure database technologies including Azure SQL Server, Azure Data Lake Exposure to Change data capture technology Lead and guide development of an Informatica based ETL architecture.
•      Develop solution in highly demanding environment and provide hands on guidance to other team members. 
•      Head complex ETL requirements and design. 
•      Implement an Informatica based ETL solution fulfilling stringent performance requirements. 
•      Collaborate with product development teams and senior designers to develop architectural requirements for the requirements.
•      Assess requirements for completeness and accuracy. 
•      Determine if requirements are actionable for ETL team. 
•      Conduct impact assessment and determine size of effort based on requirements.
•      Develop full SDLC project plans to implement ETL solution and identify resource requirements.
•      Perform as active, leading role in shaping and enhancing overall ETL Informatica architecture and Identify, recommend and implement ETL process and architecture improvements.
•      Assist and verify design of solution and production of all design phase deliverables. 
•      Manage build phase and quality assure code to ensure fulfilling requirements and adhering to ETL architecture