Customer Relationship Associate

Job Summary:

We are looking for a detail-oriented Business Analyst with around 2 years of experience to help gather, analyze, and document business requirements. The candidate will work closely with stakeholders and technical teams to support project delivery and improve business processes.

Key Responsibilities:

• Gather and document business requirements from stakeholders
• Analyze data to identify trends, issues, and opportunities
• Create functional specifications, user stories, and process flows
• Work with developers and QA teams to ensure requirements are understood
• Assist in testing (UAT) and validate solutions against business needs
• Prepare reports, dashboards, and presentations
• Support process improvement initiatives

Required Skills:

• Basic understanding of business analysis concepts
• Strong communication and stakeholder management skills
• Knowledge of tools like Excel, SQL, or Power BI
• Familiarity with Agile/Scrum methodology
• Good analytical and problem-solving abilities 

Don't let opportunities pass you by! Whether you're just beginning or aiming to advance your career, now is the perfect time to take that leap. Walk in for an interview today and explore exciting roles that match your skills and aspirations.

·        Minimum 4+ years of experience as a Fullstack Developer with expertise in Angular, React, and Golang.

·        Strong knowledge and hands-on experience in database technologies such as PostgreSQL, Redis, and Cassandra.

·        Proficiency in front-end development using Angular and React frameworks.

·        Solid understanding of server-side development using Golang and building RESTful APIs.

·        Experience with database design, optimization, and query optimization techniques.

·        Familiarity with version control systems (e.g., Git), issue tracking tools, and agile methodologies.

·        Strong problem-solving and analytical skills.

·        Excellent communication and collaboration abilities.

Ability to work effectively in a fast-paced, dynamic environment and meet project 

• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product-specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)