Customer Relationship Associate

About Integra Magna:

Integra Magna is a design and tech-first creative studio where designers, developers, and strategists collaborate to build meaningful brands and digital experiences. With 10+ years of industry experience and work across 100+ global brands, our core services focus on Branding, UI/UX Design, and Website Development. We are recognised with a 4.9 rating on Clutch and an Awwwards honour, reflecting a strong culture of quality, ownership, and craft.

What You’ll Be Doing:

• Lead visual design across brand identity, graphics, social media creatives, packaging, animation and more.
• Present concepts confidently to clients, explain rationale, and iterate based on feedback.
• Mentor junior designers through clear, constructive feedback and hands-on guidance.
• Generate original and innovative design ideas that align with project requirements.
• Manage multiple design projects independently, meeting deadlines with minimal supervision.
• Stay up to date with market trends and emerging technologies, adapting new tools and design methodologies ensuring efficiency in all projects.
• Translate strategy into clear, scalable visual systems that work across platforms.

What We’re Looking For:

• 1 to 4 years of professional experience in visual design (branding, graphic, motion design, packaging and more).
• Solid strategic thinking, the ability to connect design decisions to business and brand goals.
• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Hands-on experience in animation, typography, grids, color systems, and visual hierarchy.
• Knowledge of print and digital production standards.
• Clear communication skills and confidence in presenting and defending design decisions.
• Ability to collaborate smoothly with the teams and clients.

What You’ll Get:

• Opportunity to work on brand and digital projects for global clients.
• A studio culture that values thinking, creativity, and clarity.
• Collaborative environment with strategists, developers, and designers.
• A defined growth opportunities to mentor, lead design direction, and influence creative standards.

Job Title: Software Engineer

Location: Bengaluru 

Experience: 1-3 Years 

Working Days: 5 Days

About the Role:

We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.

Role Overview:

As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.

Key Responsibilities:

• Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
• Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
• Build tools to structure unstructured data for downstream decisioning logic.
• Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
• Take ownership of modules end-to-end—from concept to production rollout and monitoring.

Tech Stack:

• Languages: Python, TypeScript, JavaScript
• Frameworks: Node.js, React.js, LangChain
• AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
• Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana

You’ll Excel If You Have:

• 1–3 years of experience in backend or full-stack development
• Experience with unstructured data, PDFs, or document-heavy systems
• Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
• Strong product mindset and ability to ship scalable, usable features in fast-paced environments

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

• Proficiency in shell scripting
• Proficiency in automation of tasks
• Proficiency in Pyspark/Python
• Proficiency in writing and understanding of sqoop
• Understanding of CloudEra manager
• Good understanding of RDBMS
• Good understanding of Excel

Job Purpose

We are looking for an energetic and self-starter software developer to join our product development practice as a Senior Software Engineer (SSE).

You will get to work with some of the best and knowledgeable tech talent in the financial world and you will build next generation digital services and platforms that will lead the transformation goals for our customers. You will work closely with the engineering, UX, product and test automation communities, as part of the agile team, to lead product design and development and to help the Digital Service Product Owner to deliver and maximize value.

You will drive engineering and architecture best practices for writing and encouraging others to write secure code and dev-ops process while getting opportunities for learning new business domain and topics, to work with industry SMEs and to learn new technology and behavioral skills.

Key Responsibilities

As a Full-stack Developer

• 8+ year’s professional experience in enterprise software design and development in an N-tier architecture environment;
• Understanding of 12-factor app framework is highly desirable
• Must have experience building web applications using .NET core 3.x (.NET 5.0 is better), Web API, HTML5, React OR other JS-based frameworks like Angular
• Must have experience with tools such as Jira, Github, Confluence (or other wiki), SonarQube (or similar), OWASP ZAP (or similar) and Snyk (or similar)
• Experience with data visualization libraries /framework like D3js, Plotly, HighCharts etc. will be an advantage
• Must have experience with SOA and Web Service standards (REST & JSON/SOAP & WSDL/WS-I Basic Profile), and IIS
• Understand the business requirements from the product owner(s)
• Design and implement the system from scratch & build enhancements, features request using modern application frameworks using C# and React with .NET Core, Web API, AWS services etc.
• Participate in both development & maintenance tasks
• Independently troubleshoot difficult and complex issues on production and other environments

As a Technical Lead in the pod

• Must have experience of working in an automated CI/CD environment and with fast moving teams using Scrum/Agile; Experience with AWS and other cloud providers is highly desirable
• Must have extensive experience with object oriented design principles. Ability to articulate the pros and cons of design/implementation options
• Participate in design review and peer code review
• Work collaboratively in a global setting, should be eager to learn new technologies
• Responsible for extending and maintaining existing codebase with focus on quality, re-usability, maintainability and consistency
• Coach teams on best practices and architecture design

As member of the Engineering community

• Must have extensive experience with object oriented design principles.
• Ability to articulate the pros and cons of design/implementation options
• Good understanding and knowledge of areas including but not limited to requirement gathering, designing, development, testing, maintenance, quality control etc.
• Stay up-to-date on latest developments in technology
• Learn and share learnings with the community

Behavioral Competencies

• A self-starter, excellent planner and executor and above all, a good team player
• Excellent communication skills and inter-personal skills are a must
• Must have organizational skills, including multi-task capability, priority setting and meeting deadlines
• Ability to build collaborative relationships and effectively leverage networks to mobilize resources
• Liking and initiative to learn business domain is highly desirable
• Likes dynamic and constantly evolving environment and requirements

• Drafting, reviewing and negotiating of customer/subcontractor agreements in a wide range of industrie.
• Extensive experience with vetting, drafting and negotiating master service agreements, subcontractor, non-disclosure agreements, statement of works, change orders etc.
• Well versed in local commercial and corporate law with global outlook.
• Collaborate with various business functions in connection with driving deal negotiations.
• Post signing contract management, including amendments to existing contracts, business team support and counsel
• Train the other legal team members on negotiation/drafting skills
• Managing, mentoring and leading team members.

• 8+ years of law firm experience with a mid to large size law firm or IT company or similar industry with a focus on general corporate law. An understanding of IT and IT sourcing contracts a plus
• Strong knowledge and experience in negotiating high value commercial contracts. Candidate should possess experience in handling international clients and exposed to international laws

ABOUT VOLKS CONSULTING:

Designs, builds and delivers market-leading HRMS solutions for its customers around the world. We

help drive the revolution with unmatched insight and unrivalled technology, connecting front-end

revenue and relationships with back-end execution and efficiency optimized on a common technology

platform. This platform-based approach is enabling leading companies across the globe to get closer to

their customers and achieve real-world results.

PRIMARY ROLE:

We are looking for a Technical Recruiter to join our Product Hiring team for our clients. Technical

Recruiter responsibilities include sourcing, screening and providing a shortlist of qualified candidates

for various technical roles for our clients. You will also network online and offline with potential

candidates to promote the employer brands, reduce time-to-hire and attract the best professionals.

WHAT YOU'LL DO:

• Understand our clients & become a domain expert for them.

• Understand the client’s requirements & source potential candidates from niche platforms like

stack overflow, GitHub, LinkedIn, etc.

• Parse specialized skills & qualifications to screen resumes.

• Perform pre-screening calls to analyse applicants’ abilities which includes a project based

technical screening.

• Interview candidates combining various methods (eg. – structured interviews, technical

assessment & behavioural assessment)

• Craft & send personalized recruiting emails to candidates.

• Facilitate & finalize the candidate offers & timely follow-up to ensure their joining.

SKILL SETS:

• Proven work experience as a Technical Recruiter (1-3 years).

• Sound knowledge on SDLC &various technologies.

• Passion for learning client domains, technical skills & extensive screening methodologies.

• Excellent resume sourcing skills from various platforms like job boards, LinkedIn, stack

overflow, GitHub, etc.

• Excellent verbal & written communication skills including ability to write quality

professional emails.

• Ability to change oneself in a highly productive & fast paced environment.

• Excellent people skills & coordination skills.

Qualification : 12^th completed, degree.

Job Types : Full-time, Fresher.

JOB DESCRIPTION:

 Build long-lasting client relationships and valuate customers needs.

 Meet personal and team sales targets.

 Attend meetings, sales events and trainings often.

 Report and provide feedback to management using financial statistical data.

 Manage your client database within your assigned area.

  More you work, more is your gain.