Support Specialist

Supply Wisdom is a global leader in transformative risk intelligence, offering real-time insights to drive business growth, reduce costs, enhance security and compliance, and identify revenue opportunities. Our AI-based SaaS products cover various risk domains, including financial, cyber, operational, ESG, and compliance. With a diverse workforce that is 57% female, our clients include Fortune 100 and Global 2000 firms in sectors like financial services, insurance, healthcare, and technology.

Objectives: The Technical Writer will collaborate closely with subject matter experts to create clear and comprehensive technical documentation for end users, covering product and technology policies, plans, procedures, user guides, manuals, release notes, and knowledge base articles. This role demands adept communication skills to convey complex technical information effectively to various stakeholders, ensuring documentation is comprehensive, accurate, and easily understood by developers, engineers, and non-technical team members.

Responsibilities

• Develop, write, and maintain comprehensive documentation, including product specifications, policies, procedures, and user guides tailored to Supply Wisdom’s risk intelligence solutions.
• Collaborate with stakeholders and subject matter experts to gather information, ensuring accuracy and completeness of documentation.
• Create and update templates for documentation, ensuring consistency and standardization.
• Review, edit, and manage documentation projects from start to finish, meeting deadlines and quality standards.
• Stay updated on industry trends and best practices, particularly in AI, Machine Learning, and data science, and conduct regular audits of existing documentation.
• Use appropriate tools and software for documentation and provide training and support to team members.
• Understand and document complex technical concepts related to AI, Machine Learning, and data science, creating user-friendly content.
• Produce release notes and technical documentation for software updates and new features, maintaining version control.
• Develop and maintain knowledge base articles and FAQs to support end users, while evaluating and improving current content.

Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or related field.
• 3-5 years of experience as a Technical Writer, preferably in technology or software development.
• Excellent written and verbal communication skills, with meticulous attention to detail and ability to comprehend complex technical information.
• Strong understanding of technology and software development processes, including AI, Machine Learning, and data science, and proficiency in documentation tools such as Microsoft Word, Adobe Acrobat, or similar software.
• Strong organizational skills to manage multiple projects effectively, with experience in Agile development environments and familiarity with version control systems like Git.
• Proven research skills and ability to grasp new technologies and concepts rapidly, along with proficient problem-solving skills and critical thinking abilities.
• Two or more years of effective technical writing experience, including writing for diverse audiences and collaborating with engineers to enhance user experience and create technical visuals.
• Basic knowledge of Software Development Processes, SaaS, and Cloud, with capacity to manage multiple projects concurrently.

We offer a flexible and vibrant work environment, a global team filled with passionate and fun-loving people coming from diverse cultures and background.

If you are looking to make an impact in delivering market-leading risk management solutions, empowering our clients, and making the world a better place, then Supply Wisdom is the place for you. You can learn more at supplywisdom.com and on LinkedIn.

Role :- Jr. Copywriter

About our client -

Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology. 

What you’ll be working on -

Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!

Responsibilities:

● Interpreting client briefs and requirements

● Work closely with clients to create strong concepts from initial briefing through to execution

● Developing creative ideas and original, clear copy

● Working with the social media team to conceptualize posts

● Collaborating with the design team on visual representation of the copy

● Working collaboratively with internal stakeholders to meet deadlines

● Maintain a high awareness of relevant trending topics and news to identify content opportunities

● Be responsible for working with internal teams to gather input and validate the content

● Ensure consistency and quality across all written content

● Present and articulate concepts to clients

Desired Skills and experience:

● 1+ years of experience interest in copywriting, business communication or technical writing

● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing

● Proficiency in the English language and accuracy in grammar

● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them

● Highly creative and imaginative

● Keen attention to detail

● The ability to work in a collaborative environment under tight deadlines

● Self-motivated and eager to learn

Our client has a B2C startup in the Fintech space building the payment system for the

subscription economy. We have raised pre-seed funding from some of the leading

investors in the country. A small brief about their product - To build the payment

system for the subscription economy and make it easier to discover and manage

subscription payments in India and abroad. To give subscription merchants the

power to increase their offering by providing user subscription data, multiple login

authentication, distribution and one click subscription checkouts. To enable users to

participate in the subscription economy & increase adoption of new subscriptions.

The core team come from strong backgrounds having been alumni of IIT Madras,

IIM Calcutta as well as having worked with some of the top startups in the

ecosystem including Swiggy, Mckinsey, Barclays, etc..

What we're looking for

We are looking for an experienced Python developer to join our engineering team

and help us develop our mobile application. In this role, you will be responsible for

writing and testing scalable code, developing back-end components, and integrating

user-facing elements in collaboration with front-end developers.

To be successful as a Python developer, you should possess in-depth knowledge of

object-relational mapping, experience with server-side logic, and above-average

knowledge of Python programming.

As one of the earliest members in engineering, you will have the flexibility to design

the application and systems from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Coordinating with development teams to determine application requirements.Python Backend Developer

2

Writing scalable code using Python programming language.

Developing back-end components.

Implement business logic in the backend

Integrating user-facing elements using server-side logic.

Create restful APIs for a seamless integration with our mobile front end

Testing and debugging applications.

Assessing and prioritizing client feature requests.

Integrating data storage solutions.

Coordinating with front-end developers.

Reprogramming existing databases to improve functionality.

Developing digital tools to monitor online traffic.

Qualifications

4+ years of experience in Python, Django, Mongo, Express, MySQL, etc

Have built applications capable of serving high volume with low latency in

production

Following practices of agile development with continuous integration/deployment

A deep understanding and multi-process architecture and the threading

limitations of Python.

Experience in deploying applications in AWS cloud

Ability to collaborate on projects and work independently when required.

Knowledge in building applications for Fintech/payments domain is a bonus

Bachelor's or Master's degree in CS or equivalent from a reputed institution

❖ Bachelor's degree in computer science, information technology, or a related field.

❖ 3-5 years of experience in Encompass developer role.

❖ Experience with programming languages such as C#, JavaScript, and SQL, Encompass SDK

❖ Strong understanding of the Encompass system and its capabilities.

❖ Excellent technical, problem-solving, and communication skills.

❖ Ability to work closely with other departments and stakeholders within the organization.

❖ Analytical and data-driven mindset.

❖ Knowledge of mortgage industry regulations and compliance requirements

RESPONSIBILITIES:-

 As a  Business   Development  Manager   working under   FMCG   segments, an ideal candidate must perform the following responsibilities:

·      Approaching  potential  leads  a  close  them  within  a  stipulated  time  frame.

·      Create  exclusive  distributors,   exclusive super stockist and business associated for the company towards business growth.

·      Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

·       Excellent organisational skills.

• Developing new user-facing features using React Native and React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of devices and browsers

What is required

• 1+ years of experience
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong experience in React Native and/or React JS and their core principles
• Ability to take ownership of code as well as the end to end functionality
• Experience with popular workflows (such as Flux or Redux)
• Experience with middleware for API calling( such as Saga or Thunk)
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, Yarn, NPM, etc.
• Familiarity