Support Specialist

Job Description: Education Counselor

Company: EmpowerEdu 

Position: Counselor 

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About EmpowerEdu:

At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.

Learn more about us at : https://www.empoweredu.global/

Role Purpose:

The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.

Key Accountabilities:

- Pipeline Management: Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey. This includes promoting essential student products and services, managing and maintaining leads, and ensuring successful applications.

- Customer Service Excellence: Provide outstanding customer service to students, families, and education providers throughout the process. Participate in planning activities to build student engagement and deliver information about admissions, processes, and qualification options in an easily understandable manner.

- Proactive Engagement: Regularly engage with students and education providers to maintain relationships and identify referral opportunities.

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Required Experience:

- Experience in a sales or customer service-driven environment, with a proven track record of achieving individual and team-based targets.

- Strong understanding of the education sector, including the placement of students into overseas universities, as well as immigration requirements and processes.

- Relevant tertiary qualifications and/or prior experience as an Education Counselor or in a similar role.

- Outstanding stakeholder management and communication skills, with fluency in English (both verbal and written).

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Why Join EmpowerEdu?

At EmpowerEdu, you will be part of a dynamic team dedicated to transforming education. We value innovation, collaboration, and the pursuit of excellence, offering you the opportunity to make a significant impact on the educational journeys of students worldwide.

If you are passionate about empowering students and want to be part of an exciting educational journey, we invite you to apply!

Sales executives are responsible for selling a company’s products or services to potential customers. They are often regarded as the face of the company and the primary point of contact for clients.

A sales executive usually performs the following tasks:

• Find new business opportunities and customers
• Contact potential customers to showcase company products or services
• Develop relationships with existing customers and keep in touch with them
• Negotiate prices and terms with customers
• Prepare sales contracts and keep track of sales activities
• Work with other team members to ensure customer satisfaction

We operate in an industry where the need gap for quality upskilling education coupled with the convenience of online learning is a global problem. The international markets are waiting for a premier after-school learning solution for kids. BeyondSkool wants to leverage this opportunity and serve this market through the digital channel.

We are looking for a digital marketing specialist to lead Performance Marketing (Google, Facebook, Instagram, affiliate).

The ideal candidate for us is someone who has executed digital marketing campaigns for any of the new age online companies (preferably Edtech), has scale-up experience in the US market and comes with at least 3 years of experience in a middle management role. The role will give you the charge of overall campaign execution and also work on campaign strategy (working directly with the Chief Growth Officer and CEO). In a nutshell, we expect you to be executing our digital marketing initiatives while also being engrossed in the daily hustle that comes with a Series A start-up.

This is an amazing opportunity to learn from an extraordinary team, grow massively and help students around the globe build an awesome career for themselves.

• Experience of having handled campaigns across key online platforms like Google, FB, Instagram, mobile marketing, affiliates, ad exchanges etc. (Fb, Instagram & Google to be strength areas, with at least exposure to affiliates) à especially in the US market
• Lead, strategize, create and execute campaigns as required (creative support will be provided)
• Ensure to achieve lead generation, CPL and other metric targets (KPIs)
• Generate regular reports, and dashboards on all possible measures/parameters on all campaigns
• Develop and monitor campaign budgets.
• Prepare accurate reports on our marketing campaign’s overall performance
• Execute in an intense, fast-paced and highly iterative environment

• Minimum a Bachelor's degree preferably in Engineering, master’s degree or MBA is preferred
• 3+ years of experience in managing Google, Facebook advertising and analytics
• Clear experience in having managed the US markets for online customer acquisition

• Strong analytics skills and good knowledge of Excel.
• Ability to analyze data to optimize for strong performance
• Good written and verbal communication skills
• Keen attention to detail and adherence to deadlines

• #hustle

• Industry best perks
• A phenomenal work environment, with massive ownership and growth opportunities
• A bunch of super young & enthusiastic colleagues in Tech/Marketing/PR/Editorial/Social Media & Events!
• Quick iterations and deployments – fail-fast attitude
• Opportunity to work on cutting-edge technologies, and lead teams in the future
• Access to a world-class mentorship network
• Create a massive, and direct impact of the work you do in the lives of people across the globe

Preferred – Mumbai, open for a remote location for the right candidate

• Bachelor’s Degree in Computer Science or related field
• 3-5 years’ web development experience required
•  Experience on React js , Angular js and Vue js.
• Proficiency with AngularJS an asset
• Strong knowledge of web development tools and programming languages

You have experience in tackling organization wide challenges which are complex initiative that span multiple teams and products. Strong bias for operational and engineering excellence. critical that your voice is heard in product and business decisions. You like to find patterns that can reuse across multiple stacks, and willingness to help organisations adopt newer technologies. You are a great communicator and you take care setting high benchmarks in technical design choices. You spend a lot of time on research and love to discuss pros/cons of all choices and helping others towards making careful decisions.

Responsibilities:

• You will participate in all aspects of our development and provide expertise on architecture decisions we'll need to make to solve organisational problems.
• Driving technical roadmaps for the organisation.
• Set the north star for all key technical metrics to monitor and set high standards.
• Identify and articulate current state architecture and clarity on final state architecture and build organisation level influence to drive this to conclusion.
• Coaching / mentoring folks across the organisation on various technologies.
• Improve the recruiting and hiring process.
• Thinks about culture and how to impact it.
• Build, develop and scale our platform that powers real estate agents, buyers and sellers.
• Become a domain expert on real estate technology and products and an empathetic partner to our customers.
• Inspire, recruit and mentor your engineering colleagues.
• Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring to drive. efficiencies.

Requirements:

• BS in CS or EE or equivalent.
• Proven track record working in top talent and high performance environments.
• Experience working on large scale systems in rapid growth environments.
• Experience with modern web frameworks (e. g. Go/React), distributed computing (e. g. Spark), public cloud platforms (e. g. AWS) and data pipelines
• Familiarity with containerisation, microservices architecture, continuous integration and delivery.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• 10+ years experience.

• Published Engineering blogs.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• External presentations in events.

We’re on the lookout for Presentation specialists (100% remote role) for our content development productized service. Our ideal candidate is someone who is good with design, and lightning-fast with PowerPoint.

Responsibilities

• Update/Refresh PowerPoint slides including standardizing shapes, positioning
• Create fresh slides from text, images and convert them into editable PowerPoint elements
• Adhere to brand guidelines set by the clients
• Create infographics in PowerPoint from scratch

We rely heavily on choosing assets from library vs. creating them from scratch

Requirements

• 3 years prior experience in creating Presentation Slides
• Proficient with written English
• An eye for quality understands design. colour contrasts, font styles, alignment and needs to have an attention to detail
• Experience with other Software tools such as Photoshop, Visio, Illustrator is a plus
• Aggressive: The company leadership is extremely driven and aggressive, and the potential candidate should have the same all-consuming drive

Benefits:

• INR 4-6 lakh/yr
• WFH benefit: INR 5K/mo for WFH conveniences. Buy coffee, energy drinks, hire a cleaner, whatever makes your WFH life easier

Zobaze is an early-stage startup, based out of THUB, Hyderabad.

Experienced developers who can develop Mobile Applications using Flutter.

Work closely with founders on building product.

Requirements -

Strong Knowledge of Javascript

Experience in building PWA with Angular or similar

Should have an idea on Google Cloud Functions or Amazon Lamda

Good Experience in Node JS

Product mindset, ability to take product manager hat if required in the future.

Have to do multiple tasks if required

Stock Options ( ESOP )

Note: It's not a 9to5 job.

A lot to learn.