Support Specialist

Job Title: Marketing Executive – International Outbound Calling (IT Services)

Job Type: Full Time

Location: Indore

Shift: Night Shift (US & Canada Timings)

Summary / Objective:

We are looking for a dynamic and results-driven Marketing Executive to handle outbound calls to US and Canadian customers for promoting our IT services, including website development and digital solutions. The ideal candidate should have strong communication skills, international calling experience, and a passion for lead generation and client engagement.

Responsibilities / Duties:

• Make outbound calls to potential customers in the US and Canada to promote IT services and website development solutions.

• Identify client requirements and present suitable web and IT solutions.

• Generate and qualify leads for the sales team.

• Build and maintain strong relationships with international prospects and clients.

• Follow up on leads via calls and emails to convert opportunities.

• Maintain accurate records of calls, leads, and client interactions in CRM systems.

• Collaborate with sales and technical teams to ensure smooth handover of qualified leads.

• Achieve daily and monthly targets for calls, lead generation, and conversions.

• Provide regular reports on calling activities and performance metrics.

Qualifications / Requirements:

Education:

• Graduate in any discipline.

Experience:

• Minimum 1 year of experience in outbound calling, international sales, marketing, or lead generation.

• Experience in IT services / website development sales will be an added advantage.

Skills:

• Excellent verbal and written communication skills in English.

• Confident and professional communication with US & Canadian customers.

• Strong persuasion and negotiation skills.

• Familiarity with CRM tools and MS Office.

• Target-driven, self-motivated, and result-oriented mindset.

• Ability to work in night shifts.

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

The JD is as below:

Onboarding customers, collecting all the required documents, executing agreements etc

Collecting repayments and educating customers on credit benefits and timely repayment benefits

Building and maintaining relationships with clients and sellers' ground team

Meeting and exceeding sales targets

Staying up-to-date on company policies and competitor activities

Collaborating with internal teams and anchor teams to ensure the successful product placement

Providing excellent customer service to customers/borrowers

• Should be atleast having 10 + years of exp with scaled startups / high growth startups
• Preferably have done 0-1 or 1-10 (build things from scratch in HR & have scaled it )
  
  

  Roles & Responsibilties

  Roles & responsibilities :

  • You will work closely with the senior most leadership and will be responsible to build and drive HR strategy across functions to foster organisation growth.
  • Create a conducive culture that enables the team to grow the organisation & themselves.
  • Set up policies and processes and create an employer brand in the market.
  • Leadership role with fast growing early age startup
  • Work closely with senior stakeholders in a high impact rol

  Experience and Qualifications

  • Overall 12+ years experience in HR post MBA from a reputed B-School.
  • Having worked in an online/ digital start up ecosystem is a must.
  • Experience working as a HR Business Partner, HR Operations, HR Generalist, TA etc.
  • Strong business acumen with experience managing a team and diverse stakeholders.

  What’s an offer

  An excellent opportunity to work with a well funded early age start up in their fast growing set up in a leadership role working closely with a strong leadership team of expert professionals.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Master's degree and experience in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

Overview:

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Role Category: Software Development

Responsibilities

• Hands-on developer who can breakdown a large/complex problem, quickly

derive an efficient design, document and implement the core framework.

• Demonstrated appreciation for code performance, scalability, and extensibility.

• Understands big picture/business cases behind individual requirements and attempts to

offer lower cost solutions.

• Oversees requirement, project planning, design reviews, and feature

implementation.

• Develop and maintain effective automated unit test coverage of new and existing code.

• Write quality, testable, maintainable, and well-documented code.

Qualification:

•Ready to relocate to Ahmedabad, Gujarat

•Solid understanding of object-oriented programming (OOP).

•Web API and MVC Framework.

•C# with .NET or .NET Core.

•Good MS SQL experience and database development using T-SQL.

•Familiarity with common developer tools GIT, SVN, or TFS.

• JavaScript frameworks such as jQuery / Angular framework / React js.

•Excellent written and verbal communication skills in English.

Key Skills

• Angular

• MVC Framework

• CSS

• .Net

• JavaScript

• HTML

• JavaScript Framework

Perks and Benefits

• Rewards and Recognition.

• Flexible working hours.

• Exposure to international market

Description

DevOps Engineer / SRE

• Understanding of maintenance of existing systems (Virtual machines), Linux stack
• Experience running, operating and maintainence of Kubernetes pods
• Strong Scripting skills
• Experience in AWS
• Knowledge of configuring/optimizing open source tools like Kafka, etc.
• Strong automation maintenance - ability to identify opportunities to speed up build and deploy process with strong validation and automation
• Optimizing and standardizing monitoring, alerting.
• Experience in Google cloud platform
• Experience/ Knowledge  in Python will be an added advantage
• Experience on Monitoring Tools like Jenkins, Kubernetes ,Nagios,Terraform  etc