Client Servicing

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

Requirements:

- Proficiency in Java fundamentals and coding.

- Proficiency in front-end technologies such as Angular and React.

- Experience with backend frameworks like Spring Boot (mandatory).

- Previous experience as a Java Full Stack trainer.

- Excellent communication skills.

- Ability to work independently and remotely (for candidates outside Kochi, Kerala).

- Willingness to work onsite in our office (for Kochi residents).

Preferred Qualifications:

- Certification in Java.

- Experience with Agile methodologies.

About HighLevel

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home 

We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g.

Responsibilities

Work with the development team in an agile environment to test new and existing features.

Design, write and execute test plans for new and existing product features.

Work as a liaison between Customer Support and Engineering Teams.

Ability to learn and understand complex systems and technical issues

Capability to troubleshoot and debug external and internal issues.

Designing, Developing, Maintaining, and updating the Test Automation Framework as per the need.

Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products.

Work with Customer support teams to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc.

Collaborate and work with our small knit engineering team in an Agile environment.

Skills and Experience

A minimum of 3+ years of technical experience in Quality Engineering.

Hands-on experience for Test Automation preferably using Javascript/Java and experience using tools that facilitate QA of large,

Experience using tools that facilitate QA of large-scale, high volume SaaS software deployments preferred.

Understanding / Testing of Microservices-based software.

Exposure to API testing using REST/SOAP

Test automation experience such as Selenium ,Cypress or any other framework.

Experience in Test Planning - Integration, Functional and Regression test cases from the requirements/stories

Knowledge / Experience with Cloud-based platforms and technologies – AWS/Azure/GCP

Hands-on testing experience with CI/CD deployments.

Experience / Understanding of Perf Tests

Experience / Understanding with Test and Code Coverage Tools and analysis.

1. Daily Bookkeeping of Financial Transactions

2. Finalization of Accounts for GST & IT Returns.

3. Clearing all Suspenses and Making Required Month-end/Year-End Provisions for 

 Accounts Finalization.

4. Execute other duties assigned by the company.

Candidate Profile:

1. Commerce/Semi Qualified CA's Preferrable.

2. Must have a Minimum of 1 yr Experience Working in an Accounts/Audit Office.

3. Prior Experience in using any Accounting Software is an Added Advantage.

NOTE:

WFH Allowance based on performance & candidature.

Position – Bench Sales Executive

What you’ll do

• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN)
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us
• Should be able to generate Leads by cold calling to acquire new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants on a Daily Basis and update about submission and interviews.
• Submitting to their contacts (own Database)
• Arranging the interviews with tier one vendors or end clients.
• Follow up with the candidate and client in each stage and finally closing the candidate.
• Should be able to source requirements for consultants through job boards like Monster, Dice, Indeed, LinkedIn & other social networks.

What We're looking For

• Looking for 6 months to 3 years experience in sales field (from any industry) can also apply.
• Strong interpersonal and communication (verbal & written) skills.
• Have a strong work ethic.
• Be a self-starter and self-engaged.
• Soft skills- High degree of emotional intelligence, positive attitude, team work, and passion towards sales.
• Have a passion for the staffing industry and have a desire to help people reach their career goals

Work Location - Bangalore

The Data Analytics Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Build and enhance the software stack for modelling and data analytics
• Incorporate relevant data related algorithms in the products to solve business problems and improve them over time
• Automate repetitive data modelling and analytics tasks
• Keep up to date with available relevant technologies, to solve business problems
• Become a subject matter expert and closely work with analytics users to understand their need & provide recommendations/solutions
• Help define/share best practices for the business users and  enforce/monitor that best practices are being incorporated for better efficiency (speed to market & system performance)
• Share daily/weekly  progress made by the team
• Work with senior stakeholders & drive the discussions independently
• Mentor and lead a team of software developers on analytics related product development practices

Qualifications:

• 10-13 years of data engineering experience.
• Experience in working on machine-learning model deployment/scoring, model lifecycle management and model performance measurement.
• In-depth understanding of statistics and probability distributions, with experience of applying it in big-data software products for solving business problems
• Hands-on programming experience with big-data and analytics related product development using Python, Spark and Kafka to provide solutions for business needs.
• Intuitive with good interpersonal-skills, time-management and task-prioritization
• Ability to lead a technical team of software developers and mentor them on good software development practices.
• Ability to quickly grasp the business problem and nuances when put forth.
• Ability to quickly put together an execution plan and see it through till closure.
• Strong communication, presentation and influencing skills.

Education:

• Bachelor’s/University degree or equivalent experience
• Data Science or Analytics specialization preferred

Our client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.

This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.

Requirement:

• 7-15 years of experience in software development.
• Hands-on design and coding are required.
• Expertise in React.JS.
• Good knowledge of database concepts and Microsoft SQL Server.
• Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
• Design and develop robust and scalable software components.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science or a technical field.

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

About company

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.