Work with Product Managers and customers to determine business
needs and solutions.
Address customer queries and issues in a timely manner.
Trouble shooting and resolving issues faced by end users
Problem Solving and Root cause analysis
Provide post-sales support to customers as needed.
Communicate customer feedback to design team in order to make
appropriate changes in product design.
Conduct internal application trials for verification and qualification of
product.
Interact with marketing team to maintain a high level of consumer
awareness of product.
Prepare training and marketing presentations for customers and sales
personnel.
Visit key customers to support specific design problems or
competitive situations.
Evaluate new software products and provide defect and enhancement
reports.
Assist in modifying existing product to improve system performance.
Maintain comprehensive tutorials to assist product team in designing
and development of new products.
Maintain clear and accurate documentations of problem solutions.
Experience in Companies related to Passive components,
Automation, Industrial Segment
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon