About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
About Simplilearn Solutions
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 2 years of professional experience in Android application development.
- Proficient in Java or Kotlin programming languages.
- Experience with Android Studio and version control systems (e.g., Git).
- Knowledge of RESTful APIs and integration with backend services.
- Solid understanding of Android UI/UX design principles.
- Familiarity with cloud services and mobile app security best practices.
- Strong problem-solving and debugging skills.
- Excellent communication and collaboration skills.
Key Responsibilities:
- Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
- Develop, test, and maintain high-quality Android applications with a focus on user experience.
- Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
- Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
- Optimize application performance, ensuring responsiveness across various devices.
- Assist in defining and implementing new features, working collaboratively within cross-functional teams.
- Conduct code reviews and provide constructive feedback to maintain code quality.
Note - Looking for folks from Tier1 or Tier 2 colleges !
What You will do
- Website and software application designing, building, or maintaining.
- Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
- Conferring with teams to resolve conflicts, prioritise needs, develop content criteria, or choose solutions.
- Directing or performing Website updates.
- Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
- Editing, writing, or designing Website content, and directing team members who produce content.
- Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
- Back up files from Web sites to local directories for recovery.
- Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.
- Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
- Determining user needs by analyzing technical requirements.
What you will need
- 5-7 Years of Experience
- Bachelor's degree in Web development or related field, or relevant experience.
- Solid knowledge and experience in programming applications.
- Skills Knowledge React JS & Next JS
- Proficient in JavaScript, HTML,CSS.
- Proficient in Routing, Api Management & Security.
- Dedicated team player.
- Ability to thrive in a fast-paced environment.
- Solid ability in both written and verbal communication.
- Knowledge of programming language and technical terminology.
- Able to develop ideas and processes and clearly express them.
- High degree of independent judgement.
- Able to solve complex problems
Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle
Strong understanding of JavaScript, HTML, CSS, and related web technologies
Experience with Redux or other state management libraries
Knowledge of modern front-end builds tools such as Webpack and Babel
Understanding of REST APIs and experience integrating them with a ReactJS front-end
Familiarity with Git and version control practices
Responsibilities:
Developing user-facing features using ReactJS
Building reusable UI components and libraries for future use
Ensuring the technical feasibility of UI/UX designs
Optimizing components for maximum performance across a wide range of devices and browsers
Collaborating with cross-functional teams to solve complex problems
Participating in code reviews and ensuring code quality through testing and debugging
Staying up-to-date with the latest industry trends and technologies related to ReactJS.
Key responsibilities:
- Strategize and execute influencer onboarding/ marketing
- Relationship management with influencers, agencies, and power users.
- Create a feedback loop for the product team to improve app utility & performance
- Collaborate with the marketing team to grow the app community
Mandatory experience:
- 2 to 4 years of experience in community building/sales teams of high-growth consumer apps in India.
- Experience working with Indian /global social media influencers for platform onboarding/ profile management/ influencer marketing campaigns
- Experience in working with Live video apps a plus Love for social media and short video apps. Self-usage is a big plus
- tier 1 university/ institute
- Opening and developing franchise outlets across East.
- Identifying interested parties, meeting them and convincing them to take franchises.
- Devising ways to increase profitability of franchise.
- Setting up the franchising model.
- Generating and Closing Leads for Franchise Sale.
- Being responsible for expanding the franchising network for the company and effectively managing it.
- Meeting potential franchisees by growing, maintaining, and leveraging the network.
- Researching and building relationships with new & existing franchisees.
- Responsible for Planning, approaching and pitching.
- Identifying potential business deals by contacting potential partners, discovering and exploring opportunities.
- Responsible for Sales forecasting and growth of business.
Desired Candidate Profile
What you need to have:
- Demonstrable industry experience of 2-4 years
- Excellent Communication and Negotiation Skills
- Good at Decision making
- Strong Analytical Skills
Skills/Experience
Great interpersonal communication skills; Keen eye for spotting data trends; A keen grasp for newtechnology; Learn mobile development from highly experienced developer. Learn more than just programming. You will get to learn about product lifecycle. Product architecture. Mobile UI/UX and more Professional, able to interact with vendors/clients; Positive, can do attitude. Stay current with our latest insights
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Working with marketing team for creatives, digital marketing for getting traffic on the key product types
- Working with Performance marketing team for better coordination on push, sms, email, facebook/ google
- Merchandising - Liaising with merchandising team to ensure we know what sells and that is served at right position (Sorting) - which customer sees what in each category - all data backed experiments
- Product Flow - Ensuring product flow is smooth, each time weeding out excess options, adding new relevant categories on L1, grid etc
- Monitoring and taking relevant actions for driving visits and conversions
- Working with assisted Sales team to drive better conversions, SOPs etc.
- Managing inventory for online for each category, sub category - planning ahead of sale etc
- Liaising with brand spoc for planning for peak marketing for margin/ inventory, Clearance sale stock with revised margins, return clauses etc
- Experience of 6+ years of managing a category in an e-commerce set-up or large FMCG companies
- Business development mindset and strong operational coordination skills
- Good negotiation skills
- Proficient in MS Office
- Attention to detail and comfortable working in a ground-up business environment.
- Team handling
- Strong experience in conversion improvement in an online environment, preferred
- Product management experience (not necessary a hard core product experience but with an understanding of customer journeys, basic UI/UX) would be an added advantage.
- Proven track record of scale-up and contributing to the revenue numbers.
- Understanding and ability to contribute to the various performance metrics (User/ Vendor/ Inventory/ Invoicing) across both online and offline channels.
The opportunity
The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.
You are great at
As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.
Required Candidate Profile
- 4 year degree in or equivalent experience
- 8+ years of engineering (software development) experience
- 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
- Proficient in building high performing APIs and writing specs
- Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
- Experience in SAP Hybris Commerce would be a plus
- Experience with integration, data handling technologies and other open source frameworks
- Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
- Team-orientated, passionate about developing others’ skills and capabilities
- Successful track record of working in large scale technology solutions
- Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly
TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.