Job Title: Program Management Associate
Location: HSR Sector 6, Bengaluru, India
Job Type: Full-Time - WFO
About HeyCoach:
At HeyCoach, we are a passionate and highly skilled group of professionals dedicated to transforming the education industry. We bring innovative solutions to address fundamental challenges and continuously work towards excellence.
About the Role:
As a Program or Learners Associate, you will play a vital role in supporting learners throughout their educational journey. This is an excellent opportunity. who are passionate about education and want to make a positive impact by guiding others toward success. Your core focus will be providing personalized assistance to learners, helping them solve challenges, and navigating their course journey.
Key Responsibilities:
· Personalized Support: Work directly with learners to understand their unique challenges and goals. Offer tailored guidance to help them overcome obstacles and progress effectively in their learning path.
· Assist with Assignments: Help learners navigate course materials and assignments. Clarify instructions, offer insightful explanations, and provide constructive feedback to ensure learners can complete tasks successfully.
· Facilitate Learning: Foster an engaging and supportive learning environment. Encourage learners to ask questions, seek clarification, and share their ideas. Promote collaboration and help build a community where learners feel comfortable and motivated.
· Monitor Progress: Regularly track and assess learners' progress, identifying areas where additional support may be required. Keep detailed records of learner interactions, ensuring their achievements are well documented.
· Effective Communication: Maintain consistent communication with learners through various channels like email, chat, or virtual meetings. Keep them informed about progress, assignments, and upcoming milestones, ensuring they feel motivated and supported.
· Collaborate with the Team: Work closely with fellow team members, instructors, and other stakeholders to create a seamless learning experience. Share insights, resources, and strategies to continually improve the educational journey for learners.
Qualifications:
· Passion for Learning & Helping Others: This role is ideal for individuals who are eager to contribute to the learning success of others and are motivated by the desire to grow within the educational field.
· Excellent Communication Skills: Strong verbal and written communication skills are essential to interact effectively with learners and team members.
· Organizational & Time Management Skills: Ability to prioritize tasks and manage multiple learner needs effectively within set timelines.
· Teamwork: Ability to work collaboratively in a team environment to ensure a smooth and supportive learning experience for all learners.
Shubham Vishwakarma
Full Stack Developer - Averlon
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