Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
About Series A Funded product Startup
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- Develop user-friendly web interfaces using modern frontend technologies such as HTML5, CSS3, and JavaScript frameworks.
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- Familiarity with RESTful APIs and asynchronous request handling.
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About the role
The Marketing team is responsible for driving Dabba's growth and brand affinity. The Marketing team works cross-functionally with sales, partnerships, product, ops, customer success, and design teams.
We are looking for someone to start and lead our editorial team. In this role, you will have the opportunity to help build out the new function, establish our editorial and content strategy across all of our owned platforms, and help drive new business and the adoption of Dabba's products and services. You will work closely with Dabba's founders and cross-functional leadership teams.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
Developing Dabba's editorial strategy to increase awareness and trust
Creating and maintaining editorial calendars that align with the rest of the business’s priorities, including demand generation campaigns, product launches, and SEO
Owning and maintaining Dabba's blog, resources and guides, working collaboratively with stakeholders to develop relevant and timely content
Writing, reviewing, and editing short and long-form content, including website copy, white papers, and blogs
Collaborating with our subject matter experts (product, engineering, operations teams) to develop helpful and impactful written pieces for our target audiences
Creating and driving our SEO strategy to increase top-of-funnel awareness
Define, document, and maintain our style guides and editorial guidelines
You might be a good fit if
You have 5+ years of experience in B2B content marketing
You have excellent writing and editing skills
You have a proven track record of developing engaging content that drives business results across the funnel
You have experience copyediting and developing style guides
You demonstrate strong collaboration, decision-making, and communication skills
You are results-oriented and self-motivated, able to think strategically and execute tactically
You can effectively communicate value propositions and drive initiatives across diverse audiences
You are highly resilient and remain optimistic in the face of adversity — you see the challenge as an opportunity for growth and impact
You possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts
You are collaborative and enjoy working on teams
You are an excellent internal communicator
You excited about building strong content programs within a company that is positioned with aggressive growth goals
You are hyper-organized about prioritizing project requests and committing to deadlines
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
Tell us a little bit about yourself and why you are interested in what we are doing
Attach your resume
Include the URL to your LinkedIn
- Manage front desk operations, welcoming visitors and handling phone calls;
- Schedule and confirm appointments for meetings and interviews;
- Provide general administrative support, including data entry and filing;
- Assist with recruitment tasks, such as job postings and resume screening;
- Facilitate employee onboarding and orientation processes;
- Maintain and update HR records and employee files;
- Manage HR-related correspondence and communication;
- Support basic HR functions, including payroll and benefits administration;
- Coordinate HR-related events, training sessions and meetings;
- Resolve day-to-day HR and administrative issues for employees and visitors
Job Description
We are hiring full-stack developers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. Market-driven competitive salary for the right candidate
Roles & Responsibilities:
- Work with the Business Teams & Product Managers, understand the requirements and design the technical architecture and implement it
- Build the code independently according to the technical specifications, detailed design, maintainability, and coding and efficiency standards
- Create a technical design from Functional Design Doc / Requirements Doc and be able to troubleshoot with debugging skills
- Own product and its features from conception to delivery.
Qualifications:
- Proficiency in Node JS, and React JS.
- Hands on experience in developing customer facing Node JS based applications is a must.
- Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
- Familiarity with datastores such as MySQL, Oracle, Redis, and Solr/Elasticsearch.
- Knowledge of logging frameworks such as fluentd, logstash etc.
- Knowledge of Containerization (Docker, Kubernetes etc.) will be an advantage
- Writing and utilizing RESTful API services and performance tuning web applications
- Experience with cloud providers such as AWS, Azure etc.
- Passion for building & scaling consumer-facing products.
- Attention to detail, good communication and organizational skills
10+ Years IT experience
4+ Years Product Design to Delivery experience
Should have lead and managed product engineering teams
Experience working with management & key product stakeholders (Business & Technical)
Should be a Agile practitioner
Experience with micro-services architecture concepts and industry best practices
Hands on experience in Full-stack development tools and technologies