Customer Relationship Manager

 Pega Certified Lead with hands-on understanding of Pega Build, Design, Architecture

• Innovative zest for creating Intellectual Properties, Accelerators and solutions which can impact business value on Applications.

• Thorough understanding of current and future technology trends and ability to leverage them with minimum interventions and creating cost-effective value propositions with winning themes to make definite GTM impact.

• Participate in short-term consulting engagements and pre-sales assessments/workshops

• Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs

• Assist overlay sales in supporting the named logo list of must-win prospects

• Assist marketing team in driving practice specific campaigns – develop key messages, design relevant content

• Drive customer visits, pre-sales workshops and expertise presentations

• Secures input from all necessary solution stakeholders and adapts solutions, as necessary.

🚀 Join Altruist Technologies Pvt. Ltd.

Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)

📍 Location: Sector 127, Noida | 🕘 Shift: Day Shift

📌 Work Type: On-Site | 💼 Employment: Full-Time

👥 Openings: 600 | ⏳ Notice Period: Immediate

✨ About the Role

We’re hiring enthusiastic individuals to be part of the Axis BPO Process at Altruist Technologies. If you’re passionate about customer service and have a knack for communication and cross-selling, this is your chance to kick-start a rewarding career.

🔹 Key Responsibilities

• Handle inbound calls and resolve customer queries
• Promote and cross-sell relevant products/services
• Maintain accurate call records & reports
• Adhere to company processes and quality standards

🔹 Eligibility

• Education: Graduation (10+2+3)
• Age: 18–30 years
• Experience: 0–3 years (Freshers welcome!)
• Languages: Fluent in English & Hindi
• Skills: Excel, Communication, Calling

💡 Why Join Us?

✅ Growth-focused environment

✅ Skill development & career opportunities

✅ Energetic, modern workplace in Noida

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

“The only way to do great work is to love what you do”. Are you someone who embraces challenges or is interested to do something out of the box? Fission Labs leverages cutting-edge technologies to foster innovation and provides scalable solutions to identify customers’ core business needs. We manage end-to-end product development by optimizing new technologies such as AI, ML, Salesforce, Bigdata, Cloud and so on. We provide scalable solutions to some of the best Silicon Valley start-ups and enterprises.

Work Location-Hyderabad-Shift timing 4 PM to 1 AM IST with attractive shift allowances

Roles and responsibilities:

• Responsible for the development of Salesforce.com solutions within the scope of Business Applications projects and enhancements
• Apply best practices and technical/business experience to Salesforce solutions, including design trade-offs and communication of design decisions
• Work with backend systems, integration, and data warehouse team members to implement integrated data and process flows. Analyze and recommend improvements to existing data and process flows.
• Support Salesforce.com system administrators as necessary to set up fields, profiles, roles, security, and other configurations
• Responsible for source code management including check-in, code merges, and branch management, using tools such as Git and Jenkins

             Educational Qualifications

• E / B.Tech / M.E / M.Tech / M.S / MCA graduate (preferably from a reputed college or University) with minimum 3-7 Years of experience in Salesforce development with a Product based company (Preferably Cloud or Mobile based)

              Technical Attributes

• 4-9 years of experience in developing large-scale solutions on the Force.com platform. At least two large enterprise Salesforce implementation projects involving multiple releases, change management processes, and/or multi-locale deployment.
• Experience in Lightning Framework, Apex, Visual Force, Triggers and Patterns and must have completed 2 salesforce certifications.
• Experience in LWC is a must.
• Must have experience in CI/CD and provide inputs for integrating Salesforce with other cloud and noncloud solutions. 
• Expertise in Sales Cloud or Service Cloud or Community cloud is mandatory
• Experience in translating business requirements into working solutions using a combination of Salesforce.com configuration and custom development approaches
• Expertise in building customer-facing, web-based user interfaces for customer and partner communities, with an understanding of HTML/XHTML, XML, Java, JavaScript, CSS, AJAX, SQL, SOAP based or RESTful web services

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

We are SOCIAL.HR

          An early-stage HR-Tech (SaaS) company. We aspire to be the leading self-driven career platform with intelligence. We are putting together a strong founding team of Chief Technical Officer. The founders have about a decade of experience in Sales, Marketing, HR & mobile application development.

Who is?

A Co-Creator/Co-Founder/Chief Technology Officer will be our first technology go-to expert who can own product development, technology for the scratch and scale it along the journey. You are a tech hack who can [Alt+f9] layers of complex computing problems. You have built amazing products and enterprise systems in the past and looking for the next big challenge? 

Do you have it?

1. 6-12 years of experience in building a product from the ground up to scale
2. You are hands-on with codes, active portfolio, and contribution
3. You have built enterprise-level products
4. You have explored and played around building great team culture
5. You have the ability to attract and retain talent

We Look for?

1. In it for a long term
2. Thinking outside the box
3. Not afraid to challenge the conventional wisdom
4. Moving decisively towards business goals
5. Flexible managing work-life balance

Are you the right fit?

1. If you are a get my hands dirty kind of leader with deep experience in building and scaling large enterprise-grade product
2. The latest tech stacks are just walk in the park
3. You have Identified, compared, selected, and implemented technology solutions to meet current and future needs
4. You have built end to the end cloud platform on AWS and are aware of best practices followed
5. You are a flawless executor with an entrepreneurial spirit
6. You have a keen eye for maintaining exceptional coding practices
7. You have assembled and lead a team of highly motivated engineers
8. Prior experience in data science and deep learning is a plus but not mandatory

We offer

We are looking for 2+ Year experienced Back-end developer to join our Team.
You will be responsible for the development and management of server side of our web applications in terms of quality and scalability. 

You should be passionate about writing optimised codes, and solving problems in real time, Data Structure and Algorithm. 

Responsibilities : 

- Write clean code to develop functional web applications 

- Should be adaptable to good practices and standards 

- Capable to write scalable codes. 

- Gather and address technical and design requirements 

- Build reusable code and libraries for future use 

- Follow emerging technologies 

Required Candidate profile

Requirements : 

- Hands on experience on Node Js, Typescript, Mongodb, Elastic Search, Kafka, RESTfull Apis, Python(Django),  Angular, Flutter / Dart

- Excellent analytical and time management skills 

- Teamwork skills with a problem-solving attitude 

- Understanding of deployment process with AWS/Digital Ocean/Microsoft Azure 

- Good Understanding of System Design. 

- Should be aware of design patterns 

- Understanding of TDD 

- Unit Test Frameworks - Chai, Mocha, Sinon, Supertest, Knock 

What we are looking for

- We are looking for a candidate with around 2 years of experience in Backend Development. We are looking for a team player with a very good attitude.