Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
About Series A Funded product Startup
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Job Desctiption
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- Aid implementation of the solutions at client site
- Ensure client comfort and ease of use of deployed solutions
- Compare and upsell complementary solutions to those already existing at client locations
- NO CODING will be required in the job profile
We are looking for an Angular Developer with 2 - 4 years of experience who can -
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About Company: Applicate IT Solutions Pvt Ltd
Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales.
Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales!
Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands.
You can also visit our website http://www.applicate.in/">www.applicate.in or YouTube Channel for details of our company, product portfolio and customer feedbacks.Role Summary:
Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative
We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads.
As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer.
Responsibilities:
- Generating new leads & Meeting Sales goals by cold calling, email marketing etc.
- Develops new accounts by researching and identifying potential leads, soliciting new business, building connections.
- Diligent follow-ups with inbound leads supported by subsequent email communications
- Route qualified leads to outside sales team by initiating appointments
- Achieve quarterly and annual sales targets
- Maintain strong MIS of all leads and accounts
- Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
- Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
- Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks
Qualification & Key Skills:
- Min 1 years of experience in Similar Role and domain.
- Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.
- Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred)
- Good hands on in excel (Mail merge, data entry etc.) and other office products.
- A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection.
- Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing.
- Strong understanding of sales cycle
- Strong secondary/internet research skills
- Knowledge of lead generation, nurturing and converting a potential lead to appointments
Experience in PLSQL OR PL/SQL OR Oracle
SQL Server
However, Most importantly, you will need to be very passionate about building products and will need to thrive in a startup environment.
Responsibilities -
- Architect, develop and maintain core products and services of the company.
- Create database architecture and best practises for optimization in speed and product operating costs.
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs with high-volume large scale transaction processing capabilities.
- Collaborate with design teams to ensure flawless UI and UX is achieved
- Build features and applications with a mobile responsive design
- Write technical documentation
- Test software to ensure responsiveness and efficiency
- Work with customers in evaluating technical requirements.
- Work closely with the product managers to achieve product vision and goals
- Review work of other developers and contractors, provide feedback and mentoring.
- Assist in the hiring of technical talent.
Requirements & Qualifications
- Proven experience as a Full Stack Developer or similar role for atleast 3 years
- In depth knowledge of Ruby on Rails, NodeJS, ExpressJS or Restify
- Experience implementing applications using Angular 1 or React
- Experience creating front end applications using HTML5, Angular, LESS/SASS
- Hands on experience with JavaScript Development on both client and server-side
- Automating the building and deploying of code along with continuous integration (Jenkins/Hudson) and version control (SVN, Git)
- Strong experience is deploying and managing application in AWS and Google Cloud
- Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
- Experience with modern frameworks and design patterns, minimum 2 years experience with MEAN Fullstack paradigm
Most important requirements and TLDR -
- Know how to create apis and applications
- Know how to architect and scale databases
- Know how to build front end for applications
- Know how to deploy applications on the cloud
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- Strong technical skills/domain expertise