Customer Relationship Manager

Company Overview: SkillDeck is a fast-growing training and development organization specializing in high-demand areas like HR, technology, digital marketing, and more. We aim to empower professionals and students by providing top-tier training solutions that enhance employability and performance. We’re seeking proactive Business Development Executives who can forge valuable partnerships with colleges and corporate organizations, accelerating our reach and impact.

Job Summary: As a Business Development Executive for Partnerships, you will play a critical role in expanding SkillDeck’s influence in the education and corporate sectors. You will be responsible for identifying, approaching, and securing partnerships with educational institutions and businesses to facilitate large-scale training and upskilling initiatives. This is a high-impact position where you will contribute directly to SkillDeck’s growth strategy.

Key Responsibilities:

1. Partnership Acquisition:

• Identify and develop relationships with key stakeholders in colleges, universities, and corporate organizations.
• Initiate and conduct meetings with decision-makers to present SkillDeck’s course offerings, subscription models, and other training solutions.

Proposal Development:

• Create customized partnership proposals and presentations that address the needs of academic and corporate clients.
• Draft and negotiate partnership agreements, including terms of collaboration, pricing, and deliverables.

Market Research & Analysis:

• Conduct research to identify trends and demand in training areas like HR, data science, digital marketing, etc., within the college and corporate sectors.
• Analyze the competitive landscape and adjust partnership strategies accordingly to position SkillDeck as a preferred training partner.

Project Management:

• Oversee the successful implementation of partnership agreements, ensuring that deliverables and timelines are met.
• Collaborate with internal teams (content, marketing, and product) to customize course offerings as per partner requirements.

Relationship Building & Networking:

• Maintain ongoing relationships with existing partners, providing regular updates and exploring opportunities for growth.
• Attend industry conferences, networking events, and educational fairs to promote SkillDeck and connect with potential partners.

Reporting and Goal Tracking:

• Track partnership performance metrics, generate reports, and present insights to management.
• Meet or exceed quarterly targets for new partnerships, revenue, and client engagement.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 3-5 years of experience in business development, sales, or partnership roles, preferably in the education or training industry.
• Proven track record of closing deals with academic institutions or corporate clients.
• Strong negotiation and communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Familiarity with training and development trends, particularly in technology and professional upskilling.

Preferred Skills:

• Experience with CRM software for tracking leads and managing client relationships.
• Established network within the education or corporate training sectors.
• Knowledge of digital marketing, HR, or technology-related training is a plus.

Why Join Us:

• Opportunity to work with a leading brand in the training industry.
• Competitive salary with performance-based incentives.
• Career growth potential within a rapidly expanding organization.
• Exposure to diverse projects and client bases.

The Role:

A seasoned, experienced Enterprise SaaS sales & business development leader to join the growing company's leadership team. In this role, you are responsible for developing and executing sales and go-to-market strategies that help achieve new client sales & revenue goals for the company. The VP of Business Development & Sales will also work closely with other stakeholders to drive strategic direction and resource allocation for the company.

Key Responsibilities -

- Strategic Thinker & Leadership: Leading from the front on all important Client facing discussions, while providing direction to the team on the positioning, go-to-market strategy and priority amongst the prospect segments.

- Full Sales Cycle Ownership: Tactfully and strategically enable the team to follow up with the prospects regularly, host the commercial negotiations and drive the needed urgency towards deal closures.

- Partnerships & Influencer Management: Actively discover, acquire and engage with strategic partners/industry influencers, consultants and resellers to drive an efficient channel of demand creation and client acquisition across multiple geographies

- Data & Process Driven-You obsess with data, analytics and processes to ensure repeatability and consistency around meeting & exceeding the Quarterly goals and also enabling data-led experimentation in short delivery cycles.

- Team Management - Manage a team of Sales representatives responsible for selling Enterprise Software and New Customer Acquisition

Skills Required:

- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies

- Extensive experience negotiating terms and closing contracts for business

- Strategic thinker with strong storytelling skills and written communication

- Strong cross-functional partner, particularly with Product, Marketing and Client Management teams.

- Experience of selling to the US from India

At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain lenders with off-chain borrowers.

What we’re looking for:

Currently, we are seeking a Senior Backend Engineer to take charge of designing, developing, and maintaining our backend systems. As a pivotal team member, you will play a key role in ensuring the resilience, scalability, and security of our systems. You’ll collaborate closely with cross-functional teams, including smart contract developers, frontend developers, product managers, and designers, to deliver high-quality software solutions that drive our success. 

What You'll Do:

• Build and contribute to backend systems supporting Qiro products, interacting with different blockchain networks and external systems.
• Design and develop scalable and resilient client-facing backend APIs, internal services, and scripts for efficient execution of business logic.
• Architect and implement scalable backend solutions capable of handling growing user loads and evolving business requirements.
• Develop and maintain comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.
• Implement monitoring and debugging tools to proactively identify and resolve issues, ensuring high system availability.
• Collaborate with engineers, QA, and DevOps teams to deliver high-quality code within project timelines.
• Document code, APIs, and technical processes to facilitate knowledge sharing within the team and support the onboarding of new developers.

What Makes a Great Candidate:

• Strong experience in Node.js and Typescript, with proficiency in frameworks like ExpressJS (additional stacks may be used based on project requirements).
• Previous work experience in the blockchain/DeFi space, demonstrating a strong technical understanding of the EVM ecosystem.
• Proven expertise in developing backend REST APIs at scale, handling high request volumes while maintaining low latency and optimal system performance.
• Extensive professional experience in software design and architecture.
• Deep knowledge of testing frameworks and principles.
• Passion for exploring new technologies and the ability to autonomously evaluate them, making suggestions for improvement.

Nice to Have:

• Bachelor’s or Master’s degree in Computer Science.
• Smart contract development experience.
• Understanding of real-world asset tokenization on-chain.

Benefits:

• Competitive salary with regular reviews.
• Flexible remote work.
• Flexible working hours.
• Opportunities for professional growth—your success has no limits when you're driven to excel.

If you are excited about the prospect of contributing to our mission and possess the skills and passion we're looking for, we invite you to be a part of our innovative journey at Qiro. Apply now to join a team where success knows no bounds!

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
•  

System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

ESPORTS PROJECT MANAGER

Tesseract Esports is seeking a talented, enthusiastic and highly organized Esports Project Manager to join our team. As a successful hire for this role, you should be a strong communicator, have a passion for planning and organizing and enjoy working inside a flexible team-oriented environment. You should be well versed in project management styles, methodologies and processes. Tenacity, self-direction and follow-up skills are a must as well as the ability to anticipate issues and find effective solutions.

As a Esports Project Manager, you will lead and take part in developing, implementing, executing and reporting on different esports initiatives and projects. You will work closely with internal cross functional teams like league operations, production, creative, marketing as well as external partners, clients and vendors to ensure success of all our projects and programs.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Responsibilities & Duties

• Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
• Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
• Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
• Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
• Manage project expectations, timelines, milestones and deliverables.
• Conduct post mortems and create recommendation reports based on detailed project analysis.
• Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
• Develop best practices and tools for project execution and management.
• Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
• Act as the primary contact for day to day information and updates for partners and client personnel.
• Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
• Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
• Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).

Qualifications (Required)

• Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
• 2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
• Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
• Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
• Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
• Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
• Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
• Strong written, verbal and interpersonal communication skills.
• Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
• Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
• Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
• A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
• Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
• Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

• Experience working as a project manager in the esports industry.
• Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
• Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.

Content Writer

Roles & Responsibility:

To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.

Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.

Create content which gives website readers access to information in a simple, easy to understand language.

The content writer should know the target audience and write content to engage and draw visitors.

Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.

Creating stories from in-house reports/surveys monthly.

Developing new ideas for web content.

Work with team members to enhance content pieces.

Desired Profile

Freshers with impressive writing skills are welcome.

As a web content writer, the ability to write engaging content for websites.

Knowledge in writing content for websites/print/company blogs.

Good written and communication skills.

Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.

Excellent time management skills.

Personal Traits:

Excellent written and oral communication skills.

Excellent problem-solving skills.

Should be excellent in Time Management, Planning Skills & Organizing Skills.

Responsibilities

• Deliver products on scope, time and with the highest quality
• Set up coding standards and processes in the team 
• Ensure adherence to engineering best practices, scalable architecture and modular design
• Lead efforts of a rapidly growing engineering team of strong individual contributors
• Lead design and code reviews and ensure high quality in implementation
• Ensure performance and security criteria are met
• Communicate technical directions to all levels within the company
• Report the status of work and present solutions 
• Contribute to organization-level goals like talent hiring, people skill development, etc.

Qualifications

Required Experience

• Love for Software and the Microsoft tech stack.
• 4+ years of experience with .NET, C#, ASP.NET, Microsoft Azure, etc
• Passion for upcoming tech; experience/tinkering with ASP.NET Core, Azure Cosmos DB, etc
• Basic SQL programming 
• Ability to work with client-side scripting languages; newer frameworks and paradigms such as React, Flutter or Angular
• 2+ years of experience developing large/complex application end-to-end

Technical Skills

• Proficiency in Web Development is required.
• Strong middle-tier development (API's).
• Should be hands-on with the technical deliverables.
• Very strong software engineering - design, development and testing, experience.
• Good understanding of design / architectural patterns and automation platforms.

Other Skills

• Excellent written and oral communication, team skills
• Ability to handle ambiguity and collaborate across multiple groups
• Ability to manage multiple projects/tasks concurrently and drive them to success
• Facilitate collaboration in cross-company discussions (i.e. vendor teams)
• Sound problem resolution, judgment, negotiating and decision making skills
• Excellence in strategic thinking, leadership and be able to influence without authority.
• Ability to rapidly assimilate new information and techniques