Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
Shubham Vishwakarma
Full Stack Developer - Averlon
About Series A Funded product Startup
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React Native
Javascript
iOS App Development
Android DevelopmentMust-haves:
1. You need to be excited about the problem that we are trying to solve
2. 2+ years of experience building applications in React Native
3. Build pixel-perfect, buttery smooth UIs across both mobile platforms.
4. Strong JS fundamentals
5. Experience with iOS or Native Android development experience
6. Ability to give clarity and communicate well with the team, including
Product, Backend and Dev-Ops (if and when needed)
7. Ability to use profiling tools well, getting to root causes of bugs fast
8. Ability to pick and work on adjacent technologies if and when
required (Eg: If the best performance monitoring solution needs a
basic firebase setup, that should not be a blocker for you to go ahead
and do so)
9. Maintain code and write unit tests to ensure the product is of the
highest quality.
10. Reach out to the open-source community to encourage and help
implement mission-critical software fixes—React Native moves fast.
11. You need to be comfortable working in a remote environment (Good
internet connection and availability on phone is required)
12. Keen to learn!
Good to have:
1. Experience with React.js
2. Experience in Test Driven Development
3. Ability to tell Product what creates better User Experience, ability to
tell backend what API responses will help the user get a faster load
time
4. Inquisitiveness to understand the system as a whole, and not only be
stuck to your domain of expertise (Eg: Asking questions like why
does this particular response take so much time as compared to
others, and brainstorming with the backend engineer on how to
improve on it
Role – Business Development Executive (F/M/X)
Experience – 3+ Years
Position - Work from Office
About Us
Join a team that wants to make the impossible possible
- We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
- We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
About You
As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
- 3+ years of proven experience in the business development area.
- Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
- Strong knowledge of bidding platforms like Upwork and Fiverr.
- Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
- Strong communication and interpersonal skills for building meaningful relationships with clients.
- Strong customer service and sales skills for generating leads.
- Advanced presentation and persuasive skills.
- Advanced decision-making and problem-solving skills.
- Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
- Sharing knowledge with others and helping others to grow is a matter of course for you.
- Very good English skills in written and spoken.
A day in the life of our Business Development Executive
- Attracting new clients by innovating and overseeing the sales process for the business.
- Working with management to identify and manage company risks that might prevent growth.
- Identifying and researching opportunities that come up in new and existing markets.
- Preparing and delivering pitches and presentations to potential new clients.
- Communicating with clients to understand their needs and offer solutions to their problems.
- Building high-level technical concepts together with the team to create meaningful proposals.
- Creating positive, long-lasting relationships with current and potential clients.
- Ensuring excellent customer service through regular client follow-up
- Translating proposals into ready-to-sign contracts
- Owning the sales lifecycle from prospecting to implementation
- Managing virtual and in-person sales meetings
Java
Kotlin
Redis
Go Programming (Golang)Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-english speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet. One big need is that of sharing thoughts. Twitter serves this need globally through a micro-blogging platform. However most of the Tweets are in English and the vernacular Indian feels out of place on it. To solve that problem, we started Koo.
About The Company
The app is a micro-blogging platform in Indian languages. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their mother tongue using Audio/Video/Text. Koo gives a voice to Indians and enables the “Best of India” to share their thoughts with the “Rest of India”. We provide a personalised feed to users by letting people select the people they want to follow. The user is then shown content from these people. Some of the top minds of India are invited to share their thoughts and opinions on various topics. Users can follow such personalities and follow what they are talking about, and share their opinions too.
We are a Series A venture funded company. It has raised $6.5 million from stellar investors like Accel Partners, Shunwei Capital, Kalaari Capital, 500startups and Blume Venture Partners.
Technology Team & Culture
Nishant (CTO), has headed engineering for large and complex platforms like Coverfox and CitrusPay catering to the needs of millions of consumers. Technology team comprises sharp coders, technology geeks and guys who have tried entrepreneurship or are very entrepreneurial in nature and extremely passionate towards technology. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app nearing 1 million downloads from play store and take a look at what we are trying to build. Technology stack compromises of a wide variety of cutting edge technologies like Elixir, Java 11, Reactive Programming, MongoDB, Neo4j, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. Working hard & party harder is the mantra that we believe in.
Technology skill sets required for a matching profile
1. Work experience between 2 years to 8 years in building large scale high user traffic consumer facing applications with desire to work in a fast paced startup.
2. Knowledge on reactive and asynchronous programming is preferable. If you have worked with coroutines, goroutines, high concurrency or optimized number of threads for processing on your backend server you could be a good fit.
3. Extremely proficient at writing performant, scalable and production ready code in Kotlin, Java (8 or above, comfortable with concepts like lambda, streams, multithreading etc), Elixir, Rust, or Golang. Should be familiar with static code analysis, code coverage and code reviews.
4. Experience with NoSQL DBs like MongoDB, Cassandra, Redis or Aerospike is required.
Knowledge of graph DBs like Neo4j is preferred.
5. Strong in algorithms, problem solving and data structures.
6. Knowledge of TDD and experience with building applications integrated with CI-CD pipelines (automated build, tests and deployments).
7. Exposure to micro-services with good understanding of containers, kubernetes, logging, alerting and monitoring. Inter services communication. Should know how to handle multiple versions of APIs.
Selected intern's day-to-day responsibilities include:
1. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
2. Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action
3. Set up and optimize company pages within each platform to increase the visibility of the company's social content
4. Moderate all user-generated content in line with the moderation policy for each community
5. Create editorial calendars and syndication schedules
6. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information
7. Collaborate with other departments (customer relations, sales, etc.) to manage reputation, identify key players, and coordinate actions
Who can apply:
1. Internship experience or knowledge on SMM
2. Immediate Joining
3. Should be available for 3 months.
4. Part time Internship
.NET
C#
C++Job description :
The responsibilities of developers include writing code, designing solutions for applications, and improving functionality.
Creating top-quality applications.
Collaborating with front-end developers.
Ensuring that junior staff delivers according to standards.
Improving functionality.
Using the most updated and appropriate technologies.
Designing and building application layers.
Key skills: asp.net, C#,MVC, C++, Visual Studio, SQL
Supporting today’s data driven business world, our client acts as a full-stack data intelligence platform which leverages granular and deep data from various sources, thus helping the decision-makers at the executive level. Their solutions include supply chain optimization, building footprints, track construction hotspots, real estate, and lots more.
Their work embeds geospatial analytics, location intelligence and predictive modelling in the foundations of economic modelling and evaluation theory to build data intelligence layers for their clients which include governments, multilateral institutions, and private organizations.
Headquartered in New Delhi, our client works as a team of economists, data scientists, geo-spatial analysts, etc. Their decision-support system includes Big-Data, predictive modeling, forecasting, socio economic dataset and many more.
As a Talent Acquisition Specialist, you will be responsible for coordinating with hiring managers to identify staffing needs and precise requirements.
What you will do:
- Supporting in building JDs & other hiring materials
- Devising and implementing sourcing strategies to build pipelines of potential applicants, including coordination with hiring agencies
- Creating and implementing end-to-end candidate hiring processes
- Working with hiring managers to ensure clear candidate/ interviewer expectations
- Building and managing onboarding protocols and checklists
Desired Candidate Profile
- MBA (HR) preferred
- Non-MBAs with 2+ years of experience in related fields can also apply
- Work experience in talent acquisition teams of start-ups or technology companies
- Familiarity with hiring portals & professional networks like LinkedIn
Jenkins
Docker
Kubernetes
Amazon Web Services (AWS)- As a DevOps Engineer, you need to have strong experience in CI/CD pipelines.
- Setup development, testing, automation tools, and IT infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Selecting and deploying appropriate CI/CD tools
- Deploy and maintain CI/CD pipelines across multiple environments (Mobile, Web API’s & AIML)
Required skills & experience:
- 3+ years of experience as DevOps Engineer and strong working knowledge in CI/CD pipelines
- Experience administering and deploying development CI/CD using Git, BitBucket, CodeCommit, Jira, Jenkins, Maven, Gradle, etc
- Strong knowledge in Linux-based infrastructures and AWS/Azure/GCP environment
- Working knowledge on AWS (IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, etc)
- Experience with Docker containerization and clustering (Kubernetes/ECS)
- Experience on Android source(AOSP) clone, build, and automation ecosystems
- Knowledge of scripting languages such as Python, Shell, Groovy, Bash, etc
- Familiar with Android ROM development and build process
- Knowledge of Agile Software Development methodologies
Ruby on Rails (ROR)
RubyThe ideal candidate should demonstrate the following:
- Fluency in Ruby on Rails, RDBMS & Nosql and Background Job process management.
- Working experience of JavaScript, HTML5 & CSS3, jQuery (show us what you have created!)
- Experience with Angular.JS, Node.JS, PWA, AWS, Google Cloud a major plus
- Excellent problem solving skills and ability to break complex problems into simpler tasks
- Hard working, self-starter, proven ability to manage multiple projects to strict deadlines
- Ability to participate in high level strategy discussions, work in areas outside of your comfort zone, and work quickly to get things done
What is expected of you:
Responsible for architecting and implementing optimal development processes, leading the entire development team, making major decisions, conducting code reviews with a hands on approach to the development of all front-end/back-end and/or mobile functionality.
.NETC#
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Full Stack Developer - Averlon