Customer Relationship Manager

About Us

Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life. 

Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast. 

Guiding Principles 

• Living and breathing our guiding principles on a daily basis is key to success at Incubyte: 
• Relentless Pursuit of Quality with Pragmatism 
• Striving for exceptional quality without losing sight of practical delivery needs. 
• Extreme Ownership Taking full responsibility for decisions, work, and outcomes. 
• Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths. 
• Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’. 
• Invite, Give, and Act on Feedback 
• Creating a culture of timely, respectful, actionable feedback for mutual growth. 
• Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients. 

Role Overview

As a Senior Software Crafter at Incubyte, you are a highly competent engineer who leads complex projects and drives strong technical outcomes at a project or team level. The role focuses on elevating technical quality, guiding teams through high-impact challenges, and strengthening engineering maturity through mentorship and candid feedback. 

At this level, you play a key role in resolving critical incidents, leading large improvement initiatives, and contributing to domain or guild efforts that create positive, lasting change across Incubyte.

At Incubyte, AI is not an add-on but a co-creator in our craft. From refining requirements to reviewing and refactoring code, you’ll pair with AI to explore solutions faster, catch issues earlier, and raise the quality bar continuously. AI accelerates how we learn, experiment, and deliver — enabling you to focus on solving the right problems with impact while being tech and domain agnostic – true consultants at heart.

Responsibilities

• Lead and deliver projects of high complexity
• Drive technical quality across projects using sound engineering judgment
• Mentor, sponsor, and provide candid, trend-based feedback to engineers
• Provide strategic feedback that leads to improved project and delivery outcomes
• Resolve critical incidents and complex production issues effectively
• Refactor complex systems pragmatically to improve stability and maintainability
• Design scalable, observable, and maintainable systems
• Support post-incident learnings to strengthen systems and practices
• Inspire others in craft and technical mastery through impactful contributions
• Lead large improvement initiatives that balance quality with pragmatism
• Handle difficult conversations respectfully and constructively
• Lead calmly during crises and create safety for experimentation
• Provide creative, business-aligned technical solutions
• Engage in domain or guild initiatives to drive positive change
• Contribute ideas that elevate Incubyte’s brand, culture, and engineering practices
• Use AI to accelerate design, testing, and delivery.

Requirements

What We’re Looking For

• ⁠6+ years of hands-on software development experience, particularly in ReactJS, TypeScript, HTML, and CSS.
• A curious and constant learning mindset that looks at tech to an end to solve problems.

Life at Incubyte

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat — with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.

Benefits

• Dedicated learning & development budget.
• Sponsorship for conference talks.
• Comprehensive medical & term insurance.
• Employee-friendly leave policies.
• Home Office Fund
• Medical Insurance

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Worksoft Certify

ROLE – Worksoft Certify Tester

Experience: 4 -13 years

Location – Blore/Chennai/Hyderabad

• Experience on SAP SD / MM functional testing experience
• Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
• Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
• Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
• Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
• Exposure in cloud applications
• Experience Design & implement automation framework
• Customize automation best practices experience
• Good communication, documentation & presentations skills.
• Experience in implementing Devops tools added advantage
• Experience & automation exposure in S4 journey is the plus
• Experience in building Test management & reporting Dashboard

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

PlanetSpark is Hiring !!

Title of the Job : Data Analyst ( FULL TIME)

Location : Gurgaon

Roles and Responsibilities/Mission Statement:

We are seeking an experienced Data Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent problem-solving skills, and a passion for uncovering actionable insights from data. As a Data Analyst, you will be responsible for collecting, processing, and analyzing large datasets to help inform business decisions and strategies and will be the source of company wide intelligence

The responsibilities would include :

1) Creating a robust Sales MIS

2) Tracking key metrics of the company

3) Reporting key metrics on a daily basis

4) Sales incentive and teacher payout calculation

5) Tracking and analyzing large volume of consumer data related to customers and teachers

6) Developing intelligence from data from various sources

Ideal Candidate Profile -

- 1-4 years of experience in a data-intensive position at a consumer business or a Big 4 firm

- Excellent ability in advanced excel

- Knowledge of other data analytics tools and software such as SQL, Python, R, Excel, and data visualization tools will be good to have.

- Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.

- Exceptional analytical ability

- Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.

Eligibility Criteria:

- Willing to work 5 Days a week from office and Saturday - work from home

- Willing to work in an early-stage startup .

- Must have 1-3 years of prior experience in a data focused role at a consumer internet or a Big 4

- Must have excellent analytical abilities

- Available to Relocate to Gurgaon

- Candidate Should his own laptop

- Gurgaon based candidate will be given more preference

Join us and leverage your analytical expertise to drive data-driven decisions and contribute to our success. Apply today!

About The Company

Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.

We offer visually engaging and user-centric interactive solutions tailored to the business needs.

We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.

Roles and Responsibilities:-

·        Identify target Clients. Approach and gather desired outcomes of marketing

·        Research and develop marketing plan, and evaluate success strategy for bringing in new clients.

·        Understand client requirements.

·        Outbound client acquisition through social media and networks.

·        Create awareness and develop the brand.

·        Communicate with target audience, build and develop customer relationship.

·        Help with marketing plans, advertising, direct marketing and campaigns.

·        Maintain and update customer databases.

·        Develop relationships with key stakeholders, both internal and external.

Key Skills Required:-

·        Excellent communication skills and the ability to network.

·        Teamwork Skills.

·        Adaptability and ability to juggle multiple reports.

·        Strong attention to details.

·        Good organisation and planning skills.

·        Creativity, writing and designing skills.

Eligibility criteria:-

·        Someone who is passionate about his/her work.

·        Excellent problem-solving skills.

·        Ability to work in a team-oriented, collaborative environment.

·        Ability to manage priorities and work in a fast-paced environment.

Experience:-

·        0-12months of experience.

·        Has already been a part of the project.

Qualifications:- BBA/B.COM/MBA or any other graduate

Salary:- As per the company norms and based on experience

Must Have:-

·        Own Bike

·        Driving License

Benefits:-

·        Travel Allowance

·        Incentives

·        Medical Health Benefits

·        EPFO

·        A fantastic work culture and environment to work in

Location:- Ranchi, Jharkhand (on site)

Key Responsibilities:

• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
• Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
• Work with Business Units to perform value analysis (ROI) for the processes
• Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
• Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
• Identify and document best practices for ongoing RPA adoption
• Facilitate sessions with stakeholders to drive out requirements
• Consider change management implications for implementation of new RPA processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
• Document and diagram the existing environment and data-flows
• Gather non-functional requirements such as security, capacity performance and availability
• Act as a liaison between business and technical resources
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
• Help design, document and maintain system processes
• Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management.  Demonstrate strong collaboration across all levels of the organization
• Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
• Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
• Understand the needs of and support a company with global operations
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
• Experience of working on major projects
• Experience/knowledge of a range of technical platforms and solutions
• Work with individuals to understand and build detailed process maps and business requirements documents
• Ability to rapidly grasp processes and identify potential RPA solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
• 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
• A team player that is willing to learn and adapt in a high pace delivery environment
• Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

• Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
• Experience in analyzing data to draw business-relevant conclusions
• Experience writing simple SQL queries for data analysis

• Looking for a talented PHP Developer having experience in writing clean PHP code.
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Having good attention to detail & requirements.
• Building software applications in PHP.
• Developing applications using best design and coding practices.
• Writing, maintaining & upgrading middleware & back-end code and building efficient PHP modules.
• Troubleshooting application and code issues.
• Integrating code with Databases & data storage solutions.
• Finalizing back-end features and testing web services.
• Updating and altering application features to enhance performance.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Must have Experience in PHP (Lumen & Laravel).
• Experience in creating scalable service-oriented & serverless applications.
• Experience with secure coding.
• Proficient BitBucket and Git.
• Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
• Must have experience in RDBMS - Postgres/MySql and NoSql - MongoDB/Redis.
• Additional knowledge/experience in Python and NodeJs will be good to have.
• Good to have experience in AWS.
• Good problem solving, decision making and prioritization skills.

We are searching for a committed, deadline-driven sales intern to join our excellent sales team. The sales intern will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, managing email campaigns, generating sales leads, making cold calls, participating in meetings, and assisting the Sales department wherever possible. You should be able to take instruction, but also work unsupervised when required.

To be successful as a sales intern, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others. Outstanding sales interns are problem solvers who know the value of building lasting, professional relationships with clients.

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• A degree in marketing, business or similar may be required.
• Basic understanding of different Sales & marketing techniques
• Excellent verbal and written communication skills
• Ability to work alone or as part of a team.
• Ability to cope with rejection.
• Superb interpersonal skills.

UI/UX Designer role:

DISPRZ is looking for a UI/UX Designer who is passionate about resolving user pain points and delivering amazing customer experiences through customer empathy and great design.

Roles & Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Build page navigation buttons and search fields
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behaviour.
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colours and images
• Employ techniques for discovering, recording, and communicating the customer's experience (mental modelling, journey mapping, etc.).

Job Specifications

• A Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills