Inside Sales Representative

Role Description

This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.

Qualifications

• Inside Sales and Lead Generation skills
• Excellent Communication and Customer Service skills
• Proven track record in Sales.
• Good experience in core sales, direct sales, ed. tech sales
• Strong organisational and time management abilities
• Ability to work in a fast-paced, on-site environment
• Experience in brokerage is a plus.
• Experience in the logistics or transportation industry is a plus
• Bachelor's degree in Business, Marketing, or a related field.
• Monitor daily sales activities, pipelines, and performance metrics of the team 
• Develop and implement sales strategies to improve conversion rates and revenue.

We are looking for an experienced Inside Sales professional to generate and qualify leads, engage with prospective clients, understand their business requirements, and drive sales opportunities for our IT products and services.

Key Responsibilities

• Generate new business opportunities through cold calling, email campaigns, LinkedIn, and other channels.
• Identify and connect with key decision-makers and prospects within target companies.
• Handle inbound and outbound leads, qualify prospects, and understand their requirements.
• Present and explain IT services, software solutions, SaaS products, or technology offerings to prospective clients.
• Conduct initial discovery calls and coordinate with the technical/sales team for further discussions.
• Maintain regular follow-ups with prospects and move qualified leads through the sales pipeline.
• Schedule product/service demos and client meetings.
• Build and maintain strong relationships with prospective and existing clients.
• Prepare quotations/proposals in coordination with the relevant teams.
• Track sales activities, lead status, conversions, and pipeline using CRM tools.
• Achieve monthly/quarterly lead generation, meeting, and revenue targets.
• Research target markets, industries, companies, and competitors to identify new opportunities.
• Work closely with marketing and business development teams to improve lead generation and conversion.

Required Skills

• 36 years of experience in Inside Sales / IT Sales / B2B Sales.
• Experience selling IT services, software, SaaS, cloud, or technology solutions is preferred.
• Strong experience in lead generation, prospecting, cold calling, lead qualification, and follow-ups.
• Good understanding of the B2B sales cycle.
• Experience interacting with decision-makers such as CXOs, IT Heads, Business Heads, and Procurement teams.
• Good communication, negotiation, presentation, and relationship-building skills.
• Experience using CRM tools such as Salesforce, HubSpot, Zoho, or similar.
• Ability to understand customer requirements and communicate relevant technology solutions.
• Target-oriented and comfortable working in a fast-paced sales environment.

Strong experience in handling inbound leads and converting them into customers

Excellent communication and relationship-building skills

Strong follow-up and negotiation abilities

Experience working with CRM and maintaining sales pipelines

Ability to understand customer requirements and recommend the right solution

Target-oriented and data-driven approach

About The Job:

Job Title: Inside Sales Executive

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

Eligibility: 0 - 1 Years of Experience

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential. 

Key Responsibilities:

• Conduct targeted market research within the education sector to identify potential customers.
• Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
• Understand customer needs and confidently present product features and benefits
• Follow up consistently and convert leads into customers
• Collaborate with the marketing team on campaigns and lead generation initiatives
• Maintain accurate records of customer interactions in the CRM
• Meet or exceed demo targets, contributing to the company's revenue goals.

Key Skills:

• Strong communication and active listening skills
• Confidence in speaking with customers and building rapport
• Self-motivated with a proactive, target-driven mindset
• Ability to handle objections and close deals
• Willingness to learn and grow in a fast-paced environment
• Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
• Basic computer/CRM knowledge is a plus

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

About Switchkart Technology Private Limited

Switchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.

Our Founder & Director previously founded Fydox Technologies Pvt Ltd in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.

Role Overview

We are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.

Key Responsibilities

Ø Handle inbound and outbound sales calls, emails, and chat inquiries.

Ø Convert leads into sales by explaining Switchkart’s services and offerings.

Ø Maintain and update the CRM system with accurate lead and customer details.

Ø Build long-term relationships with customers through consistent follow-ups.

Ø Work with the marketing and operations teams to achieve monthly sales targets.

Ø Provide timely feedback on customer trends, objections, and market needs.

Ø Prepare daily/weekly sales reports and share insights with the management team.

 Qualifications & Skills

Ø Education: Minimum BBA or Bachelor’s degree in Business/Commerce/Marketing.

Ø Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).

Ø Languages: Fluency in Kannada, English, and Hindi is mandatory.

Ø Skills:

o  Excellent communication and persuasion skills.

o  Ability to handle objections and close sales effectively.

o  Proficiency in MS Office and CRM tools.

o  Goal-oriented and target-driven mindset.

o  Strong interpersonal and negotiation skills.

 Key Attributes

Ø Energetic and positive attitude.

Ø Strong problem-solving approach.

Ø to thrive in a fast-paced, dynamic environment.

Ø Ability Passion for customer success and achieving sales excellence.

Sales Representative

We seek a skilled and driven Sales Representative who excels in a fast-paced sales environment. This

individual will contribute to the attainment of lead acquisition and conversion goals by engaging in

calls, collaborating with channel partners, visiting prospective clients in-person and generating

interest while qualifying prospects.

Responsibilities:

1. Establishing connections with company CXOs through LinkedIn, understanding their needs, and

initiating initial discussions with the relevant channel head.

2. Conducting daily calls to follow up on generated leads, both inbound and outbound, to

assess their qualification.

3. Handling both inbound and outbound calls to evaluate lead qualifications.

4. Comprehending client requirements and effectively presenting product

offerings.

5. Qualifying leads and forwarding them to the respective stakeholders.

Requirements:

1. Demonstrated expertise in handling incoming and outgoing calls.

2. 0 to 1 years of sales experience, preferably in the Fintech sector.

3. Proven track record in successful lead generation.

B2B sales experience is essential.

4. Fundamental knowledge of business banking and lending products.

5. Proficient in managing a high volume of calls daily with a strong phone

presence.

6. Familiarity with CRM systems, such as Freshworks or equivalent.

7. Exceptional verbal and written communication skills.

Effective listening and presentation capabilities.

8. Ability to multitask, prioritize, and efficiently manage time.

9. Previous experience in a financial organization is

advantageous.

About Reconect.ai

Reconect.ai is an AI-powered customer engagement and debt collection platform helping lenders, NBFCs and fintech companies automate customer interactions through conversational AI.

Our AI agents enable enterprises to automate use cases across collections, customer support, lead qualification and customer engagement using voice and digital channels.

Role Overview

We are looking for a Sales Associate who is driven, curious and comfortable with outbound sales. You will work closely with the leadership and sales team to identify potential customers, initiate conversations with decision-makers and build a strong sales pipeline.

This is a high-ownership role where you will get exposure to B2B SaaS sales, Conversational AI, FinTech and enterprise sales.

Key Responsibilities

• Identify and research potential customers across NBFCs, banks, fintechs and lending companies
• Build and maintain a strong prospect pipeline through outbound channels
• Conduct prospecting through LinkedIn, email, calls and other channels
• Connect with CXOs, business heads, collections heads, customer experience teams and other relevant decision-makers
• Understand prospect requirements and identify relevant use cases for Reconect.ai
• Schedule product demos and meetings for the sales team
• Follow up consistently with prospects and move opportunities through the sales funnel
• Maintain accurate prospect and activity information in CRM
• Work closely with the sales and leadership team on account research, proposals and follow-ups
• Track outreach metrics and continuously improve conversion rates
• Stay updated on Gen AI, Conversational AI, FinTech and lending industry trends

What We’re Looking For

• 1–3 years of experience in B2B sales, inside sales, business development or SaaS sales
• Strong communication and interpersonal skills
• Comfortable with cold calling, LinkedIn outreach and email prospecting
• Ability to speak confidently with senior stakeholders
• Strong research and prospecting skills
• Highly driven and comfortable working with targets
• Good follow-up and relationship-building skills
• Ability to understand technology products and explain their business value
• Experience selling SaaS, FinTech, Gen AI or enterprise technology will be an advantage

What You’ll Get

• Opportunity to work closely with the founding team
• Exposure to AI, SaaS and FinTech
• Hands-on experience in enterprise sales and GTM
• High ownership and fast career growth
• Opportunity to work with leading lending and financial services companies
• Performance-driven compensation and incentives

Ideal Candidate

You should be someone who enjoys talking to people, opening new conversations and converting prospects into opportunities. If you are hungry to learn, comfortable with targets and excited about selling AI products, this role is for you.

As an Inside Sales Executive, you will be the driving force behind our business growth — identifying potential clients, nurturing leads, and supporting the sales pipeline for our cybersecurity services including VAPT, Compliance (ISO 27001, SOC 2, GDPR),

and Cloud Security.

KEY RESPONSIBILITIES

• Generate and qualify leads via cold calling, email campaigns, LinkedIn outreach, and inbound inquiries

• Identify customer needs and recommend suitable cybersecurity solutions (VAPT, SOC 2, ISO 27001, etc.)

• Schedule meetings and product demos for the technical/sales team

• Maintain and update CRM with accurate pipeline and customer data

• Nurture prospects through the sales cycle and close leads effectively

• Collaborate with the marketing team on campaigns and lead generation strategies

• Achieve monthly/quarterly sales targets and KPIs

• Prepare and share proposals, presentations, and initial cost estimates

• Build lasting client relationships to drive repeat business

REQUIRED SKILLS & QUALIFICATIONS

• 1–3 years of experience in inside sales, preferably in cybersecurity or IT services (experience may be waived based on demonstrated knowledge and skills)

• Strong understanding of cybersecurity services — VAPT, ISO 27001, SOC 2, GDPR, etc.

• Excellent communication, negotiation, and interpersonal skills

• Hands-on experience with CRM tools such as HubSpot, Zoho, or Salesforce

• Confidence in cold calling and handling objections

• Basic familiarity with cloud platforms (AWS, Azure) is a plus

• Self-motivated with a target-driven mindset

PREFERRED QUALIFICATIONS

• Prior B2B sales experience in cybersecurity or IT domain

• Familiarity with compliance standards: ISO 27001, SOC 2, PCI DSS

• Proven track record of consistently achieving sales targets

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team