Inside Sales Representative

About Company

ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.

ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.

What are we looking for in a candidate ?

• Experience of Minimum 3 years is required.
• Strong command of MVC frameworks such as Laravel.
• Complete understanding of the fully synchronous behavior of PHP & Laravel.
• Complete understanding of MVC design patterns.
• Adequate understanding of front-end technologies, such as jQuery, JavaScript, Ajax, HTML, and CSS.
• Knowledge of object-oriented PHP programming.
• Understanding accessibility and security compliance.
• Understanding fundamental design principles behind a scalable application.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git.
• Proficient understanding of Pipelining and CI/CD.

What will a candidate be doing with us ?

• Top-notch development and managing and maintaining the code base with latest tech and code trends.
• Design and develop server-side logic using Laravel.
• Define and maintain the database.
• Create reusable, effective, and scalable code.
• Collaborate with a team of developers and UX designers to create a LARAVEL based web application..
• Prepare and maintain all applications utilizing standard development tools.
• Utilize back-end data services and contribute to increasing existing data services API.
• Implement security and data protection measures.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Keep abreast of new trends and best practices in web development.
• Develop components of the database such as cursor, queries, and Stored Procedure.
• Coordinates with co-developers and keeps project managers well informed of the status of development effort and serves as a liaison between development staff and project manager.

What will we provide to the candidate ?

• 5 days working.
• Flexible working hours
• International Exposure (UK projects)
• Training and development
• Appraisal every year
• Employee oriented policies
• Easily Adaptable Working Environment
• Various Learning and growing opportunities

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

We are an IIT Bombay incubated, healthcare start up developing a mobile based Ai technology to help reduce health risks for women during their pregnancy. Our Founders are Harvard and Columbia University alums with extensive experience in digital health in the US and India.

Mobile Development Engineer - React Native (Location: Mumbai)

Requirements:

2-4 years of experience on React Native. Good understanding of start up environment.

1.     Advanced knowledge of React Native.

2.     Excellent knowledge of React native libraries, Redux, HTML5, CSS3, JavaScript.

3.     Excellent knowledge on android and iOS UI design principles, patterns and best practices.

4.     Experience working with publishing on stores.

5.     Experience working with Rest APIs.

6.    Knowledge of integration and utilization of cloud services and payment systems.

7.    Should have played a key role in conceptualising to deployment of apps using React Native.

8    Project management, scheduling, allocation and delivery.

9.    Proven experience of agile development, sprint planning and backlog management.

10.   Keen focus on customer, excellent communication skills, with high level of responsiveness and responsibility.

Good to Have:

Full Stack experience.

Experience working on chat apps, community, and healthcare domain. 

Exposure or Interest in NLP, Machine Learning.