Inside Sales Representative

at ZyBiSys

Inside Sales Representative

ZyBiSys

Company

Home

Inside Sales Representative

at ZyBiSys

Posted by Subash S

1 - 2 yrs

₹3L - ₹5L / yr

Bengaluru (Bangalore)

Skills

Communication Skills

Active listening

Sales strategy

Lead Generation

Interpersonal Skills

Consultative Selling

Solution selling

Team building

Market Research

Customer Relationship Management (CRM)

Professional development

Organizational development

About Us:

Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology!

Position: Inside Sales Representative (ISR)

Location: Bangalore, Karnataka

Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry.

Key Responsibilities:

Conduct outbound calls to prospective clients to generate leads and qualify prospects.
Build and maintain strong relationships with existing and potential clients through proactive communication.
Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
Utilize CRM software to track sales activities, update client information, and generate reports.
Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
Upsell additional products or services to existing clients based on their needs and preferences.
Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
Work closely with the marketing team to support promotional campaigns and initiatives.
Attend industry events and webinars to expand professional networks and stay informed about market developments.
Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements:

Bachelors degree in business administration, Marketing, or a related field.
Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
Excellent listening skills and the ability to understand clients needs quickly and effectively.
Proficiency in using CRM software and other sales tools to manage leads and opportunities.
Ability to work independently and as part of a team in a fast-paced environment.
Results-driven mindset with a focus on achieving and exceeding sales targets.
Adaptability and willingness to learn new technologies and industry trends.
Prior experience in upselling or cross-selling products or services.
Strong organizational skills and attention to detail.

Benefits:

Comprehensive health and wellness benefits package.
Opportunities for career growth and advancement within the company.
Dynamic and collaborative work environment.

If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world.

Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

About Us:

Position: Inside Sales Representative (ISR)

Location: Bangalore, Karnataka

Key Responsibilities:

Conduct outbound calls to prospective clients to generate leads and qualify prospects.
Build and maintain strong relationships with existing and potential clients through proactive communication.
Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
Utilize CRM software to track sales activities, update client information, and generate reports.
Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
Upsell additional products or services to existing clients based on their needs and preferences.
Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
Work closely with the marketing team to support promotional campaigns and initiatives.
Attend industry events and webinars to expand professional networks and stay informed about market developments.
Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements:

Bachelors degree in business administration, Marketing, or a related field.
Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
Excellent listening skills and the ability to understand clients needs quickly and effectively.
Proficiency in using CRM software and other sales tools to manage leads and opportunities.
Ability to work independently and as part of a team in a fast-paced environment.
Results-driven mindset with a focus on achieving and exceeding sales targets.
Adaptability and willingness to learn new technologies and industry trends.
Prior experience in upselling or cross-selling products or services.
Strong organizational skills and attention to detail.

Benefits:

Comprehensive health and wellness benefits package.
Opportunities for career growth and advancement within the company.
Dynamic and collaborative work environment.

Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

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About ZyBiSys

Founded :

2017

Type :

Products & Services

Size :

20-100

Stage :

Profitable

About

ZyBiSys is a cloud hosting company, specializing in innovative cloud solutions for the FinTech industry. We do purpose build software products to solve real world problems for our customers and We’re looking for passionate technology individuals to join our Mission to Improve the quality of the people life and the business.

React.js

NodeJS (Node.js)

Go Programming (Golang)

NextJs (Next.js)

MongoDB

Python

raddis

WebSocket

Generative AI

Data Science

Big Data

Javascript

C++

Candid answers by the company

What does the company do?

What is the location preference of jobs?

What type of Product the company build?

What are the Employee benefits?

We are a Product & Service based company, serving across FinTech industry.

Connect with the team

Abdul A

Subash S

Sivaram Kannappan

Vasanth G

Nidhin KS

Rahul Ghodke

Kamalanathan

Saravanan L

Company social profiles

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Mumbai

3 - 7 yrs

₹2L - ₹3L / yr

Customer Support

Operations

Telesales

Business operations

Customer Success

+1 more

The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English

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