Customer Care Executive

Key Responsibilities

• Develop and maintain Python-based applications.
• Design and optimize SQL queries and databases.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Troubleshoot and debug applications.
• Participate in code reviews and contribute to team knowledge sharing.

Qualifications and Required Skills

• Strong proficiency in Python programming.
• Experience with SQL and database management.
• Experience with web frameworks such as Django or Flask.
• Knowledge of front-end technologies like HTML, CSS, and JavaScript.
• Familiarity with version control systems like Git.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Good to Have Skills

• Experience with cloud platforms like AWS or Azure.
• Knowledge of containerization technologies like Docker.
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines

What you'll do:

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions.

Skills you bring to the table:

• Fluency in any one of JavaScript, TypeScript, or Python.
• Strong problem-solving skills.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• You have a knack for launching and iterating on products quickly with quality and efficiency
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
• Hands-on, self-starter, capable of working independently
• True love for technology and what you do
• Maniacal attention to detail
• 3+ years of experience

*Job Title:** Data Analyst

**Location:** Permanent Work from Home

**Job Type:** Full-Time

**Job Description:**

We are seeking a highly motivated and skilled Data Analyst to join our team. The ideal candidate will have a strong background in data analysis, incident management, and real-time data reporting. The role demands exceptional communication skills, both written and spoken, as well as the ability to work flexible shifts to support our global operations.

**Key Responsibilities:**

- Perform data analysis to identify trends, anomalies, and insights.

- Manage and resolve incidents effectively using tools like Jira and Slack.

- Conduct real-time data analysis and reporting to support business decisions.

- Generate comprehensive reports and dashboards to visualize data findings.

- Collaborate with cross-functional teams to ensure data integrity and accuracy.

- Communicate findings and recommendations clearly and concisely to stakeholders.

- Flexibility to work in different time zones as required.

**Required Qualifications:**

- Bachelor’s degree in Computer Science or a related field.

- Proven experience in data analysis and incident management.

- Proficiency in using Jira and Slack for communication and incident tracking.

- Strong skills in real-time data analysis and reporting.

- Exceptional communication skills in English, both written and spoken.

- Ability to work flexible shifts to accommodate global operations.

**Preferred Qualifications:**

- Experience with Python and automation tools is a plus.

**Work Environment Requirements:**

- Must have a reliable laptop/computer and home-based infrastructure, including high-speed WiFi and power backup.

- Ability to work effectively in a remote environment with minimal supervision.

**Benefits:**

- Permanent work-from-home opportunity.

- Flexible working hours.

- Opportunity to work with a dynamic and diverse team.

If you meet the above qualifications and are eager to contribute to a fast-paced and innovative team, we encourage you to apply.

What You Will be Doing

• Writing articles for the Merkle Science blog about breaking cybercrime news, regulatory updates and recent investigations conducted by our intelligence team.
• Developing and sharing daily content for company social media channels.
• Drafting and distributing company announcements and service updates.
• Compiling content for quarterly reports using data and research from our intelligence team.
• Identifying and acquiring content syndication agreements with relevant online media channels.
• Monitoring content marketing performance using website, blog, social media and SEO analytics tools.
• Creating presentation materials for sales, education and thought leadership events and engagements.
• Suggesting improvements to content marketing activities.
• Proposing new topics for reports and articles.

What Your Background Might Look Like

• Native-level English (both written and spoken)
• More than five years of journalism or content marketing experience.
• Prior experience working at an enterprise technology company in a content marketing role or a fast-paced newsroom or marketing agency environment is desirable.
• Prior knowledge and experience/interest in one or more of the following domains is preferred: financial services, cybersecurity, regulatory technology, blockchain and cryptocurrency
• Experience working with or for international companies and individuals from a variety of cultural backgrounds

What Personal Traits You Will Need to Succeed in This Role?

• Great at writing - able to create compelling content with minimal direction based on thorough research and rigorous self-editing
• Self-starter - able to work remotely and independently while maintaining high energy and motivation
• Creative problem solver, results-driven and self-motivated
• Well organised with the ability to prioritise workload and use time effectively especially when juggling multiple deadlines
• Ability to handle changing requirements and unforeseen challenges rapidly and positively

Who We Are and What We Do

Merkle Science provides blockchain transaction monitoring and intelligence solutions for cryptoasset service providers, financial institutions and government agencies to detect, investigate and prevent money laundering, terrorist financing and other criminal activities. Merkle Science is headquartered in Singapore with offices in Bangalore and Tokyo and backed by Digital Currency Group, Kenetic, SGInnovate and LuneX.

Merkle Science is currently searching for an experienced Content Marketing professional to help boost the firm’s inbound marketing and thought leadership activities.

What You Will be Doing

• Writing articles for the Merkle Science blog about breaking cybercrime news, regulatory updates and recent investigations conducted by our intelligence team.
• Developing and sharing daily content for company social media channels.
• Drafting and distributing company announcements and service updates.
• Compiling content for quarterly reports using data and research from our intelligence team.
• Identifying and acquiring content syndication agreements with relevant online media channels.
• Monitoring content marketing performance using website, blog, social media and SEO analytics tools.
• Creating presentation materials for sales, education and thought leadership events and engagements.
• Suggesting improvements to content marketing activities.
• Proposing new topics for reports and articles.

What Your Background Might Look Like

• Native-level English (both written and spoken)
• More than five years of journalism or content marketing experience.
• Prior experience working at an enterprise technology company in a content marketing role or a fast-paced newsroom or marketing agency environment is desirable.
• Prior knowledge and experience/interest in one or more of the following domains is preferred: financial services, cybersecurity, regulatory technology, blockchain and cryptocurrency
• Experience working with or for international companies and individuals from a variety of cultural backgrounds

What Personal Traits You Will Need to Succeed in This Role?

• Great at writing - able to create compelling content with minimal direction based on thorough research and rigorous self-editing
• Self-starter - able to work remotely and independently while maintaining high energy and motivation
• Creative problem solver, results-driven and self-motivated
• Well organised with the ability to prioritise workload and use time effectively especially when juggling multiple deadlines
• Ability to handle changing requirements and unforeseen challenges rapidly and positively

Stakque is looking for abled WordPress Developers who would love to work with CMS. An ideal candidate will have the skills to implement the UI designed by our UI designers.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Implementing front-end designs as per the UI mockup in hand, preferably in Oxygen Builder, Bricks.io, Kadence and added knowledge in Elementor is a plus.
• Strong knowledge in WordPress optimizations and firewalls.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

WordPress Developer Requirements:

• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.