Customer Care Executive

Position : Technology Analyst - 489195

Experience : 5 -8 Years

Job Location : Pune

Notice Period - 0- 15 Days (30 Days serving can be considered)

Note: Apply after careful review of JD and Other details.

Infomatics Corp has been a leader in providing exceptional services to both corporate and

government clients for over 15 years. We are recognized for our commitment to excellence

and security, holding prestigious certifications such as ISO 9001, ISO 27001, and ISO 20000.

With offices in the United States and India, we operate on a global scale, offering in-demand

IT solutions and the flexibility to scale operations according to client needs.

We are looking for ambitious Technology Analyst

Responsibilites:

Test Automation Framework understanding. Well versed in java coding with selenium

Develop and implement automated test frameworks for our web applications

Design, develop, and maintain an automation framework from scratch using best practices

Good hands on experience in TestNG, page object model, BDD Cucumber automation using Java

selenium, Rest Assured, D365

CI-CD pipeline building experience through GITLAB, Jenkins, or Maven

Should possess good communication skills and status reporting to client

Should be good in Agile, functional testing

Mandatory Skills:

Framework Development, Java, Selenium, CI-CD pipeline, API, D365, FT

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

Company Description

Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.

Role Description

This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.

Qualifications

• Keyword Research and SEO Audits
• Link Building and Web Analytics
• On-Page SEO
• Experience in optimizing websites for search engines
• Understanding of SEO best practices and industry trends
• Proficiency in web analytics tools and SEO software
• Familiarity with HTML, CSS, and JavaScript
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Bachelor's degree in Marketing, Computer Science, or related field

• 3+ years experience in practical implementation and deployment of ML based systems preferred.
• BE/B Tech or M Tech (preferred) in CS/Engineering with strong mathematical/statistical background
• Strong mathematical and analytical skills, especially statistical and ML techniques, with familiarity with different supervised and unsupervised learning algorithms
• Implementation experiences and deep knowledge of Classification, Time Series Analysis, Pattern Recognition, Reinforcement Learning, Deep Learning, Dynamic Programming and Optimisation
• Experience in working on modeling graph structures related to spatiotemporal systems
• Programming skills in Python
• Experience in developing and deploying on cloud (AWS or Google or Azure)
• Good verbal and written communication skills
• Familiarity with well-known ML frameworks such as Pandas, Keras, TensorFlow

Responsibilities:

• arrange appointments to see existing clients and ‘cold call’ new contacts

• make presentations in medical settings or conference rooms

• persuade clients to use or buy your company’s products

• build strong relationships with medical staff

• meet sales targets

• organize and attend medical conferences

• check competitors’ products and prices

keep records of sales and customer report information back to head office about clients’ needs.

Vacancy for fresher medical representative in KOLKATA (NORTH AND SOUTH), HOWRAH, HOOGHLY, 24 PGS (NORTH AND SOUTH), DURGAPUR, BURDWAN, SILIGURI, MALDAH, MIDNAPORE.

Any local fresher graduate under 29 years can apply.

Lead Engineer - 

Responsibilities:

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.

Requirements:

• Solid experience in JAVA and Kotlin.
• Should have experience in Reactive programming, Asynchronous programming and Unit Testing.
• Has an ability to quickly learn and contribute in multiple codebase.
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her.
• Able to deep dive into codebase and advise QA of possible regression impact.
• Communicates tech decisions through design docs and tech talks.
• Has delivered projects with end-to-end accountability.
• Keeps track of industry trends and introduces right tech/tools for a given job.
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms.
• 5+ years of experience in a product-driven organisation.

About Us

Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.

Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram

Core Responsibilities:

• Responsible for designing, developing, testing, and deploying ML models that can leverage multiple signal sources, to build a personalized user experience
• Work closely with the business stakeholders to identify the potential Data science applications
• Contribute by doing opportunity analysis, building project proposals, designing and implementation of ML projects, in the areas of Ranking, Embeddings, Recommendation engines, etc
• Collaborate with software engineering teams to design experiments, model implementations, and new feature creation
• Clearly communicate technical details, strategies, and outcomes to a business audience

What are we looking for

• 4+ years of hands-on experience in data science using techniques including but not limited to regression, classification, NLP etc.
• Previous experience in model deployment, model monitoring, optimization and model interpretability.
• Expertise with Random forests, Gradient boosting, KNN, Regression and unsupervised learning algorithms
• Experience in using Neural Networks like ANN, RNN, Reinforcement Learning or Deep Learning etc.
• Solid understanding of Python and common machine learning frameworks such as XGBoost, scikit-learn, PyTorch/Tensorflow
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Technology-driven mindset, up-to-date with digital and technology literature, trends.
• Must have knowledge of Experimentation and Basic Statistics
• Must have experience in Predictive Analytics

Non-Desired Skills:

1. Experience in Descriptive Analytics – Don’t apply
2. Experience in NLP Text Analysis, Image, Speech Analysis – Don’t apply

• Development and delivery experience in iOS, at least 2 apps should be in App Store
• Proficient in Swift 4.0 or later
• Experience with iOS frameworks such as UIKit, Maps, Core Location, Core Bluetooth and Core Animation etc.
• Familiarity with MVVM, Test driven development(TDD)
• Experience with third-party libraries such as Alamofire etc. and APIs Solid understanding of the full mobile development life cycle
• Proficient in RESTful APIs
• Proficient in Git
• Familiarity with push notifications and cloud message APIs etc.
• Experience with offline storage, threading, and performance tuning, optimisation
• Experience with performance and memory tuning with tools such as xcode Instruments and Shark
• Experience in writing unit and functional tests
• Perform bug fix and improve application performance
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces. Understanding of Apple’s design principles and human interface guidelines
• Strong CS fundamentals (with competencies in algorithms and data structures)
• Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.