Customer Care Executive

JOB DETAILS:

* Job Title: Head - Visual Communication (Consumer Electronics)

* Industry: ECommerce and Electronics Industry

* Salary: Best in Industry

* Experience: 10-15 years

* Location: Gurugram

Role & Responsibilities

• Head and manage work intake and the overall design project assignment process.
• Interpreting abstract business concepts and turning them into creative ideas.
• Head and direct the team, providing key ideas, methods, and brand positioning.
• Developing strategic design plans with projected timelines.
• Pitching ideas and the creative vision and communicating the project outline to the design team.
• Choosing the design elements for different projects.
• Overseeing the design projects, from start to finish, and monitoring the team members.
• Analyzing market research to create more effective designs.

Ideal Candidate

• Strong Creative Director or Design Lead profiles
• Must have minimum 10+ YOE in Visual / Graphic Design, Branding and Marketing Campaigns
• Must have strong experience in Brand campaigns for Consumer Electronics / Durable products (like Smartphones, Smart Watch, Consumer Electronics) Or Automobile Brands - Read clients / brands worked for
• Must be a Design focused profile, not copywriting focused
• Must be managing a Creative team currently (Lead or Above in Current role)
•  (Portfolio) - Very Strong portfolio of Visual Design / branding works for Physical Consumer Products (Candidate should demonstrate strong portfolio evidence of creative direction, with competency in ideation, visualization, and Design)
• Candidates with international exposure and experience on global brands are highly preferred.
• Must be managing a Creative team currently (Lead or Above in Current role)

SAP ABAP Developer with CRM Expertise

Location: Bangalore (Hybrid)

Experience: 10-15 Years

Job Summary

We are seeking a Senior SAP ABAP Developer with extensive CRM domain expertise to design, develop, and enhance custom ABAP solutions within SAP CRM environments. The role focuses on OOPs-based development, Web UI customizations, BRF+ rules, integrations, and Service Contracts processes to deliver robust CRM applications.

Key Responsibilities

• Develop custom ABAP objects including reports, interfaces, enhancements, forms, and modules using OOPs concepts in SAP CRM context.
• Customize and enhance SAP CRM Web UI components, navigation, and user interfaces using Component Workbench and UI Configuration Tool.
• Design and implement business rules using SAP BRF+ for CRM processes and decision automation.
• Build and maintain integration scenarios using IDocs, BAPIs, RFCs, and APIs between SAP CRM and external systems.
• Configure and develop Service Contracts processes including creation, pricing, billing integration, and contract management.
• Follow Agile methodologies for development sprints, code reviews, testing, and deployment using tools like Jira/ADO.
• Analyze business requirements, create technical specifications, and ensure high-quality deliverables with minimal defects.
• Troubleshoot production issues, perform performance tuning, and provide L2/L3 support for CRM applications.
• Collaborate with functional teams, architects, and stakeholders for end-to-end CRM solution delivery.

Mandatory Skills & Experience

• 10-15 years hands-on SAP ABAP development experience specifically in SAP CRM applications.
• Expertise in OOPs ABAP with custom objects (reports, ALVs, enhancements, BADIs, user exits).
• Strong SAP CRM Web UI development (Component Workbench, UI enhancements, navigation, AET).
• Proven experience with SAP BRF+ for rule-based decision making in CRM scenarios.
• Hands-on integration development using IDocs, BAPIs, RFCs, REST/SOAP APIs for CRM-external system connectivity.
• Deep domain knowledge of SAP CRM Service Contracts processes and configurations.
• Proficiency in Agile development practices and modern development tools.

Preferred Qualifications

• Experience with SAP CRM 7.0/7.3, SAP S/4HANA CRM extensions.
• Knowledge of SAP Cloud Platform Integration (CPI) or SAP PI/PO.
• Exposure to Fiori/UI5 developments for CRM mobile/web interfaces.
• SAP certifications in ABAP or CRM modules.

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and have published at least one original Android app
• Experience with Android SDK
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

Job Types: Full-time, Permanent

Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the copy supervisor will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09

Experience :  1 + Copywriting experience in a fast paced digital agency 

Salary - As per market standards

         
Location: Open for both WFH Position and Mumbai Office. (Bandra)

Responsibility:

You will be part of the content team that constantly has to bring new ideas to the market. 

Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas

Secondary - Brand Communication, Other offline communication and SEO 

• Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more
• A good understanding of brands/markets in India, current advertising trends, consumer behavior and related sense of the markets to be able to offer solutions(in conjunction with the creative team) to clients.
• Through copy, be able to deliver tangible results to clients/brands and make a difference through exemplary strategy and creativity.
• Creative/Out-of-the-Box thinking.
• Discussing the client's core message and target audience.
• Brainstorming visual and copy ideas with the team.
• Excellent command over the English language. Expert in writing skills, editing and proofreading abilities. Ability to write concise, attention-grabbing and hard-hitting copy that clearly puts the message across.
• Think ideas and work towards implementing the same.
• Work closely with the Art & Tech team on the projects.
• Ability to deliver within short-frames and meet the deadlines.
• Should have in-depth understanding of the digital media and the ability to write well, crack campaign ideas across digital platforms like facebook, Twitter, Should have the creative knack to deliver the best possible quality work. 

Education - Bachelors' or above. Or a portfolio that never raises the question. 

Skills:

• Proficient using microsoft office 
• Ability to think and write for different audiences and mediums
• A passion for words and communicating the essence of a story. 
• Ability to self-manage, take initiative and prioritize tasks in a fast-paced environment.

Job description – Information Security (Network)

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

We are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities.

You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Experience with A/B and multivariate experiments
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM
• BS/MS degree in a quantitative, test-driven field

About Us

Zupee is India’s fastest growing innovator in real money gaming with a focus on predominant skill focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Location: We are location agnostic & our teams work from anywhere.

Core Responsibilities:

-Will be responsible for architecting, scaling and optimizing the entire technology platform across website and mobile for Zupee's Gaming Studio in alignment with the business vision.

-Will work closely with the founders, technology, product, marketing data science, data analytics, design, research & innovation, user relations team to identify opportunities for innovation and technical hurdles to business success.

-Will lead the evaluation and identification of the right technology stack for delivering Zupee's product portfolio.

-Will be responsible for driving the technology stack or engineering function-related people or team, processes, capabilities, and tools.

-Will establish key engineering-related metrics to measure product-stack mix success and optimization as the situation changes.

What are we looking for?

-Must have experience working in the Startup domain.

-Should have at least 9+ years of overall experience in engineering and must have played a leadership role, out of her/his overall experience.

-Hands-on engineering leader who has been an architect of scaling platform and deciding tech roadmap.

-Must have worked on emerging Tech Stacks.

-Must have a proven track record of independently architecting, scaling, and optimizing technology products from the ground up or prototype stage; delivering within time, budget and quality in the B2C environment.

-Good to have experience in startup domains and exp. starting or developing products from scratch.

-Must have demonstrated the ability to independently evaluate and identify relevant technology stacks (backend, frontend for mobile & web, and database management) for the product. (Preferably into NodeJS/ReactJS/Microservices architecture).

-Must have experience in business partnering, team building, program delivery, and product relatability.

-Has the ability to be hands-on, think clearly, analyze quantitatively, make data-driven decisions, communicate coherently, organize effectively, prioritize and relate to the business.

-Is metric-driven, fast-paced, attentive to detail, data-driven, and self-motivated.

-Is analytical, curious, a problem solver, and can influence stakeholders.

-Has a bias for diagnosis and action Culture Cues.

Come, join us on our journey to provide jobs to a million people by 2026

Basically, we believe that startup life isn't about functional silos. It's about solving problems. If you are a problem-solver who gets excited by the thought of cracking something new frequently, this is for you.

Who We Are?

Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Founded in the year 2015 by IITM & IIMA alumni and with a clientele of some of the hottest startups in the US,  Wishup is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, 500Startups, and we have been consistently rated as one of the most coveted places to work at.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications for our in-house position of Entrepreneur in Residence (EIR)

Work Responsibilities

- Lead, plan & execute new initiatives & projects

- Work closely with the founders in scaling up the organization

- Shaping the company's overall business strategy. Developing strategic plans and assessing company performance

- Responsible for assisting the Founders with developing, communicating, executing, and sustaining corporate strategic initiatives

- Building the new categories at Wishup and expanding the existing ones

- Conducting research and data analysis to inform business decisions

- Responsible for supporting all special projects needs of the Founders, acting as liaison with key stakeholders, analysis of market trends and internal performance, the analysis of data in collaboration with experienced data analysts, and the production of written reports and oral

What’s in it for you?

- Great Pay

- Be part of a 100x growth story - Wishup has grown 10x in the last 18 months

- High growth potential & impact - an early stage in Wishup’s journey 

- Work from home (or anywhere), forever!

What are we looking for?

• Minimum 2 years experience in a Startup (B2B, SAAS, VC companies are preferred) 
• Bachelor's degree for a Tier 1 institute (preferably IITs, BITS)
• Structured thought-process
• Experience in managing multiple priorities, administrative coordination, and logistics
• High Execution bias
• Creative problem-solving skills
• Well organized, detail-oriented, ability to multitask with great follow-up skills
• Impeccable communication skills

Job Prerequisites

- High-speed internet connection

- Laptop with integrated camera & a pair of headphones

- Quiet workspace

Company Reviews

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng

Social Media Links

LinkedIn - https://www.linkedin.com/company/wishup-services/">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/">https://www.instagram.com/wishupnow/

Training at Wishup

https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup

https://www.youtube.com/watch?v=qHPMod_jzmA

Business Development Manager

Job Description

You will be involved in the production, maintainence and market entry development of wood, bayleaf and other farm based products. 

Your day to day operations will involve everything from ensuring work at all farms to planning new products based on market demand. 

Must haves:

- knowledge about farming or platation of trees, spices, etc
- ability to ride a 2 wheeler
- familiar with wood processing