Customer Care Executive

Responsibilities

• Design and implement advanced solutions utilizing Large Language Models (LLMs).
• Demonstrate self-driven initiative by taking ownership and creating end-to-end solutions.
• Conduct research and stay informed about the latest developments in generative AI and LLMs.
• Develop and maintain code libraries, tools, and frameworks to support generative AI development.
• Participate in code reviews and contribute to maintaining high code quality standards.
• Engage in the entire software development lifecycle, from design and testing to deployment and maintenance.
• Collaborate closely with cross-functional teams to align messaging, contribute to roadmaps, and integrate software into different repositories for core system compatibility.
• Possess strong analytical and problem-solving skills.
• Demonstrate excellent communication skills and the ability to work effectively in a team environment.

Primary Skills

• Generative AI: Proficiency with SaaS LLMs, including Lang chain, llama index, vector databases, Prompt engineering (COT, TOT, ReAct, agents). Experience with Azure OpenAI, Google Vertex AI, AWS Bedrock for text/audio/image/video modalities.
• Familiarity with Open-source LLMs, including tools like TensorFlow/Pytorch and Huggingface. Techniques such as quantization, LLM finetuning using PEFT, RLHF, data annotation workflow, and GPU utilization.
• Cloud: Hands-on experience with cloud platforms such as Azure, AWS, and GCP. Cloud certification is preferred.
• Application Development: Proficiency in Python, Docker, FastAPI/Django/Flask, and Git.
• Natural Language Processing (NLP): Hands-on experience in use case classification, topic modeling, Q&A and chatbots, search, Document AI, summarization, and content generation.
• Computer Vision and Audio: Hands-on experience in image classification, object detection, segmentation, image generation, audio, and video analysis.

Job Title: Senior Java Developer - Experience: 4.5 + years

Roles and Responsibilities:

·     Translate application storyboards and use cases into high-quality, efficient code.

·     Design, develop, and maintain clean, reusable Java code.

·     Take full ownership of modules, ensuring timely deployment to production.

·     Optimize application performance, quality, and responsiveness.

·     Identify and resolve bottlenecks, bugs, and technical issues.

·     Maintain high standards of code quality, organization, and automation.

·     Write well-structured, testable, and efficient code.

·     Investigate new technologies and approaches, presenting them for architectural review.

·     Participate in code reviews and provide constructive feedback to peers.

·     Stay current with the latest technologies and trends.

Desired Candidate Profile:

·     Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).

·     Solid understanding of object-oriented programming.

·     Ability to write clean, readable Java code.

·     Knowledge of scalable application design principles.

·     Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).

·     Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.

·     Experience with test-driven development.

·     Familiarity with CI/CD processes for build and deployment.

Must-Have:

·     Java 8/Java 11 experience.

·     Expertise in the Spring Framework.

·     Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).

·     Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).

·     Willingness to work with new technologies.

·     Strong communication skills.

Nice to Have:

·     Experience with React JS, and JavaScript framework.

·     Microservices architecture knowledge.

·     Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.

·     CI/CD experience.

Brilworks will support your growth in these areas where necessary! :)

React Native Developer Job Description

We are searching for a brilliant, flexible React Native Developer to create novel Android / IOS apps that meet the needs of our target audience.

To this end, the React Native Developer's Responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates.

To ensure success as an React Native Developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle.

An exceptional React Native Developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the
ways in which Android/ IOS apps impact the world around us.

React Native Developer Responsibilities:

Conceptualizing and formulating apps that are suitable for use on all types of Android/lOS devices.
Implementing measures to safeguard users' data.
Ensuring that the construction and presentation of your apps are congruent with the company's standards.
Proofreading your code and correcting mistakes before each app is released.
Collaborating with Ul and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.

NW JD Network Lead designs, plans and develops Enterprise network device configurations, End Point connectivity and Network security participating in service flow discussions and deployment architecture. Establishes monitoring, maintenance procedures, support, and optimization of all network hardware, software, and communication links. This position will be working on an engineering and project team providing solutions and new implementations. Design cost-effective data communications solutions to meet new and evolving requirements Plan and execute the installation of new networking components to fulfil business requirements Support the design and analysis of network improvements and enhancements. Provide analysis to support performance tuning and capacity planning Provide troubleshooting and problem solving support for network issues. Monitor system hardware and software and manage system performance Determine capacity and performance planning goals. Maintain documentation of network configuration and records relating to network hardware and software Manage projects directly related to the area of assigned responsibility and other general network projects. Serve as technical consultant on new request from client. Technical expertise to other network engineers and IT department team members. Efficiently manages work across multiple networks and related systems. Preferred Skills: Certifications Industry Certification: CCNP or CCIE Expert knowledge of Network Systems and emerging technologies, experience on projects around Cloud and SAAS platforms. Advancing knowledge in other areas of Infrastructure Design and Management Advanced Knowledge of support and administration of Network Management tools Experience supporting MDM, Firewalls, Load Balancers, Riverbed WAN Optimizers & Infoblox technology.

Desired Skills: CCNP/CCIE, Strong Routing & Switching background (8 years+ experience) Strong Understanding of L2/L3 switching and MPLS (WAN) technologies Experience with Firewalls & Load Balancer technologies Experience with Forescout NAC & Infoblox Experience with Network monitoring tools (PRTG) Experience with optimization appliances Experience with scripting and automation. Product knowledge on Citrix, CheckPoint. Exposure to SSL, direct TLS and Mutual TLS

Job Title: Lead – Product Engineering

About SalesPanda, a unit of Bizight Solutions Private limited

SalesPanda is a Sales & Marketing Automation Platform to help companies grow their business directly as well as through their channel partners. With features like Content Marketing, Social Media Marketing, Email Marketing, Lead Management, Website Activity Tracking, it acts as an integrated platform to manage sales & marketing efforts. We work predominantly with insurance and financial services companies to automate digital marketing for their channel partners.

SalesPanda is a product of Bizight Solutions a reputed B2B Digital Agency with decades of sales and marketing experience. The company has a decade long experience and works with premium clients like IBM, AWS, HDFC, Aditya Birla, MaxLife, ICICI Home Finance Ingram, Redington, and many more.

Experience Required: 8-12 years
Education: Full-time Graduation in relevant IT stream (BE in CS/B.Tech CS) is mandatory.

Job Profile

We are looking for young and energetic technical folks who are willing to take up the challenge of leading the technical roadmap and the architecture of a fast-growing SaaS product.

The current role is for “Lead– Product Engineering for SalesPanda” and it requires the candidate to technically lead the product (SalesPanda) architecture, infrastructure, and application both. The infrastructure is hosted on AWS and the application is on LAMP. The candidate needs to have a good understanding and preferably hands-on experience of:

• Design and development of LAMP-based SaaS and Mobile product
• Software development lifecycle including source code control, issue tracking, version management, unit, and integration testing
• Understanding of AWS Cloud deployment and technologies like Lambda etc
• Performance tuning of database and application code
• Queuing solutions like AWS SQS, RabbitMQ etc
• Web/Mobile Security and Vulnerability Testing
• Third-party API integration
• Enhancing code coverage and quality through automated frameworks and tools.
• GIT and Jira processes

Experience in working with BFSI clients will be an added advantage.

Roles and Responsibilities

The candidate is expected to perform the following

• Review and optimize product architecture
• Optimize the product scalability and performance – this would involve working with the development and testing team and implement innovative ways to scale.
• Improve Development/ QA processes
• Plan best practices and also work hands-on on new features to check viability before handing over to development teams – e.g. API for email integration, CRM integration, Social media APIs
• Study AWS infrastructure setup and plan optimization
• Review application security and plan/implement the roadmap with the security team.

Skills Required:

• Must have hands-on experience of the language core PHP and framework Laravel, MySQL
• Experience in building cloud (AWS) solutions
• Must have worked with distributed systems and understand caching, queue management, and message brokering.
• Should have good knowledge of stateless applications and has worked with the auto-scaled environment on the cloud
• Should understand serverless concepts e.g. AWS Lambda etc.
• Must be a hands-on techie who can lead the team from the front.
• Implement new tools and technologies to further improve product stability
• Understanding of Integration of Email, Instagram, WhatsApp, Facebook, and other APIs
• Familiarity with security technologies, processes, and concepts such as Authentication and Authorization, Static Code Analysis, penetration testing methods
• Experience with common application security issues and remediation
• An understanding of performance engineering especially SQL tuning Unit and Integration testing frameworks and tools
• Experience in using source code control tools like Git

Employment Type: Full Time, 5 days a week

Compensation : As per industry standards

Job Location: Nehru Place, New Delhi

Visit http://www.bizight.com/">www.bizight.com and http://www.salespanda.com/">www.salespanda.com to know more about us.

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.