
Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 3 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 2- 3.50 LPA
Location: Bangalore, HSR Layout

About Connect and Heal
About
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email: jobs[at]glansolutions[dot]com
satish: 8851O 18162
website: www.glansolutions.com
📍 Location: Mohali (On-site)
💼 Experience: Minimum 1.5 Year
💰 Salary: ₹15,000 - 20,000 per month
🕴 Eligibility: Candidates with Core Recruitment Consultancy background are mandatory
🔎 About the Role
We are seeking a proactive and target-oriented HR Recruiter to drive end-to-end talent acquisition. The ideal candidate will be experienced in high-volume sourcing, screening, interview coordination, reporting, and ensuring an efficient hiring experience for both candidates and hiring managers.
🎯 Key Responsibilities
- Handle the complete recruitment cycle — sourcing, screening, interview coordination, negotiation, and final selection.
- Source candidates using Naukri, Shine, LinkedIn, Indeed, and other recruitment channels.
- Build and maintain a strong talent pipeline for multiple roles.
- Conduct telephonic/virtual screening discussions to evaluate skills, experience, and expectations.
- Coordinate interviews and timely feedback with hiring managers.
- Maintain daily/weekly recruitment trackers and MIS reports.
- Ensure a smooth and positive candidate experience during the entire hiring process.
- Support onboarding activities, if required.
🧩 Required Skills & Competencies
- Minimum 1.5 year of recruitment experience.
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- Experienced in BPO/KPO Hiring.
- Core Recruitment Consultancy background is mandatory.
- Strong understanding of varied job profiles and industry hiring dynamics.
- Excellent communication, coordination, and negotiation skills.
- Ability to work independently and achieve hiring targets.
- Proficiency in MS Excel & Google Workspace (Sheets, Docs, Drive, etc.).
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Job Description
We are seeking an experienced Trainer and Upskilling Lead to drive the design, development, and execution of both training and upskilling
programs across the organization. This executive role is responsible for conceptualizing training solutions, creating upskilling frameworks, mentoring trainers, and ensuring continuous development and alignment of these initiatives with organizational goals. The ideal candidate will have a proven track record in managing training and upskilling programs while collaborating with various teams to address technical needs.
Key Responsibilities:
1. Training and Upskilling Program Development and Planning
- Conceptualize and design both technical training and upskilling programs tailored to organizational objectives and individual employee growth
- Create frameworks that cater to both freshers and experienced professionals, ensuring knowledge transfer and skill enhancement across different technical domains
- Continuously update training and upskilling frameworks based on project needs, feedback from stakeholders, and evolving industry trends
2. Execution of Training and Upskilling Programs:
- Oversee the execution of hands-on training sessions and upskilling initiatives, ensuring active engagement and effective learning
- Lead or co-facilitate high-level training sessions and workshops to ensure quality and relevance
- Implement customized upskilling paths for employees based on their current roles, growth trajectories, and future organizational needs
3. Trainer Development and Mentorship:
- Mentor and guide a team of trainers, helping them to develop advanced skills in both training delivery and upskilling facilitation
- Ensure junior trainers and lower-level facilitators are continuously developed and capable of executing training sessions effectively
- Promote the continuous improvement of trainers by encouraging participation in professional development and certification programs
4. Performance Monitoring and Continuous Improvement:
- Evaluate the success of both training and upskilling programs using participant feedback, post-training assessments, and predefined KPIs
- Track the progress of participants in both training and upskilling initiatives, ensuring learning objectives are met and that employees are positioned for career growth
- Regularly report on training and upskilling outcomes, including metrics related to trainer performance and employee development, providing insights and improvement suggestions to senior management
5. Collaboration and Stakeholder Management:
- Collaborate with department heads and project teams to identify training and upskilling needs, ensuring alignment with organizational goals and project requirements
- Engage stakeholders across the organization to align expectations for both training outcomes and upskilling pathways
- Promote cross-departmental collaboration to create integrated training and upskilling solutions that benefit multiple areas of the organization
6. Innovation and Technology Integration:
- Introduce innovative training and upskilling methodologies, such as e-learning, blended learning, gamification, and personalized learning paths
- Stay updated with emerging technologies in education and training, ensuring the adoption of the latest tools and techniques to enhance both training and upskilling programs
Requirements
- Bachelor or Master’s Degree in Computer Science or Mechanical Engineering
- A minimum of 3 years of teaching experience (preferred but not mandatory)
- Professors in colleges, trainers in private training institutions can apply
- People with good experience in programming and a passion for teaching can apply
- Good command on various teaching methods (preferred but not mandatory)
- Excellent in communication
- Good in planning, scheduling and execution of various training courses.
Nice to have:
- Knowledge of computer graphics, computer aided design (CAD)
- Knowledge of Computational Technologies
- Good understanding of mathematics and geometry
Benefits
- Opportunity to work with a dynamic and innovative IT organization
- Collaborative and supportive work environment
- Professional growth and development opportunities
Understand the business requirements and prepare the requirements documents
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goes out to the customers
Requirements
Excellent Communication
3+ Years of experience
Should be able to conceptualize ideas and propose solutions to customers
Should have experience creating wireframes
Good in documentation
Good understanding of SDLC
worked on multiple systems
Senior Product Designer - App
Opportunity
Work on improving the flows and overall architecture of the core product at OneCard and OneScore app.
What you will do:
- Execute all product design flows and visual design stages from concept to final hand-off to engineering.
- Conceptualize original mobile design ideas that bring simplicity and user-friendliness to complex roadblocks.
- Create seamless navigation flows and architecture to improve discoverability, engagement and conversions.
- Present and defend designs and key deliverables to peers and executive-level stakeholders.
- Establish and promote design guidelines, best practices, and standards.
- Leverage user testing to make product improvements.
- Participate in contributing ideas, updates, and product development areas to the team.
Experience Range:
Proven 5-6 years of work experience as a Product Designer. Must have worked on digital products. Familiar with user research practices. Having worked in the app product space is a huge plus.
Technical Expertise:
- Demonstrable Product design skills with a strong portfolio is a must.
- Proficiency in Adobe XD, Illustrator and Figma is a must.
- Design eye-catching mobile app experiences for our app experiences.
- Up-to-date with the latest Mobile app trends, techniques, and technologies.
- BS/MS in Human-Computer Interaction, Interaction Design, or Visual Arts is a plus.
-
Knowledge of Motion graphics with Character Animation
-
Story Visualization/ Animatic/ Storyboard
-
Understanding of colouring theory
-
Rigging and animation of 2D characters will be an added advantage
-
Bring ideas and concepts to life from scratch without existing concept art.
-
Work closely with team members to achieve artistic direction and vision.
-
Collaborate with other members to achieve goals and deadlines.
-
Be able to work under pressure.
-
Have excellent attention to detail.
-
Excellent time management skills.
Job Responsibilities
We are looking for Backend Developer who can move fast, are capable of breaking down and solving complex problems, and have a strong will to get things done.
Experience & skills required:
- Bachelor’s Or Master’s in computer science
- 1-3 years proven work experience, or demonstrated ability
- Significant experience in building secure, scalable RESTful APIs in NodeJs
- Understanding of Web services
- Strong troubleshooting and performance tuning skills for all layers of a web application.
- Proficient understanding of code versioning tools, such as Git
- Experience with multiple technology stacks on web and mobile
- Experience in different types of integrations like POS, PMS, Payment gateway, SMS gateway is a plus.







