Customer Care Executive

Responsibilities

Develop and maintain web and backend components using Python, Node.js, and Zoho tools

Design and implement custom workflows and automations in Zoho

Perform code reviews to maintain quality standards and best practices

Debug and resolve technical issues promptly

Collaborate with teams to gather and analyze requirements for effective solutions

Write clean, maintainable, and well-documented code

Manage and optimize databases to support changing business needs

Contribute individually while mentoring and supporting team members

Adapt quickly to a fast-paced environment and meet expectations within the first month

Leadership Opportunities

Lead and mentor junior developers in the team

Drive projects independently while collaborating with the broader team

Act as a technical liaison between the team and stakeholders to deliver effective solutions

Selection Process

1. HR Screening: Review of qualifications and experience

2. Online Technical Assessment: Test coding and problem-solving skills

3. Technical Interview: Assess expertise in web development, Python, Node.js, APIs, and Zoho

4. Leadership Evaluation: Evaluate team collaboration and leadership abilities

5. Management Interview: Discuss cultural fit and career opportunities

6. Offer Discussion: Finalize compensation and role specifics

Experience Required

2-6 years of relevant experience as a Software Developer

Proven ability to work as a self-starter and contribute individually

Strong technical and interpersonal skills to support team members effectively

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

Food Sales Executive:

* Pitch food packages to villa guests, ensuring exceptional service and guest satisfaction.

* Coordinate with guests to finalize food packages, communicate the details to the ground operations team, and ensure smooth delivery and reception.

* Oversee menu planning, food preparation, and presentation in alignment with villa standards and guest expectations.

* Monitor inventory, control costs, and maximize profitability through effective budget management.

* Ensure after-sales service by following up with guests to assess their experience and liaising with the ground team accordingly.

* Handle escalations as and when they arise.

* Ensure reviews are collected in accordance with Ekostay standards.

* Conduct mandatory introduction calls with all guests, reiterating food rules.

* Allocate chefs as needed.

* Manage Airbnb reviews.

* Resolve any food-related problems.

About the Role

We are looking for a highly skilled and experienced Junior React Native Developer to join our team and take the lead on developing our cross-platform mobile application. You’ll play a critical role in building, launching, and scaling a high-performance mobile app that runs seamlessly on both iOS and Android platforms from a single codebase.

If you’re passionate about mobile technologies, have a strong command of React Native, and are excited about creating a high-quality product from the ground up, we’d love to hear from you.Responsibilities

• Lead the end-to-end development of a cross-platform mobile application using React Native.
• Collaborate with product managers, designers, and backend engineers to deliver high-quality user experiences.
• Build reusable components and front-end libraries for future use.
• Optimize app performance for speed and scalability across devices and OS versions.
• Ensure the app complies with design standards and platform-specific guidelines (Apple App Store & Google Play).
• Set up CI/CD pipelines for automated builds, testing, and deployment (e.g., using Fastlane, EAS, or similar).
• Integrate RESTful APIs and third-party services.
• Handle app store submissions and updates.
• Mentor junior developers and enforce best practices in mobile development.

Requirements

Must-Have:

• 1+ years of experience in mobile application development.
• 1+ years of hands-on experience with React Native.
• Strong understanding of JavaScript (ES6+), TypeScript, and React architecture.
• Deep knowledge of iOS and Android mobile app development lifecycle.
• Experience with mobile UI/UX best practices and performance optimization.
• Familiarity with native build tools (Xcode, Android Studio).
• Experience integrating REST APIs and handling network latency issues.
• Proficient with Git, GitHub/GitLab, and agile development practices.
• Experience with push notifications, in-app purchases, deep linking, and analytics SDKs.

Preferred:

• Experience with Expo or EAS for managed workflows.
• Familiarity with mobile CI/CD pipelines (Fastlane, Bitrise, etc.).
• Experience with native modules (Objective-C/Swift and Java/Kotlin) as needed.
• Knowledge of automated testing frameworks (Jest, Detox).
• Published apps in both the App Store and Google Play.
• Prior experience in startups or high-growth environments.

What We Offer

• Opportunity to lead and build a product from the ground up.
• Work with a dynamic and talented team in a fast-paced environment.
• Flexible working hours and remote-first culture.
• Competitive salary and equity options (if applicable).
• Learning and development budget.

We are seeking a highly skilled and experienced Power BI Lead / Architect to join our growing team. The ideal candidate will have a strong understanding of data warehousing, data modeling, and business intelligence best practices. This role will be responsible for leading the design, development, and implementation of complex Power BI solutions that provide actionable insights to key stakeholders across the organization.

Location - Pune (Hybrid 3 days)

Responsibilities:

Lead the design, development, and implementation of complex Power BI dashboards, reports, and visualizations.

Develop and maintain data models (star schema, snowflake schema) for optimal data analysis and reporting.

Perform data analysis, data cleansing, and data transformation using SQL and other ETL tools.

Collaborate with business stakeholders to understand their data needs and translate them into effective and insightful reports.

Develop and maintain data pipelines and ETL processes to ensure data accuracy and consistency.

Troubleshoot and resolve technical issues related to Power BI dashboards and reports.

Provide technical guidance and mentorship to junior team members.

Stay abreast of the latest trends and technologies in the Power BI ecosystem.

Ensure data security, governance, and compliance with industry best practices.

Contribute to the development and improvement of the organization's data and analytics strategy.

May lead and mentor a team of junior Power BI developers.

Qualifications:

8-12 years of experience in Business Intelligence and Data Analytics.

Proven expertise in Power BI development, including DAX, advanced data modeling techniques.

Strong SQL skills, including writing complex queries, stored procedures, and views.

Experience with ETL/ELT processes and tools.

Experience with data warehousing concepts and methodologies.

Excellent analytical, problem-solving, and communication skills.

Strong teamwork and collaboration skills.

Ability to work independently and proactively.

Bachelor's degree in Computer Science, Information Systems, or a related field preferred.

Job Description:

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

Design, develop and maintain web-based services and applications using .Net Core/ASP.Net, C#, REST Web API, MS SQL Server, Entity Framework, and Dapper.  Developing highly optimized cross-browser and responsive web applications using HTML5, and CSS.  Manage the full technical life-cycle of web applications during each development phase including functional & technical design, implementation, testing, deployment and maintenance.  Developing high standard Web Applications based on functional requirements, UI/UX requirements, business logic and Web APIs.  Designing database tables, views, stored procedures, and functions to store and retrieve data most efficiently from SQL database.  Writing bug-free code with the highest coding standard.  Developing high-performance, highly secure and highly scalable Web Application.  Perform unit testing, troubleshooting, debugging and code reviews for robustness, including edge cases, usability, and reliability of the software.  Manage source code check-in, checkout, and merging code.  Taking accountability and the ability to work under pressure

Hands-on experience o of using Angular with version 7 or later o in consuming complex nested API. o in using state management (e.g. NGRX, RXJS). o in using caching. o of using component library framework integration (e.g. Angular Material). o in integrating with REST web services from the application. Knowing JSON is a must. o with Git compatible source control and working with a CI/CD pipeline.  Experience on AWS services will be added advantage.  Good experience in Standard Project Development Life Cycle.  Experience on Devextreme tools will be added advantage.  Ability/ready to work on advanced technologies like Node JS is an added advantage.  Knowledge / Experience of agile development methodologies.  Very good logical skills and problem-solving ability.  Quick learner and a good team player.  Should be able to work independently and with the team.

• 5-8yrs hands-on experience on Java, Springboot, Microservices
• Min 1yr experience in L3 support
• Should have good problem-solving skills, communication, and interpersonal skills
• Should have an understanding of the L3 support process
• Should be flexible to work in shifts on a rotation basis
• Should be able to take responsibility for the stream of work assigned
• Manage the high availability and stability of the given application
• Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
• Should be able to write and maintain scripts to monitor system functionality and performance
• Should be able to work on change requests and enhancements
• Should have basic DevOps understanding
• Should know deployment process

Designation - DevOps Engineer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 3-5 years.

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.

DevOps Engineer Job Description:-

Responsibilities

• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer & client experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Requirements

• Work experience as a DevOps Engineer or similar software engineering role
• Work experience on AWS
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Team spirit
• BSc in Computer Science, Engineering or relevant field