Customer Relationship Manager

JOB TITLE: Quality Engineer – Steel Forging Company

Overview: We are looking for a Quality Engineer with a Mechanical Engineering background to oversee product quality, conduct inspections, and ensure compliance with industry standards. This role involves frequent travel to suppliers, manufacturing sites, and customer locations to conduct audits and resolve quality issues.

Key Responsibilities:

1. Quality Control & Assurance:

a)     Develop and implement quality inspection procedures for raw materials, in-process, and finished forged products.

b)     Conduct root cause analysis (RCA) and corrective actions for quality issues.

c)     Ensure compliance with industry standards such as ISO 9001, IATF 16949, or AS9100, depending on the sector.

d)     Monitor heat treatment, machining, and surface finishing processes to maintain product integrity.

2. Inspection & Testing:

a)     Perform dimensional, mechanical, and metallurgical testing using CMM, hardness testers, spectrometers, and other quality equipment.

b)     Analyze microstructure, grain flow, and mechanical properties of forged parts.

c)     Work with suppliers and vendors to ensure incoming material quality.

3. Documentation & Reporting:

a)     Generate inspection reports, non-conformance reports (NCRs), and corrective action reports (CARs).

4. Process Improvement:

a)     Optimize forging processes to minimize defects such as cracks, porosity, laps, and inclusions.

5. Customer & Regulatory Compliance:

1.     Work closely with customers to address quality concerns and implement corrective actions.

2.     Ensure products meet standards such as ASTM, SAE, DIN, or customer-specific requirements.

Preferred Skills:

1.     Familiarity with ERP systems, Minitab, AutoCAD, and SolidWorks is a plus.

2.     Analytical mindset, problem-solving, and attention to detail.

3.     Willingness to Travel: Required for supplier audits, inspections, and customer visits.

Required experience:

• Minimum 1 year of experience in Web & Backend Development using Python

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git