1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.
2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.
3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.
4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.
5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.
6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.
7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.
8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.
9.Handling flat modification after coordination between Client and Company
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
The Sales and Marketing Specialist will be tasked with daily responsibilities, including customer communication, delivering exceptional customer service, conducting sales, and providing training. Additionally, the Specialist will play a crucial role in sales management and achieving sales targets.
Key responsibilities include:
• Executing outbound telemarketing initiatives targeting specific accounts, prospect lists, and various call campaigns.
• Establishing and nurturing customer relationships through proactive communication, conducting follow-up qualifications to guide new business opportunities through the sales funnel.
• Conducting preliminary needs assessments and identifying prospects' pain points to assess how GreenStitch's solutions can effectively meet those needs.
• Developing and enhancing industry/product knowledge and expertise to strategically position GreenStitch's value proposition across multiple vertical segments.
• Actively participating in trade show and event planning to secure attendees and optimize prospect meetings for the Sales team.
• Conducting research to expand the prospect list using tools such as ZoomInfo, LinkedIn, and other methods.
• Maintaining accurate records of all activities in the CRM system, actively advocating for database cleanliness through regular and ongoing maintenance efforts.
• Taking accountability for meeting or surpassing monthly qualified objectives and quotas.
Responsibilities :
- Develop server side applications in C++
- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.
- Produce documents and specifications wherever required.
- Work collaboratively with other developers and QA engineers to deliver the solutions.
1. Responsible for handling Accounts, Taxation and compliance functions.
2. Taking care of monthly book closer and preparation of monthly/quarterly financial
statements.
3. Responsible for all Direct and Indirect tax compliances and labor compliances including
returns and coordination with vendors (i.e Taking care of monthly and quarterly compliances
such as GST, TDS,PF, ESI and PT payments and returns)
4. Responsible for the completion of internal and external audits in a given time by coordinating with
auditors.
5. Preparation of annual financial statements
6. Good knowledge on all the accounting standards.
Job description
Skills / Attributes Required
- Should have 6 mts - 2Yrs years of experience on Angular 13 or above
- Should have good experience on Typescript, JavaScript, HTML CSS, Microservices
- Should have good understanding of Rest API
- Should be strong in OOPS
- Should have good communication skills
- HTML based strong front-end developers for platform development
- Webservices and micro-services knowledge is must.
Job Location - Navi Mumbai -Belapur (Hybrid)
• Participation in the requirements analysis, design, development and testing of applications.
• The candidate is expected to write code himself/herself.
• The candidate is expected to do code review, unit testing and deployment.
• Practical application of design principles with a focus on the user experience, usability, template
designs, cross browser issues and client server concepts.
• Contributes to the development of project estimates, scheduling, and deliverables.
• Works closely with QA team to determine testing requirements to ensure full coverage and best
quality of product.
• There is also the opportunity to mentor and guide junior team members in excelling their jobs.
Roles and Responsibilities
- 5 - 8 years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
- Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
- Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
- Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
- Experience with cloud technologies like Azure
- Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
- Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
- Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
- Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
- Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
- Experience with chaos or similar methodologies is a plus
We do have opening with our company Crownstack Technologies for React.Js Developer. Interested candidate can share their CV.
About us
Crownstack is a premium organisation that specializes in providing innovative digital technology solutions to various enterprises including startups, small and medium-sized businesses and Fortune 500 companies across the globe. Our services include, but are not limited to, UI design, mobile app and web development, Cloud computing, data analytics, and Dev Ops. We take pride in our ingenious, meticulous, and skilled workforce who aim to deliver sustainable and cutting-edge business and technology solutions to all our clients. ★ 100+ Successful Apps Delivered | ★ Enterprise and Startup Clients | ★ Scalable Products | ★ MEAN Stack | ★ Python, pHp, NodeJs | ★ Agile Development | ★ Best UI/UX Award
Job Description
Crownstack is looking for ReactJs Developers to join our team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using ReactJs best practices. As a React Developer, you will implement a complete user interface across our mobile and desktop web interfaces.
Requirements
Job Location: Gurgaon/Noida
Experience: 2+ years
Roles and Responsibilities
- Develop user interfaces with the latest frontend technologies
- Research, analyze, and develop product features of increasingly complex nature
- Code tested and documented JavaScript, HTML, PUG and CSS
- Make design and technical decisions for ReactJs projects.
- Develop application code and unit testing in the ReactJs with REST APIs
- Ensure high performance of all systems developed
Skills and Qualifications
- 2+ years experience with ReactJs
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Experienced in Typescript is a plus
- Familiarity with testing frameworks (Ex. Enzyme)
- Experience in building highly reusable and decoupled components
- Experience in State management Libraries like Redux, mobx
- Critical thinking and problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills
ob Purpose :
- To lead Design, Development and Maintenance of Frontend Technology for Viacom18's flagship OTT Platform - VOOT, plan & innovate to deliver best-in class product features, ensuring market leadership and future readiness.
- Head the technology team for Viacom18's flagship OTT Platform - VOOT by enhancing and future proofing the technological infrastructure and capabilities to build a world class product.
Key Responsibilities :
Technological Readiness :
- Strengthen VOOT's technological capability
- Evaluate Frontend technology stacks and choose best in class relevant solutions for business
- Build internal capability for technological functions for future readiness
- Drive technical and technological efficiencies to save cost
Technological Innovation :
- Identify avenues for product enhancement
- Convert relevant ideas to POC (Proof of Concept)
- Act as the technical product owner and work with product management team to deliver features and manage releases and enhancement
- Deliver best-in-class product functionality by minimizing crash rate, reducing improving playback time performance and ensuring maximum device coverage
Collaboration and Partner Management :
- Evaluate and finalize new partners for product enhancement from technical perspective
- Developing technological road maps in collaboration with Product team & external technology partners
- Timely and quality delivery of product/features, including outsourced functionalities and services with no downtime
Resource management of external partners to deliver results
Team management
- Work with the HR partner to create a workforce plan
- Review performance on regular basis
- Ensure optimum levels of engagement through appropriate recognition channels
- Provide inputs on hiring and succession planning
- Identify training needs by using TNA method
Key Performance Indicators :
- Develop best in class product functionality
- Ensure technological readiness for product
- Increase in the number of active daily video viewers
- Application Store rating
- Maintaining a crash rate & Maintain playability above 90%
- No. of new & high quality features rolled out on the platform
Skills : Front End, Android, iOS
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Full Stack Developer - Averlon