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Customer Relationship Manager
Customer Relationship Manager
Jeevan developers's logo

Customer Relationship Manager

Rakesh R's profile picture
Posted by Rakesh R
2 - 6 yrs
₹4L - ₹6L / yr
Bengaluru (Bangalore)
Skills
Real Estate
Customer Relationship Management (CRM)

1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.

2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.

3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.

4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.

5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.

6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.

7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.

8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.

9.Handling flat modification after coordination between Client and Company 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Jeevan developers

Founded :
2021
Type :
Services
Size :
0-20
Stage :
Raised funding

About

N/A

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Shubham Vishwakarma

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