Customer Relationship Manager

About UpSolve:

We built and deliver complex Al solutions which help

drive business decisions faster and more accurately. We

are a typical Al company and have a range of solutions

developed on Video, Image and Text.

About Role:

Interact with business leaders to understand

requirements.

Manage client onboarding and solution deployment.

Keep track of commitments and ensure in-time

delivery

Organize and execute regional channel partner

connects and propose networking events with them

Develop and execute outreach strategy for targeted

real estate channel partner firms for the relationship

management

Network with key contacts within the related industries

to expand the contact base

About You:

Minimum C1 English level

Proven experience managing teams

Ability to work in a dynamic and fast changed

environment

A metrics driven mindset with a strong

t wl a stong analytical

approach

Strong customer references

Experience building organisations and training top

talent

Strong communication and interpersonal skills to build

sustainable relationships

Location: Mumbai

JOB DESCRIPTION :

Accounts Executive:

• Must have good exposure in accounts writing on Tally or any other ERP

• Doing daily accounting entries in Tally for sale, purchase, receipts, payments, incomes and expenses

• Finalisation of TB and balance sheet and attending the queries of the auditors

• Calculations/Filing of Income tax returns, TDS returns and GST returns

• MS Excel and MS Office, Internet, Emails etc.

• Ledger Scrutiny

• Monthly MIS

Specific Knowledge - Tally / Tally ERP

- Daily Accounting Entries in Tally for sale, purchase, receipts, payments

- GST, TDS and Income Tax

- Excel (proficient/advanced knowledge required)

- Internet, Email and MS Office

Working Days

6 working days

Working Timings

10-7pm

• To be able to handle clients on their own. Responding to client inquiries in a timely and professional manner.
• Regularly interacting with team through telephone calls, email communications, or virtual meetings.
• Proficiency in Microsoft Office and Virtual Platforms like Zoom / MS Teams / Google Meet. Effective communication skills.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Should be a team player.
• Travel out of station will be required as per demands of the projec

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large scale social or location-based app.

About the role:

As a team member at TrusTrace, you’ll get to solve challenging, real-world problems that truly make a difference to society.

As a Product Developer at TrusTrace, you’ll get to solve challenging and real-time problems using cutting edge technologies. You get to work with industry thought leaders and big-name brands. You will work with the product team to materialize the requirements into pieces of user stories and priorities. You will get hands-on experience in polyglot programming to build solutions and write tests to ensure quality code. (We primarily work on Java, typescript/node, and golang). If you build it, you will own it, i.e . you will be generating metrics, track improvements, and bug fixes for features that are built and shipped by you.

Experience & Skills: (3 – 6 Years) The successful candidate will have

• Passion for problem-solving.
• Flexibility to multitask and re-priorities when necessary.
• Ability to work in an agile and customer-eccentric team.
• Open to learning new technologies.
• Prior saas/start-up experience is preferable, but not mandatory.
• Hands-on experience in back-end technologies and have a strong understanding of core data structure and design patterns.
• Commanding knowledge in HLD/LLD
• Basics of system design and distributed systems
• Strong fundamentals in frameworks like Spring MVC, Spring Security, Spring Data, and Spring-boot.
• Sound knowledge in Java and JVM ecosystem.
• Write the production-grade test code. Junit/ TestNG
• Proficiency with Rest API performance and OpenAPI standards.
• Experience in building cache layers and invalidate them properly ;-)
• Strong knowledge of NoSQL(Mongo) database.
• Experience with Elastic search or Solr is preferred.
• Basics understanding of cloud infrastructures (Preferably AWS) and CI/CD pipelines.
• Should have startup/product Experience

Educational Qualification : Preferably from CS/Circuit Background