Sales Development Representative

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.

International Voice Experience is Mandatory

Responsibilities:

• Business Development: Drive revenue generation by implementing effective sales and retention strategies to achieve AUM targets in the territory.
• Operations Management: Oversee and ensure smooth day-to-day operations of the branch, adhering to operational guidelines and compliance standards.
• Recruitment of Frontline Employees: Identify staffing needs, recruit talented individuals, and build a high-performing team of frontline employees.
• Training and Nurturance: Provide training, mentoring, and ongoing support to frontline employees to enhance their skills, product knowledge, and customer service abilities.
• Risk and Audit and Compliance Adherence: Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.
• Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks, collaborate on business strategies, and ensure seamless communication and cooperation.
• Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.
• Building Rupeek Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
• Reporting and Analysis: Prepare regular reports on business performance, monitor key metrics, analyze trends, and make data-driven decisions to improve operational efficiency and effectiveness.

Ideal Persona: 

• Should be a graduate or above in any stream. 
• Minimum 5 years of experience in sales and operations management, with at least 2 years in a team-leading role.
• Candidates from BFSI/Fintech/Telecom would be an ideal fit
• Strong background in the BFSI lending business is highly preferred.
• Proven track record of achieving sales targets and driving business growth.

Essential Skills: 

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• In-depth knowledge of loan products, lending processes, and regulatory frameworks.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
• Demonstrated ability to handle multiple priorities and meet deadlines effectively.
• Ability to do demand generation in the market and build offline channels.
• Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
• Local language proficiency and geography knowledge are preferred.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have

Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Experience :- 5 +  years

Location :- Bangalore,Hyderabad

•       5 + years of experience in Core  Java, , Spring Boot, Microservices   (Mandatory skills) + AWS added advantage

        Experience building scalable backend systems using REST APIs & NoSQL databases

•       Computer Science fundamentals in algorithm design, problem solving

•       Awareness of Amazon build tools and processes is a big plus

About Us

Tbo Group has emerged as India's Leading B2B Travel Portal since its establishment in 2006. For over a decade now, we are enabling our partners to serve their customers efficiently, with the right pricing and inventory. Ever since our introduction, we are delivering a wide range of travel solutions for the travel agents and tour operators across India including metro cities like New Delhi, Bangalore, Mumbai, Chennai, and Kolkata to help them take their business to new heights.

Job Profile

We are seeking a Executive-HR to handle and assisting all HR related works.

Job Title: Executive-HR

Scope of Work (Responsibilities)

• Understand and implement fair employment practices and ensuring compliance with regulations

• Responsible for all aspects of the recruitment process, including screening of resume, interview arrangement, selection, and placement

• Responsible for the preparation of letters, including but not limited to letters of appointment, confirmation, promotion, etc.

• Update and maintain employee information into System and personal files

• Generate monthly reports for Management review

• Childcare Leave/NS/Maternity Leave application & records management

• Responsible for staff leave and entitlement

• Handle periodical surveys from government agencies. Eg: Annual salary survey

• Management of staff training (liaise with training providers / documentation preparation / allocation & record / analysis)

• Oversees the training administration.

• Ensure all records are updated and reports are timely and accurate

• Conduct an orientation program for all newly hired employees

• Other ad-hoc duties as assigned

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment

Job Profile

We are seeking a Sr. Executive-HR/ Asst Manager-HR to handle and assisting all HR related works.

Job Title: Sr. Executive-HR/ Asst Manager-HR

Scope of Work (Responsibilities)

• Understand and implement fair employment practices and ensuring compliance with regulations

• Responsible for all aspects of the recruitment process, including screening of resume, interview arrangement, selection, and placement

• Work with Head-hunters and staffing agencies to identify talent

• Scour job search websites for potential recruits and contact those candidates personally

• Interview potential staff using industry standard techniques.

• Introduce new hires to the company and walk them through the hiring and training process.

• Responsible for the preparation of letters, including but not limited to letters of appointment, confirmation, promotion, etc.

• Generate monthly reports for Management review

• Handle periodical surveys from government agencies. Eg: Annual salary survey

• Management of staff training (liaise with training providers / documentation preparation / allocation & record / analysis)

• Oversees the training administration.

• Ensure all records are updated and reports are timely and accurate

• Conduct an orientation program for all newly hired employees

• Other ad-hoc duties as assigned

• Preferably from travel background.

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment

Job Profile

We are seeking a Sr. Executive-HR/ Asst Manager-HR to handle and assisting all HR related works.

Job Title: Sr. Executive-HR/ Asst Manager-HR

Scope of Work (Responsibilities)

• Researching and advising on diversity and inclusion issues and creating programs, training, and value around it.

• Identifying external trends and recognising best practice which will increase diversity among the workforces.

• Preparing and building relationship among colleagues through diversity and inclusion training.

• Reviewing the organization’s workplace, policies, and procedures, ensuring that these are all inclusive.

• Revise and update all communication on our website, social media pages, job descriptions and internal documents to ensure use of non-discriminatory language.

• Measure and forecast diversity metrics.

• Assess and anticipate human resources related needs.

• Manage promotions, transfers, and new hires in collaboration with department management.

• Identify training needs and create or procure a professional development curriculum. • Monitor training programs to ensure that training objectives are met.

• Provide input on workforce and succession planning as well as plans business unit restructuring.

• Develop and nurture partnerships through human resources to bridge the divide between management and employees.

• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.

• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions.

• Analyse data trends and metrics to inform business decisions.

• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.

• Find ways to build morale, improve workplace relationships, and boost productivity and retention.

• Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal department when necessary.

• Interpret human resources policy to company management.

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment

Designation: Python/Django Developer (Backend)

Department: Software Engineering Team

Location: Whitefield (Bangalore)

Qualification: Any Computer (Graduate or Post Graduate)

Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS.

Responsibilities:

1. Help design and implement functional requirements
2. Build efficient back-end features in Python
3. Integrate front-end components into applications
4. Manage testing and bug fixes
5. Prepare technical documentation
6. Collaborate with UX/UI designers to implement design into the code
7. Coach junior team members
8. Implement software enhancements and suggest improvements

Skills Required:

1. Experience with Python frameworks (e.g. Django, Flask, FastAPI)
2. Familiarity with Amazon Web Services (AWS) cloud technologies
3. Excellent understanding of REST API Development and HTTP Methods
4. Understanding of databases and SQL
5. Good experience in working with RDBMS
6. Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
7. Knowledge of web stack - javascript, html, web frameworks like React.js is a plus
8. Good understanding of Good Troubleshooting experience and exposure
9. Ability to work with Jr engineers, mentor, guide and help them
10. Enjoys coding and problem solving
11. Good communication skills. Ability to express ideas clearly and concisely
12. Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Salary: Upto 21LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

Job Description

Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities

Design and build applications for the iOS platform

· Ensure the performance, quality, and responsiveness of applications

· Collaborate with a team to define, design, and ship new features

· Identify and correct bottlenecks and fix bugs

· Help maintain code quality, organization, and automation

Skills

· Proficient with Objective-C or Swift {depending on project requirements}, and Cocoa Touch

· Experience with iOS frameworks such as Core Data, Core Animation, etc.

· Experience with offline storage, threading, and performance tuning

· Familiarity with RESTful APIs to connect iOS applications to back-end services

· Knowledge of other web technologies and UI/UX standards

· Understanding of Apple’s design principles and interface guidelines

· Knowledge of low-level C-based libraries is preferred

· Experience with performance and memory tuning with tools {such as Instruments and Shark, depending on project needs}

· Familiarity with cloud message APIs and push notifications

· Knack for bench marking and optimization

· Proficient understanding of code versioning tools {such as Git, Mercurial or SVN}

· Familiarity with continuous integration