Cutsomer support executive

Job Summary:

Objectives of this role

• Develop, test and maintain high-quality pipelines using Python programming language.
• Participate in the entire software development lifecycle, building, testing and delivering high-quality solutions.
• Collaborate with cross-functional teams to identify and solve complex problems.
• Write clean and reusable code that can be easily maintained and scaled.
• Create large-scale data processing pipelines to help developers build and train novel machine learning algorithms.
• Participate in code reviews, ensure code quality and identify areas for improvement to implement practical solutions.
• Debugging codes when required and troubleshooting any Python-related queries.
• Design and implementation of low-latency, high-availability, and performant applications

Required skills and qualifications

• 3+ years of experience as a Python Developer with a strong portfolio of projects.
• Bachelor's degree in Computer Science, Software Engineering or a related field.
• Familiarity with database technologies such as SQL and NoSQL.
• Excellent problem-solving ability with solid communication and collaboration skills.

Preferred skills and qualifications

• In-depth understanding of the Python software development stacks, ecosystems, frameworks and tools such as Numpy, Scipy, Pandas, spaCy, NLTK, sci-kit-learn.
• Familiarity with some ORM (Object Relational Mapper) libraries.
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture
• Knowledge of user authentication and authorization between multiple systems, servers, and environments.
• Understanding of fundamental design principles behind a scalable application.
• Strong unit test and debugging skills.
• Proficient understanding of code versioning with Git.
• Working idea of creating and working with python environment and package management tools like Anaconda.
• A working understanding of cloud platforms such as AWS, Google Cloud or Azure.
• Proficient understanding of working in linux systems.

Responsibilities :

• Provide Support Services to our Gold & Enterprise customers using our flagship product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance, and resource optimization in a multithreaded and distributed environment
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products

Requires Skills :

• 10+ years of Experience with a highly scalable, distributed, multi-node environment (100+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps
• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI
• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

Job Summary:

We want a techie at heart. Someone who is happy and curious to work on all aspects of software development.

Reporting directly to the CTO, you will be responsible for feature design, development, and continuously optimizing our tech stack.

• We are looking for an experienced software engineer with at least 5 years of experience in a startup or product environment. Ideally you have been involved in all aspects of software development from requirements gathering to design, development, deployment and post-release support. We are looking for all-round technical maturity. Our tech stack is Angular, Spring boot and Django/Python.

Key Skills

Java

SpringBoot

PostgreSQL/MySQL

Git

AWS

REST api design

Experience integrating with external APIs

Good applied understanding of Object Oriented Programming

Good database modeling and SQL knowledge.

/React is a big plus.

Responsibilities and Duties

Build out features across the stack : backend, API design and integration, database optimization , microservices, plugins, queues etc

Fix bugs and write automated tests

Maintain and upgrade our Tech Stack

Translate requirements to design and write/present articulate software design.

• Keeping up-to-date with alterations to immigration laws.
• Meeting with prospective and extant clients to gauge which services they require.
• Providing clients with all pertinent documentation.
• Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
• Verifying the authenticity of paperwork and supporting documents.
• Ensuring that pets undergo medical checkups, and then making appropriate accommodations to ensure that they are transported in a safe and legal manner.
• Helping clients to find appropriate shipping solutions.

Who are we?

Storeking is an organization that has dedicated itself to transforming rural retail business through technology and playing a vital role in shaping the business eco system since 2012

Where are we?

Storeking Campus is located in the serene out skirts of Bangalore on Mysore road (about 3 KMs from NICE road) where the air is still fresh; we are amidst a lot of greenery, noise free ambience with friendly work hours. Facility to reach our campus is easy with a Shuttle service at a subsidized cost from Metro stations to Campus.

What do we do?

We are an organization that had pioneered in digitizing Rural India using Cutting edge Technology to cater Rural Consumers

If you are passionate about rural India and want to contribute meaningfully to the growth of Rural India, join us to in our growth story

What is your role?

Based in Bengaluru, this position is responsible for driving the StoreKing’s vision of disrupting distribution in Bharat. This is an exciting opportunity to be a part of Digital Economy of Bharat. This role is ideal for candidates who enjoy multi-dimensional/entrepreneurial role involves Concept Sales (Physical & Financial), Marketing, Channel Management, Business Development and Strategic Planning.

Duties & Responsibilities -

• Client Relations:  Ability to speak directly with customers/consumers & establish, Maintain, Retain and Grow professional relationship with clients and to draw a map to bring customers in Bharat to adopt digitization.
• Set & Monitor Goals: Create Monthly/Quarterly sales forecast & customer acquisition plans to be self-driven to achieve the same.
• Territory: Will be representative/accountable (Also work alongside the existing team to ensure seamless process to achieve goals) of assigned territory to improve revenue/customer base and maintain professional relationships.
• Assess Practices to create Improvement: Responsible for periodic assessment of the existing practices and contribute positively towards the improvement to achieve set goals of individual as well as for the organization.
• Training & Up-Skilling: Willing to undergo training as directed by organization and upskill oneself be various means available online and during work.
• Communication & Reporting: Ability to interact with customers of all levels and translating this into the actual requirements and report back to organization to achieve set goals.

KPIs -

Candidate’s KPIs measured in the following parameters,

• Customer Acquisition.
• Customer Retention – Low iteration ratio.
• Revenue generated – from new & existing customers.

What are we looking for in you?

eligibility Criteria -

• Candidates should have an MBA degree – Preferably in Sales/Marketing streams.
• Candidates should possess the basic knowledge of MS Office (Excel, Word & PowerPoint) & G-Suite & willing to learn online CRM, S&M tools.
• Candidate with multiple speaking/writing languages are preferred (South Indian).
• Candidates with excellent communication skills which suit the described profile are preferred.
• Strong knowledge of fundamentals of Management, reporting is a must

Candidates who are Aggressive, Go – Getter Attitude & Business Acumen, Analytical thinking & Problem Solving Ability are preferred