We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Location: Goregaon East, Mumbai
Industry: EdTech / Education
Experience Required: Minimum 1 year
Work Details
- Working Days: Monday to Saturday
- Working Hours: 11:30 AM – 8:30 PM
About the Role
We are looking for a dynamic and result-driven Learning Consultant with a strong background in counseling and sales within the EdTech industry. The ideal candidate should be confident in engaging with prospects, understanding their needs, and effectively closing deals.
Key Responsibilities
- Counsel prospective students and guide them in choosing the right courses
- Drive end-to-end sales, from lead engagement to deal closure
- Promote and sell courses in:
- Travel & Tourism
- Makeup
- Podcasting
- Build strong relationships with potential learners
- Meet and exceed sales targets consistently
Candidate Requirements
- Minimum 1 year of experience in the EdTech/Education industry
- Proven experience in counseling and closing sales deals (mandatory)
- Excellent communication and interpersonal skills
- Strong persuasion and negotiation abilities
- Candidates from EdTech background must apply
Eligibility Criteria
- Age Limit: Up to 35 years (36+ will not be considered)
Strong Product Designer, with focus on B2C Products
Mandatory (Experience 1): Must have 3+ YOE in Product Design (both UI and UX) for high-traffic B2C Products
Mandatory (Skills 1): Must have strong knowlege and experience of design with Ai tools(Figma Cloud, Chatgpt)
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Preferred
Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)
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Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems
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- Source cybersecurity and IT professionals using job portals, LinkedIn, references, and industry networks.
- Evaluate candidates for skills such as Network Security, SOC, SIEM, Threat Intelligence, Cloud Security, IAM, VAPT, and GRC.
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- 4–8 years of experience in IT recruitment, with a focus on Cybersecurity profiles.
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UPCRED powers AI-Recommendation on Social Content Creators, helping them discover content monetization and helping Brands/Businesses explore Influencer Marketing.
The company’s advert platform is powered by artificial intelligence, which is used by businesses for Influencer Discovery, Campaign Management, and Campaign Analytics through UPCRED Pixel Management.
Our technology visions to have one-third of the world's social consumers discover new things through recommendation feeds from their favourite social media creator and which connects advertisers to these audiences to grow their business.
UPCRED Social has long-term partnerships with a variety of digital content creators and has the vision to democratize the social earning for content creators in India.
UPCRED Advert wants to be an all-in-one influencer marketing platform designed to help businesses own their influencer relationships.
Proven work experience as an HR Recruiter or similar role.
Familiarity with Applicant Tracking Systems and resume databases.
Experience with sourcing techniques.
Understanding of referral programs.
Solid verbal and written communication skills.
Sound judgment.
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AngularJS (1.x)Do you have a keen sense of programming, the ability to write efficient code? Do you want to be part of a deep-tech startup that provides an excellent career path, work environment, and opportunities to work in the latest software technologies? Have you demonstrated your Software Skills already either in your School, College, or at current work? Are you a passionate Software Engineer? If so, please apply.
The Candidate and Skills
- Strong programming capabilities irrespective of the language and infrastructure used
- Strong understanding of Cloud Architecture, Networking Concepts, Databases
- Full Stack Programming. Python, PHP, Javascript, Node JS, and CSS
- Ability to write efficient optimal code with minimum guidance
- Software Product Architecture implementation and optimization
- Attitude and Skills matter more than the number of years of experience
- Freshers are welcome only if they can showcase strong programming skills in the interview process
Job Description
- Be part of a strong team of a growing Startup in Deep Tech in Health Care IT
- Develop product features, SaaS and Mobile Application
- Develop Backend features including Database Structuring and Real-Time Data Processing
- Develop Machine Learning and AI in Healthtech Space
About Us
- zMed Healthcare Technologies Pvt Ltd is a high technology firm, engaged in the development of hardware and software solutions for Healthcare
- zMed is our product, hardware and software-based enterprise solution for critical care, ICU Automation, data intelligence, and analytics
- We are a fast-growing start-up with customers that are leading healthcare providers in India
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- Enforce Security in SDLC, and ensure any identified vulnerabilities are fixed before a feature goes to production.
- Participate in the design review discussions to identify any security loophole, and recommend a secure design solution.
- Partner with engineering leaders across the company to help them prioritize security issues in their products.
- Run the Ola’s Bug Bounty program effectively.
- Develop a roadmap for future work to enhance security, derive a project plan, and ensure the completion of the project within the timelines.
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Minimum Qualifications
- 7+ years of work experience in security engineering, including 2+ years of proven hands-on technical management experience of security engineers.
- Experience recruiting and managing technical teams, including performance management.
- Technical experience across security disciplines – web/mobile app security, infrastructure security, security operations center.
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BS/MS in Computer Science or equivalent experience
JavaJavascriptReact.jsAngular (2+)AngularJS (1.x)We are hiring for Full Stack Java Developers with our MNC Client . Please go through the below details
- 7+ years of strong Java & J2EE working experience
- 5+ years’ experience with web 2.0 technologies including use of OO JavaScript, Ajax, JS libraries (e.g. Ext Js/jQuery/DOJO/ etc.) Bootstrap, Angular or React, HTML 5, CSS, JSON, and strong understanding of browser compatibility issues.
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Spring Boot| • 3+ years development and delivery experience with Java, Springboot, Micriservices, JPA and from reputable institutes • Solid experience with application frameworks such as Springboot and strong familiarty with micro services architecture and design patterns • Familiarity with databases like MySQL, MongoDB, Redis etc • Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications • Exposure to CI/CD using Gitlab, Jenkins preferred • Familiarity with Docker, Kubernetes, EFK Stack is preferred • Broad knowledge of web standards relating to APIs (OAuth, SSL etc.) • Exposure to product development is preferred • Understand Architecture Requirements and ensure effective design, development and maintenance of multiple micro services in Java Springboot deployed in cloud within containers consuming data present in relational as well as NoSQL databases. o The microservices shall expose APIs which allow ease of integration with variety of client apps o Microservices should handle a scale of thousands of requests per second • Develop communication patterns between microservices which are efficient, lightweight and secured using Kafka • Debugging issues on a live setup • Lead a small team of engineers • Create test cases and technical documentation • Maintain a high level of code quality and consistency by adhering to and enhancing the coding standards, design methodology and programming practices |
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Full Stack Developer - Averlon