We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Strong B2B Inside Sales / Product Sales profiles
Mandatory (Experience 1): Must have 6+ years of experience in Inside Sales for B2B (Services / SaaS) Sales roles
Mandatory (Experience 2): Proven experience in B2B product sales, with hands-on involvement in lead generation, qualification, client follow-ups, and opportunity management
Mandatory (Experience 3): Strong exposure to campaign management, active follow-ups, and inside sales motions (email, calls, CRM-driven sales)
Mandatory (Sales Execution): Demonstrated ability to identify prospective clients, manage sales pipelines, and support closure of deals
Mandatory (Core Skills): Solid understanding of sales process, sales matrix, sales techniques, and client engagement model
Mandatory (Tools): Hands-on experience using Salesforce or any CRM tool, along with online resource management and data mining.
Mandatory (Education): Bachelor’s degree in BA / B.Com / BBM / BBA
Mandatory (Company): B2B SaaS
Java
.NET
C#
CResponsibilities include:
- Coordinate and clarify the requirements and technical issues (including client interaction)
- Support creation of high and low level design
- Development and maintenance of automation code
- Build reusable Business objects as required
- Review the automation implemented code
- Deploy the code to multiple environments phase wise
- Provides regular status updates to clients and management
- Participates in research/design/implementation of appropriate automation tools
- Develop .net libraries using C# /.Net
- Design and develop SQL scripts – Stored procedures, queries, and functions
- Perform unit testing, support systems integration testing and UAT testing
- Raise ticket and co-ordinate with IT team and CS team
- Analyze, estimate and implement special projects
- Effectively manage multiple priorities / assist with various projects as they arise.
- Accurately track, monitor, and report progress and obstacles
- Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.
Education, Experience, & Required Skills:
- Bachelor degree in Computer Science, Computer Engineering or equivalent is required
- 7+ years of overall IT experience
- 2+ years of overall development experience with leading RPA tool.
- Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
- Programming experience in Java, .Net, C, C#, .Net, Python
- Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
- Knowledge in developing & understanding excel macros codes.
- Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
- Knowledge of service oriented architecture is preferable.
- Knowledge in Finance & Accounting domain is preferable.
- Strong written and verbal communication skills
- Excellent organization and communication skills.
- Effectively interact with various levels of management.
- Ability to multitask.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJoin Metadologie: Where Innovation Meets Opportunity!
Are you ready to embark on an exciting journey where your talents will be nurtured, your ideas valued, and your potential unleashed? Look no further than Metadologie – a dynamic and forward-thinking organization that is currently seeking exceptionally talented individuals like you to join our remarkable team!
Who We Are:
At Metadologie, we believe in the power of innovation to transform businesses and shape the future. We are a cutting-edge organisation that specializes in developing groundbreaking solutions for our clients across diverse industries. From advanced technology implementations to strategic consulting, we are at the forefront of driving innovation and delivering exceptional results.
Company Description:
Metadologie is a dynamic and innovative tech company committed to delivering cuttingedge solutions to our clients. We pride ourselves on fostering a collaborative work environment where creativity and excellence thrive. Currently, we are seeking a skilled Full Stack Developer to join our team in Jaipur.
Position Overview:
We are looking for a talented Full Stack Developer with a strong background in React.js and Node.js. The ideal candidate will have at least 4 years of experience in full stack development, with a focus on building scalable web applications. Additionally, the candidate should have experience in team management and be capable of taking on leadership roles.
Responsibilities:
• Develop and maintain scalable web applications using React.js and Node.js
• Collaborate with cross-functional teams to define, design, and ship new features
• Lead and mentor junior developers, providing guidance and support as needed
• Conduct code reviews to ensure code quality and adherence to best practices
• Work closely with product managers and designers to translate requirements into technical solutions
• Stay up-to-date with the latest trends and technologies in full stack development
Requirements:
• Bachelor's degree in Computer Science or a related field
• Minimum of 6 years of experience in full stack development
• Proficiency in React.js and Node.js
• Experience with database technologies such as MongoDB, MySQL, or PostgreSQL
• Strong understanding of web technologies including HTML, CSS, and JavaScript
• Experience with version control systems such as Git
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in team management and leadership roles is a plus
Benefits:
Competitive salary package
Health insurance
Paid time off and holidays
Professional development opportunities
Collaborative and supportive work environment
Job location: Mumbai - BKC
Grade: M4/M5
As part of the Corporate Development Team, you will develop product and alliance partnerships with fintech and technology startups. The position will require stakeholder management, relationship building, basic understanding of fintech products, and interest in startup ecosystem.
Corporate Development at Kotak Securities is responsible for driving development of next-generation products and adoption of future technology by partnering with start-ups, technology
partners, accelerators/ incubators, customers, and premier academic & research institutions. The corporate Development team also looks at investing in fintech and technology startups for
driving business advantages to Kotak securities.
Role:
Prospect potential partners using various direct methods, networking, and research.
Create processes & systems/integrations by tying up with various players in fintech ecosystem, especially in capital markets.
Implementation of solutions by leveraging the startup ecosystem for various business
teams across the organization.
Delivery of projects from ideation through prototype development, proof of concept
(PoC) and testing with stakeholders (internal and external)
Periodic review and monitoring of the projects on an ongoing basis
Keep abreast with emerging technology & concepts, and market trends to identify
opportunities and develop solutions.
Ideation and brainstorming of new concepts and ideas for experimentation in different
products.
Understanding customer behaviour and developing customer journey mapping
Engage in research, data collection and business analysis to understand the impact
on product, process, and systems.
Forge strong partnerships with industry partners to bring to fruition a leading-edge
proposition, have the voice of customer at the heart of everything.
Attributes:
Professional project management knowledge of concepts and practices, specifically
the agile development methodology
Deep interest in startup ecosystem
Analytical and detail-oriented mindset, good presentation, and interpersonal skills
Ability to engage senior level professionals and promoters.
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
- Minimum 8+ years of experience working in a IT environment of which 5+ years as a product manager/Product Owner for a web/mobile product
- Experience working with business, technical and external stakeholders to elicit inputs to draft out roadmaps
- Excellent communication skills ( written, verbal, presentation)
- ability to create and present product roadmaps
- Ability to breakdown the roadmap into Epics, detailed user stories, create backlog items.
- Must be able to communicate business requirements to tech teams
- Must be able to work in a team and also independently
- experience in mobile game design will also be considered Extremely good when it comes to understanding usability issues and creating mock-up screens High intelligence, ability to conduct
- Coding languages (ex: Java, Reactjs) is a plus
- strong market research and come up with a well-articulated business plan Should be in regular touch with the latest happenings in the technology world Outstanding
- communication skills both oral and written
- Demonstrated ability to analyze business issues across multiple domains
Eligibility:-
Qualification: Any Graduate
Salary up to 25K Take Home + Incentive
Experience:- Field sales experience (> 6 months) any Sales(Field) or Banking Sales experience)
Gender: Male
Working Location: Chennai,
JD -
By being the single direct touch point with the customers, XFEs are the ambassadors of airtel
Xtream brand and work towards creating brand & product awareness among potential customer base.
They also solve for customer problems and enable airtel to provide seamless
customer experience.
- Azure Data Factory, Azure Data Bricks, Talend, BODS, Jenkins
- Microsoft Office (mandatory)
- Strong knowledge on Databases, Azure Synapse, data management, SQL
- Knowledge on any cloud platforms (Azure, AWS etc.,)
Makebot Robotic Solutions PVT. LTD.
About the Company
Makebot is a leading STEAM Education provider offering new age experiential learning for student’s age group 6 years onwards. Makebot STEAM Learning programs includes robotic kits, AI programming, IOT applications, multi-year curriculum, STEAM activity based worksheets, trainer's manual and learning evidence for parents. Makebot also offer all STEAM learning program in both classroom and online model.
Makebot is an education vertical of Globalspace Technologies Ltd., founded in 2010 and listed on Bombay Stock Exchange (BSE: GSTL) .
Position: Telesales Sales Executive
Location: Mumbai
Languages: Good Communication Skills
Job Category: Sales
Job Type: Full Time
Job Description:
- Studying the details of all programs and offerings of company
- Should be able to communicate all the relevant information to the customer
- Cold calling, Internet research, Data collection, Lead generation, Outbound calling, Customer relation building, Email Campaign management
- Obtaining and updating lists of individuals contact details and status
- Noting important details of each conversation and share relevant feedback
- Attending regular team meetings to clarify progress and performance-related expectations.
- Meeting all sales targets
- The patience and ability to engage customers in conversation.
- Should follow the company process
- Should be able to take timely follow ups with prospects.
- Bring the lead to closure.
- Qualifications and skill required:
- Any Graduate
- Computer literate
- Good verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
- Good interpersonal and problem solving skills.
Gender: Male/Female
Experience: 1-2 Years
- Reach out to untapped potential customers and brief them about organization.
- Build a good rapport with them, convert them and on-board them.
- Identify market opportunities and design a strategy to ensure there is maximum sales.
- Forecast the trend and keep the product team updated.
- Develop a sales pipeline based on the forecasted output, to efficiently achieve the target
- Keep abreast of competition.
Desired Profile :
- Excellent communication skills: Should be able to converse fluently in English. Conversing in Hindi would be an added advantage.
An extrovert : The skill of socializing and starting a conversation with anyone is of utmost importance.
Strong presentation skills : Stage fear? Nah!!! Should always be ready to address a group with ease and confidence.
- Perseverance and a go-getter!
- Strong academic background
- Experience in Sales is always welcome. Even if you don- t have the experience, but are passionate about it, give it a shot. We welcome learners!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon