We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Overview: We are seeking a State Sales head with a passion for education and a proven track record in sales to lead and expand our presence in the Punjab state. Ambitious and energetic candidates required expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive sustainable financial growth with forging strong relationships & product knowledge.
Key Responsibilities:
- Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer feedback.
- Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.
- Market Analysis: Stay updated on industry trends, customer needs to inform product development and sales strategies. Conduct market research,competition & competitor analysis to identify opportunities for growth.
- Sales Process Optimization: Implement & improve sales processes, systems & follows the best practices in sales and customer relationship management, use tools to enhance efficiency & effectiveness.
- Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights and recommendations for improvement. Present reports to senior management to track progress and make informed decisions.
- Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns, promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction through effective communication and support.
- Collaboration: Identify and establish strategic partnerships with educational institutions, organizations & other stakeholders to expand the company's reach and influence in the EdTech sector.
Qualification and experience:
- Proven working experience as a State Sales head in K-12 or CBSE school business,
- Proven sales track record, computer Proficiency for proposal development & CRM tools
- Market knowledge, strong relationship is expected with ability to build rapport
- Good analytical & Strong problem solving skills, listening and questioning skills, combined with the ability to interact confidently with clients, able to work under pressure in result oriented manner
- Graduate from any branch computer science, MBA, BA, B.Com
- Edtech/Book publisher or sales & marketing experience are added advantages
English Trainer - Krishnagiri Location
Communication Trainer, Coaching for softskill and communication to school students
Python
Amazon Web Services (AWS)
DjangoJob Summary:
We are looking for a skilled and motivated Python AWS Engineer to join our team. The ideal candidate will have strong experience in backend development using Python, cloud infrastructure on AWS, and building serverless or microservices-based architectures. You will work closely with cross-functional teams to design, develop, deploy, and maintain scalable and secure applications in the cloud.
Key Responsibilities:
- Develop and maintain backend applications using Python and frameworks like Django or Flask
- Design and implement serverless solutions using AWS Lambda, API Gateway, and other AWS services
- Develop data processing pipelines using services such as AWS Glue, Step Functions, S3, DynamoDB, and RDS
- Write clean, efficient, and testable code following best practices
- Implement CI/CD pipelines using tools like CodePipeline, GitHub Actions, or Jenkins
- Monitor and optimize system performance and troubleshoot production issues
- Collaborate with DevOps and front-end teams to integrate APIs and cloud-native services
- Maintain and improve application security and compliance with industry standards
Required Skills:
- Strong programming skills in Python
- Solid understanding of AWS cloud services (Lambda, S3, EC2, DynamoDB, RDS, IAM, API Gateway, CloudWatch, etc.)
- Experience with infrastructure as code (e.g., CloudFormation, Terraform, or AWS CDK)
- Good understanding of RESTful API design and microservices architecture
- Hands-on experience with CI/CD, Git, and version control systems
- Familiarity with containerization (Docker, ECS, or EKS) is a plus
- Strong problem-solving and communication skills
Preferred Qualifications:
- Experience with PySpark, Pandas, or data engineering tools
- Working knowledge of Django, Flask, or other Python frameworks
- AWS Certification (e.g., AWS Certified Developer – Associate) is a plus
Educational Qualification:
- Bachelor's or Master’s degree in Computer Science, Engineering, or related field
establishing Nexprt’s scale-up plan, user-feedback cycles, or supply-side strategy. Across all projects, you’ll be tasked with scoping the problem, building a set of experiments, executing the experiments with the help of the product/engineering/demand/supply teams, and establishing scalable processes for the future. Some examples:
● Identifying new buyer groups / customer segments for growth, and developing relevant supply side value propositions, GTM strategies, and fulfilment engines
● Leading supply and product growth into new sub-categories, categories, sourcing
regions/countries, and user segments: identifying the right set of suppliers, running pilots,
setting pricing and quality standards, and scaling products to run on auto-pilot
● Building technology tools that help scale operations / productize ground operations, in
conjunction with product & engineering teams - digitising supply chains, QA QC, pricing and more
● Driving innovation across product development and manufacturing - experimenting with new raw materials, processes, packaging, order-fulfillment models and more
Working on critical projects, you’d be expected to leverage deep problem solving and business understanding - and lead projects to the point of completion. You will work closely with verticals in the organization, to ensure execution of projects.
HTML/CSSThis Delhi-based startup is founded by a successful serial entrepreneur and has raised a total of $5.2M over 4 rounds.
What you will do:
- Transforming creative ideas/ briefs into practical collateral
- Quickly developing concept mock ups to visualize new ideas in context
- Working under pressure with tight deadlines
- Majorly working and coordinating with the marketing team
- Working closely with cross functional teams such as NPS , Ops , Sales and Strategy
What you need to have:
- Graduate from a good design school with 3 to 7 Years of graphic design experience
- Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
- Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
- Experience in Motion Graphics and Video Editing is a plus
- Hands on experience in Adobe Premier Pro + After Effects
- Strong presentation, communication, organizational and time-management skills
- Start-up/ early-stage experience
- Ability to work in an entrepreneurial, hands-on and adaptive environment
Java
Vue.js
AngularJS (1.x)- 2+ years relevant professional experience.
- Good understanding and a full life cycle project implementation experience with Java / J2EE technologies
- Experience with JavaScript, HTML and CSS
- Experience with Angular 5/6 and TypeScript
- Experience using SOAP or REST APIs
- Experience Struts, Hibernate is preferred.
- Strong communication and interpersonal skills is an absolute must.
- Immediate joiners preferred.
- Bachelor's degree or equivalent.
iOS App Development
Objective C
SwiftJob Description
An iOS developer is responsible for developing applications for mobile devices powered by Apple’s
iOS operating system. They must also have a strong understanding of the patterns and practices
that revolve around the iOS platform.
Responsibilities
1. Design and build advanced applications for the iOS platform
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Unit-test code for robustness, including edge cases, usability, and general reliability.
4. Work on bug fixing and improving application performance.
5. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Skills & Qualifications
1. Experience working with iOS frameworks such as Cocoa Touch, Firebase, Alamofire
2. Degree in Computer Science, Engineering or a related subject
3. Proven working experience in software development
4. Working experience in iOS development
5. Have published one or more iOS apps in the app store
6. Must have knowledge of Swift & Objective C
7. Experience with third-party libraries and APIs
8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
9. Solid understanding of the full mobile development life cycle.
Experience Requirement
We are looking for the candidates with 3+ years of experience
Experience : 5+ years
Location : Bangalore (Work from home till situation is normalized)
Role:
- Creating animations and particle systems
- Integrate animation in unity
- Mentor, guide and supervise the 2D animation team
- Solve the creative and technical challenges
- Review all the 2D Animation
- Client communication and implementing the animation requirement
- Train the existing animation team
- Give direction to the animation team
Requirements:
Must have:
- An ideal candidate should have 5 years' experience in game animation
- Strong understanding of the animation principles
- Relevant experience as an animator with a track record of creating appealing character
and object animations, preferably in unity
- Experience in special effects and particle tools
- Comfortable with stylized art
- Must thrive in a self-directed and fast-paced environment
- Excellent verbal and written communication skills
- Experience of delivering the Unity Animation files to Client
- A portfolio demonstrating all aspects of your skill is required
Good to have:
- Be precise and detailed oriented
- Experience on at least 2-3 AA / AAA Titles
- Follow the latest industry development and stay up to date on corporate competitors
- Knowledge of storytelling through timing, posing, and composition.
React Native
React.js
JavascriptResponsibilities:
- Build React Native apps from scratch that'll be used globally.
- Architect App infrastructure systems like caching, state manager, common validation framework, etc.
- Launch the apps in different app stores like Apple, Google, etc.
- Create custom reusable Component Library
- Create data visualizations like charts, tables, dashboards, etc.
- Write well tested, beautiful, performant and bug free code.
- Thrive in a collaborative team environment and work with challenging timelines.
- Establish and advocate front-end coding guidelines.
- Mentor team members and help resolve any critical blockers.
Requirements:
- A self-driven, hard-working Frontend engineer with an eye for detail.
- Bachelor's Degree or equivalent in Computer Science
- Minimum 4 years of overall experience with expertise in working in React Native, Redux and TypeScript
- Strong understanding and knowledge of Styling
- Experience in writing native code for Android and iOS
- Strong debugging skills for Android and iOS.
- Experience in launching apps in various App Stores.
- Experience with GraphQL is a plus.
- Familiarity with modern front-end build pipelines and tools
About Us
Spotnana is a stealth startup that is building the technology stack to solve the experience, trust, and transparency challenges that legacy players in a $1.8 trillion industry refuse to. We were told it can’t be done - and now we’re doing it.
Based in the San Francisco Bay Area, our founding team consists of veterans from Google, Amazon, Twitter, Airbnb, Expedia, ThoughtSpot, FreshDesk, Goldman Sachs, Oyo, SAP, and Cohesity
Join us to find out what Silicon Valley investors and early backers of Airbnb, Amazon, Facebook, LinkedIn, Brex, Palantir, Revolut, and Snowflake see in our mission.
Let's explore creating one of the best pieces of work ever made, together.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon