Cutsomer support executive

ROLES AND RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and manage customer relationship.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall, 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

We are looking for a detail-oriented Manual Tester to join our QA team. This role is ideal for freshers or candidates with up to 1 year of experience who are eager to build a career in software testing and quality assurance.

Key Responsibilities

• Understand application requirements and functional specifications
• Execute manual test cases for web and/or mobile applications
• Perform functional, regression, smoke, and sanity testing
• Identify, document, and track bugs clearly
• Work closely with developers to reproduce and verify fixes
• Retest resolved issues and ensure quality before releases
• Participate in basic test planning and reporting activities
• Ensure applications meet expected quality standards

Business Development Executive (Floor and Wall tiles)

About The Company:

A leading MNC in tiles and bathware, with operations in over 40 countries and a group turnover of more than USD 1 billion. The company is strengthening its footprint in India by expanding its sales and business development team.

Job Title: Business Development Executive

Locations: Delhi, Lucknow, and Pune

Responsibilities:

• Achieve regional client activation and sales targets through proactive territory management.
• Secure product specifications, approvals, and conversions by providing strategic sales guidance to clients and stakeholders.
• Meet sales targets across all product lines by planning and executing targeted sales initiatives.
• Collaborate with the sales team to retain and grow the customer base, building strong relationships with key accounts and identifying new business opportunities.
• Develop and maintain relationships with architects, builders, interior designers, influencers, government authorities, and corporate customers to drive project specifications and orders.
• Leverage a strong stakeholder network to drive sustainable revenue growth across assigned markets.

Benefits and Perks: Rs. 8 – 10 LPA (including 10% variable pay).

Qualifications:

• Industry Experience: Minimum 2 years in sales and business development, specifically in tiles and bathware.
• Education: Bachelor's or Master's Degree
• Languages and Communication: Fluency in English and the relevant regional language is mandatory.

Requirements:

Money Honey Financial Services has an open position for a well-qualified Software developer, to be filled immediately. If you have a combination of deep experience with ASP.Net, MVC, C#, JQuery, JavaScript experience with databases and domain-driven application systems, a history of working successfully in small innovative software teams, and a flexible, upbeat approach to working with colleagues.

Responsibilities :

• Work with the .Net team, promoting the creation of elegant, practical solutions to meet the company's business goals.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Work closely with the Team Lead of Technology to assist in the analysis, evaluation and recommendation of new application and technology appropriate to the company.
• Understand how our applications operate, are structured, and how users use them.

At Cypherock,
We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We are a mission-driven team having worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, etc.

As an early engineer at Cypherock you may:
● Implement protocols that empower millions over the world
● To ship global products that increase the adoption of decentralized currencies
● Work on World's first products. Yes! we are one of the few Indian companies building for the World from India
● Get inspired to create breakthrough technologies

Requirements:
● Experience in MEAN stack and writing Python scripts. React dev skills are a must. Experience with the Electron framework for desktop app development will be a plus
● Experience working in remote teams
● Excellent code documentation and communication skills

• Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
• Interface with client business/technical teams to understand complex requirements.
• Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
• Resolve technical issues.
• Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
• Ensure quality of project implementation deployed.
• Provide technical guidance to projects/programs for complex components of a multiple technology suites.
• Ensuring documentation of the complete project architecture.
• Lead actions to determine root cause of problems and drive resolution.
• Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
• Leads work groups that are responsible for software development.
• Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
• Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
• Provide technical support and technical quality control throughout all stages of the project.
• Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
• Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis

• Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
• Identify high-potential team members for next level positions and creating learning and development plans for them.
• Enable strong process in place and reducing dependencies on individual.

Technical Skills and Qualification

• Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
• Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
• Adaptability and willingness to learn new tools and applications.
• Should be comfortable for 40%-60% coding.
• Able to convert requirements into executable code
• 9 to 12 yrs experience
• Qualification: BE/B-Tech /MCA or any equivalent degree

Desirables

• Excellent written and verbal communication skill
• Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
• Demonstrated ability to work collaboratively across project teams.
• Having Analytical and problem-solving
• Ability to translate complex requirements into functional and Technical architecture
• Experience managing the technology aspect of multiple complex projects
• Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
• Willing to take ownership and being accountable.
• Openness, communicates honestly, openly, and consistently.
• Positive Attitude encourages a positive rather than negative viewpoint.
• Integrity maintains the highest standard of personal conduct in performing all duties.
• Should be a good listener.
• Dependable, can be relied upon to get the job done.
• Able to avoid mistakes that could/should be anticipated.
• Should be able sense and grab the opportunities to innovate and improvise.
• Very high competence in presentation skills.
• Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
• Risk Management: Should be able to take calculated risks in trying out new technical implementation avenues
• Able to communicate the org level vision to the team effectively

• Thorough understanding of React.js, React DOM and its core principles
• Experience in State Management Frameworks like Redux.
• Experience in developing cross-browser/platform compatible solutions for web.
• Experience of backend integrating with RESTful services.
• DOM manipulation and the JavaScript object model.
• In-depth knowledge of newer specifications of TypeScript, ES6,HTML 5,CSS 3.
• Must be familiar libraries like Material UI, Formik.
• Experience in Micro Front End architecture with Webpack Module Module Federation to combine multiple domain driven web apps on the same page without refreshing the page.
• Experience in different approaches on orchestration of Micro-apps of Client Side composition.
• Experience with package manager like npm,yearn.
• Experience with tools/packages like Visual Studio Code,ES Lint,SonarQube,Keycloak.
• Good understanding on Unit testing framework - Jest/ enzyme.

Location: Remote Working

** Preference will be given to immediate joinee