
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

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Sales and Marketing - chiller sales - chiller manufacturing company
Experience : 1-10 years
Location : Andheri,Mumbai
Dear Candidate,
Greetings from Wissen Technology.
We have an exciting Job opportunity for GCP SRE Engineer Professionals. Please refer to the Job Description below and share your profile if interested.
About Wissen Technology:
- The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
- Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
- Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
- Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
- Globally present with offices US, India, UK, Australia, Mexico, and Canada.
- We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
- Wissen Technology has been certified as a Great Place to Work®.
- Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
- Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
- The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, State Street Corporation, Flipkart, Swiggy, Trafigura, GE to name a few.
Job Description:
Please find below details:
Experience - 4+ Years
Location- Bangalore/Mumbai/Pune
Team Responsibilities
The successful candidate shall be part of the S&C – SRE Team. Our team provides a tier 2/3 support to S&C Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance and support.
Resource's key Responsibilities
• Provide Tier 2/3 product technical support.
• Building software to help operations and support activities.
• Manage system\software configurations and troubleshoot environment issues.
• Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
• Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems.
• Collaborate with development and software testing teams throughout the release process.
• Analyze release and deployment processes to identify key areas for automation and optimization.
• Manage hardware and software resources & coordinate maintenance, planned downtimes with
infrastructure group across all the environments. (Production / Non-Production).
• Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.
Required skills and experience
• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)
• Master’s degree a plus
• 6-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
• Excellent problem-solving/troubleshooting skills, fast learner
• Strong knowledge of Unix Administration.
• Strong scripting skills in Shell, Python, Batch is must.
• Strong Database experience – Oracle
• Strong knowledge of Software Development Life Cycle
• Power shell is nice to have
• Software development skillsets in Java or Ruby.
• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

JOB DESCRIPTION:
POST – MEDICAL REPRESENTATIVE
LOCATION – KOLKATA, BURDWAN, SILIGURI, HOWRAH, HOOGHLY, NORTH 24 PGS, SOUTH 24 PGS.
Age – 21 to 26 Yrs.
QUALIFICATION – ANY GRADUATE CAN APPLY.
CTC – UP TO 2.20 LAKH P.A.+ TA+DA+OTHERS
JOB ROLE – TO VISIT THE DOCTORS, HOSPITALS, CHEMIST, STOCKIST REGULARLY TO PROMOTE COMPANY PRODUCTS AND GENERATE BUSINESS.
We are looking for a smart and knowledgeable Chartered Accountant Intern for our company. Besides having knowledge of professional accounting principles, you should also have steady work experience
Skills Required
- Fully compliant as a tax practitioner.
- Filing of corporate tax returns.
- Experience in providing financial advice
- Excellent organizational and time management skills
- Attention to detail and problem solving ability
- Impressive oral and written communication skills
- Ability to manage stressful situations effectively
- Good mathematical skills.
- Strong leadership qualities.
Roles and Responsibilities
- Oversee the duties of the accounting team.
- Implement accounting systems and processes.
- Reconcile income statements.
- Prepare monthly financial reports.
- Control the master data of the general register.
- Provide ongoing accounting and reporting support.
- Manage the full financial process.
- Prepare an expense budget report.
Qualification Required
The students applying can be either of the Following:
- Completed CA Finals.
- Completed CA Intermediate and Above
- Accounting Graduates
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
Step 1: Apply for your CV and past work to be reviewed.
Step 2: Receive a telephonic interview or assessment upon filling the final step form.
Step 3: Receive offer letter if selected.
- Apply soon, the earliest applicant would be preferred over the late applicants.
Position Overview:
We are seeking a dynamic and ambitious Management Trainee to join our team as a Business Development professional specializing in marketing automation products and software services. This role will provide you with a unique opportunity to gain hands-on experience and develop a deep understanding of marketing automation solutions, while contributing to the growth and success of our organization. As a Management Trainee, you will receive comprehensive training and mentorship to develop your skills and knowledge in the field of business development.
Responsibilities:
1. Gain a deep understanding of our marketing automation product and software services, including their features, benefits, and applications.
2. Collaborate with the Business Development team to identify and qualify potential leads, converting them into potential opportunities.
3. Conduct market research to identify industry trends, competitor analysis, and customer needs to inform sales and marketing strategies.
4. Assist in the development and execution of lead generation campaigns, utilizing email marketing, social media, and content creation.
5. Contribute to the creation and delivery of sales presentations, proposals, and product demonstrations to potential clients.
6. Participate in sales meetings, trade shows, and industry events to represent the company and generate leads.
7. Build and maintain strong relationships with existing and potential clients to maximize customer satisfaction and retention.
8. Monitor and report on sales activities, performance metrics, and progress towards goals on a regular basis.
9. Collaborate closely with the Product Development team to provide feedback on customer requirements and contribute to product enhancements.
10. Continuously update your knowledge of marketing automation trends, industry best practices, and competitor offerings.
11. Travel internationally as required to meet with clients, attend conferences, and explore new business opportunities.
Qualifications:
1. MBA in Marketing or similar field
2. Computers at Bachelors. Understanding of programming is a plus but not mandatory.
3. Strong passion for technology, software services, and marketing automation.
4. Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.
5. Self-motivated and goal-oriented mindset, with a demonstrated ability to take initiative and work independently.
6. Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
7. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
8. Proficiency in Microsoft Office Suite and CRM software.
9. Prior experience in business development, sales, or marketing is a plus, but not required.
Benefits:
1. Comprehensive training and mentorship program to develop your skills in marketing automation and business development.
2. Opportunity to work with a highly talented and collaborative team in a fast-growing industry.
3. Exposure to cutting-edge marketing automation technologies and software services.
4. Competitive salary package with performance-based incentives.
5. Health insurance, retirement plans, and other benefits as per company policy.
6. Ongoing learning and professional development opportunities.
Note: This job description is a general outline of responsibilities and qualifications. It may be subject to revisions or additions based on the evolving needs of the company.
Firmway
Our software’s are used by large corporates and their auditors for automating balance confirmation and accounts reconciliation. We are looking for a star developer who is looking challenging work, shorter deadlines, kickass mentorship, a rock-solid career growth plan.
About the Role
Firmway is looking for a candidate who is willing to with the FinTech Startup to take it to the next level. The candidate must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Someone who can take ownership of the responsibility and is willing to go that extra mile. Someone who is hungry for knowledge and wants to climb up the ladder quickly.
Key Tasks and Responsibilities
- Modifying existing code with new features available in current and future deployments.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
- Understand user requirements and prepare an algorithm.
- Write clean, high quality, optimized & reusable code.
- Maintain Security of the Application.
- Identifies competitive advantages and technological trends for the benefit of a company.
Key Skills
- Must be proficient in PHP, Laravel, Mysql, AWS technology stacks.
- Must have experience in working on a framework such as Laravel, front-end development skills including Javascript & JQuery.
- Experience with REST-based API Development.
- Knowledge of Object-Oriented Programming (OOP) Concepts, MySQL, CSS3, JSON, XML & MVC.
- Knowledge of Networking and Versioning.
- Familiarity with SQL/NoSQL databases and their declarative query languages.
- Strong programming skills with an understanding of project cycles, development environments, and source control techniques.
Good to Have Skills:
- Ability to work without supervision.
- Efficiently handles tasks in a reasonable amount of time.
- Ability to communicate with clients, colleagues and management to explain complex issues clearly and concisely.
- Excellent learner.
- Multi-task and manage tasks with varying priorities.
Experience: 1 year.
Education : BE / B.Tech / M.Tech / MCA in CS/IT
Benefits
Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
Apply here - https://firmway.in/job
Responsibilities:
- Lead QA engineers into developing performance & functional test plans and test scenarios using requirements and product documentation while specifying testing overview, approach, strategy, scope, architecture, environment, roles and responsibilities
- Scope projects and estimate testing needs
- Design and implement testing methods for both end to end, and individual service layers of the application stack
- Identify bottlenecks in functionality and performance, and provide actionable information and suggestions based on analysis of testing results
- Communicate technical information clearly with both technical and non-technical teams
- Work closely with development engineers and management in a fast-paced technical environment
Requirements:
- 4-7 years experience in Quality Assurance of IT products
- Hands on experience in Test Automation using Selenium
- Experience Leading Testing Teams in both Manual and Automation Testing.
- Strong work ethic and accountability on Quality Assurance
- Experience in building SCRUM/Agile skills within the Testing Team
- Exercise independent thought and judgement and adapt to new tasks
- Experience in Performance Testing is mandatory.
- Experience in Security Testing is a plus, but not mandatory
2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management










