Cutsomer support executive

Responsible for the installation, configuration, administration and optimization of Microsoft Windows operating systems. 

Duties:

• Install, configure, and maintain Microsoft Windows Server Operating Systems.
• Manage Active Directory, Group Policy, DNS and other core Windows Services.
• Monitor server performance, ensure high availability and implement necessary upgrades or patches.
• Troubleshoot issues related to Microsoft Server environments.
• Design, implement and maintain VMware infrastructure, including vSphere, ESXi hosts and vCenter.
• Manage virtual machine provisioning, resource allocation and optimization.
• Troubleshoot issues related to vSphere, VSAN and Nutanix environments.
• Ability to work on-call rotations and off hour assignments as needed.
• Act as a subject matter expert for Microsoft technologies and compatible systems in Cloud and Virtualized environments.
• Develop scripts to automate repetitive tasks.
• Document procedural runbooks to be utilized by all team members.

Qualifications:

• Four-year degree in related field, or equivalent experience preferred.
• 5-7 years of advanced technical support in a structured team environment.
• Prior experience in a Managed Services Provider (MSP) or advanced technical support environment is required. Must be familiar with working in a 24/7/365 environment.
• Ability to understand, interpret, and glean results from complex technical relationships.
• Ability to complete projects/tasks on-time, on/under budget track record is preferred.
• Understanding of software configurations, compatibilities, and licensing.
• Knowledge of network printers, Windows 2016, 2019, and 2022.
• Knowledge of Remote Desktop Services (RDS).
• Knowledge of virtualization environments: VMware (required), OLVM, Azure HCI
• Understanding of GPO’s and Domain Trusts
• Familiarity with change management processes and ticketing systems (Service Now Preferred).
• Knowledge of related industry best practices.
• Demonstrates commitment to providing Quality Customer Experience.
• Excellent service-driven customer-focused skills.
• Proven ability to work in both a team environment and independently. Exhibit a high level of individual initiative.
• Ability to multi task, prioritize, and successfully follow-to-completion all assigned tasks.
• Ability to work with minimal supervision. Ability to take direction from all levels.
• Excellent reading, oral, written and interpersonal communications skills. 
• Work from verbal and written instructions or requirements of varying levels of detail.
• Proven ability to absorb, master and leverage emerging technologies. Strong problem solving abilities.

Job Role : SEO Specialist

Job Location : Bangalore (Remote working)

Job Description

We are looking for ambitious and experienced SEO experts who will work with us to think strategically of a long-term plan and implement it with the help of internal and external constituents. The SEO and content marketer is a key role within our Growth team who will be responsible for looking at the industry landscape, understanding our competitors and roadmap, and then coming up with a plan to increase organic traffic to our website with effective SEO strategies. Within this role, you will also be responsible for coming up with a content strategy to complement SEO initiatives.

Minimum qualifications:

• Minimum 3+ years of experience with SEO either at a B2C company or at an agency
• Experience with building and executing an end-to-end SEO initiative
• Experience in writing external-facing content with publicly available examples
• Experience in using SEO tools and platforms like BrightEdge, SEMRush, etc.
• Deep understanding of organic search and SEO best practices, as well as pitfalls that hinder SEO efforts
• Comfort with data analysis and ability to articulate the results in written and spoken formats

• Either a business, writing, or communications degree
• Any experience in writing code is strongly preferred
  

You will be getting leads from the company. You need to builds and maintains business relationships with new and existing customers. You understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel, record client feedback and maintain a customer database.

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

Fundflo Technology is looking for a full stack engineer who is passionate about learning new technologies. In this role, you will be responsible for developing product features using the latest web and mobile technologies in a cloud ecosystem.

What will you be doing?

1. Design, code and test product features in an agile-scrum environment.
2. Work closely with the team to understand the needs, context and develop solutions for the same.
3. Volunteer for items in the backlog and deliver to the highest standards.
4. Follow the engineering standards and practices
5. Research and experiment to solve complex problems.
6. Work in a democratic environment where decisions are driven by logic
7. Understand the functional complexity and provide the best experience to the users.
8. Contribute to Fundflo’s roadmap and help build a one-of-a-kind Account Receivable management platform

What skills do you need?

1. Engineer preferably in Computer Science
2. Good understanding of Data Structure and algorithm.
3. Proficiency in one or more of the following technologies: NodeJS, Java, frontend frameworks like React, Angular
4. Good understanding of Relational Database(i.e MySql, PostgreSQL etc) 

Remote working with access to co-working space as required.

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Building strong relationships with the existing portfolio of clients.
• Good communication skills.
• Good knowledge of bidding portals (Upwork, Freelance)

• Generating leads By Email – Marketing
• Generating leads for website design and development