
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

About Toolyt
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Junior Python Developer – Web Scraping
Mumbai, Maharashtra
Work Type: Full Time
We’re looking for a Junior Python Developer who is passionate about web scraping and data extraction. If you love automating the web, navigating anti-bot mechanisms, and writing clean, efficient code, this role is for you!
Key Responsibilities:
- Design and build robust web scraping scripts using Python.
- Work with tools like Selenium, BeautifulSoup, Scrapy, and Playwright.
- Handle challenges like dynamic content, captchas, IP blocking, and rate limiting.
- Ensure data accuracy, structure, and cleanliness during extraction.
- Optimize scraping scripts for performance and scale.
- Collaborate with the team to align scraping outputs with project goals.
Requirements:
- 6 months to 2 years of experience in web scraping using Python.
- Hands-on with requests, Selenium, BeautifulSoup, Scrapy, etc.
- Strong understanding of HTML, DOM, and browser behavior.
- Good coding practices and ability to write clean, maintainable code.
- Strong communication skills and ability to explain scraping strategies clearly.
- Based in Mumbai and ready to join immediately.
Nice to Have:
- Familiarity with headless browsers, proxy handling, and rotating user agents.
- Experience storing scraped data in JSON, CSV, or databases.
- Understanding of anti-bot protection techniques and how to bypass them.
Job Location - Hyderabad & Ahmedabad
What you'll do:
- Perform complex application programming activities with an emphasis on mobile development: Node.js, TypeScript, JavaScript, RESTful APIs and related backend frameworks
- Assist in the definition of system architecture and detailed solution design that are scalable and extensible
- Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
- Own the quality of code and do your own testing. Write unit test and improve test coverage.
- Deliver amazing solutions to production that knock everyone’s socks off
- Mentor junior developers on the team
What we’re looking for:
- Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
- A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
- A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
- Flexible and willing to accept change in priorities, as necessary
- Demonstrable passion for technology (e.g., personal projects, open-source involvement)
- Enthusiastic embrace of DevOps culture and collaborative software engineering
- Ability and desire to work in a dynamic, fast paced, and agile team environment
- Enthusiasm for cloud computing platforms such as AWS or Azure
- Excellent written and verbal communications skills
Preferred Qualifications:
- Experience with Apache Cordova framework
- Demonstrable knowledge of native coding background in iOS, Android
- Experience developing and deploying applications within Kubernetes based containers
- Experience in Agile and SCRUM development techniques
We are a stealth startup (founded by IIT-IIM alums) building a niche gamified parental community and market place for parents of children aged 0-12 years. We are looking for a CTO/Co-founder who has significant consumer facing app build experience (4+ years app building, 6-7 years overall experience) with comfort around React Native, Java, Node JS, Mango DB etc. Tech leaders from Hyderabad would be given preference (not necessary).

Key Responsibilities:
• Design, develop, support, and maintain automated business intelligence products using
Tableau.
• Good understanding of data warehousing and data management concepts including OLTP,
OLAP, Dimensional Modelling, star/snowflake schemas
• Rapidly design, develop, and implement reporting applications that embed KPI metrics and
actionable insights into the operational, tactical, and strategic activities of key business
functions.
• Identify business requirements, design processes leveraging/adapting the business logic, and
regularly communicate with business stakeholders to ensure delivery meets business needs.
• Design and code business intelligence projects using Tableau, ensuring best practices for data
visualization and implementation.
• Develop and maintain dashboards and data sources that meet and exceed customer
requirements.
• Utilize Python for data manipulation, automation, and integration tasks to support Tableau
development.
• Write and optimize SQL queries for data extraction, transformation, and loading processes.
• Partner with business information architects to understand the business use cases
supporting and fulfilling business and data strategy.
• Collaborate with Product Owners and cross-functional teams in an agile environment.
• Provide expertise and best practices for data visualization and Tableau implementations.
• Work alongside solution architects in RFI/RFP response solution design, customer
presentations, demonstrations, POCs, etc., for growth.
• Understanding of Project life cycle and quality processes.
Qualifications:
• 5+ years of experience in Tableau development; Tableau certification is highly preferred.
• Proficiency in Python for data manipulation, automation, and integration tasks.
• Strong understanding and experience with SQL for database management and query
optimization.
• Ability to independently learn new technologies and show initiative.
• Demonstrated ability to work independently with minimal direction.
• Desire to stay current with industry technologies and standards.
• Strong presentation skills – ability to simplify complex situations and ideas into compelling
and effective written and oral presentations.
• Quick learner – ability to understand and rapidly comprehend new areas, both functional
and technical, and apply detailed and critical thinking to customer solutions.
1. Proven experience as a Tele Caller or similar sales/customer service role
2. Excellent communication and interpersonal skills
3. Ability to remain calm and professional under pressure
4. Strong sales and negotiation skills
5. Ability to work well in a team
6. Knowledge of Loan Products
7. Keep accurate records of customer interactions and transactions
8. Follow up with customers to ensure customer satisfaction and secure sales
'As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
Job Brief:
Our company is seeking a skilled Graphic Designer Lead to create captivating and brand-aligned graphics across various media. The ideal candidate should have 3-5 years of experience in graphic design and be proficient in Adobe Photoshop, Illustrator, and other graphic design software. The candidate should have a deep understanding of current design trends, be able to work in a fast-paced environment and meet tight deadlines. As a Graphic Designer, you will work closely with copywriters and the creative director to develop, create, and implement visual designs for our digital products.
Responsibilities:
• Develop creative and original design concepts and ideas that align with the company's brand and message, using different styles, techniques, and mediums.
• Design and create original artwork for digital products such as web pages, social media platforms, emailers, notifications, and other digital media.
• Ensure that all graphics, illustrations, and layouts are visually appealing and on-brand.
• Collaborate with internal teams, including product development and marketing, to conceptualize and create graphics and illustrations to use in our digital products.
• Communicate and present conceptual ideas and design solutions effectively to the team and stakeholders.
• Follow the product design and illustration guidelines, as well as extend the existing design and illustration styles.
• Manage the development, delivery, and publishing of graphics across all digital platforms, ensuring timely delivery.
Requirements:
• Bachelor's degree in Graphic Design or related field.
• 3-5 years of experience in graphic design, with at least 2 years of leadership experience.
• Proficient in Adobe Photoshop, Illustrator, and other graphic design software.
• Experience or knowledge of a wide spectrum of marketing channels - Facebook & Instagram ads and engagement posts, emailers, notifications, etc.
• Exceptional creativity, innovation, and a deep understanding of the latest design trends.
• Ability to identify and define visual design issues and solutions.
• Accuracy and attention to detail.
• Ability to work methodically and meet deadlines.
• Ability to create cartoony and stylized styles for social media platforms and marketing purposes.
If you are a highly creative and innovative Graphic Designer with leadership experience and a passion for creating engaging visuals, we encourage you to apply for this exciting opportunity!
Responsibilities:
• Collateral Development: Create compelling marketing collateral using PowerPoint presentations that communicate our brand, products, and services.
• Market Research for Collaterals: Conduct research to gain insights into market trends, customer behavior, and competitors, with a focus on aligning marketing collaterals with our company's materials while maintaining consistency with our existing brand materials.
• Visual Design: Utilize Adobe Creative Cloud tools, Canva, and PowerPoint to design visually appealing graphics, images, and visuals for marketing materials.
• Communication: Maintain effective communication with consultants from various regions, ensuring a smooth exchange of ideas and information. Excellent written and verbal communication skills are essential.
• Social Media: Support our social media presence and engage with our audience. This includes supporting the sharing of content, responding to messages, and monitoring social media performance.
• Stakeholder Management: Develop and nurture relationships with key stakeholders, both internal and external, to ensure alignment and collaboration on marketing initiatives.
• Administrative Tasks: Perform various administrative tasks related to marketing, including but not limited to email communication, document organization, and file management.
• Time Management: Efficiently manage your time to meet project deadlines, even in high-pressure situations. Prioritize tasks effectively to ensure smooth project execution.
• Adaptability: Be a versatile team player willing to take on various roles and responsibilities as needed. Embrace change, and proactively learn and adapt to new processes and technologies.
Position: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.



Experience in Linux
Experience in Telecom Call Flows
Experience in 3GPP
Experience in EPC or 5Gcore

