
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

About Toolyt
Similar jobs
We are looking for a skilled Product Implementation Specialist to join our dynamic team in New Delhi. The ideal candidate will have good technical knowledge and will play a key role in gaining in-depth technical knowledge of our product. Candidate will be responsible for effectively demoing the platform to the customers, providing technical guidance, and ensuring smooth implementation. This role involves working closely with customers to address their requirements to improve their payment transactions.
Roles and Responsibilities:
- Product Demonstrations: Conduct in-depth product demonstrations, showcasing the technical capabilities and business benefits of our payment orchestration platform to current & new customers.
- Technical Expertise: Understand the technical architecture of the payment orchestration platform, including terms like API integrations, payment gateways, compliance requirements such as PCI DSS and basic coding languages.
- Client Engagement: Act as a technical advisor during customer meetings, answering questions related to the product, integrations, and functionalities.
- Requirement Gathering: Engage with customers to gather and document detailed business requirements, ensuring a thorough understanding of their requirements.
- Business requirement document (BRD) Preparation: Develop comprehensive BRDs based on customer interactions, outlining functional and non-functional requirements for the proposed solution.
- Customer Presentations: Prepare and deliver tailored presentations and proposals that address customer pain points and demonstrate how Celeris solutions can meet their goals.
- Feedback Loop: Gather feedback from potential customers during demonstrations and share insights with the product development team to enhance future offerings.
Requirements:
- Experience: 1 - 3years of experience in a product implementation, product consulting, or product demonstration role, preferably within the payment orchestration or fintech industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
- Customer-Focused: Strong customer-facing skills with a focus on delivering tailored solutions and building trust with customers.
- Analytical Skills: Ability to analyze customer needs and design customized solutions that address their business challenges.
- Collaboration: Team player with the ability to work cross-functionally and support both technical and sales teams.
- Preferred: Experience working with payment orchestration platforms, fraud prevention, or risk management solutions.

About the job
The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.
About the role and responsibilities
The UI/UX designer’s role encompasses a couple of the following responsibilities.
To be able to communicate and tell stories with animations
To understand, conceptualise and create storyboards for micro-animations and animations before the final animation
Working alongside UI/UX designers to enhance the experience of digital products
Frequently identify opportunities where motion design would enhance the user experience in digital solutions
Create high quality, creative and innovative animations in 2D and/or 3D
To have a keen interest in learning new tools and expand their horizon of knowledge
About the requirement
The UI/UX designer should have the following abilities
Proven motion design experience and a diverse portfolio to showcase one’s work
Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design
Display the ability to work in different styles
Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.
A keen eye for design aesthetics and details
Able to articulate ideas, both written and spoken, to drive impact
Good communication skills
Ability to work methodically and meet work in a fast-paced environment
The ability to create illustrations will be a plus
Prior experience with product company or digital products will be a plus
Degree / Certification in Design, Fine Arts or related field is a plus

· Designing and building responsive and mobile-friendly websites optimized for different devices and browsers
· Writing clean, efficient, and well-documented code using languages such as HTML, CSS,Bootstrap and JavaScript
· Implementing and maintaining website content management systems
· Troubleshooting and debugging issues to ensure websites are functioning correctly
· Staying up-to-date with the latest web technologies and industry trends to ensure the website is current and secure
· Creating and managing databases for website functionality
· Ensuring website accessibility and security to protect sensitive data and user information
· Maintaining and updating existing websites
· Testing both new and current website and correcting potential errors that may arise
Organization Name: Agami Realty
Position Name: Tele Caller
Job Location: Boisar
Experience: 0 to 1 year
No of openings: 4
Nature of job: Permanent
Monthly Salary: Rs8,000 to Rs10,000
Female Candidates from Palghar, Boisar, Vangaon and Dahanu preferred
Job responsibilities include but not limited to:
Providing details about ongoing and upcoming real estate development projects
Explaining about the importance of owning a house & benefits of Real Estate Investments
Replying to the queries of the potential customers
Persuade prospects for a site visit
Convince customers to book the apartment and collect the token amount
Skills required
Good knowledge of Word, Excel, and PowerPoint
Excellent communication skills
Convincing ability
Qualifications: Graduation
Warm regards,
Salil Gadre
HR DEPT

Hi
About the company:
Our Client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, andexperience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers
Job Location: Mumbai
What you’ll be doing?
• Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
• Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
• Substantial experience with high throughput web services.
• Experience in using cloud platforms like Amazon.
• Knowledge of Frameworks like Express, Koa, Zend, etc.
• Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
• Fluent in various automation testing, performance testing, and deployment tools.
• Decent Understanding of Working on Agile Software Development Methodology
What you’ll bring?
• We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
• The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
• The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development.
Why work with us
• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
• You will work with a solid set of people from diverse backgrounds.
• You will independently lead projects and have ownership of your deliverables.
• You will be pushed out of your comfort zone and watch your learning curve spike.
Regards
Team Merito
We are a complete startup. This could be your chance to grow faster in your career.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
- Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-5 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
- Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
- Should have developed and managed APIs.
- Should have practical experience of integrating and managing online payment systems.
- Built and managed online learning platforms with login, video security, online payment and reports.


Experience: 0-3 Years
Notice Period: Immediate- 30 Days
Location: Jaipur
SaaS-Nest is a product-based company headquartered in Jaipur, Rajasthan. We have started our journey in February 2022 with a vision to transform HealthCare by technology. We are closely
associated with Synergy Health 360, a US based healthcare organization. We have a team of experienced medical professionals to provide insights and innovation ideas which in turn is implemented by a perfect blend of young and qualified IT professionals.
About Team & Product/Project Details
We are building a health and wellness technology platform to cater the needs of US Healthcare market. Our product is aimed to provide anywhere/anytime access to Primary Care Physician and telehealth platform to patients and simultaneously provide better management options to providers for in-person and telemedicine appointments. The product will be EMR agnostic, scalable and provide licensed access to an integrated network of specialty services and predictive
modeling technology. SaaS-Nest Technologies Pvt. Ltd. is seeking a entry-level Frontend Software Engineer to work
as a key team member developing web-based solutions. The ideal candidate will possess a solid knowledge of frontend development.
What you will be doing
The Software Engineer will be working as part of an agile team with other passionate, driven, and talented people, creating healthcare solutions. Your primary responsibilities will include developing interactive web-based, mobile, and/or desktop applications using SaaS-Nest as well as
industry best practices to deliver high value and quality to users.
What you bring (Experience Level & Mandatory Skills in potential candidate)
Candidate should have strong fundamentals in modern frontend frameworks
(Angular, React or others).
Hands on experience in JavaScript, TypeScript, modern frontend frameworks.
Good communication & presentation skills.
Desired Skills, Qualifications and Technical Requirements
Graduate in Computer Science and/or Engineering.
Hands-on knowledge of HTML5, CSS3, JavaScript, TypeScript, NPM
Knowledge/Experience of modern web frameworks.
Good knowledge of Object-Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences, primarily with ECMAScript 2015
Good understanding of creational and structural design patterns in JavaScript
Knowledge/Experience working with Single Page Applications (SPA) with universal rendering capabilities.
Good understanding of the Web Components standard.
Understanding of SEO and accessibility and making it part of the development workflow.
Bonus if you have
Healthcare Industry experience
Familiarity of working with TDD in JS with the help of frameworks like Jasmine,
Mocha, Karma etc is a plus
Human Resources
SaaS-Nest Technologies Pvt. Ltd

We are looking for a Software Engineer who will develop, record and maintain cutting edge web-based PHP applications for Shiprocket Platform.
Responsibilities:
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Requirements:
- 2-5 years of experience
- A confident, self-starter, team player with drive, enthusiasm and excellent interpersonal, communication and negotiation skills
- Ability to manage yourself and be a self-starter.
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Familiarity with AngularJs or React is a big plus
- Excellent problem solving
- Can do attitude


