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Cutsomer support executive
Cutsomer support executive
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Cutsomer support executive

ANUSREE PRAMOD's profile picture
Posted by ANUSREE PRAMOD
0 - 1 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
Customer Relationship Management (CRM)

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

 

RESPONSIBILITIES 

  • Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
  • Following up to ensure proper resolution. 
  • Adherence to all the SLAs 
  • Mediate between clients and the organization. 
  • Possessing excellent product knowledge to enhance customer support 
  • Promote value through great customer experience. 

 

REQUIREMENTS 

  • A bachelor’s degree in administration or a related field. 
  • A minimum of 1-2 years' experience as a customer support executive. 
  • Excellent interpersonal and written and oral communication skills. 
  • Knowledge of CRM systems. 
  • Computer skills. 
  • Knowledge of customer success processes. 
  • Patient and active listener. 
  • Passion for service. 

 

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Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Toolyt

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Raised funding

About

A complete Field Sales automation tool to track Expenses, tasks time on field, manage leads and customers, schedule visits, Manage order , delivery and payment tracking etc.
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ASWATHI TOOLYT
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Sabir Muhammed
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ANUSREE PRAMOD
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Nizamudheen Valliyattu

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Connect with me here on chat !!


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About Simpl

http://getsimpl.com/">Simpl partners with popular online brands and offers their customers the ability to make purchases without paying for them at that very moment.

 

Over the years, additionally, it has also developed a range of offerings including a one-time checkout feature; Bill Box, which allows customers to automate their recurring expense payouts, and splitting a bill in three parts, to build a “full-stack solution,” said Nitya Sharma, co-founder and chief executive of Simpl, in an interview with TechCrunch.

 

Some of Simpl’s partners include telecom network Jio Platforms, food delivery service Zomato, pharmacy 1MG, grocer BigBasket and ticketing platform MakeMyTrip.

Know More About Simpl

[ https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million">https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million ]

[ https://getsimpl.com/about-us/">https://getsimpl.com/about-us/ ]

Tech Stack

Must Have

Java 1.8 or later/Golang/Ruby on Rails,
Spring, Spring Boot, Microservices, SQL / NoSLQ , REST APIs , Redis , Kafka, Rabbit MQ, Docker, AWS

Nice To Have

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Your Qualifications

 

  • An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
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Read more
Quidich
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Parag Sule
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About Quidich


http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy and Sanju.

What’s Unique About Quidich?

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Opportunity

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We are excited to be growing our unreal team and opening up new pathways into the business by bringing on board an Unreal Designer. The role will be a vital one in building our virtual rendering system. You will be responsible for building and extending upon our virtual system that enables our artists to create compelling and spectacular virtual worlds for use in broadcast productions. This is not a traditional gaming role but forms a new and exciting role within Quidich. The position will encompass a number of unique challenges and interesting areas of development, all working towards improving the design output.


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Requirements (Good to have)

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  • Strong mathematical understanding - linear algebra, vector/matrix

Additional Skills

  • Knowledge of character animation workflows
  • UE 4 mobile experience (IOS and Android)


Reporting To: Product Lead 

Joining Date: Immediate (Mumbai)



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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