
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

About Toolyt
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Responsibilities
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Source applicants through online channels, such as LinkedIn and other professional networks
- Create job descriptions and interview questions that reflect the requirements for each position
- Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
- Organize and attend job fairs and recruitment events to build a strong candidate pipeline
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders
Required skills and qualifications
- Two or three years of experience in a talent acquisition or similar role
- Experience in full-cycle recruiting, using various interview techniques and evaluation methods
- Proficiency with social media, CV databases, and professional networks
- Experience in using LinkedIn Talent Solutions to proactively source candidates
- Proficiency in documenting processes and keeping up with industry trends
- Excellent interpersonal and communication skills
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in human resources management or similar field
- Knowledge of applicant tracking systems
Designation: Sales Engineer - Woodworking Industry
Role Defination : Sales Engineer is responsible for implementing NITSHAW sales strategies and achieving sales targets assigned to him. He is responsible for creating new opportunities and generating sales from existing as well as new customers.
Roles and Responsibilities
· Introductory Sales Meetings
· Customer requirement analysis
· Techno-commercial Sales Proposals
· Technical and commercial meetings
· Follow ups, Negotiations and Sales Conversion
· Payment Collection
· Customer Satisfaction
· CRM Updates & Reporting
· Events participation and Coordination
Expected Profile
o Bachelor's or Masters's degree with 2-5 years experience in Sales / Business Development of Capital Equipment or Industrial products
o Experience in the Woodworking / Furniture manufacturing industry and Machines will be advantageous.
o Excellent written and spoken and presentation skills.
o Ready to travel extensively.
o Should have Good Negotiation & Deal Making Skills
Location : Bangalore | Pune | Mumbai
Job description
Job code: Application Engineer
Ducom Instruments now have an opening for the position for Application Engineer. Looking for dynamic and hands-on experience in LABVIEW to set out to improve the overall functioning of the client’s software. Creating new architecture, working with existing software and engineering hardware components that optimize certain technology. Comfortable in coding languages, and particularly those that apply enterprise solutions.
Application Engineer responsibilities span from software architecture design, programming, testing, debugging, and software maintenance. Documentation of the product including flowcharts, algorithms, codes, and other relevant information, software upgrades, user support, and training activities also comprise of important responsibilities in this position.
Minimum requirements:
- Knowledge on LabView
- CLAD certified
- Knowledge of communication protocols, e.g. USB, RS232, IEEE, RS485, TCP/IP, Modbus
- Knowledge of general software design/documentation processes in test and measurement systems
- Problem-solving skills
- Experience with Controls / Automation Engineering / Robotics interface programming
- Knowledge and exposure of digital electronics and instrumentation
Preferred qualifications:
- LABVIEW, C and C++ Programming and Arduino skills preferred
- Minimum of 2-3 years’ experience/fresher’s in instrumentation software development in industry / R&D
- Bachelors or a Master’s degree in Computers Science, mechatronics, robotics, electrical and electronics.
- Ability to thrive in across functional and cross-cultural work environment
- Excellent organizational and multi-tasking skills
- Ability to travel, occasional travel will be required
- Salary as per company standards
Role and Responsibilities :-
- Manage the development, launch of new features and growth of the eCommerce site
- Understanding the different products and features as per the domain.
- Design the product road map.
- Ensure all content and consumer journeys are optimised for user experience and deliver the best experience across mobile, tablet and desktop
- Develop and lead relationships with internal and external third parties (i.e., finance, logistics, supply chain) to ensure that the E-comm proposition works flawless end-to-end for the consumer
- Responsible for innovating and creating the next generation of growth opportunities and programmes to further accelerate ecommerce revenue growth
- Work collaboratively with engineering and design to translate product specifications into designs that can be implemented and tested to find the best performing solutions
- Ongoing optimisation of customer journeys to drive transactions, with a laser focus on the mobile/web experience
- Develop and continually enhance a launch process "check-list".
E-Commerce Product Manager must have :-
- Strong Product Management experience from any industry or sector, such as; eCommerce, Retail, FMCG, Retail, Tech, Start-ups, Travel, Media, Fintech, Insurance etc.
- Experience of subscription and eCommerce businesses is a significant plus.
- Start-up experience (as founder/early employee) a significant plus
- Owned and managed extensive cross-functional teams
- Experience communicating technical questions and problems for stakeholders outside engineering and product


Safety Connect is a leading company in enterprise field force safety.
We are looking for a highly skilled computer programmer comfortable with front-end and back-end programming.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
What we offer
-
Fast-paced work environment
-
To learn, perceive and be a part of a fast-growing niche industry
-
Incredibly competitive, collaborative, and supportive team.
Roles and Responsibilities:
-
Developing front-end website architecture.
-
Developing back-end website applications.
-
Creating servers and databases for functionality.
-
Ensuring cross-platform optimization for mobile phones.
-
Ensuring responsiveness of applications.
-
Working alongside graphic designers for web design features.
-
Seeing through a project from conception to finished product.
-
Designing and developing APIs. (done by back-end)
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Meeting both technical and consumer needs.
-
Staying abreast of developments in web applications and programming languages.
Requirements /Qualifications:
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Strong organizational and project management skills.
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Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
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Familiarity with JavaScript frameworks such as React JS.
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Proficiency with server-side languages such as Node.Js.
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Familiarity with database technology such as Oracle, and MongoDB.
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Excellent communication skills (both verbal and written)
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Good problem-solving skills and attention to detail.
-
Have basic fundamental knowledge of computer science.
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1+ years of experience as a Full stack developer.
-
Bachelor’s degree or equivalent required.
We are looking for an ambitious and energetic Business Development /Enterprise Sales person to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities:
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
Requirements and skills:
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
Bluespacelabs - Senior QA
Any location | 1-3 Years
Key Deliverables
- 1 to 3 years of experience in testing and automation
- Creating Testing methodologies, test strategy, test plans to evaluate the functional requirement and deliver the application with quality.
- Must have proven experience in testing and automation of web applications and mobile apps.
- Strong hands on experience in the automation framework selenium and appium.
- Experience in leading a team to perform automation testing using Selenium Java
- Product testing to validate the end-to-end functionality of the user stories.
- Functionality Testing should factor techniques to design test cases to ensure optimum test efficiency.
- API testing and automation and CI/CD
- Performed automation testing of API using automation frameworks like Restaaured, Postman.
- Creating and assisting the team to write Test Cases and Scripts
- Good understanding of the software architecture : Frontend MFE, MVC, Rest APIs
- Good leadership and communication skills
Testing Areas Coverage Expected
Unit Testing
Component Testing
- Micro-Frontend UI Components
- BFF Entities
- Biz Components
- Amazon MSK (Kafka) Configuration
- Persistent Data (read/write) Components
- Integration Testing
- System Testing
Functional Requirements
- End to End (User) Scenarios
- Browser Compatibility
- Usability
Non-Functional Requirements
- Performance
- Scalability
- Availability
- Reliability
Software and tools requirement
- Junit - Java
- JEST - Javasript/React
- JIRA - Bug Tracking
- Selenium with TestNG- UI Automation
- Appium with testing mobile apps
- RestAssured - REST API testing
- Traffic Parrot - Service virtualization
- Wiremock - API mocking
- Pact - Contract Testing
- Testcontainers - Containerized PostgreSQL/ MySQL
- Version Control - GitLab


React Native / React JS Developer
We're looking for a React Native Developer to join our growing frontend team. As a React Developer, you will help develop the next generation of our apps using tools such as React.js, Redux, Enzyme, and Webpack. You should be familiar with React and its ecosystem.
Responsibilities
- Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design develop and deployment.,
- Contribute to unit-level and organizational initiatives.,
- Adherence to the organizational guidelines and processes
- Design, build and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle
Requirement
- 2+ years' experience working with a Javascript framework, React Native, ReactJS, Typescript, Node JS
- In-depth understanding of Javascript, the DOM, and relevant concepts
- Must have experience in Web services, Web API, REST services, HTML, CSS3
- Proficiency with browser-based debugging and performance testing
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development.
- Contributing to team meetings, troubleshooting development, and production problems across multiple environments and operating platforms.

- Computer Science fundamentals in object-oriented design, design patterns, data structures, algorithm design,
- Proficiency with Java
- 1+ years of experience contributing to architecture and design in a product setup
Key Responsibilities
- Understand customer needs by collaborating with Product Managers and Business stakeholders
- Design, development, delivery, and support of large-scale, distributed software applications and tools
- Use software engineering best practices to ensure a high standard of quality and maintainability for all deliverables
- Work in an agile, startup-like development environment, where you are always working on the most important stuff.
- Take initiatives and come up with new ideas to invent solutions for customers

Job Description
Title: Senior Dynamics AX F&0 Functional consultant
Position: Full Time
Location: Hyderabad, India
Job Hours: 1.30 PM to 10:30 PM IST
Exp Level : 6 to 9 Years
Responsibilities :
- Provide input regarding Dynamics AX capabilities and functionality to our clients
- Develop an understanding of our clients’ business needs to define systems requirements for Dynamics AX
- Document business requirements for implementation using Microsoft Sure Step Methodology
- Act as the liaison between the business users and the IT implementation core team
- Test the functionality developed by the implementation team against the business requirements
- Full end to end life cycle Dynamics AX projects with emphasis on the finance /Production/Trade & Logistics modules etc.
- Ensuring project scope and responsibilities are clearly articulated to enable effective management of client expectations and project change control.
- Identifying opportunities to deliver additional solutions within the existing client base.
- Provide training to business users on implemented module.
Qualifications :
- Expertise in Microsoft Dynamics Axapta functional resource with 6+ years of experience across the modules
- Demonstrated ability to deliver ERP implementation projects to a structured project and software development methodology in a consulting environment.
- Demonstrated ability to deliver training and consulting in Dynamics Axapta
- Excellent communications skills with both technical and non-technical people.
- High energy, self-motivation and integrity.
- Good at people management and should have 4+ years of experience working as a functional lead and handling a team.

