
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

About Toolyt
Similar jobs
Role/Designation : Relationship Manager
Reporting Manager : City Head
Location : Thane east mumbai
Roles & Responsibilities:
• Recruiting and Managing team of financial advisors/agents.
• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis
• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner
• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.
• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.
• Understanding and aligning with company’s policies and ensure full compliance.
• Maintaining the highest level of business hygiene.
• Identifying new approaches to enhance reach and generate more sales in the assigned region.
• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.
Desired Profile:
• Education - Full time HSC or Graduation.
• Experience - 1+ year of experience in Sales and BD in Insurance Industry.
• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.
• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)
• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.
• IT Skills - Proficient with Microsoft Office Suite or related software.
Job Summary:
We are looking for a dynamic and driven Talent Acquisition Specialist to join our HR team. In this role, you will be responsible for identifying, attracting, and hiring top talent to meet the company’s staffing needs. You will collaborate with hiring managers to understand workforce requirements and implement effective recruiting strategies that align with business goals.
Key Responsibilities:
- Partner with hiring managers to understand job requirements and desired candidate profiles.
- Create and post compelling job descriptions across various job boards and social media platforms.
- Source candidates through various channels including job boards, LinkedIn, employee referrals, and networking events.
- Screen resumes, conduct phone interviews, and schedule interviews with hiring teams.
- Manage the end-to-end recruitment process, ensuring a positive candidate experience.
- Maintain and update applicant tracking systems (ATS).
- Build a talent pipeline for current and future hiring needs.
- Participate in employer branding initiatives and job fairs.
- Track recruitment metrics to optimize hiring efficiency (e.g., time-to-hire, cost-per-hire).
- Ensure compliance with all employment laws and company policies.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 2+ years of experience in recruiting or talent acquisition, preferably in [industry].
- Strong understanding of full-cycle recruiting and sourcing techniques.
- Familiarity with ATS software (e.g., Greenhouse, Lever, Workday).
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work in a fast-paced, dynamic environment.
Role Aem Developer
Location: Noida(hybrid)
Skills:
Strong knowledge of Java and web application development.
Experience with Adobe AEM and its various modules, including AEM Forms, AEM Sites, and AEM Assets.
Strong understanding of HTML, CSS, JavaScript, and web technologies.
Ability to create, configure, and manage workflows, templates, and components in Adobe AEM.
Knowledge of content management systems and web content delivery systems.
Excellent problem-solving and analytical skills.
Ability to work effectively in a team environment and collaborate with cross-functional teams.
Good communication and interpersonal skills.
Ability to manage multiple projects and priorities simultaneously.
Good experience in the Extraction, Transformation, and Loading (ETL) of data from various sources into Data Warehouses and Data Marts using Informatica Power Center (Repository Manager,
Designer, Workflow Manager, Workflow Monitor, Metadata Manager), Power Connect as ETL tool on Oracle, and SQL Server Databases.
Knowledge of Data Warehouse/Data mart, ODS, OLTP, and OLAP implementations teamed with
project scope, Analysis, requirements gathering, data modeling, ETL Design, development,
System testing, Implementation, and production support.
Strong experience in Dimensional Modeling using Star and Snow Flake Schema, Identifying Facts
and Dimensions
Used various transformations like Filter, Expression, Sequence Generator, Update Strategy,
Joiner, Stored Procedure, and Union to develop robust mappings in the Informatica Designer.
Developed mapping parameters and variables to support SQL override.
Created applets to use them in different mappings.
Created sessions, configured workflows to extract data from various sources, transformed data,
and loading into the data warehouse.
Used Type 1 SCD and Type 2 SCD mappings to update slowly Changing Dimension Tables.
Modified existing mappings for enhancements of new business requirements.
Involved in Performance tuning at source, target, mappings, sessions, and system levels.
Prepared migration document to move the mappings from development to testing and then to
production repositories
Extensive experience in developing Stored Procedures, Functions, Views and Triggers, Complex
SQL queries using PL/SQL.
Experience in resolving on-going maintenance issues and bug fixes; monitoring Informatica
/Talend sessions as well as performance tuning of mappings and sessions.
Experience in all phases of Data warehouse development from requirements gathering for the
data warehouse to develop the code, Unit Testing, and Documenting.
Extensive experience in writing UNIX shell scripts and automation of the ETL processes using
UNIX shell scripting.
Experience in using Automation Scheduling tools like Control-M.
Hands-on experience across all stages of Software Development Life Cycle (SDLC) including
business requirement analysis, data mapping, build, unit testing, systems integration, and user
acceptance testing.
Build, operate, monitor, and troubleshoot Hadoop infrastructure.
Develop tools and libraries, and maintain processes for other engineers to access data and write
MapReduce programs.
Responsibility and duties
• Understand the business objectives and create a weekly/quarterly roadmap for the team • Integration of user-facing elements developed by front-end developers with server-side logic.
• Reviewing the code written by subordinates to maintain quality of code
• Planning and implementing tests for the codes and fixing bugs
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Qualification and skills *
• Bachelor's Degree in Computer Science [Preferably B. Tech./B.E. (CSE/IT)]
• 2 Years+ experience in Back-end development • Knowledge of Redis assisted client-side caching
•Intermediate skill in Amazon Web Services frameworks and modules • Familiarity with relational or non-relational database [Preferably SQL and MongoDB]
• Familiarity with NodeJS
• Proficient in Ms Excel/Trello
EWar Games focuses on Sports, Mobile Games, Technology, Online Gaming, and Real Money Online Gaming. Their company has offices in Bengaluru. They have a small team that's between 11-50 employees.
If yes! then join us @ Equal Experts.
Equal Experts does not work on support & maintenance projects.
It creates enterprise software applications & products for its global clients from scratch.
Things you will NOT get at Equal Experts:
Fancy designation - You will be called a Software Engineer here, regardless of your experience or expertise.
▪ Projects in only 1 language - Today you might code in Java, tomorrow in
Groovy, the day after in Scala... :-). At Equal Experts, we work on diverse tech stacks, and you simply have to be a polyglot.
▪ "Management" role - We don't hire dedicated PMs, IMs, DMs ...or any other Ms out there.
▪ If you are part of Equal Experts, you are a techie who will code every day.
Here's what else you can look forward to:
▪ Freedom - Freedom to explore new technologies & implement them on
projects.
▪ Responsibility & ownership - Writing elegant code every day. Taking design & architectural decisions.
▪ Agile expertise - TDD, BDD, XP practices. Working with experts & thoughtleaders in Agile.
▪ Cutting edge - Work on Ruby, Scala, Hadoop, MongoDB, Neo4j, Groovy,
J2EE, iOS 6, Angular JS, Cucumber and the likes.
▪ Consulting exposure - Interact with clients every day. Travel onsite
frequently.
▪ Open culture - No hierarchy. No cubicles. No formal dress codes.
Here's what you must possess:
Exceptional OOP skills - Solid, Grasp, Kiss and Dry should mean more than words to you. Your daily code must be clean, simple, modular, extensible, and always thoroughly unit tested.
▪ Conceptual understanding of whatever you've worked on - We're more
interested in knowing how & why you used a particular technology/approach to solve a problem. Definitions and theory don't interest us that much.
▪ Decision-making experience - We need you to start new projects from scratch.
Accordingly, you must have the experience of taking design decisions &
influencing architecture on projects
Launched in the year 2015, Fliplearn is an award-winning Online Learning Transformation System that is aimed at helping schools redefine their teaching and learning processes. With an array of exclusive features, the Fliplearn LTS aims to increase the learning outcomes of students by 50% and reduce teacher workload by 50%.
Today we enjoy the patronage of more than 400 schools, 18,000
teachers and 4,00,000 students across 26 Indian states.
By bringing together technology and automation, the novel and unprecedented Learning Transformation System aims to revolutionize the way homework assignments, assessments,
learning resources and project work are presently assigned, attempted, graded, and shared with and by students.
Fliplearn’s LTS aims to present intricate data points and detailed analytics on a child’s day-to-day performance and enable teachers to plough this feedback almost instantly on an everyday level without adding to their workload while reducing their mundane tasks drastically.
Please visit www.fliplearn.com for more insights.
Why Fliplearn
Huge opportunity in the Ed-tech space in India. More than 260 million students in K-12 schools in India and huge organic interest from schools for our product.
Distinctive team: Our team is an inspiration powerhouse of successful entrepreneurs and
leaders with experience in the best ed-tech and e-commerce companies.
High Trust – High-Performance culture. Employees are not required to mark attendance
as this doesn’t imply people are really present and tuned in but ownership & passion
does which is what leads us to become a happy place to work.
Position:Software Engineer/ Sr Software Engineer- Android
1)Design and build advanced applications for Android, iOS platform, Web using native and cross platform tech (Flutter, Angular for Web) - (given an HTML, JPEG)
2)Design modules wrt API request/response, NoSql implementations
3)Ensuring On-Time Release with High Quality App
4)Coordinating with different teams (both in-house and external) to get assigned tasks/changes done in time for Release
5)Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Location: Gurgaon
Skills Required:
1)Good Programming and Problem-Solving Skills
2)Worked in Frameworks: (flutter, react native), native java/kotlin
3)Should have good fundamentals of MVC, REST, Service based architecture, Databases MySql
4)Should have a good understanding of design patterns
5)Should be willing to work on any Tech Stack and Programming Language (FLUTTER/JAVA/SWIFT FOR IOS/ Python etc.)
- Roles & Responsibilities -
* We are looking for full-stack/back-end developers.
* Our ideal candidate will be able to build applications from scratch and deliver
a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
* As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups.
Skills and Qualifications -
* Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
* Good with version control systems like Git.
* Professional understanding of CS fundamentals, data structures and algorithms.
* Knowledge of Python is preferred.
* Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
* Knowledge of Angular 2/ReactJs is a plus.
* Knowledge of Rest API is a plus.
Perks -
* Competetive compensation
* MaBook
* Friendly Leave Policy
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Requirements
- You will be working with our engineers to develop and maintain high-quality mobile applications for both platforms as Android and iOS.
- Ultimately, you should be able to design and build the next generation of our mobile applications.
Job Responsibilities and Required Skills :
- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands-on experience on React Native Framework at least 3 years.
- Good Knowledge of HTML5, CSS.
- Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.
We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.
Sales Executive responsibilities include:
- New Sale
- Deal closure
- Target achievement
Responsibilities:
- Actively seek new sales opportunities through cold calling and networking.
- Set up meetings with potential clients and listen to their requirements and concerns
- Prepare and deliver appropriate presentations on products and services
- Ensure the availability of stock for sales and demonstrations
- Negotiate/close deals and handle complaints or objections
Requirements:
- Local Market knowledge
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Thorough understanding of sales and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- Graduate/BBA/MBA









