Cutshort logo
Toolyt logo
Cutsomer support executive
Cutsomer support executive
Toolyt's logo

Cutsomer support executive

ANUSREE PRAMOD's profile picture
Posted by ANUSREE PRAMOD
0 - 1 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
Customer Relationship Management (CRM)

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

 

RESPONSIBILITIES 

  • Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
  • Following up to ensure proper resolution. 
  • Adherence to all the SLAs 
  • Mediate between clients and the organization. 
  • Possessing excellent product knowledge to enhance customer support 
  • Promote value through great customer experience. 

 

REQUIREMENTS 

  • A bachelor’s degree in administration or a related field. 
  • A minimum of 1-2 years' experience as a customer support executive. 
  • Excellent interpersonal and written and oral communication skills. 
  • Knowledge of CRM systems. 
  • Computer skills. 
  • Knowledge of customer success processes. 
  • Patient and active listener. 
  • Passion for service. 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Toolyt

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Raised funding

About

A complete Field Sales automation tool to track Expenses, tasks time on field, manage leads and customers, schedule visits, Manage order , delivery and payment tracking etc.
Read more

Connect with the team

Profile picture
ASWATHI TOOLYT
Profile picture
Sabir Muhammed
Profile picture
ANUSREE PRAMOD
Profile picture
Nizamudheen Valliyattu

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

CorpCare
CorpCare
Agency job
via Pluginlive by Harsha Saggi
Mumbai
4 - 12 yrs
₹15L - ₹25L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+12 more

Company: CorpCare

Title: Lead Engineer (Full stack developer)

Location: Mumbai (work from office)

CTC: Commensurate with experience

About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:


  • Engineering Strategy and Vision:


- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.


- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.


- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.


- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.


- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.


- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:


  • BE /B. Tech - Computer Science from a top engineering college
  • MBA a plus, not required
  • 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
  • Strong understanding of the broking industry and financial services industry.
  • Proven track record of successfully managing and delivering complex software products.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience with Agile/Scrum methodologies.
  • Deep understanding of software architecture, cloud computing, and modern development practices.


Technical Expertise:


  • Front-End: React, Next.js, JavaScript, HTML5, CSS3
  • Back-End: Node.js, Express.js, RESTful APIs
  • Database: MySQL, PostgreSQL, MongoDB
  • DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
  • Version Control: Git, GitHub/GitLab
  • Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:


  • Experience in the broking or financial services industry.
  • Familiarity with data analytics tools and methodologies.
  • Knowledge of user experience (UX) design principles.
  • Experience with trading platforms or financial technology products.

This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.


Read more
Health Care Company
Health Care Company
Agency job
via Jobdost by Sathish Kumar
Mumbai
2 - 10 yrs
₹5L - ₹20L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
Responsibilities:

● Collaborate with engineering, design and product teams to design and ship new
features. Identify and solve bottlenecks and fix bugs.

Desirable Qualifications:

● Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep
understanding of RoR internals like databases, API, caching, proxies, web services,
performance and scalability.
● Experience creating self-contained, reusable, and testable modules and components.
● Experience in SQL and NoSql databases in production environments. Experience
working with Git, AWS/GCP.
● Good communication skills
● 4+ years of relevant experience as a software engineer.
Read more
Hopscotch
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹15L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Model-View-View-Model (MVVM)

Experience - 3-6 yrs


Skills : Swift , Objective -C.


Ecommerce industry is mandatory.


What we want:


➢ Can do attitude. Positive mind set.


➢ Experience in B2C applications.


➢At least 4 years of experience in mo

bile application development with a focus on iOS.


➢Proven experience with Swift or Objective C and Xcode.


➢Strong understanding of iOS development principles, patterns, and best practices.


➢Knowledge of mobile architecture patterns (MVC, MVVM, etc.) and design patterns (Singleton, Facade,etc.).


➢Familiarity with RESTful APIs, web services, and JSON.


➢Experience with third party libraries and APIs.


➢Experience with unit testing and continuous integration.


➢Excellent communication and problemsolving skills.


➢Ability to work independently and in a team environment.


➢Experience with performance and memory tuning.


➢Knack for benchmarking and optimization


Good to have:


➢Experience with Agile development methodologies.


➢Familiarity with Android development.


Location: Bangalore

Read more
MediSage
at MediSage
1 recruiter
Anurag Dhingra
Posted by Anurag Dhingra
Mumbai
2 - 6 yrs
₹5L - ₹15L / yr
skill iconLaravel
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
+4 more

Medisage is a Series A funded Health-tech startup

https://yourstory.com/2022/04/medisage-institutional-funding-digital-healthcare-startup-doctors/amp

 

We are looking for the best talent in our engineering team. Role is based out of our Corporate office in Mumbai.

 

Laravel Developer

  • Specifically looking for people with experience working with PHP Laravel. Experience with Vue.js is a plus
  • Should have experience working with APIs
  • Can work independently without much guidance

What you can expect from us

  • Best in class amenities in office
  • Industry leading incentives
  • A challenging work environment
Read more
Gurugram
2 - 3 yrs
₹3L - ₹6L / yr
MS-Excel
Mutual funds
resume
Customer Service

Hiring at JRG Financial Services Pvt Ltd

Summary of Hiring Deputy Manager/Asistant Manager

Role:

1. Process client instructions, forms, and applications

2. Follow up to ensure that appropriate timely action was taken on customers' instruction

3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution

4. Maintain updated records of applications and relevant documents

5. Follow communication procedures, guidelines, and policies

Apply Here- https://jrgfinancial.com/join-our-team/

Qualifications

Minimum Graduate

Read more
Vinove Software and Services Pvt. Ltd.
Noida, Gurugram
2 - 4 yrs
₹2L - ₹6L / yr
Search Engine Optimization (SEO)
SEO management
skill iconGoogle Analytics
Google Adwords
Keyword Research
+4 more

JOB SYNOPSIS

We are looking for an SEO - Executive / Sr. Executive to manage all search engine optimization and marketing activities.

You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase leads, traffic & rankings.

 

JOB RESPONSIBILITIES

  • Performing ongoing keyword research including discovery and expansion of keyword opportunities
  • Researching and implementing content recommendations for organic SEO success
  • Track, report and analyze website analytics 
  • Perform ongoing keyword discovery, expansion, and optimization
  • Research and implement the latest search engine optimization recommendations and best practices
  • Develop and implement link building strategy
  • Work with the development team to ensure SEO best practices are properly implemented on newly developed code
  • Work with editorial and marketing teams to drive SEO in content creation and content programming
  • Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
  • Identify and fix technical SEO issues rapidly, including architecture, crawlability and indexability, broken links, etc.
  • Will be responsible for achieving targets in terms of leads, ranking, and traffic on-page and off-page activities.

 

JOB REQUIREMENTS

  • 2-5 years of experience as an SEO Strategist or similar role
  • Proven SEO experience
  • In-depth experience with website analytics tools (e.g, Google Analytics, Google Webmaster, Ahref, SE Ranking, etc)
  • Knowledge of ranking factors and search engine algorithms
  • Up-to-date with the latest trends and best practices in SEO 
  • Develop and implement an SEO strategy that reflects the business needs and drives strong traffic increase
  • Ability to analyze and show the competitive keyword ranking on major search engines like Google, Yahoo, and Bing.
  • Strong organizational, time management, and analytical skills
  • Team player
  • Experience with Social media is a plus
  • Excellent Written Skills

Job Location : Noida and Gurugram 


Read more
Leo Technosoft
Pune
8 - 10 yrs
₹10L - ₹20L / yr
Sales
Sales management
Business Development
Customer Relationship Management (CRM)
Team Management

Hii 

Please Find the Job Details below.


Sales Manager Responsibilities:

  • Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling and product knowledge education.
  • Promoting the organization and products.
  • Understand our ideal customers and how they relate to our products.
`

Sales Manager Requirements:

  • Bachelors or Master's degree in Business, Marketing or a related field.
  • Experience in planning and implementing sales strategies.
  • Experience in customer relationship management.
  • Experience managing and directing a sales team.
  • Excellent written and verbal communication skills.
  • Dedication to providing great customer service.
  • Ability to lead a sales team.
Read more
Hyderabad
5 - 12 yrs
₹1L - ₹15L / yr
skill icon.NET
ASP.NET
Microservices
skill iconAmazon Web Services (AWS)
RESTful APIs
+1 more
Senior .NET Cloud (Azure) Practitioner
Experience: 5-12 years (approx.)
Notice period : Immediate / Within 15 days.
Location : Hyderabad.
Mode Of Interview :  Walk-In Drive.
Address : Altimetrik India The Hive, Corporate Capital, Ground floor, Survey No. 115/1 and Survey No. 115/29 Financial District, Nanakramguda Village, Hyderabad, Telangana Get Directions.


Mandatory Skills
• Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#)
• Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6) Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ
• Good working knowledge on Azure Functions, Docker, and containers
• Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.
• Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc
• Experienced in Test-Driven Development, unit testing libraries, testing frameworks.
• Good knowledge of Object Oriented programming, including Design Patterns
• Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.
• Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must
• Solid analytical, problem-solving and troubleshooting skills
Desirable Skills:
• Certified Azure Solution Architect Expert
o Microsoft Certified: Azure – Fundamentals Exam AZ-900
o Microsoft Certified: Azure Administrator – Associate Exam AZ-104
o Microsoft Certified: Azure Developer – Associate Exam AZ-204
o Microsoft Certified: DevOps Engineer Expert (AZ-400)
o Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• Good understanding of software architecture, scalability, resilience, performance;
• Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar

Roles & Responsibilities
• Defining best practices & standards for usage of libraries, frameworks and other tools being used;
• Architecture, design, and implementation of software from development, delivery, and releases.
• Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.
• Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.
• Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team - Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;
• Should be able to work in an agile, dynamic team environment;
Read more
Byford Innovation
Varanasi
0 - 2 yrs
₹1.8L - ₹2.5L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+2 more
please share your resume along with the link of your work if any. Out team will call you for discussion on phone. later will schedule personal interview.
Read more
LevaData
LevaData
Agency job
via Aimhighhr by Swarnabh Das
Hyderabad
4 - 8 yrs
₹15L - ₹25L / yr
skill iconJava
skill iconAngular (2+)
Angular
skill iconSpring Boot
Microservices

Skills and Experience :

  • 2-7 years of experience as a Java/J2EE developer.
  • 1-3 years of experience with Angular / React is desirable.
  • 2-5 years of experience in using Spring and Spring Boot frameworks.
  • Thorough knowledge of server-side development.
  • Proven experience as a Full Stack Developer or similar role.
  • Good understanding of web services (WSDL SOAP, RESTful).
  • Hands-on experience in using Application Servers like WebSphere.
  • Expertise in relational databases (Oracle, SQL Server).
  • AI/ML domain knowledge is desirable.
  • Familiarity with common stacks.
  • Knowledge of multiple frontend languages and libraries, like HTML/ CSS, JavaScript, XML, jQuery.
  • Experience in implementation of Microservices
  • Experience with AWS (S3, SQS, SNS, ECS, EC2, ALB, API Gateway, Lambda, etc.) is highly desirable
  • Good understanding of Docker & Kubernetes is highly desired.
  • Familiarity with databases (MySQL, MongoDB, PostgresSQL), web servers (Apache), and UI/UX designs.
  • Excellent communication and teamwork skills.

About LevaData

LevaData, the Cognitive Sourcing Platform, offers global enterprises the ability to improve gross margins by reducing supply chain costs, with a focus on delivering measurable and accountable supply chain solutions and strategies that transform companies and markets. Customers include leaders in the top global supply chain organizations, as well as medium-sized OEMs seeking to achieve best-in-class direct materials sourcing practices. LevaData is privately held and headquartered in Sunnyvale, Calif. For more information, visit https://www.levadata.com/">www.levadata.com.

Levadata Clientele: IBM, Fitbit, Lenovo, Zebra, Poly, Commscope

LevaData Fundings:

June, 2018: Series B, $12 million.

Aug, 2017: Series A, $5 million.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos