
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

About Toolyt
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Location: Pune( Work from office)
Experience Level: 5 - 10 years (1 position)
Key Responsibilities
- Develop and maintain modern frontend applications using React.
- Collaborate closely with backend developers working in .NET to ensure seamless API integration and alignment.
- Refactor or extend existing components as per project requirements.
- Work based on already defined functional concepts and UI guidelines.
- Participate in planning sessions, daily standups, and client meetings as part of a unified team.
Required Skills
- Strong experience with React and modern JavaScript/TypeScript development.
- Good understanding of .NET Framework and .NET Core for effective collaboration and integration with backend services.
- Proficient in HTML, CSS/SCSS, and component-based architecture.
- Experience integrating RESTful APIs from .NET-based backend systems.
- Knowledge of RxJS, state management (NgRx or similar), and Git version control.
- Understanding of responsive design and browser compatibility.
1. 4 plus years of experience in Java development.
2. Good communication skills are mandatory.
3. Spring boot , microservices , AWS , multithreading , GIT mandatory.
4. Angular or React is mandatory
5. Joining within 2 weeks
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7. Permanent position with Prismatic .
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Position: Client Partnership
Location: Bangalore & Delhi
About us:
Lentra has built the best-in-class AI/ML enabled Digital Lending Solutions creating a deep impact on the consumer and business lending landscape. The visible outcome of our offering is an ALL digital, completely paperless lending business flow.
We service some of the leading names in Indian Financial Services industry, which include the largest private banks, NBFCs and Fintech. Our AI & ML enabled lending solutions have revolutionized several lending functions like consumer durable finance, Two-wheeler finance, home loan, LAP, MSME lending, supply chain finance and co-lending.
We are at a very exciting infliction point, where we are looking to expand in India as well as internationally. We are also looking to create additional product lines to service the BFSI markets.
Role Purpose:
- Lentra is seeking talented individuals and visionaries to join its sales team as Associate Directors/Regional Managers who are passionate and ambitious to take their career to the next level.
- You will be at the forefront of Lentra's growth story and will be responsible for acquiring new logos by selling Lentra's cutting-edge, state of the art Saas/PaaS solutions across the lending sector, building strong and sustainable relationships with the CXOs and decision makers.
- You will help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
-You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.
- You will report to the chief business officer and work closely with the senior leadership to achieve organizational goals.
Responsibilities:
- Employ personal communication and sales skills while meeting with prospective business/consumer clients
- Meeting and pitching our digital lending solutions to CIOs, CTOs, Retail/Consumer/ Business/ SME Finance Heads, CROs, Analytics Heads, of Banks, NBFCS and Fintech.
- Understand their requirements, work with internal teams to create a strong value proposition.
- Do demos and presentations to clients.
- Maintain consistent communication with clients through outbound calls and personal onsite visits.
- Create sales opportunities through alternate channels.
- Gather all necessary documentation for accounts to be opened.
- Attain sales goals; identify, acquire and grow new and existing banking relationships, meeting production volume as designated.
- Initiate and maintain strong referral relationships within the division.
- Maintain the required knowledge of products, services, policies and procedures, and other compliance requirements that pertain to the Retail Bank.
- Awareness and knowledge of new trends and practices in lending domain.
- Plan and participate in the BFSI sector events, webinars and promotions.
Key Competencies:
- Excellent Communication skills
- Ability to interact with CXOs
- Excellent presentation
- Relationship building
- Ability to work in fast paced environment
- Strategic Planning and Execution
Educational Qualifications:
- MBA in Marketing/Finance, BE/BTech
Experience and background:
- 8 -10 years of SaaS, software, data and analytics, IT solutions sales to BFSI segment is a must
- Strong network of CXOs in the BFSI sector
- Understanding of sales process of LOS (Loan Origination System), LMS (Loan Management Systems), BRE (Business Rule Engine), Score Cards, Data Analytics, Digital Lending Solutions
- Basic understanding of consumer and business lending processes of banks
- Must possess utmost professional qualities, high energy, results driven, and self-motivation
- Ability to maintain the confidentiality of client information
- Evidence of leadership abilities, a strong work ethic, detail orientation, self-motivation, teamwork, and organizational skills
- Solid knowledge of Microsoft Word, Excel, and PowerPoint
- Excellent communication skills required, both written and verbal
- Travel to various Client locations within a defined market will be required
About the Role
We are seeking an experienced Senior React Web Developer to join our product development team. As a Senior React Web Developer, you will be responsible for developing and maintaining our web applications using ReactJS and Material UI. You will work closely with other developers, designers, product managers, and stakeholders to create high-quality, user-friendly, and scalable software.
Key Responsibilities:
● Design and develop high-quality, responsive, and user-friendly web applications using ReactJS and Material UI.
● Collaborate with product managers, designers, and stakeholders to ensure the project meets the business requirements and user needs.
● Write clean, maintainable, and efficient code.
● Optimize the application for maximum speed, scalability, and usability.
● Develop reusable UI components and libraries.
● Ensure the technical feasibility of UI/UX designs.
● Identify and troubleshoot bugs and issues.
● Stay up-to-date with the latest trends and technologies in ReactJS, Material UI, and front-end development.
● Participate in code reviews and contribute to the development of best practices.
● Mentor and guide junior developers in the team.
Requirements:
● Bachelor’s degree in computer science or related field.
● At least 7 years of experience in front-end development, with at least 4 years of experience in ReactJS and Material UI.
● Strong proficiency in JavaScript, CSS, HTML, and related web technologies.
● Experience with Redux, Redux Saga, and other state management libraries.
● Experience with building scalable and complex web applications.
● Strong problem-solving skills and attention to detail.
● Experience with Agile development methodologies.
● Strong communication and collaboration skills.
● Experience with Git and version control.
● Ability to work independently and as part of a team.
Preferred:
● Experience with GraphQL and Apollo Client.
● Experience with server-side rendering using Next.js.
● Experience with AWS or other cloud providers.
● Experience with CI/CD pipelines and automation.
● Experience with testing frameworks like Jest, Enzyme, or Detox.
● Experience with UX/UI design and prototyping tools.

About the role
As a UX designer, you will work with folks in the product team to envisage the end-user experience for various financial services products in a competitive space to bring an engaging and delightful customer experience. You will use market analysis, customer feedback, and insights from data to iteratively refine the design and achieve excellence. As an early member of this team, you’ll also have the opportunity to define the UX guidelines, design language, and information architecture for various products across the organization.
What will you do if you join us?
- Develop mockups for our development and design team
- Coordinate with the UI design team on issues like navigation, page routing, product page design, and more
- Conduct competitive analyses of other websites & apps that operate in the same space
- Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
- Prepare customer analyses based on our target demographic and initial transactions
- Participate in creating a content development strategy
You should have
- Bachelor’s Degree in Computer Design, Development, or Engineering required
- Proficiency in design tools such as InDesign, Illustrator, or Figma
- Understanding of the B2B2C marketplace and the functions of the Fintech market
- Experience preparing detailed competitive and consumer analyses
Safety Connect is a leading company in the domain of enterprise field force safety.
We are looking for a highly skilled and dynamic Associate Tech Lead with a demonstrated history to join our growing team. This role involves making technology decisions on behalf of the company to align the company with it’s vision for its tech needs. They should be a strategic thinker, an effective communicator, hands on, should have built a team before and process oriented.
The Associate Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.
Responsibilities:
-
Setting a vision for how technology will be used in the company.
-
Ensuring that the tech team meets the company’s short and long term needs.
-
Outline the goals for research and development.
-
Creating timelines for the development and deployment of all product requirements.
-
Acting as a mentor to the tech team members.
-
Maintaining a consumer-focused outlook and aiding in the delivery of new features.
-
Managing technology budgets and time frames.
-
Driving and planning sprints and ensuring a high tech team velocity.
-
Staying on top of technology trends and developments.
-
Ensuring all technology practices adhere to regulatory standards.
-
Ensuring that there is no system downtime and all products are working seamless.
Requirements /Qualifications:
-
Exceptional communication skills (both verbal and written).
-
Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills.
-
Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.
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Extensive industry knowledge with an eye towards the future.
-
Proactive and efficient time-management.
-
Should have managed and set up teams.
-
2+ years of experience as an Associate technical Lead.
About Attryb Tech Private Limited
Attryb helps SME businesses in marketing their products and services across the marketing platforms and acquires a holistic picture of the data and persona of their users, helping businesses improve customer experience and marketing ROI.
We are looking for an entry-level UI/UX Designer to join our growing team. To be successful in this role, you should be a self-driven problem solver.
Responsibilities:
- Gather, understand and evaluate user requirements for a marketing technology product focused on US small and medium enterprises
- Illustrate design ideas using storyboards, process flows, and sitemaps to the senior leadership in the nascent product
- Work on quickly iterating over wireframes through the product and tech team's feedback
- Develop UI mockups and prototypes that clearly illustrate how the product functions
- Identify and troubleshoot UX problems
- Conduct layout adjustments based on user feedback
- Set and adhere to style standards on fonts, colors, and images
Requirements:
- Full time (in-office) availability
- UX/UI design portfolio - please include it with your application.
- Experience in UX, UI, interaction, and visual design with patterns, tools, and methodologies to draw from.
- Able to design autonomously in a responsive, fluid environment and have experience working in agile and fast-paced surroundings.
- A mind filled with beautiful, simple, innovative ideas and a high interest in solving complex product challenges.
- Experience with prototyping (InVision, Figma, Adobe XD, etc.) as a way to explore and validate ideas, and communicate design requirements.
- You’re comfortable with ambiguity in the early production definition stages.
- You’re extremely detail-oriented and organized.
- A real passion for designing highly efficient and intuitive user experiences.
- A preference for creating clean, “less is more” user interface designs.
- Ability to give and grow from constructive feedback.
What you will do:
- Taking care of new hire joining formalities
- Adhering to SOPs for hiring/ interview coordination with respective stakeholders
- Scheduling interviews, keeping in touch with candidates, recruitment agencies and hiring managers
- Maintaining database and personnel file updation
- Managing employee records file
- MIS Reporting
- Maintaining all employment records for hiring, onboarding, termination, leaves etc.
- Conferring with the management to develop or implement employee policies and procedures and updating all the paperwork
- Taking complete ownership of the background checks and the HRIS system
- Handling the onboarding activities and documentation
- Verifying attendance, hours worked, leaves as per the records and maintaining monthly attendance
- Managing of the employee exit formalities
- Managing of all the consultant contract, employee sourced and the related payments
- Tracking and updating the employee probation, confirmation, PIPetc
- Taking care of the statutory compliances
- Tracking all the reimbursements and other payments of the employees
- Working closely with cross functional team such as payroll, finance and talent acquisition to accomplish the desired tasks
- Grievance and queries handling in terms of payroll, HRIS, benefits etc.
- Employee engagement
- Managing the HR Compliances as a whole
Desired Candidate Profile
What you need to have:- Good experience in all generalist functions and HR coordination
- Excellent communication skills
- Good interpersonal and organizational skills












