
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.

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Data Automation Intern (Remote)
GreenTree is an asset management firm specializing in cross-border real estate investment banking in China and the USA. This is an online/remote internship. The internship is unpaid. It is up to the applicant's discretion to choose a start and end date (the dates listed on the posting are flexible). You will be given a short quiz to test your background and passion for data automation.
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Qualifications:
- ▪ Strong understanding of Excel and data processing tools (Power Query, Power BI, or similar).
- ▪ Passion for automating data workflows and improving efficiency.
- ▪ Excellent attention to detail and problem-solving skills.
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- ▪ Self-driven and organized with strong communication skills.
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While this position is unpaid, it can be used to receive course credit at partner universities.
About GreenTree:
GreenTree provides project identification, acquisition negotiation, developer liquidity, strata asset pricing, property management, and leasing solutions. GreenTree identifies and underwrites project risk, pricing, and strategies while simultaneously negotiating with developers and 3rd-party sales rep companies for projects in the USA and China.
Our value-add is project identification, acquisition negotiation, developer liquidity, strata asset pricing, property management, and leasing solutions. GreenTree identifies and underwrites project risk, pricing, and strategies while simultaneously negotiating with the developer and 3rd-party sales rep companies.
Greentree’s website: www.greentree.group

Job Title: AI Solutioning Architect – Healthcare IT
Role Summary:
The AI Solutioning Architect leads the design and implementation of AI-driven solutions across the organization, ensuring alignment with business goals and healthcare IT standards. This role defines the AI/ML architecture, guides technical execution, and fosters innovation using platforms like Google Cloud (GCP).
Key Responsibilities:
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- Collaborate with cross-functional teams to deliver AI projects.
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- Communicate complex concepts to diverse stakeholders.
Qualifications:
- Bachelor’s/Master’s in Computer Science or related field.
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Job Description:
- Creating proxy-based applications
- Migrating legacy applications to new technologies
- Maintaining applications/websites and troubleshooting
Skills & Experience:
- Well-versed with SSO, Shibboleth and SAML
- Should have decent knowledge of networking
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Job Description
JOB DESCRIPTION
• Oversee the payroll operations in US and Canada, Knowledge of EMEA payroll will be added advantage
• Provide direct support and governance to third-party payroll vendors. Implement, direct, and maintain
procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.
• Processing changes in employees’ employment lifecycle in accordance with country payroll calendar and
global guidelines (new hire, transfer, termination, time & attendance, benefits, payroll)
• Proper data input and for necessary corrections in the HR systems (Workday, ADP tools)
• Running payroll processes, controls, reconciliation
• Collaboration with members of the country's local team on HR-related topics
Mandatory Skill
• Basic knowledge of North America payroll and how payroll works in general
• Excellent analytical and problem solving with confidence to make decisions and manage escalations
• Must be highly engaging, confident communicator, and detail orientated.
• Experience on ADP WFN, Workday, and Ceridian day force
• B. Com / M. Com with 0.6 to 1-year relevant experience.
• Strong verbal and written communication skills.
• Team player and ability to work with a strict timeline.
• Flexible to work in US shifts.
• Good in Microsoft Office.
• Ability to take ownership of the work.
• Ability to manage the stakeholders independently.
. SHIFT TIMING: 5 AM to 2 PM
Skills
North American payroll,

About Us:
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.
Responsibilities:
- You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- You will responsible to provide oversight, accountability, and leadership for technical decisions
- You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
- Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
- Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
- Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.
Skills:
- At least 6 years years experience building React webapps
- Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
- Proven skills in developing a production level end to end UI application on their own
- Excellent command over HTML5, CSS, Javascript & React, Redux
- Familiarity with Version Control tools such as Git
- Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
- Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.


Responsibilities:
- Engage directly with customers to design, develop, and deploy AI enterprise applications on the
- Become an expert in application design and development on the ; lead design and code reviews of end-to-end customer applications
- Perform enhancement, testing, and troubleshooting, of applications with and on behalf of customers
- Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs
- Write specifications, documentation, and user guides for customer applications
Required Qualifications:
- Bachelor’s degree in a Science, Technology, Engineering or Math (STEM) field
- 3+ years professional experience in a customer-facing role building enterprise cloud software applications
- Solid understanding of cloud computing concepts
- Solid understanding of databases types and trade-offs
- Demonstrated proficiency in Java and/or similar programming languages
- Working knowledge of Agile software development methodology
- Strong analytical ability and problem-solving techniques
- Strong organizational skills with high attention to detail
- Excellent interpersonal skills with the ability to work effectively in a cross-functional team
Preferred Qualifications:
- Bachelor’s degree in Computer Science or equivalent field; graduate degree in complimentary STEM or Business field
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- Solid understanding of common machine learning techniques, applications, and trade-offs
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Responsibilities:
- Interact & Interview Chairperson of college or university.
- Featured & Research oriented articles about the Education System.
- Interview of famous personalities from the educational industry.
- Stories of success from leading professionals.
Requirements:
- Proven working experience as a Reporter.
- Portfolio of published articles.
- Computer proficiency (MS Office, digital editing, web search, databases)
- Excellent communication, lobbying, and active listening skills.
- Good hold in education industry persons.
- Bachelors degree in journalism or mass communications.


