Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Similar jobs
Role – Equity Analyst - Trainee
Job Purpose
• The role consists of training and knowledge building among the emerging
candidates about Global market trading analysis.
• There will be on the floor experience of stock market analysis.
Duties and responsibilities
• Perform technical analysis in US markets such as the NYSE, NASDAQ & Amex
• Analyze securities performance and Pricing of companies listed on US market.
• Developing forecast and projections.
• Monitoring Industries Trends and Market news.
• Prepare technical reports based on the company's fundamentals and previous
performances.
• After successful completion of the training period, a Learner would be a full-fledged
US stock market analyst/trader who would be able to make wise and
informed stock trading decisions.
• This profile DOES NOT entail selling/marketing of any financial products or
services/ calling clients.
Work Timings and Location
• 06.00 PM to 03.00 AM
• Monday to Friday
• ITPP – International Tech Park, Kharadi, Pune.
Qualifications
• Strong mathematical and statistical aptitude skills
• BCOM/BBA/MBA/PGDM-Finance /NCFM, CFAs/CMTs and any graduate/postgraduate
who has passion/skill for trading.
• The candidate must be in the age group of 20-24 years
• The candidate should not have appeared in the selection process with us within
the past 6 months.
Future Career Opportunities
After successful completion of the training program, the excellent candidates will be
provided the following career opportunities with the extremely high incentive program
with an organization and designated as:
1. Associate US Equity Analyst
2. Equity Analyst
3. Sr. Equity Analyst
Training Period: Minimum 3 months (Not fixed)
Job Types: Full-time, Regular / Permanent, Fresher
Interview Rounds
• HR Round
• Aptitude Test
• Technical/Manager’s round.
Roles and responsibilities:
- Can put together a content strategy from scratch
- Excellent written skills in English
- Responsible for producing high-quality engaging content for websites, Blogs and designing content for social media.
- Candidates will have to assist the team of Product Managers and Developers in the documentation of content based on product briefs.
- Work on Client proposal and Statement of Work (SoW).
- Work on the NDA(Non-Disclosure Agreement) templates etc.
- Ability to research new testing topics and write engaging content.
- Should be able to create new JDs for the software testing roles.
- Basic knowledge in the field of software testing like Functional Testing, Automation testing, Performance Testing, and other Software Testing Tools is required.
- The candidate must be passionate about technology content and SEO with the ability to create plagiarism free and SEO-friendly content.
- Develop and implement effective SEO strategies
- Should be comfortable in using proofreading tools like Grammarly, ProWritingAid, Hemingway App etc.
- Experience in using excel, google sheets, Word and PowerPoint is required.
- Design and implement direct email marketing campaigns
- Sending Weekly newsletters and realigning content based on customer feedback.
- Ability to connect with prospects through Linkedin Sales Navigator to nurture leads further
- Research and create articles and blogs for the website:
- Linkedin: Create, update business articles and participate in business groups
- Quora: Update answers and articles
- Facebook: Create, update articles and participate in local groups
- Youtube: Optimise the videos
- Instagram: Casual updates about FG
- Coordinating content, maintaining aesthetics and technical tags
- Make outbound calls to the clients to follow up on leads generated
- Developing proposals in response to requests for proposals (RFPs)
- Proofread marketing collaterals before it goes live
Requirements:
- Bachelor’s degree in English, Journalism or related field.
- Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.
- Excellent writing skills, as well as the ability to communicate and collaborate effectively.
- The ability to consistently meet tight deadlines.
- At least two years of experience writing for a B2B audience.
- Experience using WordPress, Weebly, and/or Joomla! preferred.
Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
We are looking to recruit a candidate for a role that will require:
- Create and consume restful APIs
- Design, develop, and maintain internal and external applications
- Build efficient, testable, and reusable modules
- Write high quality, structured application/interface code and documentation
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Define functional and technical requirements for application software to develop skills and knowledge
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline
Work experience: 2 years relevant experience
Compensation: Based on Industry Standards- Execute an ecosystem strategy for adding and growing key data partners to the Platform. Typical deal structure will include partner identification, outreach, negotiation of terms, and closing
- Maintain positive relationships with existing data partners, piloting new initiatives and evaluating the performance of these initiatives as part of the larger Platform strategy
- Research and develop innovative new business models and growth opportunities with partners; negotiate, structure, and execute relevant agreements
- Execute high-impact marketing programs around new data partner initiatives to enhance positioning
- Assist with high profile client and new business initiatives relating to specific client data acquisition requirements
- Operate as an expert in the data ecosystem, with deep knowledge of 3rd party data providers, publisher and supply direct relationships, and WPP companies
- Oversee quarterly reports on market, industry and adoption rates for management team measuring the business value of the program, present findings to senior management
- Find and understand new and emerging technologies; bring new ideas and perspectives back into R&D and the business
Requirements
- Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field.
- OR equivalent professional work experience
- Comprehensive knowledge of the media and advertising landscape along with the major players in the marketplace
- Deep understanding of addressable marketing, audience segmentation and targeting, and both traditional and programmatic media channels
- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
- A passion for strategic omni-channel marketing and advertising
- Proven communication, leadership, and persuasion skills
- Outstanding writing, presentation, and overall communication skills
- Success managing a direct report
Technical Skills needed:
- WebSphere Developers with Sr experience.
- Strong knowledge of WebShere Commerce v8.x (preferred) application development
- Strong knowledge of web application development using enterprise Java technologies and frameworks
- Strong knowledge building WebSphere Commerce applications using Web Sphere Commerce Build and Deployment (WCBD) is preferred
- Experience with AWS hosted applications is preferred. Knowledge of working on EC2, ELB, RDS services preferred.
- Experience with Ant, Maven build scripts and Jenkins based CI/CD process
- Strong knowledge of Unix/Linux shell scripts
- Hands on experience with web service technologies including SOAP, REST, JCA, Jax-ws preferred
- Strong knowledge of specific Java technologies including JSP, JSTL, JDBC and JAXB is preferred
- Strong familiarity using SVN/GIT/BitBucket for source code management is preferred
- Strong knowledge of profiling techniques, memory management and performance tuning is preferred
- Experience tuning Websphere commerce Solr Indexing and Stage Prop Process highly desirable
- Implementing organic farming on lands.
- Supervising the farmers of the concerned project.
- Supervising crops from time to time.
- Leading institutional sales for our own crops
- Implementing the Internal Controls for organic production.
- Maintaining the records.
- Submitting the project data compiled to higher authorities.
- Maintaining a random check of the internal inspections.
What you need to have:
- Highly motivated individuals to augment our aggressive growth plan.
- Good knowledge and experience in organic farming.
- Should possess good communication skills with an ability to initiate, acquire and build long-term.
- Should be a good team player with multitasking abilities.
- Technical Competencies:
- Knowledge of seasonal crops
- Knowledge of agricultural products like pesticides, fertilizers, Biopesticides.
- Knowledge of agricultural dealers, market, etc.
- Knowledge of customer mapping
- Knowledge of sales promotional activities/ promotional schemes
- Knowledge of customer relationship management
- Behavioral Competencies:
- Self-motivation drive of achievement
- Prospecting Skills
- Communication skills (Written verbal)
- Presentation skills
- Convincing persuasion
We are a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Our offerings include an advanced and easy way to integrate payment gateway, a split payment solution for marketplaces, bank account verification API and Auto Collect -- a virtual account solution to match inbound payments to customers.
Currently used by over 100,000 businesses for vendor payouts, wage payouts, build refunds, expense reimbursements, loyalty, and rewards. Some of its notable customers include Dunzo, Xiaomi, Tencent, Delhivery, Zomato, Cred, Club Factory, and ExxonMobil.
- Get an excellent grasp on testing complex microservices systems, web and mobile based applications with reference to database and other back-end systems
- Develop and maintain automation frameworks for large scale real time server side systems
- Own the non-functional testing such as Performance, Scale, Longevity, Security, High Availability, Disaster Recovery aspects of a 24x7 system
- Participate in the performance testing, upgrade/migration activities, POC of framework/tools for automation
- Work on end to end testing of feature/products which involve both manual(which will act as a prequel to automation) and automation testing
- Bachelor's degree in Computer Science (or a related discipline)
- 3+ years of experience as SDET/Developer
- Strong analytical and problem solving and communication(both verbal and written)skills
- Have exposure to frameworks like Rest assured, Selenium and Appium
- Exposure to AWS or any other cloud ecosystem
- Good exposure to GIT, Jenkins or similar tools
- You are driven to do all kinds of destructive testing
- You are passionate for Automation First approach
- You are hands-on and stay up to date with the latest technologies
- You love problem solving and attention to detail
- Everyone is empowered to make decisions
- Transparency in communication keeps us aware of where we are heading, and honest feedback helps everyone to grow quickly & in all directions
- You have hybrid working, flexible timings and a great office space to work in
- Meal coupons, Uber Credits, Travel allowance & Covid Programs
- Group Mediclaim and Term Life Insurances
- 24x7 counselling support and a lot more benefits to support you at the time of need
- Exciting Reward and Recognition programs
- Aside all above, you will work with some great peers, colleagues and mentors
1) Search the internet search engines and databases for the required information
2) Identify keywords of the required information
3) Check the accuracy of the data
Required Skill:
- Strong knowledge of the internet and computer application skills.
- Ability to search for the required data and all that is related to it.
- Ability to learn new applications and tools offered on the internet, and apply them for finding data.
- A sound knowledge of internet search engines, databases and how to optimize the search, ability to optimize keywords
- An in-depth knowledge of accessing databases, and academic sites and the ability to work in a team to provide the required assistance.
- Good Command of English, Knowledge of the Internet, MS Office, and Windows Environment.
Responsibilities
- Developing user-focused website applications.
- Seeing a project from conception to finished product.
- Working alongside designers and mobile developer.
- Meeting both technical and end-user needs.
Must Haves
- Proficiency in fundamental front-end languages such as HTML, CSS (Including SASS), and JavaScript (Also comfortable with the JS library: jQuery, React or Angular)
- Proficiency in server-side language PHP.
- Comfortable with Database systems (MySQL, SQL), NOSQL (i.e. Mongo dB)
- Strong understanding of how a server works
- VCS (Version control system): Git
- Ensuring the developing application(website) has met the security standards: Front end Back end
- Testing: Experience with unit testing and tools
- WordPress development
- Working with API (REST)
- Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices (Mobile).
- Experience in Cloud Computing (i.e. AWS, Google Cloud Platform) is a plus.
- Attention to detail
- Creative vision
- Good organizational skills
- Good problem-solving skills
- Patience, a big one
- Identifying problems uncovered by customer feedback and testing, and correcting
- Able to develop ideas and processes and clearly express them
Good to Have
- Comfortable with MVC frameworks (Zend, Laravel)