Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Hands-on experience with HTL (Sightly), HTML5, CSS3, JavaScript, jQuery.
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- Experience in microservice architecture (2-3)years
- Experience in Elastic Search/Redis/Sidekiq
- Experience in writing Rspec Test cases
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We are looking for a frontend developer who is well-versed in React /React Native/Next.js. You will be responsible for developing a web or mobile application. You will be joining a talented, collaborative team that is very passionate about solving this massive problem.
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- Maintain code and write automated tests to ensure the product is of the highest quality.
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
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- Working in conjunction with the rest of the development team, you will architect and build highly performant, scalable and extensible external APIs
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- Excellent problem solving skills
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-Work with the toolchain team and other engineering teams as well as the community on senior-level feature contributions to Golang, related compiler bug fixes, efficiency improvements, and optimisations, and some light packaging work where needed
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Identify strategic opportunities for competitive advantage based on findings. Understand the
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navigate smoothly through ambiguity.
Lead development of personas/segmentations based on research findings, integrate personas/
segmentations with related deliverables such as opportunity maps
Facilitate user scenario planning sessions/design thinking workshops with internal teams & clients
Estimate, plan, and lead tracks of creative work/projects in the development of a quality solution
track progress according to the plan created for the project (e.g., conduct design reviews and
creative status meetings as needed)
Collaborate closely with the engineering team and make sure designs are implemented to meet
Moonraft’s quality standards.
Lead participatory design/user testing sessions, present findings & recommendations to crossfunctional teams and client stakeholders, and manage operational level client meetings.
Inspire, mentor and support the members of the design team
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- The engineer should be highly motivated, able to work independently, work and guide other engineers within and outside the team.
- The engineer should possess varied software skills in Shell scripting, Linux, Oracle database, WebLogic, GIT, ANT, Hudson, Jenkins, Docker and Maven
- Work is super fun, non-routine, and, challenging, involving the application of advanced skills in area of specialization.
Key responsibilities :
- Design, develop, troubleshoot and debug software programs for Hudson monitoring, installing Cloud Software, Infra and cloud application usage monitoring.
Required Knowledge :
- Source Configuration management, Docker, Puppet, Ansible, Application and Server Monitoring, AWS, Database Administration, Kubernetes, Log monitoring, CI/CD, Design and implement build, deployment, and configuration management, Improve infrastructure development, Scripting language.
- Good written and verbal communication skills
Qualification :
Education and Experience : Bachelors/Masters in Computer Science
Open for 24- 7 shifts
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Full Stack Developer - Averlon