Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Spring BootPickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday.
PickYourTrail is a technology-driven travel company building personalized, end-to-end travel experiences. Our platform powers dynamic itinerary creation, real-time pricing, booking orchestration, and post-booking workflows at scale. We operate in a high-throughput, real-time environment where backend systems are critical to business success.
What are we looking for in you?
You are enthusiastic about developing highly scalable, foolproof, end-to-end quality software. You have worked on api integrations, have a good understanding of api docs, SOAP, REST, rate limiter and caching. You are very passionate about data structures and algorithms. You are flexible in working with multidisciplinary teams and you push your teammates to their limits & ensure that the work is done. You consider AI as your friend and use them in all facets to augment your work, as your pair programmer, code reviewer and design philosopher. If you feel we are talking about you, contact us asap.
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Being a part of a small team of backend engineers, you get to solve a wide range of problems in the travel space. Be it feature discussion, solution design, development, dev testing, deployment, enhancement or maintenance, you get to experience everything.
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- Opportunity to contribute and solve interesting problems in the travel space.
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- Knowledge of Unit testing is a must
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Bachelor’s or master’s degree in Computer Engineering,
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experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
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which will enable you to work in a Cloud environment.
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Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
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and/or Google Cloud.
Required Experience: 5+ Years
Job Location: Remote/Pune
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Machine Learning (ML)Pythono You’re both relentless and kind, and don’t see these as being mutually
exclusive
o You have a self-directed learning style, an insatiable curiosity, and a
hands-on execution mindset
o You have deep experience working with product and engineering teams
to launch machine learning products that users love in new or rapidly
evolving markets
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conflicting, or ambiguous inputs into solid data-science action plans
o You bring best practices to feature engineering, model development, and
ML operations
o Your experience in deploying and monitoring the performance of models
in production enables us to implement a best-in-class solution
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articulating how data science can be applied to solve customer problems
Must-Have Qualifications
o Graduate degree in engineering, data science, mathematics, physics, or
another quantitative field
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grade ML models with ML frameworks (TensorFlow, Keras, PyTorch) and
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Python● Hands-on coding on Java/ GoLang, primarily for testing.
● Hands-on experience on more of TestNG, JUnit, Spring Test, GoLang testing, etc. OR
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tests
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● Valid US Business visa
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● Perform Test Automations, including creation & management of test scenarios,
documentation and coding tests.
● Environment set up for testing applications across channels like Web, Mobile and
Desktop as well as backend applications involving large scale data migration
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team.
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Product Sense
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Aesthetic sense/taste in things matches with Nova - design details you like, products you like.
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Love building products, explore new tech products constantly
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Understand the human psyche well
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Can think in terms of systems
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First principles thinking
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Extreme customer empathy - Deeply understand a user's point of view and their problems
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Execution Sense
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Super awesome at communication - You can articulate your thoughts really well
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Good at team work and have leadership abilities
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Engineering and tech team empathy - Understand how products and systems are implemented, even at a very low level
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Are super organized in whatever you do
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Process oriented
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Analytical Sense
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Measure success metrics
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Decide based on data metrics + intuition
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Define the "what" to build for rest of the product team
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Partnering with and lead cross-functional teams like Design, Engineering, Sales, Operations, etc. to set product priorities
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Defining and socializing the roadmap of your product area through deep research and understanding of business goals
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Bringing your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation, and validation
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Managing competing priorities with consistency and transparency
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A total of 4-7 years of relevant work experience with B2B SaaS, B2B2C platforms
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Have a proven track record leading with complex strategic initiatives, working through technical, operational, legal/policy and business issues. Prior experience in handling client-side projects would be a plus.
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Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
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Result oriented- Ability to find solutions to difficult problems quickly and effectively
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Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
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Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
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Interpersonal skills and ability to influence
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Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
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Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
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Execution driven and bias for action mindset
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HTML/CSSType, Location
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2+ years
Roles and Responsibilities :
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● Your primary focus will be on developing user interface components and implementing
them following well-known React.js workflows (such as Flux or Redux).
● You will ensure that these components and the overall application are robust and easy to
maintain.
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infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated
design, and a quality product is important.
● Generating error-free code and compliance with SOW
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NodeJS (Node.js)
MongoDB
ExpressReact.js
Amazon Web Services (AWS)Senior Fullstack Developer (MERN Stack) having min 4 years of relevant experience with hands-on experience in handling all aspects of Product Management internal and external facing Product development. Work with Founders to set a product vision and strategy that delivers unique value based on customer needs and expectation. Work closely with development and program management to deliver products and features.
Key Responsibilities
- Demonstrated experience managing the full product development life cycle, including product conceptualization, prototyping, and development
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Stack base:
UI - Tailwind, styled components, react (familiar in Functional components and hooks) and react router
State management - Redux and redux saga,
Backend - Express and node,
Database - Redis and MongoDB with mongoose ODM
AngularJS (1.x)HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon