Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Java
Spring Boot• Java 8/12• Frameworks - Spring MVC, REST, Spring Boot, Hibernate, (Optional – Play)• Oracle DB• Elastic Search (Optional but good to have)
• Junit, Mockito• Messaging – Should have knowledge of how RabbitMQ works
• Agile / TDD
• Good Experience in Core-Java concepts
• Experience of Continuous Integration / Continuous Delivery frameworks – Jenkins• Apache, Tomcat
• Good to have basic knowledge in AWS
• Good communication abilities & team-working skills
Job Summary:
As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).
Key Responsibilities:
- Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
- Wave your wand (figuratively) to optimize campaign performance and improve ROI
- Juggle multiple campaigns at once without dropping any balls (or magic potions)
- Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
- Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)
Qualifications:
- Must have a degree (or equivalent experience) in marketing or a related field
- Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
- Ability to work well under pressure (in case the Dark Lord decides to attack)
- Strong analytical skills (for divination purposes, naturally)
- A sense of humor (to keep us all entertained during those long hours of potion-making)
- Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
- Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
- Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
- Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Work from office, Full time
Age upto 29
Fluent English Communications needed.
iOS App Development
Objective C
Swift• Should design, develop, and maintain application individually as well as work in a group.
• Must adhere to agile methodologies and the project management followed in the project
• Should maintain quality and security of the assigned development tasks applying the best design and
development guidelines as defined in the project.
• Should work as per the defined project priorities and project schedules and ensure to complete the
assigned projects within allotted timelines
• Interact with team for the day to day development tasks and hurdles.
• Attend all the project Meetings, discussion, other sprint meetings etc.
Desired Competencies (Technical/Behavioral Competency)
Must Have –
• Expertise in Objective-C programming language.
• Experience in Swift programming.
• Expertise in Cocoa Touch frameworks.
• Expertise in developing iOS applications.
• Good knowledge on Design patterns.
• Good knowledge in debugging and optimization tools like Instruments.
• Good knowledge in In-App purchase, Push Notifications.
• Good knowledge in generating .ipa files using different provisioning profiles.
• Knowledge in writing unit test cases.
• Should have good communication Skills.
• Experience in working in projects run as per Agile Methodology.
• Experience in interacting with people with different nationalities.
Good to have –
• Good knowledge in Bluetooth programming.
• Knowledge in Cross platform technologies like PhoneGap.
• Knowledge in native Android development.
• knowledge on External Accessory framework, Multi-peer Connectivity framework.
• Good to have knowledge in Audio domain and related frameworks.
Desired Tools Experiences
• Xcode IDE, Instruments.
• Experience in using client apps for version controlling system like svnX, bitbucket, Tower etc.
• Experience in code review tools/applications like gerrit, codecollaborator.
• Experience in version controlling system (SVN, git).
• Experience in Bug Tracking System (JIRA, QC etc...)
Required Technical Skill Set -
Keywords
Objective-C, Swift programming languages.
Native iOS apps development, Cocoa Touch
Educational Qualification
Required
Bachelor’s in Engineering in CS, EE or equivalent
Flutter
React NativeJava-Collaborate with cross-functional teams to analyze,define,design,code and ship new features.
-Ensure agile test-driven development for robustness,usability,reliability,security and performance.
-Work on fixing bugs by addressing the root cause and improving application performance.
-Continuously discover,evaluate, and implement new technologies/tools to maximise development efficiency and productivity.
-Hands-on individual contributor, reporting to the Head of Technology.
Requirements
-Experience in Cross-platform mobile app development using Flutter/React Native. Prior experience developing with Flutter is a plus.
-Experience developing with Dart, whether with Flutter and/or for the web, is required. Additionally, deep experience contributing to and managing high-scale production mobile apps is desired. Expertise in Android development is preferred.
-Minimum of 2-3 years full-time mobile development experience (Android). Strong system design and architecture skills - specifically for android. Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.
-Optimizing app performance and memory consumption. E2E App development and/or experience of developing SDKs is good to have.
-Bonus Points - Experience with Java.
-Experience launching and managing Production mobile apps on Android.
-Experience authoring, testing, and deploying code mission-critical applications.
-Debugging Android apps using simulators and related tooling. Developing and releasing complex, data-driven map based apps using Native as the primary application framework. Persisting data for offline-first apps using flutter -Developing reusable UI Components or libraries.
-Networking and integrating third-party APIs using Flutter. Experience developing integrations with common APIs (e.g., Firebase, Twitter, Instagram, Stripe, Youtube, Google etc.)
-Knowledge of Data Structure and Algorithms.
-Knowledge of OOPs principles.
-Understanding of Relational/NoSQL Databases
-Experience with Git
-Mindset to take up project individually.
-Experience working in an agile development process.
-Writing clear, maintainable and testable code.
- Azure Data Factory, Azure Data Bricks, Talend, BODS, Jenkins
- Microsoft Office (mandatory)
- Strong knowledge on Databases, Azure Synapse, data management, SQL
- Knowledge on any cloud platforms (Azure, AWS etc.,)
- Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development.
- Test the product for performance, resiliency, security, scalability, and reliability.
- Fix defects identified via testing in the Database platform.
- Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
- Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
- Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
- Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
- Go above and beyond to ensure customers are getting the most out of their investment in the company platform.
You'll need:
- Strong programming skills (C++, Java, Python, and UI automation tools) and experience in developing automation frameworks and testing tools.
- Working knowledge of SQL and/or CQL.
- Professional experience in Databases and/or Distributed Systems.
- Customer Obsession you are passionate about delivering a high-quality product.
- You judge our own success by the success of the team and the happiness of our customers.
- Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback.
- Entrepreneurial spirit and are not afraid to take on new challenges.
- 5+ years of relevant work experience with BS in CS or equivalent technical degree.
Nice to have:
- Experience working in a continuous integration / continuous delivery development environment.
- Have expertise with automation and build tools such as Selenium, JMeter, and Jenkins.
- Thrive on working on open source technologies.
Java
Javascript
HTML/CSS• Design and code the excellent workflow, features, or modules in the Simplify360 suite.
• Tackle challenging engineering and product problems, create solutions to customer's problems.
• Create new ideas with our design teams to continually iterate on the experience.
• Work cross-functionally to evaluate the relative importance of and need for product initiatives.
• Take ownership of modules from design to implementation and deployment.
Requirements
• Great software design and development skills. Deep knowledge of design, coding, and implementation.
• Ability to work both independently and in cooperation with others.
• A sense of urgency and ownership over the product.
• Comfortable with full-stack projects and able to build a minimum working and prototypes quickly.
• Fluency with both front-end (e.g., html/css/javascript, bootstrap, jquery) and back-end technologies used, primarily Core Java, J2EE, Struts, Hibernate.
• Knowledge of Solr, Kafka would be an added advantage.
• Knowledge of Big Data solutions like Hadoop, HBase would be an added advantage.
• Great attitude towards work and people.
HTML/CSS
Bootstrap
React.jsWhat is the role?
Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.
Key Responsibilities
- Design and develop UI for SaaS Application using HTML/CSS
- Driving innovations
- Estimate efforts, identify risks, devices and meets project schedules
- Mentors and coaches’ engineers and provide technical leadership
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
- Skillsets -
- Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
- Good - ReactJS/AngularJS
- Scripting languages like NodeJS will be good to have
- Building single page applications with multiple components
- Working on complex dashboards and reporting interfaces
- Data structures & algorithms skills
- Open source software, frameworks, and broader cutting-edge technologies
- Modern JavaScript libraries and front-end components
- BS/MS in Computer Science or equivalent
Whom will you work with?
You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
JavascriptHTML/CSS
jQuery
AngularJS (1.x)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon