Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Similar jobs
Hello,
Greetings from CodersBrain!
Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.
This is regarding the urgent opening for the'' ROR Developer role. We found your profile in the Cutshort database and it seems like a good fit for the organization. If you are interested, do revert back with your updated CV along with the details:
Permanent Payroll : CodersBrain
Location:- Mumbai/ Kolkata
Notice Period:- imm./15 daysJob Description
Scope of work This role is an exciting opportunity to build highly interactive
customer facing applications and products.
Candidate will help transform vast collections of data into
actionable insights with intuitive and easy to use interfaces and
visualizations.
Candidate will leverage the power of JavaScript and Ruby on
Rail to build novel features and improvements to our current suite
of tools.
This team is responsible for customer-facing applications that
deliver SEO data insights.
Through the applications customers are able to access insights,
workflows, and aggregations of information above and beyond
core data offerings
Responsibility
Build and maintain the core frontend application
Work collaboratively with the engineers on the Frontend team to
ensure quality and performance of the systems through code
reviews, documentation, analysis and employing engineering
best practices to ensure high-quality software
Contribute to org devops culture by maintaining our systems,
including creating documentation, run books, monitoring, alerting,
and integration tests, etc.
Participate in architecture design and development for new
features and capabilities, and for migration of legacy systems, to
meet business and customer needs.
Take turns in the on-call rotation, handling systems and
operations issues as they arise including responding to off-hours
alerts
Collaborate with other teams on dependent work and integrations
as well as be vigilant for activities happening outside the team
that would have an impact on the work your team is doing.
Work with Product Managers and UX Designers to deliver new
features and capabilities
Use good security practices to protect code and systems
Pitch in where needed during major efforts or when critical issues
arise
Give constructive, critical feedback to other team members
through pull requests, design reviews, and other methods
Seek out opportunities and work to grow skills and expertise.
C) Skills Required
Essential Skills JavaScript (preferred ExtJS framework)
Ruby
Ruby on Rails
MySQL
Docker
Desired Skills Terraform
Basic Unix/Linux administration
Redis
Resque
TravisCI
AWS ECS
AWS RDS
AWS EMR
AWS S3
AWS Step Functions
AWS Lambda Functions
Experience working remotely with a distributed team
Great problem-solving skills
D) Other Information
Educational Qualifications Bachelor's degree/MCA
Experience 5– 8 years
Please confirm the mail with your updated CV if you are interested in this position and also please share the below-mentioned details :
Current CTC:
Expected CTC:
Current Company:
Notice Period:
Notice Period:Are you okay with 1 week Notice period if not then comfortable as freelancing work with us till joining:-
Current Location:
Preferred Location:
Total-experience:
Relevant experience:
Highest qualification:
DOJ(If Offer in Hand from Other company):
offer in hand:
Alternate number:
Interview Availability
Humancloud Technologies is a leading digital technology and innovation partner
transforming businesses across the globe through its services and solutions.
We believe in helping our businesses stay ahead of the curve by enabling them to
leverage the new-age technology services of Blockchain, IoT, Cloud and Experience
Design. We, at Humancloud, have nurtured ideas from validation to production
and shaped them into scalable businesses.
An experienced IIT Delhi alumni leadership coupled with a team of talented and
supportive peers look forward to your onboarding.
Job Description: Java Developer
We are looking for an experienced Java Developer who will work closely with the
technical lead to identify and establish best practices in the company.
Requirements & Responsibilities :
● Design and develop features using Core Java, Spring Boot, and Hibernate
● Ability to design database schema, develop views and stored procedures
● Participate in user story grooming, design discussions and proposal of solutions
● Maintain existing software systems by identifying and correcting software defects
● Practice standard development processes leveraging agile methodologies such as
SCRUM and TDD
● Review and analyze business requirements and provide technical feasibility and
estimates
● Manage development/support functions etc
● Excellent in OOPS concepts, system design
● Strong knowledge of Core Java, Spring, Hibernate and Microservices
● Hands-on experience in DB design, SQL, UI Technologies like HTML/CSS,
JavaScript, jQuery, etc.
● Good knowledge of design patterns
● Excellent knowledge of JSP, Servlets, WebServices, JUnit
● Experience in Agile software development
● Familiarity with JIRA, GIT, Maven
● Experience in working directly with a client
● Good knowledge in requirement gathering, analysis, and designing
Desired Qualification and Experience :
● Minimum undergraduate in Computer Science, MCA or Statistics from a Tier 1/Tier
2 academic institution
● Minimum 3 years of professional experience as a Java developer
● Excellent written, verbal communication, and client-facing skills
● Exceptional analytical and problem-solving skills
● The ability to quickly grasp new concepts and learn new technologies
● The traits of a self-motivated, independent, detail-oriented, and responsible team
player.
Why Join Us:
Are you inquisitive? Are you someone who believes in facing the odds with the
determination to drive ideas forward? Then, Humancloud Technologies is the place
for you.
At Humancloud Technologies, we are committed to fostering a culture of innovation,
integrity, passion, courage and empathy. We believe in human potential and the
numerous ways it can serve humanity through adopting technology. If you share a
similar belief, then we welcome you to join us.
For Further Information:
Visit our website: www.humancloud.co.in
Follow us on social media: LinkedIn
Job Description
We are looking for a candidate who is a creative problem solver, will work in coordination with cross-functional teams to design, develop, and maintain our next-generation websites and web tools. It is a technological position where excellent knowledge of the software development life cycle is a must to develop new projects and support the existing ones.
Skills:
- At least 2 years experience as a Node.JS developer
- Extensive knowledge of Javascript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3
- Good understanding of Agile/Scrum
- Knowledge of Node.js frameworks available for it such as Express, Loopback, Nest.JS)
- Proficient understanding of code versioning tools such as Git
- Knowledge of typescript.
Responsibilities:
- Develop quality software and web applications
- Analyze and maintain existing software applications
- Design highly scalable, testable code
- Discover and fix programming bugs.
- Will be working with MongoDB, Typescript, Node.js, React
- Architect and build the backend for corresponding web services (Node.JS and related framework)
Excellent visual design skills with sensitivity to user-system interaction.
Strong experience in customization.
Take care of complex execution issues and compositional difficulties.
Must be familiar with HTML to Shopify theme conversion.
Must be aware of e-commerce website workflow.
Knowledge of Bootstrap and responsive web design is highly desirable.
Must be fluent in the Liquid language.
Proficiency in jQuery and AJAX.
Must be able to code for custom development as opposed to using existing Shopify templates.
Custom shopfiy public/ private app development (Plus point if you have skills)
passion for all things JavaScript, having built complex single-page applications on React/Redux for at least 2 years.
Profound understanding of HTML, CSS, and browser capabilities to build beautiful, fast and snappy applications.
Comfortable with jest for writing unit and integration tests/puppeteer for e2e tests.
Curiosity to remain updated with the newest technologies and frameworks. Intuition for usability and UI design, with an ability to balance polish with the constraints of timing and scope.
Comfort with any of WebRTC/Backend Stack/React Native is a strong plus.
Most importantly, love coding and debugging gnarly problems!
• 8+ years in UI Design and Development
• Degree, diploma or Certificate in Computer Science or IT.
• Extensive experience in UI Frameworks – Angular 2+ , Bootstrap , ReactJS and Advanced Java scripts
• Extensive experience in Node Js , CSS , SCSS , SASS, Typescript ,HTML5
• Experience in RESTful services.
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Solid understanding of E2E Internet application architecture including browser concepts, HTTP, REST ,AJAX, Security best practices, Performance techniques • Familiarity with source code control systems (Subversion, Git, etc) and issue tracking (JIRA etc)
• Knowledge of modern authorization mechanisms, such as JSON Web Token
Responsibilities:
- Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
- Tackle the challenges that occur from having your code running on different merchant websites.
- Ensure the technical feasibility of UI/UX designs.
- Optimise applications for maximum speed and scalability.
- Collaborate with other team members and stakeholders.
- Move fast.
Requirements:
- 3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
- At least one year experience with Angular.
- Experience writing good JavaScript code from scratch.
- Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
- An eye for detail and empathy for the customer.
- Experience building for mobile platforms.
- Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.
- Experience working at a fast-growth startup.
- Experience upgrading angular.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.