Work with a fun team with creative minds and hifgh performing ideas, mean skills and superior ambitions. Read on to know more. Our client is a Gurgaon-based creative communication agency, that provides a specialized set of services like ad-films, photography, marketing campaigns, and brand identity (logo, taglines, and more). They work with some of the finest brands and startups to create immensely delightful designs with affirmative storytelling, to help enhance their brand image and drive robust marketing campaigns for their products. Founded by young, skilled, experienced marketing and design experts, the client base of thecompany includes names like ITC Hotels, Uber, Audi, Porshe, and PVR among others. They take care of everything from conceptualization to execution, along with brand strategy, offering a 360-degree approach. As an Account Manager, you will partner with and ensure the long-term success of their customers by liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of their solutions according to customer needs. What you will do: Operating as the lead point of contact for any and every matter specific to the client Developing a trusted advisor relationship with key customer stakeholders Designing and implementing strategies for clients, considering their specific requirements Ensuring the timely and successful delivery of their solutions according to customer needs and objectives Communicating clearly the progress of monthly/ quarterly initiatives to internal and external stakeholders Preparing reports on web performance metrics and analysing digital campaigns success also forecasting them Identifying and growing opportunities within territory and collaborating with sales teams to ensure growth attainment Staying up-to-date with digital technology trends What you need to have: BA/ BS degree or equivalent Should also have an in-depth understanding of how digital and online marketing tools add value to company strategy and performance. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation, presentation and analytical skills Excellent verbal and written communications skills
Job Title: Customer Success ManagerLocation: GurgaonJob Description :A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.Duties and Responsibilities :1. Understanding the customer's needs to help them exploit Product Better.2. Onboarding and execution of Client3. Establish Customer Support Practices4. Upselling5. Maintaining Client Delight6. Assisting in Technical and Product Support7. Supervise Employees8. Taking InitiativesSkills :1. Good interpersonal skills2. Good emotional intelligence3. Proactive and willing to improve on processes4. Strong leaders5. Highly organized6. Shave experience in directing others7. Strong communicators both orally and in writing8. Hardworking9. FlexibleCore Technical skills :1. Proficient in Microsoft Office Suite specifically Excel and PowerPoint2. Knowledge of customer service practices3. Technical aptitude and ability to learn software programs4. Bachelor's/pg degree in Engineering from a reputed college5. Minimum 2 years of experience in Customer Success ManagementIcing on the Cake Skills :1. Knowledge of technologies such as IT networking, internet technologies, web servers, and XML2. Experience with Customer Relationship Management (CRM) software such as Salesforce, Totango, etc.About FieldAssist :Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 75+. Over the past 6 years, we have helped FMCG industries in digitizing their sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 350+ brands across India including Bisleri, Jockey, Everest Spices & Tata Salt.We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation are on your mind, FA is the right place for you.Get to know more about us at https://www.fieldassist.in/NOTE : You will be working from home until office resumes.
Quickly understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale. Building an empathetic connection with the student community at large and understanding their motivations levers Making cold/ filtered leads calls and establishing product relevance and ultimately the sale Maintaining knowledge of all product and service offerings of the company Understanding the core differentiators among the competitors in the same industry and informing & incorporating the management & the users about them to increase sales volume
1. Planning and overseeing new marketing initiatives.2. Contacting potential clients to establish rapport and arrange meetings.3. Increasing the value of current customers while attracting new ones.4. Researching organizations and individuals to find new opportunities.5. Finding and developing new markets and improving sales.6. Developing quotes and proposals for clients.7. Developing goals for the development team and business growth and ensuring they are met.
Job brief We an Education Technology Company and we are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.We deal with business to business and our sales are handled from the office itself (no travelling required) Job Responsibilities: Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Skills: Presentation Skills Client Relationships Emphasizing Excellence Energy Level Negotiation Prospecting Skills Meeting Sales Goals Creativity Sales Planning Independence Motivation for Sales
Xpress Minds is looking for a dedicated and target-oriented team leader to join us in our journey of gamifying education through the world's largest knowledge platform - Mind Wars. If you absolutely love challenges and have an experience of driving performance across a team, come on board!The role includes, but is not limited to:- Delegating tasks and setting deadlines for your internal team- Handling the performance and training of the business development executives- Monitor team performance and report on metrics- Efficient and accurate database and Key Account Management- Building and maintaining relationships with educational institutions- Efficient and accurate database management of all the entities- Drive the team to achieve results through various initiatives- Increase the engagement of the team to make it more efficientWe would like to have the TL to be self-driven, to be both motivated and motivating, and apart from that they should have:- Proven experience of at least 2-3 years as team leader- Organisational and time-management skills- Excellent communication and leadership skills- Proficiency in MIS, Microsoft Office, esp. in MS Excel.- Natural drive for results- Detail-orientation
Designation: Senior Business Developer Exp.: 7 - 10 Years Job Location: Sector 62, Noida Company Websites: http://www.sosudatech.com/ Job Description: Responsibilities: Develop a growth strategy focused both on financial gain and customer satisfaction Promote the company’s products/services addressing or predicting clients’ objectives Managing and retaining relationships with existing clients Conduct research to identify new markets and customer needs Having an in-depth knowledge of business products and value proposition Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy Prepare sales contractsensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Requirements: 7-10 Yrs of Business Development-Both Locally & Internationally (USA Market) High Proficient/Fluent in English and Communication Master Degree in BA/TECH BS in IT/ENGINEERING Masters of Science in Business Administration Centration: Innovation, Technology, Entrepreneurship, Market Research & Development High Proficient/Mastry in many Technology, Gant Chart Tool, Visio, MS Package, Statistics, Analytics, Team Player Management Experience (6 yrs ) Tead Lead Leadership Skills Knowledge of Consulting Business Proficient in Skype, Sharepoint, MS Team, HR Tools, WebEx, Zoom, MS Dynamics High Level Experience in Business Planning/ Budgeting, Business Development, risk Management, Team Development/Management
Filter criteria – 7-8 years & above experience in Corporate Banking or allied areas (Mid-market, Commercial, Trade) Corporate relationship and Sales ownership experience Understanding of Corporate/ Commercial/ SME/ Trade Finance Individual needs to be self-driven, capable of working with minimum supervision This will be an acquisition and execution role, hence proven competency in these will be essential Job Role – Responsible for bringing in new client acquisitions and driving closure on mandates for the region Understanding the key offerings of the company platform and applicability across industries Marketing SCF solutions to Corporates and their Supply Chains Ability to engage with a wide set of stakeholders on the Corporate side and identify opportunities Engaging with the FI partners to activate and grow financing on the Network Working closely with the India Corporate Sales - Head and the Network Sales teams to achieve the KRAs for the region
Opportunity As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics) Responsibilities Be the single point of contact for all your customers from the time they sign the contract. Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised. Understand the customer’s goals, org structure, key challenges, and define their success. Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’. Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team. Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely. Monitor at-risk customer behavior and carry out activities to retain them. Own churn and expansion for all your accounts. Identify opportunities for portfolio growth and contact customers for upsells. Work towards turning customers into advocates of QDC. Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. What you can expect in the next 12 months Within 1 month You should have acquired good knowledge of the laundry domain, QDC product and process that we follow. You should have spent a day at the laundry store to get live hands on experience. Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other. Start owning the renewal process with the help of peers. Within 3 months You should be able to manage the portfolio assigned with some dependencies on your peers. Should start working towards the identification of possible opportunities in terms of expansion of the accounts. Participate in conversations regarding process refining. Should be able to independently handle complex sets of queries related to the product. Track and hit key implementation milestones. Within 6 months You should be able to independently manage the portfolio assigned. Should be able to define the expansion targets for your portfolios. Should be able to add value to the overall process alignment owning some initiatives. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product. Within 12 months Participate in interviewing and hiring, as a way to influence team growth and show QDC values and drive our culture. Deliver and present metrics related to success and show improvements. What an ideal candidate looks like At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc. Ability to understand a software product and its nuances very well. Excellent written and verbal business communication skills. Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products. Ready to work during US hours - in future What are we looking for? Attitude Skills Empathy Positive Attitude Organized Process Driven Coachable Patience Metrics Driven Ability to explain in uncomplicated/ simple language Attentive and Listening Skills Effective Negotiator Creative Problem Solver Comfortable with huge data and analytics About Quick Dry Cleaning We are on a mission to make Dry Cleaners and Laundry business winning in the digital era. We believe in Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these. Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance. Our impact so far 3 Billion garments processed through QDC Dry Cleaning Cloud 47 countries 1000+ Paid subscribers 5000+ Users All this could be achieved with a nimble team of 20 from our single office in Noida Why join QDC? Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please. Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours. Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand. Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
The Intern's day-to-day responsibilities include:1.Make proposals for clients2. Negotiate with clients3. Coordinate with team on projects4. Generate new business opportunities5. Networking, Marketing, and Calling6. Introduce and Market the company
Roles & Responsibilities:- Make Outbound Calls to genuine Prospects ~ 5-7/Day. - Understanding the requirements of the Prospects and suggesting a suitable project.- Explaining the services of HedgeHomes to the clients.- Assisting the Clients in site visits to various properties briefing them about the pros and cons of each project.- Making Thorough Comparative Analysis for all the projects visited/shortlisted by the client.- Maintaining regular follow up with the Clients and updating it on CRM.- Proper handing over of the client to post sales team.- Supporting business development through active lead nurturing and developing prospect relationshipsSkills Required:- A sales enthusiast with excellent Communication skills (both Hindi & English).- Adept at handling multiple clients simultaneously- Resilience and persistence- Good Tonality and Quality (Should be warm & welcoming)- Ability to work with large volume of Data- Previous experience in a sales or business development environment in non Real estate firm is preferred- Confident speaking on the telephone- A high degree of self-motivation- Bachelors or Equivalent degree with preferred location of Delhi - Noida - GhaziabadOther Requirement:- Having an own Vehicle is desirable as the job requires daily commute.
Branch Manager - IndiaMart Intermesh Pvt Ltd.About IndiaMART:IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to choose from and tap a one-stop-shop which caters to all their specific requirements, thereby aiding the discerning buyer make well-informed choices.IndiaMART has over 3000+ employees located across 85+ offices in the country, and with customers spanning across 200 nations. Profile:This is a Middle Management level position for the new client acquisition division. This division has around 1000 people and a large network spread across the country. The job encompasses complete P&L responsibility of a Branch comprising of 20 - 25 Direct Sales Resources. He will be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve Managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.Key Responsibility Area : 1. Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables. 2. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. 3. Responsible for team training, hand holding and ensuring high retention of team.4. Ensure implementation of training program for skill development5. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. 6. Drive performance incentive structure and sales promotion schemes7. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy Education: Any Graduation and MBA Experience: 3 + years of experience in a sales driven environment
1. Identify and evaluate the best automotive workshops with state of the art infrastructure in the city2. Approach and partner with key stakeholders to define short and long term partnerships3. Develop the brand voice on the supply side to align with our vision, values, and objectives4. Execute and manage the promotional campaign with our partner network in the city5. Deliver on monthly targets with weekly reporting to the central team in Gurgaon6. Deliver insights based on field experience that can help drive our company's strategy in the city
The role includes B2B business development with Recruiters, Trainers, Universities, Schools and Counselors. Responsibilities include business operations, sales, client services. The B2C sales includes sales with parents.
About Magicpin : magicpin is the largest platform driving discovery and commerce for offline retail in India - $1 Billion annual GMV and grown 6x in the last 12 months. magicpin uses engagement, UGC and rewards to drive commerce to offline retail. The platform delivers business to 200K+ unique offline stores every month ranging from standalone stores to chains including Lifestyle, Westside, Shoppers Stop, Levis, Wrangler, Croma, McDonald's, CCD, KFC, Croma, FabIndia, Taco Bell as well as manufacturing brands like Pepsi, Diageo, Godrej, and ITC. We are looking to add like-minded people to join our team and would love to get to know you if that would be of interest to you Quick video here on how we do the magic: https://youtu.be/1j84VxW25HQ Brief profile of the team is here (https://magicpin.in/about-us) Primary Responsibilities: Ability to Influence/ convince merchants for Business partnership Scouting for leads ranging from Entertainment/Buffet meals-related category retailers, acquiring them as clients and servicing them over phone and email communication Maintaining relationships with clients, by providing holistic solutions Preparing legal documents (MoU) to close deals with clients and on-boarding them through required Product demo Generating sales insights and collecting feedback from merchants Daily performance tracking and CRM maintenance Managing end-to-end sales process, including collection, up-selling etc. Knowledge and Skills: Excellent Communication Skills in English High sense of ownership Ability to think on your toes Natural orating skills Exceptional Negotiating Skill Knowledge of Sales tools (CRM)
Lead and support strategic initiatives, including business planning, special projects and business development, for the firm. Reporting into the leadership team, you have to work across practice groups, geographies and support functions to enable the partnership to excel in client development and execution of strategic go-to-market plans.
Maintenance of Daily Interaction with Client Client Retention & ServicingCoordinating client request with back-end teams.Supervision (Only) of Centre Operations