Opportunity As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics) Responsibilities Be the single point of contact for all your customers from the time they sign the contract. Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised. Understand the customer’s goals, org structure, key challenges, and define their success. Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’. Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team. Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely. Monitor at-risk customer behavior and carry out activities to retain them. Own churn and expansion for all your accounts. Identify opportunities for portfolio growth and contact customers for upsells. Work towards turning customers into advocates of QDC. Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. What you can expect in the next 12 months Within 1 month You should have acquired good knowledge of the laundry domain, QDC product and process that we follow. You should have spent a day at the laundry store to get live hands on experience. Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other. Start owning the renewal process with the help of peers. Within 3 months You should be able to manage the portfolio assigned with some dependencies on your peers. Should start working towards the identification of possible opportunities in terms of expansion of the accounts. Participate in conversations regarding process refining. Should be able to independently handle complex sets of queries related to the product. Track and hit key implementation milestones. Within 6 months You should be able to independently manage the portfolio assigned. Should be able to define the expansion targets for your portfolios. Should be able to add value to the overall process alignment owning some initiatives. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product. Within 12 months Participate in interviewing and hiring, as a way to influence team growth and show QDC values and drive our culture. Deliver and present metrics related to success and show improvements. What an ideal candidate looks like At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc. Ability to understand a software product and its nuances very well. Excellent written and verbal business communication skills. Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products. Ready to work during US hours - in future What are we looking for? Attitude Skills Empathy Positive Attitude Organized Process Driven Coachable Patience Metrics Driven Ability to explain in uncomplicated/ simple language Attentive and Listening Skills Effective Negotiator Creative Problem Solver Comfortable with huge data and analytics About Quick Dry Cleaning We are on a mission to make Dry Cleaners and Laundry business winning in the digital era. We believe in Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these. Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance. Our impact so far 3 Billion garments processed through QDC Dry Cleaning Cloud 47 countries 1000+ Paid subscribers 5000+ Users All this could be achieved with a nimble team of 20 from our single office in Noida Why join QDC? Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please. Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours. Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand. Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
The Intern's day-to-day responsibilities include:1.Make proposals for clients2. Negotiate with clients3. Coordinate with team on projects4. Generate new business opportunities5. Networking, Marketing, and Calling6. Introduce and Market the company
Roles & Responsibilities:- Make Outbound Calls to genuine Prospects ~ 5-7/Day. - Understanding the requirements of the Prospects and suggesting a suitable project.- Explaining the services of HedgeHomes to the clients.- Assisting the Clients in site visits to various properties briefing them about the pros and cons of each project.- Making Thorough Comparative Analysis for all the projects visited/shortlisted by the client.- Maintaining regular follow up with the Clients and updating it on CRM.- Proper handing over of the client to post sales team.- Supporting business development through active lead nurturing and developing prospect relationshipsSkills Required:- A sales enthusiast with excellent Communication skills (both Hindi & English).- Adept at handling multiple clients simultaneously- Resilience and persistence- Good Tonality and Quality (Should be warm & welcoming)- Ability to work with large volume of Data- Previous experience in a sales or business development environment in non Real estate firm is preferred- Confident speaking on the telephone- A high degree of self-motivation- Bachelors or Equivalent degree with preferred location of Delhi - Noida - GhaziabadOther Requirement:- Having an own Vehicle is desirable as the job requires daily commute.
About CupShup: We like to break promises? Do you too? At CupShup we survive on cutting chai, a good dose of gupshup and as already mentioned—broken promises. We love to deliver more than expected and often find our clients smiling—see? They love broken promises too. Apart from setting new trends and creating a niche of our own in the advertising industry we work hard to stay at the top, because you see? We like the view from here. Want to take a sip out of our cup of tea? Well, you’re welcome! Something innovative is brewing and looks like you’ve got a taste for it too. What We're Building Cupshup help brands reach their target audience in an exciting new way. CupShup aims to convert the tea breaks of the country into discussion joints by advertising on the paper tea cups. This medium is clutter free, provides 5-7 minutes of exposure time and triggers discussion over tea breaks which makes a deeper impression in customer’s mind. While advertising over TV, radio leaves an option to change the channel for customer, advertising over paper tea cups is bound to make an impression in customer’s mind. We have a strong distribution network of 1500 Corporates, 500+ Colleges and 5000+ Retail Tea Stalls and all the leading airlines of India. Our unique model is helping brands in gaining access to cubicles and classroom of the country. Corporate Alliance Executive: Are you the one who takes initiative to break the ice? Have a penchant for trying new things and also the prowess to turn cold and dead leads into something hot and happening again? Can you go beyond conversations and turn them into conversions? Well then, where have you been all this time? Work as the Coroporate Alliance Executive involves: Cracking new corporate partnerships and working closely with the BD Team to understand the ropes of the business. Ideating and planning BTL Activities that cater to a segmented niche of elite corporates, understanding the requirements of the client and providing solutions that matter. Closely supervising the work and monitoring the activations to make sure that we deliver as promised. Client servicing at its best: Creating an unparalleled experience that keeps making brands come back for more. Skills required as a Corporate Alliance Executive: Appetite to learn something new and the zeal to get things going. You need to be a people’s person, the one who breaks the ice, gets the conversation going and the conversion done. Confidence is the key to success and superb presentation skills are what will get you where you need to be. Self-motivated with a hunger for personal growth, a go-getter attitude like none other. Along with these amazing professional skills we also expect that you are great when it comes to working with a chai-crazed team and thereby get the gupshup going.
Branch Manager - IndiaMart Intermesh Pvt Ltd.About IndiaMART:IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to choose from and tap a one-stop-shop which caters to all their specific requirements, thereby aiding the discerning buyer make well-informed choices.IndiaMART has over 3000+ employees located across 85+ offices in the country, and with customers spanning across 200 nations. Profile:This is a Middle Management level position for the new client acquisition division. This division has around 1000 people and a large network spread across the country. The job encompasses complete P&L responsibility of a Branch comprising of 20 - 25 Direct Sales Resources. He will be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve Managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.Key Responsibility Area : 1. Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables. 2. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. 3. Responsible for team training, hand holding and ensuring high retention of team.4. Ensure implementation of training program for skill development5. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. 6. Drive performance incentive structure and sales promotion schemes7. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy Education: Any Graduation and MBA Experience: 3 + years of experience in a sales driven environment
1. Identify and evaluate the best automotive workshops with state of the art infrastructure in the city2. Approach and partner with key stakeholders to define short and long term partnerships3. Develop the brand voice on the supply side to align with our vision, values, and objectives4. Execute and manage the promotional campaign with our partner network in the city5. Deliver on monthly targets with weekly reporting to the central team in Gurgaon6. Deliver insights based on field experience that can help drive our company's strategy in the city
The role includes B2B business development with Recruiters, Trainers, Universities, Schools and Counselors. Responsibilities include business operations, sales, client services. The B2C sales includes sales with parents.
About Magicpin : magicpin is the largest platform driving discovery and commerce for offline retail in India - $1 Billion annual GMV and grown 6x in the last 12 months. magicpin uses engagement, UGC and rewards to drive commerce to offline retail. The platform delivers business to 200K+ unique offline stores every month ranging from standalone stores to chains including Lifestyle, Westside, Shoppers Stop, Levis, Wrangler, Croma, McDonald's, CCD, KFC, Croma, FabIndia, Taco Bell as well as manufacturing brands like Pepsi, Diageo, Godrej, and ITC. We are looking to add like-minded people to join our team and would love to get to know you if that would be of interest to you Quick video here on how we do the magic: https://youtu.be/1j84VxW25HQ Brief profile of the team is here (https://magicpin.in/about-us) Primary Responsibilities: Ability to Influence/ convince merchants for Business partnership Scouting for leads ranging from Entertainment/Buffet meals-related category retailers, acquiring them as clients and servicing them over phone and email communication Maintaining relationships with clients, by providing holistic solutions Preparing legal documents (MoU) to close deals with clients and on-boarding them through required Product demo Generating sales insights and collecting feedback from merchants Daily performance tracking and CRM maintenance Managing end-to-end sales process, including collection, up-selling etc. Knowledge and Skills: Excellent Communication Skills in English High sense of ownership Ability to think on your toes Natural orating skills Exceptional Negotiating Skill Knowledge of Sales tools (CRM)
Lead and support strategic initiatives, including business planning, special projects and business development, for the firm. Reporting into the leadership team, you have to work across practice groups, geographies and support functions to enable the partnership to excel in client development and execution of strategic go-to-market plans.
1. Hub Tours to Prospective Customers2. Lead Conversion3. Sales Operations and Documentation4. Community & Culture Management5. Maintain interaction with members6. Customer Relationship Management
Maintenance of Daily Interaction with Client Client Retention & ServicingCoordinating client request with back-end teams.Supervision (Only) of Centre Operations
Business Development Profile Job Description: - To acquire new clients and working on emerging opportunities in global market.- Candidate must have previous experience of bidding IT Web Development/Mobile App Development projects on Freelancing sites like Upwork /Freelancer/Guru etc.- Building competitive portfolios on portals to generate leads.- Must have exposure dealing with international clients.- Similar industry experience is add on.- Strong in communication and presentation skill.- Apart from salary this job attracts incentives and benefits on successful win.Job Responsibilities:- Generating Business leads and develops client relationship from online Bidding Portals, social networking (like LinkedIn, Facebook, Google+ etc.), cold calling etc. - Coordinate with the international clients through Skype chat and Skype/ phone call.- Develop Sales plan for Monthly/Quarterly and Yearly basis.- Should be target oriented and should be able to meet the targets well in time.- Generate leads from various source like Social Media, Campaigns etc. and work on them till closure.- Generate Marketing/Sales collateral.- Make Social Media strategy to promote and get new Business. - Manage the entire business development team - Responsible for team targets and team handling.
* Researching organizations online to identify new leads and potential new markets* Prospect for potential new clients and turn this into increased business* Cold call as appropriate to ensure a robust pipeline of opportunities* Meet potential clients by growing, maintaining, and leveraging your network* Identify potential clients, and the decision makers within the client organization* Research and build relationships with new clients* Plan approaches and pitches* Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives* Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.Qualifications:• Any Graduate with excellent communication, presentation and client management skills • Strong and persuasive communicators, able to simplify research and strategic thinking • Effective analytical and organizational abilities • Keeping up-to-date with cultural/social trends and customers’ views and attitudes. Knowledge of the industry and its current events will be an added advantage
Do you got a talent of developing new business for a software company and surging the sales? We got an exiting position to fill up which pays a lot of knowledge and experience thereby involving meeting with new business people, generating revenue for the company and earning handsome perfks from new leads closed every month. We are looking for some bright candidates who can prove their skills and expertise to move with us to the next level.
Synapsica is looking for Sales & Business Development Lead who has experience in managing sales teams and has overseen successful entry of products & services into new markets. A person with sales experience in healthcare & global markets will find it easier to align with the job requirements. We provide Tele-Radiology (remote radiology reporting) services to Diagnostic Centres, Hospitals and Imaging Centres in India & US. We also see demand for our services from NGO’s, Govt Bodies and Insurance companies. The role expects to lead the team & strategy to achieve sales targets for such services. Additionally, we are on course to automate these services using Artificial Intelligence bringing operational efficiencies and reporting quality improvements. The role also expects to create a market for these AI products in the near future. We are looking for a passionate sales leader capable of pursuing revenue targets. One who is not afraid of venturing into uncharted territories and can create a team with the culture of success, growth mindset and goal achievement. A person with a consultative approach to sales & capabilities to sell complex products will be more suited for the role.
Responsibilities: 1. Responsible for all aspects of the sales life-cycle which includes cold calling, lead generation, revenue generation and all other aspects related to sales and client servicing. 2. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. 3. Penetrate new market segments by identifying new business opportunities. 4. Regular Meetings with partners, clear communication on joint business plan & go to market, ensure high recall, commitment and support. 5. Responsible for overall expansion of Scale Lab’s portfolio of brands and retailers in India. 6. To build business alliances/relationships with leading service providers across the country and strengthen our value added services portfolio. 7. Develop new relationships in an effort to grow business and help company expand whilst maintain existing business. 8. Help to improve overall processes in business operations and account management to bring our organisation to the next level 9. Work closely with internal teams: Account Management, Ad Operations, Yield Management to communicate and prioritise needs/requests
Description: Our growing company is looking for experienced and ambitious Business Developers. You will interact with C-level team members and build new opportunities across our client engagements. The Ideal Candidate: Enthusiast about Cryptocurrency and Blockchain technology. Good with numbers and writing skills Have experience in building long-term relationships have a strong desire to win, self-driven, extremely positive, optimistic, enthusiastic, and high-energy — you always see the best in other people; Strong Communication Skills What Will you be doing? Researching organizations and potential new markets online to identify new leads / clients Negotiating by phone, email or through social media handles. Run experiments to develop the new business channels Business Collaborations & Partnerships PR opportunity identification and management Maintaining fruitful relationships with existing customers Preparing PowerPoint presentations and sales displays What is in for you? A true startup experience - At Coingape, we do things a bit differently. There’s no corporate nonsense and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Thus, you’ll be part of a team of exceptionally talented marketers who consistently break new ground in performance marketing. The unique opportunity to take part in the emergence of a future leader in Crypto news & education.
Responsibilities • Take complete ownership for monitoring and selling Web, Digital Marketing and Application solutions in the Domestic market. • Devise and implement thorough training schedules to drive the marketing team towards target achievement. • Strategize and implement marketing tools with an aim to increase profitability and business expansion in Domestic and International markets. • Responsible for delivering desired target numbers by establishing tele-contacts on a daily basis with clients/prospects, direct sales, referrals or corporate contacts. • Pitch for repeat orders or cross sell services to existing clients. • Responsible for Lead Generation • He/she will be accountable for Proposal submissions and closing corporate orders as well.