Relationship Manager - Delhi Location

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

Required Skills & Qualifications:

• Less than 1 year of experience in packing/warehouse work (freshers welcome).
• Basic communication skills in Kannada, Hindi, English, and Tamil.
• Physically fit and able to handle packing work.
• Punctual, honest, and hardworking.
• Ability to work in a team and follow instructions.

Job Title: Accountant Executive

🌍 Hiring: Junior Foreign Accountant

📍 Day Shift | Morning Shift

Are you passionate about numbers and international finance? We’re looking for a Junior Foreign Accountant to join our growing Finance team!

⭐ What You’ll Do

• Manage daily accounting operations
• Prepare & review monthly/annual financial statements
• Handle month-end close, journal entries & reconciliations
• Assist with internal audits
• Oversee AP/AR & strengthen internal controls
• Manage cross-border transactions & intercompany reconciliations
• Maintain bank accounts & ensure accurate processing

🎓 What We’re Looking For

• Bachelor’s in Accounting/Finance
• 1–3 years of accounting experience
• Strong knowledge of accouinting principles
• Proficiency in QuickBooks & Advanced Excel
• Strong analytical, problem-solving & communication skills
• Willingness to learn and cross-train team members

💼 What You’ll Get

• Salary + PF + Paid leaves
• Professional development & career growth
• Collaborative, international work environment

📩 Apply Now

👉 Don’t forget to include: Current Salary & Notice Period

Job Description

We are looking for an experienced software engineer with a strong background in DevOps and handling

traffic & infrastructure at scale.

Responsibilities :

Work closely with product engineers to implement scalable and highly reliable systems.

Scale existing backend systems to handle ever-increasing amounts of traffic and new product

requirements.

Collaborate with other developers to understand & setup tooling needed for - Continuous

Integration/Delivery/Deployment practices.

Build & operate infrastructure to support website, backend cluster, ML projects in the organization.

Monitor and track performance and reliability of our services and software to meet promised SLA

You are the right fit if you have:

1+ years of experience working on distributed systems and shipping high-quality product features on

schedule

Experience with Python including Object Oriented programming

Container administration and development utilizing Kubernetes, Docker, Mesos, or similar

Infrastructure automation through Terraform, Chef, Ansible, Puppet, Packer or similar

Knowledge of cloud compute technologies, network monitoring

Experience with Cloud Orchestration frameworks, development and SRE support of these systems

Experience with CI/CD pipelines including VCS (git, svn, etc), Gitlab Runners, Jenkins

Working with or supporting production, test, and development environments for medium to large user

environments

Installing and configuring application servers and database servers

Experience in developing scripts to automate software deployments and installations

Experience in a 247 high-availability production environmentAbility to come with best solution by capturing big picture instead of focusing on minor details. Root

cause analysis

Mandatory skills: Shell/Bash Scripting, Unix, Linux, Dockers, Kubernetes, AWS, Jenkins, GIT

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 2 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune & Bangalore

Experience: 2 yrs plus

Package: upto 10 LPA

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit:  https://www.apexon.com/" target="_blank">https://www.apexon.com/

Desired Candidate profile:

• 5+ years of Embedded/Linux SW Development relevant Experience in Embedded C++. 
• Expert knowledge in writing software for embedded Systems (Embedded C++ language).
• Experience on OTA would be an added advantage
• Work experience in software development on bare metal, RTOS or Internal Linux. 
• Work experience in developing firmware for 8/16/32 bit microcontrollers (ARM, RISC etc)
• Good understanding w.r.t usage of 1. RTOS like MQX. 
• Bootloader and software update concepts. 
• Communication protocols like TCP/IP,MQTT. 
• Socket programming in Linux environment. 
• Good knowledge on protocols like (RS485, SPI, I2C, ADCs, CAN, LIN) 
• Knowledge of Blue-tooth communication protocols for BLE 4.2/5.1. 
• Proficient in the use of embedded SW Development tool chain (Flash/ debug tool chain, IDE). 
• Version Control Systems –GIT 
• Should have detailed knowledge on microcontrollers/microprocessors 
• Experience in scripting languages like Shell / CAPL / Make/Python etc. 
• Experience in using tools like Logiscope / Function Generator / Oscilloscope, etc. 
• Good knowledge in reading schematics and datasheets. 
• Excellent analytical skills and problem-solving skills. 
• Strong communication and interpersonal skills. 
• Must be a self-starter. 
• Ability to work as part of a dedicated project team and independently 

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

What is the work?

• You will be a part of Technology Team, involved in all the stages of architecture to development of our web based applications product.
• Designing and developing applications using Microsoft Technologies (ASP.NET MVC, C#, ASP.NET Core) with Angular or React JS
• Writing detailed programs through discussion with clients, clarifying what actions the program is intended to perform

What skills and experience are we looking for?

• Minimum 3 years of working experience in .NET based application.
• Must have knowledge with Asp.net Core 2.0 or higher, Web API & C#.
• Must have atleast 1 year of current working experience into asp.net core along with either Angular or React JS.
• A good understanding of modern front-end web development techniques including HTML5, CSS3, JavaScript, knockout, angular, react js, and jQuery libraries.

• Experience of debugging and troubleshooting websites and web applications.

• Knowledge of Azure and DevOps process and worked with 'Source control' (SVN/TFS/GIT/VSTS).
• Knowledge of Agile Development Methodologies like SCRUM.
• Willingness to learn and improve.
• Should possess strong problem-solving skills.
• Good Communication skills
• Has the ability to do multitasking and assist others by maintaining strong communication with colleagues and clients .