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Client Servicing Jobs in Bangalore (Bengaluru)

Explore top Client Servicing Job opportunities in Bangalore (Bengaluru) for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Digital Marketing Ninja
Digital Marketing Ninja

Founded 2018
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Bengaluru (Bangalore)
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0 - 2 years
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Best in industry2 - 4 lacs/annum

Responsibilities  Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Requirements   Bachelor’s degree in Marketing or relevant field. In-depth knowledge of various social media platforms, best practices, and website analytics. Solid understanding of HTML, CSS, and JavaScript is required. Highly creative with excellent analytical abilities. Outstanding communication and interpersonal skills. Up-to-date on the latest trends and technologies in digital marketing.

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Vice President - Operations - IIM/ISB/MDI/FMS
Vice President - Operations - IIM/ISB/MDI/FMS

Founded 2015
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Bengaluru (Bangalore)
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5 - 18 years
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Best in industry30 - 60 lacs/annum

VP - Operations (Top B Schools)Head the Operations (PAN INDIA) : Create the highest level of efficiency possible - converting materials and labor into goods and services as efficiently as possible.Considering that a skilled workforce rids DesignCafe of operational inefficiencies, countering the resource management challenges in operations management - gets all pieces of the project management jigsaw to fall into place. 1. A Torchbearer of the vision and culture of the Design Cafe2. Create an efficient, sustainable, robust, dynamic operation mechanism3. Managing the competing business practices4. Customer Experience & Expectations - Good Enough Is No Longer Enough5. Forecasting demands against existing capacity6. Capturing capacity issues in operations management7. Strategic resource coordinationBuild SOPs / Playbooks and Strategically drive :- Project Management- SCM- Factory Operations- Procurement & Inventory Management- Business Development & Vendor Operations,- Warehouse Management & QC- Client Happiness Management

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Brand Manager/Consultant
Brand Manager/Consultant

Founded 2017
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Bengaluru (Bangalore)
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1 - 4 years
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Best in industry4 - 6 lacs/annum

Key responsibilities Service/success/project lead for all client project/s assigned, pursue successful project outcomes and focus in building a brand building relationship with every brand owner/custodian - our clients. Ownership and Creative Direction of all Branding and Print Design Projects, Internal Branding needs and New Initiatives. Drive business growth from every existing customers through a solution-driven approach and achieve customer success in all their branding efforts.  Advice clients on various branding necessities/needs with thorough/validated market/customer insights. Participation in the Branding Core Team, review and approve all project deliveries. Managing all Branding / Print Projects internally with designers, creative partners and other relevant contacts or support partners. Working hand-ons throughout the project lifecycle with your team members and clients. Drive and supervise all process-level improvements and related initiatives. An ideal candidate is : Curious, Matured & Constant Learner Relationship builder & Business Developer Interested in current events and culture Marketing savvy and updated Multi-tasker & Flexible Good team player Knows how to have fun and even spread that within the boring blocks at the office  Effective communicator and convincer Aware of the business environment and customer focus Aspire to be Chief Marketing Officers in their careers. Understand creative development process in branding designs/practices Multi-lingual. Proficiency in English, Hindi and any South Indian language can help achieve massive success in this role. Graduate with Min 1 or 2 years experience ( experience not mandatory if someone is a rock star! )  Based in Bangalore or wish to relocate Variable  - Yes ( Selected candidates only )

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Sales Ninja
Sales Ninja

Founded 2018
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Bengaluru (Bangalore)
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0 - 2 years
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Best in industry3 - 5 lacs/annum

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.   Responsibilities Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople    Requirements Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record Experience in customer support is a plus Proficiency in MS Office and CRM software (e.g. Salesforce) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills BSc/BA in business administration, sales or relevant field

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Manager - Customer Success
Manager - Customer Success

Founded 2017
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Bengaluru (Bangalore)
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3 - 6 years
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Best in industry5 - 8 lacs/annum

The Big OpportunityMarmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch. Accounts Manager/ Customer Success ManagerLocation : Bangalore/BhubaneswarPrerequisites :- Create and maintain comprehensive project documentation.- Coordinate with developers, designers and third parties for the flawless execution of projects.- Ensure that all projects are delivered on-time, within scope and as per commitment.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Ensure resource availability and allocation.- Working with your named accounts to identify their biggest challenges and opportunities.- Develop a detailed project plan to monitor and track progress.- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.- Measure project performance using appropriate tools and techniques.- Using both traditional and creative techniques to develop relationships with customer stakeholders (including [going to events and trade shows, networking on social media, getting warm introductions, etc.).- Perform risk management to minimize project risks.- Establish and maintain relationships with third parties/vendors. Prepare strategies to Upsell/Crossell named accounts to reach Monthly Upsell Targets and increase LTV of each Account.- Ability to manage Churn. Preparing strategies to win back customers.Desired Skills :- Very good educational background, preferably in the fields of computer science or engineering- Proven working experience in project management in the IT Service/sector- Solid technical background with understanding and/or hands-on experience in software development and web technologies- Excellent client-facing and internal communication skills- Excellent written and verbal communication skills- Solid organizational skills including attention to detail and multi-tasking skills- Excited to go above and beyond for customers- Ability to effectively manage customer relationships- Promptly respond to queries- Ensure promises are kept and manage expectations excellent organizational and time management skills- Hands-on problem-solving approach with available resources- Should be good in managing teams.- Problem-solving skills

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Business Developer
Business Developer

Founded 2017
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Bengaluru (Bangalore)
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0 - 1 years
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Best in industry1 - 1 lacs/annum

About SUN Mobility (http://www.sunmobility.co.in): SUN Mobility is a joint venture between SUN Group and Maini Group, pioneers in areas of electric mobility and clean energy. It is led by Chetan Maini, founder of Reva (India's first electric car) and Uday Khemka, Vice Chairman, SUN Group, two of India's well-established leaders in the new energy economy. SUN Mobility aims to accelerate India's noble mission of 100% electric mobility adoption across various vehicle segments (cars, buses, rickshaws, autos etc.) by building low-cost long-life energy infrastructure comprising proprietary smart batteries, quick charge-and-swap stations, and energy infrastructure management software. About the Internship: Selected intern's day-to-day responsibilities include: *Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations *Understand business objectives and design surveys to discover prospective customers' preferences *Compile and analyze statistical data using modern and traditional methods to collect it *Perform valid and reliable market research SWOT analysis Interpret data, formulate reports and make recommendations *Use online market research and catalogue findings to databases Provide competitive analysis on various companies' market offerings, identify market trends, pricing/business models, sales and methods of operation *Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct Remain fully informed on market trends, other parties researches and implement best practices # of Internships available: 4 Who can apply: *Only those candidates can apply who: *are available for full time (in-office) internship *can start the internship between 3rd Jul'19 and 2nd Aug'19 *are available for duration of 6 months *have relevant skills and interests ** Women willing to start/restart their career can also apply. Perks: Certificate, Letter of recommendation, Flexible work hours, Informal dress code. This is a Paid Internship

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Account Manager
Account Manager

Founded 2010
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Bengaluru (Bangalore)
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7 - 8 years
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Best in industry12 - 14 lacs/annum

Work as an independent contributor responsible for acquiring and managing large customers Work towards achieving target and increasing Archon share of wallet in customer’s IT spend Work closely with OEM and the relevant ecosystem to address customer needs. Need to get trained and acquire sales oriented certifications on products and solutions sold by Archon. Need to get involved in all the Sales activities like calling the Prospects, sharing product information & also secure meetings / appointments for client meetings, must work closely with the presales and solution architect teams. Should track quotes requests from Inception till closure. Must prepare daily call sales report & other sales related reports as per Archon process.

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Customer Success Manager
Customer Success Manager
at AIDA

via AIDA
Founded 2014
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Bengaluru (Bangalore)
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3 - 9 years
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Best in industry7 - 18 lacs/annum

Past SaaS Experience - MANDATORY Our Customer Success team advises and guides a wide variety of customers. You'll work closely with customers to discover their business needs and challenges and then coach them on the best ways to use AIDA platform to solve them. You will also work with AIDA's Account Executives, you'll provide input into their strategic customer plans, helping them to identify areas where existing customers could improve their use of AIDA or uncovering new uses for AIDA amongst their customer portfolio. We are looking for someone who: - Had had minimum 2 years working with SaaS (Mandatory) - Meticulous documentation and note-taking abilities - Agile; able to switch gears multiple times throughout the day - Exemplary time-management client-management skills - Passionate about technology and innovation with advanced computer skills Responsibilities: - Work with first-time AIDA clients to help ensure a successfully implemented mobile app - Uncover a client’s event-related goals and possess ability to strategize with multiple different types of clients - Serve as the client’s voice internally and provide feedback on how AIDA can better serve client needs - Identify potential opportunities for future account development - Comfortable demoing products in real-time (in-person and virtually) - Maintain an expert-level understanding of the AIDA's product and its offerings

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