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Client Servicing Jobs in Bangalore (Bengaluru)

Explore top Client Servicing Job opportunities in Bangalore (Bengaluru) for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Jr.Customer Support Executive

Founded 2015
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Bengaluru (Bangalore)
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0 - 2 years
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Do you want to be part of a rapidly growing fashion start up and experience the fast paced growth in your career along with being up to date with fashion? Then read on.Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.As a Jr.Customer Support Executive, you will be managing and building strong relationship with the customer.   What you will do: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process. Ensuring customer satisfaction and provide professional customer support Follow up on order status with internal teams. Convert Cancelled and Pending orders by calling customers. Effectively speaks, writes and presents clearly with persuasion.   Candidate Profile: What you need to have: Preferably experienced in dealing with fashion products. Command over MS Excel Enthusiasm to work with a passionate team. At least 1 year of working experience Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred) Good E-Mail writing skills (Must)       Experience: 0 to 2 years Annual CTC: Rupees 2,50,000 to 3,00,000

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Sales Head

Founded 2018
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Bengaluru (Bangalore)
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2 - 6 years
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• Builds business by identifying and selling prospects; maintaining relationships with clients.• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Sells products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.• Prepares reports by collecting, analyzing, and summarizing information.• Maintains quality service by establishing and enforcing organization standards.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Skill set required• Contributes to team effort by accomplishing related results as needed.• Presentation Skills• Client Relationships• Emphasizing Excellence• Energy Level• Negotiation• Prospecting Skills• Meeting Sales Goals• Creativity• Sales Planning• Independence• Motivation for Sales

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Business Developer

Founded 2019
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Bengaluru (Bangalore)
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2 - 5 years
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We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.   Responsibilities   Achieving growth and hitting sales targets by successfully managing the sales team Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Generating new leads in the field of WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES   Qualifications Bachelor's degree or undergraduate Excellent communication Ready to work on target basis 2 to 3 years relevant experience in IT field Previous work experience should be from IT Service based company ( WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES) Capable of closing end to end sales in the field of web development, app development, digital marketing services Capable of generating new business opportunities

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Business Developer

Founded 2020
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Goa, Shimla, Bengaluru (Bangalore), Karwar, Kolkata
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0 - 2 years
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Best in industry{{renderSalaryString({min: 60000, max: 60000, duration: "MONTH", currency: "INR", equity: false})}}

About us: Lemiride is a bike rental aggregator platform. We connect travelers who wish to rent a bike to vendors. Think of us as Amazon for bike rentals. We have operations in 18 places across India.Travelers get to choose a bike of their choice in the convenience of their home before setting out. On the other hand, we help vendors have a wider reach and more business. We do this effectively at a lower cost, better speed using our integrated tech platform. Prior to beginning the internship, you would be instructed on the manner in which we expect you to communicate and onboard the vendors.Selected intern's day-to-day responsibilities include: 1. Travel to vendor locations and onboard vendors2. Maintain data in a structured format and share an update report on a daily basis3. Travel would be limited to their cities and nearby hubs if any

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Business Developer

Founded 2017
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Remote, Bengaluru (Bangalore)
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1 - 4 years
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Hiring for Sales/ BDM for AR/VR industry.Excellent communication & presentation skillsLocation: Bangalore

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Client Servicing

Founded 1928
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Bengaluru (Bangalore)
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0 - 3 years
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Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.   Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.

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Operations Executive (Voice & Non-Voice)

Founded 2004
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Bengaluru (Bangalore)
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0 - 3 years
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Job Purpose:   To Answer queries/resolve problems of customers through Inbound. Attend Inbound & Outbound calls, sometime respond through email and chat to customers. Provide correct and quality information to customers on every call, promote good listening and English grammar skills.   Eligibility Criteria:   Good speak, read & Write English & Hindi mandatory. Able to communicate confidently and politely, with good speaking skills. Awareness on Banking or Banking products. Detailed knowledge of intricacies of Banks products and how they compare against competitors. Good typing skills (Quality & Speed) Ability to handle telephonic conversations Good Listening & Comprehension skills Should be flexible to work in 24/7 shift

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Business Developer

Founded 2015
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NCR (Delhi | Gurgaon | Noida), Mumbai, Bengaluru (Bangalore), Pune
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1 - 7 years
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Best in industry{{renderSalaryString({min: 300000, max: 900000, duration: "undefined", currency: "INR", equity: false})}}

About Magicpin : magicpin is the largest platform driving discovery and commerce for offline retail in India - $1 Billion annual GMV and grown 6x in the last 12 months. magicpin uses engagement, UGC and rewards to drive commerce to offline retail. The platform delivers business to 200K+ unique offline stores every month ranging from standalone stores to chains including Lifestyle, Westside, Shoppers Stop, Levis, Wrangler, Croma, McDonald's, CCD, KFC, Croma, FabIndia, Taco Bell as well as manufacturing brands like Pepsi, Diageo, Godrej, and ITC.   We are looking to add like-minded people to join our team and would love to get to know you if that would be of interest to you   Quick video here on how we do the magic: https://youtu.be/1j84VxW25HQ   Brief profile of the team is here (https://magicpin.in/about-us)   Primary Responsibilities: Ability to Influence/ convince merchants for Business partnership Scouting for leads ranging from Entertainment/Buffet meals-related category retailers, acquiring them as clients and servicing them over phone and email communication Maintaining relationships with clients, by providing holistic solutions Preparing legal documents (MoU) to close deals with clients and on-boarding them through required Product demo Generating sales insights and collecting feedback from merchants Daily performance tracking and CRM maintenance Managing end-to-end sales process, including  collection, up-selling etc. Knowledge and Skills: Excellent Communication Skills in English High sense of ownership Ability to think on your toes Natural orating skills Exceptional Negotiating Skill Knowledge of Sales tools (CRM)

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Recruitment Consultant | Non-it Recruitment | Brookfield, Whitefield

Founded 2016
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Bengaluru (Bangalore), whitefield
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0 - 3 years
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We are looking for a recruitment consultant for hiring senior-level experts (non-tech recruitment must). Roles & responsibilities:1. On-boarding senior level hiring across industries for short-term projects based on client requirements.  2. Client relationship management3. Day to day operational activities like interacting with the clients.Prerequisites:1. Excellent" Communication Skills2. Must have experience in hiring using Naukri, Social media, LinkedIn etc.3. Ability to work in time bound manner4. Entrepreneurial DNA5. Should work autonomously with minimal supervision6. Strong negotiation skills, ability to keep multiple stakeholders in mind all the time ** Please excuse us if you don't have candidate-search experience. Basic QualificationMBA with 1 to 3 years of work experienceWhy Should you work with us:1. An environment where passion and youth combine to deliver a globally relevant platform2. Personal growth with the company3. Good-remuneration (depending on the candidate & relevant experience)4. Performance-based incentive - in addition to the salaryOur offer:-A salary in line with the market Standard -Equity in the firm (Up to 0.5%)-Excellent career growth opportunities with a very fast growing company Regards,Sapna

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Account Manager

Founded 2011
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Remote, Bengaluru (Bangalore)
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1 - 5 years
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What does this role hold for you…??   Responsibility for the entire process of lead management, sales and business development for the region. Driving scale and growth through proper sales planning and precise execution. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region. Responsibility service delivery ensuring client retention and reference. Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives. Responsibility for achieving targets in the designated areas. Developing and maintaining of database regular reporting &follow-ups. B2B Frontline Sales. Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Achieving revenue and coverage targets.     Apply if you have…   Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility. Have worked in a real estate business. An outgoing and likable personality Confidence and authoritative speaking Strong presentation skills & confidence in your own abilities A high degree of self-motivation A passion for selling, Personal ambition, Resilience and persistence Ability to communicate with people at all levels & strong negotiation skills Ability to work own your own initiative and as part of a team Strong execution skills Knowledge of MS office (word and excel) and know how to use Internet.   Passion for results & good time managementRegardsSrinivas

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Business Developer

Founded 2013
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Bengaluru (Bangalore)
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3 - 7 years
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The Integrated Penguin is a young, award-winning creative tech outfit that crafts branding, website, apps and design solutions. Our Business Offerings: Branding & Communications Digital Solutions Interactive Design (UI/UX)   TIP Gaming is our brand new offering that uses technology to reimagine customer engagement and marketing for our clients.   We have worked with both Indian and international brands, from working for the State Government to helping a world-famous cosmetic brand get online with an e-learning platform.   The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.    Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help the company expand Maintain existing business Think critically when planning to assure project success   Qualifications Bachelor's degree or equivalent experience 3 - 4 years' prior industry-related business development experience Strong communication and interpersonal skills Strong Creative-Tech Agency background Proven knowledge and execution of successful development strategies Focused and goal-oriented

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Business Developer

Founded 2017
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Mumbai, Bengaluru (Bangalore)
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1 - 4 years
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Generate leads, and utilize multiple media to connect with the decision-makers Perform B2C sales, and act as a SPOC at our partner institutes Ensure successful implementation at all new partnerships by understanding the customer's requirements and acting on it in a timely proactive manner Coordinate with the backend team and provide inputs on the on-field updates Generate new B2B and B2C leads, and follow-up

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Inside Sales Executive

Founded 2018
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Remote, Bengaluru (Bangalore)
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1 - 3 years
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Humain Health, one of the fastest growing brands in the diagnostic industry, is looking for young and motivated Business Development Executives Inside Sales, to build on the growth momentum.Responsibilities :1.Assist customers in sale of diagnostic tests, health packages and other healthcare services on phone .2.Spread awareness for preventive health checkups, and up-sell preventive packages to meet revenue targets3.Fully responsible for meeting and exceeding targets as assigned periodically4.Reaching productivity that meets job standards, while working with speed and accuracy5.Flexible, able to shift priorities to accommodate changing demands.6.Ensure no losses or errors occurred while assisting customersWork towards ensuring zero cases of mis-selling / fraud in the processes7.Responding in a timely and effective manner to all internal communication.8.Adheres to and supports company policies and practices9.Report customer feedback to manager, to help increase the efficiency of our campaignsSkills:1.Strong empathy for customers and a hunger for growth2.Min of 1 yr of experience in direct customer sales3.Excellent communication4.Languages: Punjabi,Gujarati,Marathi   Work Timing : Rotational Day Shift (9 hrs) Work Days : 6 Days with rotational week off

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Assistant Manager - Business Development

Founded 2018
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Bengaluru (Bangalore)
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2 - 7 years
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About the role: We are looking for a Dynamic Assistant Manager - BD who is a fully competent individual having knowledge/ experience in the sales process and functions, accountable for all sales activities, using a formal selling approach to expanding customer sales in the assigned geography. Skill Sets: Build & manage a team of BD executives/associates to achieve set targets in assigned geography. Build partnerships with Dietitian/Nutritionists/Health Coaches/Doctors & people with similar profiles to drive business through referrals. Conduct Health Check-Up drives across RWAs, Apartments, Corporate, Parks and all other potential palaces to acquire new users. Co-ordinate with vendors (Printing/BTL etc) & all other stakeholders (Accounts/Marketing/Operations etc) to execute tasks. Plan and keep track of KPIs/Revenue targets Skills & Qualifications: Strong commitment to sales & aggressively target driven Minimum Bachelors degree with 3- 6years of relevant experience Good communication in English & native language Good team player as well as ability to work independently Well aware of city's geography & Willingness to travel Knows about BTL activities &Has basic computer knowledge Preferred to have experience in Diagnostics, Pharma or Medical Industries Excellent negotiation and team Management skill  Proactive in bringing new ideas Bonus points if : Prior relevant experience in Healthcare / Lab / Diagnostics / Pharma industry

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Product Support

Founded 2011
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Bengaluru (Bangalore)
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3 - 5 years
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LeadSquared is currently seeking a highly motivated and experienced Product Support Engineer – (India, North America) to join our team in Bengaluru.   What we do?   LeadSquared is a leading sales execution and marketing automation platform used by over 700+ businesses worldwide to get more customers and accelerate revenues. Customers control the buying process in the digital economy. Traditional systems like CRM and marketing systems are old school in serving the needs of sales and marketing teams. LeadSquared is designed to help marketers and business owners increase the marketing ROI (read more leads), give them tools to engage the leads and provide insights that sales need to close deals faster. LeadSquared obviates the need of using multiple systems, can grow and scale with needs of business and comes with zero IT cost.   LeadSquared is the best SaaS platform for sales execution and marketing automation. We help businesses increase their sales efficiency.   What you will be doing? The Product Support at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers. We are looking for a long run relationship and one who is committed & takes complete ownership with top-notch customer handling skills, technical understanding.   The Role is to deliver high quality support to technical and non-technical users of LeadSquared through email, phone and documentation. Roles & Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using LeadSquared. Ask customers targeted questions to quickly understand the root of the problem. Resolving all customer issues in time bound manner. Comply with the SLA for issue resolution. Onboarding new customers: Providing Admin and User trainings etc. (over web and in-person). Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Work closely with technical teams to enhance the quality of existing products. Manage and monitor customers’ expectations. Help in keeping customers extremely satisfied and thereby contributing to customer retention. Key Requirements: Tier 2 customer support experience - supporting web-based software platforms SaaS Proven ability to troubleshoot software, understand customer requirements & workflow and resolve more advanced issues working within escalation procedures. Fair knowledge of API, Webhooks, Connectors. Good to have understanding on at least one of the programming languages (PHP, Java, Python). Operational support experience - ability to capture the user environment during trouble shooting & work towards speedy and accurate resolutions for client issues. Excellent problem-solving, strong written & verbal communication and documentation skills Obsessed with customer support and delighting the customers. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools. Should be willing to work in US time zone.

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Digital Marketing Ninja

Founded 2018
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Bengaluru (Bangalore)
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0 - 2 years
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Responsibilities  Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Requirements   Bachelor’s degree in Marketing or relevant field. In-depth knowledge of various social media platforms, best practices, and website analytics. Solid understanding of HTML, CSS, and JavaScript is required. Highly creative with excellent analytical abilities. Outstanding communication and interpersonal skills. Up-to-date on the latest trends and technologies in digital marketing.

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Vice President - Operations - IIM/ISB/MDI/FMS

Founded 2015
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Bengaluru (Bangalore)
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5 - 18 years
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VP - Operations (Top B Schools)Head the Operations (PAN INDIA) : Create the highest level of efficiency possible - converting materials and labor into goods and services as efficiently as possible.Considering that a skilled workforce rids DesignCafe of operational inefficiencies, countering the resource management challenges in operations management - gets all pieces of the project management jigsaw to fall into place. 1. A Torchbearer of the vision and culture of the Design Cafe2. Create an efficient, sustainable, robust, dynamic operation mechanism3. Managing the competing business practices4. Customer Experience & Expectations - Good Enough Is No Longer Enough5. Forecasting demands against existing capacity6. Capturing capacity issues in operations management7. Strategic resource coordinationBuild SOPs / Playbooks and Strategically drive :- Project Management- SCM- Factory Operations- Procurement & Inventory Management- Business Development & Vendor Operations,- Warehouse Management & QC- Client Happiness Management

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Sales Ninja

Founded 2018
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Bengaluru (Bangalore)
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0 - 2 years
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We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.   Responsibilities Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople    Requirements Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record Experience in customer support is a plus Proficiency in MS Office and CRM software (e.g. Salesforce) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills BSc/BA in business administration, sales or relevant field

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