Team Lead

About the Role

Cyber Toddler is seeking a SOC Analyst Intern to support cybersecurity monitoring, cyber awareness, and security-focused learning initiatives within our growing cybersecurity ecosystem. This internship is designed for students, freshers, and aspiring cybersecurity professionals interested in Security Operations Center (SOC) concepts, threat monitoring, digital security, and cybersecurity analysis.

Key Responsibilities

• Support cybersecurity monitoring and security awareness activities

• Research cyber threats, vulnerabilities, and security incidents

• Assist with cybersecurity analysis and documentation

• Explore SOC operations and threat monitoring concepts

• Contribute to cybersecurity learning and awareness initiatives

• Support internal cybersecurity-related activities and projects

Requirements

• Interest in cybersecurity and SOC operations

• Basic understanding of cybersecurity concepts and digital threats

• Analytical and research-oriented mindset

• Good communication and problem-solving skills

• Willingness to learn and grow in cybersecurity

The Role

As a Senior Site Reliability Engineer at Blitzy's Pune headquarters, you will be the backbone of our platform's reliability, scalability, and operational excellence. You'll work at the intersection of software engineering and infrastructure, ensuring our AI-powered development platform remains highly available and performant as we scale rapidly. This is a high-impact, hands-on role for an engineer who thrives in a fast-moving environment and takes deep ownership of the systems they build.

What Success Looks Like

• In 30 days: You have a deep understanding of Blitzy's infrastructure architecture, have identified key reliability risks, and are actively contributing to on-call rotations.
• In 90 days: You have shipped meaningful improvements to observability, incident response workflows, and deployment pipelines that measurably reduce MTTR and increase system uptime.
• In 6 months: You have driven at least one major reliability initiative from inception to production, established SLO/SLA frameworks for critical services, and are a trusted technical voice shaping our infrastructure roadmap.

Areas of Ownership

• Design, build, and operate scalable, fault-tolerant infrastructure across cloud environments (AWS, GCP, or Azure).
• Define and enforce SLOs, SLAs, and error budgets; lead blameless postmortems and drive systemic improvements.
• Build and maintain robust CI/CD pipelines, release automation, and deployment infrastructure.
• Own observability: design and maintain logging, metrics, tracing, and alerting stacks (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
• Partner closely with software engineering teams to embed reliability practices into the development lifecycle.
• Drive capacity planning, performance benchmarking, and cost optimization across our infrastructure.
• Champion security best practices within the infrastructure and deployment layers.

Required Experience

• 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
• Strong proficiency in at least one major cloud platform (AWS preferred); experience with Kubernetes and container orchestration at scale.
• Hands-on experience with infrastructure-as-code tools (Terraform, Pulumi, or equivalent).
• Proven track record designing and maintaining high-availability, distributed systems.
• Deep expertise in observability tooling, incident management, and on-call practices.
• Strong scripting and automation skills (Python, Go, Bash, or similar).
• Excellent communication skills with the ability to collaborate across engineering teams and present technical findings to leadership.

What Makes You Stand Out

• Experience supporting AI/ML workloads or GPU-accelerated infrastructure.
• Prior experience in a high-growth startup environment where you wore multiple hats.
• Familiarity with eBPF, service mesh technologies (Istio, Linkerd), or advanced networking.
• Contributions to open-source SRE/DevOps tooling or communities.
• Experience building global, multi-region infrastructure with strict latency and availability requirements.

What Makes This Role Different

You won't be maintaining legacy systems or fighting fires in a sprawling monolith. At Blitzy, you're building reliability into a greenfield AI platform that is redefining how the world creates software. You'll have direct influence over architectural decisions, work side-by-side with world-class engineers, and see the tangible impact of your work as we scale to serve Fortune 500 customers. As a founding member of the Pune SRE team, you'll help shape the culture and technical standards of a team that will grow with the company.

Key Responsibilities:

•Coordinate and execute end-to-end learning programs: onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives.

•Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions (virtual and in-person).

•Manage and update the Learning Management System (LMS), ensuring courses, enrollments, and feedback are properly recorded and maintained.

•Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback.

•Track learning participation, completion rates, and training effectiveness metrics and share regular reports with leadership.

•Assist in content curation, microlearning programs, and digital learning initiatives using innovative tools and AI-driven platforms.

•Support the development of career paths, competency frameworks, and personalized learning journeys for employees.

•Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development.

•Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs.

Key Skills & Competencies:

•1–5 years of experience in Learning and Development / HRD roles in fast-paced environments

•Strong hands-on experience with LMS platforms, training coordination, and learning operations

•Excellent communication skills – both written and verbal

•Strong project management, organizational, and multitasking abilities

•High attention to detail and ability to analyze learning data and generate insights

•Creative thinker with a passion for innovation in learning methodologies

•Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools

•Proactive, self-motivated, and able to thrive in a hybrid work environment

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Responsibilities: 

1.                  Lead the strategic planning, development, and launch of Azure integration capabilities within our flagship product ensuring a seamless and efficient integration process. 

2.                  Conduct market research and engage with customers to understand their needs and challenges related to Azure cloud services. 

3.                  Collaborate with engineering, design, and sales teams to define product requirements, roadmaps, and go-to-market strategies for Azure Launch. 

4.                  Deliver actionable product feature requirements and stories with wireframes (hands-on work is required here) 

5.                  Drive feature delivery to customers and conduct feedback loop based improvements. 

6.                  Stay abreast of Azure services and cloud industry trends to ensure our product remains competitive and innovative. 

Required Experience and Skills: 

·                    Bachelor's degree in computer science, Engineering, Business, or a related field. A master's degree or an MBA would be a plus. 

·                    4+ years of experience in a product management role, ideally in a cloud-based product environment. 

·                    Strong understanding of Azure services, cloud computing technologies, and SaaS platforms. 

·                    Experience building features/ solutions in Cloud Management/Cloud Operations in FinOps, SecOps, Cloud IT Ops. 

·                    Experience with Azure Migration, Azure CloudOps configuration, Managed Services is a plus 

·                    Passion for Automation and simplification of complex IT processes 

·                    Proven track record of managing all aspects of a successful product throughout its lifecycle. 

·                    Excellent communication, leadership, and interpersonal skills. 

·                    Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. 

·                    Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic startup environment. 

·                    Excellent written and verbal communication skills, with experience in creating customer-facing technical documentation such as user guides and release notes. 

·                    Comfortable with ambiguity and able to prioritize tasks in a rapidly changing environment. 

·                    Demonstrated success in defining and launching products would be a plus. 

Success Factors: 

·                    You bring curiosity and passion for continuous learning. 

·                    You enjoy ideating, simplifying and solving problems that create value for customers. 

·                    You have an entrepreneurial mindset. 

·                    You bring a growth mindset and value collaborative approach to growing others and yourself. 

·                    You have an ownership mindset to areas you take on, and you are a self-starter that can work independently when needed. 

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)