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telesales
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telesales

Pawan Arya's profile picture
Posted by Pawan Arya
2 - 6 yrs
₹2L - ₹3L / yr
Delhi, kalkaji
Skills
Sales
Communication Skills
Negotiation
Client Servicing

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.


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About Luthra exports

Founded :
1966
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

Luthra Exports is a leading Manufacturer & Trader of all types of Surat based fabrics. Its office is located in New Delhi, India and has a Processing unit in Surat, Gujarat, India and suppliers all over the country which enables the firm to form a wide network to arrange any type of demand persisting.
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