Responsibilities:
-- Contact potential and existing customers to inform them about fabric products and services using sales scripts
-- Answer questions about fabrics and the company
-- Understand customer requirements and close sales
-- Direct prospects to the field sales team when needed
-- Enter and update customer information in the database
-- Take and process fabric orders accurately
-- Handle customer grievances to preserve the company's reputation
-- Meet sales quotas and facilitate future sales
-- Keep records of calls, sales, and useful customer information
-Requirements:
-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles
-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone
-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
-- Ability to learn about fabric products and services and describe/explain them to prospects
-- Excellent communication and interpersonal skills
-- Ability to handle rejection and remain cool-tempered
-- Outstanding negotiation skills with the ability to resolve issues and address complaints
-- High school diploma; BSc/BA preferred
About the company
"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Luthra exports
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You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to the Engineering Head and working closely with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
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Full Stack Developer - Averlon