EASYECOM

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

About EasyEcom:

EasyEcom is a leading SaaS-based eCommerce automation platform helping brands streamline their operations across marketplaces, D2C websites, and retail. We’re a fast-growing tech company that values innovation, ownership, and a collaborative culture.

Role Overview:

We are looking for a dynamic HR Executive who will play a key role in managing day-to-day HR operations, employee engagement, and compliance processes. The ideal candidate should be proactive, people-oriented, and comfortable handling multiple HR functions in a fast-paced environment.

Key Responsibilities:

1. Recruitment & Onboarding

• Support end-to-end recruitment activities, including job postings, screening, coordination, and onboarding.
• Conduct HR orientation and ensure smooth joining formalities.

2. Employee Engagement & Relations

• Assist in planning and executing engagement initiatives, events, and recognition programs.
• Be the first point of contact for employee queries and concerns.

3. Performance & Policy Support

• Support performance review cycles and maintain related data.
• Communicate and ensure adherence to HR policies and procedures.

Requirements:

• Bachelor’s or Master’s degree in HR.
• 1–2 years of experience in HR operations or a generalist role, preferably in a startup or SaaS environment.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel and HR tools.
• Detail-oriented, organized, and able to handle confidential information responsibly.

What We Offer:

• A dynamic, growth-driven work environment.
• Opportunity to learn and take ownership across HR verticals.
• Collaborative team culture with continuous learning.

No. of Positions: 01

Work Location: Bengaluru

About the position:

We are looking for a highly analytical thinker with an audience first mindset for the role of content marketing manager. The candidate needs to be a hustler who knows how to hack growth in a fast-paced, ever evolving environment with proven results in previous profiles. You are expected to be an expert in your understanding of how content can play a crucial role for any business. A strong understanding of analytics, the nuances and advantages, and shortcomings of each platform, and know-how to utilize data in formulating the campaign strategy is a must.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Responsibilities:

● Develop and implement sophisticated digital marketing strategies across diverse online platforms.

● Orchestrate a seamless integration of content initiatives to ensure a cohesive brand narrative.

● Articulate and implement a comprehensive content repurposing strategy, transforming content into various formats tailored to the chosen channels for dissemination.

● Drive targeted traffic, both organic and inorganic, and foster engagement that seamlessly translates into measurable sales and brand promotion.

● Implement robust metrics to measure the effectiveness of marketing activities.

● Analyze results to derive actionable insights, informing data-driven decision-making for future campaigns.

Requirements:

● Master’s degree in marketing or related field

● 2+ yrs prior experience in SaaS/B2B domain or both

● Showcase tangible results in past profiles

● A thorough understanding of user behavior and multi-flow buyer journey

● Well adept with Webflow and marketing automation

● Ability to plan and create audience-relevant content with a strong SEO understanding (SEM experience is a ++)

● Strong analytical skills, with experience analyzing data and making data-driven decisions

● Proficiency with analytics tools (social media, SEO, Competitor analysis) along with GA and GSC

● Excellent communication & collaboration skills

● Prior working Experience with PR and Branding activities

● Ability to prioritize and manage multiple tasks and projects

About EasyEcom:

EasyEcom is a fast-growing Multi-product SaaS company helping e-commerce brands streamline Inventory, Order, and Warehouse management. Trusted by leading D2C first and enterprise brands worldwide, we’re on a mission to simplify e-commerce operations with smart, scalable AI-based solutions. Join us and be part of a dynamic, fast-paced team where your creativity directly shapes how businesses sell and grow online.

About the Position:

We are looking for a talented Graphic & UI Designer who thrives in designing across multiple platforms-social media, digital ads, email campaigns, websites, and print media like brochures, visiting cards, booths, and more. This role is ideal for someone who combines creative branding with strategic visual communication and has experience designing user interfaces and marketing assets that drive engagement.

Roles & Responsibilities:

• Design engaging and on-brand visuals for social media campaigns, display ads, email campaigns, and other marketing initiatives.
• Create high-quality print assets such as brochures, visiting cards, standees, booth designs, and other collateral materials.
• Work on website design projects, including WordPress sites, Webflow pages, landing pages, and microsites that communicate value propositions clearly and attractively.
• Design presentation decks, pitch materials, and reports that are visually compelling and easy to understand.
• Collaborate with marketing, sales, and product teams to ensure designs align with strategic goals and brand guidelines.
• Maintain and evolve brand guidelines to ensure visual consistency across all touchpoints.
• Develop wireframes, mockups, and UI designs for web interfaces that are user-friendly and intuitive.
• Assist in creating templates and reusable design assets for faster execution of marketing campaigns.

Requirements:

• Bachelor’s degree in Design, Visual Arts, HCI, or a related field from a tier 1 or 2 institute.
• 3+ years of experience in Graphic Design, preferably in a SaaS, e-commerce, or product-based environment.
• Strong portfolio demonstrating expertise in social media graphics, advertising creatives, email templates, print collateral, websites, landing pages, and presentations.
• Proficiency in tools such as Figma, Adobe Creative Suite (Photoshop, Illustrator, XD, and After Effects preferred), and website builders like WordPress or Webflow.
• Solid understanding of typography, layout, color theory, branding, and visual storytelling.
• Ability to prioritize and manage multiple projects with tight deadlines.
• Strong collaboration skills and openness to feedback in a fast-paced environment.

What We Offer:

• A unique opportunity to shape both the brand identity and product experience of a fast-scaling SaaS company.
• The freedom to experiment and innovate across diverse media-digital, print, web, and presentations.
• A collaborative, supportive, and entrepreneurial startup culture.
• Competitive compensation and benefits tailored to recognize your contribution.