24+ Client Servicing Jobs in Chennai | Client Servicing Job openings in Chennai

Job Responsibilities: 

• Builds business by identifying and selling prospects; maintaining relationships with clients. 
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
• Prepares reports by collecting, analyzing, and summarizing information. 
• Maintains quality service by establishing and enforcing organization standards. 
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
• Contributes to team effort by accomplishing related results as needed. 

Working Conditions: 

• Sales engineers will drive the sales growth from their respective zones (it may be Bangalore/Chennai). 
• Work timings are from 9:30 AM to 07: 30 PM with suitable time offs for lunch and snacks. (Monday to Friday) 
• Travelling to prospective clients may be required for demo/trial as and when required. 

Role - Senior Account Manager

About Company -

Our Client is a performance marketing agency, that builds bridges between smart machines and people, to work better, smarter and faster. We believe in performance, where we marry creativity with analytics to discover, define and deploy the most engaging stories.

Job Description:-

• Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
• Managing, reviewing progress and delivering the client’s advertisement projects.
• Conducting meetings with the clients as well as informing them about the current work status of their projects.
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
• Monitoring work performance of colleagues and setting sales targets.

Requirement -

• Experience: 5-7 years into Advertising agency background, Influencer marketing and Social Media. 
• Skills: Leadership, Business development, Maintaining existing clients Etc.,

• Cultivating solid relationships with clients through the provision of exceptional service.
• Should be open to travel and explain the products of clients to relevant stakeholders
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients and their audience through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' challenges
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to other fellow members.
• Organizing training seminars to enable clients to engage with the stakeholders
• Should be proficient in using excel.
• Should have 1-3 years of experience
• Mediator between the clients and different departments in the organization.

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

B2B Marketing Generalist

Description:

This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you! 

Competencies:

• Able to multitask independently with minimal supervision
• Naturally able to think critically and take independent decisions
• Meticulous with project documentation

Skills:

• Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
• Highly proficient with Microsoft Office (Excel, PowerPoint)
• Experience with agile project planning and management will be a plus

Experience:

• Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
• Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.

• Conceptualize the Product Strategy for the SaaS - Cyber Security Product
• Collaborate & work closely with Product Team. Understand the short term and long term needs of the business to build products that win in the market place
• Help prioritise the goals for the functional unit within the organization – for the teams individually and together
• Guide sales force to arrive at optimal team structure and composition. Ensure that the team are motivated towards work and are at their optimal productivity level
• Work with other business leaders & contribute positively to sales practices and standards within the company. Unlock opportunities for achieving sales efficiency across the organisational units

• Participate in building bouquet of products in the SaaS - Cyber Security Product space to drive leadership with the State of the art - Cyber Security Product in India
• Performance manage and coach the team to understand client needs and challenges, and to work in an agile manner to convert those into sales opportunities
• Work closely with the marketing and communications team to drive the constant drumbeat needed to build a leading brand in a challenging market
• Lead a sales team committed and passionate about On-boarding client partners with innovative security solutions
• Owning sales targets overall and within accounts. Developing and implementing strategic plan to achieve the same
• Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives
• Consistently achieve Revenue & P&L targets in line with team/organizational objectives
• Recruit and retain from scratch the end to end sales team required to successfully deliver the strategy and achieve market leadership in the shortest possible time frame

We are looking for ambitious and dynamic professionals, who have skills in driving presales activities, client servicing and client relationship building.

Industry Type: IT Software

Experience: 1-3 yrs.

Profile: IT Presales & Marketing

Job Type: Full Time

Location: Indore (MP)

Responsibilities

We are looking for smart working, high output individuals who want to grow fast and work with PROCESS MASTER in Presales and Marketing field. The role will require performing on all key pre- sales activities including:

• Responsible for generating sales with existing customers and developing opportunities with new customers
• Cold calling (International/Domestic) and to assist the team members to generate & follow up leads
• Prepares reports by collecting, analyzing, and summarizing information
• Maintaining and updating customer databases in our CRM  related to sales
• Tracking the status of business opportunity
• Draft proposal strategy, proposal writing and create sales presentations to be submitted to customers
• Draft RPF and RFQ according to customer requirements
• Responsible for working on CRM from Presales standpoint 

Mandatory Requirements

Qualifications:

• Any graduate/Post Graduate may apply with consistently good academic record =>60% throughout
• B Tech with MBA background candidates will be given slight preference

Skills and Knowledge:

• Excellent presentation skills with ability to lead & manage discussion
• Strong people-networking and influencing skills
• Advanced skills in MS-Excel, PowerPoint, MS Word
• Self-learner with abreast on the latest in technology, competition and the industry landscape
• Excellent organizational skills to help keep track of all sales leads.
• Ability to analyze, learn, anticipate, identify and resolve problems and make logical decisions
  
  

Competencies: 

• Excellent Communication (Verbal and written Concise & detailed)
• Ability to work in a dynamic set-up with a never-say-die attitude 
• Good interpersonal and Analytical skills 
• Ability to work under strong pressure of deadlines 
• No travel required except travelling in MP Region

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

• The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
• Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
• Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
• Understanding of the commodity markets and its entire value chain across the commodity ecosystem
• Linkages with Agri commodity trade houses, export firms and Agri related corporates.
• Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
• Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
• Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
• Should have lead a team size of ten member’s direct reportees.
• Prior experience in managing technology intensive projects will be highly advantageous for the candidature.

1. Filter criteria –
1. 7-8 years & above experience in Corporate Banking or allied areas (Mid-market, Commercial, Trade)
2. Corporate relationship and Sales ownership experience
3. Understanding of Corporate/ Commercial/ SME/ Trade Finance
4. Individual needs to be self-driven, capable of working with minimum supervision
5. This will be an acquisition and execution role, hence proven competency in these will be essential

1. Job Role –
1. Responsible for bringing in new client acquisitions and driving closure on mandates for the region
2. Understanding the key offerings of the company platform and applicability across industries
3. Marketing SCF solutions to Corporates and their Supply Chains
4. Ability to engage with a wide set of stakeholders on the Corporate side and identify opportunities
5. Engaging with the FI partners to activate and grow financing on the Network
6. Working closely with the India Corporate Sales - Head and the Network Sales teams to achieve the KRAs for the region