Account Manager

JD

Prior experience of about 6-10years

1 - Must have fair understanding of products like future, forward, options(call and put), bonds, swaps etc

2 - Must have fair understanding of mutual funds and NAV

3 - Should have good communication skill.

4 - Basic SQL

5 - Business analyst experience and should know about BRD.

6 - Good to have Knowledge of risk management in general.

Responsibilities:

Candidate will have to perform data analysis.

Candidate will have to speak with different risk engine team to identify the appropriate engine for given asset classes, and accordingly he has to do requirement analysis and testing.

Should have good product knowledge.

Should have good communication skill.

KEY RESPONSIBILITIES: Execution of sales/marketing plan, like

To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals

To Conduct Feasibility Study of inquiries received.

To call/meet existing and potential Clients Regularly

To Collect the data of requirements from customers / potential buyers

Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.

Ensure Clear Communication with Customer and Production Team and Management

To Track Customer Complaints

Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)

To Measure customer satisfaction survey and track actions on the results.

DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.

• Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
• Assist to develop and implement demand generation plans to grow site revenue.
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Relations department on product knowledge.
• Logistic coordination when required.
• Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
• Involved in product listing, updating pricing & promotion on company’s website.
• Monitor Orders from initiation to completion and raise flags whenever required
• Monitor Service vehicles route plan and report deviations.
• Generate analysis and sales reports on regular basis.
• Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
• Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
• Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
• Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
• Supporting the eCommerce Head on campaigns and programs.
• Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
• Guiding internal teams and vendor teams on development implementation issues.
• Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.

• Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
• Experience handling ecommerce platforms, online sales and website content management
• Excellent communication, Excel and organizational skills in addition to project management experience
• Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
• Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
• Experience working on Google and web analytics
• Support evaluating and executing SEO strategies
• Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
• Ability to develop systems, processes and infrastructure related to logistics.
• Implemented lean processes and innovative technology solutions to improve automation and productivity
• Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business

JOB Description:

Techminds Group founded in 2007, and headquartered in New Jersey, USA is a Global Information Technology Services firm known for its deep industry experience and high customer satisfaction. Techminds Group is an NJFast50 winner (2016), Inc 5000 (2017) Winner, one of the fastest-growing private companies in America, and also a Microsoft Certified Partner focused on Data Management, Enterprise Resource Planning, and Azure platform solutions.

Our Microsoft Dynamics NAV / Business Central team has an opening for a highly competent Senior Microsoft Dynamics NAV / Business Central Developer (Technical Consultant) who can work independently as well as part of a team. You will be joining one of the most experienced Microsoft Dynamics NAV / Business Central implementation teams in the US who manage many interesting and challenging projects. This is also a customer-facing role, and you must be able to demonstrate thorough technical knowledge of Microsoft Dynamics NAV / Microsoft Dynamics 365 Business Central.

Role

· You act as a sparring partner for consultants in the preparation of functional designs and think along with them about the scope of the project.

· You work on Dynamics Business Central (NAV) migration projects, between various versions and systems.

· You implement (customized) solutions.

· You work along on integration solutions between Dynamics 365 and other systems.

· You can take the lead as (Lead) Technical Consultant on projects. This includes managing the Technical Consultants working on the project, writing, and maintaining technical documentation, and ensuring that development agreements are kept.

Skills Required

· Experience configuring, developing, and delivering Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV / in all functional areas

· You should have analytically strong and should have knowledge of business processes

· Solid C/AL and AL skills and experience with automated testing

· Excellent analytical and problem-solving abilities

· Strong interpersonal and communication skills

· Team players who are highly customer focused

· Proven experience with the delivery of high-quality solutions according to timelines and budgets

· You Should have (preferably) obtained the most recent certificates for developing with Microsoft Dynamics 365.

· Knowledge and experience with Azure DevOps and Power Automate are preferred

· You should have experience with Microsoft SQL Server Reporting Services; interfaces of NAV/BC to other systems and web services are a plus.

· You should have knowledge of RDLC Reporting.

· Extensive experience in the Microsoft Power Platform MS PowerApps, MS Flow, and PowerBI.

· Experience in creating and configuring SharePoint intake workflow applications.

· Experience developing modern apps for SharePoint Online.

Roles and Responsibilities

• Managing available resources such as hardware, data, and personnel so that deadlines are met.
• Analyzing the ML and Deep Learning algorithms that could be used to solve a given problem and ranking them by their success probabilities
• Exploring data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world
• Defining validation framework and establish a process to ensure acceptable data quality criteria are met
• Supervising the data acquisition and partnership roadmaps to create stronger product for our customers.
• Defining feature engineering process to ensure usage of meaningful features given the business constraints which may vary by market
• Device self-learning strategies through analysis of errors from the models
• Understand business issues and context, devise a framework for solving unstructured problems and articulate clear and actionable solutions underpinned by analytics.
• Manage multiple projects simultaneously while demonstrating business leadership to collaborate & coordinate with different functions to deliver the solutions in a timely, efficient and effective manner.
• Manage project resources optimally to deliver projects on time; drive innovation using residual resources to create strong solution pipeline; provide direction, coaching & training, feedbacks to project team members to enhance performance, support development and encourage value aligned behaviour of the project team members; Provide inputs for periodic performance appraisal of project team members.

Preferred Technical & Professional expertise

• Undergraduate Degree in Computer Science / Engineering / Mathematics / Statistics / economics or other quantitative fields
• At least 2+ years of experience of managing Data Science projects with specializations in Machine Learning
• In-depth knowledge of cloud analytics tools.
• Able to drive Python Code optimization; ability review codes and provide inputs to improve the quality of codes
• Ability to evaluate hardware selection for running ML models for optimal performance
• Up to date with Python libraries and versions for machine learning; Extensive hands-on experience with Regressors; Experience working with data pipelines.
• Deep knowledge of math, probability, statistics and algorithms; Working knowledge of Supervised Learning, Adversarial Learning and Unsupervised learning
• Deep analytical thinking with excellent problem-solving abilities
• Strong verbal and written communication skills with a proven ability to work with all levels of management; effective interpersonal and influencing skills.
• Ability to manage a project team through effectively allocation of tasks, anticipating risks and setting realistic timelines for managing the expectations of key stakeholders
• Strong organizational skills and an ability to balance and handle multiple concurrent tasks and/or issues simultaneously.
• Ensure that the project team understand and abide by compliance framework for policies, data, systems etc. as per group, region and local standards

Design and Build iOS product and Platform

• IOS coding using Objective C and Swift Ensuring quality deliverables, fixing application defects, maintaining code and implementing application updates.
• Designing coding, Documenting design, Defect free deliverables.
• Ensure the performance, quality, and responsiveness of application.

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.