
Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.
*Your core areas of ownership would be - *
- Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
- Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
- Project manage the delivery
- Keep the NPS high
- Proactively identify bottlenecks in end-user experience and think of ways to resolve them
You have:
- Proven ability to engage with service side client professionals (department heads as well as CXOs)
- Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
- Masterful communication skills, both verbal and written
- Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
- Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference
*Brownie points for being: *
- A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
- A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.

About Tatsam
About
Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the working professional. Our group of veteran health and wellbeing practitioners curate scientifically proven programs from a pool of thousands of years of established eastern and western health practices. The access and discovery is enabled through a digital platform to ensure that every end-client achieves a holistic plan for their personalised wellbeing.
We are using empathetic design to build technology which ensures that our senior practitioners curate and deliver personalised, progressive, at-the-point-of-need care experience. The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
Connect with the team
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Job Role: Investment Manager
Industry: Banking and Finance
Working Day: 6
Work Mode: ONSITE
Salary: Best in Industry
Experience: 4-7 years
Location: Mumbai
Review Criteria:
- Strong investor management profile
- Must have 4+ years of fundraising experience startups, AIFs, or investment products), investor management and network building
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- Must have experience conducting investor meetings & presentations
- Must have experience achieving revenue targets
- Must have experience representing the company at networking events
- Must understand startup valuation basics, portfolio reporting, investment products.
- Must prepare investment proposals, performance reports, and KPIs.
- No strict requirement, but finance background preferred.
- Must have high ownership and target-driven mindset.
Preferred:
- Preferably from VC firms, AIFs, Wealth Management, Investment Banking, or startup fundraising roles.
- Preferred (Industry): Events industry
- Preferred (Work background): Experience in start-up funding events & roadshows
Job Specific Criteria:
- CV Attachment is mandatory
- How many years of experience do you have in investor management?
- Are you comfortable working 6 days from Mumbai office?
- Current company?
- Current Location?
Role & Responsibilities:
About the Role:
We are seeking a highly driven and strategic Manager - Investment (Start-up Fundraising) to lead fundraising, manage investor relationships, and drive portfolio growth. The role requires a mix of financial expertise, investor engagement, and strong networking ability to achieve AUM growth and revenue targets. The ideal candidate will have proven experience in capital raising, managing HNIs/Family Offices/Venture Partners, and expanding investor networks.
Key Responsibilities:
Fundraising & AUM Growth-
- Drive growth in Assets Under Management (AUM) by meeting set targets.
- Achieve quarterly and annual revenue targets through investor onboarding and capital deployment.
Investor Relationship Management-
- Research, identify, and connect with high-potential investors (HNIs, Family Offices, Institutions).
- Nurture relationships with inactive investors and convert them into active contributors.
- Build long-term trust by ensuring transparency, timely updates, and strong portfolio communication.
- Proactively outreach and pitch company’s value proposition and curated start-up campaigns.
- Seamlessly onboard new investors, ensuring smooth KYC, onboarding, and activation.
Business Development & Conversion-
- Source, qualify, and onboard new investors through referrals, networking, and events.
- Leverage existing investor networks for introductions and referrals.
- Manage pipeline of new investor conversions and ensure smooth onboarding process.
Networking & Outreach-
- Represent the firm in industry events, conferences, and investor summits to expand reach.
- Stay updated on funding trends, investor behavior, and competitive landscape.
- Conduct one-on-one investor meetings to present opportunities and investment strategies.
- Establish strong connections with Venture Partners, Family Offices, and Institutional Investors for strategic collaborations.
Strategic Input & Reporting-
- Prepare and present investment proposals and performance reports.
- Work closely with the investment team to align fundraising strategy with portfolio needs.
- Track KPIs (AUM growth, investor reach-outs, referrals, event participation, conversions, revenue).
Ideal Candidate:
- 4+ years of proven experience in fundraising for start-up.
- Strong investor network with HNIs, Family Offices, and Institutions.
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- Exceptional communication, presentation, and relationship-building skills.
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Responsibilities:
Understanding the server architecture and design pattern
Developing features to enhance the user experience
Building reusable code for future use
Optimizing web pages for maximum speed and scalability
Utilizing a variety of markup languages to write web pages
Developing Web services (WEB API) & Windows services
Developing application development skills utilizing .NET, HTML, JavaScript, Angular
Requirements:
Must have past experience as full stack developer working on .NET
Overall Experience Level: 3 to 8 Years
Database experience with MS SQL
Proficiency with HTML, CSS, JavaScript and jQuery
Understanding of server-side CSS
Understands Relational Database Management Systems (RDMS)
Expertise in Entity Framework and LINQ for interaction with database
Expertise in SQL Stored procedures development.
AJAX Javascript libraries such as jQuery
Designation: eCommerce Manager (Exports)
● Location: Bandra West, Mumbai, India
● Position Type: Full-time, Permanent
Company Description
Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are
ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.
Role Description
The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a
strong understanding of international markets, digital marketing, and brand management.
Roles and Responsibilities:
1. International Market Expansion:
a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.
b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.
c. Collaborate with legal and compliance teams to set up processes that
adhere to international trade regulations, customs requirements, and
other compliance standards.
2. Export Pricing Strategy:
a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring
competitiveness while maintaining profitability.
b. Monitor global market trends, exchange rates, and competitor pricing to
adjust pricing strategies as needed.
c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.
3. Brand Management & Global Messaging:
a. Manage Brown Living's brand image and messaging across all
international markets, ensuring consistency with the company's values
and mission.
b. Tailor brand messaging to resonate with different cultural contexts and
customer preferences in target markets.
c. Oversee the development of localized content, including website copy,
product descriptions, and marketing materials, in collaboration with
internal teams and external agencies.
4. Marketing Campaigns:
a. Plan and execute marketing campaigns tailored to international
audiences, with the support of internal teams and external agencies.
b. Manage campaign budgets, allocate resources effectively, and ensure
alignment with overall business objectives.
c. Track and analyze the performance of marketing campaigns, adjusting
strategies and tactics as needed to optimize results.
5. Market Research:
a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.
b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.
c. Identify emerging trends in sustainable consumption and incorporate
them into Brown Living's international strategies.
6. Merchandising Strategy:
a. Execute the merchandising strategy across various marketing channels
outside India, ensuring that product assortments meet the demands of
international customers.
b. Collaborate with the sourcing and product teams to curate product
collections that appeal to global markets.
c. Monitor inventory levels and product performance in international
markets, making data-driven decisions to optimize merchandising
strategies.
7. Collaboration & Coordination:
a. Coordinate with cross-functional teams, including operations, logistics,
legal, and finance, to ensure seamless execution of export strategies.
b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.
c. Regularly report on the progress of international market expansion efforts to senior management.
Key Result Areas (KRA):
1. Market Expansion:
a. Successfully launch Brown Living's products in at least three new
international markets within the first year.
b. Establish and maintain partnerships with at least two international
fulfillment centers.
2. Export Pricing & Profitability:
a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.
b. Maintain competitive pricing while ensuring profitability by continuously
monitoring market conditions.
3. Brand Image & Global Messaging:
a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.
b. Achieve positive brand recognition and customer feedback in new
markets within six months of launch.
4. Marketing Campaign Performance:
a. Achieve a minimum ROI of 4:1 on international marketing campaigns.
b. Increase website traffic from international markets by 50% within the first year.
5. Market Research & Customer Insights:
a. Conduct comprehensive market research in at least five target regions
within the first six months.
b. Utilize market insights to influence product and marketing strategies,
resulting in a 20% increase in international sales.
6. Merchandising Success:
a. Implement a merchandising strategy that leads to a 30% increase in
conversion rates on international platforms.
b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.
7. Collaboration & Team Coordination:
a. Facilitate seamless coordination among internal teams and external
partners, achieving project milestones on time and within budget.
b. Provide regular updates to senior management, demonstrating clear
progress on international market expansion goals.
This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.
How to Apply:
Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform
Read More:
1. Website - https://brownliving.in/
2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us
3. Meet the Brown Living Team - https://brownliving.in/pages/our-team
4. Work with Us - https://brownliving.in/pages/work-with-us
5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens
6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping
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- Handle Team of developers
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