Sr. Project Manager

C++ engineer - Responsible for writing market data feed handlers for various derivatives exchange. Worked on Exchange Protocols (FIX, SBE, OMNet, ITCH), Network Protcols, low latency programming.

Experience: 4+ years (full time experience)

Location: Pune (hybrid)

• Review game design and requirements documents and develop test plans
• Test and report issues using JIRA, an issue tracking system used by the company.
• Work with the production team on prioritizing the issues.
• Work closely with product team and designers to understand requirements for the purpose of quality assurance.
• Work independently with minimum guidance.
• Video game enthusiast with a knack for finding bugs
• Work as member of team assigned to a project for testing a specific game
• Execute and update Test cases assigned as per instructions and timelines
• Identify and report functionality bugs
• Write all bugs in conformance to internal standards and project specific requirements
• Update all bug databases with accurate and complete information 
• Complete all tasks assigned, as per instructions and timelines
• Work closely with other team-members to share, discuss and clarify issues essential to effective execution of project
• Identify and help implement opportunities for improvement in security, quality and process controls
• Perform all tasks in strict compliance to Information security policy and quality standards

Title: Business Development Associate - Sales

Company: PlanetSpark

Location: Gurgaon, India

Job Type: Full-time, in-office (Work from Office)

Industry: Ed Tech

Functional Area: Inside Sales

Shift: Day Shift / Night Shift (Optional)

Salary Range: Up to 4 Lakhs CTC

About the Company:

PlanetSpark is a leading Ed Tech startup that offers online and offline learning opportunities for children. Our mission is to create an engaging learning environment for kids, and we're always looking for talented individuals who share our vision.

Job Description:

We are looking for a Sales Representative to join our team and help us expand our customer base. As a Business Development Associate, you will be responsible for guiding customers in choosing the right course and closing sales within the sales cycle. You will work in a dynamic startup environment and contribute to our rapid growth.

Responsibilities:

Assist customers in choosing the right course for their needs

Initiate phone conversations with parents who complete the demo classes for their kids.

Follow up with prospects and close sales within the sales cycle

Communicate effectively through channels like email and calls

Maintain accurate record-keeping of call information in electronic and digital format

Achieve monthly targets while completing all input metrics targets

Requirements:

Excellent communication skills

Passion for sales and business development

Graduation degree

Freshers are welcome to apply

5 days a week

Willingness to work in a startup environment with intensive learning opportunities

We offer a training period of INR 21428 + incentives. If you're looking for a challenging and rewarding career with a rapidly growing startup, we encourage you to apply.

Responsibilities:

• Expertise in back-end programming language JavaScript , TypeScript , NodeJs
• Writing HTML , CSS , and JavaScript
• Working with RDBMS such as Postgres or MySQL
• Experience implementing testing platforms and unit tests Proficiency with Git Appreciation for clean and well-documented code
• Understanding of microservices and distributed systems

Good to haves:

‍Experience working with AWS infrastructure Docker or Kubernetes Message queues such as Kafka CI/ CD tools such as Jenkins

Requirements:

• Proven work experience as a Back-end developer In-depth understanding of the entire web development process (design , development and deployment)
• Hands on experience with programming languages like Node.js , Javascript Familiarity with front-end languages (e.g. HTML , JavaScript and CSS)
• Excellent analytical and time management skills
• BE/Btech degree in Computer Science or relevant field

Required Skills:

Back-End Programming, JavaScript, TypeScript, NodeJs, Testing, Node.js, SAAS Product, IT Services, Profitability, ERP, SaaS, IT Service, Web Applications, B2B, Self-Driven, Writing, HTML, CSS, RDBMS, Postgres, MySQL, Git, Microservices, AWS, Infrastructure, Docker, Message Queues, Kafka, CI/CD, Jenkins

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

• Extensive experience in building REST APIs
• Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
• The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
• Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
• Experience of working with code repositories such as Github and GitLab.
• Fluent written and spoken English.
• Experience of working on Cloud environments and experience in AWS is preferred.
• Experience in Dockers and Kubernetes for deployments

• Design and documentation of the CashLobe technology stack
• Code / implement the CashLobe technology stack
• Deploy and maintain the CashLobe technology stack
• Engage with leadership team to help evolve the CashLobe technology stack offerings

• Have pre-built deployment pipelines CI/CD across environments DEV/STAGING/PROD
• Knowledge of developing using Python and specifically the data/number crunching frameworks like NumPy, pandas, scikit, etc.
• Experience in the Fintech domain and specifically the banking & accounting systems

Company Introduction

Juvoxa is a healthtech startup which enables an Integrated channel of pharmaceutical companies, Medical Professionals/ Institutions, and Patients for Digital Prescriptions 2.0. We enable effective dissemination of right information, tools and help in capturing right data at specific points for increased efficacy of the overall care. With Juvoxa, all stakeholders increase engagement, save money, and reduce friction in healthcare systems. This is accomplished in one secure, transparent, and convenient platform. Juvoxa is founded by serial entrepreneurs and funded by Industry professionals.

Job Description // React Frontend Programmer

With major Pharmaceutical companies adopting us for rollout in South East Asia, we are scaling our engineering team. 

What you will do

• Implement unit testing, example Junit, to support development of test-driven development
• Write reusable, Testable and efficient code
• Develop new client-side ReactJS components for modern web and mobile applications
• Design scalable frontend architecture
• Improve product quality through code reviews, write effective unit tests and collaborate with Q&A to implement automation testing
• Contribute to open source, write your experiences, mentor others and proactively improve

What you will have

• Strong teamwork, coordination, and planning, self-managed
• Experience working remotely & as part of a distributed engineering team
• Strong problem solving skills are essential.
• English Skills (ability to effectively communicate via written and spoken english).
• Minimum 2 years of software engineering experience in frontend development particularly ReactJS
• Proficiency in web and mobile frontend development; ReactJS, JavaScript, JSON, HTML 5, CSS, LESS, GIT
• Strong knowledge of state management libraries; Redux
• Complete understanding on development of Progressive Web Applications and web workers
• Familiarity with AWS
• Knowledge of Test frameworks like Jest, Mocha, React Testing Library
• Experience with styled-components is desirable
• Exposure to page speed improvement techniques including state management
• Work on automation to actively measure and improve quality and performance of our frontend apps

What we will provide

• Startup-like environment and culture, fast paced and with quick decision-making process
• A unique startup that has both the ability to work directly with senior leadership but also the structure that comes from being founded by Entrepreneurs who have built for scale. 
• An environment to be heard, opinion will be valued and you will have the resources to do your best work ever. 
• Compensation at par with market plus equities and we are 100% remote for now.
• Life-long learning and supporting the development of the team, including wealth creation

Dear recruitment agencies and recruiters, please note that we choose to recruit directly for this role. You are expressly requested to not contact Juvoxa or any of its employees in relation to this vacancy or with any offers of your services. Thank you.