Customer Success Manager - SAAS for airline / travel / entertainment

About Wissen Technology:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don't just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Experience Required: 6-9 years

Location: Mumbai and Bangalore

Work Mode: Full-time (Hybrid)

Role Overview:

The Pre-Sales Consultant will design customized solutions, craft detailed proposals, and conduct market and budget analysis to address client needs in the financial sector. This role requires close collaboration with sales and delivery teams to ensure proposed solutions align with customer objectives and transition smoothly into execution. A delivery background with technical understanding is valued, though no hands-on development or programming is required.

Mandatory Skills (Must Have):

• Solution design and proposal development for client requirements

• Market and industry analysis with focus on financial sector trends and customer challenges

• Budget and spend analysis to deliver cost-effective recommendations

• Customer engagement to identify business problems, pain points, and technology requirements

• Collaboration with cross-functional teams including sales, delivery, and technical groups

• Proven pre-sales, solution architecture, or delivery experience (6-8 years)

Optional Skills (Good to Have):

• Technical background to understand solution requirements (no hands-on development or programming needed)

• Experience ensuring alignment between proposed solutions and delivery execution Professional Attributes & Qualifications:

• Bachelor's degree in Business, Finance, Computer Science, or related field

• Strong interpersonal and communication skills for customer and internal team interactions

• Ability to maintain up-to-date knowledge of financial services industry trends

• Ownership of end-to-end pre-sales activities from research through proposal handoff

Key Responsibilities:

• Work closely with sales and delivery teams to design customized solutions that meet client requirements and align with business objectives.

• Craft compelling and detailed proposals that communicate solution value, technical capabilities, and service offerings.

• Conduct market research and analysis to identify industry trends, especially within the financial sector, along with customer challenges and opportunities.

• Analyze budget spending patterns and provide insights to ensure solutions are cost effective and aligned with customer budgets.

• Engage directly with customers to understand business problems, pain points, and technology requirements, then propose appropriate solutions.

• Collaborate with cross-functional teams to ensure smooth transition from proposal to project execution.

• Stay current on financial services industry trends to tailor solutions for evolving market needs.

What You'll Work On:

You will support pre-sales efforts by creating solution designs and proposals tailored to financial sector clients, incorporating market trend insights and budget analysis. The focus is on consultative solutioning and cross-team coordination rather than product development or coding. 

Performance Testing Engineer

Experience

5 – 12 Years

Location

Bangalore | Chennai | Pune | Hyderabad | Gurgaon | Trivandrum | Bhubaneswar | Kolkata

About the Role

We are looking for an experienced Performance Testing Engineer who is passionate about ensuring system scalability, reliability, and performance across enterprise applications. This role involves hands-on scripting, execution, analysis, and performance engineering using industry-leading tools and monitoring platforms.

As a candidate, you will work closely with engineering, DevOps, and application teams to identify bottlenecks, analyze system behavior under load, and help improve overall system performance.

Key Responsibilities

• Design, develop, and execute performance test scripts using tools like JMeter and LoadRunner
• Perform load, stress, endurance, and scalability testing across applications
• Work with multiple protocols including:
• 
  
• HTTP/HTML
• Web Services
• Ajax TruClient
• MQ Protocol
• SAP
• Java-based applications
• 
  
• Analyze performance test results and provide actionable insights and recommendations
• Use monitoring tools to identify system bottlenecks at application, database, and infrastructure levels
• Collaborate with development and DevOps teams for performance tuning and optimization
• Support test debugging and performance engineering activities
• 
  

Must-Have Skills

• Strong hands-on experience with JMeter and/or LoadRunner
• Experience working with multiple performance testing protocols
• Hands-on exposure to at least one monitoring tool, such as:
• Splunk
• AppDynamics
• Dynatrace
• Grafana
• Solid understanding of performance test analysis and reporting
• 
  

Good to Have (Desirable Skills)

• Basic knowledge of AWS / Kafka / MQ
• Ability to write basic database queries (SQL)
• Working knowledge of Unix/Linux commands\
• Understanding of performance engineering concepts in distributed systems
• 
  

About Cognida.ai

Our Purpose is to boost your competitive advantage using AI and Analytics.

We Deliver tangible business impact with data-driven insights powered by AI. Drive revenue growth, increase profitability and improve operational efficiencies.

We Are technologists with keen business acumen - Forever curious, always on the front lines of technological advancements. Applying our latest learnings, and tools to solve your everyday business challenges.

We Believe the power of AI should not be the exclusive preserve of the few. Every business, regardless of its size or sector deserves the opportunity to harness the power of AI to make better decisions and drive business value.

We See a world where our AI and Analytics solutions democratise decision intelligence for all businesses. With Cognida.ai, our motto is ‘No enterprise left behind’.

Qualifications 

Bachelor's degree in BE/B. Tech /MCA

6+ years of experience

Position: Integration Engineer

Location: Hyderabad, India

Job Description

• Strong hands-on experience building and managing integrations using Workato along with any (similar iPaaS platforms such as Boomi or MuleSoft)
• Solid understanding of API-based integrations, data flows, and automation workflows
• Ability to triage and resolve connectivity issues with external and third-party SaaS systems (e.g Salesforce, Sharepoint, NetSuite)
• Ability to work collaboratively with our Implementation and Product teams to design, test, and deploy integrations

Job Description: 

*BlueTooth feature development in Android framework using Java, C++, and C languages.

*Knowledge of Bluetooth as a technology and working experience in Bluetooth protocol (both Stack and profiles).

*Hands-on Experience in Android framework development to realize the feature set that includes HFP, PBAP, A2DP, MAP,  SPP, BLE etc.…

*Exposure to Bluetooth open-source Stack Integration to any given platform.

*Expertise in Bluetooth component development on the QNX/Linux platform. 

*Should be able to analyze the Bluetooth Air Sniffer logs using the Frontline or similar Bluetooth Protocol analyzer tools.

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.

Job Summary

Require a java developer having 2+ years of experience especially in Spring and Hibernate

Job Type: Full-time
Responsibilities and Duties
Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Key Skills
JEE, JPA2 , Hibernate
Required Experience and Qualifications
Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience with test-driven development
Job Type: Full-time