
Customer Success Manager - SAAS for airline / travel / entertainment
at Y Combinator Travel / Airline SaaS
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus

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Job Description:
Location: Bangalore
Experience required: 4-7 years
Skills: Staff Aug sales, IT sales
Designation: IT Staffing Sales
We are seeking a dynamic and results-driven Business Development Executive with 5 7 years of experience in staffing sales to join our team. The ideal candidate will have a proven track record of success in identifying, developing, and closing new business opportunities within the staffing industry.
Responsibilities:
Prospecting and Lead Generation:
• Identify and research potential clients within the target market.
• Generate leads through cold calling, networking, and other sales tactics.
• Build and maintain a robust pipeline of prospective clients.
Client Engagement and Relationship Building:
• Establish and nurture relationships with key decision-makers and stakeholders.
• Understand client needs and pain points to offer tailored staffing solutions.
Proposal Development and Negotiation:
• Negotiate terms and conditions to secure profitable deals while ensuring client satisfaction.
• Collaborate with internal teams to develop customized solutions that meet client requirements.
Sales Strategy and Target Achievement:
• Develop and execute strategic sales plans to achieve revenue targets and business objectives.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth.
• Continuously assess and refine sales strategies to adapt to changing market dynamics.
Requirements:
• Proven track record of success in business development and sales, preferably within the staffing industry.
• Strong understanding of staffing solutions, recruitment processes, and workforce management.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast paced environment.
• Proficiency in CRM software and Microsoft Office suite.
About the Company:
Pace Wisdom Solutions is a deep-tech Product engineering and consulting firm. We have offices in San Francisco, Bengaluru, and Singapore. We specialize in designing and developing bespoke software solutions that cater to solving niche business problems.
We engage with our clients at various stages:
• Right from the idea stage to scope out business requirements.
• Design & architect the right solution and define tangible milestones.
• Setup dedicated and on-demand tech teams for agile delivery.
• Take accountability for successful deployments to ensure efficient go-to-market Implementations.
Pace Wisdom has been working with Fortune 500 Enterprises and growth-stage startups/SMEs since 2012. We also work as an extended Tech team and at times we have played the role of a Virtual CTO too. We believe in building lasting relationships and providing value-add every time and going beyond business.
Software Engineer
Onsite - HSR Bangalore
6 Days work from Office (Flexible working hours)
Product is a PowerPoint AI assistant used by consulting companies and Fortune 500 teams. A typical professional spends 1 to 3 hours creating one slide. With Product company, they create a v1 of their entire deck in 10 minutes, and make changes like “turn this table to a chart” in seconds directly within PowerPoint.
In the next 2 years, our goal at company is to forever change the way business presentations are made.
Who are we?
- small, strong team of 5
- founders are CS graduates from IIT Kharagpur with a specialisation in AI
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Your responsibilities (in order)
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What we’re looking for
- Undergraduate or master's in Computer Science or equivalent degree
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You’ll be a good fit if
- You want to work on a product that can change the way a very large number of people work
- The chaos of high growth and things breaking is exciting to you
- You are a workaholic, looking to upskill faster than most people think is possible. This role is not a good fit for you if you’re looking to prioritise work-life balance.
- You prefer working in-person with other smart people who are excited and passionate about what they’re building
- You love solving very hard problems at a rapid pace. We discuss timelines in days or weeks, so you’ll constantly be expected to ship really high-quality work.
Perks
- Comprehensive health insurance for you and dependents
- Workstation enhancements
- Subscriptions to AI tools such as Cursor, ChatGPT, etc.
(If there's anything else we can do to make your work more enjoyable, just ask)
If you are interested in proceeding, we would be happy to move your profile to the next stage of the evaluation process.
Kindly share the following details to help us take this forward :
- Current CTC (Fixed + Variable):
- Expected CTC:
- Notice Period (If currently serving, please mention your Last Working Day)
- Details of any active offers in hand (if applicable)
- Expected/Available Date of Joining (if applicable)
- Attach Updated CV:
- Attach Github Link / Leet code link or other:
- Current Location:
- Preffered Location:
- Reason for job Change:
- Reason for relocation (if applicable):
- Are you comfortable with 6 days wfo (flexible working hours)?( Yes / No):
Role & responsibilities
1. Develop and maintain native iOS applications using Swift and Objective-C.
2. Familiarity with RESTful APIs to connect iOS applications to back-end services
3. Work with APIs, third-party libraries and Familiarity with MVC, MVVM.
4. Proficient in code versioning tools including Github and Gitlab.
5. Familiarity with push notifications, APIs, and cloud messaging.
6. Identifying potential problems and resolving application bugs.
7. Fixing application bugs before the final release.
8. Publishing application on App Store.
9. Maintain code quality and Ensure the performance, quality, and responsiveness of applications.
10. Collaborate with cross-functional teams for seamless integration.
11. Stay up to date with the latest industry trends and technologies.
Preferred candidate profile
- Minimum 3+ Year of IOS Developer Experience or Created an App Before.
- Strong knowledge of iOS frameworks [UIKit, SwiftUI, Core Data]
- Experience with UI/UX Designing, RESTful APIs and third-party libraries.
- Problem solver with good analytical skills.
- Knowledge of Firebase Integration is an added advantage.
- Previous experience in fintech industry considered as plus point.
Perks and benefits
- Competitive Salary and Professional development opportunities and training.
- Opportunity to work with cutting-edge technologies in a fast-paced environment.
- Collaborative and supportive work environment.
Apply: https://forms.gle/5aZjp5New3cxGZXN9
Job Title : Multi Stack Trainer
Skills: JavaScript, React.js, Angular, HTML5
Node.js (Express, NestJS)Python (Django
We are looking for a skilled Embedded Systems Engineer to design, develop, test, and maintain embedded firmware and hardware-software integrated systems. The role involves working on microcontrollers, real-time systems, sensors, communication protocols, and low-level hardware interfaces for mission-critical products such as IoT devices, drones, robotics, automotive systems, and defense electronics.
Requirements:
- Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
- Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
- Strong experience in event management, including planning and executing large-scale events.
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- Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
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- Excellent communication, influencing, and interpersonal skills with an approachable style.
- Strong judgment, patience, and tact in challenging situations.
- Willingness to work night shifts.
Mandatory Criteria (Can't be neglected during screening) :
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Academic Counsellor– Business Development (B2C)
I. Responsibilities
• Perform Basic Duties of a BDE
• Respond promptly to any issues that directly affect sales.
• Hire, onboard and train new team members in the sales team.
• Contact potential clients through cold calls, emails, and social media, presenting EduFynd's services to generate leads and engagement.
• Engage and qualify inbound leads generated from organic and inorganic marketing campaigns
• Nurture leads through timely follow-up, providing relevant information, and addressing inquiries to move them through the sales funnel.
• Maintain accurate records of lead interactions and pipeline status using CRM software.
• Effectively present EduFynd's service to potential clients during meetings and presentations.
• Understand student requirements and suggest suitable course & universities that align with their needs and preferences.
• Foster long-term, trusting relationships with clients by providing consistent support, regular communication, and updates.
• Handle all business development activities, ensuring smooth execution from lead generation to client on boarding.
• Proactively build relationships with partners and other industry professionals by visiting their offices and exploring collaborative business development opportunities.
Candidate Requirement
• One year experience as a business development executive
• Sales/Customer service skills
• outstanding communication ability – verbal & written
• should be multilingual
• Confident and pleasant personality
• Well-organized
• Ability to work with targets
• Sound judgement
• Bachelor’s degree
1 to 5 Years Of Experience in .Net Framework, C#, WCF, ASP.Net, MYSQL, SQL Server 2005/ 2008.
1 to 5 Years Of Hands-on Experience on MVC
Good understanding of HTML5, CSS3, Web Services, XML, XSLT, Object-Oriented Design, with experience working in high transactional applications.
Have strong concepts of OOPS.
Experience with Cloud computing (AWS Amazon Web Services/Windows Azure) will be an added advantage
Practical experience with Agile methodologies
Job Profile:
Actively participate in application design and architecture
Consistently write, translate, and code software programs and applications according to detailed design specifications.
Should be able to Deliver Quality work in a defined timeline.
Debugging, Analyzing, and Troubleshooting bugs, error, and problems in the products.
Continuously Monitor Application Performance & Improve it, Resolve any Bugs or amendments.
Conduct Training to support people on various products.
Develop High-Performance Queries, Stored Procedure & Functions On SQL SERVER
Focus on strategic issues and suggest improvements related to work processes and operations.
Analytical skills to identify the root cause and cause/effect relations
Ability to work collaboratively with development, operations, and business teams (internal and external)
Requirements:
1 to 5 years of professional experience in software development for enterprise-grade technology products with a demonstrated track record of achievement.
Should have Experienced in Development of ERP & HR Products
Must have strong analytical and creative problem-solving skills.
Strong engineering competence, including the ability to learn new technical concepts quickly.
Hiring organization
Bitplus Solutions LLP
Employment Type
5 Days working
12 Paid Leaves & 10 Festive Leaves
Gratuity benefit
Referral bonus
Overtime Allowance
Leave encashment
Maternity leaves
Mediclaim for family
Cultural activities
Quarterly Lunch
Friendly Environment
Yearly Picnic












