Customer Success Manager - SAAS for airline / travel / entertainment

Role - Digital Marketing Manager

About Company -

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Job description -

1. Design, maintain, and supply content for the organization's website

2. Formulate strategies to build lasting digital connection with customers

3. Monitor company presence on social media

4. Launch advertisements to increase brand awareness

5. Plan, monitor & execute social media activities on channels like Facebook, Instagram, Linkedin, Twitter, etc.

6. Run ads on Facebook, Instagram, Google, and other similar channels. 

7.Be actively involved in SEO efforts (keyword, image optimisation etc.)

Minimum experience - 2 years  

Job Description: Senior Product Manager

Location: Mumbai

WHO WE ARE

TIFIN @ Work is dedicated to providing personalized financial and benefits guidance to employees. As the first holistic, AI-powered conversational platform for financial wellness, we empower individuals to achieve their financial goals in partnership with their workplace plan advisors.

OUR VALUES: Go with your GUT

• Grow at the Edge: We embrace personal growth by stepping out of our comfort zones to discover our genius zones, driven by self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: Transparency, radical candor, and authenticity define our communication. We challenge ideas, but once decisions are made, we commit fully.
• I Win for Teamwin: We operate within our genius zones, taking ownership of our work and inspiring our team with energy and attitude to win together.

WHAT YOU'LL BE DOING

Dealing with Ambiguity & Entrepreneurial Approach:

• Navigate the challenges of building a new product by responding quickly to customer needs, pivoting strategies, prototyping, and driving product-market fit.
• Embrace feedback, course-correct as needed, and build consensus across stakeholders.

Stakeholder Management:

• Collaborate with investors and founders to shape the company’s technology roadmap and redefine the business with a clear vision of the market landscape.

Product Ownership:

• Lead the product strategy, design, and development of mobile and web-based SaaS products.
• Drive product development with Agile methodologies, focusing on customer needs and competitive differentiation.

Technical Expertise:

• Leverage your engineering background to deliver high-quality trading platform products in competitive markets.
• Apply deep knowledge of web systems architecture, design, and development to build scalable and robust solutions.

Execution & Leadership:

• Thrive in a startup environment with a hands-on, proactive approach to execution.
• Demonstrate passion for technology and the ability to inspire and lead teams toward successful outcomes.

THE ROLE

• This position will report to Country Manager

WHAT WE’RE LOOKING FOR

• Proven success in bringing innovative SaaS products to market.
• Strong entrepreneurial mindset with a bias for action.
• Exceptional ability to manage stakeholders and drive consensus.
• Expertise in Agile software development methodologies.

COMPENSATION AND BENEFITS

• Competitive salary, discretionary annual bonus, and ESOP.
• Medical insurance.
• Flexible PTO policy and company-paid holidays.
• Access to our Chief Mindfulness Officer for mindfulness events and 1:1 personal coaching.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, and this role is based out of Bangalore

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

Job Description:

As an Azure Data Engineer, your role will involve designing, developing, and maintaining data solutions on the Azure platform. You will be responsible for building and optimizing data pipelines, ensuring data quality and reliability, and implementing data processing and transformation logic. Your expertise in Azure Databricks, Python, SQL, Azure Data Factory (ADF), PySpark, and Scala will be essential for performing the following key responsibilities:

Designing and developing data pipelines: You will design and implement scalable and efficient data pipelines using Azure Databricks, PySpark, and Scala. This includes data ingestion, data transformation, and data loading processes.

Data modeling and database design: You will design and implement data models to support efficient data storage, retrieval, and analysis. This may involve working with relational databases, data lakes, or other storage solutions on the Azure platform.

Data integration and orchestration: You will leverage Azure Data Factory (ADF) to orchestrate data integration workflows and manage data movement across various data sources and targets. This includes scheduling and monitoring data pipelines.

Data quality and governance: You will implement data quality checks, validation rules, and data governance processes to ensure data accuracy, consistency, and compliance with relevant regulations and standards.

Performance optimization: You will optimize data pipelines and queries to improve overall system performance and reduce processing time. This may involve tuning SQL queries, optimizing data transformation logic, and leveraging caching techniques.

Monitoring and troubleshooting: You will monitor data pipelines, identify performance bottlenecks, and troubleshoot issues related to data ingestion, processing, and transformation. You will work closely with cross-functional teams to resolve data-related problems.

Documentation and collaboration: You will document data pipelines, data flows, and data transformation processes. You will collaborate with data scientists, analysts, and other stakeholders to understand their data requirements and provide data engineering support.

Skills and Qualifications:

Strong experience with Azure Databricks, Python, SQL, ADF, PySpark, and Scala.

Proficiency in designing and developing data pipelines and ETL processes.

Solid understanding of data modeling concepts and database design principles.

Familiarity with data integration and orchestration using Azure Data Factory.

Knowledge of data quality management and data governance practices.

Experience with performance tuning and optimization of data pipelines.

Strong problem-solving and troubleshooting skills related to data engineering.

Excellent collaboration and communication skills to work effectively in cross-functional teams.

Understanding of cloud computing principles and experience with Azure services.

We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.

Experience: 5+ Year

Working Time: 12.30 PM to 9.30 PM

• Front-End Development: Develop and maintain front-end components for our applications using React.js, Material UI, TypeScript, React Hook Form, and React Query.
• Collaboration: Work closely with Back-End, Business, and Design teams, as well as other Front-End developers to align efforts and successfully bring solutions to market.
• Quality Assurance: Ensure all work is properly stored, maintained, and developed on the company's network, servers, and other tools. Ensure that the code adheres to established quality standards and best practices.
• Prototyping and Development: Develop prototypes, software applications, systems, and solutions for business problems using the latest tools, open-source technologies, software applications and systems, cloud-based applications, and programming languages such as Java, C++, C#, SQL, and other languages.
• Full Lifecycle Development: Participate in the full lifecycle development of applications and complex systems, including coding standards, code reviews, source control management, build processes, testing, and operations, while maintaining the best possible performance, quality, and responsiveness of such systems and/or applications.
• Agile Development: Contribute to the development and implementation of an efficient and effective solution delivery system. Utilize tools like Jira to establish trackable timelines and measurable impacts on company productivity, ensuring adherence to agile methodologies.
• Security: Ensure the confidentiality and integrity of company materials, programs, issues, business strategies, and solutions; report suspected information security violations or breaches.
• Architecture and Design: Assist in building the architecture and design of critical databases and user interfaces for use by the company, its expert network, and clients.
• Troubleshooting: Troubleshoot software applications and systems, identifying bottlenecks, bugs, and defects, and devising solutions to mitigate and address such issues as they arise.
• Compliance: Ensure that software is developed to meet functional, non-functional, and compliance requirements, maintaining continued quality, organization, and automation.

Requirements

• Bachelor's degree in Computer Science or related field.
• 5+ years of professional experience in front-end development.
• Strong proficiency in React.js, Material UI, TypeScript, React Query, and React Hook Form.
• Experience with monorepo development, Nx knowledge is a plus.
• Excellent problem-solving and communication skills.
• Ability to collaborate effectively in a team environment.
• Experience with agile development methodologies and ceremonies

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

• 4 - 5 years of system engineering experience on any programming language such as Java / .net / Python / angular
• Must have delivered 5 to 6 real time integration engagements for Archer
• Must have experience in developing Custom Objects on Archer to call deployed APIs or Archer’s internal APIs
• Must have strong expertise in developing multi-threaded, scalable applications to support heavy data transactions
• Must have strong expertise in designing applications with architectural patterns such as MVC
• Great to have exposure to DevOps or DevSecOps
• Great to have exposure to source code review or secure coding practices

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

The ideal candidate will be responsible for designing, developing, testing, and debugging mobile applications for the company. Using Swift / Kotlin this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

• Designing, developing, and testing UI for mobile applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• 3+ years' experience in frontend development
• Experience building mobile applications using Kotlin or Swift.

Tech Lead – Software Development

Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.

Job Responsibilities:

• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
• Design, develop, and unit test applications in accordance with established standards
• Participate in peer-reviews of solution designs and related code
• Package and support deployment of releases
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and on-budget
• Ensure Team member adhere to the SDLC requirements

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
• Prior experience in a technical leadership position
• Proficient with .NET/Angular/React/Node JS and SQL
• Extensive hands-on Experience in ASP.Net Core, MVC.

• Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases

• In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
• Extensive experience designing and developing enterprise grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• Strong communication skills with both internal team members and cross team stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes

Product Marketing Specialist (SaaS-Based)

Location: Pune

Experience: 3 to 6yrs

Promobi Technologies is looking for a Product Marketing Specialist to develop and execute marketing strategies to increase awareness and adoption of our products. You as an ideal candidate are not only passionate but also an experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies.

Responsibilities:

• Responsible for creation and execution of end-to-end marketing from Account-based marketing activities to branding and positioning campaigns to place our products as solutions for our customers and partners worldwide
• Develop and implement promotional activities such as promotions and product launches
• In depth knowledge of Data Driven Marketing are a must and a Data-oriented professional - working with data and insights and pairing that for users to generate balanced and thoughtful points of view for how to take our products to market
• Increase our solution's social, digital, and events presence and visibility.
• Product content - take care of the creative development and publication of a wide range of product-related marketing material from writing blog posts, thought leadership pieces, case studies, conducting webinars to conveying our products specs to our customers and partners
• Design content marketing strategies and set short-term goals and Create an effective conversion optimization strategy.
• Gain insight into customer use of current products, untapped opportunities, and buyer personas
• Proficiency in email marketing automation technology
• Demonstrates superior understanding of A/B testing and testing methodologies while coordinating the development and execution of test plans within the Optimization Team.
• Passionate about technology - keen to learn about how things work and understand technical concepts in ways that everyday people can understand
• Define the multi-product solution for each segment, and partner with the rest of the team to build positioning, sales enablement, and marketing assets to target these sub-segments.
• Work closely with a range of cross-functional teams like - sales, partner managers, marketing to craft thoughtful go-to-market strategies and drive growth initiatives
• To support our sales efforts by developing enabling collateral for all stages of the sales cycle, like slide decks, whitepapers, videos, etc
• Responsible for our brand management and identity: you communicate and successfully position our efforts in the drone ecosystem. You also contribute towards building a strong Auterion brand with deep reach into our global open source community.

Requirements:

• MBA with relevant experience in the B2B SaaS market.
• Proven relevant experience in creating marketing plans encompassing strategy, customer research, competitive analysis, product requirements, messaging, pricing, etc
• Experience initiating and driving a range of GTM programs including content marketing, social media, paid and organic marketing initiatives, webinars, trade shows
• Excellent English presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Ability to effectively lead, inspire, and mentor direct and indirect reports.
• Ability to effectively work with cross-functional teams like sales, product development, executive management, and external stakeholders.