Customer Success Manager - SAAS for airline / travel / entertainment

Review Criteria

• Strong AI/ML Test Engineer
• 5+ years of overall experience in Testing/QA
• 2+ years of experience in testing AI/ML models and data-driven applications, across NLP, recommendation engines, fraud detection, and advanced analytics models
• Must have expertise in validating AI/ML models for accuracy, bias, explainability, and performance, ensuring decisions are fair, reliable, and transparent
• Must have strong experience to design AI/ML test strategies, including boundary testing, adversarial input simulation, and anomaly monitoring to detect manipulation attempts by marketplace users (buyers/sellers)
• Proficiency in AI/ML testing frameworks and tools (like PyTest, TensorFlow Model Analysis, MLflow, Python-based data validation libraries, Jupyter) with the ability to integrate into CI/CD pipelines
• Must understand marketplace misuse scenarios, such as manipulating recommendation algorithms, biasing fraud detection systems, or exploiting gaps in automated scoring
• Must have strong verbal and written communication skills, able to collaborate with data scientists, engineers, and business stakeholders to articulate testing outcomes and issues.
• Degree in Engineering, Computer Science, IT, Data Science, or a related discipline (B.E./B.Tech/M.Tech/MCA/MS or equivalent)
• Candidate must be based within Delhi NCR (100 km radius)

Preferred

• Certifications such as ISTQB AI Testing, TensorFlow, Cloud AI, or equivalent applied AI credentials are an added advantage.

Job Specific Criteria

• CV Attachment is mandatory
• Have you worked with large datasets for AI/ML testing?
• Have you automated AI/ML testing using PyTest, Jupyter notebooks, or CI/CD pipelines?
• Please provide details of 2 key AI/ML testing projects you have worked on, including your role, responsibilities, and tools/frameworks used.
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlowCloud AI certifications or equivalent applied AI credentials

Ideal Candidate

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlow Cloud AI certifications or equivalent applied AI credentials

Job Title: Architect / Architectural Designer

Location : Gandhinagar , Gujarat 

Employment Type: Full-Time

Salary : 15,000 To 22,000 Per Month 

Experience : 0-1 Years (Freshers with strong skills can also apply)

Key Responsibilities

* Develop architectural drawings, layouts, and 3D models using AutoCAD and SketchUp.

* Create high-quality 3D renders and visualizations using V-Ray.

* Assist in the preparation of design presentations, concepts, and working drawings.

* Coordinate with the design team, clients, and consultants to ensure project requirements are met.

* Ensure accuracy, detailing, and compliance with architectural standards.

* Support project execution from concept to final design.

Required Skills & Qualifications

* Bachelor’s Degree / Diploma in Architecture or Interior Design.

* Proficiency in AutoCAD, SketchUp, and V-Ray (knowledge of Photoshop, Lumion, or Revit will be an added advantage).

* Strong understanding of design principles, detailing, and visualization.

* Good communication and presentation skills.

* Ability to work independently as well as in a team environment.

Key Responsibilities:

Collect, analyze, and maintain data related to infrastructure and e-Governance projects.

Prepare and update MIS reports, dashboards, presentations, and financial analyses.

Study business processes, organizational structures, and assist in drafting EoIs, RFPs, and

RFQs.

Support all phases of the project lifecycle, from initiation to post-implementation.

Define requirements, timelines, costing, payment terms, and service levels.

Monitor project status, SLAs, issue resolution, and vendor performance.

Assist in all departmental e-Governance initiatives and related tasks.

Key Skills:

Language required: English, Hindi and Marathi

Experience working with the infrastructure domain is preferable.

Strong analytical and reporting skills

Understanding of government systems and processes

Experience in project documentation, costing, and vendor management

Proficiency in Excel, PowerPoint, and project tools

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

QA Engineer - Automation:

We are looking for a candidate who will be an agent of change and who will drive and execute based on our Quality and Reliability Transformation Roadmap. He/She will be responsible for testing Education Service domains across platforms, automation of functional/regression and RFB (sanity) service test suites, Continuous Integration/Continuous Delivery pipeline and Shift Left methodologies. We will also expect the candidate to take ownership of a functional domain and play a hands-on role in the execution of testing for projects in this area.

The candidate should have extensive experience in testing, testing automation, testing leadership and software development. The candidate should be proficient in-service automation testing tools like Eclipse, IDNE, Jenkins, GIT hub. The candidate should have at least 4-8 years of service testing or software development experience.

The candidate should be flexible, highly adaptable and an excellent team player. The candidate is expected to work with Agile teams that consist of test analysts, developers, automation engineers and other stake holders. The candidate should expect to work in a global virtual team, sometimes across multiple time zones. The candidate may be assigned to more than one role or project at a time.  

QA Engineer - Automation Responsibilities:

• Create automation plan and delivery roadmaps
• Develop test automation solutions for applications across different platforms
• Adhere to existing standards; provide suggestion to improve and set new standards
• Participate in technical discussions with engineering teams to understand application architecture and API model
• Collaborate with QA Engineers and Software Developers to identify test automation scope and priorities
• Configure, maintain, and operate service test automation tools and frameworks
• Capture requirements and test cases, understand application features, analyse requirements and develop test automation solution with a view of the end to end application flow
• Design and create robust automated test scripts to address business and technical use cases
• Integrate test automation scripts with Continuous Integration and Delivery pipeline
• Communicate progress to the senior leadership on a regular basis
• Should have Education Service domain and application knowledge

QA Engineer - Automation Requirements: 

• A Bachelor's degree in Computer Science or related field
• 4-8 years’ experience working as a Service Test Automation Engineer
• Experience in collaborating effectively across a variety of IT and business groups, across regions, roles, and able to interact effectively with all levels
• Proven record of execution of QA strategy and unification of QA processes across organization
• Must have hands-on experience with Selenium automation using Java
• Working knowledge of any Relational Database and DB Queries.
• Working knowledge of tool and technologies like Jenkins, GIT, JIRA and ALM
• Well versed with approaches like BDD, Keyword Driven, Data Driven and hybrid Driven test automation.
• Good to have understanding of model-based testing.
• Understanding of Agile/Waterfall development process and is comfortable diving into the technical architecture of complex and highly scalable solutions
• Excellent leadership, communication (written and oral) and interpersonal skills. Experience in presenting to diverse audiences and conducting education and training.
• Have deep experience in defining and developing the service test automation framework.
• Development background is a major plus.
• knowledge of Rest, SOAP, MQ and microservices. (Nice to Have)

Role: Partner Head- India (saas)

Location: Remote

Reporting Manager: VP Sales

Purpose:

We are looking for a Partnership Head, a true sales champion. We are a

growth-stage startup and this role will be an important part of our growth strategy.

• Take primary responsibility for the strategy and execution of new resellers partnerships
• Identify relevant organizations that are strategically well-positioned to accelerate growth into new markets
• Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise
• Close partnership agreements while properly balancing company goals, speed, and economic potential
• Evaluate the financial and non-financial benefits and risks of new partnerships
• Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
• Work closely with the Senior Channel and Sales leaders at monday.com in a strategic capacity to build out channel program in North America 
• Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages

You have/are

• 8+ years in SaaS sales/ business development positions - must
• Experience in recruiting and managing channel sales partners - must
• Experience in recruiting and managing VARs - a plus
• Ability to take an entire project from A to Z
• Strong relationship-builder, initiator, outstanding verbal and written communication skills