EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on time and on budget.
RESPONSIBILITIES:
- Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral, and other marketing communications
- Write creative briefs/work orders for projects and run project/creative kick-off meetings
- Manage creative development of multiple projects with many versions
- Assist with strategy development
- Assist in creating presentations, POVs, test planning, etc.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with the print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the Partner agency
- Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
- Manages project estimates to ensure projects stay on budget. Assist Partner agency with accruals or budget reporting as needed
- Involved in project-level strategy planning/development
- Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
- Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POVs, test plans, and recommendations for projects
- Presents creative ideas to clients
- Understand fast past nature of business and positively respond to last-minute client requests
- Sufficient presence to be respected by clients and internally
Required Skills
- University degree (ideally in marketing/business studies)
- Ideally 1-2 years of experience in an agency environment in a client service role
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in an efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.
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