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Salesforce Business Analyst
Salesforce Business Analyst
Webkul's logo

Salesforce Business Analyst

Damini Singh's profile picture
Posted by Damini Singh
1 - 3 yrs
₹3L - ₹10L / yr
Noida
Skills
Salesforce.com administration
Workflow
Business requirements
Stakeholder management
uat
Agile/Scrum
Agile management
Salesforce
marketplace
SAP CRM
Salesforce Management
Communication Skills
Functional requirements
Client Servicing
Business Analysis
Salesforce Apex
Salesforce Lightning
salesforce consultant
salesforce business analyst
sales cloud
SaaS
service cloud
marketing cloud

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

  • Gather and document business requirements through client interactions and stakeholder meetings.
  • Analyze and translate business needs into functional specifications for Salesforce implementations.
  • Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
  • Collaborate with developers and technical teams to ensure solutions align with client expectations.
  • Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
  • Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
  • Maintain clear and proactive communication with clients to ensure project milestones are met.
  • Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.


Required Qualifications

  • 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
  • Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
  • Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Strong analytical and problem-solving skills.


Preferred Qualifications

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
  • Prior experience in client communication or client-facing roles.
  • Familiarity with Agile/Scrum methodologies.
  • Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.


Why Join Webkul?

  • Opportunity to work on diverse, high-impact Salesforce projects for global clients.
  • Collaborative and innovative work culture with a focus on learning and growth.
  • Access to continuous learning resources, including Salesforce Trailhead and certification support.
  • Competitive salary and benefits package.


Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Webkul

Founded :
2010
Type :
Product
Size :
500-1000
Stage :
Profitable

About

About Webkul -

Started in 2010, Webkul is a bootstrapped product based IT organization focused on crafting the problem solving apps, modules and extensions for E-commerce, ERP, CRM & mobile.

As an IT company, we help B2B and B2C enterprises to scale their online business.


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