Salesforce Business Analyst

Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills

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Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company

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Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.

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Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.

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Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.

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Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.

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Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.

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Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.

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Mandatory (Experience 8) - Must have excellent verbal and written communication skills

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Mandatory (Company) - B2B Product/B2B Services

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Preferred (Skill 1) – Exposure to Jira, Confluence, MS Project, Visio, Draw.io, or similar project management and documentation tools.

Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills

2

Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company

3

Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.

4

Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.

5

Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.

6

Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.

7

Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.

8

Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.

9

Mandatory (Experience 8) - Must have excellent verbal and written communication skills

10

Mandatory (Company) - B2B Product/B2B Services

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Preferred (Skill 1) – Exposure to Jira, Confluence, MS Project, Visio, Draw.io, or similar project management and documentation tools.

About the Role

We are looking for an experienced Business Analyst Lead to lead requirements gathering and business analysis activities for a Visitor Management System (VMS) project.

The VMS is a digital platform designed to register, track, and manage non-employee visitors entering business premises. The solution aims to replace manual/paper-based visitor processes with a secure, standardised, and automated visitor check-in and management workflow.

Key Responsibilities

* Lead end-to-end requirements gathering and business analysis activities.

* Engage with stakeholders to understand business needs, processes, and system requirements.

* Conduct stakeholder interviews, workshops, and requirement discussions.

* Analyse and document business, functional, and non-functional requirements.

* Translate business requirements into clear specifications for the software development team.

* Identify process gaps and recommend improvements aligned with the VMS objectives.

* Prepare BRDs, functional requirements, user stories, process flows, and other BA documentation as required.

* Work closely with UI/UX, development, testing, and project teams throughout the implementation lifecycle.

* Support requirement validation, UAT, issue resolution, and stakeholder sign-off.

* Ensure requirements remain aligned with project scope, timelines, and business objectives.

Required Skills & Experience

* 7+ years of experience working on software projects.

* Strong experience in business analysis and requirements management.

* Experience leading requirements gathering activities for software/digital solutions.

* Strong stakeholder management and communication skills.

* Ability to work effectively with technical and non-technical stakeholders.

* Experience working in Agile/software development environments is preferred.

* Fluent in Arabic and English.

* Strong analytical, documentation, presentation, and problem-solving skills.

Role Overview 

We are looking for a proactive and detail-oriented Business Analyst with strong communication and analytical 

skills to support requirement gathering, client coordination, and project execution activities. The ideal candidate 

should possess good aptitude, structured thinking, and the ability to work closely with cross-functional teams in 

a fast-paced delivery environment. 

Key Responsibilities 

●Gather, analyze, and document business and functional requirements 

●Coordinate with clients, internal stakeholders, and technical teams for requirement clarification 

●Prepare BRDs, user stories, workflows, wireframes, and functional documentation 

●Assist in project planning, effort discussions, and task tracking 

●Conduct requirement validation and support QA/UAT activities 

●Identify process gaps and recommend improvement opportunities 

●Participate in client meetings, workshops, and status discussions 

●Ensure timely communication of risks, dependencies, and change requests 

Required Skills 

●Strong verbal and written communication skills 

●Good analytical and problem-solving ability 

●Strong aptitude and logical thinking 

●Understanding of SDLC and Agile methodologies 

●Ability to convert business requirements into functional specifications 

●Good documentation and presentation skills 

●Strong coordination and stakeholder management abilities 

Preferred Qualifications 

●Bachelor’s degree in Business, IT, Engineering, or related field 

●Prior exposure to software/web/mobile projects preferred 

●Familiarity with tools like Jira, Trello, Confluence, Figma, or similar platforms is a plus 

Business Analyst

Location: Ahmedabad, Gujarat

Experience: 3–5 Years

Job Type: Full-Time

Joining: Immediate Joiners Preferred

Job Summary

We are looking for a skilled and analytical Business Analyst with 3–5 years of experience to join our team in Ahmedabad. The ideal candidate should have strong experience in requirement gathering, business analysis, documentation, stakeholder management, and working across the complete project lifecycle.

Key Responsibilities

• Gather, understand, analyze, and document business and functional requirements.
• Work closely with clients, stakeholders, development teams, and cross-functional teams.
• Prepare and maintain BRD, FRD, SOW, RFP responses, process flows, and other project documentation.
• Translate business requirements into clear and actionable solutions for technical teams.
• Participate in pre-sales and post-sales activities, including requirement discussions and solution presentations.
• Coordinate with cross-functional teams to ensure smooth project execution and delivery.
• Create business process diagrams, workflows, use cases, and other relevant documentation.
• Support project planning and ensure alignment between business requirements and technical solutions.
• Work effectively within Agile/Scrum, Waterfall, and hybrid project environments.
• Contribute to continuous improvement of business processes and solution approaches.
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Required Skills & Experience

• 3–5 years of relevant experience as a Business Analyst.
• Strong understanding of Scrum, Agile, and Waterfall methodologies.
• Hands-on experience with RFP and SOW preparation.
• Good understanding of SDLC and Product Owner (PO) processes.
• Strong requirement understanding and solution development skills.
• Experience in preparing diagrams, documentation, and process flows.
• Experience in cross-team and stakeholder management.
• Exposure to both Pre-Sales and Post-Sales activities.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and interpersonal skills.

Preferred Candidate

• Immediate joiners will be preferred.
• Candidates who can effectively communicate with both business and technical stakeholders.
• Candidates with experience working in an IT/software development environment will be preferred.
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Location: Ahmedabad

Experience: 3–5 Years

Immediate Joiners Preferred

We are looking for a Business Analyst who is a creative problem solver at heart and who thrives in a team environment.

About Us

At Metron Security, we help top cybersecurity companies make their tools work better together. Our engineering team builds integrations for platforms like Splunk, IBM QRadar, ServiceNow, CrowdStrike, and Cybereason—and we bring that same energy to marketing.

We’re collaborative, curious and always learning. Creativity and ownership drive everything we do, and we believe great ideas can come from anywhere.

What You’ll Be Doing

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear,authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value. 

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. The candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

Liaisoning technical + business:

• Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.
• Collaborate with technical team to generate content and marketing collaterals
• Conduct thorough assessments to understand current business processes and identify areas for improvement.
• Maintain and update documentation as project requirements evolve.

Collaboration and Communication:

• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.

Solution Evaluation:

• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.

Continuous Improvement:

• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

 Requirements:

• Enthusiastic and passionate – genuinely love digital and enjoy solving problems.
• Digital industry experience and knowledge.
• Knowledge of digital marketing best practices.
• Excellent written and verbal communication skills.
• Ability to develop and maintain strong and collaborative relationships internally and externally.
• Pursuing leads and moving them through the sales cycle.
• Attending conferences and industry events.

Expected Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
• Proven experience as a Business Analyst, preferably in a technical environment.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
• Proficiency in Google Workspace, Microsoft Office Suite, Excel, etc.
• Familiarity with CRM systems, ERP systems, etc. is a plus.

Job Description

Key Responsibilities:

• Research and identify potential US businesses and decision-makers.
• Gather and analyze client requirements through research and communication.
• Coordinate with the Operations and Development teams for timely project execution.
• Prepare business proposals, requirement documents, reports, and project documentation.
• Maintain CRM records, track project status, and ensure timely follow-ups.

Requirements:

• Bachelor's degree in any discipline.
• 2–4 years of experience in Business Research, Market Research, Project Coordination, or Business Analysis.
• Excellent English communication and documentation skills.
• Strong internet research skills.
• Experience working with US clients is preferred.
• Willing to work from the office in the Night Shift (US Process)

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Key Responsibilities –

• Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows. 
• Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency. 
• Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT). 
• Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users. 
• Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance. 
• Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics. 

Required Qualifications 

• A degree in a relevant field like Computer Science or Information Technology.
• Proven experience in implementing and configuring ServiceNow solutions.

Role: Lead Engineer

Location: India, Remote

Experience: 7-8 Years

Shift: Overlap with US Business Hours (as required)

Algoworks

www.algoworks.com

About the company

Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.

For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.

At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.

Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.

Follow the video below to know about us! Clipchamp

Role overview

We are looking for an experienced Salesforce Technical Lead with 7–8 years of hands-on Salesforce development experience and proven leadership capabilities. The ideal candidate should be capable of leading a team, mentoring junior developers, acting as the technical anchor for projects and driving end-to-end delivery while working closely with US-based clients.

The candidate should possess excellent technical expertise across the Salesforce ecosystem, strong client-facing communication skills and experience translating business requirements into scalable technical solutions. Experience with Salesforce Agentforce and AI-powered Salesforce implementations is highly preferred.

Key responsibilities:

• Lead the design, development and implementation of Salesforce solutions across multiple projects.
• Act as the technical anchor for the team by providing architectural guidance, conducting code reviews and ensuring adherence to Salesforce best practices.
• Lead and mentor a team of Salesforce Developers and Consultants, providing technical guidance and grooming junior team members.
• Work directly with US-based clients to understand business requirements, conduct discovery sessions and translate functional requirements into technical designs.
• Participate in solution design discussions and recommend scalable, secure and maintainable Salesforce solutions.
• Break down requirements into technical tasks, allocate work to team members and ensure timely execution and delivery.
• Own end-to-end project execution, including effort estimation, sprint planning, risk identification, dependency management and release coordination.
• Ensure high-quality deliverables through design reviews, code reviews, testing support and adherence to development standards.
• Collaborate with Business Analysts, Project Managers, QA teams, Architects and stakeholders throughout the project lifecycle.
• Troubleshoot complex production issues and provide technical leadership during critical situations.
• Drive adoption of Salesforce best practices, DevOps processes and AI-driven capabilities using Agentforce.
• Support pre-sales activities by providing technical inputs, effort estimations and solution recommendations whenever required.

Required skills and competencies:

Salesforce platform

• Strong hands-on experience with:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Flows
• Batch Apex
• Queueable and Scheduled Apex
• Platform Events
• REST and SOAP APIs
• Integrations using Named Credentials and OAuth
• Custom Metadata Types
• Security and Sharing Model
• Governor Limits Optimization

Salesforce clouds

Strong implementation experience in:

• Sales Cloud
• Service Cloud
• Experience Cloud

Good to have

• Financial Services Cloud (FSC)
• Revenue Cloud
• Marketing Cloud

Agentforce and AI

• Good understanding of Salesforce Agentforce and Agentic AI capabilities.
• Hands-on implementation experience on at least one Agentforce project.
• Knowledge of Prompt Builder, AI-powered automation, Data Cloud integration and AI Agents is highly desirable.

Development and DevOps

• Git/GitHub
• CI/CD Pipelines
• Salesforce DX
• VS Code
• Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
• Agile/Scrum methodology

Must have skills:

• 7–8 years of Salesforce development experience.
• Experience leading a team of Salesforce Developers.
• Proven ability to mentor and groom junior team members.
• Strong experience working with US-based clients in client-facing roles.
• Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
• Experience in task planning, effort estimation, sprint planning and execution tracking.
• Ability to manage multiple priorities while ensuring successful project delivery.
• Excellent analytical, problem-solving and decision-making skills.

Certifications (Mandatory):

Candidates should possess multiple Salesforce certifications, including:

• Salesforce Certified Administrator
• Salesforce Platform Developer I (PD I)
• Salesforce Platform Developer II (PD II)
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Agentforce Certification (Specialist/Developer or equivalent)

Additional Salesforce certifications will be an added advantage.

Nice to have skills:

• Experience working in Agile environments.
• Exposure to enterprise-scale Salesforce implementations.
• Strong understanding of integration architecture and middleware platforms.
• Excellent stakeholder management and presentation skills.
• Self-driven, proactive and capable of independently driving technical discussions with customers.

Desired attributes:

• Excellent verbal and written communication skills.
• Strong leadership and mentoring capabilities.
• Client-first approach with exceptional stakeholder management skills.
• Strong ownership mindset with accountability for end-to-end delivery.
• Ability to work effectively in cross-functional and distributed teams.
• Excellent planning, prioritization and execution skills.
• Strong collaboration and conflict-resolution abilities.

Why join us?

• Opportunity to lead large-scale Salesforce transformation programs.
• Work directly with global clients and enterprise implementations.
• Exposure to cutting-edge Salesforce AI and Agentforce technologies.
• Collaborative, learning-focused work culture with opportunities for career growth and leadership.

Interview process

2 rounds of discussion.