Job Summary
We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.
Key Responsibilities
- Gather and document business requirements through client interactions and stakeholder meetings.
- Analyze and translate business needs into functional specifications for Salesforce implementations.
- Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
- Collaborate with developers and technical teams to ensure solutions align with client expectations.
- Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
- Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
- Maintain clear and proactive communication with clients to ensure project milestones are met.
- Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.
Required Qualifications
- 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
- Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
- Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
- Bachelor’s degree in Business Administration, Computer Science, or a related field.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong analytical and problem-solving skills.
Preferred Qualifications
- Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
- Prior experience in client communication or client-facing roles.
- Familiarity with Agile/Scrum methodologies.
- Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.
Why Join Webkul?
- Opportunity to work on diverse, high-impact Salesforce projects for global clients.
- Collaborative and innovative work culture with a focus on learning and growth.
- Access to continuous learning resources, including Salesforce Trailhead and certification support.
- Competitive salary and benefits package.
Application Process
To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.
Shubham Vishwakarma
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About Webkul
About
About Webkul -
Started in 2010, Webkul is a bootstrapped product based IT organization focused on crafting the problem solving apps, modules and extensions for E-commerce, ERP, CRM & mobile.
As an IT company, we help B2B and B2C enterprises to scale their online business.
- 1.5 Lacs+ customers from 150+ countries across the globe- https://webkul.com/our-customers/
- 12000+ Github Stars- https://github.com/webkul
- 1500+ products crafted so far- https://store.webkul.com/
- 500+ technologists- https://webkul.com/about-us/our-team/
- 30+ companies in partnership- https://webkul.com/about-us/partners/
- 20+ times covered in social media houses- https://webkul.com/press/
- 15+ awards in last 10 years- https://webkul.com/awards/
- 15+ E-commerce platforms we are working upon- https://webkul.com/about-us
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