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Salesforce Business Analyst
Salesforce Business Analyst
Webkul's logo

Salesforce Business Analyst

Damini Singh's profile picture
Posted by Damini Singh
1 - 3 yrs
₹3L - ₹8L / yr
Noida
Skills
Salesforce.com administration
Workflow
Business requirements
Stakeholder management
uat
Agile/Scrum
Agile management
Salesforce
marketplace
SAP CRM
Salesforce Management
Communication Skills
Proposal writing
Functional requirements
Client Servicing
Business Analysis
IT consulting

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

  • Gather and document business requirements through client interactions and stakeholder meetings.
  • Analyze and translate business needs into functional specifications for Salesforce implementations.
  • Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
  • Collaborate with developers and technical teams to ensure solutions align with client expectations.
  • Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
  • Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
  • Maintain clear and proactive communication with clients to ensure project milestones are met.
  • Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.


Required Qualifications

  • 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
  • Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
  • Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Strong analytical and problem-solving skills.


Preferred Qualifications

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
  • Prior experience in client communication or client-facing roles.
  • Familiarity with Agile/Scrum methodologies.
  • Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.


Why Join Webkul?

  • Opportunity to work on diverse, high-impact Salesforce projects for global clients.
  • Collaborative and innovative work culture with a focus on learning and growth.
  • Access to continuous learning resources, including Salesforce Trailhead and certification support.
  • Competitive salary and benefits package.


Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

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About Webkul

Founded :
2010
Type :
Product
Size :
500-1000
Stage :
Profitable

About

About Webkul -

Started in 2010, Webkul is a bootstrapped product based IT organization focused on crafting the problem solving apps, modules and extensions for E-commerce, ERP, CRM & mobile.

As an IT company, we help B2B and B2C enterprises to scale their online business.


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Damini Singh

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