SEO Client Servicing at Graygraph Technologies Pvt Ltd · Noida · 1 - 3 years · ₹3L - ₹5L / yr · Profitable · Posted 21 Feb 2025
Job Description for Project Manager:
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1. Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and emails.
3. Manage projects, and establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure the seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and expectations and assess customer needs on an ongoing basis.
What we are looking for
· Excellent communication skills
· Must have Experience in Digital Marketing.
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young and vibrant work culture
Job Location: Noida Sector 63
Job Profile: Project Manager
Job Timing: Night Shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About Graygraph Technologies Pvt Ltd
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Job Summary
We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.
Key Responsibilities
- Serve as the primary point of contact for clients.
- Build and maintain long-term client relationships.
- Understand client objectives and communicate requirements to internal teams.
- Coordinate across multiple departments to ensure timely project execution.
- Manage client expectations and provide effective solutions when needed.
- Track project progress and maintain regular communication with stakeholders.
- Prepare account status reports and post-project reviews.
- Identify opportunities to expand and strengthen existing client accounts.
- Address client concerns promptly and ensure high satisfaction levels.
- Stay informed about industry trends and market developments.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
- Minimum 5 years of experience in client servicing, account management, or a similar role.
- Strong relationship management and stakeholder handling skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects simultaneously.
- Proficiency in MS Office and CRM tools.
Preferred Skills
- Strong problem-solving and organizational abilities.
- Detail-oriented with a proactive approach.
- Ability to work in a fast-paced environment and meet deadlines.
- Professional and customer-focused mindset.
Benefits
- Competitive compensation package.
- Career growth and development opportunities.
- Collaborative and professional work environment.
- Exposure to diverse and challenging projects.
Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Project Manager – Capital Markets
Chella Software are a global software provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. They meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.
Key Responsibilities:
1. Project Planning & Documentation
2. Risk & Dependency Management
3. Stakeholder & Client Communication
4. Review & Governance Cadence
5. Reporting & Visibility
6. Coordination & Collaboration
7. Client Relationship Management
We are looking for a detail-oriented Project Planning professional to manage project timelines, documentation, and stakeholder coordination. The role involves maintaining and updating project planning templates including milestones, deliverables, risk logs, and dependency trackers. You will be responsible for driving regular review cadences (weekly/fortnightly), stakeholder meetings, and ensuring clear communication with clients including MOMs, scope changes, and escalations. The candidate will identify bottlenecks, manage internal and external dependencies, and ensure smooth cross-functional coordination. Additionally, the role requires maintaining visibility across projects, managing escalation matrices, and supporting timeline renegotiations when required. Strong organizational skills, communication, and proficiency in Excel and PPT are essential.
Interview process
1st round Virtual
2nd round Face to Face
Skills:
Required Skills & Qualifications
- M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
- 5+ years of experience in a IT Project management
- Ability to understand and explain technical concepts to technical and non-technical stakeholders.
- Basic knowledge of databases, APIs, and enterprise systems integration.
- Strong communication and presentation skills.
- An analytical mindset with attention to detail and problem-solving skills.
- Familiarity with capital markets concepts such as trade lifecycle, securities
- settlement, depositories, custodians, and regulations will be an advantage.
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Full Stack Developer - Averlon