SEO Client Servicing

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

Key Responsibilities

• Generate, qualify, and engage leads using relevant lead generation tools and

social selling techniques.

• Build, maintain, and manage a strong sales pipeline.

• Conduct product demos and respond to sales inquiries effectively.

• Meet or exceed monthly and quarterly revenue and conversion targets.

• Collaborate with the sales and marketing teams to improve lead quality and

conversion processes.

• Maintain updated records of leads, conversations, and outcomes in CRM tools.

• Provide a customer-centric experience and maintain strong relationships with

prospects.

• Demonstrate ownership, self-drive, and a proactive approach to achieving goals.

• Required Skills & Competencies

• Knowledge of lead generation tools and social selling strategies.

• Strong communication and persuasion skills.

• Ability to handle product demos confidently.

• Target-oriented with a high sense of accountability.

• Self-motivated and able to work independently.

• Customer-first mindset.

REVIEW CRITERIA:

MANDATORY:

• Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
• 1–6 years of professional experience or strong internship/project work in software engineering.
• Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
• Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
• Experience working on API integrations, backend services, data pipelines, or workflow-based systems
• Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
• Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
• Willingness to travel frequently to global client sites for deployments and solution delivery
• B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
• Product Company only

PREFERRED SKILLS:

• Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
• Experience with React / frontend frameworks, low-code development, or building internal tools.
• Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.

ROLE & RESPONSIBILITIES:

As a Forward Deployed Software Engineer (FDSE) at UnifyApps, you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the UnifyApps platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.

KEY RESPONSIBILITIES:

• Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
• Design, build, and deploy solutions using the UnifyApps platform across data, workflows, and GenAI/LLM use cases.
• Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
• Collaborate closely with UnifyApps’ product and engineering teams to shape platform capabilities through real deployments.
• Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
• Contribute to internal accelerators, templates, and best practices.

IDEAL CANDIDATE:

QUALIFICATIONS - REQUIRED:

• B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
• 1–6 years of professional experience or strong internship/project work in software engineering.
• Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
• Strong foundation in data structures, algorithms, and system design.
• Excellent analytical and problem-solving skills.
• Strong communication and ability to work collaboratively.
• Willingness to travel frequently to client sites across the globe.

QUALIFICATIONS - PREFERRED:

• Exposure to data integration, APIs, cloud services, or workflow tools.
• Experience with React / frontend frameworks or low-code platforms.
• Familiarity with AI/ML concepts or GenAI tools.
• Prior internships in SaaS, enterprise tech, or consulting environments.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities

• Develop, maintain, and enhance mobile applications using Flutter.
• Collaborate with designers and backend developers to implement scalable and well-architected solutions.
• Create custom UI components, animations, and transitions to enhance user experience.
• Optimize mobile applications for maximum performance, speed, and scalability.
• Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
• Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
• Implement push notifications, third-party integrations, and RESTful API integrations.
• Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
• Contribute to project planning, including timelines, sprint planning, and task allocation.

Qualifications

• 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
• Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
• Proficient in Flutter, Dart, and mobile development frameworks.
• Solid understanding of the full mobile development lifecycle, including publishing to app stores.
• Experience with RESTful APIs, third-party libraries, and integration of push notifications.
• Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
• Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
• Knowledge of both iOS and Android platform guidelines for design and development.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and time management skills.
• Experience with Firebase, GraphQL, or similar backend services.
• Familiarity with native iOS/Android code for advanced customizations in Flutter.

Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

We are seeking an experienced Web Scraping Engineer to data extraction efforts for our enterprise clients. In this role, you will be tasked with creating and maintaining robust, large-scale scraping systems for gathering structured data.

Responsibilities:

Develop and optimize custom web scraping tools and workflows.

Integrate scraping systems with data storage solutions like SQL and NoSQL databases.

Troubleshoot and resolve scraping challenges, including CAPTCHAs, rate limiting, and IP blocking.

Provide technical guidance on scraping best practices and standards.

Skills Required:

Expert in Python and scraping libraries such as Scrapy and BeautifulSoup.

Deep understanding of web scraping techniques and challenges (CAPTCHAs, anti-bot measures).

Experience with cloud platforms (AWS, Google Cloud).

Strong background in databases and data storage systems (SQL, MongoDB).

As Conviva is expanding, we are building products providing deep insights into end-user experience for our customers.

Platform and TLB Team

The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real-time. Engineer the next-gen Spark-like system for in-memory computation of large time-series datasets – both Spark-like backend infra and library-based programming model. Build a horizontally and vertically scalable system that analyses trillions of events per day within sub-second latencies. Utilize the latest and greatest big data technologies to build solutions for use cases across multiple verticals. Lead technology innovation and advancement that will have a big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.

What You’ll Do

This is an individual contributor position. Expectations will be on the below lines:

• Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva’s products
• Responsible for the architecture of the Conviva platform
• Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
• Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements, etc.
• Lead a team to develop a feature or parts of a product
• Adhere to the Agile model of software development to plan, estimate, and ship per business priority

What you need to succeed

• 5+ years of work experience in software development of data processing products.
• Engineering degree in software or equivalent from a premier institute.
• Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
• Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
• Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
• Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
• Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
• Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!